We're Ready for You

WE’RE READY FOR YOU FALL 2020

One USF Community, One Re-Opening Focus USF Dining has collaborated with the University of South Florida to create a robust re-open strategy that spans a widerange of scenarios to support our return to campus this fall.

We are committed to aligning with the University and delivering exceptional safety and service standards to ensure a successful re-opening.

USF Dining’s Plan MAINTAINING SAFE ENVIRONMENTS It is our commitment to both our associates and guests to maintain a safety first approach in the enhancement of the overall dining experience.

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The University’s Plan The University of South Florida is committed to promoting the health and safety of every member of the University community and to delivering high quality instruction, including resuming some inperson classes in the fall of 2020.

FOCUSING ON STUDENTS From team member health monitoring to dining area adjustments, our operational plans include detailed strategies to ensure that the USF Community feels safe when returning to campus.

ENGAGING EMPLOYEES USF Dining employees will feel safe and confident when returning to work.

Each location will train employees on the newest health monitoring, sanitation practices and operational changes taking place across campus.

ADAPTING OPERATIONS A nimble and flexible approach towards changing conditions focused on the safety and needs of our guests.

As we return to a new normal, there are two goals that USF will strive to meet:

SHORT TERM: Transition in a phased approach back to on-campus operations while continuing to implement social distancing measures as indicated by the data.

LONG TERM: Promote academic continuity and economic, community, and sustained public health recovery for the University.

Adapting Our Operations With safety as our highest priority, we are adjusting our operations at all levels to exceed students’ safety standards and contribute to the overall health of our USF community. Some of these re-open operations strategies include: • Directional and informative signs and graphics • Floor markers designating safe distances and directional traffic flow

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• Table & chair reconfiguration • Increased sanitizing frequency • Individually wrapped grab & go fruit • Single-use cup policy • Silverware distribution • Installing plexiglass at points of sales

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• Individually packaged condiments

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• Frequent cleaning of high-touch surfaces

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Fostering A Safe Campus A series of new communications have been developed to welcome back students to school and encourage safe integration back into campus life.

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Thank you for doing your part to help prevent the spread of COVID-19.

Thank you for doing your part to help prevent the spread of COVID-19.

HELP THE HERD STAY HEALTHY

Do your part to help prevent the spread of COVID-19.

Wear a face covering.

Wear a mask or other face covering when inside or around others.

Practice physical distancing.

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Stay at least 6 feet apart. Avoid hugs, handshakes, and close quarters.

Wash your hands often.

Wash your hands with soap and water for 20 seconds or use hand sanitizer that contains at least 60% alcohol.

Clean & disinfect your space.

Clean and disinfect frequently touched surfaces.

These easy actions don’t just help protect you, they help protect the entire USF community. You play an important role in helping the herd stay healthy!

usf.edu/coronavirus

Engaging Students Virtually USF Dining has enhanced it’s virtual experience and communications to keep the USF community informed while practicing safe distancing.

We’re Ready For You Video USF Dining is excited to start the Fall semester and provide our guests a great college dining experience. Our updated re-opening strategies are highlighted in our new “We’re Ready for You” video found at www.usfdining.com

Chat with USF Dining Students, their families and faculty and staff are welcome to join any of USF Dining’s virtual chats. Participants will have the opportunity ask questions or provide any feedback directly to USF Dining’s staff, including a special Meet the Manager’s session to speak with our lead dining hall managers.

Social Media, Blogs & Newsletters Stay up to date with the latest USF Dining events, news and promotions! Follow USF Dining on social media for daily updates on what’s happening in dining around campus. Check out our brand new Nutrition Nook blog (www.nutrition-nook.com) to get the latest health and wellness information from our own registered dietitian. Don’t forget to sign up for our weekly dining email for the latest announcements, events, hours of operation and more! Simply go to the contact us page on www.usfdining.com and click the sign up link.

Enhanced Convenient Store Offerings USF Dining’s convenient stores offer a variety of delicious grab & go food, snacks, drinks, treats and even household items. These stores will now also offer extra items to help provide students a safe on-campus experience. These items include face masks, spray and gel hand sanitizers, disposable gloves and sanitizing wipes.

Send Care Packages Hip Kits Hip Kits are student care packages that are ordered, fulfilled, delivered by a third party partner. Safely send care packages as birthday gifts, fuel for finals week, or just to show someone your thinking of them.

Customers can place their orders at www.hipkits.com.

Keeping The Community Safe We pledge to ensure employees come to work healthy and safe, leaving and returning in the same condition at the end and beginning of each shift. By delivering on these safety measure we are committing to the overall health of our people, and your students, faculty and campus community. Among many employee safety measures under development are: • Mandatory hand washing every 20 minutes • Employee temperature monitoring • Proactively procured PPE • Social distancing • Plexiglas barriers • Employee time clock health screening daily survey • Facial Coverings are required: » In all front-of-house and other guest interaction activities. » In any situation where 6 ft. social distancing is not possible Employees will also undergo enhanced COVID-19 specific safety training that includes COVID-19 mitigation tactics, PPE protocol and employee health monitoring resources to help prepare for return to work. The training also includes guidance on increased sanitation measures and social distancing techniques to help ensure the safety of our students, campus community and team members.

USF Dining is closely monitoring the University’s and CDC guidelines and will continue to update procedures to ensure the safety and satisfaction of the USF community.

If you would like more information about re-opening, Meal Plans, or need help with anything involving on campus dining, please contact us at dining@usf.edu.

www.usfdining.com