UNRIVALED CANDLES
Hidden Jewelry Candles For one thing, they aren’t always what you would expect the “mostwanted” products to be. Last year, FJ rolled out, with much fanfare, a Hello Kitty collection. I didn’t order it because I assumed something that was so heavily promoted would be included in my Inner Circle membership, but Hello Kitty never materialized. Looking at the prices, the Hello Kitty products are more expensive than other FJ gift sets ($42.95 for a hidden jewelry candles and bath bomb or set of three bath bombs), so I’m sure that’s why they didn’t send it out to Inner Circle members…
www.unrivaledcandles.com
HIDDEN JEWELRY CANDLES
At the same time, as someone who is spending money with the company reliably, month after month, I feel like this is one of those times when, as a business owner, you should consider whether it isn’t good customer relations to make sure your most loyal customers get your most exciting products. (The Hello Kitty products and a Barbie collection also aren’t discounted to Inner Circle members, which seems like another missed opportunity. Not only can you not change your shipping address manually,
When I moved near the end of last year, I assumed I’d changed my address because my December shipment showed up at my new house. It wasn’t until months later, when I realized I hadn’t seen a shipment since, that I realized I had no way to find out where my packages were being sent.
www.unrivaledcandles.com
UNRIVALED CANDLES To be completely honest, even though I’ve belonged for a year, I still find the Inner Circle benefits a little bit confusing.. I was livid about the situation, and to their credit, FJ did reship two of the shipments that had been sent to the old address.
HIDDEN JEWELRY CANDLES I know I’ve seen them listed on a postcard included with a shipment, but if there’s a place on the website where the benefits are clearly enumerated (like they are for the Rewards Program, which I think is open to everyone whether or not you’re in the Inner Circle?), I can’t find it.
CONCLUSION For one thing, they aren’t always what you would expect the “most-wanted” products to be. Last year, FJ rolled out, with much fanfare, a Hello Kitty collection. I didn’t order it because I assumed something that was so heavily promoted would be included in my Inner Circle membership, but Hello Kitty never materialized. Looking at the prices, the
At the same time, as someone who is spending money with the company reliably, month after month, I feel like this is one of those times when, as a business owner,loyal customers get your most exciting products.
www.unrivaledcandles.com