LEADERS SHOULD BE PROBLEM FINDERS, NOT PROBLEM SOLVERS

Problem-solvers may only sometimes tackle the underlying systems and processes that led to the problem. On the other hand, problem-finding is a challenging task that requires expertise, humility, and a commitment to a more significant cause. Unfortunately, problem-finders often go unnoticed as their work happens behind the scenes.

Problem-finders actively seek out problems and take proactive measures to prevent them. They possess intellectual curiosity, systemic thinking, and healthy paranoia. Problem-finders engage in lifelong learning, think systemically, and remain vigilant to hidden dangers. They understand that mishaps are rarely caused by a single event or individual and actively address underlying issues.

Leaders should prioritize the problem-finding mindset to detect and address hidden problems, fostering organizational growth and safety. Problem-finders take responsibility for their mistakes and resolve underlying issues.

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BY AMI KASSAR

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