PRIVACY POLICY CLIENTS For VECTRALIS S.A. DE C.V., who will be called VECTRALIS, the protection of your personal data is very important, that is why we make this privacy notice available with the intention that our customers can know the information that is collected, its purpose, its care and methods to exercise their ARCO rights. We inform you that the person responsible for the treatment of the information is VECTRALIS, which has as its address the one located at Calle Industrial Naviera 168, Industrial El Colli, CP. 45069, Zapopan, Jalisco, so per the provisions of the Federal Law on Protection of Personal Data Held by Individuals and its regulations we inform you of the following:
PURPOSE What is the purpose? This concept indicates the treatment we will give your information, which will only be under the provisions of this privacy notice. The purpose of obtaining personal data that we collect is to be able to provide you with a service according to your needs and services offered by the company, so if you do not want to provide the information requested, we will be unable to provide you with the service you deserve. The purpose of obtaining the personal data that we collect is the following: Provision of specialized services. Generation of the customer file. Generate the quote and monitoring of our services. Validating your identity Generate the corresponding billing. Communication channel with our customers. Control the progress of your service. Preparation of the contract for the provision of services. Product research and development. Extrajudicial and judicial collection.
Additional purposes Sending advertising for our products and services.
DATA COLLECTED The personal data we collect, when contacting us to carry out the aforementioned purposes, are the following:
Name
Phone Address PC RFC Email Fiscal address Country of origen Cellphone In addition to the aforementioned data, we inform you that for the registration of our clients, we will request documents from which personal information is derived, which consist of the following: Constitutive Act of the legal entity Proof of address Tax ID. Copy of official identification.
SECURITY CAMERAS We inform you that at the time of visiting our facilities, you will be videotaped by our security cameras, for the purpose of monitoring and crime prevention, also informing you that these images are automatically deleted from our database within a period of 30 calendar days.
USE OF COOKIES Y BEACONS Similarly, we inform you that on our website www.vectralis.com, cookies, and beacons are collected, which are used to provide you with better navigation, for more information about these concepts, we invite you to consult the following link: www.allaboutcookies.org.
DATA TRANSFERENCE EL THE RESPONSIBLE PARTY WILL NOT transfer personal data to third parties, the only exception being only transferred nationally when it is made to the Tax Administration Service and its certified suppliers by virtue of electronic invoicing, in which case your consent is not required in accordance with the provisions of article 37 section I of the Federal Law on Protection of Personal Data Held by Individuals.
EXERCISE OF ARCO RIGHTS In all those cases legally appropriate, you may at any time exercise your rights of Access, Rectification, Cancellation, and Opposition (ARCO) through the procedures we have implemented.
The corresponding request must comply with the requirements established in current legislation, by writing to our Personal Data Department, with an address located at Calle Industrial Naviera 168, Industrial El Colli, CP. 45069, Zapopan, Jalisco. The application shall contain and accompany the following: The name of the owner and his address or any other means to receive notifications. The documents that prove your identity or, where appropriate, the legal representation. The clear and precise description of the personal data with respect to which it is sought to exercise any of the ARCO Rights. The description of the ARCO right that is intended to be exercised. Any other element or document that facilitates the location of personal data.. The Responsible will communicate, within a maximum period of twenty working days, counted from the date on which he receives the corresponding request, the determination adopted. If the request is appropriate, it will be effective within fifteen working days following the date on which the Responsible communicates the response. In the event that the information provided in your request is erroneous or insufficient, or the necessary documents are not accompanied to prove your identity or the corresponding legal representation, the Responsible, within five working days following receipt of your request, will require the correction of the deficiencies in order to process it. In these cases, you will have ten working days to meet the request for correction, counted from the day after you received this request. The corresponding request will be considered not submitted if you do not respond within that period. You will be responsible for keeping your personal data in the possession of the Controller up to date. Therefore, you guarantee and respond, in any case, to the veracity, accuracy, validity, and authenticity of the personal data provided, and you agree to keep them duly updated, communicating any changes to the Responsible.
LIMITATIONS ON THE USE AND DISCLOSURE OF YOUR PERSONAL DATA You may limit the use or disclosure of your personal data by directing the corresponding request to our Personal Data Officer at the address located at Calle Industrial Naviera 168, Industrial El Colli, CP. 45069, Zapopan, Jalisco. The requirements to prove your identity, as well as the procedure to meet your request will be the same as those indicated in the section "Exercise of ARCO rights". The Responsible has means and procedures to ensure the inclusion of some of your data in your own exclusion lists when you expressly request its inclusion in them. The Responsible will grant the registered holders the corresponding proof of registration.
SECURITY MEASURES For VECTRALIS it is very important the protection of all the personal data collected from you, that is why the company in its capacity guarantees compliance with technical, administrative, and physical security measures, for the protection of your information against damage, loss, alteration, destruction, or unauthorized use, access or treatment.
MODIFICATIONS TO THE PRIVACY NOTICE The person in charge may modify, update, extend, or in any other way change the content and scope of this privacy notice, at any time and at its sole discretion. If the privacy notice has changes of those mentioned in the preceding paragraph, it will be communicated to you through the contact we have of you and through our website www.vectralis.com Last updated 12/03/2019 A.P version 1.0