VILLAGE OF BUFFALO GROVE 2 0 2 4 - 2 0 2 8
STRATEGIC PLAN
VERSION 1.1: UPDATED OCTOBER 2024
DEAR BUFFALO GROVE COMMUNITY,
It is with distinct pleasure and anticipation that I present the 2024-2028 Strategic Plan – a testament to the collective vision, dedication and spirit of our community. Crafting this strategic roadmap required collaboration, innovative thinking and commitment to building a brighter future for Buffalo Grove.
The importance of defining and clarifying the vision, mission and core values of our community and organization cannot be understated. These components serve as the bedrock upon which sustainable growth and community engagement are built. They guide our decisions, ensuring alignment with what we stand for and where we aim to go
Our journey began on in November 2022, when the Village Board ratified our partnership with Lyle Sumek Associates Through comprehensive interviews with the Village Board and senior staff, our community's strengths, assets and challenges were unearthed These conversations provided the groundwork for crafting our mission and vision statements that echo the aspirations and values of Buffalo Grove
A notable milestone was the Strategic Planning Citizen Summit held in May 2023 at the Alcott Center, where 34 devoted community members delved into deep discussions focused around the future of Buffalo Grove. Their insights and ideas were invaluable, shedding light on various facets of our prospective future. These perspectives were seamlessly integrated into the complimentary ‘Moving BG Forward’ initiatives, the comprehensive plan and community branding, underscoring the importance of collective input in shaping our path forward.
This Strategic Plan is more than a document. It’s our shared dream for Buffalo Grove. I deeply appreciate and thank everyone involved, from community members to the Village Board, Lyle Sumek Associates and our indefatigable Village sta do so with clarity, purpose and a shared vision
Warm regards,
Eric Smith, Village President
ORGANIZATIONAL CORE VALUES
Core values are foundational elements that guide an the Village of Buffalo Grove’s organizational culture, behavior and decision-making, ultimately contributing to its longterm success and sustainability. Core values are rooted in the organization’s identity, aligning the its members and holding itself accountable.
SERVICE RESULTS
An unwavering commitment to public service that is courteous, fair, friendly and timely, grounded in empathy and genuine concern for the community. Individuals are efficient and serve as ambassadors for the Village.
PROFESSIONALISM
Presentation of well-researched, objective and data-driven recommendations that consider alternative solutions. Daily competence paired with a passion for service, a commitment to personal development and best practices and a persistent focus on achieving optimal results.
Collaboration, proactive problem solving and datadriven decision-making enhance outcomes. Efficiency and effectiveness are the cornerstones of operational excellence. Actions align with the Village's overarching vision, mission and goals. Innovative and forward-thinking mindset that challenges the status quo and anticipates trends and potential issues. Constantly seeks to learn from setbacks and add value. Openmindness allows Free share and acceptance of new ideas to benefit the greater community. Actions are consistently legal, ethical and transparent. Clear expectations are set, accountability held and promises are kept while respecting diverse opinions and acting in the community's best interest. Reports and recommendations are always unbiased and merit based.
INNOVATION
CORE VALUES
INTEGRITY
TEAMWORK
Discouraging isolated thinking or "silos, " assisting peers, maintaining transparent communication and understanding roles. Active participation and engagement with various units, departments and the broader community is essential
MAINTAIN EFFECTIVE VILLAGE GOVERNMENT: FISCALLY RESPONSIBLE AND PROVIDING OUTSTANDING, RESPONSIVE SERVICES
OBJECTIVES
Maintain the Village government “AAA” bond rating and capacity to borrow for future investments
Recruit, develop and retain top-quality Village staff committed to serving the Buffalo Grove community and the Village core values.
Have sufficient resources to support defined Village services and investment in the future
Deliver Village services in a cost-effective manner
Develop new, innovative ways to deliver Village services and to invest in the maintenance and upgrade of Village infrastructure and facilities
Maintain, upgrade and replace Village buildings, facilities and infrastructure.
SHORT TERM PRIORITIES (18-24 MONTHS)
Selection and Development of CRM Solution
Station 26 Remodel: Design and Policy Management
Review of Recruitment and Retention Initiatives
Station 25 Reconstruction: Project Completion
Finalize and Publicize Police Strategic Plan
Stormwater Management Plan Implementation
Evaluation of Stormwater Utility Fee
2025-2028 PROJECTS + PROGRAMS
Implementation of CRM solution
Evaluation of FOIA system and related processes
Identification of opportunities to enhance reliability and redundancy of municipal network.
Evaluation of legislative software’s meeting management processes.
Reaccreditation through the Commission on Public Safety Excellence
Combined Area Fire Training Capital IGA and Funding
Streamline processes to maximize implementation of new finance software
Review and revise Village code for regular update
VALUE TO RESIDENTS
For residents of Buffalo Grove, the Village guarantees responsive services tailored to the community's unique needs, a forwardlooking investment in our future and a responsible tax rate complemented by transparent fees Furthermore, we take pride in delivering outstanding customer service and consistently reliable Village services, ensuring an enhanced living experience for every member of our Buffalo Grove community
Enhancement of property maintenance processes in conjunction with CRM project
Personnel Manual Review and Update
ENHANCED BEAUTIFUL, SAFE AND SUSTAINABLE NEIGHBORHOODS
OBJECTIVES
Have well-maintained lots, businesses and homes through proactive property maintenance codes and compliance program.
Have well-designed, attractive new developments and buildings and homes incorporating green, open spaces
Have attractive, distinctive entrances and entrances signs.
Have well-designed, well-maintained Village facilities, infrastructure and properties.
Instill a proactive community policing culture throughout the Police Department
SHORT TERM PRIORITIES (18-24 MONTHS)
Evaluation of Station 25 Deployment and Response Patterns
Evaluation of Co-Responder Model (Police, Fire, and Social Worker)
2025-2028 PROJECTS + PROGRAMS
Flood Insurance Program: Analysis and Direction
Rolling Hills Street Resurfacing Project
Enhance Community Policing Initiatives
Research viability of real time crime center
VALUE TO RESIDENTS
Throughout Buffalo Grove, we prioritize a harmonious and consistent aesthetic that not only safeguards property values but also defines our unique character. Both residents and visitors can take solace in an environment that radiates safety Our distinctive entrances seek to showcase Buffalo Grove's uniqueness, while our dedicated Police Officers remain accessible, fostering opportunities for community interaction and rapport
STRENGTHENED BUFFALO GROVE COMMUNITY
IDENTITY AND PRIDE
OBJECTIVES
Support strong community events and festivals –bringing Buffalo Grove together and attracting visitors
Enhance Buffalo Grove as a welcoming and inclusive community.
Encourage, support and provide Buffalo Grove resident opportunities to contribute to our community
Have diverse methods for involving residents in Village governance and civic affairs
Expand Village outreach and communications programs with our residents and businesses –informing, involving and seeking feedback.
Have a dynamic, proactive marketing program for our Buffalo Grove community – sharing our community assets, uniqueness and value
SHORT TERM PRIORITIES (18-24 MONTHS)
Evaluation of Community Engagement Efforts
Community Branding Initiative: Entrance Signage
Community Branding Initiative: Municipal Facilities
2025-2028 PROJECTS + PROGRAMS
Implementation of work plans in support of Communications strategic plan
VALUE TO RESIDENTS
In Buffalo Grove, residents enjoy seamless access to essential information, programs, and services The community thrives on opportunities for involvement, allowing everyone to contribute to its betterment The welcoming ambiance ensures everyone feels at home, fostering a deep-rooted pride in being an integral part of our community. Moreover, our Village partners play a pivotal role in continually enhancing Buffalo Grove's community spirit
GOAL 5
MORE LIVABLE BUFFALO GROVE COMMUNITY WITH LEISURE EXPERIENCES FOR ALL
OBJECTIVES
Attract quality restaurants for families, for parents on their night out and seniors
Maintain and enhance recreational areas, including golf, open space and/or other leisure activities. Have entertainment options with our Buffalo Grove community
Expand leisure and recreational programs for all including diverse cultures and all generations
SHORT TERM PRIORITIES (18-24 MONTHS)
The Clove Park Plan: Vision, plan development, funding and programming.
Block Party Program Enhancements: Direction and Funding
2025-2028 PROJECTS + PROGRAMS
Aptakisic Creek Trail Project: Analysis and Direction
VALUE TO RESIDENTS
In Buffalo Grove, residents have ample choices for leisure, eliminating the need to venture outside the community. We prioritize offering experiences suitable for all generations, fostering both family and intergenerational bonds Our community places a strong emphasis on mental health and wellness for both individuals and families. Moreover, we provide numerous spaces where residents can come together, meet neighbors and cherish moments with friends
ADOPTED DECEMBER 4, 2023 UPDATED OCTOBER 2024
50 RAUPP BLVD , BUFFALO GROVE , IL 60089
VBG ORG • 847 - 459 - 2500 2 0 2 4 - 2 0 2 8