Quest HR Services

Quest HR Services Your Business. Your People. Your Safety.

Welcome to Quest HR Services An introduction to Quest Quest, formerly known as Qdos, can trace its roots back to 1988 as a tax consultancy business based in Leicester. As the company grew, tax services were complemented by the introduction of HR, Health & Safety, Insurance and Legal Services.

Today Quest is part of the Vantage Protect Group of companies, employing over 100 people, still based in Leicester and providing business services to thousands of businesses across the UK. We have won many awards, most notably a Queens Award in 2017, a year in which we were also recognised by the London Stock Exchange as one of the 1,000 Companies to Inspire Britain.

In the same year we were selected by the British Chambers of Commerce as the sole approved supplier of HR, H&S, Legal and Insurance services to the UK Chamber network. We are also an official partner of the Trade Association Forum, supplying services to thousands of trade association members throughout the UK.

Why choose Quest?

Flexibility No need to commit to five years - we are happy to offer one-year contracts Value We offer very competitive prices across all our HR and Health and Safety services Under One Roof All our services are delivered in-house by Quest staff Track record We have been delivering these services for over 20 years Credibility We were selected by the British Chambers of Commerce as the exclusive recommended supplier to the UK network plus we are an official partner of the Trade Associations Forum Resources We are big enough to cope, but not too big to care about our clients Technology We continually invest in new technology to improve the services we offer

Bronze HR Support With a Quest Bronze package you have complete access to Quest Office which includes the essential HR tools that you need to help manage and protect your business.

Protection Written Statement of Particulars (Contract of Employment) – Compliant with the Employment Rights Act, covering permanent, part time and temporary employees Employee Handbook – Online policy templates for you to create your employee handbook Enhanced Health Check – A simple to use online audit tool that allows areas of noncompliance to be identified. Rapid feedback details potential solutions.

Insurance – EPI (Employment Protection Insurance) - not limited by a Prospects of Success clause

Support Employee Management System – Manage employee records, holidays, absences and HR processes in one place Advice Line – 24/7 telephone advice from an experienced HR Advisor, 365 days per year to answer your questions and offer advice Document Libraries – Hundreds of HR & Health and Safety related letters, templates, guides and tips for you to download AskQ – Web chat function, available during office hours to answer your day-to-day HR & Health and Safety queries AdminLite – Quest’s unique technology enabling you to create employee specific documents including a Written Statement of Particulars

Silver HR Support With the Quest Silver package, we not only provide complete access to Quest Office, we also work with you remotely to support you and your business.

Compliance & Protection Compliance Audit – A remote audit completed by a HR Business Partner that highlights areas of non compliance followed by a report Contracts of Employment – Make sure that these critical documents are appropriate to your business, with the support of your HR Business Partner. Ensuring that you and your employees have both legally compliant and commercially relevant agreements Employee Handbook – Custom built to the needs of your business by your dedicated HR Business Partner Insurance – EPI (Employment Protection Insurance) – not limited by a Prospects of Success clause

Support Dedicated HR Business Partner – A dedicated HR Business Partner to work with you to support your business on all HR matters Dedicated HR Advisor – Your dedicated advisor will get to understand your business and support you with your day-to-day queries Advice Line – 24/7 telephone advice line, 365 days per year to answer your questions and offer advice Employee Management System – Manage employee records, holidays, absences and HR processes in one place Document Libraries – Hundreds of HR & Health and Safety related letters, templates, guides and tips for you to download AskQ – Web chat function, available during office hours to answer your day-to-day HR & Health and Safety queries AdminLite – Quest’s unique technology enabling you to create employee specific documents including a Contract of Employment

Gold HR Support With the Quest Gold package, we not only provide complete access to Quest Office, we also work with you onsite to support you and your business.

Engagement Compliance and Developmental Audit Review – This is the platform from which we build our partnership. Your dedicated HR Business Partner will be onsite, reviewing your current business practices to identify areas of both opportunities and risks Dedicated HR Business Partner – You will be partnered with a HR expert who will be your main point of contact throughout our partnership. They will be supported by a team of fellow professionals Additional Consultancy – One full day of consultancy support to assist you with any of the recommendations identified in the audit review

Compliance & Protection Bespoke Contracts and Handbook – Your dedicated HR Business Partner will use their knowledge of your business to prepare both legally compliant and culturally relevant documents that reflect the nature of your organisation whilst protecting the business Insurance – EPI (Employment Protection Insurance) – not limited by a Prospects of Success clause

Support Dedicated HR Business Partner – Your dedicated advisor will get to understand your business and support you with your day-to-day queries Advice Line – 24/7 telephone advice line, 365 days per year to answer your questions and offer advice Employee Management System – Manage employee records, holidays, absences and HR processes in one place Document Libraries – Hundreds of HR & Health and Safety related letters, templates, guides and tips for you to download AskQ – Web chat function, available during office hours to answer your day-to-day HR & Health and Safety queries AdminLite – Quest’s unique technology enabling you to create employee specific documents including Contract of Employment

Employee Management System The must have Employee Management tool to manage employee sickness, holidays and employee records including personal information, performance, training and more.

Document Library Covering HR, Health & Safety and Legal with access to hundreds of documents, templates, forms, guides, policies and procedures.

AdminLite Automatically populate and build documents with employee data, placing them in your employee’s account area within your Employee Management System.

AskQ Online access to HR & Health and Safety advice from our expert consultants.

Save all your advice and access advice archives for your future reference.

Audits Easy access to HR & Health and Safety audits, health checks and feedback reports showing areas of risk or opportunity.

Document Library HR documents Health & Safety documents Legal documents

Employee Management System Manage employee sickness Manage employee holidays Manage employee records Manage employee performance Manage employee training

AdminLite Build custom library documents Automatically populate documents Save employee documents

QuestOffice Employee ready documents Document Library Employee Management System AdminLite Access to ASKQ Access to HR and Health & Safety Audits Access to Business Insurance

Access to Quest Office is available to Bronze, Silver and Gold Quest clients.

Quest also supply Health & Safety Services, for more information contact us

Contact us to find out how we can support you www.questcover.com 01455 852028