UPIKE Family Connections Resource Guide 2026

WELCOME FROM THE President

Welcome to the University of Pikeville, or as we call it, The UPIKE Family! We are so very happy you have chosen to join us on your educational journey.

This Resource Guide will help you get started by answering many of the questions you might be embarrassed to ask. Things like, “How can I get onto Wi-Fi?” “Where is the tutoring center?” or “What is ACE?” Of course, everyone here would love to help you!

During GROWL you will meet new and current students,

faculty and staff, and begin to form relationships that will last throughout your college experience. Whether you are an introvert, an extrovert or somewhere in between, we are here to support you as you start your UPIKE journey.

Hang on to this Resource Guide and dive in, dig around, find what you need, then get out and make some connections. We cannot wait to learn who you are!

Go Bears,

Burton J. Webb President

WELCOME FROM

THE Director

At UPIKE, we understand the transition to college impacts students and their families.

Family Connections is here to advise you of the processes in place on campus and provide you with invaluable resources you may lean on during your student’s collegiate experience.

As your student becomes a Bear, I’ll be sharing information to guide you along the way. From sending

care packages, to addressing homesickness or learning the UPIKE lingo, I’ll be your go-to person. Communication is a two-way street, so don’t hesitate to reach out to me to help alleviate any uncertainty along the way.

It won’t take long for you to understand why our students often express that UPIKE feels like home.

STEPHANIE STILTNER

Director of Family and New Student Connections

Office: (606) 218-5815 | Cell: (606) 616-8407

Email: family@upike.edu

facebook.com/UPIKEfamilyconnections

MEET YOURAdvisors

The primary goal of the Center for Student Success (CSS) is to provide academic advising to all first-year and new transfer students. Your first advising conversation will focus on you—your interests, what drew you to UPIKE, the responsibilities you will be balancing alongside your coursework and how the CSS can best support you. Your advisor will work with you to create your class schedule and remains available to assist with schedule adjustments through the final days to add or drop classes, in accordance with the academic calendar.

The advising team is here to support you throughout your first year, whether you are navigating the transition from high school to college, learning to use Self-Service, developing good academic habits or managing your time efficiently.

JessicaHazlewood@upike.edu Office location: ADM 220B

NolanFernandes@upike.edu

AStacy@upike.edu Office location: ADM 220C

MEET YOUR GROWL LEADERS

A GROWL Leader is a student leader who serves as a mentor and guide for new students. They welcome incoming students with energy and school spirit, help them navigate campus resources, and make sure no one feels lost or alone. GROWL Leaders answer questions, share insider tips, and create fun, meaningful moments that turn first-day nerves into lasting friendships.

JONAH ADKINS

Hometown: Belfry, KY

Major: Secondary Education –Social Studies

Involvement: Student Ambassador, First Year Success Leader, and UPIKE FIRST Week Ambassador

On a typical day, you can find me on campus: “In the plaza.”

What brings you joy? “Going to BOGO night at Bdubs with the boys.”

MCKENZIE BLANKENSHIP

Hometown: Pikeville, KY

Major: Biomedical Sciences

Involvement: Optometry Scholars Program and Cheerleader

On a typical day, you can find me on campus: “On a typical day, you can find me on campus at Chick-fil-A or the library!”

What brings you joy? “Spending time with my family and friends and at the lake!”

OWEN BOOKMAN

Hometown: Belpre, OH

Major: Communication and Film and Media Arts

Involvement: MarComm Videographer and Football

On a typical day, you can find me on campus: “You can find me on campus outside in the Plaza with friends sitting in the sun.”

What brings you joy? “Being kind to all groups of people no matter their social status or friend group.”

EMILEE COMPTON

Hometown: Pikeville, KY

Major: Nursing

Involvement: Softball Team, Student Nurses Association Pikeville

On a typical day, you can find me on campus: “You can find me at Chick-fil-A or in the Elliott School of Nursing building.”

What brings you joy? “Jesus, spending time with my friends and family, helping others, listening to music and Cotton Candy Alanis.”

WYATT FIELDER

Hometown: Lancaster, KY

Major: Biomedical Sciences

Involvement: Track & Field and Optometry Scholars Program

On a typical day, you can find me on campus: “You can usually find me in the Hoops facility.”

What brings you joy? “Playing guitar, hanging with friends, hunting and fishing.”

ASHLYN PATRICK

Hometown: Salyersville, KY

Major: Biomedical Sciences

Involvement: Student Ambassador, Osteopathic Medical Scholars Program and Softball.

On a typical day, you can find me on campus: “On a typical day, you can find me in the Armington Building or at Chick-fil-A.”

What brings you joy? “Spending time with Jesus, my family and my friends!”

CHLOE ROBERTS

Hometown: Canada, KY

Major: Elementary Education Involvement: KEA-AE Publicist, Dance, Kentucky Mountain Laurel Festival Representative, Family Connections Assistant and the ACE Program

On a typical day, you can find me on campus: “On a typical day you can find me in the plaza sitting in the sun.”

What brings you joy? “I enjoy hanging out with my friends, teaching, tutoring and working to better my community.”

LILLY SLONE

Hometown: Pikeville, KY

Major: Middle School Math Education Involvement: Family Connections Assistant and National Society of Leadership and Success

On a typical day, you can find me on campus: “On a typical day, you can find me hanging out with my friends at the Café or Chick-fil-A!”

What brings you joy? “What brings me joy is Jesus, reading my Bible, family and friends!”

IZZY STONE

Hometown: Pikeville, KY

Major: Elementary Education

Involvement: Baptist Campus Ministry and Family Connections Assistant

On a typical day, you can find me on campus: “On a typical day, you can find me with my friends in the Café!”

What brings you joy? “I enjoy spending time with Jesus and my loved ones!”

LARA TACKETT

Hometown: Belfry, KY

Major: Secondary Education –English

Involvement: Presidential Scholars Program, BUG (Blessed Unity of God), Baptist Campus Ministry, English Club, and ACE Program

On a typical day, you can find me on campus: “Hanging out with my friends at Chick-fil-A!”

What brings you joy? “Growing deeper in my walk with Jesus, spending time with friends and family, and listening to good music!”

KEEGAN WALLACE

Hometown: Elkhorn City, KY

Major: Secondary Education – Math Involvement: Student Ambassador

On a typical day, you can find me on campus: “At Chick-fil-A.”

What brings you joy? “Watching my community grow.”

YOUR FIRST steps AT UPIKE NEW STUDENT CHECKLIST

You’ve finished GROWL, so what’s next?

Check out these helpful tasks to do prior to the start of the semester. Please note this list is not exhaustive, as every student’s transition may be different, so be sure to check your UPIKE email often.

† Submit official high school transcripts. Go to parchment.com to request official transcripts be sent to wewantyou@upike.edu or UPIKE Admissions, 147 Sycamore Street, Pikeville, KY 41501.

† If you have taken dual credit courses while in high school or college courses for which you will receive transfer credit(s), request your official college transcripts. Requests can be made on the institution’s website, parchment.com, or studentclearinghouse.org and should be sent to wewantyou@upike.edu or UPIKE Admissions, 147 Sycamore Street, Pikeville, KY 41501.

† Provide copies of Advanced Placement score(s) for potential course credit. Go to APscore.org and log in to your College Board account or create an account using your AP number.

† We encourage everyone to meet with Financial Aid if you have any questions. Appointments are available on campus, via phone or Microsoft Teams and available for students and their families. Call (606) 218-5254 or email finaid@upike.edu to schedule your appointment.

† Apply for campus housing or provide information regarding housing plans by logging in to upike.housing.cloud. All new students are required to provide information regarding their housing plans for the 2026-2027 academic year. The application will gather information for students wishing to live on campus, as well as allow commuter students the option to select a meal plan. Studentathletes are required to live on campus with exceptions given if the student lives with a parent or legal guardian within 40 miles of campus,

is married, has a child or is 23+ years old.

† Check your UPIKE email daily to receive important information from UPIKE.

† Set up your UPIKE email on a mobile device. You can download the Outlook app or connect your UPIKE to your mobile device. Instructions can be found on page 25.

† If you are a student-athlete, complete the items listed on the new studentathlete checklist on the next page.

† If you plan to work on campus, see page 34 and be sure to bring your original hiring documents to campus.

† If you need academic accommodations, complete the initial request form and upload your documentation. For more information, visit upike.edu/drc.

† Review payment options.

† Mark your calendar for UPIKE FIRST Week (August 19-23) and be sure to not schedule work, medical appointments or vacation during this time. All new UPIKE students are required to attend UPIKE FIRST Week events.

† Complete the required online training and surveys that cover topics like alcohol and other drugs, sexual assault prevention and mental health. You will receive detailed instructions on how to access and complete the course in July and early August via your UPIKE email.

† Sign up for AlertAware from the app store. See page 50 for details.

† Update emergency contact information in Self-Service.

PARKING PERMIT

Information about how to obtain your UPIKE parking permit will be emailed to your UPIKE email address prior to your move-in date or the start of classes.

SURVEYS INCLUDE:

† College Student Inventory - Complete using the QR code below.

† Alcohol Education via 3rd Millenium Classrooms

† Title IX and You: Building a Culture of Care via United Educators

† Student Assessments - Log in to Canvas and complete the following surveys:

† Expectations of College Life (3 minutes)

† Career Readiness Inventory (15 minutes)

† Task and Lifestyle Development (30 minutes)

† Ethical Awareness (3 minutes)

COLLEGE STUDENT INVENTORY

The CSI is a brief survey that allows you to share your expectations about college with us. There are no wrong answers. Trust your gut. Your honesty helps us identify areas where we can connect you with programs and services that may interest you. If you encounter technical problems while completing the survey, try retaking the survey immediately. Contact meganchildress@ upike.edu if you’re unable to complete after two attempts.

LOG IN TO UPIKE SELF-SERVICE TO:

† Confirm class schedule

† Review and complete financial aid checklist

† If you have loans:

† Complete loan entrance counseling

† Sign your master promissory note for student loans

† Enter emergency contact information

NEW STUDENT-ATHLETE CHECKLIST

Student-athletes need to complete the following checklist in order to submit information and documents to UPIKE Sports Medicine. If you have questions, contact Director of Sports Medicine Lauren Curley at (606) 218-5354 or laurencurley@upike.edu. Must be completed by July 20, 2026.

† Create an ATS account

† Visit upike2.atsusers.com

† Username and Password: new

† Forms Completed

† UPIKE Pre-Participation

† Insurance Information

† Assumption of Risk and Consent to Treat

† HIPAA Waiver (Must put specific names i.e. Jane Doe, John Doe)

† Medication Supplement Form

† Sickle Cell Trait Waiver

† Underage Student-Athlete Medical Consent Pregnancy and Athletic Risks

† PHQ9

† Agreement to Disclose Injuries or Illness College Concussion A Fact Sheet for Student-Athletes

† NAIA Official Student Consent Form

† Primary Insurance Card (front and back as big as possible)

† Emergency Contacts

YOUR UPIKE ID

WHAT IS MY UPIKE ID USED FOR?

• Identification

• Utilize your meal plan in City View Café and Food Lab. Certain menu options are available via meal swipe at Table 99.

• Spend Bear Bucks in food court or Table 99 (or City View Café for commuter students and guests)

• Mobile ordering at Chick-Fil-A and Starbucks

• Print/copy/scan services

• Library services

• Access Fitness Center

• Access Residence Halls

• Enter athletic events

• Discounts at area businesses

Tips:

Do not punch a hole in your UPIKE ID. If you misplace or lose your UPIKE ID, call (606) 218-5200 immediately so we can deactivate the card.

Replacement UPIKE IDs are $10 and are available in the Business Office, located on the ground floor of the Administration Building.

WHAT ARE BEAR BUCKS?

Bear Bucks can be used as a declining balance card for purchases in the food court, Chick-fil-A, Starbucks, Food Lab, Mountainside Market, Table 99 and City View Café.

Bear Bucks will carry over from the fall to spring semesters but will be eliminated at the end of the spring semester. It is much cheaper for a student to use their Bear Bucks at the dining options than to pay cash.

Funds can be added to your UPIKE ID by calling the Business Office at (606) 218-5200.

AUGUST 2026

Academic AND RESIDENTIAL CALENDAR

OCTOBER 2026

Su

NOVEMBER 2026

DECEMBER 2026

FEBRUARY 2027

MARCH 2027

Su M T W Th F Sa

APRIL 2027

Fall 2026

August 18 First-year students move-in*

August 19-23 UPIKE FIRST Week

August 24 Classes begin

September 7 Labor Day (University closed)

October 8-9 Fall Break (No classes)

October 14 Last day of 1st 8-week classes

October 19 First day of 2nd 8-week classes

October 21 Registration for Spring 2027 begins

November 25-27 Thanksgiving Break (No classes and residence halls remain open)**

December 7 Last day of classes

December 8-11 Final Exams

December 12 Residence Halls close for Winter Break***

Spring 2027

January 10

Residence Halls open for spring semester

January 12 Classes begin

January 18 MLK Day (No classes)

March 3 Last day of 1st 8-week classes

March 8-12 Spring Break (No classes)***

March 15 First day of 2nd 8-week classes

March 24

Registration for fall 2027 begins

April 15-16 Canvas Instructional Days (Hillbilly Days Festival)

May 4 Last day of classes

May 5-7 Final exams

May 8

Residence halls close (for non-graduating students, extended stay available to those who work during commencement ceremony)

May 8 Commencement

Students

AIRPORT Shuttle SCHEDULE

UPIKE

Shuttles available for:

Blue Grass Airport, Lexington, KY (LEX)

Louisville International Airport, Louisville, KY (SDF)

THANKSGIVING BREAK

Departs Campus: Wednesday, November 25, 2026

Airport Shuttle 1

6 a.m. Leaves campus

9 a.m. Arrives at Lexington, Ky.

10:30 a.m. Arrives at Louisville, Ky.

Returns to Campus: Sunday, November 29, 2026

Airport Shuttle 1

2 p.m. Pickup at Louisville, Ky.

3:30 p.m. Pickup at Lexington, Ky.

WINTER BREAK

Departs Campus: Saturday, December 12, 2026

Airport Shuttle 1

6 a.m. Leaves campus

9 a.m. Arrives at Lexington, Ky.

10:30 a.m. Arrives at Louisville, Ky.

Airport Shuttle 2

6 a.m. Leaves campus

8:30 a.m. Arrives at Charleston, W.Va.

10 a.m. Arrives at Huntington, W.Va.

Returns to Campus: Sunday, January 10, 2027

Airport Shuttle 1

2 p.m. Pickup at Louisville, Ky.

3:30 p.m. Pickup at Lexington, Ky.

Airport Shuttle 2

2 p.m. Pickup at Huntington, W.Va.

3:30 p.m. Pickup at Charleston, W.Va.

West Virginia International Airport, Charleston, W.Va. (CRW)

Huntington Tri-State Airport, Huntington, W.Va. (HTS)

SPRING BREAK

Departs Campus: Saturday, March 6, 2027

Airport Shuttle 1

6 a.m. Leaves campus

9 a.m. Arrives at Lexington, Ky.

10:30 a.m. Arrives at Louisville, Ky.

Returns to Campus: Sunday, March 14, 2027

Airport Shuttle 1

2 p.m. Pickup at Louisville, Ky.

3:30 p.m. Pickup at Lexington, Ky.

END OF YEAR

Departs Campus: Sunday, May 9, 2027

Airport Shuttle 1

6 a.m. Leaves campus

9 a.m. Arrives at Lexington, Ky.

10:30 a.m. Arrives at Louisville, Ky.

Airport Shuttle 2

6 a.m. Leaves campus

8:30 a.m. Arrives at Charleston, W.Va.

10:30 a.m. Arrives at Huntington, W.Va.

All shuttles leave campus at 6 a.m. on their departure date. Pick-up times are in the afternoon on the return dates.

The deadline for shuttle applications is one week before the shuttle departs campus. Shuttle applications will be available to students on CampusGroups.

CAMPUS Traditions

“The Climb”

“The Climb” is the signature event of UPIKE First Week as our newest Bears climb “The 99” to signify the beginning of their UPIKE journey. During this ceremony, you’ll be officially welcomed to campus by our President, Vice President for Academic Affairs, many of our faculty and staff, students, alumni and more. This is an evening you’ll remember for years to come. Invite your family to attend.

“Halfway to Graduation”

“Halfway to Graduation” is hosted each spring and celebrates your achievements as you reach the halfway mark of your higher education journey. Faculty and staff present students with their SecondYear pin to add to the First-Year pin they received during “The Climb.”

“Next Steps”

As a new student, you start your UPIKE journey with “The Climb.” As you graduate, you return to the historic 99 to complete that journey with “The Next Steps.” Faculty, staff, alumni and families join us as we celebrate your accomplishments and cheer you on as you walk down “The 99” to receive your alumni pin.

The Division of Student Success empowers UPIKE students through personalized support, meaningful relationships and a culture of care. We help students confidently navigate their academic journey, build essential skills, connect with resources and pursue their own version of success.

Core Belief

Student success is not one-size-fits-all. It is personal, relational and lifelong.

Our Purpose

We foster meaningful relationships and provide personalized support that empowers every student to define and pursue their own version of success.

Our Services & Support

» Transitions support

» Advocacy

» Problem-solving

» Academic Planning

» Skill Building

» Family Engagement

» Connection

Our Students Should Feel:

» Heard because their story matters

» Understood without judgement

» Supported by practical solutions

» Empowered without being enabled

» Relieved knowing they aren’t alone

» Validated that their success is personal

» Connected through relationships that make a difference

» Intentionally and unrelentingly welcome

STUDENT Success

Registering for Classes

The Center for Student Success (CSS) is your first stop for registration when you become a UPIKE Bear. If you are a first-year student, your Student Success Advisor will register you for your first two semesters. If you are a transfer student, your Student Success and Transfer Advisor will register you for your first semester.

After that, your advisor will work with the Registrar’s Office to transition you to a faculty advisor in your chosen major. Your faculty advisor brings specialized knowledge in your field of study and will be a valuable resource throughout your time in the program.

Before registration for your second semester, you may receive messages from different offices on campus if

Academic Advising

Beyond helping you register for classes, your advisor can support you in many other ways. You might meet with your advisor to talk about:

Programs or careers you are interested in

• Changing your major, minor, or career path

• Adding or dropping classes

• Academic challenges, time management, or study skills

• Personal struggles or barriers you may be facing

• Absences due to medical, athletic or personal reasons

• Your successes—we want to celebrate with you!

When you meet with your advisor, you can expect them to advocate for you both academically and personally. They are knowledgeable about degree requirements and university policies and can help connect you with support services across campus. You should plan to meet at least twice each semester, but they are available as needed during office hours.

Advising is a two-way partnership, and your advisor will also have expectations for you. They expect you to

there are any holds on your account. These holds must be resolved before you can register. Common holds include Financial Aid holds (which may require completing your FAFSA or addressing outstanding issues), Business Office holds (which require payment of your balance), and Registrar’s Office holds (which may require submitting final, official transcripts from previously attended high schools or colleges). You must take care of these holds to register.

Once your holds are cleared, your advisor can help you register for classes. We recommend registering as early as possible each semester so you can secure your preferred schedule and get into the classes you want before they fill up.

maintain open communication and to be honest, engaged, and proactive in taking ownership of your academic journey.

During your first meeting with your Student Success Advisor, you will receive an advising contract that outlines these expectations and additional information. Be sure to read it carefully—just as you would for any syllabus—and ask questions if anything is unclear.

TIPS FOR Transfer STUDENTS

While we know that transfer students aren’t new to college , we recognize that transitioning to UPIKE is still a new experience and hope to help ease that transition, connect you to support services, and welcome you to the UPIKE family. Below are a few tips to make your transition on “The Hill” as seamless and rewarding as possible:

THE PAPERWORK

• Final Transcripts: Ensure all previous institutions have sent your final, official transcripts to the UPIKE Admissions Office.

• The Credit Check : Review your transfer credits in SelfService. This shows exactly how your previous hard work fits into your UPIKE degree. If you see something you have questions about or aren’t seeing credits you believe you’ve already taken, don’t hesitate to ask. We don’t mind double checking.

PREPARING FOR THE FIRST DAY:

• Your UPIKE Identity: Always carry your UPIKE ID card. This will give you access to buildings, including dorms, and is your meal ticket for campus dining.

• Log In & Sync Up: Access your UPIKE email, Canvas, and the campus Wi-Fi. Pro tip: enable notifications for both your UPIKE email and Canvas on your phone for real-time updates.

• Book Check: Textbooks are free. Each class syllabus will provide any required texts and resource links.

ONCE CLASSES BEGIN:

• The “Check-In” Meeting: Schedule a quick meeting with your Student Success and Transfer Advisor. We want to make sure your transition is going as smoothly as possible.

• Your advisor is your primary advocate: From class registration to finding the right campus resources, your advisor is here to help. If you are feeling overwhelmed during the first few weeks, please stop by your advisor’s office. A 10-minute conversation can often solve a week’s worth of stress!

• Explore campus: Visit the Center for Academic Excellence on the ground floor of the Allara Library. Knowing where your resources are before you need them is a transfer student’s superpower.

MAKING THE MOST OF YOUR EXPERIENCE:

• Join something: Whether it’s an intramural team, a professional club related to your major, or campus ministry, find one way to connect beyond the classroom.

• Attend Events: You pay a student activity fee each semester - don’t let it go to waste! Take advantage of the fun while making new friends, creating memories, and giving yourself space to unwind after all your hard work and responsibilities.

Remember that you aren’t just a number here; you’re a Bear. If you have questions, we have answers. Let’s make this your best semester yet!

ORIENTATION AND First-Year PROGRAMS

The First-Year Experience is a concentrated effort designed to orient new students to college life, help them integrate into an academic and social network of professors and classmates, and provide them with the knowledge and resources necessary to their success throughout their college career. This experience includes GROWL (Gathering for Registration, Orientation, Welcome, and Leadership), UPIKE FIRST Week and First-Year Seminar, a one-semester course.

GROWL

During GROWL, students meet their advisors, plan their first-semester schedules, and complete necessary first steps to becoming a UPIKE Bear. Families join students on campus for this fun and informative day and engage with faculty, staff and current students. GROWL is an immersive introduction to campus and the UPIKE Family.

UPIKE FIRST WEEK

UPIKE FIRST Week is held during the week prior to the start of the fall semester and begins with first-year students moving into their residence halls. This intensive five-day program includes sessions and activities that allow students the opportunity to learn more about what their college experience will entail. Some key events include interacting with classmates and instructors for First-Year Seminar, a first-year welcome ritual called “The Climb,” a day of service and a non-denominational worship service.

BECOMING A BEAR: FIRST DAY OF SERVICE

Service lies at the heart of the UPIKE experience. On the Saturday before classes begin each fall, first-year students continue the tradition of rolling up their sleeves to help others in the community. We serve as a way to say ‘thank you’ for the blessings of our lives, to partner with

others in need, and to work toward the common good of our community and world. Expect to be challenged and learn new skills. This is an opportunity to meet others and, surprisingly, a fun day in which you feel good in the end. Wear old clothing that you can get dirty and even get paint or mud on. All volunteers must wear closed toe shoes (like sneakers, tennis shoes, etc.).

FIRST-YEAR SEMINAR

The First-Year Seminar course is required for all firstyear students. Students develop successful study and learning skills specific to college coursework, work on time management skills, learn about various resources on campus, and learn about the value of a UPIKE degree.

WELCOME WEEK

Events are held each evening during the first week of classes so students can preview the types of events held throughout the year and meet new people on campus. The highlight of the week is the Street Fair featuring local businesses and organizations on campus.

25 YEARS OF SUPPORTING FIRST-GENERATION STUDENT SUCCESS AT UPIKE

Because being the first doesn’t mean being alone.

Starting college is a major milestone for students and their families. It can also feel very overwhelming. With ACE, you don’t have to navigate college alone.

ACE (TRIO Student Support Services) is a federally funded program dedicated to helping students succeed academically, persist in college and graduate. For 25 years, ACE has provided guidance, resources, and a supportive community from freshman year through graduation.

WHY

STUDENTS CHOOSE ACE

• JumpStart Program (pre-semester orientation experience)

• Personalized academic support and advising

• Guidance with financial aid and FAFSA

• Mentors and meaningful connections

• Campus resources and advocacy

• Dedicated lounge, study space and learning tools

• Ongoing support through graduation

Once accepted, students remain in ACE until they earn their degree.

YOU MAY BE ELIGIBLE IF YOU:

• Are a first-generation college student (neither parent has a 4-year college degree)

• Meet federal income guidelines

• Are registered with the Disability Resource Center for having a documented learning or physical disability

START STRONG WITH ACE

• Visit the ACE Office

• Ask your advisor about ACE

• Apply today to secure your spot

CENTER FORAcademic EXCELLENCE

The Center for Academic Excellence (CAE) provides undergraduate students with free academic support led by a team of tutors who are also students in the UPIKE classroom. CAE offers a large variety of services including tutoring, time management and referrals to campus resources. Staff work closely with athletic teams to meet the needs of student-athletes.

The CAE is a Certified Tutoring Center through the International Tutor Training Program Certification (ITTPC). This means our tutoring program meets national standards set by the College Reading and Learning Association (CRLA) for how tutors are trained. This certification shows that the CAE provides high-quality tutor training and follows best practices used by colleges and universities around the world.

All student staff must have at least a 3.5 CGPA and an “A” in the course(s) tutored. Staff can assist with time management and campus

acclimation, and tutors partner with professors to offer specialized workshops for classes to provide individualized support.

ATHLETIC STUDY HALL PROGRAM:

• More than 8,000 attendance scans per semester for student-athletes required to complete Study Hall hours.

• More than 400 student-athletes (more than half of all undergrad student-athletes) complete required Study Hall hours each week.

• Each participating team bases requirements on GPA and athletic eligibility requirements.

• CAE staff communicates study hall hours, workshops, and tutoring attendance to coaches.

The CAE is located on the ground floor of the Allara Library building. Students can visit the CAE for tutoring and view schedules on CAE’s social media pages and across campus.

CAE Instagram

Academic PROGRAMS

You may have known exactly what you wanted to do with your life since you were 10 years old, or you may still be exploring your options. Either way, UPIKE will prepare you for success.

Majors Offered

BUSINESS

• Business Administration (A.S. or B.B.A.)

• Accounting Emphasis

• Management Emphasis

• Information Technology Management (B.S.)

HUMANITIES

• English (B.A.)

• Film and Media Arts (B.A.)

• Medical Humanities (B.A.)

• Music (B.A.)

• Religious Studies (B.A.)

• Theatre (B.A.)

MATHEMATICS AND NATURAL SCIENCES

• Biology (B.A. or B.S.

• Biomedical Science (B.S.)

• Chemistry (B.A. or B.S.)

• Mathematics (B.A. or B.S.)

NURSING AND HUMAN SERVICES

• Nursing (A.S.)

• RN-BSN (B.S.)

• Social Work (BSW)

• Health and Human Performance (B.A. or B.S.)

SOCIAL SCIENCES

• Communication (A.S., B.A., or B.S.)

• Criminal Justice (A.S., B.A., or B.S.)

• History (B.A. or B.S.)

• History/Political Science (B.A. or B.S.)

• Psychology (B.A. or B.S.)

• Sociology (B.A. or B.S.)

EDUCATION

• P-12 Integrated Music Education – Certification (B.A. or B.S.)

• Educational Studies – Non-Certification (B.A. or B.S.)

• Elementary Education – Certification (B.A. or B.S.)

• Middle Grades Education – Certification (B.A. or B.S.)

• Secondary Education Biology – Certification (B.A. or B.S.)

• Secondary Education Chemistry – Certification (B.A. or B.S.)

• Secondary Education English – Certification (B.A. or B.S.)

• Secondary Education Mathematics – Certification (B.A. or B.S.)

• Secondary Education Social Studies – Certification (B.A. or B.S.)

OTHER

• Interdisciplinary Studies (B.A. or B.S.)

• Professional Studies (A.S., B.A., or B.S.)

Minors Offered

BUSINESS

• Business Administration

• Entrepreneurship

• Information Technology Management

HUMANITIES

• Art

• English

• Film and Media Arts

• Music

• Religious Studies

• Theatre

• Women & Gender Studies

• World Language & Cultural Studies

• Spanish MATHEMATICS AND NATURAL SCIENCES

• Biology

• Chemistry

• Data Science

• Mathematics

NURSING AND HUMAN SERVICES

• Social Work

• Addiction Studies

• Coaching

• Health and Human Performance

SOCIAL SCIENCES

• Communication

• Criminal Justice

• Global Health

• History

• Justice, Equity, Diversity, & Inclusion

• Political Science

• Psychology

• Sociology

Graduate PROGRAMS

• Master of Art in Teaching (MAT)

• Master of Business Administration (MBA)

• Master of Science in Strategic Communication (MSC)

• Master of Legal Studies (MLS)

• Master of Social Work (MSW)

• Teacher Leader Master of Arts in Education (TLP)

• Master of Science in Biomedical Science (MBMS)

Certificate PROGRAMS

UPIKE offers certificate programs to allow students to gain career-ready skills that compliment any major, free while completing their degree.

• Career Communication

• Corrections/Rehabilitation Control

• Digital Communication

• Digital Skills for the Workplace

• Interpersonal Skills for Professionals

• Justice, Equity, Diversity, & Inclusion

• Media Studies

• Ministry Leadership

• Political & Civic Engagement

• Spanish for the Workplace

• Strategic Organization Leadership

• Women & Gender Studies

• Women in Leadership

• Writing Studies

UNDERSTANDING A UPIKE Class Schedule

Meeting Days

M - Monday

T - Tuesday

W - Wednesday

R - Thursday

F - Friday

TR - Tuesday/Thursday

MW - Monday/Wednesday

MWF - Monday/Wednesday/Friday

MTWR - Monday/Tuesday/Wednesday/Thursday

MTRF - Monday/Tuesday/Thursday/Friday

UPIKE Acronyms, Abbreviations & Lingo

Names of colleges, departments, programs, and more are commonly referenced by an acronym or abbreviation rather than their full name. Below is a list of the most commonly used acronyms and abbreviations.

AS: Associate of Science

ACE: Academic and Cultural Enrichment program

BA/BBA/BS: Bachelor of Arts/Business Administration/ Science

Caf: City View Café

CAS: College of Arts and Sciences

CCOB: Coleman College of Business

DO: Doctor of Osteopathic Medicine

ESON: Elliott School of Nursing

CNHS: College of Nursing and Human Services

Building Codes

ACAD: Academy Building (Coleman College of Business)

ADM: Administration Building

ARM: Armington Learning Center

BT: Bears Tower (Ballroom)

COAL: Coal Building

CNHS: College of Nursing and Human Services

HOOP: Hoops Athletic Facility

HY: Hybrid

HPE: Health Professions Education Building

LIB: Allara Library

Online: Canvas

REC: Record Memorial Building

TBA: To Be Announced

FAFSA: Free Application for Federal Student Aid

GA: Graduate Assistant

MA: Master of Arts

MBA: Master of Business Administration

KYCO: Kentucky College of Optometry

KYCOM: Kentucky College of Osteopathic Medicine

PCOE: Patton College of Education

OD: Doctor of Optometry

OMSP: Osteopathic Medical Scholars Program

OSP: Optometric Scholarship Program

RA: Resident Assistant

SGA: Student Government Association

TCDM: Tanner College of Dental Medicine

LEARNING at UPIKE

Understanding Your Curriculum

UPIKE General Education curriculum is based on three learning goals.

A University of Pikeville student will:

LEARN HOW TO think

LEARN HOW TO learn

LEARN HOW TO express

General education requirements emphasize a strong foundation in basic skills like reading, writing, speaking, problem-solving and using technology, which will be necessary for courses you will take later on in your academic career.

There are common requirements that everyone must take, regardless of what major or career pathway you choose, and others that give you options to choose from that fall under a specific learning outcome.

General Education Curriculum:

Finding Your Place at UPIKE

The University of Pikeville General Education Curriculum prepares students for their roles in a fast-changing 21st Century world. The General Education Curriculum positions student learning in the context of Finding Your Place at UPIKE. A curriculum that centers on place allows students to see themselves in their learning and encourages deeper connection to class material. Involving students in practices that focus on place gives them the critical skills needed to apply knowledge to world issues, whether local or global. Understanding place begins with understanding self and one’s role in school and community and expands to include place in the physical and natural world, place in history, and place in the cultural and global world.

PLACE

Common Requirements (14 credits)

FIRST-YEAR STUDIES (2 CREDITS)

The purpose of the First-Year Experience program is to help students make the transition to college life.

ORAL (3 CREDITS) AND WRITTEN COMMUNICATION (3 CREDITS)

The goal for a course in oral communication is to develop communication skills, verbal and nonverbal, in a variety of communication settings. The goal for a course in written communication is to understand and produce knowledge through the process of reading and writing in English.

MATHEMATICS (3 CREDITS)

The goal for a course in mathematics is to develop skills in basic mathematical calculations and in interpreting mathematical data.

SYSTEMATIC STUDY OF THE BIBLE (3 CREDITS)

The goal for a course in systematic study of the Bible is to explore a significant portion of the Bible (such as Old Testament, New Testament, Gospels or Pentateuch) or a topic in the Bible (such as Women in the Bible).

Finding Your Place Requirements (19 credits)

PERSONAL PLACE (6 CREDITS*)

The goal for a course in Personal Place is to explore and develop self, identity, and the individual’s role in and impact on society.

PHYSICAL AND NATURAL PLACE (4 CREDITS INCLUDING LAB)

The goal for a course in Physical and Natural Place is to explore the physical and natural world through the systematic study of the Physical Sciences (Chemistry, Physics, or Earth Sciences) or the Natural Sciences (Biological Sciences).

HISTORICAL PLACE (3 CREDITS*)

The goal for a course in Historical Place is for students to learn how they arrived at their place in history and how this knowledge will help them navigate their future.

LEARNING at UPIKE

CULTURAL AND GLOBAL PLACE (6 CREDITS*)

*These 15 credits must be from 5 different disciplines (disciplines are designated by prefixes such as ART, BUS, or HIS). These 15 credits must include 3 credits of Humanities/Fine Arts and 3 credits of Social Science. Typically, Social Science courses are in COM, ECN, PLS, PSY, SOC. Typically, Humanities/Fine Arts courses are in ART, ENG (if literature), FMA (if film studies), HUM, MUS, THR, SPN (if literature).

Engaging Our World Requirement (3 hours)

3 CREDITS IN A DESIGNATED COURSE AT THE 300-400 LEVEL

The goal for the course is integrative learning. In the Engaging our World course students will move from finding their place to engaging their world. The course could accomplish this goal in several ways: interdisciplinary collaboration, experiential learning, or a focus on world issues and problems. The course should be 300-400 level. Furthermore, each major has specific requirements. You can find information on these requirements in many different places, such as the academic catalog, on the UPIKE website, etc.

Self-Service

The quickest way to assess your own progress toward both the general education requirements and those specific to your chosen major(s) or minor(s) is to work with your Student Success Advisor or faculty advisor to review your academic evaluation.

This can be accessed in Self-Service at upike.edu/selfservice.

UPIKE Self-Service

LIFE IN THE Classroom

Syllabus

Your professors will give you a syllabus for each course you are enrolled in. Each syllabus will include the most important information about the class. You’ll find course objectives, learning outcomes, instructor contact information, course description, required readings, assignments and university policies. It’s a good idea to put all the important dates from the course syllabus in your planner right away so you will be better prepared as the semester progresses. All first-year students are provided a free planner in FS 102.

Canvas

Canvas is the learning management system we use here at UPIKE. Canvas allows professors to add and organize course resources for you to access online. To access Canvas, visit upike.edu and click the Canvas link at the bottom of the page. You will need your UPIKE username and password to log in.

Once you log in to Canvas, you’ll see the courses you are currently registered for on the dashboard. You can also click on the Courses icon on the left-hand side of the page. Most professors do not publish their courses until the beginning of the semester, so don’t worry if you don’t see all your courses on your Canvas dashboard until after your first class meeting.

Canvas is a great tool to help you monitor your class performance. Your professors will put grades for assignments on Canvas. However, your official final grades for classes and your GPA are always found on SelfService. See page 25 for instructions on how to download the Canvas app.

Experiential Learning

While one of our goals is to encourage our students to invest in their local communities, we also want to help students to experience the world beyond the Appalachian Mountains. In order to do this, we want to expose our students to many varied and unique opportunities, locally and globally.

UPIKE provides institutional support for students to apply their classroom knowledge to an off-campus setting in the form of internships; professional conferences, seminars, and workshops; as well as study away and study abroad learning. In full support of the most effective learning environment we can offer, our faculty is committed to student engagement and learning outside the classroom and in communities beyond.

FERPA Policy

The University of Pikeville’s policy with respect to its student educational records adheres to the requirements and regulations of the Family Educational Rights and Privacy Act.

UPIKE offers FREE textbooks and course materials for all students. Faculty will have the information for materials you need and where to find them listed in their syllabi and in the Canvas course.

The Family Educational Rights and Privacy Act (FERPA) is a federal law that protects the privacy of student education records. FERPA places limitations on the disclosure of personally identifiable information maintained by University of Pikeville with respect to students and limits access to educational records, including the right to access, the right to obtain copies, the right to seek correction of such records through informal and formal internal procedures, and the right to place a statement in such educational records explaining any information which the student believes to be inaccurate or misleading. In accord with FERPA regulations, the University of Pikeville holds certain information to be “directory information,” and therefore, subject to disclosure without prior consent from the student.

CENTER FOR CAREER, VOCATION, AND Leadership

At the University of Pikeville, our commitment is simple: to help students find their “why” so they can move mountains Through our Center for Career, Vocation, and Leadership (CVL), we provide support for our students during their time as Bears and to our alumni as their careers and their “why’s” evolve.

Our goal is to equip our students with tools, knowledge, and experience by providing the following services:

• Career Exploration & Advising: Empowering students to find their “why” through data-driven assessments, industry insights and strategic advising.

• Career Readiness Courses: A series of courses designed to help students navigate career exploration, build a professional portfolio and maximize the impact of their internship experiences.

• Career Competencies: Empowering students to translate their education into action by embedding key professional competencies into every aspect of the collegiate experience.

• Internships & Other Experiential Learning Opportunities: High-impact experiential learning and curriculum tailored to equip students with the core competencies required for the modern workforce and advanced professional studies.

• Resume Building: Personalized guidance to help students translate their classroom projects, internships, and campus leadership into standout professional resumes.

• Interview Preparation: Individualized coaching to help students master interviews for internships, post-graduate employment, professional school admissions, and scholarships.

• Professional Preparedness: Building professional networks and social confidence through events, etiquette dinners, and the Career Gear professional clothing closet to ensure students are polished and prepared for any professional environment.

UPIKE’s CVL is committed to our students’ long-term success, helping them grow and adapt from their first day on campus to their final career milestone. Our mission is to support our Bears as they find their “why” and gain the tools necessary to move mountains in their chosen field and community.

Career Gear

At the University of Pikeville, we believe that every student deserves to step into their professional future with confidence. Our Career Gear professional clothing store, sponsored by the Center for Career, Vocation, and Leadership, strives to remove barriers to a student’s success.

Powered primarily by donations from our community, Career Gear provides a complete professional outfit, entirely free of charge, to any UPIKE student. Whether preparing for a career fair, an interview, a networking event or dressing for the workplace, our goal is to help students look and feel their best as they represent themselves and the university.

Ready to suit up? Students needing professional wear or those who want to help a fellow Bear by donating can do the following:

• For students ready to find their professional look: Make an appointment for a personalized shopping experience. Our team is here to help students select a professional outfit that fits their style and goals, completely free of charge.

• For community partners ready to help our students dress for success: We gratefully accept donations of new or gently used, modern professional attire, including suits, blazers, dress shirts, slacks, shirts, ties, belts, dress socks and closed toe shoes. These tax-deductible contributions directly empower UPIKE students to walk into their futures with confidence.

Contact Angela Lockhart (angelalockhart@upike.edu) or Kay Webb (kaywebb@upike.edu).

ACADEMIC Resources

Disability Resource Center

The University of Pikeville is committed to providing equal educational opportunities and full participation for people with disabilities. The Disability Resource Center (DRC) supports the university’s commitment by coordinating accommodations so that every student with disabilities can actively participate in all facets of the UPIKE educational experience. Our goal is to empower students to be confident self-advocates for their own accommodation needs.

Accommodations are determined on an individual basis, utilizing the student’s self-report in the initial interview and disability-related documentation received from the student’s healthcare provider.

WHERE TO BEGIN

If you are a student with a disability and need accommodations, follow the steps below.

1. Gather Your Documentation

Review our Documentation Guidelines to see what’s required. You may already have suitable records, or you can share the guidelines with your provider to get documentation that meets the criteria. If you are unsure what to submit, contact us—we’re happy to help.

2. Become Affiliated

Complete the online accommodation request form and submit your documentation. The form allows you to upload files and provide contact info. You can also send documentation via:

• Email: drc@upike.edu

3. Schedule Your Intake Meeting

An accommodation consultant will reach out to schedule your initial meeting to discuss accommodation options. Before the meeting, your consultant will review your documentation and let you know if anything else is needed.

4. Attend Your Intake Meeting

Come prepared to:

• Talk about how your disability affects you and your learning.

• Learn how accommodations work and the steps you will need to follow.

• Explore campus resources available to support you.

• Review your class schedule and classroom location.

Questions or concerns

CONTACT

Misty Asbury – Director of Disability Resource Center Office Phone: (606) 218-4484

Chas Hill – Coordinator of Disability Resource Center Office Phone: (606) 218-5501

• In-person: Administration Building, Suite 204

ALLARA Library

AT ALLARA LIBRARY, YOU CAN DO MORE THAN JUST CHECK OUT BOOKS:

• Receive research help and library instruction from library staff via phone, chat, email, scheduled appointments or drop-in appointments.

• Use the online catalog to search for books, articles and videos.

• Access thousands of e-books, magazines, journals and newspapers through online databases.

• Check out recording equipment at the library and use the third floor recording studio to create videos and podcasts.

• The library maintains a collection of approximately 70,000 books and DVDs, and 100 journals in print. Electronic resources are accessible to students from anywhere on and off-campus and include more than 200,000 eBooks and 30,000 journals, streaming films and music.

• Request materials not owned or accessible at UPIKE through interlibrary loan systems.

• The library has 20 desktop computers, consisting of both Windows and Mac computers available for students. Windows laptops are also available for checkout.

• Allara’s makerspace is a dedicated area for tools and technology where students can come to learn, collaborate and create. Located on the first floor of Allara, the makerspace has 3D printers, Cricut cutting machines, a large-format printer, button makers and more available for student use.

• Find some quiet time in individual and group student rooms and order food to be delivered to your study group.

• Print, copy and scan your documents free of charge or receive assistance with WiFi access and mobile printing.

GET CONNECTED: Technology

BEFORE THE TERM STARTS (DO THESE NOW)

Prepare your accounts, access your systems and get your technology ready before you arrive.

1. Activate Your UPIKE Credentials

• Go to https://myaccount.microsoft.com/

• Set up your Multi-Factor Authentication (as prompted)

• Scan this QR Code to set up Microsoft Authentication:

2. Log in to Student Self-Service: https://collssui.upike.edu/

3. Get to know Canvas (LMS): https://upike.instructure.com/ Canvas is where your academic life happens. (Please note, you will NOT have access to Canvas until you are officially registered for classes).

• Canvas will automatically be logged in through Single Sign On once you are logged in with your UPIKE Credentials on your device.

• Check for published courses. (Not all instructors publish early, so you may not see all of your course before the first day—this is normal.)

• Set your notification preferences for announcements, grades and messages.

• Download the Canvas Student mobile app in your app store.

4. Download Apps and Tools

We recommend that you download and log in to your apps on ALL of your devices (including mobile) to detect any issues.

Install Microsoft 365 Apps on your PC: (To install on a mobile device, download from your device’s app store)

1.Login with UPIKE Credentials at https://m365.cloud.microsoft/apps

2.Click Install apps at the top right of your screen and choose from the dropdown menu:

CONTINUED

GET CONNECTED: Technology

Test access to the following resources on all of your devices (laptop, iPad, tablet, mobile, MacBook, etc.)

• Microsoft 365 apps (Word, Excel, PowerPoint, Outlook etc. available for PC, iOS and Android)

• Canvas Student App (available for iOS and Android)

• Authenticator app (Microsoft Authenticator)

Optional Apps:

TRANSACT MOBILE ORDERING

(Chik-fil-a and Starbucks ordering)

Check your Bear Bucks balance here: upike.edu/bear-bucks

5. Prepare Your Devices

Ensure your computer is up to date.

Ensure browsers (Chrome, Firefox, Edge) are current and Canvascompatible.

Test your webcam and microphone.

6. Get organized while you have time!

For quick and easy access to your commonly used apps and resources, we recommend you to bookmark these links:

• https://myaccount.microsoft.com (reset password, set up authentication, manage devices, etc.)

• https://portal.office.com/account (Install Office)

• https://m365.cloud.microsoft/apps (browse and explore Microsoft apps, install desktop apps, etc.)

• https://upike.instructure.com (Canvas dashboard)

• https://outlook.office.com (UPIKE email)

• https://collssui.upike.edu (Self-Service- view grades, view class schedule, register for courses, view financial information etc.)

• Technology Self-Help Resource Hub –upike.edu/canvas: IT Orientation (IT Support and Resources on demand)

• IT User Services – upike.edu/offices/technology (submit a support ticket)

WHEN YOU Arrive ON CAMPUS

Get connected, learn where IT resources are located, and prepare your devices.

1. Connect to Campus Wi-Fi

Connect to UPIKE-Onboarding and follow the onscreen prompts to set up your Student Wi-Fi Portal.

WI-FI Connection Guide

Connect to the UPIKE-Onboarding network from your mobile device.

If not automatically redirected to the Cloudpath page, scan the QR code.

Select your user type (Student), then enter your UPIKE email address and password.

You will receive an email with your password and a tenant portal link. You can then connect to the Wi-Fi network specified for your user type (UPIKE-Student).

If you need further assistance, please contact the UPIKE helpdesk by emailing userservices@upike.edu or call (606) 218-5300.

Visitors may access Wi-Fi by connecting to UPIKE-Guest. No password is required.

2. Know how to contact IT Support

You’ll contact IT User Services throughout your time at the university for technical assistance. Learn more about IT User Services:

• Location: Ground floor of Armington Learning Center

• Hours: Monday-Friday 8 a.m. - 5 p.m.

• Phone number: (606) 218-5300

• How to submit a support ticket: https://upike.topdesk. net/

• IT Support Hub

3. Explore On-Campus Technology Spaces

• Allara Library Computer Lab

• 21 Desktops

• 30 Laptops that can be checked out to students for up to two weeks at a time

• 35 Laptops that can be checked out for use in Allara only

• Armington 458 Computer Lab

• Free use of Adobe Creative Cloud on devices in this lab

• Free use of 3D Modeling Software

• Armington Writing Center (ARM 450) https://www.upike.edu/academics/writing/

4. Test Your Tech in Your Residence Hall

• Confirm a strong Wi-Fi signal in your room

• Verify streaming and web access

• Notify user services if you have any issues

WHEN Classes BEGIN

Stay organized, stay connected and use campus resources to succeed.

1. Check Your Email and Canvas Daily

Be sure to stay up to speed and communicate effectively with your instructors.

2. Browse Your Canvas Courses

• Read the syllabus

• Review the Modules page

• Sync your Canvas calendar with your personal calendar

3. Enjoy one free terabyte of storage with Microsoft OneDrive

• Auto-saves your work

• Accessible from any device

• Prevents data loss

FREE TECHNOLOGY & Resources FOR UPIKE STUDENTS!

Office 365 Suite

(can install on up to 5 devices) https://portal.office.com/account

FREE Grammarly account

Just log in with your UPIKE credentials at https:// grammarly.com

One Terabyte of Storage in Microsoft OneDrive

Streaming Service (must be connected to oncampus network). Watch movies for free! https://streaming. swankmp.net/upike

Three-month free trial of Google

Gemini. Just log in with your UPIKE credentials at https://gemini. google.com/

FREE Copilot Chat included in Microsoft license. Just log in with your UPIKE credentials at https:// m365.cloud.microsoft/

The following information can be found in the IT Support Hub on Canvas within the Student section:

IT SUPPORT HUB https://upike.instructure. com/courses/2423

A BEAR’S GUIDE TO 365 THE ED TECH LENS (STUDENT EDITION) A quarterly newsletter for technology tips and tricks at UPIKE.

CYBERSECURITY TIPS

1. USE STRONG, UNIQUE PASSWORDS

• Combine uppercase, lowercase, numbers and symbols

• Avoid using the same password across multiple accounts

2. ENABLE MULTI-FACTOR AUTHENTICATION

• Use apps like Microsoft Authenticator or Google Authenticator to set up the first time you log in.

3. BEWARE OF PHISHING EMAILS

• Don’t click suspicious links

• Report suspicious emails to helpdesk@upike.edu

4. BACK UP YOUR DATA

• Use cloud storage (OneDrive, Google Drive)

• Back up important files weekly to avoid data loss

TAKING CARE OF Business

The Business Office will send emails frequently to students with reminders and helpful tips. These emails will only go to the student’s UPIKE email. Please be sure you check your UPIKE email often, even before classes begin and during breaks between semesters.

BILLING INFORMATION

The Business Office will not mail any paper bills. We will email instructions to all students on how to access and review their student accounts on UPIKE Self-Service (www.upike.edu/selfservice).

Student accounts are updated on Self-Service daily and list all account charges (tuition, room and board, other charges) and all aid and payments (grants, scholarships, loans, and personal payments).

The student’s account balance must be paid prior to registration each semester or arrangements must be made with the Business Office.

If the student has a balance, payments are due September 1 and March 1 depending on start dates.

Students will not be permitted to move into the residence halls until they are registered for classes.

Full, official transcripts and diplomas will also be held if the students owe a balance to UPIKE.

PAYMENT METHODS

In-person: The Business Office is located on the ground floor of the Administration Building. Cash, checks, money orders and credit/debit cards are accepted.

Online: Credit card payments (Visa, MasterCard, Discover, and AmEx) - a processing fee of 2.7% of total or $3.95 will apply. Payments from checking or savings accounts (no fee will apply).

www.upike.edu/selfservice

Phone: (606) 218-5200 - credit card only - a processing fee of 2.7% of total or $3.95 will apply.

To receive any information on behalf of a student, the student must give you permission by completing a Student Consent for Release of Records form in the Registrar’s Office.

BANKS AND ATM MACHINES

Several banks and ATM machines are located in downtown Pikeville and are within walking distance of campus. A Community Trust Bank ATM machine is located on campus in the Coal Building near the City View Café on the fifth floor. An ATM is also located on the first floor of Bears Tower.

KEEP YOUR STUDENT ACCOUNTS CURRENT

Log into your account on Self-Service at least once per week to determine if the account is current, especially if changes have been made to courses, housing, etc. Additional fees can be added after the initial billing if any changes have been made. Also, check to see if any “holds” are on the account. A “hold” will prevent you from registering for classes, receiving a transcript, or signing up for housing.

Make sure you have filed a FAFSA as soon as available and that it has been received by the Financial Aid Office.

If you are not planning to return as a UPIKE student, make certain you notify Student Success, complete the withdrawal process if you pre-registered, and pay any outstanding balances.

Take a pause and visit the following locations on campus once your enrollment deposit is paid.

ADMISSIONS

• Application completed

• Official transcripts submitted

• Enrollment deposit paid (one week before GROWL appointment) for incoming students only

FINANCIAL AID

• FAFSA filed

• MPN/Entrance Counseling for Student Loans Aid Accepted on UPIKE Self-Service Verification documents submitted (if needed)

STUDENT SUCCESS

• Class Schedule/Advising

RESIDENCE LIFE

• Housing Application completed

OFFICE OF BUSINESS AFFAIRS

• Balance paid or Payment Arrangement Established Promissory Note Signed at GROWL

• Student ID will be given at GROWL

• Email of move-in date/time will be sent from the Business Office

Why Family Connections

Parents and families of every student are encouraged to share and support their student’s UPIKE experience.

COME SEE US

Family Orientation during GROWL

While your student is introduced to the “in’s and out’s” of campus, you are encouraged to attend sessions we have planned with families in mind.

Move-In Day

Each fall on Move-In Day families join students as they make UPIKE their home-away-from-home.

Family Days

Join us on campus for a variety of events ranging from seeing the Bears in action to academic events and campus traditions.

UPIKE Family Road Show

We meet families where they are and join them in cheering on our Bears when they are “on the road” and travel close to their hometowns. We also host families for a post-game meal before their students return to campus.

CAMPUS TRADITIONS

“The Climb” Campus traditions are centered around milestones in our students’ journeys. Prior to the start of classes each fall, new students climb “The 99” to signify the beginning of their UPIKE experience. During this ceremony, students receive their firstyear pin and are officially welcomed to campus by our President, Vice President of Academic Affairs and many of our faculty and staff, students, alumni and more.

“Halfway to Graduation”

Each spring, students who have reached the halfway mark on their higher education journey are invited to the “Halfway to Graduation” celebration where they are recognized for their achievements and receive their second-year pin from a member of the UPIKE Family.

“The Next Steps”

The day before spring commencement, students return to “The 99” as graduates and walk down the steps signifying the completion of their UPIKE academic journey and are formally welcomed into the UPIKE Alumni Association by receiving their alumni pin. Graduates, families, faculty and staff celebrate with a picnic following the ceremony.

STAY INFORMED

E-Newsletters - Sign up to receive campus information including important dates, resources, and ways to support your student.

Resource Guide - Families of new students find our comprehensive guide helpful as their student transitions to campus life.

Social Media - Stay up-to-date by following us on Facebook at UPIKE Family Connections.

Website - upike.edu/family

UPIKE Magazine - The UPIKE Magazine is published biannually for alumni and friends of the university.

Financing YOUR EDUCATION & MANAGING COSTS

By interacting with the Office of Financial Aid, current and prospective students and their families can discover how federal, state, private and institutional aid can combine to make UPIKE an affordable option. This office also oversees the management of Veteran’s Affairs Education Benefits. Families often take on the responsibility of completing financial aid forms and paying student balances. We encourage UPIKE students to take an active role in understanding the process of financing their education. By making this a family process, students will be educated about their potential student loan debt and will become a credit-conscious consumer. Student involvement is vital, as communication in regard to financial aid and billing will be sent directly in the student’s name since it is their responsibility.

To be eligible for any financial aid, you must complete the Free Application for Federal Student Aid (FAFSA) online at studentaid.gov/FAFSA.

Log into UPIKE Self-Service

upike.edu/selfservice

STEP 1

Complete the FAFSA by logging in at www.studentaid.gov/ fafsa. Students are encouraged to apply as soon as possible on or after October 1 for the following academic year.

STEP 2

If required, submit additional documents to the Office of Financial Aid and check your UPIKE email daily for items that may require action from you.

STEP 3

Review and Accept/Decline your financial aid package on UPIKE Self-Service. Note: Be sure to turn in documentation to the Office of Financial Aid for outside scholarships so they can be applied to your financial aid package.

STEP 4

Complete any final steps needed for your financial aid such as: Entrance Counseling, Master Promissory Notes, PLUS Master Promissory Note.

STEP 5

Review and Sign your offer letter on UPIKE Self-Service.

FAQs

What if my family has a change in income?

If your family has had a decrease in income or financial resources as compared to what was reported on your FAFSA, contact the Office of Financial Aid to learn more about requesting a special circumstances appeal, if eligible.

What is Entrance Counseling?

Entrance counseling ensures you understand the terms and conditions of your loan and your rights and responsibilities. You’ll learn what a loan is, how interest works, your options for repayment, and how to avoid delinquency and default. Entrance counseling is required before an individual can receive the first Direct Subsidized Loan or Direct Unsubsidized Loan as an undergraduate or your first Direct PLUS Loan as a graduate/professional student.

What is a Master Promissory Note?

The Master Promissory Note (MPN) is the legal, binding contract that says you understand you are taking out loans and must pay back any loan you borrow, regardless if you complete the program, like or didn’t like the program, or any other reason.

All items on your Self-Service Financial Aid Checklist must be completed prior to any financial aid being applied to your account.

UPIKE Self-Service has links to any final steps (Entrance Counseling, Master Promissory Note, etc.) that you may need to complete.

Deadline: All items should be completed prior the start of each semester. Student will not be able to register for the following semester until they have completed a FAFSA or cleared up any FAFSA issues.

Financial AID

HOW TO ACCEPT AID

• Log in to upike.edu/selfservice

• Click Financial Aid

• Select Offer Year

• Scroll down to the checklist and click on Review and accept your Financial Aid Package

• Look for items in yellow that indicate you need to Accept or Decline.

Types of Financial Aid

HOW TO FINALIZE YOUR FINANCIAL AID

• Log in to upike.edu/selfservice

• Click Financial Aid

• Select Award Year

• Review your Checklist

• If you have anything in yellow, click the item. You will be directed to the correct website to complete the required steps.

Students are offered loans when completing the FAFSA, but they do not have to take these loans if they choose not to do so. If you choose to use your federal student loans, you must first go to www.studentaid.gov, hover over Complete Aid Process and click on:

• MPN for Undergraduate Students

• Complete Entrance Counseling

If done correctly, you will receive confirmation of submission for each process.

• Scholarships - a grant or payment made to support a student’s education, awarded on the basis of academic or other achievement. Students may have to maintain specific requirements to renew the scholarship annually. Scholarships do not have to be repaid.

• Grants - a sum of money given by a government or other organization for a particular purpose. Grants do not have to be repaid.

• Loans - a borrowed sum of money that is to be paid back with interest.

Helpful Websites

www.studentaid.gov

www.finaid.org www.upike.edu/scholarships

UPIKE Student Employment: Your Path to Working On

Path to Working On Campus

Before

Before August 1, check whether you have Federal Work Study (FWS) or Institutional Work Study (IWS). If FWS, accept it in Self-Service. JOBS

Student positions are posted in Bears@Work. PREPARE A

Use the student sample resume to get started.

Apply

Email

Interview

Accept

Your

SUPPORTING AN Engaged COMMUNITY

CENTER FOR INFINITE WORTH: The Center for Infinite Worth envisions a thriving community at UPIKE where every individual is recognized, valued, and empowered to reach their full potential. Through our work, we aspire to create a campus culture that embraces humanity, nurtures innovation, and prepares students and leaders to contribute meaningfully to a globally connected world.

HONEST ATHLETES: Honest Athletes is a platform for college athletes to share their stories as we work to break the stigma surrounding mental health. Our mission is to spread awareness, offer support, and empower student-athletes to develop and maintain optimal mental wellness so they can perform their best on the playing field, in the classroom, and in life. All students are welcome, not just athletes.

BLACK STUDENT UNION: The Black Student Union (BSU) is a student organization that serves as the primary liaison for students from the African diaspora to the University of Pikeville. BSU empowers students to lead, promotes cultural consciousness across campus, and supports UPIKE’s commitment to a diverse, equitable, and inclusive environment for students of color. BSU offers educational and social programming that fosters understanding unity and enhances the college experience for students of color.

INTERNATIONAL PROGRAM: The International Program provides advocacy for international students and works to provide a meaningful study abroad experience. The program enhances cultural and ethnic awareness among our students as well as increases academic understanding for our students. The International Students and Scholars (ISS) program oversees the entire scope of international education and also assists students and the institution in adhering to complex visa, immigration, and government compliance rules. Our studyaway program encourages students to temporarily leave the Appalachian area and learn about other cultures, traditions, and languages.

PRIDE PLUS: Pride Plus is committed to being a safe space for members of the LGBTQ+ community and allies, providing resources to the campus community, and advocating for equality and inclusion. The organization accomplishes its mission by sponsoring events, holding regular meetings, providing a voice for LGBTQ+ students, faculty, and staff, and raising awareness of topics related to the health, safety, and inclusion of the LGBTQ+ population.

DISCRIMINATION REPORTING: At the University of Pikeville, we are committed to ensuring our campus community is safe, welcoming, and respectful to our students, staff, faculty, and visitors. Therefore, if you experience, witness, or are aware of discrimination, report it. Reporting an incident allows us to support those impacted and take steps to prevent future incidences. To access the Discrimination Complaint Form, visit upike.edu/reporting, then click on Discrimination Complaint.

MUSIC

BAND

The UPIKE Band is a unique and innovative program that is held to the highest standard and attracts students to help define and shape the future of the program, campus and community.

UPIKE Bands include:

• Wind Band

• Jazz Band

• UPIKE Rocks Jam Band

• Marching Band

CONCERT CHOIR

The UPIKE Choir offers something for everyone. In Concert Choir, an ensemble open to all students, choir members perform a variety of repertoire, from Maroon 5 to Mozart. Students of all majors sing in the choir, and all vocal ensembles are of the highest quality. There are music award opportunities for singers from every major on campus. The choir participates in annual tours and regularly performs in offcampus concert series.

Spiritual LIFE

The Office of Spiritual Life provides individual spiritual direction, plans worship services, and helps implement the Christian mission on campus. Worship opportunities are available on campus. Maintaining its commitment to Christian principles, the university recognizes the infinite worth of each person, respecting and accepting a variety of spiritual expressions. Campus spiritual life activities include campus worship, special services, Bible studies, discussion groups, service-mission trips, Juma prayer, and community service projects.

Fellowship of Christian Athletes (FCA) is a community working to see the world transformed by Jesus Christ through the influence of coaches and athletes. FCA desires to see every coach and athlete enter into a growing relationship with Jesus Christ and His church. FCA seeks to make disciples through our strategy of engaging, equipping and empowering coaches and athletes to know and grow in Christ and lead others to do the same.

Coach Robert Staggs Brian Maynard (606) 218-5357 (606) 434-8839 robertstaggs@upike.edu BMaynard@fca.org

Baptist Campus Ministries (BCM) is a ministry dedicated to reaching students with the gospel of Jesus Christ, connecting them to a local church, and strengthening their walk with Christ. BCM does not desire to take the place of the local church in a student’s life. They are a ministry of the church and desire to help connect local churches and associations to the college campus.

Joey May Pastor Josh Howell (606) 225-1300 joshhowell@gmail.com jmay198@students.sbts.edu

Blessed Union of God (BUG) exists to help all students of various denominations and Christian expressions feel included, supported, and cared for while at UPIKE. They meet weekly on Thursdays and are a relationally centered, informal group that focuses on supporting one another.

Shena Shepherd

BUG contact shenashepherd@upike.edu

Roman Catholic Connections (RCC) RCC is the Roman Catholic expression at UPIKE. It is led by local priest, Father Rob Adams. RCC provides spiritual support to students through the St. Francis of Assisi parish located near Buffalo Wild Wings.

Professor Theresa Dawahare theresadawahare@Upike.edu

UPIKE Chapel and Campus Bible Study Each week on campus we have a worship service that is open to all students no matter their background or belief/non-belief. Also, we offer weekly topical Bible studies. For more information contact: Rob Musick

University Chaplain Robertmusick@upike.edu (419) 560-6381

Pikeville Area Churches

Church of God Militant Pillar & Ground of Truth (historically black congregation)

117 Redale Rd. (1.4 miles) Worship at noon

Church of Jesus Christ of Latter-Day Saints

114 Tollage Creek Worship at 10 a.m.

Connection Church (non-denominational)

220 S Mayo Trail

Worship at 8:30, 10, or 11:30 a.m.

Cornerstone Christian Church

222 Hambley Blvd. Worship at 9 & 11 a.m.

First Baptist Church (SBC)

126 4th Street Worship at 11 a.m.

First Christian Church (Disciples)

313 Chloe Creek Road Worship at 11 a.m.

First Presbyterian Church (PCUSA)

508 Cedar Creek Road Worship at 11 a.m.

First United Methodist Church

107 Main Street Worship at 11 a.m.

Grace Fellowship Church 115 Wolford St. Worship at 11 a.m.

Jubilee Christian Assembly (Assemblies of God)

1978 South Mayo Trail Worship at 11 a.m.

Main Street Church of Christ (non-instrumental)

198 Main Street

Sunday School at 10 a.m. Worship at 11 a.m.

New Beginnings Fellowship Church

116 Main St. Worship at 11 a.m.

Pikeville Freewill Baptist Church

494 Chloe Road Worship at 11 a.m.

Prestonsburg Seventh-day Adventist Church

421 Jack Arnett Branch

Prestonsburg

Sabbath School at 9:30 a.m. Worship on Saturday at 11 a.m.

St. Francis Catholic Church

132 Bryan Street (next to Tractor Supply)

Mass at noon on TuesdayFriday

Confession at 4 p.m. and Mass at 5 p.m. on Saturday Mass at 10:30 a.m. on Sunday

St. James’ Episcopal Church (LGBTQ safe)

2702 S. Lake Drive

Prestonsburg

Worship at 10 a.m.

For a ride to any church, contact our Campus Chaplain.

Living AT UPIKE

All new students are asked to indicate their housing plans for their first academic year. Students who plan to live on campus must complete the Housing Application to be considered for a residence hall assignment.

• Non-student-athletes who plan to commute do not need to submit a housing application.

• All new student-athletes must submit a housing application.

Housing assignments are made on a first-come, firstserved basis, so completing the application early gives students the best opportunity for preferred placement.

How to Apply

STEP 1: GET READY TO APPLY

To apply for housing, you must:

• Be accepted to UPIKE

• Pay your enrollment deposit

• Receive your UPIKE email credentials

After your enrollment deposit is paid, UPIKE credentials are typically sent within 1–3 business days to the email address listed on your admission application.

Need help accessing your UPIKE email?

 wewantyou@upike.edu

 (606) 218-5251

STEP 2: COMPLETE THE HOUSING APPLICATION

Log in to housing.upike.edu and complete the online Housing and Meal Plan Application. The application includes:

• Emergency contact and medical/insurance information

• A roommate questionnaire

• Meal plan selection

The application takes about 10 minutes and should be completed in one sitting. Students are encouraged to complete the application themselves, as roommate matching is based on questionnaire responses.

Roommate Information

• Mutual roommate requests are guaranteed if both students request each other and apply by June 1.

• Students without a requested roommate will be matched based on questionnaire responses.

STEP

3: WATCH FOR HOUSING

UPDATES

Once your application is submitted, you’ll receive confirmation via your UPIKE email.

Housing Assignment Timeline

• June 1, 2026: Priority deadline for guaranteed mutual roommate requests

• Mid-June: Housing assignments sent weekly

• July 1, 2026: Priority deadline to apply for on-campus housing

• July 15, 2026: All students who applied by July 1 will receive assignments

Housing assignments include your residence hall, room number, roommate name, and contact information. Updates can also be viewed in the Housing Portal.

Important Notes

• Student-athletes are required to live in university housing unless approved for off-campus residency. Eligible students must submit an Off-Campus Residency Request by July 15

• Students requesting ADA housing accommodations should submit documentation to the Disability Resource Center by July 1 to increase the likelihood of placement.

 drc@upike.edu

 (606) 218-5232

• Housing notifications will continue weekly until classes begin.

QUESTIONS ABOUT THE HOUSING APPLICATION?

 housing@upike.edu

 (606) 218-5224

FALL 2026 MOVE-IN SCHEDULE

FRIDAY, JULY 31: Football

Men’s Soccer

Women’s Soccer

Volleyball

Cheer

Dance

TUESDAY, AUGUST 11:

Women’s Golf

Men’s Golf

ACE Jump Start

TUESDAY, AUGUST 18:

First Year Students

SATURDAY, AUGUST 22 & SUNDAY, AUGUST 23: Returning Students

Students must have UPIKE email and password to apply for housing. Housing applications must be received one week before your movein date. Students must be registered as a full-time student prior to being allowed to move into a residence hall.

TOP 10 THINGS TO DO WHEN VISITING YOUR STUDENT IN PIKEVILLE

1. BREAKS INTERSTATE PARK: This bi-state park has so much to offer: set up a tent in the camping grounds, rent a cabin, go swimming at the waterpark, or take a relaxing hike. If you love the outdoors, you will love the Breaks!

2. PIKE COUNTY HERITAGE MUSEUM: View some of Pikeville’s richest history at this museum, featuring displays of Appalachian culture, industry, and frontier life.

3. HATFIELD-MCCOY CEMETERY: The McCoy cemetery holds some of Pikeville’s most pivotal history. You can still see lingering signs of the feud to this day.

4. US 23 COUNTRY MUSIC HIGHWAY MUSEUM: This museum features historical exhibits full of interesting artifacts, photographs, and other memorabilia that celebrate country music.

5. HILLBILLY DAYS FESTIVAL: As one of Kentucky’s largest annual festivals, you are sure to have lots of fun. Play carnival games, go on rides, shop for souvenirs, and make amazing memories!

6. VISIT DOWNTOWN PIKEVILLE: There are plenty of shops and sights to see downtown. Take a walk with some friends and explore what our town has to offer! You will certainly find something you enjoy.

7. ARCHER PARK: This park offers various recreational activities including swimming, sports, and walking trails. If you visit during the holiday season, you’ll be able to see one of the best Christmas lights shows in the region!

8. THE APPALACHIAN CENTER FOR THE ARTS: Grab some friends and see a play or musical at this theater. You will find that actors within our community have talent like no other.

Check your UPIKE email for information about your scheduled time to move-in.

Students will be sent information regarding check-in times and locations to their UPIKE email during the weeks leading up to the move-in date.

9. BEARS IN TOWN: Pikeville is famously known for its various bear statues sprinkled throughout town. Each holds a small piece of history. If you explore the town, you are sure to spot a few. How many will you find?

10. JENNY WILEY STATE RESORT PARK: This resort park offers many fun activities such as hiking, boating, biking, fishing, and so much more. Any of these outdoorsy activities are sure to bring lots of fun.

Move-In

Getting ready to move into your new home can be overwhelming. You probably have a ton of questions about what you need, what it’s going to be like, and how it all works. Don’t worry, we’ve got you covered!

FAQs

Before Move-In Day

HOW CAN I FIND OUT THE ROOM DIMENSIONS AND WHAT FURNITURE IS INCLUDED?

Room dimensions and standard furniture lists are available on our Move-In Day FAQ webpage at upike.edu/move-in. This will give you a good idea of what to expect before you start packing.

WHAT ARE THE REQUIREMENTS THAT NEED TO BE COMPLETE BEFORE MOVE-IN?

Before arriving on campus, students must:

• Complete the housing application

• Be registered for classes with a finalized schedule

• Complete GROWL requirements

• Complete the BearPause process

Students who have not completed these steps may experience delays during move-in.

HOW CAN I GET IN CONTACT WITH MY ROOMMATE?

Your roommate’s and suitemates’ contact info can be found in the Housing Portal under the “Residency” tab. Click on their name to view available contact information.

We highly encourage reaching out before move-in to coordinate shared items like refrigerators or microwaves.

HOW DO I REQUEST A ROOMMATE CHANGE?

Students can request a roommate change by emailing housing@upike.edu. Depending on the timeframe, all requests may not be fulfilled. Roommate change requests open up after the second week of classes.

WHY

DO I MOVE IN FIVE DAYS BEFORE CLASSES BEGIN?

All new students are required to attend UPIKE FIRST Week which is held during the week prior to the start of the fall semester and begins when first-year students move into their residence halls. This intensive five-day program includes sessions and activities allowing you the opportunity to learn more about what your college experience will entail.

WHAT SHOULD I BRING?

Start with the essentials:

• Bedding (check bed size on the housing webpage)

• Towels and toiletries

• Laundry supplies (HE detergent only)

• Trash can

• Backpack and school supplies

Refrigerators must be no larger than 4 cubic feet and no taller than 35 inches.

We strongly encourage roommates to coordinate who is bringing shared items such as:

• Refrigerator

• Microwave

• Television

A complete packing list is available at upike.edu/ housingmovein.

WHAT SHOULD I NOT BRING?

For safety reasons, the following items are prohibited:

• Air conditioners

• Candles or open flames

• String lights

• Electric heaters

• Extension cords (surge protectors are permitted)

This is not an exhaustive list. Please refer to the Residential Living Guidelines or email housing@upike.edu if you have any questions.

WHAT CAN I USE TO DECORATE MY ROOM?

We want your space to feel like yours — just not at the expense of the walls.

• No nails, screws, tacks, push pins, or mounting hardware

• No damage to walls, ceilings, doors, or furniture

• Only low-adhesive removable products (painter’s tape or Command™-style strips) may be used

• LED light strips with adhesive backing may not be attached to university surfaces

Any resulting damage will be billed accordingly. When in doubt, ask before you hang it.

Residential Living Guidelines

making a hole) MAKE IT YOURS

University of Pikeville | Office of Residence Life

YES - Approved Decor Methods

Painter’s Tape

Command TM Hooks & Strips

Freestanding Lamps

Clip-On String Lights (Bed Frame Only)

Tension Rod Photo Displays

Low-Adhesive

Removable

No Wall Damage

NO - Prohibited Methods

Nails, Screws, Push Pins

Drilling Holes in Walls or Furniture

Mounting Brackets

Adhesive LED Light Strips

High-Strength Tape

Duct Tape & Putty

IS RENTAL AND PROPERTY INSURANCE AVAILABLE THROUGH THE UNIVERSITY?

UPIKE does not provide renter’s insurance, but we strongly encourage students to obtain coverage while living on campus.

In many cases, coverage can be added to a family homeowner’s policy. You may also explore alternative providers at: upike.campusgroups.com/ residencelife/renters-insurance-/

IS LAUNDRY FREE?

Yes. Laundry is free for residential students.

Contact Paper on Furniture No Holes

No Permanent Adhesives

No Attaching to Furniture Pro Tip from RES Life: Want LED Vibes? Try:

Students

Washers and dryers are available 24/7 in each residence hall.

A few quick reminders:

• Use HE detergent only

• Remove laundry promptly when finished

• Set a timer. Your future self will thank you. (Without

• UPIKE is not responsible for lost or unattended items

MOVE-IN Day

What should I expect on move-in day?

Here’s how it works:

1. Arrive at your assigned move-in time with your UPIKE ID.

2. Check in at the designated tent.

3. Receive your move-in materials.

4. Follow Public Safety directions to your residence hall.

5. You will have approximately 40 minutes to unload your vehicle.

6. After unloading, move your vehicle to the parking garage.

7. Return to your room and begin settling in.

Students will receive an email with instructions about movein day. The email will come from cadeeeisenman@upike.edu or brandigollihue@upike.edu. Students and families need to follow these instructions. It is critically important that you arrive at your assigned time, typically sometime between 10 a.m. and 3 p.m. If you are traveling a long distance and prefer an early or late move-in time email cadeeeisenman@upike.edu or brandigollihue@upike.edu.

WHAT IF I DON’T RECEIVE AN EMAIL WITH MOVE-IN INSTRUCTIONS WITHIN TWO WEEKS PRIOR TO MY MOVE-IN DATE?

Email cadeeeisenman@upike.edu or brandigollihue@upike.edu as soon as possible.

HOW MANY PEOPLE AND CARS CAN I BRING WITH ME?

Move-in is limited to two vehicles per student.

U-Hauls, trailers and other large moving vehicles are not permitted.

CAN THE FURNITURE THAT COMES WITH THE ROOM BE MOVED OUT SO THAT I CAN MOVE MY OWN IN?

No. All university-provided furniture must remain in the room. Please plan accordingly when bringing additional items.

ARE CARTS PROVIDED TO HELP MOVE-IN?

Yes. Moving carts will be available in each zone on movein day. Please return them promptly after use so they are available for other families.

HOW DO I REPORT ANY DAMAGES I FIND IN MY ROOM WHEN I MOVE IN?

At check-in, you will receive access to your Room Condition Report (RCR) through Housing.Cloud.

You must complete and submit your RCR within 24 hours of check-in.

Document everything carefully. Photos are encouraged.

Any damage not reported on the RCR may be attributed to your occupancy.

If you have questions, your RA or a Residence Life staff member will be available to assist you.

Notes:

WHEN DO I GET MY UPIKE PARKING PASS?

Students may register their vehicle and obtain a UPIKE parking pass by completing the online registration form.

To register, students must:

• Log in using their UPIKE email address and password

• Provide complete vehicle information, including:

• Make

• Model

• Year

• Color

• State

• License plate number

Parking passes will not be issued without complete and accurate vehicle information.

Students will receive an email when their parking permit has been issued and is ready for pick-up at the Public Safety Office.

Permits are not issued on Move-in day.

HOW DO I CONNECT MY TV AND GAMING SYSTEM TO THE UPIKE NETWORK?

Connect to the UPIKE-Onboarding Network from your mobile device in settings. Scan the QR Code:

Select the STUDENT group and enter your UPIKE email address and password.

You will receive an email with your password and a tenant portal link, which you can manage. You can then connect to UPIKE-STUDENT with up to five devices.

For assistance, contact UPIKE IT Helpdesk at (606) 218-5300.

WHEN SHOULD FAMILIES CONTACT SOMEONE ON CAMPUS

• If there is an emergency involving your student, call Public Safety at (606) 477-0262.

• If you notice a change in your student’s typical behavior, call Family Connections at (606) 218-5815 or THRIVE Counseling at (606) 218-4357.

• If there is a drastic change in your family’s financial situation, call Financial Aid at (606) 218-5253.

• If there is a change in your student’s communication with you and they are not answering phone calls or messages, call Family Connections at (606) 218-5815 or Public Safety at (606) 477-0262.

• Your gut instinct tells you something isn’t quite right, call Family Connections at (606) 218-5815.

• If you have other questions or concerns, call Family Connections at (606) 218-5815.

Cloudpath Page

After MOVE-IN

(DAILY LIFE AND POLICIES)

HOW DO I RECEIVE MAIL AND PACKAGES ON CAMPUS?

Students may request a campus mailbox through the housing application (limited availability).

All students may receive packages at the mailroom located on the ground floor of the Health Professions Education Building.

You will receive an email notification when mail or packages arrive.

CAN

I HAVE GUESTS IN MY ROOM?

Guest visitation policies are listed in the Residential Living Guidelines available in the Student Affairs section of upike.edu.

Please review the policy carefully and communicate expectations clearly with your guests.

IS THERE PARKING RESERVED FOR RESIDENTIAL STUDENTS?

Limited residential parking is available near each residence hall with a valid and properly displayed permit.

Additional student and guest parking is available in the city parking garage.

Complete parking regulations can be found on the Public Safety webpage.

If you still have questions, reach out to us at housing@upike.edu.

We’re here to help, and we’re looking forward to welcoming you home!

SUPPORT IN YOUR RESIDENCE HALL

You’re never on your own at UPIKE

RESIDENT ASSISTANT (RA)

• Your first point of contact

• Lives in your community

• Plans events and offers support

• On duty to help when needed

AREA COORDINATOR (AC)

• Professional staff member that lives on campus

• Supervises RAs and Senior RAs

• Helps with concerns and questions

• Serves in the on-call rotation

PROFESSIONAL ON DUTY

• All Student Affairs Staff serve

• Assist with after hours events

• Weekly rotation schedule

• Always here to help

Support is available 24 hours a day, 7 days a week. If something comes up, we’re always ready to help.

YOU’VE GOT Mail

Letters are delivered to student mailboxes located on the first floor of the Health Professions Education Building (HPE). Resident students only can request a personal campus mailbox to receive both on-campus and off-campus mail in the housing application. Students will receive an email with their box number and lock code. There is no charge for the mailbox. The ground floor of HPE is also where they can receive packages of all sizes.

Shipping/Receiving is open Monday-Friday from 1-3 p.m.

Shipping/Receiving will email students when they have a package available for pickup. Packages shipped that require a signature will not be delivered to campus. Students must pick up those packages at the U.S. Post Office located at Pikeville Commons, 281 Thompson Road, Pikeville, KY 41501 (five miles from campus).

Shipping Services are provided by the U.S. Postal Service (flat rate only). Students can use these services with cash or check.

If there are questions about mail, speak to a staff member in UPIKE Shipping/Receiving on the ground floor of HPE or email mail@upike.edu.

Mailing Address

Student Name UPIKE PO# University of Pikeville 147 Sycamore Street Pikeville, KY 41501

Wednesday, July 22 Noon-1 p.m.

Staff from Residence Life, Public Safety and Family Connections will share last minute details about move-in and answer your questions.

LIVING OFF CAMPUS AND Commuting

Whether you’re commuting from home or deciding to live off-campus, UPIKE still makes sure you have what you need to be successful.

CENTER FOR STUDENT ENGAGEMENT

The Center for Student Engagement (CSE) is designed to stimulate the exchange of ideas, activities and opinions to develop a diverse society that can contribute to the overall health of the campus atmosphere. The CSE shall strive to further the success of our students’ co-curricular opportunities that encourage growth in interpersonal, organizational and leadership dimensions by facilitating education, entertainment and collaboration with the community. Student Activities is constantly striving to build a community of students that are fully engaged on campus and in our community, so they may leave as diverse, constructive benefactors of society.

STUDENT LOUNGE

The Student Lounge in Wickham is available to UPIKE students 24/7 with UPIKE ID access. The lounge includes ping pong, pool table, foosball and game consoles. Many student activities are hosted in the student lounge. Commuter students are welcome to spend time in the lounge between classes. Take a break, eat lunch or get a head start on homework using the computers available in the lounge.

CAMPUS DINING

Commuter meal plans:

• 300 Bear Bucks = $300

• 40 meal swipes per semester and $300

Bear Bucks = $555

• 70 meal swipes per semester and $300

Bear Bucks = $685

Commuter students can save money dining on campus by purchasing Bear Bucks to be added to their UPIKE ID.

See page 6 for how to add Bear Bucks to your account. Bear Bucks can be added in any dollar amount.

STUDENT SUCCESS LEARNING LAB

The Student Success Learning Lab is a multipurpose, quiet student space with computers, collaboration spaces and a lounge area located on the second floor of the Administration Building (ADM 213). A refrigerator and microwave are available in the Center for Student Success for commuter students if needed.

PARKING

UPIKE Parking Passes are free and must be renewed annually.

Commuter students can park in the parking garage (805 Hambley Blvd), in public parking available on Kentucky Avenue, or in designated spots in the parking lot of Big Sandy Community and Technical College. Commuter students need to register their vehicle with Public Safety. Registering your vehicle with Public Safety allows officers to provide motorist’s assistance when needed.

Eating AT UPIKE

Eating on Campus

UPIKE offers a flex meal plan for students. All residents are required to participate in the meal plan. Exemption from the plan due to special dietary needs will be granted only if the food service is incapable of complying with a doctor’s instructions.

CITY VIEW CAFÉ

City View Café, located in The Coal Building, is an allyou-care-to-eat restaurant. Take a culinary tour and enjoy an abundance of home cooked entrees made to order, display cooking, carved roast beef, three cheese macaroni, made to order deli sandwiches, wraps, pizza, an extensive salad and soup bar, gourmet desserts and vegetarian entrees.

TABLE 99 AND STARBUCKS

Students, as well as the community, can enjoy lunch and dinner at Table 99 on the ground floor of Bears Tower. Table 99 proudly serves Starbucks beverages and bistrostyle food.

FOOD LAB

The newest culinary experience on campus is Food Lab which includes menu items ranging from pasta to sandwiches and more.

CHICK-FIL-A

Who doesn’t want to eat more chicken? Chick-fil-A is a popular concept on campus and off. Chick-fil-A offers the famous Chick-fil-A sandwich, chicken nuggets, salads and more.

MOUNTAINSIDE MARKET

Mountainside Market combines the corner store with the style of a modern market, featuring grab ‘n go dining options for breakfast, lunch or any time of day, including: freshly-prepared breakfast sandwiches, burritos, wraps, sushi and salads, as well as fresh produce, bakery and coffee selections and traditional essentials found in a convenience store.

For more information, including hours, visit pc.campusdish.com.

Meal PLANS

Residential

MEAL PLANS

OPTION 1:

Unlimited meal swipes per semester +

$250 Bear Bucks

TOTAL COST: $4,825

OPTION 2:

Unlimited meal swipes per semester +

$375 Bear Bucks

TOTAL COST: $4,935

OPTION 3:

10 weekly meal swipes per semester +

$750 Bear Bucks

TOTAL COST: $4,825

Cost is room and board combined per semester.

Note: Changes to meal plans should be made before move-in.

BEAR BUCKS

Commuter

MEAL PLANS

OPTION 1:

300 Bear Bucks

TOTAL COST: $300

OPTION 2:

40 meal swipes per semester

$300 Bear Bucks

TOTAL COST: $555

OPTION 3: 70 meal swipes per semester +

$300 Bear Bucks

TOTAL COST: $685

Bear Bucks can be used as a declining balance card for purchases in the food court at Chick-fil-A, Food Lab, Mountainside Market and the City View Café. Bear Bucks will carry over from fall to spring semesters, but will be eliminated at the end of the spring semester. It is much cheaper for a student to use their Bear Bucks at the dining options than to pay cash.

To add Bear Bucks to your UPIKE student I.D., contact the Business Office at (606) 218-5200.

The “meals” on any meal plan are City View Café visits. Each time the card is swiped, a meal is deducted from the total available. The City View Café, the main dining hall for campus, is located on the fifth floor of The Coal Building.

This facility is designed to accommodate students, UPIKE employees and visitors with a salad bar, home food station, sandwiches, pizzas, desserts and other options available for an all-you-careto-eat experience. For residential meal plans, the student has unlimited use of this location. For the commuter meal plan, one visit equates to one meal.

Other dining options are located on the sixth floor of the Health Professions Education Building. The food court houses Chick-fil-A, the Food Lab and the Mountainside Market. A 4th meal swipe offers the ultimate convenience with meal options that can be easily exchanged for a swipe once a day Sunday through Thursday from 8-10 p.m. at our Mountainside Market.

ALLERGIES AND FOOD LIMITATIONS

If you have a dietary need, food allergies, or intolerances, we can help. Contact Marie Blevins, General Manager of Aramark at UPIKE, at (606) 218-5033 or blevins-marie@aramark.com.

Protecting OUR BEARS: SAFETY AT UPIKE

EMERGENCY: DIAL 911

SAFETY AND SECURITY

Safety and security at UPIKE are top priorities. Public Safety serves the campus community 24 hours a day, seven days a week. In addition to security, policy enforcement, and investigation, Public Safety Officers are involved in proactive efforts including crisis planning and ongoing safety training.

PUBLIC SAFETY OFFICERS

All officers are trained in first aid, CPR, automated external defibrillator (AED), Title IX, applicable state and federal laws, emergency management, selfdefense and active shooter training (ALICE). Our officers are also trained in less-than-lethal options and de-escalation skills. Officers complete a 90-day on-the-job training and are required to complete 40 hours of additional training per year.

SAFETY RESOURCES

Patrol: Public Safety conducts preventative patrols (24 hours) across campus to ensure the safety of our university family.

Escorts: Any student who would like to have a security escort across campus at any time can contact a Public Safety Officer.

Motorist Assistance: Public Safety Officers can assist with boosting vehicles with a dead battery, vehicle lockouts, changing flat tires or providing air for low tires.

AlertAware

AlertAware is a mass notification system that the University of Pikeville has in place that quickly notifies subscribed users of any campus emergency or notification that can impact campus as a whole. AlertAware notifications include emergency situations, such as lockdowns or weather-related incidents that may result in the university closing.

AlertAware is available to anyone within the UPIKE community meaning students, faculty and staff. It is highly encouraged that all members of the UPIKE community download the mobile app.

AlertAware has several communication methods, but the primary and most effective way is through your smartphone. By installing the app, users will receive push notifications in the event an alert has been activated. UPIKE Public Safety also has beacons installed on campus that will produce a loud, audible notification, with an LED display and instructions. Furthermore, all university-owned PCs will have software built in that will allow the screen to be taken over if an AlertAware has been issued, which will help alert classrooms and offices across campus.

The AlertAware mobile app is available for download for all iPhone and Android mobile devices.

1. Check Your UPIKE Email. Users will receive an email on their UPIKE email account to register with AlertAware.

2. Complete the instructions in the registration email.

3. Download the AlertAware app to your mobile device.

Once registration and download are complete, students will have access to the UPIKE AlertAware System allowing them to report any emergencies directly to Public Safety.

CODE OF Conduct

Student Code of Conduct

The Code of Conduct exists to maintain a civil and safe community in which all students can live and learn. The goal of the Office of Student Advocacy and Outreach is to create a community in which students’ actions validate the essential values of the University of Pikeville. The disciplinary process administered by the Office of Student Advocacy and Outreach is designed to foster growth and learning by holding students accountable for their behavior. For more information or to report an incident, contact the Office of Student Advocacy and Outreach at (606) 218-5227.

INCIDENT REPORTING

If any person may be in danger, call 911 immediately. Reporting forms are available on UPIKE’s website for non-emergency reporting only. Reports will be reviewed within one to two business days of submission. Based on the type of report, you may be contacted for additional information (if you provide your name or contact information). Though anonymous reports are permitted, doing so may limit the university’s ability to investigate and/or respond.

TYPES OF REPORTS ARE LISTED BELOW: Incident Report is for any violations of the Student Code of Conduct.

CARE Team UPIKE maintains a CARE Team (Crisis-AssessmentReferral-Evaluation) that provides guidance and assistance to students who are experiencing crisis, displaying odd or unusual behaviors, or engaging in other behaviors that may be perceived as being harmful (either to the student individually or to others). The CARE Team accepts referrals and responds to students (and their families, faculty, and staff) when concerns for a student’s health, welfare, and safety are identified.

Complaint is to submit an academic and non-academic issues complaint. UPIKE is committed to appropriate resolution of complaints as efficiently and effectively as possible. We believe providing a mechanism for complaints to be heard gives us the opportunity to improve our services. Whenever possible, we encourage that incidents are resolved directly with the staff or department involved. Often a complaint can be resolved in this way. However, if an informal approach is neither successful or advisable, the Academic and Non-Academic Issues Complaint Form should be submitted. Retaliation against a student for making a complaint is absolutely prohibited and will be considered a serious violation of professional responsibility.

Sexual Misconduct is to report non-emergency incidents of harassment and discrimination. The university strongly encourages persons who have experienced sexual misconduct, or knows of someone who has experienced sexual misconduct, to report the incident to the university. In case of an emergency or ongoing threat, a survivor should get to a safe location and call 911 or (606) 218-5940. Calling 911 will put you in touch with local police. Calling (606) 218-5940 will put you in touch with UPIKE Public Safety.

Anonymous Tip is to report an anonymous and confidential tip. UPIKE strongly encourages all good-faith reports and will respond to all reports based on the nature and quality of the information that is shared. The university wishes to support the author and others affected by the contents of the report. The university understands, however, that there may be reasons why you might choose to withhold your identity or other portions of the narrative now, or indefinitely.

Additional information can be found in the documents located at upike.edu/studenthandbook.

Please report incidents at: upike.edu/reporting

TITLE IX/SEXUAL MISCONDUCT

The Office of Title IX serves students, faculty and staff to ensure UPIKE’s commitment to uphold a zero tolerance policy for sexual misconduct (sexual assault, dating violence, domestic violence, sexual harassment, sexual exploitation and stalking) and discrimination based on sex.

Title IX is a comprehensive federal law that prohibits discrimination on the basis of sex in any federally funded education program or activity. Title IX promotes equity in academics and athletics programs, preventing hostile environments on the basis of sex and sexual misconduct.

UPIKE recognizes that choosing to report an incident and deciding how to proceed after making the report can be a process that unfolds over time. Reports should be made promptly, but there is no time limitation on reporting. Reports of harassment or discrimination will be investigated in a manner that is prompt, adequate and impartial. There are confidential and non-confidential reporting options available to all members of the campus community.

HEALTH AND Wellness

THRIVE

The UPIKE THRIVE Counseling Center provides short-term mental health services including personal counseling, group counseling, consultation, and referrals. Services are free and confidential for all currently enrolled UPIKE students.

There is no question that distress levels have a major impact on our well-being. Competing demands, fiscal challenges, navigating transitions, relationships and previous life events require a great deal of emotional and cognitive energy. Moreover, the natural stress of these dimensions can quickly morph into distress, which negatively impacts our health. Although distress can activate a whole range of mental health challenges, our resiliency is more potent than we realize. Our well-being goal is not simply to manage stress, but rather to optimize resiliency and fulfillment.

To schedule an appointment, email counseling@upike.edu or visit Record 600 to connect with Glenna Henson or Coal 515 to reach Micah Music.

TELEMENTAL HEALTH

Telemental Health is available and sign up is free by visiting app.uwill.com.

Any questions please connect with Rob Musick, Department of Health and Wellness, for more information at robertmusick@upike.edu.

FOOD PANTRY AND Thrift STORE

Lisa’s Love Food Pantry

FALL 2026

Lisa’s Love Food Pantry provides free food and personal care items to UPIKE students experiencing food insecurity and in need of personal items. Any currently enrolled student experiencing food insecurity can use this resource. New users must complete the eligibility form located at the front desk of the pantry.

FALL 2026 HOURS

• Monday 4-6 p.m.

• Tuesday 3-6 p.m.

• Wednesday 4-6 p.m.

• Thursday 3-6 p.m.

• Friday 2-4 p.m.

LOCATION

The Lisa’s Love Food Pantry is located in in the bottom of Condit Hall, on Kentucky Ave.

PRIVACY OF USERS

Lisa’s Love Food Pantry strives to protect the privacy of all users. We ask that students fill out an eligibility and registration form. Use of the pantry will not become part of the student’s record, nor will the student’s information be shared outside the UPIKE Care Team.

Bear Minimum

Bear Minimum is the campus thrift store, which exists to help our campus community reuse, reduce, and recycle items at minimum prices. Bear Minimum seeks to provide a space for the campus to engage with items for the sake of dignity, creativity, and functionality.

FALL 2026 HOURS

• Monday 1-5 p.m.

• Tuesday 12-3 p.m.

• Wednesday 1-5 p.m.

• Thursday 12-3 p.m.

• Friday 1-5 p.m.

LOCATION

Bear Minimum is located in the bottom of Condit Hall directly off of Kentucky Ave.

DONATIONS

Donations can be made anytime by using one of the grey moving bins located outside the Bear Minimum office or emailing Rob Musick at robertmusick@upike.edu for coordinated pick up.

Involvement AND ENGAGEMENT

OFFICE OF CAMPUS RECREATION

• Intramural Sports: Intramural Sports at UPIKE provide students with fun, inclusive opportunities to stay active, build friendships, and engage in friendly competition regardless of skill level. From team leagues to oneday tournaments, intramurals are designed to promote wellness, school spirit, and a strong sense of campus community.

• UPIKE Fitness Center: The UPIKE Student Fitness Center offers students a welcoming, well-equipped space to support physical wellness, stress management, and healthy lifestyle habits. Open to all currently enrolled students, the facility encourages personal fitness, recreation, and overall well-being as part of a balanced college experience.

• Outdoor Recreation: Outdoor Recreation at UPIKE connects students with adventure, wellness, and the natural beauty of the region through engaging outdoor activities and experiences. From guided trips to skillbuilding opportunities, Outdoor Recreation promotes community, resilience, and a healthy balance between academics and recreation.

S T REET & CLUB FAIR

The Street Fair kicks off Welcome Week and brings local businesses, campus departments, and student clubs together in a fun, booth-style event. It’s a great way for new and transfer students to explore campus resources and discover what the City of Pikeville has to offer—all in one place! A few weeks later, the Student Leadership Council (SLC) hosts the Club Fair, where students can connect with UPIKE’s many student-led clubs and organizations. These groups offer leadership, service, and professional development opportunities and are supported by SLC funding. Thinking about starting your own club? Stop by the SLC Booth at the Club Fair or visit the Center for Student Engagement (CSE). We’ll help you every step of the way!

STUDENT LEADERSHIP COUNCIL (SLC)

The Student Leadership Council (SLC) serves as a representative voice for the student body, fostering communication, collaboration, and shared governance across the UPIKE community. Through leadership initiatives, programming, and advocacy, the SLC empowers students to actively shape campus life and enhance the overall student experience.

STUDENT ORGANIZATIONS

Student Clubs and Organizations at UPIKE provide students with meaningful opportunities to connect, lead, and engage beyond the classroom through shared interests and experiences. Involvement in student organizations fosters leadership development, belonging, and a vibrant campus community. For an up-to-date list of UPIKE’s clubs and organizations, log in to CampusGroups. To learn more about how you can get involved on campus or start an organization, please stop by the Center for Student Engagement on the lower level of Wickham.

STUDENT-ATHLETE Requirements

• Full-time is between 12-18 hours, but at least 15 hours per semester is recommended

• Maintain at least a 2.0 GPA

• Pass 24 credits by the end of your freshman year

• Fulfill all general education requirements and major/minor requirements to graduate

• 120 hours minimum to graduate

REQUIREMENTS ARE DIFFERENT FOR TRANSFER STUDENTS*

*Transfer students must either go through NAIA eligibility certification for a new decision or meet continuing eligibility requirements.

UPIKE Dictionary

Academic Advisor - A university employee who is committed to helping students make informed and responsible decisions regarding their academic goals.

Academic Terms:

• Summer Term I (4 weeks)

• Summer Term II (8 weeks)

• Fall Semester (16 weeks)

• Fall Semester 1st 8 Weeks

• Fall Semester 2nd 8 Weeks

• Spring Semester (16 weeks)

• Spring Semester 1st 8 Weeks

• Spring Semester 2nd 8 Weeks

Academic Year - Begins on July 1 and concludes June 30 of the following year.

Alumni - Individuals who have attended or graduated from a particular college or university.

Admission to Degree Program - A process required of students who have a major with specific admission requirements, i.e., education certification, nursing and social work.

AlertAware - UPIKE’s emergency notification system that calls, texts and emails.

Auditing a Class - A grading option that allows completion of a course without receiving credit or a traditional grade. An audited course cannot be used to fulfill a degree requirement. Requires admission to the university.

Bear Bucks - Money placed on a UPIKE student I.D. card that can be used to make purchases in the campus food court and the City View Café.

Bear Pause – UPIKE’s clearance process. There are items that must be completed prior to move-in/first day of class. These items can be completed electronically prior to arriving on campus or you can attend the Bear Pause Event on the day of your move-in to complete any missing requirements.

Bears@Work - Campus employment.

Board of Trustees - Governing body for UPIKE.

Business Office - The Business Office helps students manage the processes that allow them to take care of the

business of being a student including issuing work-study payments, accepting payments toward student balances, and providing UPIKE I.D. cards.

Campus Employment - Named Bears@Work, provides student employment hiring assistance.

CampusGroups - App that serves as a central location for information about campus events, clubs and organizations. The portal can direct you to important campus resources including academic systems and other student services.

Canvas - A learning management system that connects instructors and students in and out of the classroom that can be used to share documents, submit assignments and assign grades.

Catalog - UPIKE’s official publication of academic policies and procedures, programs of study and course offerings for a particular academic year.

Certificate - UPIKE certificates are credentials that students can earn in addition to their major and minor to help them gain interdisciplinary professional skills and knowledge. They typically consist of 4 courses (12 credit hours).

Certification Candidates - Students who hold a baccalaureate degree from an accredited college or university and are seeking teacher certification in an appropriate teaching field.

Change of Schedule - The period of the fall, spring and summer session in which students can add and drop classes. Dates are listed on the academic calendar.

Chaplain - A religious leader like a priest or pastor who works at the university to help support students on their spiritual journey and to help with life questions.

Class Schedule - An online listing of courses offered for a specific term.

College - Group of academic departments and/or programs administered by a college dean.

Commencement Ceremony - Event held at the end of the spring and fall semesters to recognize candidates for graduation.

Commuter Student - Student who does not live in campus housing.

Corequisite - Two or more courses that must be taken together during the same semester.

Credit by Examination - Method of earning academic credit outside of traditional course offerings.

Credit Hour - Standard unit of measuring coursework.

Cross-Listed Courses - Two or more different courses taught in the same room, at the same time, with the same instructor. Students may receive credit toward graduation for only one.

Dean - Highest administrative officer of a college.

Dean’s List - Published list of students who have achieved a specific level of achievement established by the university. The list is published at the conclusion of each semester. To be eligible for the Dean’s List, a student must be a full-time student and complete the semester with no failures and earn a semester grade point average between 3.5 and 3.9.

Declaring a Major/Minor - Indicates that a student wishes to pursue a particular major and/or minor. Some majors have specific admission requirements.

Degree Audit - Advising tool designed to assist in tracking a student’s progress towards graduation. Also referred to as a program evaluation.

Degree Candidates - Students seeking either a two- or fouryear degree and meeting all requirements for admission.

Diploma - Document provided by the university certifying that the student has earned a degree.

Division Chair/Department Head - Administrative officer holding faculty rank; responsible for a primary unit within an academic organization.

Dual Enrollment - Typically refers to high school students who are receiving high school credit while also enrolled in college-level credit.

Emphasis - Sub-set of courses within the major that represent a specialized area of study. Officially approved options appear on the transcript but are not printed on the diploma.

Enrollment Deposit - For first-time UPIKE undergraduate

students. This payment starts the process of becoming a student after you have been accepted by Admissions. This must be paid prior to scheduling GROWL, receiving UPIKE credentials, applying for student housing, etc.

Enrollment Status - Terms used for reporting a student’s academic load to external agencies, i.e., full-time and parttime.

Entrance Counseling - A requirement before an individual can receive the first Direct Subsidized Loan or Direct Unsubsidized Loan as an undergraduate or your first Direct PLUS Loan as a graduate/professional student.

Executive Vice President & Chief Strategy Officer - Senior executive who plays a critical role in shaping and driving the institution’s long-term vision and strategic initiatives.

Exit Exam - Required for all bachelor degree graduates for assessment purposes. Some fields of study require an exam as well.

FA Warning - Students that do not complete Satisfactory Academic Progress for one term will be placed on FA Warning and are eligible for financial aid during that term. See SAP for more information.

FA Suspension - Students that do not complete Satisfactory Academic Progress for two consecutive terms will be placed on FA Suspension and are not eligible for financial aid going forward but are allowed to appeal. See SAP for more information.

Faculty Athletics Representative (FAR): Faculty member who certifies student-athletes as eligible to participate in athletics. Student-athletes must obtain FAR or Athletic Director signature to drop a class.

Federal Work-Study (FWS) - A program that provides jobs for eligible students and allows them to earn money to help pay for educational expenses.

FERPA (Family Educational Rights and Privacy Act) - A federal law that protects the privacy of student education records.

FN Grade - Indicates failure of a course for non-attendance and/or non-participation based on the Failure for NonAttendance Policy found in the UPIKE catalog.

Full-time - Full-time status for undergraduate students in a regular semester is 12-18 credit hours.

General Education Curriculum - Courses required of undergraduate students regardless of the student’s major. Also referred to as core classes.

Good Academic Standing - Academic status of students who are not on probation or under suspension.

Grade Point - Numerical value given to each grade earned based on the credit hour(s) in a class, i.e., four points for a grade of “A, ”three points for a grade of “B,” two points for a grade of “C,” etc.

Grade Point Average (GPA) - Calculation derived from dividing the total number of quality points by the total number of hours attempted.

GROWL (Gathering for Registration, Orientation, Welcome and Leadership) Session - A day designed to assist students and their families in making a successful transition to university life.

Help Desk - UPIKE technical support that assists students with university technology needs.

Hold/Block - Prohibits students from functions such as registering for courses or receiving a transcript or diploma. Most holds are due to an unpaid financial obligation or failure to complete a required process.

Homecoming - An annual tradition of the university to welcome alumni back to campus.

Honor Societies - Qualified students are provided the opportunity to participate in the honor societies.

Incomplete Grade - An “I” grade may be given to a student only in the event of serious illness or justifiable hardships with the approval of the faculty members and the dean of the college for which the class resides.

Internship - Work at a business or agency related to a student’s major and/or career plans for which credit hours are awarded.

Institutional Work-Study (IWS) - Campus jobs funded by the college and available for students not qualifying for FWS.

Major - Collection of courses and requirements that is designated as the student’s primary area of specialization. Appears on the student’s transcript.

Minor - Collection of courses indicating additional specialization in an area of study beyond the major. Requires less hours to complete than a major. Appears on the student’s transcript.

Nontraditional Student - Includes evening students, married students, students with children and students of 22 years of age or older.

Offer Letter - An official notification that a student has been accepted, which outlines the student’s financial aid award package.

Office Hours - Hours set aside by professors to meet individually with students. Professors include office hours on each course syllabus and post them on their office door.

Overload - Semester credit hours that exceed the maximum number of hours permitted based on the student level. Permission and additional fees are required for an overload.

Pikey - UPIKE’s mascot.

Prerequisite - Specific requirement that must be met prior to enrolling in a given class. Prerequisites may consist of courses, test scores or enrollment in a specific program of study.

President - Chief executive officer of the university.

President’s List - Published list of students who have achieved a specific level of achievement established by the university. The list is published at the conclusion of each semester. To be eligible for the President’s List, a student must be a full-time student and complete the semester with a 4.0 GPA.

Probation Status - Indicates unsatisfactory academic progress. Students failing to maintain a 2.0 GPA will be placed on academic probation. Students on academic probation may not enroll for more than 14 credit hours per semester.

Program of Study - All requirements that a student must complete in order to be awarded a degree.

Promissory Note - A signed document containing a written promise to pay a stated sum of money to a specified person or the bearer at a specified date or on demand.

Readmission - Admission process required by a student who has been away from UPIKE for at least one academic semester or has withdrawn from the institution during the previous semester.

Registration Restriction - A type of prerequisite that requires the student to be in a specific program of study in order to take the class.

Reinstatement - Process by which a suspended student appeals to return to the university.

Satisfactory Academic Progress (SAP) - In order for students to receive financial aid, they must be making Satisfactory Academic Progress toward degree completion. See www. upike.edu/financialaid/SAP for detailed information.

Self-Service - UPIKE’s online student information system available to current students. Allows student to register for classes and view grades, billing information, financial aid, program review and profile information.

Semester/Term - Instructional period of 15 weeks plus a final examination period offered twice a year, Fall and Spring. Summer terms are usually offered in May, June and July and vary in length.

Student Activities Fee - All full time undergraduate students will be charged $75 per semester. These funds will be directly allocated toward the co-curricular experience.

Student Leadership Council (SLC) - Serves as the voice of the students at UPIKE. The organization is responsible for planning and implementing activities of common interest to students, representing student opinion to the college community and promoting a high standard of conduct.

Student Schedule - A list of courses students are enrolled in for the semester, time/day of class meetings, instruction method and class location.

Student Success Advisor - Serves as academic advisor for first-year students and creates connections between students and student support services on campus.

Suspension Status - prevents a suspended student from enrolling in courses without an exception granted by the Dean of the student’s major.

Syllabus - Document describing the objectives, outcomes, assessment activities and structure of a course that is made available to students during the first week of classes.

“The 99” - The historic steps that lead from downtown Pikeville to the UPIKE campus plaza.

“The Rock” - A popular gathering place for students located on upper campus on the lawn outside of Derriana Hall.

Title IX - Ensures UPIKE’s commitment to uphold a zero tolerance policy for sexual misconduct, sexual harassment, sexual exploitation, stalking and discrimination based on sex.

Traditional Student - An undergraduate who enrolls in college immediately after graduation from high school, pursues college studies on a continuous full-time basis, at least during the fall and spring semesters, and completes a bachelor’s degree program in four to five years.

Transcript - A student’s official academic record and the university’s official record of credit and degrees awarded, including the courses taken by a student and the grades received in each course.

Transfer Credit - Courses taken at another accredited institution and accepted toward degree requirements at UPIKE.

Transfer Student - Student who has completed 24 or more transferable credit hours after high school graduation.

Tuition - The amount of money that must be paid for classes. Other fees may be assessed in addition to tuition.

UPIKE Student I.D. - Student’s official university identification card.

Upper Level Courses - Undergraduate courses numbered 300 and 400 level. Must complete 39 hours to graduate.

Verification - The confirmation through documentation that the information provided on a student’s Free Application for Federal Student Aid (FAFSA) is correct. Process must be completed to disperse aid.

Vice President of Academic Affairs (VPAA) - Senior administrative leader responsible for overseeing all aspects of the institution’s undergraduate academic programs.

Vice President for Student Success and Retention - A key leader responsible for developing and overseeing strategies, programs, and services that support student persistence, academic achievement, and graduation.

“W” Grade - Indicates student withdrew from a class or the university without academic penalty.

Withdraw - A student no longer plans to attend any of their classes. Must complete a formal process.

Contact INFORMATION

Name Phone

ACE Program

Admissions

Advising (First Year)

Advising (Transfer students)

Allara Library

Athletic Training

Athletics

Business Office (Student Accounts)

Campus Dining

Campus Employment

Center for Career, Vocation and Leadership

Center for Student Engagement

Center for Student Success

College of Arts and Sciences

College of Business

College of Nursing and Human Services

Disability Resource Center

Office of Infinite Worth

Family Connections

Fitness Center

Human Resources

Information Technology (Help Desk)

International Student and Scholar Services

Intramural Sports

Office of Financial Aid

Optometric Scholars Program

Osteopathic Medical Scholars Program

Parking

Public Safety

Registrar’s Office

Residence Life (Housing)

Residence Life and Advocacy

Shipping/Receiving Mail Services

Spiritual Life/Campus Chaplain

Title IX Office

Center for Academic Excellence (Tutoring)

UPIKE FIRST (First Year Experience)

UPIKE ID (Bear Bucks)

606-218-5717

606-218-5251

606-218-5966

606-218-5813

606-218-5617

606-218-5354

606-218-4458

606-218-5200

606-218-5033

606-218-5223

606-218-5533

606-218-5222

606-218-5966

606-218-5219

606-218-5020

Nursing: 606-218-5750

Social Work: 606-218-5023

606-218-4484 or 606-218-5501

606-218-5291

606-218-5815

606-218-5229

606-218-5346

606-218-5300

606-218-5741

606-218-5222

606-218-5254

606-218-5476

606-218-5616

606-218-5940

606-218-5940

Cell:606-477-0262

606-218-5260

606-218-5224

606-218-5227

606-218-5700

419-560-6381

606-218-5344

606-218-4469

606-218-5815

606-218-5200

Location

ADM 211

HPE Suite 600

ADM 2nd Floor 210 & 220

ADM 222

Allara

UPIKE Gym 128

UPIKE Gym 110

ADM 015

COAL: City View Cafe

HPE 3rd Floor: Suite 301A

ARM 201

WIC Ground Floor

ADM 210

ARM 219

Academy Building

Nursing: CTC 211

Social Work: CTC 223

ADM 204

ADM 207

ADM 203

Bottom of Parking Garage

HPE 3rd Floor Suite 301

ARM 009

ADM 001

Fitness Center

ADM 002

HPE 301 B

ARM 430

Laughlin Cottage

Laughlin Cottage

ARM 214

ADM 003

ADM 003

HPE 103

REC 602

Laughlin Cottage

Allara Ground Floor

ADM 203

ADM 015

WELCOME TO Pikeville, KENTUCKY

Resources Within

Walking Distance of Campus:

BANKING

Community Trust Bank

137 Main St. #4 (606) 437-3326

ENTERTAINMENT

Appalachian Center for the Arts

218 2nd St. (606) 262-4004 theapparts.org

Appalachian Wireless Arena

126 Main St. (606) 444-5500 appalachianwirelessarena.com

Big Sandy Heritage Center Museum

172 Division St. 4th Floor (606) 213-0134

Bridgett’s Quilting & Fabric Shop

237 2nd St. (606) 424-5972

Riverfill 10 Cinemas 214 S Riverfill Dr. (606) 432-2957 riverfill10.com

FOOD

Bank 253 Restaurant and Nightlife

253 2nd St. (606) 432-6566

Bear’s Den Nutrition 175 College St. (606) 253-3009

Campus Styles & Scoops

118 Caroline Ave. Suite A (606) 766-2222

Chirico’s Ristorante

235 Main St. (606) 432-7070

The Distillery at Brothers Wright 224 2nd St. (606) 766-3835

Domino’s Pizza

115 Pike St. (606) 432-1133

Dorsie’s Dairy Bar

667 Bypass Rd. (606) 253-3133

Faithlife Market

130 Division St. (606) 794-7373

Hardee’s

667 Hambley Blvd. (606) 437-4288

Joyce’s Place

107 Caroline Ave. #1 (606) 432-2783

Subway

207 Hibbard St. (606) 766-5000

HAIR SALON/BARBER SHOPS

Goodfellas Barbershop 99 Weddington Branch Rd. (606) 625-7520

Studio 23

107 Division St. (606) 253-3083

MAIL SERVICE

United States Postal Service 104 Main St. 1-800-275-8777

PHARMACY

Total Pharmacy Care 533 Hambley Blvd. (606) 433-0555

Pikeville Medical Center Pharmacy

911 Bypass Rd. Building E (606) 430-3576

SHOPPING

Dance World & Gifts

126 Division Street (606) 432-5943

Ivy Grey

239 2nd St. (606) 262-2400

Ritchie’s Art and Gift Shoppe

234 2nd St. (606) 432-3289

Two Chicks and Co.

787 Hambley Blvd. (606) 766-7777

The Shoppes at 225 225 2nd St. (606) 262-4760

Resources Within a Short Drive

ALLERGISTS

Allergy Asthma Center of Appalachia 5425 N. Mayo Trail #101 (606) 433-0591

Asthma & Allergy Center

156 Island Creek Rd. (606) 432-0174

Dr. Charles E. Lowe III, MD 5425 N Mayo Trail (606) 433-0591

Pikeville Medical Center

911 Bypass Road (606) 430-2209

BANKS

Citizens National Bank

247 Hambley Blvd. (606) 432-7188

Community Trust Bank

346 N Mayo Trail (606) 432-1414

Peoples Bank 262 Cassady Blvd. (606) 437-1619

Pinnacle Bank

230 S Mayo Trail (606) 509-1000

U.S. Bank

206 S Mayo Trail (606) 432-2772

FOOD PANTRIES

Cornerstone

Christian Church

222 Hambley Blvd. (606) 437-6725

East Kentucky Dream Center

453 Hambley Blvd. (606) 766-3434

First Christian Church

Meal and Food Pantry

313 Chloe Rd. (606) 437-4527 fccpikevillerev@gmail.com

Grace Fellowship

Soup Kitchen

115 Wolford St. (606) 437-7244 debby.bailey@gci.org

Pikeville Community Kitchen

107 Main St. (606) 233-9467 thepikevillecommunity kitchen@gmail.com

Thankful Heart Food Pantry 648 Adams Rd. (606) 437-6221

GROCERY

Dollar Tree

276 Cassady Blvd. (606) 637-0070

Family Dollar

404 S Mayo Trail #1 (606) 200-5079

Food City

215 Cassady Blvd. #101 (606) 432-8150

Pikeville Fresh Market

533 Hambley Blvd. #1 (606) 432-4112

Save A Lot

240 S Mayo Trail (606) 432-8867

Walmart

254 Cassady Blvd. (606) 432-6177

Pickup available

HAIR SALON/BARBER SHOPS

Beauty Boulevard

649 Hambley Blvd. (606) 433-9800

The Beauty Mark

384 N Mayo Trail (606) 262-3023

Hair Loft

533 Hambley Blvd. (606) 437-1516

Hairitage

224 Main St. 606) 625-7430

Missy Dotson

Blowouts, relaxers, box braids, retwists, cornrows 10-15% discount for UPIKE employees and students

Intensity Hair Salon & Spa 233 Cassady Blvd. (606) 432-6565

LOCAL AND STATE PARKS

Breaks Interstate Park

Jenny Wiley State Park

Natural Tunnel State Park

Natural Bridge State Resort Park

Carter Caves State Resort Park

MEDICAL CARE

East Kentucky

After Hours Clinic

255 Church St. #102b (606) 218-6011

Fast Pace Health

Urgent Care 115 Lee Ave. #101 (606) 727-5296

Neurology and Headache Pain Center 515 N Bypass Rd. (606) 437-4100

Pike County Health Department

119 W River Dr. (606) 437-5500 www.pikecountyhealth.com

Pikeville Dermatology 108 N Auxier Ave. (606) 432-9106

Pikeville Medical Center 911 S Bypass Rd. (606) 430-3500 pikevillehospital.org

Pikeville Medical Center Urgent Care & Family Wellness Center

238 Cassady Blvd. (606) 430-2230

PHARMACY

Economy Drug 180 Town Mountain Rd. #115 (606) 437-7333

Faith Pharmacy

140 Adams Ln. #500 (606) 509-6337 Delivery available to campus

Food City Pharmacy 2138 S Mayo Trail (606) 432-2044

Pikeville Discount Drugs 994 S Mayo Trail (606) 432-0018

Professional Pharmacy 419 Town Mountain Rd. #101 (606) 432-0196

Total Pharmacy Care 533 Hambley Blvd. (606) 433-0555

Walmart Pharmacy 254 Cassady Blvd. (606) 432-6180

PHONE SERVICE

Appalachian Wireless 4367 N. Mayo Trail Suite 103 (606) 432-6111

Appalachian Wireless 111 Justice Way #109 (606) 637-1713

AT&T Store 4565 N Mayo Trail (606) 467-6297

SHOPPING

Daffodils Boutique 4493 N Mayo Trail (606) 637-1388

Goodwill 145 Lee Ave. (606) 432-6587

Men’s Corner

384 N Mayo Trail Unit C (606) 433-1707

Peabody’s Boutique 180 Town Mountain Rd. (606) 766-8080

Pikeville Commons 120 Justice Way Hobby Lobby, Marshalls, Petco, Ulta, Maurices, Ross, Five Below, and more!

Southern Bliss Boutiques 185 S Mayo Trail (606) 766-8000

United Helping Hands Thrift Store 400 Venters Ln. (606) 432-1349

RECREATION

Bob Amos Park

Coal Run City Park Pikeville Area YMCA

Pikeville City Park Planet Fitness

UPIKE SportsPlex

RESTAURANTS

A&W Restaurant

Applebee’s Grill & Bar

Arby’s

Asia Grill & Buffet

Biggen’s BBQ

Bob Evans

Buffalo Wild Wings

Burger King

Captain D’s

Chick-fil-A

Dairy Cheer

Dairy Queen

Drake’s

El Azul Grande Inc.

El Picante Mexican Grill

El Poncho Mexican

Restaurant Giovanni’s

Pizza

Happy Days Diner

Hot Rods Pizza

Jimmy John’s

KFC

Little Caesars Pizza

Long John Silver’s

Made to Crave

McDonald’s

Mi Hacienda

Moe’s Southwest Grill

Mona’s Creative Catering and Fine

Foods Restaurant

Mr. Gatti’s Pizza

Papa Johns Pizza

Peking Chinese Restaurant

Peking Hibachi

Penn Station East Coast

Subs

Pizza Hut

Slim Chickens

Starbucks

Subway

Sweet Oaks Bakery

Table 99

Taco Bell

Takaya

Texas Roadhouse

The Scoop

Tudor’s Biscuit World

Wendy’s

Woodbooger Grill

123 Cafe

STORAGE

Nanack Inc.

240 Cowpen Road (606) 432-5536

Pikeville Mini Self Storage 278 S Mayo Trail (606) 603-2437

Storage Rentals of America 144 Cowpen Rd. (859) 534-9904

Safe Haven Self Storage, LLC 849 S Mayo Trail (606) 637-1347

U-Save Storage 582 Bypass Rd.