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master’s degree

Business Administration

Welcome to the School of Management and Governance!

Are you attracted by a combined portfolio of Master of Science programmes in which topics such as management and governance, administration, innovation, technology and entrepreneurship play a key role? The School of Management and Governance at the University of Twente teaches themes that apply to various sectors at the very heart of our society, from healthcare and higher education, to banking, business services and industry. The driving force behind our Master of Science programmes is a combined philosophy of high tech and human touch.

Prof. Ramses A. Wessel, dean of the School of Management and Governance The Master of Science programmes in Business Administration, Public Administration, European Studies, Health Sciences, Business Infor­mation Technology, and Industrial Engineering and Management offer you great freedom in customizing the curriculum to meet your indivi­dual preferences.

The School of Management and Governance also conducts a considerable amount of research in the areas covered by our courses. Moreover, you will learn to apply scientific principles in a prac­tical and multidisciplinary way, and you will get hands-on experience by partici­pating in the research projects being conducted by our academic staff. And what’s better than doing this in an open atmosphere built on close collabo­ration between staff and students?

Our Master of Science programmes have a truly international flavour thanks to our partnerships with many universities abroad. All of our courses are taught exclusively in English. The School of Management and Governance has around 50 Erasmus (EU) partner universities for student exchanges, as well as double degree programmes in Euro­pean Studies and Innovation and Entre­preneurship. All this gives you plenty of opportunities for creating a Master’s programme that suits your own interests and skills require­ments.

The School of Management and Governance prepares you for international professional practice and a promising career. We look forward to helping you realize your full potential and build your future!

Business Administration

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programme The MSc in Business Administration programme teaches you how to apply scientific methods and insights to help generate solutions to complex business problems.

All companies sometimes face complex business challenges. They may involve short-term or long-term strategies, the implementation of a sound business concept, HRM policy, the improvement of financial services or the introduction of sustainable innovation or change.

The Master of Science (MSc) degree programme in Business Administration teaches you how to help organizations improve their operations and to solve these kinds of problems. You will work on these solutions in a challenging, high-tech environment by combining state-of-the-art theory with practical application.

This programme offers specializations, each with its own individual range of career prospects. As a student, this gives you unrivalled flexibility and a wide choice of courses. We develop the programme according to the needs of the students and modern businesses.

Business Administration teaches you how to help organizations improve their operations

Specializations standards, financial statements, the pricing of financial derivatives, hedging strategies and enterprise risk management.

Human resource management

Financial management This specialization focuses on corporate financial decisions. You will become thoroughly conversant with the modern theory of finance by applying it to real-life national and international issues and challenges.

Important topics studied in this specialization include valuation, investment analysis, corporate financing policies, financial risk management tools, financial reporting and measurement & performance analysis.

You will also learn how to analyse the impact of financial management decisions on value/corporate performance.

The autumn semester focuses on the principles of modern portfolio theory, alternative methods of raising capital, the significance of capital structure and venture valuation principles, among other topics. Subjects in the spring semester include accounting principles and

The HRM specialization offers you a coherent combination of general and specialized courses. In the first semester, the accent lies on the contribution of HRM to innovation, and in the second semester on innovation or HRM itself.

You will learn to understand, search for and stimulate innovation and entrepreneurship in both large companies and SMEs using HRM principles and techniques. You will become aware of the intricacies of employee competencies for innovation and entrepreneurship and you will be able to analyse and design HR flows for innovation and entrepreneurship.

In the spring, the focus will be on understanding, researching and managing IT-enabled HRM transformation processes. You will also become conversant with sociotechnical systems design (STS).

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Information management

International management

The information management specialization is the ideal choice for students who are interested in the nuts and bolts of this fascinating field. In the autumn semester, you will develop an integrated Information Plan for a company and learn how to design information services.

Topics to be studied in this area include identifying different types of business information, use and development of valuable business information, processes and systems of organizations; and identifying the organizational requirements of these processes and systems. You will learn how to reduce problems using management methods. But also you will learn how to analyse and design information systems that cater specifically to the needs of the financial industry.

The primary objective of the International Management specialization is to give you the knowledge, skills and attitude you need to work in an international firm, and to develop a global mindset. Your conceptual and analytical skills will be honed while you build managerial and scientific competences.

You will need a proactive attitude and to be willing to participate actively You will study a broad range of topics with an emphasis on the phenomenon of the global corporation, emerging economies, business and commercial diplomacy, and international entrepreneurship. You will need a proactive attitude and to be willing to participate actively in classroom discussions, assignments and presentations.

You should be able to define what the field of International Management entails and know more about the core topics within the knowledge domain of this field.

Service and change management

Innovation and entrepreneurship This specialization will give you a profound insight into the processes of innovation and entrepreneurship. It focuses on the management and organization of product, service and process innovations in established firms, start-ups, and networks of organizations.

You will study innovation and entrepreneurship in technological and industrial contexts, looking closely at processes such as opportunity recognition, ideation, business development, corporate venturing, and collaboration with customers, suppliers, universities, and others. Relevant topics include continuous innovation, radical innovation, ambidexterity, open innovation, knowledge management, and business model innovation. This specialization features a pronounced international orientation and an emphasis on engaged scholarship, which combines thorough academic research with practical relevance. You will also have the opportunity to enrol in a double degree programme in collaboration with the TU Berlin.

This specialization gives you a thorough understanding of service provision in various organizations and of the change processes involved in service and other types of work contexts. In service settings, increasing customization requires high organizational agility.

In other work settings, too, there is an growing managerial need for insights into effective change processes and continuous organizational improvement.

Business Administration

Change management is even becoming a burgeoning managerial subsector in its own right.

You will focus on the many differences between service work settings and other work settings (especially manufacturing) and the different issues and (change) opportunities for various types of employees (and associated stakeholders) in dealing with customers effectively. You will also become familiar with the typical characteristics of knowledge-intensive work, the various organizational ‘shells’ surrounding it, and the business and behavioural issues and unique (change) opportunities for professionals, professional associations and professional service firms alike.

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DOUBLE DEGREE PROGRAMME IN INNOVATION AND ENTREPRENEURSHIP The Master’s in Innovation Management and Entrepreneurship is a double degree programme offered by the University of Twente and the Technische Universität Berlin. The programme takes two years to complete and graduates earn two Master’s degrees: • MSc in Business Administration from the University of Twente • MSc in Innovation Management and Entrepreneurship from the TU Berlin

Admission requirements Dutch HBO students

International students

Graduates with a Bachelor’s degree in a relevant field of study of a Dutch HBO may be considered for admission.

In most cases students will first need to complete a bridging course.

International students with a Bachelor’s degree in Business Administration or a closely related field of study and a CGPA of 70-80% of the maximum score are invited to apply for admission. In addition international students need to pass an English language test.

University of Twente students Students holding a BSc degree in Business Administration from the University of Twente qualify for direct admission, conditions may apply.

More detailed admission requirements are available at www.utwente.nl/master/ba

Dutch university students Students with other relevant Bachelor’s degrees from the University of Twente or another Dutch university will be considered for admission.

Career OPPORTUNITIES Financial Management

HRM

As an FM specialization graduate, you will be qualified to work in different financial jobs at an academic level.

You will possess knowledge and insights concerning accounting and finance, which will enable you to take up a position in financial control or treasury. You can fulfil various functions in start-ups, small and medium enterprises, or multinationals, as well as non-profit organizations. You could also work as a financial consultant supporting the management of organizations.

Specifically, students are able to enter to the labour market in such jobs as: - Controller - Financial analyst - Account manager

The HRM specialization offers attractive career prospects. HRM professionals have extensive and varied employment opportunities at both the national and international level. These opportunities are not limited to the work you might traditionally associate with a personnel department. Rather, this specialization opens to the door to a broad spectrum of possibilities, such as a career with business consultancies, governmental organizations, temporary employment agencies, or reintegration services for the unemployed and disabled.

Specifically, graduates are able to enter to the labour market in such jobs as: - HR professional or manager - Internal or external HR advisor - HR analyst

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Information Management

International Management

As a graduate of the INF specialization, you can get your career off to a promising start as a management and IT consultant. Further on in your career, you may move to information or IT-based organizational change processes. Many of our graduates go on to become project managers for information, knowledge or IT projects, or progress to positions as information and knowledge managers.

Specifically, graduates are able to enter to the labour market in such jobs as: - Information analyst - Social media experts - Consultancy professionals

The combination of managerial and scientific capabilities with a thorough understanding of international business (both conceptual and practical) gives you the ideal preparation for a career in an international context. You might also consider a career in research by opting to continue your education in a PhD programme.

Specifically, graduates are able to enter to the labour market in such jobs as: - Export manager - Advisor for organizations which help companies planning to expand abroad - Starting their own international company

Service and Change Management

Innovation and Entrepreneurship As an INN&ENT specialization graduate, you can get straight to work managing and developing innovation processes. You could work for an R&D department, a new business development unit, or become a project manager in any state-of-the-art innovation environment.

As a business or innovation consultant, you will work at the crossroads of innovation and strategy, technology and organization. You will help to foster and maintain the creative organizational climate required to compete on the basis of innovative strength.

Specifically, graduates are able to enter to the labour market in such jobs as: - Junior managers in the field of innovation, business development or R&D- Internal or external innovation consultants - Entrepreneurs

Two-thirds of the current Western economy is service or knowledge-based and many services that used to be part-and-parcel of industrial firms are being outsourced and continuously improved. In this context, you can look forward to many and diverse career opportunities as a graduate in Service & Change Management. Think of the Service and Change Management programme as the increasingly important ‘soft side’ of Business Administration, free from the constraints of one particular career area.

Specifically, graduates are able to enter to the labour market in such jobs as: - Manager in service operations improvement and/or change management - Front-office or back-office manager of a service or sales operation - Financial services advisor in service and customer management, change and strategy management at a bank, insurance company, or investment and tax consulting firm

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Student’s Touch ‘During the programme we learn about the dynamics of strategy, this compares to equestrian sports, you are constantly making plans’ NAME Gerben Morsink

Although this leaflet was compiled with the utmost care, no rights can be derived from its contents.

COUNTRY OF ORIGIN Netherlands

When I started with the Master´s programme in Innovation and Entrepreneurship, a specialization of the Business Administration Master´s programme, I had already finished a Master´s programme in Applied Physics. I chose Business Administration because I was interested in an internship for my final thesis.

I wanted to do an internship at a company, to see how business trials work. Currently I am doing my internship at the Pentair Enschede, where I am working with the director of global sales.

It requires considerable planning to combine my sports with a Master’s programme. I am an equestrian performing on the highest level in the sport. Aside from the support of the people around me, there is an arrangement for elite athletes within the UT, which I have used several times.

The knowledge I have acquired during my Master´s programme in Business Administration, I use in my work as an elite athlete. During the programme we learn about the dynamics of strategy, this compares to equestrian sports, you are constantly making plans. It is useful to

CONTACT For general information about the Master’s programme or the University of Twente, as well as for questions about the application form of your enrolment status, please contact:

University of Twente Study Information Desk Phone: +31 (0)53 489 5489 master@utwente.nl www.utwente.nl/master

learn when you should apply specific techniques to make plans. Vice versa, my sport protects me from the idea that theoretical knowledge is the only answer. You can know how something works in theory, but if you do something else in practice you will not reach the expected result. This entrepreneurial attitude is found throughout the whole university.

In the future I would like to combine my sports with work. However, this will limit my career options in business, so I do not yet know what I want to become exactly.