UTHSAC Annual Report 2018-2019

Umoona Tjutagku Health Service Aboriginal Corporation

Annual Report 2018/2019 Umoona Tjutagku Health Service Aboriginal Corporation ICN 7460

Our Vision Innovative, responsive and culturally appropriate health services are accessible to Aboriginal people living in the Coober Pedy and surrounding region.

Our Values Integrity Commitment Ethics Our Mission To provide a holistic health care service that achieves positive health outcomes through primary health care intervention as well as safer communities through prevention and education.

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Annual Report 2018/2019

CONTENTS Chairperson’s Report...................................................................................................... 4 Organisation Chart.......................................................................................................... 6 Chief Executive Officer Report................................................................................. 8 Administration Department Report..................................................................... 10 Practice Managers Report..........................................................................................12 Clinic Report......................................................................................................................14 Drug and Alcohol Centre Report...........................................................................22 Counsellor Report..........................................................................................................26 Alcohol and Other Drug Therapists.....................................................................28 Mental Health & After Hours Mental Health Services Report.............................................................................................. 30 Social and Emotional Wellbeing/ Bring Them Home Program Report....................................................................34 Activities Coordinator Report..................................................................................36 Healthy for Life Report...............................................................................................42 UTHSAC Staff Academic Qualifications.......................................................... 46 Umoona Tjutagku Health Service Aboriginal Corporation

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Chairperson’s Report I am pleased to present you the Directors Report and Audited Financial Statements of Umoona Tjutagku Health Service Aboriginal Corporation (UTHS) for the 2018’/2019’ Financial Year.

The organisation has continued to receive funding for all program areas as the previous year and the Board has been working closely with the CEO to give strategic direction to the organisation in terms of service delivery and the expansion of existing programs. There were two Open Days held in 2019’ to showcase the services offered to the community by Umoona Health, which was a successful event, based on the positive feedback received from community members.

Community Members who attended the open day were presented with the organisations Strategic Plan (2019’-2022’).

The Board has been meeting regularly to discuss corporation matters and frequently obtain independent verification of the corporations’ accounts from the external Accountants and Auditors.

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Annual Report 2018/2019

Board of Directors

We wish to thank the CEO, Business Services Manager and Accountants who are doing a great job with managing the Financials or the corporation in an appropriate manner.

The Board has been provided with two Governance Training workshops since the last AGM and are diligent in dealing with all matters pertaining to the corporation. The CEO is in the process of completing a Diploma of Business (Governance) to further strengthen the Governance of the organisation.

Katrina Williams

Raelene Dodd

Patrick Larkins

Chairperson

Deputy Chairperson

Director

Roy Lynch

Priscilla Larkins

Saumya Biskudanaruppage

Director

CEO

Secretary

I also wish to inform you that the Board of Directors of UTHS have not received any monitory or nonmonitory benefits in the capacity of being Board Members.

Finally, I take this opportunity to thank the Board, CEO and all staff at UTHS for the commendable work they continue to do in order to improve the health and wellbeing of the Aboriginal People in Coober Pedy and surrounding Regions.

Katrina Williams Chairperson

Umoona Tjutagku Health Service Aboriginal Corporation

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Organisation Chart Umoona Tjatagku Health Organisation ChartService Aboriginal Corporation ICN 7460

Umoona Tjatagku Health Service Aboriginal Corporation ICN 7460

UTHSAC Board Board UTHSAC CEO Executive Assistant

Practice Manager

Hygiene Worker Female

Medical Receptionist

Hygiene Worker Male

Assist medical Receptionist

Clinic Manager

Registered Nurse

H4L Coordinator

Registered Nurse

Counsellor

Aboriginal Health Worker

Aboriginal Health Worker

Night Worker

Substance Missed Dunjiba Substance Misuse Worker use worker

Mental Health Nurse

D&A Therapist

Child and Maternal Health Support Worker

D&A Therapist

Suicide Prevention Worker (Social)

Trainee Aboriginal Health Worker (Male)

Worker A.A.H H Aboriginal Worker (Casual)

DAS Program Coordinator

TIS Program Officer

SEWB /BTH Coordinator

A. H Mental Health Worker

Registered Nurse

Transport Officer

Registered Nurse

Registered Nurse

Aboriginal Health worker

Trainee Aboriginal Health Worker (female)

Aboriginal Health Worker (Female) Aboriginal Health Worker / Transport Ofiicer

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Annual Report 2018/2019

Business Services Manager

DAS Manager

Aboriginal Health Worker (Male) SNR Aboriginal Health Worker (Female)

Senior Accountant

Accountant

Admin Support Officer Admin Support Officer

Health Promotions Officer \Receptionist Admin Support Officer (DAS)

Facilities Officer/ Program Coordinator

IT & Communicare Support

Cleaner

Facilities Officer

Umoona Tjutagku Health Service Aboriginal Corporation

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Chief Executive Officer Report Welcome to the 2018/2019 Annual General meeting. I am pleased to report to you that we continue to review and improve on health service delivery each year. During this financial year we have had some changes in positions and programs to streamline our services and adopt the best possible practise for the health and wellbeing of the community.

Umoona Tjutagku Health service exists to provide leadership and direction and to work collaboratively to enable the health system to deliver quality services that are safe and responsive for our community.

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Annual Report 2018/2019

policies, legislation and regulations. Supporting and monitoring the quality of health service delivery. Delivering specialised health services, health information and communication technology and make availability state-wide health support services.

I am also delighted to inform all our stakeholders that the organisation was successful in achieving QIC 7 Accreditation in May 2019’ for a period of three years. This has assisted the organisation to better align its internal processes to provide a high quality service to its client base in Coober Pedy. The process has been a lengthy and tedious one and I am proud of the effort of all staff in gaining this title.

We are responsible for the Primary Education and delivery of service to the Aboriginal people of Coober Pedy and surrounding areas. While our main focus is on servicing Indigenous clients, some of our programs are utilised for non-indigenous clients such as Drug and alcohol and Mental health services which is a reflection of the changing landscape in regards to the delivery of health services as a whole.

Umoona Tjutagku Health Service continues to work closely with all local and external stakeholders to ensure community engagement, better outcomes in services and culturally appropriate services in and around Coober Pedy.

I would like to take this opportunity to thank all staff for their hard work and diligence in delivering the best possible care to the people of Coober Pedy and surrounding area.

The Board and I continue to Providing strategic leadership and direction for health through the development of

Priscilla Larkins Chief Executive Officer

We look forward to another successful year.

Umoona Tjutagku Health Service Aboriginal Corporation

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Administration Department Report It is with delight that I present the Admin Report of Umoona Tjutagku Health Service for the 2019’ AGM.

Human Resources The most valuable assets of Umoona Health are its employees, and the organisation has been investing on upskilling it’s staff by providing academic as well as on the job training throughout the year. We have continued to assist staff with the Aboriginal Health Worker Training through AHCSA to enhance the skills, knowledge and capabilities of our Health Workers. Umoona Health staff are also being supported through an Employee Assistance Program where employees could confidentially talk to

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Annual Report 2018/2019

an external Counsellor/Psychologist with regard to any such assistance they require, at no cost to staff. We feel that these initiatives will assist staff to develop their skills and provide a better service to the community. I am also pleased to inform you that the organisation successfully finalised it’s new Employee Agreement (EA) – 2018’ in May 2019, for all staff excluding Registered Nurses. Discussion are continuing with the Nurses Union on their new EA.

Finance I am pleased to advise you that the organisation has been able to manage its costs within the budget and ensure that the operational Budget ended with a break-even position. This was a difficult task last year due to a reduction in funding for certain programs and also operational constraints which resulted in less Medicare income than previous years. New measures have been put in place to try and overcome these headwinds by the organisation focusing on attracting new funding and more Medicare claiming planned

Administration Staff

for the current Financial Year. To ensure transparency with the Financials of the organisation, external Accountants, Auditors and Business Services Manager provide Quarterly updates on the organisations financial position to the Board.

Accreditation I am also delighted to inform all our stakeholders that the organisation was successful in achieving QIC Accreditation in May 2019’ for a period of three years. This has assisted the organisation to better align it’s internal processes to provide a high quality service to it’s client base in Coober Pedy.

Board & Governance I am also pleased to inform you that we have been able to conduct Corporate Governance training to the Board, CEO, Secretary and Business Services Manager, twice during the past Financial Year. This is evidence of Board and CEO commitment to maintain Corporate Governance at Board and organisational level. The organisation is continuing

Dilshan Perera

Priscilla Larkins

Business Services Manager

CEO

to work towards upskilling Board Members to achieve Board related qualifications over the next two years and would expect any new Board Members to go this process as well, to ensure the Board upholds high Governance standards in guiding the organistion’s strategic direction.

We are also pleased to inform you that Lee Green – Strategic Accountants continue provide the organisation Accounting/Finance/Payroll support to Umoona Health and HLB Mann Judd

are continuing as the Auditors until the end of the 2018’/2019’ Financial Year. To uphold an environment of transparency, the organisation now conducts two Financial Audits per year.

This should give extra confidence to all stakeholders of the organisation in terms of it’s financial and risk management.

I wish to thank the Board, CEO, Management and staff of the organisation for assistance provided to bring this organisation to where it is today, and hope that we could take this organisation to greater heights in the coming years.

Saumya Biskudanaruppage

Chathuranga Dias

Senior Accountant

Accountant

Yasiru Fernando IT & Communicare Support Officer

Yours Sincerely, Dilshan Perera Business Services Manager

Carryl Gabriel

Mercidita Laya

James Tumapang

Admin Support Officer

Cleaner

Facilities officer

Umoona Tjutagku Health Service Aboriginal Corporation

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Practice Manager’s Report Umoona Tjutagku Health Service Aboriginal Cooperation (UTHSAC) delivers Primary Health Care Services to all the Aboriginal and Torres Strait Islander community in Coober Pedy and its surround regions. The main focus of UTHSAC is to provide a holistic care to the aboriginal community in the region. Moreover, Umoona Tjutagku Health Service focuses on proactive health initiative, which emphases on promoting good health outcomes, reducing the impact of chronic disease, and improving care for people in the community.

UTHSAC have visiting Locum general practitioners, Allied Health professionals, Specialists, Registered Nurses, Aboriginal Health Workers, and visiting Dental team from SA dental.

These services are coordinated by the Practice Manager, Clinical coordinator, Medical Receptionist, Assistant Medical Receptionist and Transport Officer who make it possible to deliver the high quality of care in a professional manner.

Last year, the UTHS Clinic achieved excellent results in early detection and management of Chronic Diseases, Women’s Health, Men’s Health, Health Screenings, Child Immunisation, Early Childhood Development and Prevention.

Whist there are certain barriers faced by the organisation in achieving these objectives, we have still managed to provide a high level of health care to all of our clients over the past year.

We take client confidentiality as a serious manner at Umoona Tjutagku Health Service. We use Communicare as our Client Management System and each staff member has different levels of access according to their position. We also actively use My Health Records, where GPs and nurses upload relevant information on to My Health Records.

In the past year we have had several new Aboriginal Health Workers, a Medical Receptionist and an assistance medical receptionist who have joined our team and have excelled at their positions.

I take this opportunity to thank the Board, Management and staff of the organisation for the continuous support provided to us to deliver high quality healthcare services in Coober Pedy. We also take this opportunity to Thank Stacy and his team from HMED Consulting in supporting us through QIC 7 and AGPAL Accreditation.

Melani Jayasinghe Practice Manager Laura Larkins Assistant Practice Manager

We ensure that our services are tailored to the needs of the people in the community to guarantee the effectiveness of the service delivery.

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Annual Report 2018/2019

Umoona Tjutagku Health Service Aboriginal Corporation

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Clinic Report Umoona Tjutagku Health Service renders Primary Health care services to Aboriginal and Torres Strait Islander people currently and transiently living within the vicinity of Coober Pedy in South Australia. The health service provides a number of high quality services such as: Medical, Cardiovascular, Pulmonology, Dental, Endocrinology, Audiology and Podiatry.

Earlier this year, UTHSAC also offered Psychology, Diabetes Educator, Hepatology and Renal consultations.

The clinic has fully qualified staff such as Registered Nurses, Aboriginal Health Workers, Medical Receptionists, Health Promotion Officer and Transport Officer to perform designated tasks in order to meet the clinic’s daily, monthly and annual targets for programs such as: Cervical screening, Chronic Disease Management Plans, Health Checks, STI screening and Immunisation.

All the staff are provided with necessary training and continuous education to ensure proper coordination of high quality health care services are provided for the clients in accordance to the organisations policies and procedures.

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Annual Report 2018/2019

Chronic Disease Management Chronic Disease Management program provides multidisciplinary and teambased health care services to clients who have chronic or terminal health conditions for 6 months or longer such as Diabetes, Hypertension, Disability, Chronic Obstructive Pulmonary Diseases, Cerebrovascular Accident or stroke and Cancer. The clients are managed under the Chronic Disease Management Plans (Item 721) and

Team Care Arrangements (Item 723) and referred to allied health services if deemed eligible by the GP. The program makes sure optimum level of care is given to the clients with chronic and complex conditions and to help with the ongoing and continuity of treatment.

UTHSAC have conducted several programs in the past year focusing on Chronic Disease Management which have helped the clients to better understand their health and also lead to better health outcomes.

Episodes of Care 17175

15967

15764

16123

16302

15280

2013/2014

2014/2015

2015/2016

2016/2017

2017/2018

2018/2019

During these programs, Chronic Disease Management plans, Health checks and all other necessary tests are performed for each client depended on the diagnosis. Clients are also encouraged to undertake annual bloods extractions for glucose, cholesterol, liver function and kidney function tests including urine tests for Sexually Transmitted Diseases and Albumin and Creatinine ratio as well. Over the last 12 months we continue to encourage all clients to take control over their management and seek ongoing support where necessary.

Umoona Tjutagku Health Service Aboriginal Corporation

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complex clients access necessary high level and culturally sensitive health services to improve quality of life.

Immunisation Program

Integrated Team Care (ITC) Program was established to help Aboriginal and Torres Strait Islander people with complex and chronic diseases to enable them to effectively manage their health conditions through personal assistance from health care coordinators. The program aims to support the chronic disease and

In the last Financial year we had 80 clients under our ITC program where the Care Coordinator and the Outreach worker worked in collaboration with the service providers to provide an excess service to those clients in order for them to access better health care in relation to their chronic conditions.

Umoona Tjutagku Health Service conducts immunisation programs at the Clinic, in the community and at the Coober Pedy Area School. It aims to provide vaccinations to the clients according to the South Australian Immunisation Schedule. Clients along with their guardians are educated on the relevance of being up to date with their vaccines with an specific focus on children with young age and older adults with Chronic Illnesses or at risk. All these programs are promoted well before they are conducted to ensure the community is aware to attend.

Care plans

Years

An influenza Prevention Program was conducted earlier this year at the Drug and Alcohol Activity Room. Clients of all ages were encouraged to come and have the vaccination done while enjoying the music and activities along with lunch. Additionally, the clinic also coordinates with the Child Health Nurse, Kathryn McKenzie, who visits Coober Pedy every third Wednesday and conducts child health assessments for developmental milestones and vaccination at the same time.

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10

20

30

40

50

60

70

Immunisations are also offered at the clinic on a continuous basis to help minimize the mortality rates from Influenza and other infectious diseases in South Australia.

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Immunisadons Number of clients immunised

Integrated Team Care Program

600 500 400 300 200 100 0

2016-­‐2017

2017-­‐2018

2018-­‐2019

Years

Number of care plans Immunisadons : Under 16 2018/2019 16

Annual Report 2018/2019

2017/2018

2016/2017

2015/2016

2014/2015

2013/2014

Immunisadons : From 16 to Under 40

Immunisadons : 40 and over

Umoona Tjutagku Health Service Aboriginal Corporation

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Sexually Transmitted Infection Prevention Program

Medical Centre after the program was conducted and they are being monitored for regular evaluation.

UTHSAC participated in the 6 week Sexually Transmitted Infections Screening Period from the 20th May until 28th June 2019. During which several programs were conducted to inspire the clients to get tested.

A program was also conducted in collaboration with AHCSA where assessment and management of clients with Sexually Transmitted Diseases

Renal Clinic

Annual Report 2018/2019

such as Gonorrhea, Chlamydia, Trichomonas, HIV, Hepatitis and Syphilis were performed which targeted but not limited to 16 to 35 age group.

Education was also provided to clients during these program along with information brochure and leaflets.

ADDITIONAL SERVICES PROVIDED BY UTHSAC Hepatology Clinic

Ear Nose And Throat Clinic

Due to increasing number of clients who have liver problems due to rampant alcohol abuse, the clinic have a visiting Hepatologist, Dr. Alan Wigg. Blood tests are being conducted prior to the scheduled visit such as Hepatitis screening, clotting factors and liver function tests. During the consultation, a liver scan and abdominal ultrasound is being done by the physician which is assisted by one of the Registered Nurses. Recommended treatments and appropriate referrals are being made along with the follow ups to ensure continuity of care.

On October 2018, UTHSAC recommenced the Ear, Nose and Throat Clinic in partnership with Rural Doctors Workforce Agency.

Prior to the doctor’s visit, an outreach was conducted by the Registered nurses along with Aboriginal health Workers trained to facilitate Ear Health Assessment in the community and at the local school to assess children. The affected clients are booked in to see the ENT Specialist Dr. Sharad Chawla, for further assessment and treatment.

It resulted to a number of children successfully operated in the Flinder’s

It is on May 2019 the clinic started to run a Nephrology program which aims to provide renal care services especially those that have acquire complications from Diabetes Mellitus. The service goes hand-in-hand with the General Practitioners and Endocrinologist who refer clients for evaluation of kidney function. Dr. Dov Degen, a Nephrologist from Melbourne, started the consultation for the first time at the clinic. This program aims to identify clients who have kidney diseases especially clients with comorbidities, and with the aim of getting immediate treatment. A good number of people attended their appointments for kidney evaluation. Clients who have Diabetes and history of kidney failure were prioritized during the specialist visit.

Since the program started, there are a number of successful clients assessed, treated and followed up.

Psychological And Diabetic Educator Services June 2019 the clinic offered Psychological and Diabetic Educator Services for the first time. There were clients who are reviewed and educated regarding mental health. The Psychologist, Narelle Stratford, taught the health care providers on how to assess clients and render mental health care to them.

The Diabetic Educator, Jade Kelly, conducted one-on-one health teaching regarding the control of blood glucose.

On the same week, she worked in collaboration with the GP, Nephrologist, dietitian and the Endocrinologist for listed Diabetic clients. She also conducted home visits with one of the Aboriginal Health workers’ to ensure all clients are assessment.

It is vital to ensure that we encourage our mob to make our health a priority.

Please be encouraged to visit our clinic for a clinical health check.

Carmel Agrazada Clinic Team Leader/ Registered Nurse

Umoona Tjutagku Health Service Aboriginal Corporation

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Clinic Staff

Carmel Agrazada

Assistant Practice Manager

Clinic Team Leader

Therasa Joseph

Registered Nurse

Registered Nurse

Medical Receptionist

Elaine Otoole

Timothy Milera

Aboriginal Health Worker

Aboriginal Health Worker

Annual Report 2018/2019

Laura Larkins

Practice Manager

Satinder Kaur

Piumi Wijesinghe

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Melani Jayasinghe

Krista Carbine Medical Receptionist (To 13.02.19)

Dhammanthi Munasinghe

Damien Riessen

Donna Bailes

Assistant Medical Receptionist

Health Promotions Officer

Aboriginal Health Worker

Roy Lynch Transport Officer

Pauline Crombie

Mathew Cotter

Aboriginal Health Worker (To 01.02.2019)

Transport Officer (To 18.02.19)

Beverly Duffin Transport Officer

Umoona Tjutagku Health Service Aboriginal Corporation

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Drug and Alcohol Services Report Robin Walker Drug and Alcohol Centre was established in May 2013. We have grown since then and currently we have 16 staff working under DAS.

Our Drug and Alcohol department consist of staff below

The Drug and Alcohol Services centre, promotes a holistic, and innovative approach in collaboration with other front line professional services to provide a culturally appropriate rehabilitation service in a non-residential setting.

Sarah Lindsay – Counsellor

• Harm minimisation

Nava Rathugamage - Assistant Manager Drug and Alcohol Services Suhara Perera – Counsellor (October 2018)

Geevar Paul - Mental Health Registered Nurse Phyllis Lindsay - Social and Emotional Wellbeing Support Worker Joyleen Pollard - Social and Emotional Wellbeing Support Worker Joshua Smith - Aboriginal Health Worker Mathew Lynch – Aboriginal Health Worker (February 2019)

• Supply reduction

Katrina Williams – Aboriginal Health worker (January 2019)

• Demand reduction

Michael Liptsey – After hours Mental Health Worker/ Aboriginal Health Worker

Key methodologies utilised include individual case management, group therapies and educational sessions.

Delesh Perera - Activities Coordinator (December 2018)

Ongoing programs that take place are the Breakfast and Hygiene Program, Music Program (Harm minimisation), Art and Craft Group, structured Bush Trips, Bush Camps, Women’s and Men’s Healthy Cooking, Gym Sessions, Gardening and Youth Sports Program.

Dion Bromley – Activities Coordinator

Don Hettiarachchi - Drug and Alcohol Therapist Shana Kumarasiri – Drug and Alcohol Therapist

We had a productive and purposeful year with number of educational sessions and special events including NAIDOC Week, Apology Day, Mental Health Week, Drug Forum, Harmony Day and some PITSTOP Programs for men and women as well.

Highlights of the year included:

Shane Athukorala - After Hours Mental Health (Social Worker) Gary Crombie - Aboriginal Health Worker Annette Gilbey - Hygiene Worker

Ernest Warrior - Dunjiba Substance Misuse Worker

Annual Report 2018/2019

Volunteers: Rovena Williams, Charmaine Dodd, Scott Nicholas, Elfreda Van horen and many more. We would like to take this opportunity to say thank you for all our Volunteers.

Hayley O’ Toole - Aboriginal Health Worker

Precella Sumner - Aboriginal Health Worker

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intervention and drug and alcohol information.

This was a great time where meaningful interactions were conducted while the participants were site seeing, bush walking, and bush cooking, hunting and assisting with chores. It was great to have Patrick Larkins, Chris Warrior from Coober Pedy police and Alan Eldridge with Mungabareena Aboriginal Corporation from Victoria mob there with us.

Drug and Alcohol Forum All the active agencies in Coober Pedy were present to make this event a success and also the outside agencies such as Foot Steps and ACHSA participated in this event. There were

around 30-40 participants including community members. This year the forum was mainly focused on each agency’s role in the community to reduce Drug and Alcohol issues.

Men’s Camp Umoona Mamaku Men’s group emerged out of recognition of unmet needs among our local men in the Coober Pedy and surrounding areas.

Mamaku Men’s Group is a community and culturally driven program which provides a safe way for Aboriginal men to come together to support each other. Location was in Kingoonya, 22 men participated. Many discussions were covered related to drug and alcohol, health care and social and emotional wellbeing around the campfire. In this environment the young men were more open to talk about harm minimisation, early

Apology Day National Apology Day event was very successful. Venue was at the Drug and Alcohol Centre. The event was made very colorful with the art exhibition of our women’s group and a song sang by the community members. Few other activities including sorry day speech and BBQ lunch.

Breakfast Program The Breakfast Program is offered every weekday morning in the Drug and Alcohol Centre activities room from 9:00 am – 10.00 am. It is available to any client. We serve a simple nutritious menu. Having a nutritious breakfast increases their nutrition intake, and overall health while decreasing obesity, discipline problems, decreased daily intake of fat as a percentage of calories, decreased obesity and blood cholesterol levels, decreases the risk for

cardiovascular disease. All the clients go through a health checkup, have vitamin tablets and have the opportunity to see a Nurse or a doctor as required.

Arts & Craft This program is the most popular program among all the Women in Coober Pedy. It has been running well for the past few years. This program focuses to build social capital by boosting individual’s ability and motivation to be engaged, as well as building organisational capacity for effective action. This is specifically

Umoona Tjutagku Health Service Aboriginal Corporation

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Drug and Alcohol Service Staff

Navanjana Rathugamage Assistant DAS Manager

accomplished by creating a venue that draws people together who would otherwise not be engaged in constructive social activity, fostering trust between participants and thereby increasing their generalised trust of others.

GYM Session Gym Program continues to be successful. It’s available for the clients five days a week. Targeting young/adult people around sport/fitness, but also mentoring possibilities and information as an early intervention Drug and Alcohol approach and good health.

Movie night Drug and Alcohol service started a new program for young kids to promote education around Alcohol and other Drugs. This program focus on kids developing resilience and good decision making skills. We provide 10 to 15 minutes educational session before the 24

Annual Report 2018/2019

movie and some simple and healthy cooking lessons as well. This aims to increase confidence, knowledge and skills about healthy cooking and eating in a fun and social way.

As an organisation accredited with QIC accreditation, most of the individuals fill out a feedback form after attending our programs. In the past year, we have over 90% satisfaction rate overall.

DAS uses creative, flexible and innovative ways to engage with clients.

Highlighted by Men’s and Women’s Bush Trips where clients and staff have a yarning circle around the fire.

We developed effective strategies to reduce the harm of drugs and alcohol, whilst giving the body a rest in tranquil surroundings and finding ways to live a meaningful life.

We work closely with UTHSAC Clinic and UTHSAC Healthy for Life team.

We have a collaborative approach in regard to programs and have worked closely with Red Cross, Uniting Care

Wesley, Aboriginal Family Support services (AFSS), Coober Pedy Police, Correctional services, Housing SA, Coober Pedy Council, Aboriginal Health Council South Australia (AHCSA), Drug and Alcohol Services South Australia (DASSA), Nunkuwarrin Yunti, Umoona Community Council (especially MAPS and Sobering Up Unit), Coober Pedy Hospital.

Referrals are made to Footsteps Road to Recovery for residential rehabilitation, clients are better equipped to live an alcohol and drug free life.

This has been a great year and gratitude goes to the staff of UTHSAC Drug and Alcohol Service for their hard work and commitment for our programs. Thank you also to our funders, our CEO and the Board for giving staff of the Robin Walker Drug and Alcohol Centre the opportunity to make a difference in this community and people’s lives.

Phyllis Lindsay

Geevar Paul

Sarah Lindsay

SEWB-BTH Worker

Mental Health Registered Nurse

Counsellor

Open Day 2019 Umoona Tjutagku Health Service planned an Open day event on the 8th April 2019 which was well attended by all agencies and community members in the community. The staff where able to show case their programs and client art work in which they have been working on over the 12 months.

The staff spoke about their roles and elaborated on how they can support the people in the community to make their health as a first priority. It was a great opportunity to address the organisation’s new Strategic plan for 2019-2022. This gave the community an insight of where we as a community and organisation see ourselves in years to come. A lot of feedback was provided by community members and agencies on how we can improve and grow stronger as community.

Nava Rathugamage Assistant Manager – Drug & Alcohol Services

Suhara Perera

Don Hettiarachilage

Shana Kumarasiri

Ernest Warrior

Gary Crombie

Counsellor (To 22.10.2018)

Drug & Alcohol Therapist

Drug & Alcohol Therapist

Dunjiba Substance Misuse Worker

Aboriginal Health Worker

Dion Bromley Activities Coordinator

Shane Athukorala

Michael Liptsey

Joyleen Pollard

After Hours Mental Health (Social Worker)

After Hours Aboriginal Health Worker

SEWB Worker & Receptionist

Hayley O’toole

Joshua Smith

Precella Sumner

Annette Gilbey

Delesh Perera

Katrina Williams

Matthew Lynch

Matthew Crombie

Aboriginal Health Worker

Aboriginal Health Worker

Aboriginal Health Worker

Female Hygiene Worker

Activities Coordinator (To - 07.12.2018)

Aboriginal Health Worker (To 31.01.19)

Aboriginal Health Worker (To 13.02.19)

After Hours Aboriginal Health Worker

Umoona Tjutagku Health Service Aboriginal Corporation

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Counsellor Report The UTHSAC Drug & Alcohol Counselling service assists Aboriginal clients with drug and alcohol and comorbidity issues. My role as the Counsellor is to give clients the opportunity to seek counselling and be comfortable with building a rapport with myself and identify and address the issues that have impacted on their day to day lives. It is also an opportunity to provide support for individuals/groups to map out issues that have impacted on their lives giving options in working towards a common goal that is agreed and achievable with the client for a more positive outcome ie: offer advice and education on effects of AOD use, early and brief intervention support, home visits, case management, link client to AOD Treatment Programs, assist people to enter residential rehabilitation, withdrawal centres and counselling to manage their drug and alcohol issues.

During the period 1st of July 2018 to 30th June 2019, over 600 individual counselling interviews were conducted.

Along with these services range from one to one contact through women and men’s programmes, breakfast 26

Annual Report 2018/2019

programmes and some cases group work where we have the opportunity to share common stories to work towards the best practical solutions.

These services are also followed with home visits and networking with other agencies within the community.

As the new counsellor for UTHSAC, I have been a part of UTHS DAS team now for 9 months and very new to Coober Pedy. I have come into this position with a broad experience and knowledge and skills working in the areas of health and Social and Emotional Wellbeing. I have a Diploma

in Narrative Therapy approaches and also compliment that with Certificate 3 & 4 Aboriginal Primary Health Care. My ability to use a Narrative approach in one on one/group counselling is a tool in which counselling is taken to a different level working with different types of cultures.

The Narrative approach is helping those to reclaim their life/journeys through telling their own stories by remembering, a story that has been compounded by past Trauma, Grief and loss, Drug and Alcohol misuse, Domestic Violence, Stolen Generation and many more issues that have impacted on the lives of individuals.

I have been able to incorporate a yarning circle for male and female groups within DAS programmes where appropriate. This has been quite successful.

I hope to be able to promote with consent the success stories of those who have shown great participation in accessing this tool.

Many clients have been self-referred, other referrals have been received from the Department of Correctional Services, General Practitioners, Family members, Courts, Complete Personnel, Uniting County SA and other local agencies. Often counselling services are promoted by engagement with clients in our UTHSAC Programs including: Hygiene, Breakfast Program and DAS Men’s and Women’s Programs.

Clients then attend more intense Harm Minimisation Programs and Interventions.

The most common referrals received are drug and alcohol issues, finding employment, provide emotional support and comorbidity & health issues.

Counselling service is available Monday to Friday at Drug and 9.00am to 4.30pm and can be supported through the Mental Health After hours program.

I would like to thank Umoona Tjutagku Health service and the DAS team for welcoming me into the team and supporting me in my Counselling Role I look forward to the next twelve months in building ongoing relationships with services and key stakeholders and the local community and clients in which we provide an ongoing service too. If at any time you feel that you want to talk to someone please don’t hesitate to call myself or our great team.

Kind Regards Sarah Lindsay Counsellor Umoona Tjutagku Health Service Aboriginal Corporation

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Alcohol and Other Drug Therapists Report The UTHS Drug and Alcohol Therapeutic Program provide a range of services to the community as there’s an increased demand to drug and alcohol treatments. The main scope of this program is to reduce Drug and Alcohol related issues in the community. We focus on increasing early prevention to at risk clients through access to drug and alcohol counselling with in the Coober Pedy Region with outreach service to Oodnadatta Aboriginal community.

UTHS Drug and Alcohol Therapeutic program provides extensive case management support by working along with other pertinent agencies in Cooper Pedy and Oodnadatta to achieve better outcomes to clients’ treatment.

AOD therapists will ensure to attend for weekly case management meeting with internal worker including; Drug and Alcohol Manager, Mental Health RN, DAS counsellors, SEWB team, Aboriginal Health Workers and after hours mental health team to coordinate Case Management plans to the clients.

We coordinate with in the team to get referrals and focus on getting the best service for the clients.

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The programs continue to include gender specific harm minimisation programs, specialist counselling support for people affected by alcohol and other drugs, yarning circles , group activities, Bush trips and camps, men’s and women’s changing tracks, music therapy, Art therapy and other client based therapeutic programs. These programs are designed and developed by AOD Therapists to counter the effects of substance abuse and to give our clients the best chance to overcome addiction in a non-residential setting. Referrals are made for the clients who require residential rehabilitation facilities.

We are building up strategies for the future by redesigning our programs as required to ensure decline in AOD misuse. Focused meetings with the participation of the relevant agencies in Cooper Pedy are considered contemplatively when redesigning the programs.

In addition, this program designed for those who are not yet ready for residential rehabilitation, are currently waiting on admission to a residential service, have other work and family commitments, exiting correctional services or may have existing legal issues in relation to Drug or Alcohol misuse (such as probation and parole).

AOD team work closely with Substance misuse worker in Oodnadatta to identify clients who required support for their drug and alcohol issues. We liaise with Oodnadatta clinic, aged care, School and the Police in order to provide effective service to the community.

1200 1000 800 600 400 Target Actual

0 AOD Treatment Sessions

Our Current Therapeutic program now target to tackle more ice episodes in the community.

These programs extensively assist clients with their hierarchal needs Individual attention is critical, so every client is assigned to a primary caseworker on intake, ensuring that they receive valuable one-onone time and that an individual treatment plan is developed that meets their unique needs.

We wish to extend our services by generating constructive report in the community. Upcoming programs for the UTHS Drug and Alcohol will be the Drug forum, Focus meetings and AOD therapeutic educational sessions. We are determined to empower the clients to take control of their lives with self-confidence and deal with complications though self-management.

During the period of 1st of July 2018 to 30th June 2019 Drug and Alcohol services conducted.

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As a latest modification from the last year drug and alcohol therapeutic program uses the Stay Strong App with the clients in Coober Pedy.

This app is designed to focus on wellbeing and is for use with Indigenous clients. The App gives a visual representation of the areas in the person’s life where they are strong and the areas in their life where they are not as strong and assists clients in their plans for making change.

Shana Kumarasiri & Don Hettiarachchige Drug & Alcohol Therapists

AOD Counseling Sessions

Umoona Tjutagku Health Service Aboriginal Corporation

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Mental Health & After Hours Mental Health Services Report Drug and Alcohol Day Centre has been delivering mental health support to our Community through the day and After Hours services, as substance use disorder has become a major cause of mental illness in our community. Our mission is to ensure the well-being of every individual who are directly or indirectly affected by mental health.

As per the Australian Bureau of Statistics (2009), mental illness is very common. One in five (20%) Australians aged 16-85 experience a mental illness in any year. Of the 20% of Australians with a mental illness in any one year, 11.5% have one disorder and 8.5% have two or more disorders. Almost half (45%) Australians will experience a mental illness in their lifetime [1].Mental health problems remained a significant contributor to functional disability which impact at the personal, social and economic levels and sufferings.

They may be depressive, anxiety and substance use disorder.

Mental health Team consists of Mental Health RN and the Afterhours Mental health social worker and Aboriginal Health worker. We provide a client 30

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centred, culturally appropriate holistic mental health services to the people of Coober Pedy and its surrounding areas. Many lives have been empowered through our services to lead a good quality life, enabling them to be resilient and productive.

We serve our community to: 1.Improve the access to the primary mental health services.

The stepped care model of services are delivered through the GP clinics.The Drug and Alcohol (DAS) day centre ensures service accessibility, service coordination and delivery of care. Easy pathways would improve accessiblity like self referrals ; apart from referrals of GP and other welfare oragnisations. Our clients are attended by a trained Mental Health team assisiting in early identification, brief intervention and crisis management.

We offer nurse initiated home visits, medication administrations, follow ups to improve the quality of life and to facilitate relapse prevention through GP and psychiatry clinics.

Moreover, we work hand in hand with primary health care providers in our area mainly with UTHS clinic and Community medical practice inorder to close the GAP.

2.Referral services The clients have been referred to internally and external agencies to assist with their social and emotional issues that that continue to affect their mental state such as lack of housing, employment, financial needs and lack of family support. Liaisoning with various community mental health services enable easy transfer of care between client and service providers. We receive many referrals from other services such as correctional services, SAPOL and Coober Pedy Hospital and other external agencies around Coober Pedy region. Our clients are referred to the hospital and to the rehabilitation centres for further treatment and management depending upon the care needs. Counselling services are offered through a client centered comprehensive care planning and case management plan.

3.Therapeutic services Home visits mainly focussed on therapeutic purposes such as to administer injections, to deliver medications, to conduct welfare checks and to support client education and counselling. Regular welfare checks are made, and are continued even after hours until the crisis is resolved to ensure client safety in suicidality and other self harm. The after Hours mental health team also takes part in regular visits with hospital and SAPOL to ensure follow ups and continuity of care beyond the normal working hours. Face to face and teleconference consultations are organised with rural and remote mental health services and other service providers. Our clients and their families are encouraged to follow the safety plans to resolve crisis by themselves before any professional help arrives and also by accessing national hotline services which are available round the clock.

4.Health promotion Mental health promotion ,early identification and intervention ,and relapse prevention are the main focus of our health promotion.DAS programs and diversion group activities are the major channels of our health promotion.The bush trips and community events are focused to develop awreness on emotional resilience and coping skills. The yearly mental health week celebrations promote engagment with community to make awareness on mental health needs and its resolution. Other aspects of mental health promotion are to enable overcome social stigma of mental illness and to encourage to seek help in times of need.

We work collaboratively with ‘healthy for life’ to assist lifestyle modification and to learn living skills .Moreover,we join with umoona clinic in regular health checkup campaign to promote phiscal health as well.

Umoona Tjutagku Health Service Aboriginal Corporation

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After-hours Mental Health Service The After-hours Mental health service works under the Drug and Alcohol Service and assists people in the community to help them in improving their mental health issues. Through our various therapies and activities people in our community have the ability to get connected with modern methods in order to overcome their difficult situations. Shane Athukorala (Social Worker) and Dylan warren (Aboriginal Health Worker) will be available during after hours via the after hours contact no 0437268933 or you will see them out and about in the evening following up on clients.

Our main focus is on safeguarding the rights of the people with severe mental health issues while respecting their culture and background. A person centred approach with balance interventions and safeguards will be taken, with multidisciplinary care and treatment which is tailor made based on client’s strengths and rights. The Aim is to assist our clientel with their recovery process which will increase participation in their community life.

After hours mental health team focuses on providing after hours care based on the needs identified by the Psychiatrist, Psychologists or needs identified in their GP mental health care plan.

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The after hours mental health team work closely with other external agencies in the community to find solutions to ensure better client outcomes. Some of the actions that would be involved are as follows.

• Daily visits to Hospital during after-hours to provide mental health support to inpatients.

• Regular visits to other active agencies for care coordination.

• Participate in inter-agency meetings and community events to promote after-hours mental health services.

We work closely with existing programmes such as, AOD programme, SEWB programme, counsellor, mental health nurse and clinic team to support multi-disciplinary case management approach by attending everyday handover meetings and weekly case management meetings with other DAS and clinical staff.

Further more the after-hours mental health team can be contacted on (0437268933) for further support after hours.

Geevar Paul Registered Nurse(Mental Health) Shane Athukorala & Micheal Liptsey After Hours Mental Health Workers

Umoona Tjutagku Health Service Aboriginal Corporation

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Social and Emotional Wellbeing/ Bring Them Home Report Psychiatrist Service

Social and Emotional Wellbeing/ Bring Them Home(SEWB/BTH) program aims to identify the needs for culturally specific services that take into consideration their holistic concept of health, their spiritual and cultural belief and the contexts of their lives.

We provide family tracing (Link ups), reunion and counselling services to Aboriginal and Torres Strait Islander people and their families who have been separated under the past policies and practices of the Australian Government. Assistance is also provided to people who have been adopted, fostered or raised in institutions.

Under the leadership and management support provided by the SEWB/BTH Coordinator, SEWB have an experienced and proud team that works well between, Counsellor, Substance Misuse Workers, Aboriginal Health Workers and Clinicians to care, support, treat and assist in the recovery of clients.

The psychiatry service provides mental health care within a culturally safe environment. We provided mental health consultations sessions to our clients through visiting Psychiatrists Dr Michael Edwards and Dr Adriana Lattanzio throughout the year.

60 clients have been referred to Psychiatrist last year.

Services provided by the SEWB/BTH Program includes: • Provide counselling support including: Narrative Therapy, Grief and Loss Counselling, Motivational interviewing, Person Centred Therapy and Anger Management Counselling • Assist and refer clients to UTHSAC Drug and Alcohol Services and other local service providers in Coober Pedy • Assist and organise Bringing Them Home Link UP Projects • Liaise with Mental Health Clinicians: Coordinate 3 monthly Psychiatrist Clinics and organise face to face appointments or by Tele psychiatry • Facilitate Women’s Programs • Organise cultural activities, Yarning Circles and programs • Support and resilience • Provide case management and coordination support • Psychiatrist Clinic • Advocating on behalf of individuals, families or groups.

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Stolen Generation Project The project aims to provide an opportunity to heal the impacts of intergenerational trauma. This project will be producing an exceptional outcomes for the community, including: Overcoming social isolation and building social cohesiveness; providing a good foundation and strengthening the relationship between and members and their lost culture; Demonstrate a viable way of living and dealing with trauma; Overcome social isolation and building social cohesiveness, through yarning sessions with stolen generation

members; Sharing stories and ventilation of feelings will be healing the future generation.

Healing camps/workshops and healing gatherings also will be providing additional support successfully complete the project. In the past year, we had a very successful Healing Camp. 22 Men participated and lot of educational topics have been covered.

We offer the clients flexible opportunities for discovering and celebrating their Cultural awareness, transformative relationships that involve mentoring, peer connection and role and leadership and a space that is safe for healing, creativity, enjoyment and goal setting. These programs provide a passage for many clients/family’s from social and emotional turmoil and a feeling of failure into a very different and positive way of seeing themselves and their potential as they engage more effectively with various opportunities in their lives. It’s so positive and encouraging seeing the changes within the client’s life and the effects those positive changes have on their family as well.

We are determined to empower clients to take control of their lives and gain greater confidence and selfdetermination. The chief role we have is to encourage, strengthen and assist Aboriginal clients in the coming years ahead to overcome their Social and Emotional wellbeing issues.

Thank you to our funders, CEO and Board for giving us the opportunity to make a difference in people’s lives.

Phyllis Lindsay & Joyleen Pollard SEWB Coordinators

Umoona Tjutagku Health Service Aboriginal Corporation

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Activities Coordinator Report The activities program continues to progress steadily over the past 12 months. As Activities coordinator I’m responsible for planning and executing activities such as arts and crafts, Men’s camps juts to name a few. Last year we have facilitated several group activities including Harm reduction , Arts and Crafts, Youth Sports group activities, Healthy cooking and healthy eating habits, Men’s and Women’s Bush Trips, and number of Community Events.

Since being appointed the Activities Coordinator within UTHSAC DAS team for 8 months, I have come into this position with a variety of knowledge and skills that I have gained throughout my employment career. In the short time that I have been in this position I have grown a positive relationship within the DAS team along with extended colleagues throughout UTHS. I am also continuing to build a good rapport with the clients and community in which we provide a service.

Harm Minimization / Music Program We have continued to build on the good work already done attending the Coober Pedy area school and interacting with the students through the sports program. Ongoing education around drug and alcohol are encouraged educating on good health and wellbeing. Why it’s important to make positive choices for the betterment of their future. The DAS team supports the young kids to be proactive and be encouraged to attend school and stay drug and alcohol free and know that there is support out their when needed.

The Music Program continues which occurs once or twice a week depending on attendances and client behaviors.

This is well received with a number of talented musicians being involved over the course of the year. There are so many good musicians out there and music brings happiness and laughter to those that are involved.

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Arts & Craft The DAS Arts and Crafts Program mainly focus on the Social and emotional wellbeing of the clients.

Boosting individual’s ability and motivation to be engaged, this is specifically accomplished by creating a venue that draws people together.

Though continued programs we build trust among participants and thereby increasing their generalized trust of others.

Arts and crafts events is source of pride for clients in the community by increasing their sense of connection to community and their culture. I have been talking to the clients about making some artifacts from the local wood, we are also providing an experience for participants to learn music programs for people of all ages.

We deliver this program every Wednesday for men and women, young and old. Clients say that this is a 38

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very good opportunity for them show their talents and build their sense of pride in who they are.

Men’s Camp Umoona Mamaku Men’s group emerged out of recognition of unmet needs among our local men in the Coober Pedy and surrounding areas.

Mamaku Men’s Group is a community and culturally driven program which provides a safe way for Aboriginal men to come together to support each other.

This past year has seen two Men’s camps and this time both locations were in Kingoonya where approximately 22 men participated some coming as far away as country Victoria. Education was given in a group, covering topics related to drug and alcohol, health care and social and emotional wellbeing. These occurred around the campfire in an informal setting. In this environment the young

men were more open to talk about harm minimisation, early intervention and drug and alcohol information. This was a great time where meaningful interactions were conducted while the participants were travelling to areas they had not been before, cooking bush foods in a traditional manner, hunting and assisting with chores. It was great once again to have the assistance of Patrick Larkins and Chris Warrior from Coober Pedy police and Alan Eldridge with Mungabareena Aboriginal Corporation Men’s group from Victoria.

For the past 12 months we have had a quite a number of day bush trips at Lake Phillipson, The Breakaways and continue planning trips for the future with our local men in the Coober Pedy and surrounding areas. These trips are culturally driven program which provides a safe way for Aboriginal men to come together to support each other.

Gym Program The Gym Program is designed to help clients get fit and become healthier.

Clients are also educated on healthy eating and nutrition diets during and after these programs as healthy living is mostly healthy dieting than training.

The program is conducted on Mondays, for men and Wednesday for women. The gym facility is well equipped both weight gain and weight loss. Clients with diabetes can especially benefit from these programs as they are assisted by the clinic doctor who then refers them to the gym instructor for further assessments and exercises.

There has been an increasing number of Aboriginal clients participating in the program in their preparation for footy carnivals and other sporting events.

Umoona Tjutagku Health Service Aboriginal Corporation

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Youth Program The Youth Program has gained huge momentum over the last year with numerous programs and events. We design a range of different programs and events where the kids can improve their sports skills while also learning the important values of teamwork, sportsmanship and fair play. Our goal is to advance the players athletic skills and to help them build important lifelong skills such as discipline, strategic thinking, goal setting and leadership.

Soccer is a wonderful way to engage kids in productive play. It has a very positive influence on the community in terms of their overall physical, mental and emotional wellbeing. Being involved in soccer deters the kids from alcohol and drug misuse, harmful choices and criminal behaviour.

Youth Movie Night Program The movie night program was developed through the initiative and support of inspector Mark Walker - Roberts and his team. The focus is around promoting healthy eating and engaging with SAPOL in a positive perspective and learning more about Alcohol and other Drugs that affect our younger kids in the community. This program helps to focus on kids developing resilience and good decision making skills. We provide 10 to 15 minutes educational session before the movie and some simple and healthy cooking lessons as well. This aims to increase confidence, knowledge and skills about healthy cooking and eating in a fun and social way.

Regards Dion Bromley Activities Coordinator

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Healthy for Life Report Healthy for Life program is designed to support positive lifestyle changes in order to reduce an individual’s risk of developing a chronic condition such as diabetes, cardiovascular disease, lifestyle related cancers and etc. It will cover areas such as: healthy eating and physically activity. Achieving and maintaining a healthy weight.

The Healthy for Life Team aims to: • Enhance the quality of life for Aboriginal and Torres Straight Islanders people with Chronic and complex illness.

• Improve the health of Aboriginal and Torres Strait Islander mothers and babies and children.

• Improve the long term health outcomes for Aboriginal and Torres Strait People.

• Reduce the incidence of adult chronic illness over time.

The Healthy for Life team have had a number of women’s program’s to enable the client to take care of their own health and wellbeing. Teach them how to prepare a good healthy meal, build there self-confidence, feel them 42

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Healthy for Life Staff

that they are part of the community and they have a role to play, give them a chance to identify themselves.

Women’s programs such as: • Cooking • Painting • Tie Dying

Ramazan Hassani

Josephine Warrior

Assistant Healthy for life Manager

Healthy for life Coordinator

• Making of bath bombs • Making baskets On above and below men’s and women’s program we also mainly focus on their health as well by performing main health checks while they at the clinic participating those programs.

Men’s programs such as: • Garden program • Yarning Circle • Father and Son days • Bush trips We can only provide successful programs and services with the aid of the community to attend the program. Our programs are run on Tuesday and Thursday for the women, Wednesday and Friday for the men.

Glenys Dodd Senior Aboriginal Health Worker

Robert Hele

Alan Dodd

Senior Aboriginal Health Worker

Aboriginal Health Worker

The H4L team are Glenys Dodd, Joshua Smith, Robert Hele, Alan Dodd, Phyllis Lindsay, and Hayley O’Toole, so please if you have any Ideas that you would like the team to try, put your ideas into the suggestion box at H4L, DAS, or the Clinic.

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UTHSAC Staff Academic Qualifications

Laura Larkins - Assistant Practice Manager Academic Qualifications

Carryl Gabriel - Admin Support Officer

• Certificate III in Business Administration

Administration Staff Priscilla Larkins - Chief Executive Officer

Saumya Biskudanaruppage - Senior Accountant

Academic Qualifications • Post Graduate certificate in Remote Health Management • Post Grad certificate in Health (Diabetes Management and education) • Bachelor of Nursing • Certificate in Finance for the non-financial manager • Management Systems Auditing • Demystifying ISO 9001:2008

Academic Qualifications

• Diploma of Business (Governance)

Academic Qualifications

• Diploma of Leadership and Management

• Bachelor of Commerce (Accounting)

• Master of Practicing Accounting

Carmel Agrazada - Clinic Team Leader Academic Qualifications

Mercy Laya - Cleaner

• BA Statistics special (Honors)

Chathuranga Dias - Accountant / Accreditation Support Officer

Satinder Kaur - Registered Nurse Academic Qualifications

James Tumapang - Facilities officer

Academic Qualifications • Master of Business Administration • Master of Arts / International Relations (Human Rights and International Law) • PRINCE 11 Practitioner (Diploma Equivalent): Project Management • Diploma of Practice Management • Diploma of Human Resources Management • Diploma of Business (Governance) • Advanced Diploma: Management • Lead Auditor: ISO 9001 2015 & ISO 14001 2015 • Post Grad Cert. in Human Resources Management (Currently Studying) 46

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• Associate member (ASA) CPA Australia

• Graduate Certificate in Diabetes education and Management (Currently Studying)

Clinic Staff Melani Jayasinghe - Practice Manager

Yasiru Fernando - IT & Communicare Support Officer

• Master of Science in Nursing • Bachelor of Science in Nursing

• Diploma of Leadership and Management • Lead Auditor: ISO 9001 2015 & ISO 14001 2015

• International Qualified Nurse Program Graduate (Monash University) • Bachelor of Science in Nursing

• Associate Member (ASA) CPA Australia

• Diploma in Accounting & Finance

Dilshan Perera - Business Services Manager / Accreditation Support Officer

• Diploma of Practice Management

Academic Qualifications

Therasa Joseph - Registered Nurse Academic Qualifications • Master of Science in Medical Surgical Nursing • Bachelor of Science in Nursing

Academic Qualifications

• Master of Business Administration-Specialising in HR Management

• Bachelor of Information Technology Major in System Analyst

• Bachelor of Business Double Major Marketing & Business Management

Piumi Wijesinghe - Medical Receptionist

• Diploma of Computer Studies

• Diploma of Practice Management (Currently Studying)

Academic Qualifications

• Certificate IV in Computer and Foundation studies

• Diploma of Human Resource Management

• Diploma of Networking (Currently Studying)

• Diploma of Health Administration (Currently Studying)

Umoona Tjutagku Health Service Aboriginal Corporation

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Dhammanthi Munasinghe - Assistant Medical Receptionist

Timothy Milera - Aboriginal Health Worker

Michael Liptsey - Aboriginal Health worker

Sarah Lindsay - Counsellor

Academic Qualifications

Academic Qualifications

Academic Qualifications

Academic Qualifications

• Certificate III in Aboriginal and/or Torres Strait Islander Primary Health Care Practice (Currently Studying)

• Certificate IV in Aboriginal and/or Torres Strait Islander Primary Health Care

• Certificate III in Community Service and Health

• Diploma of General Nursing • Diploma of Hospitality

• Certificate IV Aboriginal and/or Torres Straight Islander Primary Health Care

• Certificate IV in Aged Care

Dion Bromley - Activities Coordinator Damien Riessen - Health Promotions Officer

Drug & Alcohol Services Staff

Academic Qualifications • Certificate III in Business Administration

• Certificate III Aboriginal Primary Health Care

Navanjana Rathugamage - Assistant DAS Manager Academic Qualifications • Advance Diploma in Business Services

Donna Bailes - Aboriginal Health Worker

• Diploma in Project Management

Academic Qualifications

• Certificate IV in Community Services

• Certificate IV Practice Aboriginal & or Torres Strait Islander Primary Health Care

• Certificate IV in Alcohol, and Other Drugs (Currently Studying)

Academic Qualifications

• Diploma of Narrative Approaches for Aboriginal People (Counselling Group and Community Work)

• Certificate III in civil construction • Certificate III in Community engagement

Don Hettiarachilage - Drug & Alcohol Therapist Academic Qualifications • Diploma of Community Service Work • Certificate IV in Alcohol, and Other Drugs (Currently Studying)

Joyleen Pollard - SEWB Worker / Receptionist

Shane Athukorala - After Hours Mental Health (Social Worker) Academic Qualifications • Bachelor of Social Work

• Certificate IV In Indigenous research capacity building • Certificate III in Community Services Work

Phyllis Lindsay - SEWB/BTH Worker Academic Qualifications

Elaine O’toole - Aboriginal Health Worker

• Diploma in Teaching

Academic Qualifications

Shana Kumarasiri - Drug & Alcohol Therapist Academic Qualifications • Bachelor of Social Work • MSC In applied psychology • Certificate IV in Alcohol, and Other Drugs (Currently Studying)

• Certificate III ATSI Primary Health Care

Gary Crombie - Aboriginal Health Worker Academic Qualifications • Certificate III ATSI Primary Health Care (Currently Studying)

Geevar Paul - Registered Nurse (Mental Health) Academic Qualifications

Joshua Smith - Aboriginal Health Worker

• Bachelor of Science in Nursing

Academic Qualifications • Certificate III in Aboriginal and/or Torres Strait Islander Primary Health Care Practice (Currently Studying)

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Hayley O’Toole - Aboriginal Health Worker

Glenys Dodd - Senior Aboriginal Health Worker

Academic Qualifications

Academic Qualifications

• Certificate III in Aboriginal and/or Torres Strait Islander Primary Health Care Practice (Currently Studying)

• Certificate III ATSI Primary Health Care • Certificate III Indigenous Research Capacity Building • Certificate IV ATSI Primary Health Care

Annette Gilbey - Female Hygiene Worker

Robert Hele - Senior Aboriginal Health Worker Academic Qualifications • Certificate III ATSI Primary Health Care

Healthy for Life Staff Ramazan Hassani - Assistant Healthy for life Manager Academic Qualifications • Diploma of Leadership and Management • Community Coaching • Certificate III in Fitness

Josephine Warrior - Healthy for life Coordinator Academic Qualifications • Certificate II in Hospitality • Certificate IV in Aboriginal Primary Health Care

• Certificate IV ATSI Primary Health Care

Umoona Tjutagku Health Service wished to Thank all local and external agencies that supported Umoona Tjutagku Health Service staff in achieving best outcomes for its clients and the wider community.

• Certificate IV in Aged Care • Certificate IV in Home and Community Care • Diploma of Management

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ZERO TOLERANCE There is NO EXCUSE for abusing

Aggresive behaviour towards UTHSAC staff will NOT be tolerated Offenders will be asked to leave and reported to POLICE

All Umoona Tjutagku Health Service Centres are

Smoke-Free

Thank you for NOT SMOKING!

Umoona Tjutagku Health Service Aboriginal Corporation ICN 7460 P.O. Box 166, Lot 8, Umoona Road, Coober Pedy, South Australia 5723

Umoona Tjutagku Health Service Aboriginal Corporation

Phone: 08 8672 5255 • Fax: 08 8672 3349 e-mail: umoona@uths.com.au • web: www.uths.com.au