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UPDATING EXPECTATIONS

Meet Update Above: LF Wade International Airport, Bermuda

Update Group is a multi-disciplinary building services contractor, with an office network covering Ireland, the UK and the Caribbean. Our firm’s expertise covers the entire range of building services engineering. We work across multiple project sectors including corporate offices, airports, hospitality, higher education and retail.

Contents

MEET UPDATE

WHAT WE DO

Our skill set covers the entire range of building services engineering across a wide range of client sectors.

Introduction: Building Services Contractors International Experience Governance & Compliance

Buildings Fit-Out Infrastructure

HOW WE DO IT

Keeping the big picture in focus

Always ensuring the price is right

Update Group in Numbers

Our international expertise enables us to drive every boundary of creativity and innovation.

How We Do It

Safety Matters

Sustainability

Supply Chain

Projects ASIA Our experience ranges from the scale of an international airport to the detail required for a luxury hotel room.

EUROPE

Dupont, Singapore

Kerry Foods, Singapore

Santander, Milton Keynes

Dyson, Malaysia

Santander, London

Central Plaza, Dublin

The Campus Cherrywood, Ireland

Royal Academy of Dance, London

Swissȏtel / Fairmont, Singapore

Apple, Singapore

Hilton Hotel, Gatwick Airport

Hampton by Hilton, Ireland

CARIBBEAN / AMERICAS

ExxonMobil, Guyana

Bishop Square, Ireland

LF Wade International Airport, Bermuda

National Indoor Arena, Dublin

Park Hyatt Resort, St Kitts and Nevis

When it comes to Building Services, it’s time to update your expectations

The Campus Cherrywood, Ireland

For over three decades our reputation has continued to grow, largely attributed to our flexibility and ability to adapt.

Building Services Contractors

Governance & Compliance

Update Group is armed with technical expertise, uses industry standard project management methodologies, and has experience of unique construction environments. A winning choice combination that has repeatedly delivered successful projects around the globe.

Update Group is committed to strong, accountable and transparent corporate governance, which is fundamental to the long-term success of our business and the ambitions of our clients.

We design, install and commission mechanical, electrical and fire sprinkler systems in major building projects. Update Group offer various contracting solutions such as design & build, package management and traditional contracting routes.

International Experience For over three decades our reputation has continued to grow, largely attributed to our flexibility and ability to adapt. And with a track record and office network that encompasses Ireland, the UK and the Caribbean we are well placed to make your next project a success, whatever the time zone. We have demonstrated our ability to deliver internationally by completing projects in a wide range of sectors – from an international airport in Bermuda to a luxury hotel in Dubai; major office developments for Santander in the UK, Dyson in Malaysia, and ExxonMobil in Guyana; and a flagship store for Apple in Singapore and retail mall refurbishments in Ireland.

The Update Group Board is responsible for leadership and setting the strategic direction of the Group, reviewing management performance, and to ensure compliance with all policies and best practices. We are focused on the safe and sustainable delivery of all our projects in accordance with our ISO certified standards 45001, 14001 and 9001. Each and every month, external specialist safety auditors visit our sites. We embrace their findings for a fresh view of our safety protocols.

No matter where you need us, we work as one company, with the same commitment to detail and focus on safety in every project location.

What We Do

Our expertise in multi-disciplinary building services covers three main sectors: Commercial, Hospitality and Industrial, and three project types: Buildings, Fit-Out, and Infrastructure. Our combined sector experience totals over 7 million sq ft of commercial office space, 5,000 hotel beds, and $300 million+ of industrial and manufacturing facilities.

Buildings Over the last decade, we have completed multiple new builds and major renovation projects across three continents, for both public and private sector clients. Our proven track record covers a wide range of sectors and includes hotels, office developments, R&D centres, sports arenas and retail malls. As we build up knowledge of the project requirements we will guarantee the cost of the MEP works. We manage the coordination of the entire MEP package and bring ISO management processes to local supply chain partners on large scale projects. Throughout the project we apply a continuous QA/QC process, and provide project reporting at all stages. Where required we actively participate in design development workshops to ensure best value and design suitability.

A properly commissioned building runs efficiently without wasting costly utilities. Prior to handover we prepare a detailed commissioning plan and monitor and validate the results on an ongoing basis.

Fit-Out Our fit-out track record ranges in scale from an 80,000 sq m office campus for Santander to the high-quality finishes and attention to detail required for a retail store for Apple. We believe that by integrating our core business principles within all our projects generates value for our clients, communities and our organisation. Update Group understand the operational requirements of all buildings we work in. Regular stakeholder meetings are scheduled to maintain constant communication throughout all stages of the project.

How we are different

Communication is key to working in live environments. Careful planning and programming of complex works and keeping the project stakeholders fully informed ensures a cohesive and safe working environment.

Infrastructure

We have established processes, procedures and management systems tailored towards a proactive zero accident policy coupled with minimal disruption to operations.

We are armed with technical expertise, use industry standard project management methodologies, and have experience of unique environments.

Mock-ups and samples are key to ensure we interpret your requirements correctly and validate the details that are important to you.

A critical factor in the success of any infrastructure project is a trusted supply chain – a network we have been building across all regions where we operate. This capability was demonstrated through our recent delivery of LF Wade International Airport in Bermuda.

Update Group has the experience to provide the entire mechanical, electrical, IT and fire safety systems scope for large scale infrastructure projects.

We can manage the testing, validation and commissioning process to international standards, and can incorporate LEED or other environmental certifications if required. A winning choice combination of skills and track record that has repeatedly delivered successful projects, all of which have been ORAT-compliant (Operational Readiness and Testing).

EXPERTISE Our firm’s expertise covers the entire range of building services engineering. CREATIVITY We work hard to solve problems and overcome challenges through collaboration and creative thinking. EFFECTIVE We understand that a business can only be effective if it employs the best people. TRUSTED Our clients have trusted our commitment to quality, integrity and exceptional service since 1989. DELIVERY We believe the power of partnership and open dialogue delivers the best results.

Project Profile

Work is well under way to build Santander UK’s landmark new workplace in Milton Keynes. Procured by Osborne+Co for Santander and designed by LOM, Unity Place will be a centre for digital banking innovation and will incorporate a range of community facilities.

Designed to achieve a WELL ‘Gold’ certification, this vibrant new workplace will nurture collaboration and support staff health and wellbeing. It has also been conceived to help attract the next generation of talent who will drive the banking sector in the future.

With a total construction area of 800,000 sq ft and over 550,000 sq ft of commercial office space, this will be one of the largest office developments to be completed in the UK over the next few years outside London.

The scheme will be the focal point for Santander’s UK business and the local community. It includes coworking space for small businesses and start-ups. The public will be encouraged to use its facilities including an ‘urban market’, retail outlets, health facilities including a gym, yoga and consultation spaces, community hall and auditorium. There is also a rooftop running track and café and restaurant with terrace.

Unity Place will bring together Santander’s 6,000 employees who are currently spread across four sites in Milton Keynes.

Santander Milton Keynes, UK

The total office space area of around 550,000 sq ft is equivalent to over eight and a half football pitches. The scheme will be the focal point for Santander’s UK business and the local community. It includes coworking space for small businesses and start-ups.

6,000 person facility Smart Building 80,000 sq m of construction 8

Turning challenges into solutions The Unity Place project was resourced by our skilled project team. During the planning and procurement phase, key design objectives and detailed co-ordinated construction procedures were identified and agreed with the client Santander. The bank had particular timeframes that needed to be adhered to. The Covid-19 pandemic led to a unique set of circumstances that arrived during this project. Challenges needed to be turned to solutions. Long lead plant procurement was prioritised and earlier end user sign off was sought as global supply chain delays began. Solutions were managed to allow for new work practices and Covid regulations. Output was maximised from available manpower resources to facilitate the changes. Off-site manufacturing of mechanical pipework was closely managed as it was dependent on the construction schedule. The experience of our programme management and design teams successfully steered this project through this unprecedented era.

Taking nothing for granted, we engaged as early as possible with our supply chain.

The smart approach to building management

From the project outset, Santander knew that technology would be a vital component in this state-of-the-art building. Unity Place will be an intelligent Smart Building facility that will set the benchmark for other such institutions, as one of Europe’s most technologically advanced office buildings. But it is not just the occupants who will benefit from these smart features. A key benefit of a smart building is its improved sustainability and a reduced carbon footprint.

Visualization

Facial Recognition

Location Services

Data visualization will display energy consumption at Unity Place, and energy savings and comfort levels across all levels.

A biometric digital credential of a user is stored within a database and is an alternative option of security instead of card access.

A network of Bluetooth beacons across the building will supply users with information on the people, places and things around them.

Sustainability Fast Facts* It should be possible to cut emissions from cities by about 90 per cent by 2050 using proven technologies and practices. It is estimated that 21.2 per cent can be cut from commercial buildings. Buildings are currently responsible for 30 to 40 per cent of total city emissions; and in order to achieve the COP21 target by 2050, emissions from buildings must be 80-90 per cent lower than they are today. Many buildings are energy inefficient and contribute heavily to carbon emissions. In the EU, as of February 2020, roughly 75 per cent of building stock was energy inefficient. *Source: Deloitte Smart and Sustainable Buildings and Infrastructure https://bit.ly/3Hi5vU5

Interactive Kiosks

Contactless Technologies

Smart HVAC

Interactive screens are positioned around the building to provide information on events, amenities, menu offers, building services, news, weather and important travel updates.

In a post-Covid world, motion-controlled touch points such as doors, soap dispensers, washbasin taps and hand dryers will reduce potential virus transmission.

Integrating sensor technology with the HVAC system reduces energy costs, lessens the workload on facilities staff, and provides better comfort conditions for users.

Smart Lighting

Audio Visual

Smart Waste

A smart lighting system is operated over an loT network with a collection of multisensors gathering data and will automatically adjust to the needs of the users.

A fully integrated AV system will allow Santander to increase the effectiveness and impact of meetings, presentations, learning and digital signage.

Data from smart bins will enable the building facility managers to understand which bins need emptying, from which department on each floor.

HOW WE DO IT

PROJECT ADVISORY

PROJECT INITIATION

CONCEPT & BUDGET EVALUATION

Our mindset is to add value to a project from pre-construction through to project delivery by adopting the following plan of work.

The best time to start thinking about the building services requirements of your project, is at the same time as your outline brief is being developed. The MEP scope is usually the largest package after construction, up to 25% of total cost on some projects, so getting this right from the outset should be near the top of your list of critical factors.

Once appointed, we will work closely with the construction consultants and MEP design team to define the Project Brief. This will involve an indepth study of the client objectives and planned demands on the building services.

Where design responsibility needs to be maintained, we actively participate in workshops and provide input in areas such as technical, sustainability, cost and buildability.

These principles are a culmination of over 30 years in the industry, and are regularly appraised against changing trends and international benchmarks.

Speaking to us at this early stage means we can provide a Strategic Analysis of your initial brief and budget estimate, and advise on potential related risks across the entire plan of work. Get in touch for a chat. We would really like to hear from you.

Our input on the Project Brief will include: Site Evaluation Feasibility Studies

Design Drawings & Specification Order of Magnitude Costs Procurement Plan Sustainability

Innovative Technologies Project Programme

From our extensive experience we have a significant amount of cost data across a wide range of sectors and geographic locations. Combine this with our resources, knowledge and insights and we can provide a detailed evaluation from an engineering perspective and complete a detailed measurement and cost for the project. This allows us to prove value for money at an early stage which we can guarantee forms the key to the development of the MEP cost.

Buildability Project Execution Plan

Outcome / Benefit

Strategic Analysis

Definition of Project Brief

Assurance on Design Direction

Project Programme

Initial Cost Analysis Detailed Engineering Evaluation

DESIGN & COST FINALISATION

PROCUREMENT & COORDINATION

PROJECT DELIVERY

COMMISSIONING & VALIDATION

POST-OCCUPANCY SUPPORT

Having established a target cost, the path becomes clearer.

As soon as the design & cost review process is completed our construction team issue a project schedule or programme. Critical path factors and procurement requirements are identified

At this stage our construction delivery team are fully in place and engaged, working alongside our pre-construction team. This allows us to hit the ground running and ensure meaningful coordination of the MEP works with ongoing QA/ QC reviews, all while maintaining the maximum efficiencies of the construction programme.

Always with one eye on the commissioning requirements we will develop a Commissioning Plan from the beginning. This plan starts with the preparation of commissioning scripts per system so we can get the agreed buy in from all project stakeholders.

Following handover, our contract is still active for a further 12 months.

If the system performance and design intent has been sufficiently identified, we have the experience and skill set to take ownership of the design and carry it through to the construction and implementation.

Our supply chain procurement schedules will be issued simultaneously when final scope is clarified.

It is important to stress that during this phase cost models are continuously updated to reflect the status of the design. Without these updates it is difficult to gauge on whether value for money is being achieved.

We issue regular project reports advising on procurement, supply chain performance, design status, financial and critical factors to ensure all stakeholders stay informed.

This follows through with detailed system commissioning work plans. We also set out the validation and handover processes so everyone knows what to expect.

To ensure the building is used, operated and maintained efficiently, during this time we: Undertake reviews of Building Services Performance Undertake seasonal Commissioning Rectify defects Undertake Post Occupancy Evaluation of building performance in use Verify Project Outcomes including Sustainability Outcomes

The benefits from our early engagement flows through the design development stages, and as we build a knowledge of the project requirements we will guarantee the cost of the MEP works from Stage 4 onwards.

Outcome / Benefit

Final Design Confirmation

Logistics Plan

Site Coordination

Commissioning Plan

Services Performance Reviews

Cost Certainty

Final Project Programme

Ongoing QA/QC Reviews

Handover Processes

Verify Project Outcomes

Regular Project Reports

Post Occupancy Evaluation

Project Profile

No 2 Triton Square is the UK headquarters of Spanish banking giant Santander. This facility extends to over 200,000 sq ft over seven levels. Together with Osborne + Co we are presently engaged in the multi-phased refit of the entire building on a Design & Build basis. Being a live working environment means there are a number of project complexities. The core challenge is ensuring continuity of the existing MEP systems to allow the executive and trading floor functions with critical systems support to continue to operate. Not forgetting that this building is in one of central London’s busiest districts makes the logistical planning and resources management a vital factor. For Update Group, the project includes a change out of the entire Mechanical & Electrical plant infrastructure, and all new sustainable redesigned layouts across levels 2 - 6 of the building. As we are responsible for the MEP design, our delivery team worked closely with Santander, Osborne + Co and the project Architects LOM, to ensure this fast track project meets the future needs of the Bank into the coming decades.

Santander Triton Square, London

Architects: MEP Consultant: Construction Managers: MEP:

LOM FutureServ Osborne + Co Update Group

Programme duration:

14 months Completing in December 2022

Total Building Area: 200,000 sq ft MEP: Update Group Completion: December 2022

Triton Square is Update Group’s second project in the UK for Santander

Safety Matters

WE ARE COMMITTED TO PROVIDING A WORKPLACE THAT IS FREE FROM RISK TO EMPLOYEE HEALTH AND SAFETY.

Our Commitment Is to the health and wellbeing of all employees and our supply chain.

Our approach to safety centres on education, training, and instilling and reinforcing safe behaviours throughout our business, from owners to design teams and our supply chain.

Is to uphold health and safety regulations, legislation and international best practice. Is to provide training for safe work practices for all employees and our supply chain. Is to encourage mutual respect, consideration and open communication to all.

We provide the systems and support for management to make informed decisions through detailed root cause analysis and pre-task planning. The output is a robust, value-based safety program that looks upstream at leading indicators to produce exceptional downstream results. Each and every month external specialist safety auditors visit all our sites. We embrace their findings for a fresh view of our safety protocols.

Project Profile

Central Plaza Dublin The new Central Plaza development was the former home to the Central Bank of Ireland. This iconic building, designed by Sam Stephenson in the 1970’s, is truly one of the few buildings that identifies itself with Dublin. This unique redeveloped structure is now home to WeWork as well as new restaurants and retail offerings. The addition of the hospitality rooftop venue with its 360-degree view terrace crowns off this famous building. The overall area of the development is 21,500 sq m, with a mix of commercial, retail and food & beverage space.

Our Scope We were responsible for all electrical works elements, which included new electrical infrastructure with security and fire safety systems. A new outside lighting installation was constructed, incorporating the latest ideas and features to enhance the structure and open up the new plaza area.

One of Dublin’s most iconic buildings Total area of 21,500 sq m Scope included all electrical works 18

The addition of the hospitality rooftop venue with its 360-degree view terrace crowns off this famous building.

Dupont Singapore Located in the Biopolis district in Singapore, a centre for international research and development in the biomedical science industries. Comprising 180,000 sq ft of office space servicing their sectors in agriculture, nutrition, bio-based industrials and advanced materials development. This unique facility mixes office space with cleanroom standard research laboratories in their lines of health and nutrition product development.

Kerry Foods Singapore Singapore is proud of its reputation as South East Asia’s leading food and nutrition hub. Kerry Foods were among the first ingredient companies to establish a presence in the region. They have recently expanded their flavours and ingredients business with the development of a 40,000 sq ft facility at Biopolis, an international research and development centre for biomedical sciences in Singapore.

The Campus Cherrywood Ireland A development by Spear Street Capital located in South Dublin County. This project consists of two new Grade A commercial buildings known as blocks F1 and F2, totalling 150,0000 sq ft of office space. These two new commercial office buildings are located in the Cherrywood town centre development by Hines, and is Dublin’s largest mixed-use location.

Update Group were responsible for the complete mechanical and electrical installations. Some of the specialist systems include a chemical fume extract system, a compressed air system, speciality gas installations and process water installations.

Project Profile

On a 15-acre site previously owned by the Guyana Sugar Corporation, ExxonMobil are building their new office campus to support their operations division.

The facility includes a full standby generation system, a waste water treatment plant and full site-wide infrastructure works.

Technology The primary function of the development is as an office facility to support its off-shore oil exploration business. The project has a total floor area of approximately 120,000 sq ft plus surface parking.

To provide shade for all vehicles in the car park, a solar panel car shading system and supporting structures will be installed, generating 1.4MW of electricity.

The project includes a full end user fitout with a strong emphasis on security, fire protection and detection systems.

A project for ExxonMobil Global Services consisting of two three-storey office buildings on a 15-acre campus located in Ogle on the outskirts of Georgetown, Guyana.

ExxonMobil Guyana

120,000 sq ft office campus 15-acre site Solar panel car shading system 22

The project includes a full end user fit-out with a strong emphasis on security, fire protection and detection systems.

Keeping the big picture in focus

Meet our people

Building services contracts can be incredibly complex, so it is imperative that project reporting is as clear, comprehensive and accurate as possible. Producing a high-level overview that offers the critical data the project generates in a simple, easy-to-use format provides a window into what’s happening and what to do about it for the entire team.

On all our major projects we designate a dedicated Project Reporting Manager. The role has overall responsibility for coordinating with the various stakeholders covering all core aspects including programme, procurement, health & safety, and critical issues management.

These status updates are then compiled into an integrated report, and submitted on a monthly basis. Our reporting process and structure has been developed across a wide range of diverse projects and has a base template which can be customised to the unique requirements of your project.

Mariana Vaz Roles Project Manager/Coordinator, QA/QC Joined Update Group 2019 Current Project Santander Unity Place, Milton Keynes UK

Why is project reporting so critical? Sample report extracts

Project reporting is important so that progress can be monitored, and helps predict and deal with any issues and potential risks. It also includes an evaluation of the quality of work performed, and provides the client with all relevant feedback and a snapshot of what is happening on site. How do you ensure your reports are as accurate as they can be? Each member of the team is responsible for a section, where they have to give a summary of what occurred during the month in question; so if I am informing on submittals, for example, I include in the report an updated tracker of the submittals showing which were submitted and its current status and revisions, a dash board summarizing all this information and a chart comparing its progress. If there is a critical item that needs to be highlighted, this is passed to the Senior Project Manager, responsible for the ‘Critical Items’ section. An Executive Summary is written by the Commercial Director after all sections are complete. Every referenced document or tracker that is not usually part of the report is added as an addendum. What is the most challenging aspect of producing a report?

02 Project Key Points

Report Contents

__________________________________ PROJECT REPORT __________________________________ Santander Unity Place __________________________________ MEP Installation Shell and Core __________________________________

Section

Dublin | 25th February 2021

Executive Summary Project Key Points Request for Information Report Program Report Commercial Report Design Report Procurement Report Technical Submittals Report Health & Safety Site Progress Report CDP Drawings Coordination Addendum

Project Key Points 1. Design Clarifications 2. Procurement 3. External Issues 4. Coordination Issues

Customised for each project

Intuitive navigation and hierarchy across all report sections

Data is clear displayed in a range of graphic display formats

Site and detail photos and diagrams are included where required

Building services contracts can be incredibly complex. The project reporting shouldn’t be.

Consolidating all information received from the project team, and aligning it in a way that is clear to who is reading it. How have you improved the reporting process since joining Update Group? I have refined the design and formatting of the report template, and ensure the trackers used to compose the report are more precise with concise information that is relevant to the client.

Project Profile

Owing to our reputation for delivering excellent outcomes for clients in the region, we were awarded the complete electrical installations package for Dyson’s Development Centre in Malaysia. This new two-level structure connects two of the three existing buildings – forming a central heart to the Dyson campus. It houses visitor reception at the front of the site and staff reception at the rear, which links to the staff carpark. In addition, there is a Dyson cafe and Town Hall space, a Dyson Canteen, a gym, meeting rooms and other clientcentric facilities.

Owing to our reputation for delivering excellent outcomes for clients in the region, we were awarded the complete electrical installations package for Dyson’s Development Centre in Malaysia. This new two-level structure connects two of the three existing buildings – forming a central heart to the Dyson When undertaking a project outside our campus. It houses visitor reception at the front of the traditional markets, it is important that a site and staff reception at the rear which links to the staff team familiar with our business process is carpark. In addition, there is a Dyson cafe and Town Hall assigned to the project. space, a Dyson Canteen, gym, meeting rooms and other Our centralised procurement department client-centric facilities.

assisted in the selection of the most suitable equipment and ensured it met the specified When undertaking a project outside our traditional markets, code compliance.

it is important that a team familiar with our business process is assigned to the project. Our centralised procurement department assisted in the Our Approach selection of the most suitable equipment and ensured it met the specified code compliance. On-site, our management team scheduled

labour allocation and material deliveries, coordinated with other trades to minimize potential clashes, ensured installations Our Approach were carried out to the highest quality, and commissioned the system ready for On-site, our management team scheduled labour allocation occupation.

and material deliveries, coordinated with other trades to minimize potential clashes, ensured installations were carried out to the highest quality, and commissioned the system ready for occupation.

Dyson Malaysia Development Centre 13,000 sq m Net Usable Space One-Off Location 26

Sustainability

Sustainability is that vital ingredient in building services design. Once carefully considered it provides a real contribution to lower emissions and a greener planet. We fully embrace new technologies providing smarter buildings for the end user. We support the principles of BREEAM and LEED, and work to lower carbon outputs applying Net Zero principles to all our projects.

We support and embrace new technologies providing smarter buildings for the end user.

Project Profile

The Royal Academy of Dance recently moved from their previous location in Battersea to their new purpose-built global headquarters, one mile away on York Road. The state-of-the-art space includes seven full-size dance studios, a studio theatre (seating 193) with a full lighting rig and sound desk to be used for both RAD and community partner performances, two cafes, a specialist dance library and a large welcoming reception space that will be used to host exhibitions and events.

Owing to its end use as a performance theatre, we carefully designed acoustic treatments such as attenuators and silencers for the chillers and AHU’s. There are extensive ELV systems installations which required specific detailed planning during the design and commissioning phases. Update Group were appointed to install the entire building services package on a Design & Build contract.

Royal Academy of Dance London New purpose-built global headquarters Enhanced education and training facilities Scope included all building services 28

Owing to its end use as a performance theatre, we carefully designed acoustic treatments such as attenuators and silencers for the chillers and AHU’s.

Project Profile

Update Group were engaged by Aecon Airport Constructors to provide the entire mechanical, electrical, IT and fire safety systems for the new passenger terminal at Bermuda’s international airport. In order to facilitate the increasing popularity of Bermuda as a destination, a public private partnership project between the Bermudian Government, Skyport and Aecon Group was initiated to construct this new 280,000 sq ft terminal. The building was designed to be a state-ofthe-art terminal to reflect Bermuda’s growing status as a destination and to transit up to four million passengers per year.

The design brings Bermuda’s airport into line with other major modern airports in terms of passenger comfort, facilities and ease of arrival and departure. Modern lounges and passenger boarding bridges will enhance the passenger experience, while immigration and security have been streamlined. In addition, the whole project is geared towards sustainability and crucially, the new building has been designed to minimise the effect of extreme weather conditions.

LF Wade International Airport Bermuda 277,000 sq ft Size of the new terminal 250+ Workers on site at peak 500,000 Manhours without a lost time injury 30

The building was designed to be a state-of-the-art terminal to reflect Bermuda’s growing status as a destination and to transit up to four million passengers per year.

Our scope on the project included the entire mechanical, electrical, fire protection, IT and security systems. Update Group worked closely with Aecon in the development of the design into the detailed and coordinated install which was ORAT-compliant (Operational Readiness and Testing). Our scope also included the infrastructure packages for the MV network and storm drainage systems, as well as standby generation and full load UPS support. Update Group is especially proud to be associated with a project that is creating something special for Bermuda and its people.

Technology Within the overall IT systems we had responsibility for the Airport Information Management systems. This included the: • turnkey install of the flight and gate display systems • automated check-in kiosks • all airline check-in desks, bag drop and integration with the baggage handling systems • automated entry passport kiosks • fit-out of US Customs and Border Protection areas • management of the entire access control and analytic CCTV install.

Like us, our supply chain partners have a primary focus – Service Excellence.

Supply Chain

As an international contractor with a track record across three continents it’s a priority for us to work closely with local companies and vendors. Following this ‘first port of call’ policy offers a multitude of benefits, with cost savings and reduced timelines being at the top of the list. We understand and are proud of supporting local economies through engagement with local businesses. The valuable experience gained, in the delivery of large scale complex developments by our network of trusted supply chain partners, ensures meaningful legacy to our projects.

LF Wade International Airport Bermuda

Dyson Malaysia

Choosing local also means reduced risk and less transportation of people and materials is required, resulting in a more sustainable project and a lower carbon footprint. If you are interested in partnering with Update Group and can add value to the projects we work on, we would like to hear from you.

ExxonMobil Guyana

With a network which spans continents and multiple time zones, Update Group is committed to limiting the risk of modern slavery occurring within its own business, infiltrating its supply chains or through any other business relationship. 33

Always ensuring the price is right

Meet our people

Emmett Breen Quantity Surveyor and Company Director Joined Update Group 2010

“One of the key challenges is management of time – tendering, estimating, pre-construction proposals, contracts, insurance, tender docs, payment applications, variations, procurement, programme – the list goes on.”

What aspect of your role do you enjoy most? As a Director of the business, my role is wide and varied. However, one of my most important roles is leading our PreConstruction team. I work closely with our estimation and engineering teams to ensure our bids are both competitive and prepared to the highest standard. What are the key challenges faced by Quantity Surveyors on a day to day basis? One of the key challenges is management of time – tendering, estimating, preconstruction proposals, contracts, insurance, tender docs, payment applications, variations, procurement, programme – the list goes on. Quantity Surveyors must also maintain accurate records and ensure that all aspects of the construction process are managed from inception to completion.

Provide an example of a project where the QS-related skills/experience of Update Group really made a difference to a successful project outcome. Bermuda Airport – our ability to negotiate with a supply chain whose expectations far exceeded “normal” market rates, based on our industry knowledge and detailed estimation proved to be a “game changer”. This ensured our client could contract with us at fair market rates and obtain the benefits of UG taking the risk in relation to procurement and engagement with local trade specialists and the supply chain. How has the world of QS changed since you started your career? I would say the world of the QS has changed significantly since I started in the year 2000. Primarily, I’ve witnessed a shift in responsibilities away from the Design team on to the Main and Sub Contractors. This has been borne out in countless bespoke contracts. The “old” days of the standard

RIAI, GDLA, JCT contracts, with simple collateral warranties, are no longer seen in my experience. As an MEP subcontractor now, I personally feel the weight of responsibility has shifted too much and some realignment is needed back towards the Design team. How does QS differ between the various UG locations? The fundamentals are very much the same. However, I would say the greatest challenge comes from the need to adapt to different cultural expectations in relation to contracting. UG are always mindful of this and ensure we respect each and every client, contractor, tradesperson, engineer and the like from wherever they may hail from. Do you prefer being office or site based? I would have to say I am 50/50 on this one. In relation to being productive, nothing beats the office where we have created a fantastic environment to collaborate with colleagues

in our newly refurbished head office in Dublin. I also enjoy visiting sites to see projects come to life and nothing beats the feeling of achieving handover on projects and receiving positive feedback from our clients. Describe working at Update Group in three words. Challenging, Fast-paced, Rewarding. What is the best piece of advice you have ever been given? The three most important things in construction are “Records, records, records!” What is your favourite quote? “Be yourself, everyone else is already taken” – Oscar Wilde When I’m not working, I’m… Spending time with family, running or travelling!

Our ability to negotiate with a supply chain whose expectations far exceeded “normal” market rates, based on our industry knowledge and detailed estimation proved to be a “game changer”.

Project Profile

A project by Range Developments this new resort property consists of 78 rooms and 48 suites. The hotel is located on the southern tip of St Kitts & Nevis at Christophe Harbour. The overall development comprises an arrivals area, spa, back of house building and various bar and restaurant facilities totalling 300,000 sq ft.

Our Scope We completed the two-megawatt MV site-wide electrical infrastructure with N+1 standby power generation, together with the entire guest room mechanical HVAC systems and public lighting.

Park Hyatt Resort St Kitts & Nevis

Total area of 300,000 sq ft 78 rooms & 48 suites Scope included all MEP systems 36

Swissôtel/Fairmont Singapore

Hilton Hotel Gatwick Airport, London

Hampton by Hilton Dublin, Ireland

A development by Accor Hotels Group, this property consists of three adjoining towers, one of which is 70 storeys, totalling over 2,000 rooms. The upgrade works for the entire property were on a phased basis over a four-year timeframe.

In partnership with Grove Developments we completed the renovation of the 821-bed Gatwick Hilton Hotel South Terminal for Arora Group.

This new hotel by Seraphine Hotel Group and operated by Hampton by Hilton, is a 280-room property located adjacent to the Four Courts in Dublin City Centre.

Update Group completed the replacement of the mechanical infrastructure systems in the Swissȏtel building, as well as the mechanical cooling upgrade in the Fairmont towers.

Update Group understand the operational requirements of all buildings we work in. Regular stakeholder meetings are scheduled to maintain constant communication throughout all stages of the project.

Over the last decade we have completed more than 30 hotel newbuilds / renovation projects.

Working in live environments Update Group delivered all the building services to this project on a Design and Build basis. A busy and bustling location, it presented challenges in terms of contraction logistics and managing the works safely.

Communication is key to working in live environments. Careful planning and programming of any works and keeping the project stakeholders fully informed ensures a cohesive and safe working environment. We have established processes, procedures and management systems tailored towards a proactive zero accident policy, coupled with minimal disruption to operations. 37

Bishop Square Dublin A development by Hines Real Estate Ireland. The works enlarged this 180,000 sq ft property by an additional 30,000 sq ft of commercial space. The scope sees the construction of additional space to the existing 4th and 5th floors and adding an entire penthouse level.

National Indoor Arena Dublin A project by Sports Council Ireland. The arena extends to over 400,000 sq ft of multipurpose high performance training facilities catering for up to 26 individual sports. The main facilities include a 200m six-lane running track with viewing capacity for over 4,000 spectators. Update Group were appointed as M&E Contractor. Programme duration was 18 months.

Apple Singapore The second Apple store in Singapore opened at Jewel Changi Airport in July 2019. Our scope included the mechanical, electrical, fire protection and extra low voltage systems. A diligent and robust testing and commissioning plan ensured the project was handed over defect free, on time and within budget.

COMPLETED Commercial Office Space:

800,000 sq m

Industrial & Manufacturing:

500,000 sq m

Hotel Beds:

7,000

Update Group In Numbers

Established

Management

Office Locations

• 1989 Ireland • More than 30 Years in Business

• 100+ Long-term, Flexible and Committed People

• Ireland, the UK and the Caribbean

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Ireland

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Brighton House 121 Rathmines Road Lwr Dublin, D06 C5X5 Ireland

Silbury Court 2nd Floor East 414C Silbury Boulevard Central Milton Keynes MK9 2AF United Kingdom

Victoria Place 31 Victoria Street Hamilton Bermuda HM10

1st Floor Building K Limegrove Centre Holetown, St James Barbados BB24016

www.updategroup.com

T +353 1 558 4470

info@updategroup.com

Update Group

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