2025 C's Season Ticket Holder Management Kit

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CONTACTING THE FRONT OFFICE

Our staff is ready and willing to assist you with any matter you might have. We look forward to hearing from you in any of the following ways:

By Mail: Vancouver Canadians Baseball Club By Phone: 604-872-5232

4601 Ontario Street By Fax: 604-872-1714

Vancouver, BC, Canada V5V 3H4 By Email: staff@canadiansbaseball.com

The Nat Bailey Box Office is located beside Gate A and follows the following business hours during our season after February 25th:

Monday-Thursday 9:00am-5:00pm

Friday 9:00am-4:00pm

Saturday 10:00am-3:00pm (effective April 12 – September 6)

Day of Game 9:30am – end of game

@vancanadians #AtTheNat

LOGGING INTO YOUR ‘MY C’S TICKETS’ ACCOUNT

YOUR MY C’S TICKETS ACCOUNT IS YOUR HOME FOR ALL THINGS CANADIANS TICKETS. THROUGH YOUR ACCOUNT, YOU CAN VIEW, PRINT, FORWARD, DONATE AND CONSIGN YOUR TICKETS.

1. Go to CanadiansBaseball.com. Click on “MY C’S TICKETS LOGIN” located in the main menu.

2. Enter your login credentials. If your ticket(s) or voucher(s) were forwarded to you, be sure to log in using the email address they were sent to. If you don’t have an account yet, you can create one. If you’ve forgotten your password, simply click on “Forgot Password?” to create a new password.

ACCESSING YOUR TICKETS (MOBILE)

DON'T STRESS ABOUT LOGGING INTO YOUR ACCOUNT TO SHOW YOUR TICKET AT THE GATE. ADD YOUR TICKETS TO YOUR APPLE/GOOGLE WALLET BEFORE HEADING TO THE NAT.

1. After logging into your account, click “VIEW TICKETS” to your upcoming game, or select “VIEW ALL TICKET INVENTORY” to browse your tickets for future games.

2. Once you choose the game date you’re attending, a list of available tickets for that date will appear. Click on the specific ticket to view the ticket barcode.

3. After selecting a ticket, the barcode will be displayed. Make sure to have this page open and ready to be scanned as you approach the ticket taker and gate. Alternatively, save the ticket to your digital wallet (ex. Apple/Google Wallet) on your phone for quicker access at the gate. Click “NEXT TICKET” to view the rest of your tickets’ barcodes/add additional tickets to your digital wallet.

4. Saving your ticket(s) onto your Apple or Google Wallet allows quick access to your tickets on game days.

ACCESSING YOUR TICKETS (DESKTOP)

PRINT YOUR TICKETS AT HOME AND BRING THEM TO THE STADIUM, AVOIDING THE BOX OFFICE

1. Once you have logged into your account, click “Print Tickets” on the left side of the page.

2. Select the game(s) for which you would like to print tickets. Please note that games are organized by month. To switch months, use the dropdown menu at the top right of the “EVENTS AND SEATS PRINT TICKETS” box.

4. Confirm the game(s) and seat(s) you have selected for printing by clicking “PRINT TICKETS.”

3. Click “Select All” to print all tickets for that game. Alternatively, you can select specific seats by checking the corresponding box.

5. Click “VIEW AND PRINT TICKETS”

6. A new window will open displaying your tickets, you will be able to print them.

FORWARDING YOUR TICKETS

WHAT IS FORWARDING? FORWARDING TICKETS THROUGH YOUR MY C’S TICKET ACCOUNT IS THE BEST WAY TO DISTRIBUTE YOUR SEASON TICKETS. WHETHER YOU ARE GIFTING TICKETS TO A FRIEND OR FAMILY MEMBER, THANKING SOMEONE FOR A JOB WELL DONE, OR LOOKING TO TREAT A POTENTIAL BUSINESS CLIENT TO A GAME AT THE ‘NAT, FORWARDING TICKETS TO THE GAME IS A CONVENIENT WAY TO DIGITALLY DISTRIBUTE YOUR TICKETS. ALL YOU NEED TO FORWARD YOUR TICKETS IS THE FIRST AND LAST NAME OF THE TICKET RECIPIENT, AS WELL AS THEIR EMAIL ADDRESS.

1. After logging into your account, click “VIEW TICKETS” to check your tickets for the upcoming game or click on “VIEW ALL TICKET INVENTORY” to explore tickets for future games.

2. Choose the game for which you would like to transfer tickets.

3. After selecting the game, click on “FORWARD” at the bottom of the page.

4. Choose the tickets you want to forward, then click “CHOOSE FRIEND” at the bottom of the page.

FORWARDING YOUR TICKETS

5. Click “ADD FRIEND” to add a recipient. Enter their name and email address where you want the tickets to be sent.

6. Choose the friend who will receive your tickets. After selecting a friend, click “FORWARD TICKETS” at the bottom of the page or “ADD MORE TICKETS” if you wish to forward additional tickets. Please review and confirm the recipient before forwarding your ticket(s).

7. After clicking “FORWARD TICKETS,” a confirmation message will appear, verifying that the ticket(s) have been successfully forwarded.

8. The forwarded tickets will now be listed as “FORWARDED TO RECIPIENT” in your ticket inventory.

RECALLING FORWARDED TICKETS

WHAT IS RECALLING? SEASON TICKET HOLDERS THAT HAVE FORWARDED THEIR TICKETS ARE ABLE TO RECALL THEM IF NECESSARY. IF YOU HAVE FORWARDED TICKETS TO THE WRONG ACCOUNT, OR YOU HAVE FORWARDED TICKETS TO THE INCORRECT GAME YOU CAN RECALL THOSE SEATS AND RETURN THE TICKETS TO YOUR TICKET INVENTORY.

1. After logging into your account, click “VIEW TICKETS” to check your tickets for the upcoming game or click on “VIEW ALL TICKET INVENTORY” to explore tickets for future games.

4. Review and confirm the ticket(s) you’re recalling. If needed, you can also add any additional tickets you’d like to recall. Once you’re sure, confirm your selection, select “RECALL TICKETS.”

2. After selecting the game, click on the ticket that was forwarded.
3. Select “RECALL”

RECALLING FORWARDED TICKETS

5. After clicking “RECALL TICKETS,” a confirmation will appear, verifying that the tickets have been successfully recalled.

6. Your recalled tickets will now appear in your ticket inventory.

CONSIGNING YOUR TICKETS

WHAT IS CONSIGNMENT? SEASON TICKET HOLDERS THAT ARE UNABLE TO ATTEND A VANCOUVER CANADIANS HOME GAME HAVE THE OPTION TO CONSIGN THEIR SEATS BACK TO THE BOX OFFICE THROUGH THEIR MY C’S TICKET ACCOUNT. CONSIGNING YOUR SEATS MEANS RELEASING YOUR SEATS BACK TO THE BOX OFFICE TO BE RESOLD AS SINGLE GAME TICKETS. IF YOUR CONSIGNED BACK SEATS ARE RESOLD THROUGH THE VANCOUVER CANADIANS BOX OFFICE, YOU WILL RECEIVE THE PER TICKET COST OF YOUR SEASON TICKETS ON YOUR ACCOUNT AS A TICKET CREDIT THAT CAN BE USED FOR FUTURE TICKET PURCHASES.

1. After logging into your account, click the three white lines in the top right-hand corner of the page. Then, select “My Canadians Tickets”, then “Consign-Back”.

2. Navigate to the game you want to consign-back. Note: by default, only the current month’s games will display.

3. Select the tickets you want to consignback and select “Continue”.

4. Confirm the tickets you’ve selected. If correct, select “Consign Tickets”.

RECALLING CONSIGNED TICKETS

SO LONG AS YOUR TICKETS HAVE NOT ALREADY RESOLD THROUGH THE BOX OFFICE, YOU ARE ABLE TO RECALL CONSIGNED TICKETS BACK TO YOUR ACCOUNT.

1. From within the Consign-Back menu, click the three white lines in the top right-hand corner of the page. Then, select “ConsignBack History”

2. Select the tickets you want to recall then click “Cancel Pending”.

3. Confirm the recall by clicking “Cancel Consignments”.

"SEND 'EM TO THE NAT" CALENDAR

APRIL 15 - JUNE 1, 2025: HOMESTANDS 1-3

Date Time Opponent Promotion

Tuesday, April 15 7:05 Eugene Opening Night & Postgame Fireworks PLUS Magnet Schedule

Wednesday, April 16 7:05 Eugene RBC We Care Wednesday Supporting Foundations for Social Change PLUS RBC Pop Socket

Thursday, April 17 7:05 Eugene

Friday, April 18 1:05 Eugene FortisBC 'Nooner at The Nat

Saturday, April 19 1:05 Eugene

Sunday, April 20 1:05 Eugene White Spot Family Fun Sunday PLUS Toque Giveaway

Tuesday, April 29 7:05 Hillsboro

Wednesday, April 30 7:05 Hillsboro RBC We Care Wednesday Supporting Vancouver Police Foundation PLUS RBC Notebook and Pen Giveaway

Thursday, May 1 7:05 Hillsboro 80s Night presented by Jack FM

Friday, May 2 1:05 Hillsboro FortisBC 'Nooner at The Nat

Saturday, May 3 1:05 Hillsboro

Sunday, May 4 1:05 Hillsboro White Spot Family Fun Sunday & Star Wars Day PLUS Light Sword Giveaway

Tuesday, May 13 7:05 Everett Asahi Night with Asahi Jerseys

Wednesday, May 14 7:05 Everett RBC We Care Wednesday Supporting Chinese Canadian Museum PLUS RBC Seat Cushion Giveaway

Thursday, May 15 7:05 Everett

Friday, May 16 1:05 Everett FortisBC 'Nooner at The Nat

Saturday, May 17 1:05 Everett Women in Sports Day w/ Hazel Mae (Rogers Sportsnet)

Sunday, May 18 1:05 Everett White Spot Family Fun Sunday PLUS Dasan Brown Bobblehead Giveaway

Tuesday, May 27 7:05 Hillsboro Postgame Fireworks & South Asian Heritage Game with South Asian Jersey

Wednesday, May 28 7:05 Hillsboro RBC We Care Wednesday Supporting Employ to Empower PLUS RBC Crossbody Bag Giveaway

Thursday, May 29 7:05 Hillsboro Mounties Night (30th anniversary of Van Minor League baseball)

Friday, May 30 1:05 Hillsboro FortisBC 'Nooner at The Nat

Saturday, May 31 1:05 Hillsboro

Sunday, June 1 1:05 Hillsboro White Spot Family Fun Sunday & Bob’s Birthday PLUS Bob Brown Bear Stuffie Giveaway

"SEND 'EM TO THE NAT" CALENDAR

JUNE 10 - JULY 27, 2025: HOMESTANDS 5-9

Date Time Opponent Promotion

Tuesday, June 10 7:05 Spokane Dog Day of Summer

Wednesday, June 11 7:05 Spokane RBC We Care Wednesday Supporting Ocean Wise

Thursday, June 12 7:05 Spokane

Friday, June 13 1:05 Spokane FortisBC 'Nooner at The Nat

Saturday, June 14 1:05 Spokane Blue Jays Day/Wear Blue Day PLUS Davis Schneider Bobblehead Giveaway

Sunday, June 15 1:05 Spokane White Spot Family Fun Sunday & Father’s Day Supporting BC Cancer PLUS Chef’s Apron Giveaway

Tuesday, June 24 7:05 Tri-City Lumberjack Jersey Night

Wednesday, June 25 7:05 Tri-City RBC We Care Wednesday Supporting Neil Squire Foundation

Thursday, June 26 7:05 Tri-City Postgame Fireworks

Friday, June 27 1:05 Tri-City FortisBC 'Nooner at The Nat

Saturday, June 28 1:05 Tri-City Marvel Superhero Day PLUS Marvel Comic Book Giveaway

Sunday, June 29 1:05 Tri-City White Spot Family Fun Sunday PLUS Steward Berroa Bobblehead Giveaway

Tuesday, July 1 1:05 Everett Canada Day PLUS Canadians Bucket Hat Giveaway

Wednesday, July 2 7:05 Everett RBC We Care Wednesday Supporting BC Parks Foundation

Thursday, July 3 7:05 Everett Postgame Fireworks

Friday, July 18 1:05 Spokane FortisBC 'Nooner at The Nat

Saturday, July 19 7:05 Spokane Postgame Fireworks PLUS Oat Milkers Day & Phillips

Sunday, July 20 1:05 Spokane White Spot Family Fun Sunday PLUS Wasabi Headband Giveaway

Tuesday, July 22 7:05 Eugene Pride Night

Wednesday, July 23 7:05 Eugene RBC We Care Wednesday Supporting Make-A-Wish Foundation & Christmas in July PLUS Stocking Giveaway

Thursday, July 24 7:05 Eugene

Friday, July 25 1:05 Eugene FortisBC 'Nooner at The Nat

Saturday, July 26 7:05 Eugene Lumberjack Jersey & Postgame Fireworks & Country Night PLUS Cowboy Hat Giveaway

Sunday, July 27 1:05 Eugene White Spot Family Fun Sunday PLUS Mini Fan Giveaway

"SEND 'EM TO THE NAT" CALENDAR

AUGUST 5 - SEPTEMBER 7, 2025: HOMESTANDS 10-12

Date Time Opponent Promotion

Tuesday, August 5 7:05 Hillsboro

Wednesday, August 6 7:05 Hillsboro RBC We Care Wednesday Supporting Special Olympics

Thursday, August 7 7:05 Hillsboro

Friday, August 8 1:05 Hillsboro FortisBC 'Nooner at The Nat & Safety Day

Saturday, August 9 7:05 Hillsboro Postgame Fireworks

Sunday, August 10 1:05 Hillsboro White Spot Family Fun Sunday PLUS Crossbody Bag Giveaway

Tuesday, August 19 7:05 Tri-City

Wednesday, August 20 7:05 Tri-City RBC We Care Wednesday Supporting Science World

Thursday, August 21 7:05 Tri-City

Friday, August 22 1:05 Tri-City FortisBC 'Nooner at The Nat

Saturday, August 23 7:05 Tri-City Postgame Postgame Fireworks

Sunday, August 24 1:05 Tri-City White Spot Family Fun Sunday PLUS Lunch Bag Giveaway

Tuesday, Sept 2 7:05 Everett Dog Day of Summer

Wednesday, Sept 3 7:05 Everett RBC We Care Wednesday Supporting Vancouver Food Runners

Thursday, Sept 4 7:05 Everett Guest Appearance from James Paxton

Friday, Sept 5 1:05 Everett FortisBC 'Nooner at The Nat

Saturday, Sept 6 7:05 Everett Postgame Fireworks & University Spirit Night

Sunday, Sept 7 1:05 Everett White Spot Family Fun Sunday PLUS Puzzle Giveaway

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