2025: A Year in Review
BARBADOS
Hotel Indigo Barbados was handed over in December 2025, with Update Group completing the full building services package on a constrained beachfront site following a coordinated final phase of commissioning and close-out.
The project achieved a smooth transition from construction to operations, supported by comprehensive testing and systems integration to ensure safe, reliable performance from day one.
Sofitel Dublin Airport continued to progress through the second half of 2025, with design coordination largely complete and procurement underway as Update Group delivers the full MEPF services for Ireland’s first five-star airport hotel within a live Terminal 2 environment, targeting a late 2026 opening.
ST. VINCENT & THE GRENADINES
Kingstown Commercial Port achieved practical completion in October 2025, with Update Group working alongside Aecon Group Inc. to deliver the full MEPF package, navigating long supply chains, challenging logistics and the impacts of Hurricane Beryl.
Clayton J. Lloyd International Airport was officially opened in December 2025, with Update Group delivering the full MEPF services for the new passenger terminal and supporting installation, commissioning and operational readiness within a live airport environment in partnership with Aecon Group Inc.
Hilton Charlemont Dublin was successfully handed over in November 2025, with Update Group delivering the full mechanical, electrical and public health services for the 112-room extension within a live city-centre hotel environment, maintaining uninterrupted operations throughout.
DUBLIN
ANGUILLA
DUBLIN
Grand Hyatt Grand Cayman Hotel & Residences is now approaching handover, with Update Group delivering the full mechanical, electrical and public health services as installation nears completion and systems integration progresses across this complex, multi-phase live site.
THOMAS, US VIRGIN ISLANDS
Cyril E. King International Airport is progressing well following its July project award, with early contractor engagement and collaborative design and procurement work supporting a smooth transition towards construction on this $350-million terminal redevelopment for the U.S. Virgin Islands.
THE BAHAMAS
The Ritz-Carlton Reserve Eleuthera marks Update Group’s first project in The Bahamas, expanding our Caribbean footprint through this ultra-luxury development, the ninth Ritz-Carlton Reserve worldwide.
We are delivering the full MEPF scope for the 100-acre resort, with construction underway since September 2025 and sustainability central to the project, including an adjacent solar farm designed to supply more than 60% of the resort’s day-to-day energy needs.
BCO AWARD
Santander Unity Place, completed in 2023, won the Regional British Council of Offices ESG Award in 2025 and was shortlisted nationally, with Update Group delivering the full shell and core MEPF services for the sevenstorey workplace, which brings together more than 5,000 people and ranks among the UK’s largest office developments outside London in recent years.
ISO CERTIFICATION
Update Group was recertified in 2025 to ISO 45001, ISO 9001 and ISO 14001 for the provision of MEP design, project management and installation services, reflecting our continued commitment to quality, safety and environmental responsibility across our operations.
LONDON
Santander Triton Square was completed in early 2025, with Update Group delivering specialist MEP services for the banking giant’s flagship UK headquarters as part of a major redevelopment focused on sustainability, efficiency and modern workplace design.
The project resulted in a high-performance, energy-efficient workspace, with advanced mechanical and electrical systems integrated within a live environment with minimal disruption to the bank’s operations.
ST.
GRAND CAYMAN
Port Kingstown Saint Vincent and the Grenadines
Kingstown Commercial Port is the principal cargo gateway for Saint Vincent and the Grenadines and one of the most significant infrastructure investments undertaken in the country. Delivered in partnership with Aecon Group Inc., the project transformed the existing port into a modern logistics facility capable of supporting increased trade volumes and larger vessels.
Located on a 6.5 hectare reclaimed site in the capital, the development forms part of a wider national strategy to strengthen supply chains, improve port security and enhance operational efficiency. New terminal buildings, upgraded yard infrastructure and integrated systems now underpin safer, faster and more reliable port operations.
Update Group delivered the full MEP and fire protection scope across the site, supporting continuous 24/7 operations and long-term asset performance. Delivery was shaped by complex global procurement, island logistics and the impact of Hurricane Beryl, a Category 5 storm that struck mid-project. Despite these conditions, the project was completed to international standards and officially handed over in October 2025, with systems progressively brought online by the port operator.
Project Title
Location
Kingstown Port Modernisation Saint Vincent and the Grenadines
Update Group delivered complex, large-scale MEP and fire protection systems for the modernisation of Saint Vincent and the Grenadines’ principal trade gateway.
Facility Information
Located on a 6.5 hectare reclaimed site in the capital, Kingstown
The facility includes new terminal buildings, upgraded yard infrastructure and integrated systems
Technical Specs
MEP systems: Full Mechanical, Electrical, Plumbing and Fire Protection services delivered to international quality standards
Electrical infrastructure: MV switchgear, transformers and LV distribution systems across terminal and site-wide assets
One of the most significant infrastructure investments ever undertaken in Saint Vincent and the Grenadines
Construction Stats
Logistics: All major MEP equipment procured, shipped and commissioned off-island
Underground services:
Over 7 km of conduits and 2 km of saline-resistant earthing cable across the site
Renewable energy: 100 kW rooftop solar PV system integrated into the VINLEC grid
Lighting: High-mast lighting towers enabling safe 24/7 port operations
Resilience: Project delivery maintained despite the impact of Hurricane Beryl, a Category 5 storm
The project was completed to international standards and officially handed over in October 2025
Sustainability: Climate-resilient infrastructure, marine sewer line and water recycling systems
A trusted building services partner
Update Group is a multidisciplinary building services contractor specialising in the delivery of complex projects where performance, reliability and coordination are critical. Our work spans major infrastructure, international airports, ports, luxury hotels and large commercial office developments, delivered for both public and private sector clients.
Operating across Ireland, the UK and the Caribbean, Update Group brings proven experience in complex construction environments, including live operational assets, logistically challenging locations and multi-stakeholder programmes. We are frequently engaged early in the project lifecycle, supporting clients through advisory, design development and delivery to improve buildability, manage risk and achieve greater cost certainty.
Our approach is underpinned by certified management systems, with ISO 45001 for occupational health and safety, ISO 14001 for environmental management and ISO 9001 for quality management. These standards support consistent, safe and well-governed delivery across all regions where we operate.
At the core of our approach is collaboration. We believe the strongest outcomes are achieved through early engagement, open communication and shared accountability. By working closely with clients, consultants, main contractors and supply chain partners, we help de-risk delivery and ensure buildings perform as intended long after handover. This philosophy of making teamwork work underpins how we operate on every project.
ISO 45001
Occupational Health & Safety Management System
ISO 14001
Environmental Management System
ISO 9001
Quality Management System
Update Group is a multidisciplinary building services contractor delivering complex projects across Ireland, the UK and the Caribbean.
Sofitel Dublin Airport
Dublin
The Sofitel Dublin Airport Hotel is a €100 million hospitality development that will become Ireland’s first Sofitel and the only five-star hotel located at Dublin Airport. Developed by Arora Group in partnership with Accor, the project includes 412 luxury rooms and suites, extensive meeting and event facilities, premium leisure amenities, a signature all-day dining restaurant and an 11thfloor sky bar, all directly connected to Terminal 2.
Construction and coordination activities are progressing steadily, with design finalisation, procurement and early mock-ups completed. The project is targeting an opening in late 2026 and will play a key role in enhancing the passenger and visitor experience at one of Ireland’s most important transport hubs.
Update Group is delivering the full Mechanical, Electrical and Plumbing building services for the hotel, managing the complexity of a large-scale development within a live airport environment. The scope includes detailed design coordination, prototype test fits, procurement and installation of major MEP systems, with a strong focus on logistics planning, sequencing and delivery of high-performance, energy-efficient systems aligned with five-star hospitality standards.
Delivering complex, high-performance MEP systems within a live airport environment for a flagship five-star hotel development.
Delivering Certainty
Large and complex projects carry inherent risk. As a building services contractor, Update Group recognises that our clients are not only appointing technical capability, but also transferring responsibility for delivery certainty, coordination and performance.
We approach this responsibility with a clear focus on governance, transparency and accountability. Our projects are structured around defined scopes, disciplined cost management and proactive risk identification, supported by regular reporting that provides clients with clear visibility of programme, cost, procurement and key delivery risks.
Early Contractor Involvement is a core part of our assurance strategy. By engaging early, we are able to influence system design, procurement sequencing and buildability, reducing downstream risk and minimising late-stage change. This approach is particularly effective on complex assets such as airports, ports, hotels and occupied commercial buildings, where operational continuity and programme certainty are critical.
Throughout delivery, we work collaboratively with project teams to manage interfaces, respond to change and maintain momentum. Our objective is not simply to deliver compliant systems, but to provide clients with confidence that risk is understood, controlled and actively managed from concept through to operation.
We work across a range of procurement models, including early contractor involvement, design and build and two-stage tender, and align our responsibilities, warranties and risk allocation to each client’s governance and procurement framework.
Early Contractor Involvement is a core part of our assurance strategy. By engaging early, we are able to influence system design, procurement sequencing and buildability, reducing downstream risk and minimising late-stage change.
UPDATE GROUP IN NUMBERS
Expertise
Update Group delivers integrated solutions across a broad range of sectors and project types. Our expertise spans advisory, design development and delivery, tailored to suit each client’s procurement strategy and risk profile.
We work across three primary categories:
(New Build and Refurbishment)
Services
Update Group provides end-to-end building services support across the full project lifecycle, from early advisory and design development through to delivery, commissioning and ongoing performance. Our services are structured to suit the scale, complexity and risk profile of each project, with a strong emphasis on coordination, buildability and cost certainty.
We are frequently engaged at an early stage through Early Contractor Involvement, allowing us to support informed decision-making, align design with programme and procurement and reduce downstream risk. As projects progress, our teams work closely with clients and wider project stakeholders to manage interfaces, maintain momentum and ensure systems are delivered safely, efficiently and in line with operational requirements.
Our building services capability includes:
• Design and Build MEP Services
• Pre-construction and Design Advisory (including ECI)
• Package Management and Coordination
• Testing, Commissioning and Validation
• Operational Readiness and Handover
• Post-occupancy Performance Support
Infrastructure Sectors
Update Group has extensive experience delivering building services for large-scale infrastructure projects, with a strong track record across the Caribbean. Our portfolio includes international airports, port facilities and transport-related assets, often delivered within live operational environments.
We are experienced in ORAT-compliant delivery and in managing complex interfaces between building services systems, specialist vendors and operational stakeholders. Our regional knowledge, logistics planning and supply chain coordination support safe and reliable delivery in challenging environments.
For a full list of Infrastructure projects, see page 50.
Hotels
We work with international hotel brands and developers to deliver building services for luxury resorts, urban hotels and mixed-use hospitality developments. Our experience includes new builds, refurbishments and phased upgrades, frequently undertaken within operational facilities.
Early engagement allows us to balance guest experience, energy performance, buildability and long-term operational efficiency.
For a full list of Hotel projects, see page 51.
Commercial Office
Update Group delivers building services for major commercial office developments and complex fit-out projects, including large-scale campuses and occupied refurbishments.
Our experience includes full MEP replacement, primary plant upgrades and phased delivery in live environments where business continuity is critical. We work closely with stakeholders to achieve cost certainty, programme control and future-ready systems.
For a full list of Commercial Office projects, see page 52.
Other Sectors
In addition to our core sectors, Update Group has delivered projects across retail, education, sports and specialist facilities. This breadth of experience strengthens our ability to manage interfaces and transfer knowledge across project types.
See page 53.
Clayton J. Lloyd International Airport
Anguilla
Named after Anguilla’s first pilot, Clayton J. Lloyd International Airport is Anguilla’s principal aviation hub and a vital piece of national infrastructure supporting tourism, trade and international connectivity.
Delivered in partnership with Aecon Group Inc., the project centred on the construction of a new 50,000 sq ft passenger terminal, replacing ageing facilities with a modern airport building designed to international standards and supporting future growth.
Update Group delivered the full MEPF package for the new terminal within a live operational airport environment. The works progressed through a structured ORAT programme, including comprehensive testing, commissioning and validation, enabling the terminal to open in December 2025 and transition smoothly into operation with minimal disruption to ongoing airport activities.
The project centred on the construction of a new 50,000 sq ft passenger terminal, replacing ageing facilities with a modern airport building designed to international standards and supporting future growth.
SPECIFICATIONS
• Terminal size: Approximately 50,000 sq ft passenger terminal
• Scope: Full Mechanical, Electrical, Plumbing and Fire Protection services
• Airport systems: Integrated check-in, baggage handling and immigration systems
• Power resilience: Standby generation and full-load UPS support for critical systems
• Operational readiness: ORAT-led commissioning, including Black Building testing
• Delivery environment: Live operational airport with phased handover
• Project partners: Delivered in partnership with Aecon Group Inc.
A complex airport terminal delivered to international standards within a live operational aviation environment.
Mandarin Oriental Grand Cayman
Overview
Mandarin Oriental Grand Cayman is a mixed-use luxury resort and residential development and represents the first Caribbean residential offering managed by Mandarin Oriental.
The development is located at St. James Point, one of the highest elevations on the island, offering expansive ocean views and a prominent position within the Grand Cayman hospitality and residential market.
The scheme combines high-end residences with shared resort amenities, requiring a carefully integrated approach to building services design that supports both residential living and five-star hospitality operations.
Our Scope
Update Group was appointed to deliver the MEP redesign of the resort core, covering all public and operational areas of the development while excluding guest rooms and private residential units.
The scope includes the arrivals experience, event centre, restaurants and all shared hotel facilities, requiring close coordination between architectural intent, operational requirements and engineering performance.
The redesign focused on optimising system performance, resilience and efficiency while aligning with Mandarin Oriental brand standards, supporting longterm operational flexibility and an enhanced guest and resident experience.
MEP redesign of the resort core for a landmark mixed-use Mandarin Oriental residential development in Grand Cayman.
An Integrated Delivery Approach
Every stage of Update Group’s delivery model is designed to reduce client risk, improve cost certainty and protect longterm asset performance.
MEP systems are among the most complex, capital-intensive and operationally critical elements of any project. Decisions made early, often before designs are finalised, have a disproportionate impact on cost, programme, sustainability outcomes and operational reliability.
Our approach integrates early contractor involvement, disciplined cost management and structured project delivery, providing clients with clear decision points, factbased pricing and confidence that delivery assumptions are realistic and achievable.
Rather than treating design, procurement, construction and commissioning as separate phases, we manage them as a single, connected process. This ensures that design intent, budget and programme remain aligned from initial briefing through to postoccupancy operation.
The result is fewer surprises, clearer accountability and buildings that perform as intended in real-world use.
PROJECT ADVISORY 1
2 PROJECT INITIATION
Reducing capital risk before commitments are made
The most effective time to influence cost, programme and performance is before the project brief is fixed. At this stage, MEP systems can represent up to 25 percent of total project cost and are a major source of downstream risk if not properly defined.
Early engagement allows us to test the initial brief, validate budget assumptions and identify technical, programme and procurement risks across the full project lifecycle. This provides clients with early clarity before major design or capital commitments are locked in.
Establishing a robust and aligned project brief
Once appointed, we work alongside the client, consultants and design teams to define a clear and deliverable project brief. This includes a detailed assessment of operational requirements, site conditions, sustainability objectives and programme constraints.
Our input ensures that scope, performance expectations and cost assumptions are aligned early, reducing the likelihood of scope gaps or late-stage redesign.
Client Benefit
Clearer early decisions, reduced downstream risk and a stronger foundation for cost and programme certainty.
Client Benefit
A well-defined project brief that supports realistic budgets, programmes and procurement strategies.
4 5 6 7
CONCEPT & BUDGET EVALUATION
DESIGN & COST FINALISATION
PROCUREMENT & COORDINATION
PROJECT DELIVERY
Replacing assumptions with evidence
During concept development, we provide detailed engineering input supported by sector-specific cost data and international delivery experience. This enables informed evaluation of design options, buildability and sustainability performance.
By measuring and pricing the developing design in detail, we help establish a credible cost baseline and remove false certainty that can lead to budget shock later in the project.
Locking in cost certainty
Client Benefit
Early confidence that design direction, cost and performance targets are achievable.
As the design matures, cost models are continuously updated to reflect design decisions, procurement strategies and market conditions. Where appropriate, we can assume design responsibility and carry the design through to construction and implementation.
This disciplined approach allows MEP costs to be finalised with confidence once sufficient definition has been achieved.
Protecting programme through proactive procurement
Following design and cost finalisation, procurement strategies are aligned with the project programme. Long-lead and missioncritical systems are identified early, reducing exposure to supply chain disruption and market volatility.
Our coordinated approach ensures procurement decisions support programme certainty rather than reacting to delays once construction is underway.
Maintaining alignment through construction
Our construction and preconstruction teams work as a single integrated unit, ensuring continuity from planning through to delivery. Regular reporting provides clear visibility of cost, programme, procurement and risk, allowing informed decision-making without unnecessary escalation.
Quality assurance and coordination are embedded throughout delivery to protect both programme and system performance.
Ensuring the asset performs as intended
Commissioning is planned from the outset to support a smooth transition from construction to operation. System performance is validated, handover processes are clearly defined and post-occupancy support continues for 12 months following completion.
This approach ensures that design intent translates into realworld performance, supporting operational efficiency, occupant comfort and sustainability outcomes.
Client Benefit
Cost certainty based on defined scope and validated assumptions, rather than estimates.
Client Benefit
Reduced programme risk and greater resilience against supply chain uncertainty.
Client Benefit
Transparent delivery, controlled risk and fewer unplanned disruptions during construction.
Client Benefit
Buildings that operate as intended, with reduced operational risk and improved long-term performance.
Teamwork
Teamwork is central to how Update Group delivers projects. From engineers and BIM specialists to project managers and site teams, every individual contributes to coordinated, practical solutions that support client objectives.
Our collaborative approach extends beyond our internal teams to include clients, consultants, main contractors and supply chain partners. Through early engagement and open communication, we manage interfaces more effectively and maintain alignment across complex programmes.
This approach is particularly important on large, multi-stakeholder projects and live operational environments, where clarity, trust and coordination are essential to maintaining safety, programme and quality.
Technical and Pre-construction Support
Update Group’s support office in Hyderabad provides essential pre-construction, cost management and technical support to our project teams. Established in 2018, this team supports bid preparation, design development, re-measurement and postcontract value engineering.
The Hyderabad team has a balanced mix of pre-construction and BIM capabilities and is being further developed to support 4D and 5D modelling, linking design, programme and cost data. This strengthens forecasting, coordination and cost certainty across projects.
Integrated IT systems enable real-time collaboration between site teams and the Hyderabad office, supporting consistent information flow and faster response times across time zones. This capability has helped reduce coordination issues on site, improve predictability of programme and provide clients with clearer visibility of cost and risk throughout delivery.
Support office established in Hyderabad in 2018
This capability has helped reduce coordination issues on site, improve predictability of programme and provide clients with clearer visibility of cost and risk throughout delivery.
Provides essential pre-construction and project support services
Team has an equal mix of pre-construction and BIM skills
Can we add Update Group 3D, BIM, CAD drawings etc.?
Hilton Hotel London Gatwick Airport
Hilton London Gatwick Airport is a large-scale hotel development located within one of the UK’s busiest international airports, supporting high passenger volumes and continuous, 24-hour operations. Appointed by Arora Group, Update Group delivered building engineering services across two construction phases, providing a total of 821 hotel rooms within a live airport environment, where safety, coordination and operational continuity were critical.
Update Group delivered the full Mechanical, Electrical and Plumbing services across both phases of the project, comprising 588 rooms in Phase 1 and a further 233 rooms in Phase 2. The scope required seamless integration of new systems with existing infrastructure, supported by careful planning, phased programming and clear communication to maintain a safe, cohesive working environment within a highly constrained airport setting.
The Ritz-Carlton Reserve
The Bahamas
The Ritz-Carlton Reserve Eleuthera is an ultra-luxury hospitality and residential development set on a 100-acre site in Eleuthera, The Bahamas, and represents the ninth Ritz-Carlton Reserve worldwide. The project marks Update Group’s first appointment in The Bahamas, expanding its Caribbean footprint, with construction commencing in September 2025 and completion targeted for 2028. Sustainability is central to the development, supported by a large-scale off-property renewable energy installation designed to significantly reduce operational carbon demand.
Update Group is delivering the full Mechanical, Electrical, Plumbing and Fire Protection services across the resort, branded residences and associated amenities. The scope requires coordinated delivery across a large, low-density site with multiple building typologies, integrating building services for guest accommodation, residences, signature dining venues and a spa and wellness sanctuary, with a strong focus on resilience, energy performance and long-term operational efficiency aligned with ultra-luxury brand standards.
The MEP scope requires coordinated delivery across a large, low-density site with multiple building typologies, integrating building services for guest accommodation, residences, signature dining venues and a spa and wellness sanctuary.
Ritz-Carlton Reserve
The Bahamas
Hotel Indigo Barbados
Hotel Indigo Barbados is a 132-room boutique hotel located on a prime beachfront site in Hastings, within the Christ Church district of Barbados, developed with an overall project value of approximately USD 100 million. Part of the global Hotel Indigo brand under IHG Hotels & Resorts, the hotel brings a contemporary, design-led hospitality offering to the Caribbean market, with ocean-facing guestrooms and a strong emphasis on guest experience.
Construction commenced in late 2022 and the project reached completion in Q4 2025, with final handover achieved on Christmas Eve following a structured commissioning and operational readiness programme. The delivery required careful coordination to align construction, testing and fit-out activities within a tight programme.
Update Group delivered the full Mechanical, Electrical, Plumbing and Fire Protection services for the hotel, with a particular focus on advanced testing, witnessing and commissioning of all MEPF systems. Close collaboration with the ownership team, operators and local supply chain partners was critical to maintaining programme certainty and supporting a smooth transition into live hotel operations.
Located on a beachfront site in Hastings in the southern district of Christ Church, this 132-room hotel project had a development budget of $100 million
Supply Chain
Our supply chain is a critical component of our delivery capability. As an international contractor, we prioritise working with trusted local partners, supported by long-standing relationships with specialist vendors and global suppliers.
In regions such as the Caribbean, our local-first approach improves logistics, reduces programme risk and supports more sustainable delivery. Early Contractor Involvement allows procurement strategies to be aligned with programme and risk from an early stage, particularly for long-lead and mission-critical systems.
Through disciplined procurement planning and transparent communication, we build resilient supply chains that support safe, efficient and reliable project delivery.
On island projects, we place particular emphasis on longlead items, port and inbound logistics and weather-related risk, aligning procurement and prefabrication with delivery sequencing to protect programme and cost.
Early Contractor Involvement aligns procurement with programme and risk from the outset, reducing late-stage change and improving certainty for longlead and mission-critical systems.
Delivery certainty through a trusted supply chain
Deep, long-standing relationships with specialist trade contractors
Established partnerships with trusted specialist contractors and vendors, built over many years, enabling consistent quality, dependable performance and faster mobilisation on complex projects.
Proven delivery in complex and remote environments
A demonstrated track record delivering major projects across Ireland, the UK and the Caribbean, including live airports, ports and operational buildings where supply chain reliability is critical to programme certainty.
Early Contractor Involvement to de-risk procurement
Through Early Contractor Involvement, procurement strategies are aligned with programme, risk and buildability from the outset, reducing late-stage change and improving certainty for long-lead and mission-critical systems.
Extensive regional supply chain across the Caribbean
A well-established network of local suppliers and contractors across the Caribbean, supporting efficient logistics, regulatory compliance and more resilient delivery in island environments.
Disciplined management of long-lead and mission-critical systems
Particular focus on early identification, sequencing and procurement of long-lead items, with prefabrication and logistics strategies developed to protect programme and cost.
Technology-enabled procurement and coordination
Use of digital tools and integrated systems to support procurement planning, coordination and real-time visibility, enabling faster decision-making and stronger control across complex supply chains.
Sustainable and responsible sourcing
A local-first approach where possible, reducing transportation impacts, supporting local economies and contributing to more sustainable project outcomes without compromising quality or programme.
Caribbean Projects
Our Caribbean footprint includes international airports, port infrastructure and luxury hotel developments across the region.
LF Wade International Airport
Bermuda
LF Wade International Airport is Bermuda’s primary aviation gateway and a critical element of the island’s transport, tourism and economic infrastructure. Delivered through a public private partnership between the Bermudian Government, Skyport and Aecon Group, the redevelopment responded to growing passenger demand and the need for a modern, resilient terminal facility.
The project involved the construction of a new passenger terminal of approximately 280,000 sq ft, designed to meet international aviation standards for safety, passenger comfort and operational efficiency. Engineered to support long-term growth, the terminal incorporates systems capable of accommodating up to 4 million passengers annually.
Update Group was engaged by Aecon Airport Constructors to deliver the full Mechanical, Electrical, IT and Fire Safety systems, including core building services and specialist airport operational systems. Delivered to international standards and fully ORAT-compliant, the project was completed in 2020 and later recognised at the 2022 Airport Council International World Airport Service Quality Awards as the Best Airport of its Size in the Latin America and Caribbean region.
Voted the Best Airport of its Size in the Latin America and Caribbean region in 2022
250+ workers on site at peak
500,000 manhours without a lost time injury
A state-of-the-art airport terminal delivered through disciplined systems integration, ORAT-compliant commissioning and exceptional safety performance.
Santander Triton Square
London
No. 2 Triton Square is the UK headquarters of Santander UK, occupying over 200,000 sq ft across seven levels in central London. Delivered on a Design & Build basis in collaboration with Osborne+Co and LOM, the project comprised a multi-phased refurbishment within a fully operational building located in one of the capital’s busiest commercial districts.
Update Group delivered full MEP services for the refurbishment, including complete replacement of mechanical and electrical plant and the redesign of building services across multiple levels. The works were carefully phased to maintain uninterrupted executive and trading floor operations, requiring detailed planning, temporary services and close coordination with building operations, resulting in a fast-track solution aligned with Santander’s long-term performance, resilience and sustainability objectives.
A fast-track, live-environment office refurbishment delivering a complete MEP transformation for Santander’s UK headquarters.
Grand Hyatt Grand Cayman
The Grand Hyatt Grand Cayman Hotel & Residences is a 354-room beachfront development located on a prime site along Seven Mile Beach, designed to operate as a high-end, full-service resort. The scheme combines hotel guestrooms with condo-hotel rooms and suites, supported by extensive hospitality, leisure and conference facilities.
Construction has progressed through multiple phases, with MEP installation works now in the final stages and systems integration advancing toward handover. The project remains on track for completion in early 2026, requiring careful coordination to maintain programme momentum on a complex, live construction site.
Update Group is delivering the full Mechanical, Electrical and Plumbing services across all guest accommodation, shared amenities and back-of-house areas. The scope has involved detailed sequencing, rigorous interface management and disciplined commissioning planning, supported by strong site leadership, coordination and safety management, with peak site activity exceeding 125 operatives.
Project Title
Location Size Update Scope
Grand Hyatt Hotel and Residences
Seven Mile Beach, Grand Cayman
Consisting of 354 guestrooms and suites, the beach front property will open in 2026.
Safety Matters
Safety is fundamental to how we operate. Update Group is committed to providing a safe and healthy working environment for our people, our supply chain partners and the communities in which we work. Our safety systems are aligned with ISO 45001 and supported by structured training, proactive planning and continuous improvement.
We adopt a values-based approach to safety, supported by pre-task planning, root cause analysis and the monitoring of leading indicators. Monthly internal safety assessments are conducted across projects and reviewed by senior management to ensure accountability and consistent standards.
To strengthen our safety management systems, we utilise the SafetyCulture digital platform to support hazard reporting, inspections, training and permit-to-work processes. This provides real-time visibility of site conditions and enables timely, informed decision-making.
Our safety systems are aligned with ISO 45001 and supported by structured training, proactive planning and continuous improvement.
Update Group is committed to providing a safe and healthy working environment for our people, our supply chain partners and the communities in which we work.
Santander Unity Place
Milton Keynes, UK
Unity Place is Santander UK’s flagship new workplace in Milton Keynes and one of the most significant office developments completed in the UK outside London in recent years. Procured by Osborne+Co and designed by LOM, the eight-storey, mixed-use campus was conceived as a futureready headquarters that supports digital banking innovation, collaboration and community engagement, while placing strong emphasis on health, wellbeing and sustainability through its WELL Gold design ambition.
Update Group delivered the full MEP services for the development, supporting a high-occupancy, technology-led workplace with complex engineering requirements. T he scope focused on robust power resilience, efficient heating and cooling, and highly reliable building services to support both critical banking operations and flexible shared spaces, with sustainability and long-term operational performance embedded throughout delivery.
A landmark, low-energy office campus delivering a smart, resilient workplace for over 5,000 Santander employees.
SPECIFICATIONS
• Building scale: 850,000 sq ft gross construction area including 540,000 sq ft of commercial office space across eight storeys
• Occupancy capacity: Designed for up to 5,500 users within a smart building environment
• Electrical infrastructure: 10.8 miles of submains and 0.75 miles of busbar distribution supporting a 5 MW total power capacity
• Mechanical distribution: 6.5 miles of chilled water and LTHW pipework serving office, event and shared spaces
• Heating systems: Air source heat pumps delivering 2.7 MW of heating and 1.1 MW of domestic hot water
• Cooling capacity: 3.9 MW of total cooling to support high-density office occupation and technology loads
• Power resilience: 2,500 kVA standby generation and rooftop battery systems providing up to 6 MW of backup power for critical services
• Event facilities: Purpose-built event centre with a 300-seat auditorium and multiple additional event spaces
• Flexible workspace: 60,000 sq ft of coworking accommodation occupying an entire floor of the building
Designed to achieve a WELL ‘Gold’ certification, this vibrant new workplace will nurture collaboration and support staff health and wellbeing. It has also been conceived to help attract the next generation of talent who will drive the banking sector in the future.
LOW-ENERGY BUILDING DESIGN
High-performance glazing and three fullheight atria maximise natural daylight, reducing reliance on artificial lighting and overall energy demand.
RENEWABLE AND RESILIENT ENERGY SYSTEMS
Rooftop solar PV and battery storage provide low-carbon power generation and resilient backup for critical building services.
EFFICIENT CONSTRUCTION AND MATERIALS
Off-site fabricated façade systems reduced construction waste while delivering high levels of thermal performance and air tightness.
Sustainability
Sustainability is embedded into our building services design and delivery from the earliest stages of a project. Through energy-efficient system design, smart controls and future-ready infrastructure, we support clients in reducing operational costs, lowering emissions and improving long-term asset performance.
Our work aligns with internationally recognised sustainability frameworks including BREEAM and LEED, and we actively support Net Zero objectives across our portfolio. Early Contractor Involvement plays a key role in this process, allowing sustainability considerations to be integrated into design decisions, procurement strategies and construction methodologies from the outset.
In regions such as the Caribbean, sustainability also extends to logistics planning and supply chain decisions, reducing reliance on long-distance transportation and supporting more resilient, lowerimpact project delivery.
Through energy-efficient system design, smart controls and futureready infrastructure, we support clients in reducing operational costs, lowering emissions and improving long-term asset performance.
Hilton Charlemont Dublin, Ireland
Hilton Charlemont Dublin is a major guestroom expansion delivered within a constrained city-centre site, adding 112 new rooms while maintaining uninterrupted hotel operations throughout construction. The new extension integrates seamlessly with the existing property, enhancing capacity, functionality and the overall guest experience.
The project was completed following a carefully managed construction, testing and commissioning programme, with all works delivered without disruption to day-to-day hotel activities. This required close coordination across multiple trades and a clear focus on safety, sequencing and operational continuity within a live hospitality environment.
Update Group was appointed to deliver the full Mechanical, Electrical and Plumbing services for the new guestroom block, including upgrades to existing plant and infrastructure. The scope included a Hybrid VRF system for efficient heating and cooling, new back-of-house laundry facilities and integration of all new services with the existing hotel systems, supported by detailed logistics planning and phased delivery on a tight urban site.
Project Title
Location Size
Update Scope
Hilton Charlemont
Delivering complex MEP integration for a major hotel extension while maintaining full live operations throughout construction.
OUR COMBINED SECTOR EXPERIENCE OVER $300 MILLION+ IN INFRASTRUCTURE PROJECTS, 8,500 HOTEL ROOMS OF COMMERCIAL
OFFICE SPACE.
EXPERIENCE TOTALS INFRASTRUCTURE
ROOMS AND 9M SQ FT SPACE.
INFRASTRUCTURE
PROJECT
PORT INFRASTRUCTURE
We are experienced in ORAT-compliant delivery and in managing complex interfaces between building services systems, specialist vendors and operational stakeholders.
LF Wade International Airport
Clayton J. Lloyd International Airport
Anguilla
Kingstown Port
St. Vincent and the Grenadines
LF Wade International Airport Bermuda
Kingstown Port St. Vincent and the Grenadines
HOTELS Projects by Sector
PROJECT
Park Hyatt Resort
Grand Hyatt Hotel & Residences In progress
Mandarin Oriental In progress
Marriott International (MEP Systems Design) In progress
Hotel Indigo
The Ritz-Carlton Reserve
Inn Dublin Airport
by Hilton, Dublin
Cork City
Inn Dublin Airport
Charlemont, Dublin
Dublin Airport Hotel In progress
Holiday
Hampton
Moxy
Holiday
Hilton
Sofitel
Hilton London Gatwick
Hampton
Hilton, London
Hampton by Hilton Dublin
Moxy Cork City Ireland
Hampton by Hilton London Ealing
Mandarin Oriental Grand Cayman Hilton London Gatwick
COMMERCIAL OFFICE
PROJECT
Update Group delivers building services for major commercial office developments and complex fit-out projects, including large-scale campuses and occupied refurbishments.
Central Plaza, Dublin
The Campus Cherrywood, Dublin
Bishops Square, Dublin
Santander Unity Place, Milton Keynes
Santander Triton Square, London
The Campus Cherrywood Dublin
Santander Unity Place Milton Keynes
Central Plaza Dublin
RETAIL Projects by Sector EDUCATION / SPORTS
PROJECT
Frascati Centre, Dublin
Royal Academy of Dance
National Indoor Arena, Dublin
Frascati Shopping Centre Dublin
Royal Academy of Dance London