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DIVERSITY AND INCLUSION: A BUSINESS APPROACH Overview Examine diversity management from a strategic, integrative framework. In this course, you will examine the foundation of diversity management including a discussion of the legal aspects of diversity management, diversity management organizational paradigms, and specific diversity business case studies. Additionally, you will practice communication skills for managing critical diversity workplace conversations. You will examine your organization in light of the components of a strategic integrative model of diversity management which include: authentic leadership commitment, clear organizational communication, inclusive recruitment practices, long-term retention strategies, the incorporation of diversity into the main work of the organization, diversity management metrics, and expansive external relationships. Within the framework of this integrated diversity model, you will define each component, illustrate how top diversity management organizations enact best practices of each component, and discuss the strengths and weaknesses of how organizations implement each component. You will leave the course with your own strategic diversity plan tailored to your organization. Topics Covered • • • • •

Emerging diversity trends and their implications in the workplace Strategies for measuring an organization’s current diversity competence Transitioning to the most effective diversity management organizational paradigm Strategies for developing effective metrics to measure diversity initiatives The importance of creating dynamic, inclusive diversity training strategies

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Strategies for implementing and improving supplier diversity initiatives Drivers of successful Employee Resource Groups (ERGs) Forming effective diversity and inclusion councils and how to set expectations Diversity recruitment and retention strategies How an organization’s external relationships reflect an organization’s diversity strategy

Employer Benefits

Employee Benefits

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Develop a strategic diversity plan that is aligned with the company’s mission, vision, and values Understand diversity as a business issue/strategy Articulate a clear and company specific definition of diversity

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Understand the implications of diversity trends in the workplace Create and implement diversity initiatives Improve organization’s current diversity initiatives and strategies

Who Should Attend

SHRM Recertification Provider

• Managers looking to establish diversity initiatives and strategies in their teams or organizations • Individuals eager to create an inclusive workplace and address diversity-related topics

Eccles Executive Education is recognized by SHRM to offer SHRM-CP and SHRM-SCP professional development credits (PDCs). This class is valid for 13 PDCs. For more information, please visit

Schedule Part 1: Laying the Foundation of Diversity Management • Define diversity, inclusion, and diversity management • Analysis of self: Do you view yourself as inclusive/tolerant/diverse? • Describe the four diversity management organizational paradigms • Examine foundational business diversity bases • Discuss workplace diversity from a legal perspective • Discuss protected classes and how they relate to management communication Part 2: Understanding and Implementing a Strategic, Integrative Diversity Management Model • Describe best practices for each component of the Integrative Diversity Model: • Authentic Leadership Commitment

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Clear Organizational Communication Inclusive Recruitment Practices Long-Term Retention Strategies Incorporating Diversity Into Main Work of Organization • Diversity Management Metrics • Expansive External Relationships Part 3: Developing Communication Skills for Creating and Managing an Inclusive Workplace • Using inclusive language • Giving and receiving feedback about diversityrelated topics • Developing strategies for discussing diversityrelated topics/critical conversations • Managing conflict and stressful communication exchanges related to diversity

Featured Faculty | Dr. Kate Cañas Dr. Kate Cañas is a member of the Management Department in the David Eccles School of Business at the University of Utah. Her teaching currently includes courses on managing diversity, business communication, and pedagogical theories and practices on both undergraduate and graduate levels. Her teaching has included courses on rhetorical criticism and theory, public speaking and persuasion, interpersonal communication and coaching, written communication, gender and communication, and writing for publication.

THE ECCLES DIFFERENCE The David Eccles School of Business enrolls about 6,000 students in its eight undergraduate majors, four MBAs, six other specialized graduate programs, one Ph.D. program, and executive education curricula. It is also home to seven institutes and centers that support an ecosystem of entrepreneurship, technology, and innovation, including the Lassonde Entrepreneur Institute, Ken C. Gardner Policy Institute, Sorenson Impact Center, and more. Our faculty members boast impressive professional and educational backgrounds and hold Ph.D.s from esteemed universities including the University of Pennsylvania’s Wharton School, Northwestern University’s Kellogg School, Harvard Business School, Stanford Graduate School of Business, and University of California at Berkeley’s Haas School.

TAKE THE NEXT STEP Telephone: (801) 587-7273 Email: Website: Execed.Utah.Edu Registration: 1731 E Campus Center Drive Robert H. and Katharine B. Garff Building, GARFF 4340 Salt Lake City, Utah 84112


Diversity and Inclusion: A Business Approach Class Guide  

Diversity and Inclusion: A Business Approach Class Guide  

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