Remote Assistance
Benefits and features of vDesk.works for your business growth Home ď„… Features ď„… Remote Assistance
Our remote support is ready to assist you wherever you are 24*7. The team is available through multiple channels such as Call, Chat, Email, and Ticketing system.
Remote Assistance and Session Shadowing Through vDesk.works Remote assistance and shadowing tool, the administrator can take remote control of the session with the user's permission. This way, they can provide support for resolving issues occurring on a day to day basis such as setups and configurations. The vDesk.works users and administrators can share same display eliminating small mistakes that could occur lodging help desk tickets or emails.
Remote Support