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STAYING CONNECTED IN Australia’s biannual VET eZine

APRIL 2018


Mark Paterson AO Chief Commissioner and CEO, ASQA


VET Inspire Feature Australian Training Awards

Paul Rasmussen Creating an outcomes driven VET ecosystem


Member Benefits Over 18 hours of complimentary professional development!

Standards at a Glance | 2 hours • 25 podcasts • Unpacks each standard

VelgCasts | 8 hours • Over 65 podcasts • Bite sized information • Evidenced via a PD record

Members Lunchbox | 10 hours • Formal PD • 10 x 1 hour live webinar events each year • Statement of Attendance • Access to previous 12 months recorded webinars

Become a Member with Velg Training today to receive all these benefits and more! For more information contact

Workshops Velg Training offers professional development opportunities for the VET sector through workshops across Australia. Face-to-face opportunities coming up include: Become the ‘Ultimate’ RTO Administrator! Brisbane • 2 May 2018

Sydney • 24 May 2018

Created specifically for both new and existing administration staff within an RTO, this workshop has been designed to develop the relevant compliance knowledge of administrators to set them up for success when it comes to completing their daily tasks.

Developing Assessment to Align with the Requirements of Industry Training Packages Melbourne • 23 May 2018

Brisbane • 6 June 2018

Sydney • 7 June 2018

This brand new workshop has been designed to enhance the capability of VET practitioners in the development of competency based assessment. It specifically focuses on the steps to take to unpack the unit of competency and develop an assessment model that addresses all of the unit requirements (according to the principles of assessment and rules of evidence).

For more information, contact or view at



Velg Training’s Dedicated Focus Weeks




ASQA’s Training Provider Briefings


VET Information Strategy


VET CEO Conference


Have an interest in VET? Check out the new VET Knowledge bank


Australian Training Awards


Creating an outcomes driven VET ecosystem



How RTOs have engaged with the USI


Velg Training’s Dedicated Focus Weeks

New Data, New Opportunities for Vocational E-Learning Identified in AVEAR





© Velg Training All rights reserved. No part of this publication may be reproduced, distributed or transmitted in any form or by any means without explicit written permission of the editor, except in the case of brief quotations and other non-commercial uses permitted by copyright law. For permission requests, write to the editor at the address below, with the subject “Permissions Request”. CONTACT Velg Training Pty Ltd. 1/52 Jeffcott Street Wavell Heights QLD 4012 | 07 3866 0888 | BECOME A MEMBER To stay connected with Velg Training and find a membership option that best suits you visit CONTRIBUTE Velg Training welcomes previously unpublished editorial contributions in the form of VET sector news, events and feature articles supplied with high quality web resolution photographs. All submissions will be published at the editorial committee’s discretion and may be used in Velg Training’s eNewsletters upon confirmation with the contributor. ADVERTISE Advertising space is limited and bookings will be confirmed upon receipt of payment on a ‘first in, best dressed’ basis. Advertising bookings do not guarantee editorial submissions will be published. For more information, view the Terms and Conditions of Contract in the 2018 Media Kit. Publication design by Amy Lynch. Icon design by Freepik from

Australia’s biannual VET eZine


APRIL 2018






Michelle Weaver


elcome to our eleventh edition of Staying Connected in VET eZine, a publication produced by Velg Training to Educate, Inspire and Empower the VET community. We have had a busy start to 2018 with new initiatives kicking off, some of which you will read about in this edition. Velg Training staff are heavily involved in preparations for our 12th annual National VET Conference to be held in Adelaide on 13-14 September 2018. The theme this year is ‘Skilling Australia’s VET Future’ and the full program of plenary and elective sessions is now available for viewing, along with overviews for pre-conference Master Classes which will be held on 12 September. We are excited to be heading back to Adelaide and a number of our sessions will be held in the brand new facilities of the Adelaide Convention Centre. If you haven’t already registered, I would encourage you to take advantage of our early bird registration fee (available until 30 June). Why not make a holiday out of it? Adelaide is a beautiful city with many sights to see and activities to take part in. Our other key events for 2018 will be our VET CEO Conference, to be held 18 May, and our QLD Schools VET Conference, to be held 10 August. Both

of these events will be held at the newly renovated Hilton, Brisbane, with some fantastic presenters, topical discussions and a range of exhibitors. Read more about the VET CEO Conference lineup in the ‘Educate’ section of this eZine. Another new initiative at Velg Training is the introduction of our Focus Week webinars. This provides us with an opportunity to focus on one key area or topic with one webinar per day delivered by our expert consultants. We have just wrapped up our first Focus Week which centred on assessment practices. Feedback has been very positive with many of you liking the format to progress and expand on topics across the week. Don’t miss out on our upcoming Focus Week in June which is all about compliance. Refer to the ‘Educate’ section of this eZine for further information. We saw the launch of our brand new PD platform, Velg2Go, in 2017. This year has seen the rollout of this program and two courses (and intakes) have now been completed – The A-Z of Planning and Mapping Assessment (six week course), and The VET Landscape (three week course). Feedback about this new program has been very positive and our staff are currently busy developing our mentoring programs for Trainers and Assessors and QLD Schools. Upcoming courses and dates are available from our website. Velg Training is continuing to provide support to Members through access to a range of professional development

included in the membership program. Our suite of VelgCasts is continuing to grow and we now have approximately 65 individual VelgCasts for members to access via our ever-growing Knowledge Hub. Our Resource Team has been busy working on adding additional resources such as templates, links and products to the already extensive materials available. We have also made our range of ‘At a Glance’ products available for purchase by non-members via our Products page. If you do have any specific templates or information sheets that you’re looking for, make sure you drop by our Knowledge Hub or contact our Resources Team via the Live Chat option on our website. On behalf of the team at Velg Training, I would like to thank our editorial contributors and advertisers to date. Without you, we would not be able to keep our audience informed of the ongoing changes to the sector and continue to fulfil our Vision to Educate, Inspire and Empower the VET community. We wish you all the best for 2018 and we hope you will join us on our journey this year in Skilling Australia’s VET Future.

Michelle Weaver CEO/Founder of Velg Training

Stay Connected in VET - the team at Velg Training can’t wait to hear from you! 1/52 Jeffcott Street, Wavell Heights Qld 4012 (07) 3866 0888



Australia’s biannual VET eZine


APRIL 2018





hank you for joining us to read Volume 11 of the Staying Connected in VET eZine. This edition includes articles to Educate, Inspire and Empower our readers.

VET does have quite a varied history and NCVER are putting together a comprehensive resource to illustrate the history of VET. Read more about this in the VET Knowledge Bank article.

Velg Training have a mission which includes educating the VET sector. Our Educate article in this edition provides a round-up of our recent Focus Week, which was a resounding success, along with information about our upcoming Focus Week in June.

Our regular Inspire section includes articles about the VET Information Strategy of real skills for real careers and details on the Australian Training Awards, in addition to an article full of tips from the USI Office.

Our Educate section also includes an article from ASQA’s Chief Commissioner and CEO, Mr Mark Paterson AO. This article provides an overview of the upcoming ASQA provider briefings. These briefings provide critical information to RTOs and I encourage you to read this article and register for your local briefing or webcast. Many of us have been working in the VET sector for quite some time, and with each generation of practitioners that moves through the system we witness the continual evolution of the sector.


The Empower section includes a full overview of what to expect from our upcoming VET CEO Conference and a thought-provoking article from Paul Rasmussen on his view of an outcomes driven VET Ecosystem and how we can all come together in an aim to improve the effectiveness of VET in Australia. Finally, we have an article that pulls together information from a survey that Velg Training conducted in partnership with Instructure in 2017 that has resulted in a research paper and a white paper surrounding the adoption of eLearning in the VET sector.

Did you know? This FREE eZine is sponsored. Velg Training works with advertisers from across the VET industry to publish our biannual eZine!

Membership is available to all VET practitioners from private, public and enterprise training organisations as well as VET consultants. Velg Training prides itself on being a member serving organisation. Member Benefits • Knowledge Hub

Training staff*

• Free professional development

consulting services

with member only webinars and VelgCasts

For more information regarding the Velg Training Membership, contact





$290/year incl.GST

$390/year incl.GST

$990/year incl.GST

$1490/year incl.GST

*Advice is limited to responding to brief, general VET queries. More in depth questions or specific review of RTO documents or processes may require a formal consulting quote to be raised. For more information contact

Feedback on our VET eZine is always welcome, please email us at news@ Happy reading! Kerri Buttery Editor, Velg Training

29 May 2018 • Parmelia Hilton Perth

As a member you have access to programs and resources that assist in the continued development of knowledge and practice of vocational training, learning and assessment.

• Discounts on events and

The next edition of our VET eZine will be published on Thursday 15 November 2018 and bookings are now open for advertisers.

Does your TAS Represent your Story? - Perth Members Breakfast

Velg Training Membership supports your compliance with the national VET Standards.

• Weekly members eNews

You can access all previous editions of our VET eZine directly from Velg Training’s website. It is free to sign up for an Issuu account online using your email address or social media profile of choice, where you can also download a PDF copy of each publication.

Connect with Velg Training’s database of 30,000+ followers! Download our 2018 Media Kit. Book your ad by Friday 2 November. Email us:


• Advice & assistance from Velg

The regular round up of VET PD Events and our VET Glossary can be found at the back of this edition, to help you plan your PD for 2018 and decipher the sector’s evolving list of acronyms and terminology.

EDUCATE Join us at ASQA’s online and face-to-face Training Provider Briefings in May and June Mr Mark Paterson AO, Chief Commissioner and Chief Exective Officer, ASQA


ne of ASQA’s ongoing priorities as national regulator of the VET sector is to maintain strong, two-way communication with providers and industry stakeholders. Since launching three years ago, ASQA’s annual Training Provider Briefings—which are a mix of face-to-face and webcast events—have proven to be an extremely valuable way of continually enhancing this relationship.

ASQA’s program of webcasts means providers who are unable to attend in person, whether for reasons of scheduling or distance, can still participate in these important conversations. These online events include an interactive component, and allow participants to send questions through to the presenters and seek more information on the topics discussed.

For ASQA, these events are a chance to communicate directly with providers from across the country, share information about our regulatory approach, and discuss the different factors that inform our regulatory decisions. For providers, they are an opportunity to ask questions and engage with other providers and ASQA staff.

Two of these webcasts will cover the same agenda of topics as the face-toface briefings, and will be looking at a wide range of information relevant to registered training organisations including updates on the student-centred audit process.

The schedule includes four webcasts, as well as 23 in-person events at 13 metropolitan and regional locations across Australia.

On 12 June, we will host a webcast briefing for consultants and advisors. Increasingly, consultants and advisors are being engaged by training providers to help achieve and maintain compliance.

> eLearning

Interest in the Training Provider Briefings is always strong, so I do encourage you register as soon as you are able. I hope you will join us online or in person to discuss important compliance-related issues, learn more about the work being undertaken by ASQA to maintain and enhance quality in the VET sector, and share your insights and feedback with us. ASQA’s Event information page.

Mark Paterson AO is the Chief Commissioner and Chief Executive Officer of the Australian Skills Quality Authority (ASQA), the national vocational education and training (VET) regulator. ASQA seeks to make sure that the sector’s quality is maintained through effective regulation of VET providers, accredited courses and relevant international education providers.

$16.95 Inc. GST per user/per unit


This year, the schedule of Training Provider Briefings runs from early May to late June. Participation is free for both the webcasts and face-to-face briefings, but registration is essential – we invite you to book your place now through Eventbrite as spaces are limited.

The other two webcasts are a new initiative in 2018. On 29 May, we will host a webcast briefing for accredited course owners and developers. This briefing will give participants a comprehensive understanding of the requirements of accredited courses, and guidance on how to develop a high-quality application for course accreditation.

This targeted briefing webcast will be an opportunity for these professionals to engage directly with ASQA and receive advice specific to their roles in the VET sector.

A new way to teach

*Discounts are available for high-volume users.

TRS eLearning resources provide a complete hub for online or blended delivery and can be accessed anywhere, anytime. They include interactive challenges, checkpoints, responsive text and animations, providing your students with a high-quality training within a fun, engaging and intuitive learning environment. We offer eLearning resources across the BSB and SIR training packages. Contact us for your 14-day FREE eLearning trial

> Tel: 03 9988 6039 Email: Web:


Have an interest in VET? Check out the new VET Knowledge Bank By Knowledge Management Branch, National Centre for Vocational Education Research (NCVER)


ike most countries, Australia’s vocational education and training (VET) system is complex and everchanging. To capture its history and help explain the system, NCVER has released a new resource called the VET Knowledge Bank.

Available as a web page, the Getting to know VET diagram can also be downloaded – useful if you are a trainer looking for a resource to explain the VET system.

Whether you are a trainer, student, researcher, policy maker or just someone interested in learning more about the VET system in Australia, the VET Knowledge Bank is a valuable resource for those involved in the sector.

To complement the Getting to know VET resource, NCVER’s ever-popular Glossary of VET is also available as part of the VET Knowledge Bank. The VET sector abounds with acronyms as we know, so this essential resource is useful for deciphering our many abbreviations and other VET terminology.

What’s in the VET Knowledge Bank? NCVER has designed the Knowledge Bank as a repository for rich information about Australia’s VET system—what it is, how it’s been shaped and how it is governed today.

If you are seeking up-to-date information about VET governance arrangements, you can visit the Governance page on the Knowledge Bank. Here you’ll find links to VET regulators, state/territory training authorities, and current Ministers responsible for skills and training.

If you’re looking for a ‘big picture’ overview of the system, Getting to know VET maps out our complex VET infrastructure into an easy-to-understand diagram that is supported by more detailed explanations and overviews. VET sector inputs and outputs, drivers and enablers are all covered by this resource, and the overviews provide more detailed explanations about topics such as the Australian Qualifications Framework (AQF), VET in Schools, and the roles of industry, provider peak bodies and VET regulators.

To better understand the current VET system, it helps to know the past. The new interactive Timeline of VET policy initiatives provides quick and easy access to policy initiatives and programs that may have influenced enrolments and completions in VET courses over the past 20 years. In this way it paints a picture of how government decisions in response to changing economic and community needs have shaped Australia’s VET system. Filters on the timeline allow you to focus on specific regions (national, states

Australia’s biannual VET eZine


APRIL 2018



and territories) and/or categories of events, making this another essential resource. More products to come The VET Knowledge bank is a living, growing resource and in the coming months, other new products will be added to it, including: •

History of VET: the story of VET in Australia told through timelines and key publications

Landmark documents: a collection of landmark documents tracing the evolution of the VET system

Organisations and resources: key Australian research organisations and useful VET resources

Further reading: selection of key documents providing deeper insights into the VET system.

Follow @VOCEDplus on Twitter for updates.

The VET Knowledge Bank and other products on the VOCEDplus website are produced by the Knowledge Management Branch at NCVER who also provide library and information services to NCVER staff and the wider VET community. VOCEDplus receives funding from the Australian Government Department of Education and Training.



Diploma of Quality Auditing - BSB51615 Management Systems Auditing BSBAUD402 Participate in a Quality Audit BSBAUD504 Report on a Quality Audit

Gray Management Systems is a Registered Training Organisation with the Australian Skills Quality Authority. (RTO 3839)

How does it work? As per usual you can enrol in an individual course offering (see right) and achieve competency for just that unit. If you elect to complete all six courses you will achieve the Diploma of Quality Auditing (BSB51615).

Can courses be taken in any order?

Course facilitated by Geoff Gray - 2 Days

Lead Auditor BSBAUD501 Initiate a Quality Audit BSBAUD503 Lead a Quality Audit Course facilitated by Geoff Gray - 3 Days

BSBMGT502 Manage People Performance

There is no particular order in which the individual courses must be completed except the 2 day Management Systems Auditing course is a pre-requisite for the 3 day Lead Auditor course.

Course facilitated by Steve Robinson - 1 Day

BSBRSK501 Manage Risk

Public or In-house? Feel free to attend our public courses or we can come to you. If your participant numbers are six or more it may be more cost effective to run an in-house course. Please contact us for a quote.

Course facilitated by Steve Robinson - 1 Day

BSBPMG513 Manage Project Quality

Are past students eligible?

Course facilitated by Steve Robinson - 1 Day

Yes, we welcome past students who have completed some of the units to continue their journey with us. Credit will be given to past students who currently hold valid qualifications (see right).


Consulting #VTConsulting

Our specialist consulting services are delivered by VET industry experts.

BSBMGT516 Facilitate Continuous Improvement Course facilitated by Steve Robinson - 1 Day


We work with RTOs across Australia and Queensland Schools to provide internal audits, training product reviews, compliance and one-on-one assistance. Services can be tailored to your organisation from consultants located around the country. Consultants specialise in: ▪ RTO & CRICOS set up and compliance

▪ Training product reviews

▪ Internal auditing and rectifications

▪ Assessment development

▪ Contract funding audits and reviews

▪ Course accreditation

▪ Australian Quality Training Framework ▪ Standards for RTOs 2015 ▪ Government funding including VET Student Loans

For more information, contact or view our services online at

3937 Velg Training - Consulting Ad.indd 2

27/06/2017 9:52 AM


Velg Training’s Dedicated Focus Weeks


The week featured the following webinar sessions:

s part of Velg Training’s vision to continue to educate, inspire and empower Australia’s VET community, we have included in our Professional Development calendar for 2018, newly inspired Focus Weeks! A dedicated week of learning opportunities (one webinar per day) specifically designed to increase knowledge and skills of VET practitioners in targeted topics.

Topics for each focus week are selected based on input from our VET Gurus from across the country, common non-compliances identified at audit, and feedback from other events and member surveys. This process allows Velg Training to provide you with up-to-date information on the current issues and topics within the industry.


APRIL 2018

The 123 of Creating Observation Checklists, Kerri Buttery

Quality Control vs Quality Review, John Price

Designing Compliant Online Assessment, Tania Gomez

Conducting Assessment Using Project Oriented Tasks, Joe Newbery

The very first Focus Week was a resounding success with over 430 attendees being trained across all five webinar sessions. Feedback indicated that the presenters provided quality information, were engaging and attendees are looking forward to our next Focus Week event.

The inaugural Focus Week was centred on assessment practices, in response to this being the area of the highest level of non-compliances identified at audit, and the need to improve the quality of assessment in VET.

Australia’s biannual VET eZine

Understanding the Principles of Assessment and Rules of Evidence, John Dwyer



Missed this Focus Week? Then book into our next program which begins on Monday, 25 June 2018. The program for the week will include: •

Third-Party Arrangements, Joe Newbery

The ‘Rolling’ Five-Year Validation Plan, and the Benefits it Achieved, John Price

Checking Documentation for Compliance, John Dwyer

Internal Auditing: Tips and techniques and examples of schedules, Marc Ratcliffe

Student information, Support and Complaints & Appeals, Angela McGregor

Registrations are open now, so don’t miss out!





VET Information Strategy D

espite industries turning to Australia’s VET graduates to find candidates with relevant, transferable and innovative skills, there remains a concerning disconnect between the proven education outcomes of a VET qualification, and the public’s lack of engagement with this sector when making career decisions. In order to reverse this way of thinking, the Australian Government saw a need to change the way we speak about VET by conveying a tone of ambition and achievement, and positioning VET as a personally, professionally and financially rewarding career choice. On 23 November at the Australian Training Awards, the Hon Karen Andrews MP, Assistant Minister for Vocational Education and Skills, launched real skills for real careers. Real skills for real careers is the first Australian Government-led communications strategy that is implementing a long-term, sustained plan of activities to unify and promote the sector.



At its core, it is about helping Australians understand that VET qualifications can lead to successful, meaningful, professional jobs, with great salaries and outstanding career prospects. Its implementation includes communication initiatives centred around a united tagline for the VET sector, real skills for real careers, and promote a collaborative approach by stakeholders and corporate and community partners in assisting to elevate the status of this career pathway. This strategy’s call to action is the enhancement of an online resource that will serve as a central, online information hub for VET consumers, registered training organisations and employers; helping individuals to make more informed decisions about VET. Real skills for real careers also shines a light on the stories of the internationally recognised Australian Apprenticeship Ambassadors and Australian VET Alumni by sharing their

Australia’s biannual VET eZine


APRIL 2018



authentic success stories in the mediums of videos, podcasts, brochures, posters and across social media. It is through this multi-pronged communication methodology that more individuals will become aware of the proven education and career results delivered through VET. You can assist us raise the status of VET by: •

Including the real skills for real careers tagline on your website and collateral

Incorporating the strategy’s key messages in your information products

Using/sharing the resources available at more/resources/

Encouraging the use of the website as a first stop for authorative information on VET

Booking an Australian VET Alumni ambassador for your next event.

Further information: VETInfoStrategy@



Webinars Join Velg Training online throughout the year with our ongoing webinar program Velg Training’s webinar program has been developed as an ideal Professional Development opportunity for busy Vocational Education and Training practitioners. Our webinars are designed to provide quality content on key VET sector developments in a flexible medium. A variety of topics are covered with industry presenters and all available at a low cost.

Visit our website to see our upcoming webinars!

For more information, contact or online at



PRE-CONFERENCE MASTER CLASSES Wednesday 12 September 2018 8.30am

Master Class Registration Master Class

Master Class

Gilbert Suite

Hall E

Troubleshooting the TAS Kerri Buttery & Melanie Alexandra

The Balancing Act: Meeting compliance and people needs John Price

9.00am 12.00pm

12.30pm 1.00pm 4.00pm

Master Class Registration Focus on Foundation Skills: Essential for the Future VET workforce Ann Leske, Chemène Sinson, David Tout

The Black Art of Compliant Assessment Joe Newbery

CONFERENCE DAY ONE Thursday 13 September 2018 7.30am



Welcome to Country


VET Landscape, Kerri Buttery, Director of Content & Strategy, Velg Training


The Hon Karen Andrews MP, Assistant Minister for Vocational Education and Skills (Invited)


AQSA Update, Mr Mark Paterson AO, Chief Commissioner and CEO, ASQA


Australian Training Awards Panel



10.40am 11.10am

Morning Tea & Networking Department of Education & Training

11.20am 12.50pm

RTO Management & Compliance

RTO Management & Compliance

5.00pm 8.00pm

VET Shaper

International VET


Hall K

Hall B

Hall J

Hall A

Hall F

Hall C/D

Hall E

Hall G

What’s in your RTO Suitcase? Tamara Simon

Passion, Purpose and Perseverance in VET Lauren Hollows

Common Sense Approaches for Quality Materials Michelle Charlton

Mastering Edutainment Marc Ratcliffe

VET Sector Utopia: What would it look like? Angela McGregor

International Education in Australia Claire Field

FUNdamentals for Excelling in eLearning Engagement Damian Noud

Paving the Way for Industry 4.0 Training Megan Lilly

Internationalisation in VET Chula Seneviratne & Bryan West

Creating Compliant Online Assessments Allison Miller

Multi Industry Preapprenticeship Gary Workman

Legs Eleven Lucky or Unlucky: National Code 2018 Debbie Phipps

Engaging Online Learning Tools for Training Kerri Buttery

Networking Lunch

Department of Education & Training

Life (and Business) After ASQA Sanctions Alex Schroder

Keeping it Simple: What should my quality system look like John Price

3.00pm 3.30pm

3.40pm 4.40pm

Training & Assessing

Department of Education & Training

12.50pm 1.50pm

2.00pm 3.00pm

Training & Assessing

The Answer to Assessment is NOT in the TAE Mitch Cleary

Build Learning Success Through Collaboration Jason Ash

Afternoon Tea & Networking

Department of Education & Training

Moving your Leadership Dial: Why we all need to step up Mark Hodgson

Pitch Perfection Sharon Ferrier

Back to Basics Geoff Oliver

The Future of Competency Based Assessment Joe Newbery

Welcome Function




CONFERENCE DAY TWO Friday 14 September 2018 8.15am

Catch up over coffee


Kerri Buttery, Velg Training


Motivational Speaker

10.00am 10.30am

10.40am 11.30am

11.40am 12.30pm

Morning Tea & Networking

Tech in VET

RTO Management & Compliance

RTO Management & Compliance

Training & Assessing

Training & Assessing


Foundation Skills


Hall K

Hall B

Hall J

Hall A

Hall F

Hall C/D

Hall E

Hall G

Looking to the Future of AVETMISS Katherine McGregor & Wayne Brook

Dealing With Difficult People & Giving Effective Feedback Nick McEwan-Hall

Clear Thinking: Keep your head above the rest Laurie Kelly

What can we learn from the validation of assessment tools and assessment outcomes? John Dwyer

Are you a Transformational Trainer? Merinda Smith


Behind Foundation Skills: Your questions answered Panel Session

WordPress to Moodle (and Vice Versa) with RSS Scott Huntley

Embracing Cloud Transformation: Anatomy of an RTO Miranda Hamilton

More Data Coming Your Way... To help you make better business decisions Alison Anlezark & Toni Cavallaro

Training Ask a Guru: Venues & 9b Panel Session Compliance: Joe Newbery, What you need John Dwyer, to know John Price, Vickie Johnson Kerri Buttery & & Chris Green Carol Hunter

Engaging all Learners Through the Universal Design for Learning Principles Jane Goodfellow


Language, Literacy and Numeracy Testing: Getting it right Rachel Taylor

Kickstarting Your Digital Transformation Tania Gomez


Keep Calm and Carry a Pentagon Penny Vervoorst

TBC Invited Presenter


Old School New Cool John Blake

HTML, CSS & Bootstrap Hacks for eLearning Scott Huntley

12.30pm 1.20pm

1.30pm 2.20pm

Networking Lunch

How IT Can Actually Help RTO Management Darrell Klar

Do you want to Party? Third party arrangements! Carol Hunter

Understanding How Gen Z Transition into Further Education & Employment William Stubley

2.20pm 2.40pm

2.50pm 3.40pm

Trainer & Assessor Requirements: The glitter and the gold Angela McGregor

Transformative Education: Going back to basics Isabel Osuna-Gatty

Afternoon Tea & Networking

Automated Attendance Monitoring: Making monitoring attendance easy (Sponsored) Darren Ede, Armen Ballan

Connecting the Quality Dots: How to ensure your RTO is humming Maria Langwell

Utilising Technology and Globalisation to Enhance RTO Operations Maciek Fibrich

Simulation Shapers: Using Simulation as EoC in lieu of work based evidence Kestrel Stone

Enhance Learning and Retention with Lessons from the Cognitive Sciences Tony Kirton

3.50pm 4.20pm

WorldSkills Australia

4.20pm 4.30pm

Prize Draw & Close

See full program and session overviews online!

Be Recognised Nationally! Enter the 2018 Australian Training Awards


elebrating its 25th consecutive year of recognising excellence in vocational education and training (VET), the 2018 Australian Training Awards to be held in Sydney on November 15 will acknowledge and reward the outstanding achievements of individuals, businesses, secondary schools, industry and registered training organisations for their contribution to the Australian VET sector. With 18 categories in total, the Australian Training Awards has seven award categories available by entering directly to the Australian Training Awards. These include: Lifetime Achievement Award “The Australian Training Awards are a fantastic initiative. I think the Australian Government is to be congratulated on doing it. It’s a great example of cooperative federalism.” – Bruce Mackenzie PSM, 2017 recipient, Lifetime Achievement Award. National Achievement Award “I am so humbled. I turned to my mother who came especially tonight and I said this is what it must feel like to win the Olympics, I’m overwhelmed.” – Susan Brandstater, recipient of the 2017 National Achievement Award. Excellence in Language, Literacy and Numeracy Practice Award “I was nominated by my peers to be here which was very affirming and



exciting for me. I’ve spent about 15 years or so being a language, literacy and numeracy teacher, so to be recognised by my peers has been a wonderful experience for me a win in itself.” – Kathrin Colgan, winner, 2017 Excellence in Language, Literacy and Numeracy Practice Award. Small Employer of the Year Award* “Applying for the award made us think about what it is we’re doing and why we’re doing it in terms of training our staff. I would recommend that anyone who has an opportunity go through this process because it’s probably the only time you’ll actively think about the importance of training to your business.” – Chris Lehmann, Tradesmen on Time, winner, 2017 Small Employer of the Year Award. Australian Apprenticeships – Employer Award “We found out about the Australian Training Awards because we have been finalists before in a different category after winning the SA Employer of the Year Award. We felt that this award was a really good opportunity to showcase our apprenticeship program this time around. The Australian Training Awards experience has been really collegiate, we’ve enjoyed meeting the other finalists from our own home state and elsewhere around the country.” – Angela Coker, SA Power Networks, winner, 2017 Australian Apprenticeships – Employer Award.

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School Pathways to VET Award “Applying for the awards was a great way to recognise the work of our teachers. Winning has given us an opportunity to promote what we do and the value of what we do. I’d recommend other schools give it a go.” – Penny Driessen, Centre Director, Southern Tasmanian Catholic Colleges Trade Training Centre, winner, 2017 School Pathways to VET Award. International Training Provider of the Year Award “The Australian Training Awards is great recognition of the work that the institute and the staff have undertaken for 25 years in international education.” – Mary Faraone, Chief Executive Officer, Holmesglen, winner, 2017 International Training Provider of the Year Award. This year’s Australian Training Awards will be held at the International Convention Centre in Darling Harbour, Sydney on Thursday 15 November 2018. Applications for the above direct entry categories close

Thursday 31 May 2018. For more information visit,


Why Apply? For individuals, the awards can open up networks and career opportunities and provide you with the opportunity to become a member of the prized Australian VET Alumni. For businesses and registered training organisations, the awards can propel you into the national spotlight positioning you as a front runner in skills and workforce development and leader in best practice which sets you apart from the competition and makes you an employer, or registered training organisation, of choice. Businesses and registered training organisations are also invited to join the Australian VET Alumni.

2017 Australian Training Awards

Lifetime Achievement Award Bruce Mackenzie

Small Employer of the Year Award Chris Lehmann

Australia’s biannual VET eZine


National Achievement Award Susan Brandstater

Australian Apprenticeships Employer Award SA Power Networks

APRIL 2018



Excellence in Language, Literacy and Numeracy Practice Award Kathrin Colgan

School Pathways to VET Award Southern Tasmanian Colleges Trade Training Centre

International Training Provider of the Year Award Holmesglen




How RTOs have engaged with the USI The USI Journey


ver the past three years, RTOs have worked to integrate the USI into systems and refine their business processes to better manage the inclusion of the USI. Many RTOs have also made considerable efforts to bring their students up to speed with the USI and what it means for them. As with any new process, integrating the USI initiative came with its challenges, but RTOs did it and they did it well. Today, more than 8 million USI accounts have been created. The launch of the USI Transcript Service in 2017 saw a key benefit for students come to fruition. It also put a spotlight on reporting and the critical connection between accurate reporting and how students then see the information in their USI Transcripts as

Compared to students, RTOs are USI experts and can help resolve most problems quickly and easily. While the vast majority of student and RTO transactions are completed online, without assistance, current user research shows that there are three key reasons why students call the USI Contact Centre: •

help with creating their USI

help finding their existing USI when they forget it

help accessing their USI Transcript.

reported by RTOs.

In 2018, it’s time to take charge of the USI in your business! Helping your students After three years of working with the USI, we know most RTOs are now well informed and well equipped to manage the USI within their organisations with confidence.

Typically, these things occur when students are enrolling. RTOs are well placed to help students with these types of simple enquiries and it may speed up enrolment if the simplest problems can be solved on the spot.

User research also indicates that some students don’t understand that they only need one USI and that it’s theirs for life. This is something RTOs can incorporate on their websites or enrolment forms and reiterate to students when they enrol in training. Getting USI reporting right We know RTOs want to see students get the full benefit of the training they have delivered and the qualifications they have issued, so anything they can do to ensure their students reap the full benefit of the USI transcript service will be important. To date, more than 425,000 transcripts have been viewed by students, which means student awareness of transcripts is quickly rising. One consequence of this is that any errors or omissions in the training information from RTOs that is used to populate their transcripts will be apparent. Even small errors in reporting stand out in student transcripts. So what does this have to do with getting USI reporting right? The information RTOs report into the National VET Collections (through their State

RTOs are the best vehicle for getting information about the USI to students at the time that information matters to them.



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Training Authority (STA) or directly into AVETMISS) is the same nationally recognised training information that appears on a student’s USI Transcript. If the reporting is missing information or is incorrect, this will appear in or will be missing from a student’s transcript. Anomalies in student transcripts can only be fixed by the RTO that delivered the training. That means the best solution is to get reporting right the first time. We’re never shy about giving good advice, so these are our best USI collection and reporting tips: Check first for an existing USI – With nearly 8 million USI accounts, more and more students will already have a USI before they enrol with you. Tell them they’ve probably got a USI if they’ve enrolled in any training since 2015, and you can help them look up their USI. The USI Registry System blocks duplicate creations but the fastest way to complete your enrolment process is to check first, whenever a student might have a USI already. Collect/Create early! Collect and verify or create a USI at enrolment, before training begins and follow up quickly if the student can’t provide their USI on the day of enrolment. It is important to establish business processes which enable your organisation to do this. The most common cause of USI reporting issues arises from delaying or deferring collection and verification. Unable to Verify? If verification is unsuccessful, you can use the ‘Existing USI/Locate USI Search’ functions or ask students to log into their account using the quick ‘Forgotten USI’ function upon enrolment. You must first seek your student’s permission before searching for their USI. Remember, that using this function will generate a text message to the student notifying them that you are trying to locate their USI.

you only need to submit your data when the window opens. For RTOs reporting their fee-for-service data to an STA, your deadline may be earlier than this. If you are unsure of your individual reporting requirements for state funded training, please check with your STA. Choose to report more often – For RTOs that currently report annually, you may be aware that the National VET Data Policy allows for RTOs to report on a quarterly basis. This means that students will see training information in their USI Transcripts on a more frequent basis. For updates on progress of when this new option will be available, keep an eye out for USI and NCVER Bulletins. Seek help - If you are unsure about the USI process, contact the USI Office on 1300 857 536 or at for more information. Questions about AVETMISS reporting requirements should be directed to NCVER. If interpreting or transcribing USIs is sometimes a problem, the ‘Provide your USI’ functionality will be a great solution but it needs your prompting to work. Update your enrolment form – when students provide you with their USI, sometimes it can be time consuming and frustrating to interpret handwriting and a transcription error can end up causing the incorrect USI to be entered into your Student Management System. Update your enrolment form to include an additional step at the end of the creation of the USI process. Once they’ve created their USI they will have the option to print or email the USI. Ask them to select ‘Email

USI’ to you and provide them with your email address. The email you receive will include the USI, the student’s name and their date of birth. Be sure to have appropriate security around the email account you use for this purpose. You can also ask existing students to select the ‘Provide Your USI’ tile on the front page of their USI account and then choose the ‘Email Your USI’ option. Students can enter any email address for the USI to be sent to. This will also be handy for school age students who may want to email their USI to their parents for safe keeping.

Keep connected with the USI We recommend all staff involved in student enrolment, USI creation and verification and data reporting receive the RTO USI Bulletin. You can subscribe here.

Report accurately – We strongly encourage you to validate your AVETMISS data and fix any errors before the end of the year so that

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APRIL 2018 | VOLUME 11




2018 VET CEO CONFERENCE Brisbane Hilton | 18 May 2018


he inaugural VET CEO Conference was held on 2 June 2017 at the Hyatt in Melbourne, was a resounding success and attendees asked for more! So Velg Training are back, with what will become a regular event, in 2018 at the Hilton Hotel, Brisbane on 18 May. The purpose of this conference is to provide CEOs and top decision makers within RTOs the opportunity to attend professional development in the areas of leadership, management and strategy; most importantly – with a VET focus!

Tank’, providing advice and inspiration for upcoming entrepreneurs and CEOs. Come along to hear Naomi’s message surrounding how to build an awardwinning culture within your RTO. What is a VET conference without hearing from the powers-that-be? Mr Mark Paterson AO, Chief Commissioner and CEO of ASQA, will take us through the latest developments from the National VET Regulator.

The program for this event has been designed based on feedback from the 2017 event as well as current trends in the industry. Gerry Gannon, Master of Ceremonies, is back again this year to ensure a seamless flow between sessions and networking opportunities.

Following on from Naomi’s key message regarding building an awardwinning culture, Mark Hodgson will take us through building our influence in this not-to-be-missed leadership keynote session. Mark has presented at many Velg Training National VET Conferences and he is a powerful and motivating presenter.

Proceedings for the day will commence with an address from The Hon. Karen Andrews MP, Assistant Minister for Vocational Education and Skills, to provide an update on the state of play in the sector.

Our next celebrity presenter is Tim Reid, founder and host of The Small Business Big Marketing Show – so come along and grab some current up-to-theminute marketing tips from a world-class leading expert in the arena of marketing.

Ever heard of the experience company called ‘Red Balloon’? Our first keynote presenter, Naomi Simson, has as she was the creator of this organisation that revolutionised modern gift-giving! Naomi is also an investor and co-host on the popular Network Ten series ‘Shark

After lunch it will be time to refocus on some compliance discussions, keeping in mind that Annual Declaration on Compliance. John Price will join us to provide some tips on Good Governance = Good Practice!



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Jan Owen AM is the CEO of the Foundation for Young Australians and has insights to share on the future of the Australian workforce, where the jobs will be and what the ‘New Work Order’ will look like. This needs to be considered by each and every RTO so we all know where we are heading in the future of education and training. Claire Field is one of the most experienced and knowledgeable consultants in the VET sector. She has worked in many different roles over the years giving her a breadth and depth of experiences that are reflected when she provides a presentation. Take on board her suggestions on strategy and growth in how to keep your organisation ahead of the curve and respond proactively rather than reactively to change. To wrap up, our MC for the day Gerry Gannon, will facilitate a panel session with leading experts from the VET Sector to assist the audience in gaining maximum benefit from the day and how all the information applies to an RTO setting. Gerry will then summarise the proceedings of the day and provide a transition into our networking drinks. We are truly excited about this event. Places are limited and registrations close soon, so if you’re considering attending, register now!



Master of Ceremonies and Welcome to Country Gerry Gannon

Message from the Department The Honourable Karen Andrews, Assistant Minister for Vocational Education and Skills

How to Build an Award-Winning Culture Naomi Simson, RedBalloon & CoFounder of The Big Red Group

ASQA Update Mr Mark Paterson AO, Chief Commissioner and CEO - Australian Skills Quality Authority

Building Your Influence Mark Hodgson, Transformation Consultancy

Helpful Marketing: How to create a point of difference & generate warm leads Tim Reid, Founder & host of The Small Business Big Marketing Show

Good Governance = Good Practice! John Price, Consultant - John Price & Associates

Get Ready For The New Work Order Jan Owen AM, CEO, Foundation for Young Australians

Strategy - Planning & Managing Growth Claire Field - RTO/Compliance Manager, Claire Field & Associates

Full session overviews and times available online.

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Creating an outcomes driven VET ecosystem Paul Rasmussen, Manager - Research, Learning & Development | Guide Dogs Queensland


f we are seeking to create and maintain a functional VET system in Australia which produces high quality outcomes for all of its stakeholders we need to view VET in this country as an ecosystem, rather than a collection of disparate parts and entities. In order to develop a functioning VET ecosystem there are a number of things which we need to understand and the first of these is the purpose of VET. If we look at a simple definition from the Australian government, VET is designed to deliver workplace-specific skills and knowledge, and covers a wide range of careers and industries, including trade and office work, retail, hospitality and technology. This definition is good but it seems to lack a very important and significant connection. The vast majority of people who undertake VET are doing so to improve their employment or workforce participation options and any cohesive VET ecosystem must recognise this fact if it is to have a hope of being successful. The conversion of a qualification into some form of workforce participation outcome is integral not only to the person undertaking the study, but also to employers and industry. Industry needs to be able to trust that a qualification is a signifier of a student’s



competence and students need to be able to be assured that their qualification will be accepted as such a signifier by industry. Unfortunately in some areas this is not the case and either accredited qualifications in general, or qualifications from particular providers are not being viewed in this manner. This outcome can only be achieved if all parts of the system work in conjunction with each other. Industry must ensure that training products are built to suit not only their current, but also their ongoing needs and that the revision cycle of these products is able to keep up with advances in their sector. In addition, providers need to ensure that these products are deliverable and that students can be deemed competent in the skills and knowledge contained in them. Providers need to ensure that how they are delivering products and how they are assessing competence meets the standards of industry and industry needs to come to the party to inform providers and stakeholders like the government, regulators and product developers when this is not occurring, whether it is an individual provider or across a whole qualification.

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Business models for providers must have strong connections to the industries they train students for. Trainers must be industry professionals, and not just teachers with a qualification tacked on. Delivery and assessment models need to include employers, who can offer additional advice to both students and providers on what competence looks like and how it is determined. Providers who fail to do this will and do put their students at risk of not being able to convert their qualifications into meaningful workforce participation outcomes, it is only when industry, providers and other stakeholders take on a cohesive ecosystem view that high quality outcomes can be delivered. Paul is a multi-award winning Learning and Development, and Vocational Education Professional, and a widely read commentator on the sector. He has worked across all parts of the VET sector and for government, non-government and commercial organisations. He is currently the Head of Research, Learning and Development at Guide Dogs Queensland.


New Data,

New Opportunities

for Vocational E-Learning Identified in AVEAR


funded VET sector, is adapting to meet changing needs for efficiency, higher completion rates and increased student expectations. Students want a more engaging learning experience and instructors are being incentivised to provide one. So, how can technology help ensure the quality of the training and the workforce-readiness of students while meeting the industry’s changing needs?

e know that an increasing number of registered training organisations (RTOs) are using online learning applications, digital content and learning management systems. But we need additional insight into how they’re using these e-learning resources, the impact of using them and the remaining barriers to adopting them. To shed light on this evolving landscape, Velg Training and Instructure Australia, the makers of the Canvas LMS, conducted an industry-wide survey of Australia’s vocational education and training (VET) sector to learn more about the current use of e-learning technology, as well as opportunities for future use.

The Australian Vocational E-Learning Adoption Report (AVEAR) 2017 features responses from more than 200 users from RTOs of various sizes and across a multitude of disciplines, including assessors, trainers, business owners, managers and instructional designers. The report provides a snapshot that will benefit all those in the vocational education sector who wish to examine, among other things, their competitive positioning, e-learning adoption, professional development opportunities and their own organisational planning compared to the market as a whole.

These questions are timely, as the industry, in particular the government2018_04_AUS_research_paper_cover.pdf











9:54 AM


Insights from AVEAR 2017 include: •

Most organisations (72%) use a mix of traditional and online learning. And most recognise the benefits of e-learning. The key

barrier to adoption is a lack of skills/ IT resources to implement online learning tools. •

Among “new” users of e-learning technology, 24% say they use it for just a few courses they teach and 31% use it for about half their courses. This, as the use of online learning is expected to increase.

Student demand, efficiency and student engagement were cited as the key drivers of e-learning. Most RTOs recognise the importance of online learning in improving pedagogy. Saving money and increasing ROI were the least cited.

Among those surveyed, 76% say that within two years, they expect their organisations to increase their use of online learning. Nearly all of these organisations say that online learning largely solved issues of staff training, technical support and budget constraints.

For additional data and insights, read the full Australian Vocational E-Learning Adoption Report (AVEAR) 2017.

Proudly supporting Velg2Go, Canvas empowers both your students and your business. Because Canvas is cloud native, assessors can view, score and provide feedback on student submissions from anywhere on any device without time-consuming downloads or uploads. Integrated outcomes allow connections between coursework and competencies, making assessing work and providing feedback easier. Learn more about Canvas at or Have a test drive at

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Plan your professional development over the coming months! We have listed the major VET events and key dates taking place across Australia.

We use acronyms throughout this publiction and on our website. Please see our VET eZine glossary below and access your complimentary copy of our extensive VET glossary online.

VET CEO Conference 18 May 2018, Brisbane

- Australian Qualifications Framework (AQF)

EduTECH Australia 7 - 8 June 2018, Sydney

- Australian Skills Quality Authority (ASQA) - Australian Training Awards (ATA)

Focus Week - RTO Compliance 25 - 29 June 2018, Online

- Australian Vocational E-Learning Adoption Report (AVEAR)

Qld Schools VET Conference 10 August 2018, Brisbane

- Chief Executive Officer (CEO)

27th National VET Research Conference ‘No Frills’ 15-17 August 2018, Sydney

- International Convention Centre (ICC)

- Australian Vocational Education & Training Management Information Statistical Standard (AVETMISS) - Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS) - Master of Ceremonies (MC)

APIEF & ACPET Conference 29-31 August 2018, Canberra

- Member of Parliament (MP)

National VET Conference - Master Classes 12 September 2018, Adelaide

- National VET Conference (NVC)

- National Centre for Vocational Education Research (NCVER) - Professional Development (PD) - Registered Training Organisation (RTO)

National VET Conference 13-14 September 2018, Adelaide

- State Training Authority (STA) - Training and Education (TAE) - Training and Assessment Strategy (TAS)

TAFE Directors World Congress 8-10 Ocotober 2018, Melbourne

- Unique Student Identifier (USI) - Vocational Education and Training (VET) - VET Sudent Loans (VSL)

Submit your VET events leading up to our next edition in November 2018, email us at

Velg2Go Quality VET PD anywhere, anytime

Velg2Go is our new eLearning professional development (PD) offering! Powered by Canvas, Velg2Go offers affordable, flexible and accessible ways of undertaking PD in a simple and easy to use interface. Our courses have been custom designed by qualified eLearning specialists and have been created to ensure your learning experience is so much more that just ‘read and test’. Our courses include collaborative activities, quizzes, templates, group work, live ‘check ins’ and more.

Upcoming online courses QLD Schools Mentoring Length • 6 weeks | Course commences • 7 May 2018

The VET Landscape Length • 3 weeks | Course commences • 4 June 2018

Trainer and Assessor Mentoring Program Length • 6 weeks | Course commences • 4 June 2018

The A-Z of Planning and Mapping Assessment Length • 6 weeks | Course commences • 16 July 2018

Register for one of our online courses today! For further information contact



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Are you looking to build your professional network? The Vocational Education and Training Industry Group (VETIG) is a community of practitioners committed to developing exceptionally high professional standards in training and assessment practices for Vocational Education and Training (VET) professionals. VETIG provides a forum for practitioners within the VET sector.

Member benefits Join VETIG and receive the following member benefits: •

regular information updates relating to training & assessment processes

• • • • •

and practices access to professional development opportunities - breakfasts & webinars advice and assistance from VETIG management and members discounts for VETIG activities JOIN voting rights at AGM TODAY! website access

Only! Membership fee: $50.00 Joining fee: $25.00 (one-off


Contact For further information visit our website for Memberships, News, Events & Resources. Email: Website:

Like us on Facebook! VETIG Inc.

A Community of Practice

Advertise your business in the next volume of

Staying Connected in VET eZine! Advertise your business in the next Volume of the Staying Connected in VET eZine! Download our 2017 Media Kit at or email for further information.

Download our 2018 Media Kit at knowledge/ezines or email for further information.


The 2018 National VET Conference will be delivered over two days at the Adelaide Convention Centre through an exciting range of presentations, providing attendees the opportunity to engage in a wide variety of plenary and elective sessions.

Registration now open online!

Contact 07 3866 0888 | |



Venue Adelaide Convention Centre North Terrace, Adelaide, SA 5000 Master Classes Wednesday 12 September 2018 Conference Thursday 13 September Friday 14 September 2018

Staying Connected in VET eZine | April 2018 | Volume 11  

Get informed with Velg Training's tenth edition of the free biannual Staying Connected in VET eZine! This edition features articles to Educa...

Staying Connected in VET eZine | April 2018 | Volume 11  

Get informed with Velg Training's tenth edition of the free biannual Staying Connected in VET eZine! This edition features articles to Educa...