2025 NatPack Management Kit

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CONTACTING THE FRONT OFFICE Our staff is ready and willing to assist you with any matter you might have.

We look forward to hearing from you in any of the following ways:

By Mail: Vancouver Canadians Baseball Club 4601 Ontario Street Vancouver, BC, Canada V5V 3H4

By Phone:

By Fax:

By Email:

604-872-5232 604-872-1714 staff@canadiansbaseball.com

The Nat Bailey Box Office is located beside Gate A and follows the following business hours during our season after February 25th: Monday-Thursday 9:00am-5:00pm Friday 9:00am-4:00pm Saturday 10:00am-3:00pm (effective April 12 – September 6) Day of Game 9:30am – end of game

SOCIAL MEDIA @vancanadians #AtTheNat

LOGGING INTO YOUR ‘MY C’S TICKETS’ ACCOUNT YOUR MY C’S TICKETS ACCOUNT IS YOUR HOME FOR ALL THINGS CANADIANS TICKETS. THROUGH YOUR ACCOUNT, YOU CAN VIEW, PRINT, FORWARD, DONATE AND CONSIGN YOUR TICKETS. 1. Go to CanadiansBaseball.com. Click on “MY C’S TICKETS LOGIN” located in the main menu.

2. Enter your login credentials. If your ticket(s) or voucher(s) were forwarded to you, be sure to log in using the email address they were sent to. If you don’t have an account yet, you can create one.

If you’ve forgotten your password, simply click on “Forgot Password?” to create a new password.

REDEEMING VOUCHERS 1. Once logged in, navigate to the “Vouchers” section under the “My Canadians Tickets” tab in the menu.

2. Select the voucher package you would like to redeem. If applicable, rainout vouchers will also be listed here.

3. Click “Voucher Actions” located on the bottom of the page.

4. Click “Redeem” to begin the process.

REDEEMING VOUCHERS CONT. 5. Select the voucher(s) you would like to redeem by checking the corresponding box.

Alternatively, select all the unredeemed vouchers by selecting the corresponding box next to the package. When you are ready to redeem your vouchers, select “CONTINUE” at the bottom of the page.

6. Select the game you would like to redeem your vouchers for. Please note, the system only allows you to redeem one game at a time.

7. Pick the section where you would like to sit.

8. Select your seat(s). Please note that the system does not allow individual seats to be left stranded (unassigned).

REDEEMING VOUCHERS CONT. 9. After selecting your seat(s), select the bottom icon located at the bottom of the page.

10. Review your seat selection and game details. Once you are satisfied, click “CONTINUE.”

11. A final summary of your order will appear.

Please double-check your game and seat selection before placing your order. Confirm your game, seat location, and agreement to the terms and conditions before clicking “Place Order.”

12. After placing your order, you will be redirected to a confirmation page. Please note that this page is not your ticket. Your ticket will now be available in your ticket inventory.

ACCESSING YOUR TICKETS (MOBILE) DON'T STRESS ABOUT LOGGING INTO YOUR ACCOUNT TO SHOW YOUR TICKET AT THE GATE. ADD YOUR TICKETS TO YOUR APPLE/GOOGLE WALLET BEFORE HEADING TO THE NAT. 1. After logging into your account, click “VIEW TICKETS” to your upcoming game, or select “VIEW ALL TICKET INVENTORY” to browse your tickets for future games.

2. Once you choose the game date you’re attending, a list of available tickets for that date will appear. Click on the specific ticket to view the ticket barcode.

3. After selecting a ticket, the barcode will be displayed. Make sure to have this page open and ready to be scanned as you approach the ticket taker and gate.

Alternatively, save the ticket to your digital wallet (ex. Apple/Google Wallet) on your phone for quicker access at the gate. Click “NEXT TICKET” to view the rest of your tickets’ barcodes/add additional tickets to your digital wallet.

4. Saving your ticket(s) onto your Apple or Google Wallet allows quick access to your tickets on game days.

ACCESSING YOUR TICKETS (DESKTOP) PRINT YOUR TICKETS AT HOME AND BRING THEM TO THE STADIUM, AVOIDING THE BOX OFFICE 1. Once you have logged into your account, click “Print Tickets” on the left side of the page.

2. Select the game(s) for which you would like to print tickets. Please note that games are organized by month.

To switch months, use the dropdown menu at the top right of the “EVENTS AND SEATS PRINT TICKETS” box.

3. Click “Select All” to print all tickets for that game.

Alternatively, you can select specific seats by checking the corresponding box.

4. Confirm the game(s) and seat(s) you have selected for printing by clicking “PRINT TICKETS.”

5. Click “VIEW AND PRINT TICKETS”

6. A new window will open displaying your tickets, you will be able to print them.

FORWARDING YOUR TICKETS WHAT IS FORWARDING? FORWARDING TICKETS THROUGH YOUR MY C’S TICKET ACCOUNT IS THE BEST WAY TO DISTRIBUTE YOUR SEASON TICKETS. WHETHER YOU ARE GIFTING TICKETS TO A FRIEND OR FAMILY MEMBER, THANKING SOMEONE FOR A JOB WELL DONE, OR LOOKING TO TREAT A POTENTIAL BUSINESS CLIENT TO A GAME AT THE ‘NAT, FORWARDING TICKETS TO THE GAME IS A CONVENIENT WAY TO DIGITALLY DISTRIBUTE YOUR TICKETS. ALL YOU NEED TO FORWARD YOUR TICKETS IS THE FIRST AND LAST NAME OF THE TICKET RECIPIENT, AS WELL AS THEIR EMAIL ADDRESS. 1. After logging into your account, click “VIEW TICKETS” to check your tickets for the upcoming game or click on “VIEW ALL TICKET INVENTORY” to explore tickets for future games.

2. Choose the game for which you would like to transfer tickets.

3. After selecting the game, click on “FORWARD” at the bottom of the page.

4. Choose the tickets you want to forward, then click “CHOOSE FRIEND” at the bottom of the page.

FORWARDING YOUR TICKETS 5. Click “ADD FRIEND” to add a recipient.

Enter their name and email address where you want the tickets to be sent.

6. Choose the friend who will receive your tickets. After selecting a friend, click “FORWARD TICKETS” at the bottom of the page or “ADD MORE TICKETS” if you wish to forward additional tickets. Please review and confirm the recipient before forwarding your ticket(s).

7. After clicking “FORWARD TICKETS,” a confirmation message will appear, verifying that the ticket(s) have been successfully forwarded.

8. The forwarded tickets will now be listed as “FORWARDED TO RECIPIENT” in your ticket inventory.

RECALLING FORWARDED TICKETS WHAT IS RECALLING? SEASON TICKET HOLDERS THAT HAVE FORWARDED THEIR TICKETS ARE ABLE TO RECALL THEM IF NECESSARY. IF YOU HAVE FORWARDED TICKETS TO THE WRONG ACCOUNT, OR YOU HAVE FORWARDED TICKETS TO THE INCORRECT GAME YOU CAN RECALL THOSE SEATS AND RETURN THE TICKETS TO YOUR TICKET INVENTORY. 1. After logging into your account, click “VIEW TICKETS” to check your tickets for the upcoming game or click on “VIEW ALL TICKET INVENTORY” to explore tickets for future games.

2. After selecting the game, click on the ticket that was forwarded.

3. Select “RECALL”

4. Review and confirm the ticket(s) you’re recalling. If needed, you can also add any additional tickets you’d like to recall. Once you’re sure, confirm your selection, select “RECALL TICKETS.”

RECALLING FORWARDED TICKETS 5. After clicking “RECALL TICKETS,” a confirmation will appear, verifying that the tickets have been successfully recalled.

6. Your recalled tickets will now appear in your ticket inventory.

"SEND 'EM TO THE NAT" CALENDAR APRIL 15 - JUNE 1, 2025: HOMESTANDS 1-3 Date

Time

Opponent

Promotion

Tuesday, April 15

7:05

Eugene

Opening Night & Postgame Fireworks PLUS Magnet Schedule

Wednesday, April 16

7:05

Eugene

RBC We Care Wednesday Supporting Foundations for Social Change PLUS RBC Pop Socket

Thursday, April 17

7:05

Eugene

Friday, April 18

1:05

Eugene

Saturday, April 19

1:05

Eugene

Sunday, April 20

1:05

Eugene

Tuesday, April 29

7:05

Hillsboro

Wednesday, April 30

7:05

Hillsboro

RBC We Care Wednesday Supporting Vancouver Police Foundation PLUS RBC Notebook and Pen Giveaway

Thursday, May 1

7:05

Hillsboro

80s Night presented by Jack FM

Friday, May 2

1:05

Hillsboro

FortisBC 'Nooner at The Nat

Saturday, May 3

1:05

Hillsboro

Sunday, May 4

1:05

Hillsboro

White Spot Family Fun Sunday & Star Wars Day PLUS Light Sword Giveaway

Tuesday, May 13

7:05

Everett

Asahi Night with Asahi Jerseys

Wednesday, May 14

7:05

Everett

RBC We Care Wednesday Supporting Chinese Canadian Museum PLUS RBC Seat Cushion Giveaway

Thursday, May 15

7:05

Everett

Friday, May 16

1:05

Everett

FortisBC 'Nooner at The Nat

Saturday, May 17

1:05

Everett

Women in Sports Day w/ Hazel Mae (Rogers Sportsnet)

Sunday, May 18

1:05

Everett

White Spot Family Fun Sunday PLUS Dasan Brown Bobblehead Giveaway

Tuesday, May 27

7:05

Hillsboro

Postgame Fireworks & South Asian Heritage Game with South Asian Jersey

Wednesday, May 28

7:05

Hillsboro

RBC We Care Wednesday Supporting Employ to Empower PLUS RBC Crossbody Bag Giveaway

Thursday, May 29

7:05

Hillsboro

Mounties Night (30th anniversary of Van Minor League baseball)

Friday, May 30

1:05

Hillsboro

FortisBC 'Nooner at The Nat

Saturday, May 31

1:05

Hillsboro

Sunday, June 1

1:05

Hillsboro

FortisBC 'Nooner at The Nat

White Spot Family Fun Sunday PLUS Toque Giveaway

White Spot Family Fun Sunday & Bob’s Birthday PLUS Bob Brown Bear Stuffie Giveaway

# Voucher(s) Redeemed

"SEND 'EM TO THE NAT" CALENDAR JUNE 10 - JULY 27, 2025: HOMESTANDS 5-9 Date

Time

Opponent

Promotion

Tuesday, June 10

7:05

Spokane

Dog Day of Summer

Wednesday, June 11

7:05

Spokane

RBC We Care Wednesday Supporting Ocean Wise

Thursday, June 12

7:05

Spokane

Friday, June 13

1:05

Spokane

FortisBC 'Nooner at The Nat

Saturday, June 14

1:05

Spokane

Blue Jays Day/Wear Blue Day PLUS Davis Schneider Bobblehead Giveaway

Sunday, June 15

1:05

Spokane

White Spot Family Fun Sunday & Father’s Day Supporting BC Cancer PLUS Chef’s Apron Giveaway

Tuesday, June 24

7:05

Tri-City

Lumberjack Jersey Night

Wednesday, June 25

7:05

Tri-City

RBC We Care Wednesday Supporting Neil Squire Foundation

Thursday, June 26

7:05

Tri-City

Postgame Fireworks

Friday, June 27

1:05

Tri-City

FortisBC 'Nooner at The Nat

Saturday, June 28

1:05

Tri-City

Marvel Superhero Day PLUS Marvel Comic Book Giveaway

Sunday, June 29

1:05

Tri-City

White Spot Family Fun Sunday PLUS Steward Berroa Bobblehead Giveaway

Tuesday, July 1

1:05

Everett

Canada Day PLUS Canadians Bucket Hat Giveaway

Wednesday, July 2

7:05

Everett

RBC We Care Wednesday Supporting BC Parks Foundation

Thursday, July 3

7:05

Everett

Postgame Fireworks

Friday, July 18

1:05

Spokane

FortisBC 'Nooner at The Nat

Saturday, July 19

7:05

Spokane

Postgame Fireworks PLUS Oat Milkers Day & Phillips

Sunday, July 20

1:05

Spokane

White Spot Family Fun Sunday PLUS Wasabi Headband Giveaway

Tuesday, July 22

7:05

Eugene

Pride Night

Wednesday, July 23

7:05

Eugene

RBC We Care Wednesday Supporting Make-A-Wish Foundation & Christmas in July PLUS Stocking Giveaway

Thursday, July 24

7:05

Eugene

Friday, July 25

1:05

Eugene

FortisBC 'Nooner at The Nat

Saturday, July 26

7:05

Eugene

Lumberjack Jersey & Postgame Fireworks & Country Night PLUS Cowboy Hat Giveaway

Sunday, July 27

1:05

Eugene

White Spot Family Fun Sunday PLUS Mini Fan Giveaway

# Voucher(s) Redeemed

"SEND 'EM TO THE NAT" CALENDAR AUGUST 5 - SEPTEMBER 7, 2025: HOMESTANDS 10-12 Date

Time

Opponent

Promotion

Tuesday, August 5

7:05

Hillsboro

Wednesday, August 6

7:05

Hillsboro

Thursday, August 7

7:05

Hillsboro

Friday, August 8

1:05

Hillsboro

FortisBC 'Nooner at The Nat & Safety Day

Saturday, August 9

7:05

Hillsboro

Postgame Fireworks

Sunday, August 10

1:05

Hillsboro

White Spot Family Fun Sunday PLUS Crossbody Bag Giveaway

Tuesday, August 19

7:05

Tri-City

Wednesday, August 20

7:05

Tri-City

Thursday, August 21

7:05

Tri-City

Friday, August 22

1:05

Tri-City

FortisBC 'Nooner at The Nat

Saturday, August 23

7:05

Tri-City

Postgame Postgame Fireworks

Sunday, August 24

1:05

Tri-City

White Spot Family Fun Sunday PLUS Lunch Bag Giveaway

Tuesday, Sept 2

7:05

Everett

Dog Day of Summer

Wednesday, Sept 3

7:05

Everett

RBC We Care Wednesday Supporting Vancouver Food Runners

Thursday, Sept 4

7:05

Everett

Guest Appearance from James Paxton

Friday, Sept 5

1:05

Everett

FortisBC 'Nooner at The Nat

Saturday, Sept 6

7:05

Everett

Postgame Fireworks & University Spirit Night

Sunday, Sept 7

1:05

Everett

White Spot Family Fun Sunday PLUS Puzzle Giveaway

RBC We Care Wednesday Supporting Special Olympics

RBC We Care Wednesday Supporting Science World

# Voucher(s) Redeemed