2/14/10 Dealers Guide to the NADA Convention

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PassTime USA

Technology the Solution in a Troubled Economy In today’s economy, with rising unemployment rates and falling credit scores, where does a buyhere, pay-here dealer turn to help manage all these factors and still be successful?

One place you might not think to look is payment assurance technology. Solutions like payment assurance technology could be exactly what you need to keep your business profitable during difficult times.

PassTime USA, a payment assurance technology company, has been providing products and solutions to the subprime automotive market for nearly two decades.

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As a key contributor to the industry, PassTime USA understands the major factors that contribute to success in the buy-here, pay-here marketplace.

“Payment assurance solutions are about reducing risk,” says Stan Schwarz, Founder and CEO of PassTime USA. “When lending to subprime customers, risk is the biggest factor. If you can adequately manage risk, you are going to be successful and that’s what payment assurance devices are all about.”

As an innovator in the industry, with products like the PassTime Plus and PassTime Elite, PassTime USA supplies collection

tools to buy-here, pay-here dealers nationwide to help them successfully minimize their risk.

PassTime USA understands the buy-here, pay-here arena and their products and services are specifically designed to move your dealership in the right direction.

So, just how do PassTime’s solutions help lenders be successful?

Essentially, they are collection and repossession tools that help reduce defaults and delinquencies on vehicle loans. The by-product of reduced delinquencies and late payments is another key factor to success: cash flow.

PassTime products and services have been shown to help increase cash flow for lenders because more consumers pay, and they pay on time.

Technology might not be your first thought in finding solutions in uncertain times, but improved delinquencies and additional cash flow can be just what a buy-here, pay-here dealer needs to weather the storm.

For additional information on how PassTime can create successful business solutions for you, please contact PassTime at info@passtimeusa.com or 877-PASSTIME (877727-7843).

OPENLANE - NADA Booth #2515

OPENLANE Booth Offers Education, Incentives OPENLANE, Inc., exhibiting at Booth #2515, is giving a $50 gift card to any new, unregistered OPENLANE dealer who visits the booth to register and view a demonstration of the company’s online wholesale automotive auction. In addition, dealers attending NADA are privy to the following exclusive incentives: • Waive the first three sales success fees (worth $375) when dealers register and view a demo. (Three sales success fees per dealership must be used by February 28, 2010. Dealership must be a new OPENLANE seller.)

• Get one free buy fee (worth up to $250) on the first repossessed

how to transport units.

(First transport must be ordered by February 28, 2010.)

begin using online auctions and ultimately improve overall efficiency.

Andrew Iorgulescu, Vice President of Business and Dealer Development, is presenting a session entitled, “Turning Adversity into Opportunity – Using Online Auctions to Boost Sales and Increase Efficiency, in Any Economy.” vehicle purchased on OPENLANE.com, when dealers register and view a demo on how to access these vehicles. (Free buy fee must be used by February 28, 2010.)

• Get $100 off the first CarsArrive trans port order on OPENLANE Open Auction when dealers view a demo on

In addition to these incentives, Andrew Iorgulescu, Vice President of Business & Dealer Development, is presenting a session entitled, “Turning Adversity into Opportunity - Using Online Auctions to Boost Sales and Increase Efficiency, in any Economy.” Dealers can learn how best to

This presentation will be given on the following days and times: • Friday, February 12th at 3:15pm in Room 306A&B • Sunday, February 14th at 3:30pm in Room 204B • Monday, February 15th at 10:30am in Room 204B Please contact us at 866-969-0321 for any questions.

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Need to know about BH Visit The Leedom Gro

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BHPH? Then you need us.

Group at Booth 2207.

Auto Raptor

Booth

#557

Enfotrace

Booth

#2926

Leedom

Booth

#2207

Openlane

Booth

#2515

Passtime

Booth

#1020

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Enfotrace

LendersEye Introduces New Features Enfotrace’s LendersEye is a continuously evolving Location Based Service (LBS) for the vehicle finance industry. The Enfotrace mission is to develop superior products that anticipate the expectations of its current customers, supply partners and future industry prospects.

Dealers that use the LendersEye device have discovered it is as simple as the click of a mouse.

Not only do they get to see their vehicles in real time, they also get historical viewing, the direction of travel and the ability to disable the starter.

LendersEye utilizes a state-of-the-art backend

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and user interface viewable using satellite imagery, accessible anywhere in the world.

Recently added features include the Stop Verifier, which automatically programs the device to give you location information when a vehicle stops for more than four hours.

With Tow-Lot Notifications, Enfotrace gives the customer the ability to program multiple towlots into their GPS unit for alert notifications via e-mail or text once a vehicle enters one.

When activated, the newly added Thirty Day Watcher will locate your vehicle every 25 hours for

the next 30 days.

Enfotrace continues to pack in unique features to its industry-leading LendersEye product, allowing the vehicle finance industry to operate at a high level of success.

The LendersEye GPS device is a full-featured credit card-sized device

with a built-in high gain GPS antenna. Combine that with Enfotrace’s OBDII quick connect cable and you have the easiest fixed installation in the LBS industry.

With over 150,000 devices deployed in multiple vertical applications, Enfotrace has established an excellent reputation in the industry. The manage ment team boasts approximately 100 years of combined knowledge with GPS tracking products.

If you would like to learn more about LendersEye powered by Enfotrace, please call (866) 298-6333 or e-mail sales@enfotrace.com

Results At Last

Empower Your Salespeople Follow-up, follow-up, follow-up has been the mantra of managers and owners since the days of the horse and buggy: if you follow up you will sell more cars.

Follow-up alone will not close more deals, it is only one piece of the puzzle.

Relationship building, in conjunction with smart follow-up is what will increase your closing percentage.

Greet and listen to the customer and discover his needs and interests as you follow the steps of the sales process.

The information that you gather in the first couple of minutes will increase your odds of winning the deal.

Knowledge is king and the

use of technology to record data will give you an edge when you reach for the sale.

Howard Leavitt Dealers overthink the basics and forget about the relationship between a salesperson and the potential customer. They’re more concerned about the steps of the sale than the sale itself.

Building a common ground with the customer

will close more deals than just following a restrictive sales process.

Dealers should think of today’s smartphones as a way to communicate with and empower the sales person.

I ran a sales floor for over thirty-five years and empowering does work.

When you combine a team effort with a strong champion, simple technology and structure, salespeople will see the benefits of data management as they sell more cars.

Empowered salespeople don’t give away the store; they increase profitability by maintaining strong business relationships with their customers.

Empowerment helps retain salespeople, who in turn help retain your customer base. It is a win-win for all.

Simple, powerful, and easy to use, AutoRaptor outperforms other CRM tools with intuitive features that address all the inherent tasks a dealership must handle in order to grow business and stay ahead of the competition.

With an incredible array of bundled applications, AutoRaptor perfectly complements the dealer management system, leverages all the functions of the business development center and, best of all, leaves plenty of time for sales professionals to do what they do best… sell cars.

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Used Car News 24114 Harper Ave. St. Clair Shores, MI 48080 800-794-0760 586-772-5200 Fax: 586-772-9400 Email: sales@usedcarnews.com www.usedcarnews.com

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