Agents - HCM
AI Agents - HCM
Contents 2
Accelerate your Oracle HCM AI journey
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Benefits of employing AI Agents
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Oracle HCM AI Agents
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Why Version 1?
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Complimentary Oracle AI exploratory workshop
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Oracle HCM AI Agents and GenAI features are intelligent, task-focused digital assistants embedded within Oracle Cloud HCM applications, designed to automate, guide, and augment HR and talent management processes.
Accelerate your Oracle HCM AI journey today
This AI capability works inside core HCM workflows, enabling faster and more accurate decisions, made with greater confidence.
With Oracle’s free to use AI Agents 4
With Oracle AI Agents, your HCM works for you, proactively supporting users in three key areas – core HR, absence, recruitment and talent management:
Increased productivity across teams
Faster decision making, with greater confidence and accuracy
Tangible cost savings across hr and operations
Unlike traditional HR automation or reporting tools, AI Agents: • Understand context – your employee data, role, and organisational objectives.
Improved user experience and adoption
Built-in security, governance, and trust
61%
of HR leaders have actively planned or are already deploying generative AI (GenAI) across HR workflows Gartner
62%
of Version 1’s AI PoC’s are delivered to production (2x industry average)
80%
of organisations believe Agentic AI will entirely eliminate manual and semimanual workflows IDC MarketScape
• Act proactively, anticipating challenges and opportunities before they arise. • Combine AI, analytics, and business rules to support smarter, real-world decisions.
Oracle HCM AI Agents address challenges by embedding intelligence directly into HCM workflows.
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Oracle HCM AI Agents
Oracle HCM AI Agents Delivering business value by assisting and enhancing routine work, improving decision-making, and helping teams operate more efficiently across your organisation
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Employee Concierge Agent
Job Application AI overview
Single point of entry for employees to get help with compensation, benefits, leave absences and payroll in one conversation.
AI-generated summary of each job application – covering screening, experience, education, skills and attachments in a single view.
• HR self-service support • Personalised employee insights
• AI-generated candidate summaries
• Leave, pay and benefits guidance
• Skills and qualification matching • Faster candidate evaluation
Feedback and Check-in Summaries AI-generated summaries of an employee’s check-ins and combined anytime and requested feedback – visible to both workers and managers.
Data Security Assistant Uses natural language to diagnose user data security access issues – covering roles, security profiles, ACLs and data access policies for person objects. • Security access analysis
• Consolidated performance insights
• Faster access troubleshooting
• Streamlined review preparation
• Governance and compliance support
HSDL Advisor AI Agent A conversational AI agent that guides users through the full HCM Spreadsheet Data Loader (HSDL) lifecycle .
• Automatic business object detection • Cross-platform CSV support • Guided load orchestration 7
Employee Concierge Agent
Employee Concierge Agent Single point of entry for employees to get help with compensation, benefits, leave absences and payroll in one conversation.
Key features Single AI Hub for HR Support The Employee Concierge Agent provides a single point of access for employee queries across payroll, benefits, compensation, and leave management, making it easier to get support without contacting HR directly.
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Personalised AI guidance and actions Using employee-specific HCM data, the agent delivers personalised answers and supports common actions such as requesting leave, reviewing payslips, and checking benefit enrolments.
Instant access to information and policies The agent provides immediate, context-aware responses by drawing on HR data and company policies, helping employees find accurate information quickly while reducing the burden on HR teams.
Why it matters Reduces HR helpdesk ticket volumes – employees self-serve policy questions. Contextual answers from company documents, not generic AI responses. Cross-domain queries handled in a single conversation.
Key benefits Employee self-service support Enables employees to get instant answers to HR, payroll, benefits and compensation queries independently
Leave and absence management Helps employees check balances, understand eligibility and submit leave requests quickly and easily.
Personalised workforce insights Provides employee-specific information on pay, benefits, compensation and leave balances through natural language conversations.
Policy-aware guidance Surfaces relevant HR policies and documentation in context, ensuring employees receive accurate and consistent information.
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Job Application AI Overview
Job Application AI Overview An AI-generated summary of each job application, surfaced on a dedicated overview tab in the Redwood experience – covering screening, experience, education, skills and attachments in a single view.
Key features Screening and interview highlights Pre-screening questionnaire and assessment completion status. Feedback provided indicator surfaced directly on the tab.
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Candidate summary AI-driven highlights: years of experience, job titles, employers, education, achievements, skills, work preferences, requisition skill match and gap callouts.
Candidate attachments Documents attached by the candidate, mirroring the details tab – consolidated in one view without navigating away.
Why it matters Reduces manual review effort, surfaces skill match and gap callouts against requisition criteria directly on the overview tab. Ensures a consistent evaluation process across all reviewers.
Key benefits AI-generated candidate summaries
Automatically creates concise summaries of each applicant's experience, education, skills, achievements and work preferences, enabling recruiters to quickly assess suitability without reviewing every document in detail.
Screening and interview insights Provides visibility into completed prescreening questionnaires, assessments and interview feedback, giving hiring managers a clear view of candidate progress and readiness for the next stage.
Skills and qualification matching Highlights how closely a candidate aligns with job requirements by identifying matching and missing skills, qualifications and preferences, helping recruiters focus on the most relevant applicants.
Faster candidate evaluation Reduces manual review effort by presenting key candidate information in a consistent, easy-to-consume format, helping recruiters make faster and more informed hiring decisions.
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Feedback and Check-in Summaries
Feedback and Check-in Summaries AI-generated summaries of an employee’s check-ins, along with combined anytime and requested feedback, are surfaced in performance documents. These summaries are visible to both workers and managers, including in All-in-One Evaluations.
Key features Check-in summary
Feedback summary
HR-controlled display
Feedback Center alignment
AI-generated summary of checkin records within a configurable data range, surfacing key themes without the manager reading each record individually.
Consolidated AI summary of anytime and requested feedback displayed in the performance document drawer. Aligned with what appears in Feedback Center.
Performance template process tab controls whether summaries appear. Each summary type – feedback and checkin – can be enabled or disabled independently.
The summary shown in the performance document matches exactly what appears in Feedback Center, ensuring a single source of truth for managers and workers.
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Why it matters Reduces time spent consolidating feedback before a performance review. Provides a consistent feedback view for managers across all direct reports. Configurable date range for data sources ensures summaries reflect the relevant review period.
Key benefits Automatic feedback and check-in summaries Automatically consolidates anytime feedback and requested feedback into a concise summary, helping managers and employees quickly understand key themes and performance insights.
Streamlined performance reviews Surfaces the most relevant feedback and check-in information directly within performance documents, making evaluation discussions more efficient and informed.
Check-in insight consolidation Summarises employee check-ins into a clear overview of achievements, progress and development discussions, reducing the need to review multiple individual records.
Consistent evaluation support Provides standardised AI-generated summaries that help managers identify key trends, recognise accomplishments, and support fairer, more consistent performance assessments.
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Data Security Assistant
Data Security Assistant An AI Agent Studio-built assistant for IT security managers. Uses natural language to diagnose user data security access issues – covering roles, security profiles, Access Control Lists (ACLs) and data access policies for person objects.
Key features Natural language security queries
Ask plain English questions: what roles does a user have, why can they access a quick action, what security profiles are assigned. The agent interprets context and returns structured results.
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User-to-user comparison
Compare roles and security profile configurations between two users in a single query. Results are returned as formatted tables, removing the need for manual side-byside analysis.
ACL regeneration and preview
Regenerate a user’s access control list directly from the assistant. Preview what data access a user has before changes go live, reducing the test-and-fix cycle for security incidents.
Why it matters Security troubleshooting that previously required manual role analysis across multiple screens can be completed conversationally, with the agent able to regenerate ACLs directly.
Key benefits Security access analysis Provides an AI-generated view of a user's security configuration, including assigned roles, security profiles and data access permissions, making it easier to understand how access is granted.
Faster access troubleshooting Quickly identifies the roles, privileges and security policies that determine a user's access, helping security teams diagnose and resolve issues with greater speed and accuracy.
Security profile comparison
Improved governance and compliance
Compares roles and security profiles across users to highlight differences in access configurations, simplifying audits, investigations and policy validation.
Enables administrators to review configurations, preview access, regenerate ACLs, and validate security settings, helping strengthen governance and reduce risk.
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HCM Spreadsheet Data Loader (HSDL) Advisor AI Agent
HCM Spreadsheet Data Loader (HSDL) Advisor AI Agent A conversational AI agent in AI Agent Studio that guides users through the full HCM Spreadsheet Data Loader (HSDL) lifecycle – from CSV upload and business object identification through to template mapping, file transformation and load initiation.
Key features Automatic business object detection
Upload a CSV and the advisor analyses column headers to identify the associated HSDL business object automatically. Active templates for that object are then presented for selection. 16
Cross-platform CSV support
CSV-based uploads work without the Window-only Desktop Integration tooling, enabling HSDL processing from macOS and other platforms for the first time.
Guided load orchestration
The advisor validates the template, maps and reorganises CSV columns to match the HSDL structure, uploads the transformed file to WebCenter, initiates the load, and links to the Recent Spreadsheet Loads monitoring page.
Why it matters Removes dependency on the Windows-only Desktop Integration tool. Reduces upload errors by automating column mapping and template validation, making HSDL accessible crossplatform.
Key benefits CSV data load automation
Intelligent template mapping
Enables users to upload CSV files and initiate HSDL processes through a guided conversational experience, reducing reliance on technical specialists and simplifying data loading activities.
Automatically identifies the correct business object, recommends appropriate templates and maps CSV columns to the required HSDL structure, minimising manual effort and configuration errors.
Data validation and processing
Conversational guidance and support
Validates uploaded data, prepares files for loading and initiates the HSDL process automatically, helping improve data quality while reducing rework and failed imports.
Provides natural language assistance for HSDL templates, documentation, configuration and troubleshooting, enabling users to resolve issues faster and work more confidently with data loads.
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Our track record
150+ 62%
AI projects delivered
of our GenAI PoCs make it into production - twice the industry average
Industry recognition ISG Global Leader in: Generative AI Services for Strategy and Consulting Services, Development and Deployment Services
ISG Europe Leader in: Oracle Cloud and Technology Ecosystem for Professional Services, Managed Services and OCI Solutions and Capabilities
Why Version 1 18
Our AI framework
AI Labs
Responsible AI
People first
Benefit from best practices, accelerators and emerging trends in AI
ISO/IEC 420 01 certified to global AI Management System for responsible development, deployment, and use of AI
Looks beyond the technology, putting people and processes at the centre to bring the wider organisation along the journey
100+
170+
Our people
80+
AI specialists
AI publications
Data specialists
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Transform your business
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We are delighted to offer you a complimentary Oracle AI exploratory workshop, to understand how AI can transform your operations. During this session we will: → Demonstrate available Oracle AI Agents, relevant for your organisation. → Understand your current business processes and evaluate opportunities for innovation with AI.
→ Outline a set of high-level, actionable next steps and opportunities for AI, aligned to your organisation’s goals.
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