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ENROLLMENT SERVICES

Office Of Admissions

Implement Slate Crm

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The Office of Admission in partnership with Campus IT partners implemented Technolutions Slate, a constituent relations management system through which we can communicate with prospective students and applicants via email and text, review application materials, create and manage student information portals, assess students’ online interactions with the University and manage event registrations. 2021-2022 represented the first admission cycle using Slate to review applications, render and release admission decisions and manage all admission communications.

INCREASE FTIC ENROLLMENT YIELD 1.8% FROM 2021

The uncertainty of the pandemic was clearly evident for applicants through the 2021-2022 admissions cycle. The focus of the admission team was to create a sense of belonging, remove barriers for students, and to create personalized communications for students in addition to creating a seamless handoff at the point of enrollment confirmation. These efforts have resulted in an increased yield of admitted to enrolled students from 33.9% in 2021 to 35.7% in 2022, increase of 1.8%.

OFFICE OF STUDENT FINANCIAL AID & SCHOLARSHIPS

Establish An Emergency Aid Community Of Practice

1.8% INCREASE in

Enrolled Students Admitted Students

To better serve students in crisis and proactively identify financially vulnerable and at-risk students, the Emergency Aid Community of Practice has been established in collaboration with OSAS, guidelines developed, and an operational framework determined to analyze and monitor the decision-making process for emergency aid requests. To serve more students with limited institutional dollars, the Community of Practice will gather and examine past data on all emergency aid recipients as it relates to persistence, retention, and completion to further refine and improve the program.

DIVISION OF STUDENT AFFAIRS

VETERANS & MILITARY RESOURCE CENTER

INCREASE OUTREACH TO MILITARY-CONNECTED STUDENTS AND COMUNITY MEMBERS

The Veteran & Military Resource Center (VMRC) partnered with New Student & Family Programs to develop a module as part of the online orientation, specific to the VMRC, to increase awareness of programming and benefits.

Migrate Records Into Electronic Document Management System

To adhere to more streamlined digital retention policies, the VMRC moved all physical and digital records into a centralized university electronic document system. The migration required the manual upload of over 2,000 records which will be securely stored in accordance with retention policies.

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