Postgraduate Part-time and Professional Courses

University of Wolverhampton Business School Postgraduate Part-time and Professional Courses

11

Contents

3

Welcome

4

A School to be proud of

5

Supporting your studies

2

Our courses Business and Management 7

Certificate in Management Studies (CMS) Diploma in Management Studies (DMS)

8

MBA Master of Business Administration MBA (Top-up)

9

MBA Online Distance Learning MSc Innovation and Entrepreneurship

10

PG Certificate Event and Venue Management MA Event and Venue Management

11

MA International Hospitality Management Marketing MSc Marketing

12

CIM Certificate in Professional Marketing CIM Diploma in Professional Marketing Human Resource Management

13

PG Diploma in Human Resource Management MA Human Resource Management

14

MA Human Resource Management (Top-up) PG Diploma in Human Resource Development and Organisational Change

15

MSc Human Resource Development and Organisational Change MSc Human Resource Development and Organisational Change (Top-up)

16

MA Coaching and Mentoring MA Leadership

17

PG Certificate Medical Education MSc Healthcare Leadership

18

Undergraduate part-time courses How to apply

3

Welcome

Welcome to the University of Wolverhampton Business School The University of Wolverhampton Business School (UWBS) has a distinguished history of supporting business in the West Midlands and Black Country. Established for over 80 years, we have trained thousands of local and regional managers and supported organisations in their development.

We were one of the first business schools in the country to offer MBA programmes, coaching and mentoring qualifications and have a tradition of innovation in developing courses which meet the needs of business and managers.

The School continues to be one of the largest providers of Chartered Institute of Personnel and Development (CIPD) accredited programmes in the country. Our MBA has Chartered Management Institute (CMI) recognition and accreditation and we prepare managers for the Chartered Institute of Marketing (CIM) qualification. Our relationships with professional bodies result in our provision being informed by the latest professional practice.

Research also underpins the activities of the School. In the last research assessment exercise (RAE) the School outperformed other post-92 universities in the region in the area of business. Our research engaged staff advise managers, organisations and even government, and they and their work contribute to making sure all our courses are research informed and contemporary.

We look forward to welcoming you to our community.

Our programmes will provide you with a challenging, developmental, relevant and supported experience. * Building shown is under construction.

 

A School to be proud of

4

A School to be proud of Established in 1931, the University of Wolverhampton Business School (UWBS) was one of the first business schools in the country to offer the Master of Business Administration (MBA) course and has a tradition of innovation in developing courses which meet the needs of business and managers locally and internationally. The School has over 60 full-time lecturers and professors drawn from a wide spectrum of business and management disciplines and backgrounds. Many have held senior positions in multinational and blue chip organisations whilst others have worked in the public sector or for non-profit organisations.

Professional accreditation

Research-informed courses Our research-engaged staff advise managers, organisations and government; their work contributes to ensuring all our courses are research-informed and contemporary. In the last research assessment exercise (RAE), Wolverhampton Business School outperformed other post-1992 universities in the region in the area of business. We are committed to testing the boundaries of knowledge through applied research. We have a vibrant community of business researchers within designated research clusters including: Entrepreneurship and Small Business Management, Corporate Governance and Ethics, and HRM and Industrial Relations.

Our relationships with professional bodies mean our courses are well-informed by the latest professional practice. We have excellent partnerships with industry and strong links with bodies such as the Institute of Directors (IoD), the Chartered Management Institute (CMI) and the Institute of Leadership and Management (ILM).

Strong partnerships with business

A number of our courses provide the opportunity to study a professional qualification alongside a Master’s programme. The Business School is an accredited study and examination centre for the Chartered Institute of Marketing (CIM) and the Chartered Institute of Personnel and Development (CIPD).

Building for the future

We understand the value of partnerships with business and work closely with organisations to ensure the relevance of our courses. Our students have opportunities to undertake live case studies, work experience, internships and short placements with partnership businesses.

The University is constantly striving to enhance the student experience and this is reflected in the £18 million investment to create a new home for the Business School, planned to open in September 2015. The six storey flagship building will combine teaching and social learning space with specialist undergraduate, postgraduate, research and executive education areas. The building will reflect the Business School’s growing reputation and engagement with the business community.

5

Supporting your Studies

Supporting your Studies Learning and teaching Our courses utilise a variety of teaching and learning activities. You will attend lectures, workshops and tutorials and can expect guest lectures and company visits as part of your course.

Excellent resources The University of Wolverhampton Business School is located in the heart of the Wolverhampton on the University’s City Campus, providing advanced teaching facilities and social learning spaces. The Harrison Learning Centre houses four floors of electronic, online, hardcopy and audio-visual materials, providing you with flexible ways to study.

For more information, visit: wlv.ac.uk/acafacilities Study off-campus: WOLF We are committed to blended learning in order to enhance your learning and development. We use the WOLF (Wolverhampton Online Learning Framework) system to provide you with learning support and resources. This can be accessed on or off-campus.

Student support The School has an excellent student support team who can offer general advice on wide range of course issues. Both personal and academic support is available through the University Student Offices. So whether it’s an assignment extension, help with funding issues or queries with your timetable, this is where you’ll find the answers!

The Gateway @ The George at City Campus also offers advice on courses, finance and careers.

For more information, call: 01902 321 032

Supporting your Studies

what our students say...

All of my tutors were very knowledgeable; they explained everything clearly so I knew what was expected for each assignment. All the teaching materials were available promptly after lectures. The Learning Centre was open until late which made studying as a full-time worker and mum a lot easier.

Nokuthula Moyo, MA Human Resource Management graduate.

6

7

Postgraduate and Professional Courses

Business and Management Certificate in Management Studies (CMS)

Diploma in Management Studies (DMS)

Course length: 1 year Campus: City Start dates: October and January

Course length: 2 years Campus: City Start dates: October and January

Overview

Overview

The Certificate in Management Studies offers you the opportunity to gain an understanding of contemporary business and practical day-to-day management issues facing organisations both nationally and internationally. This course is designed to develop your knowledge of key business functions and their relationship with the wider strategic and international environment. It provides a good foundation for further study on a range of business and management courses, such as Diploma in Management Studies (DMS) and MBA.

This course develops your knowledge of key business functions and their relationship with the wider strategic and international environment. You will expand your knowledge and understanding of the current changes in the business environment through the study of leadership, organisational change and transformation, and strategic management.

Who should study this course?

You will be looking to develop a career in a number of managerial and operational roles across a wide range of international business sectors. The Certificate in Management Studies will provide the basis for further study in a range of professional subject areas such as accounting, marketing and human resources as well as further academic study such as a DMS or MBA.

Successful completion of the DMS provides a qualification which is recognised as enhancing career prospects in a number of operational and managerial roles across a wide range of business sectors. The DMS may provide the basis for further study in a range of professional subject areas such as accounting, marketing and human resources. It also provides the opportunity to top-up to an MBA within a five year period of completing the DMS.

Who should study this course?

Those with a minimum of two years’ general management work experience. This nationally recognised management programme is designed to satisfy the aspirations of practising middle managers seeking career development in both small and large organisations within the private, public and not-for- profit sectors.

what our students say...

I believe my professional and personal confidence has grown no end since I joined the course. I found the postgraduate course changed the way I think about professional issues and helped me understand and reason solutions better. I am now far better placed to review my balance sheets and trading accounts and I use new business planning and research skills I was taught whilst at University on a regular basis.

Joss, DMS graduate.

Postgraduate and Professional Courses

Master in Business Administration (MBA)

MBA (Top-up)

Course length: 2 years Campus: City Start dates: October and January

Course length: 1 year Campus: City Start dates: October and January

Overview

Overview

This course develops your knowledge of key business functions and their relationship with the wider strategic and international environment. You will also expand your knowledge and understanding of the current changes in the business environment through the study of leadership, organisational change and transformation, innovation and stakeholder management. Alongside the taught programme you will undertake a dissertation in an area of business of your choice.

This programme builds upon your studies at Master’s level by developing strategic management perspectives and analysis, and provides the opportunity to research a critical area of management or business.

By the end of the programme you will have enhanced your knowledge and understanding of business and management concepts and principles, theoretical frameworks, and applied analysis, through a range of learning experiences such as live case studies, visiting speakers and blended learning. You will also develop key skills in formulating and managing research, presentations, problem-solving and organising and managing group-based projects.

The course has CMI professional body recognition and accreditation, giving you the CMI Level 7 Diploma.

Who should study this course?

Those with a minimum of two years’ general management work experience. You will normally have held a managerial role at an operational/functional level and will be looking for career progression to a more senior/strategic role.

what our students say...

The course was very professionally organised, and my course colleagues and I were extremely well looked after. I made good lasting friendships with my cohort and academic staff, and I would strongly recommend the University and course to others! I am now far better placed to review my balance sheets and trading accounts and I use new business planning and research skills I was taught whilst at University on a regular basis.

Ilyas, MBA graduate and winner of the Chartered Management Institute Rose Bowl award for the best dissertation.

Who should study this course?

Those with a minimum of two years’ general management experience and a Master’s in a Business Management related area. The MBA is designed to accelerate and enhance career opportunities within your existing organisation, or provide for a career change by enhancing knowledge and understanding.

8

9

Postgraduate and Professional Courses

MBA Online Distance Learning

MSc Innovation and Entrepreneurship

Course length: 2 years, online delivery Campus: City Start dates: October and January

Course length: 2 years Campus: City Start dates: October and January

Overview

Overview

If you are looking to develop your career in management through a distance learning course then the online MBA is ideal. You will be able to study this internationally recognised qualification at a pace, in a place and time to suit your lifestyle. You can complete your studies within two years as part of a supportive online learning community, sharing your own business experiences and learning from others. You will have access to an online learning platform that provides everything you need including e-books, journal articles, online speakers and tutorials, forum and blog discussions.

This course introduces the business tools, techniques and theories which will enable you to operate more effectively in an entrepreneurial employment setting, and will provide the competencies to act entrepreneurially. The content includes the different theoretical concepts and the practical application of innovation in terms of product, process or techniques; and the management skills required to effect the organisational change necessitated by innovation.

Who should study this course?

Primarily for graduates already in employment, the programme will enhance your academic and professional skills and understanding, thus enabling you to accelerate your career within an organisation or in setting up your own business. It will enable you to operate effectively in a dynamic and innovative setting, providing you with the competencies to act entrepreneurially.

You will have a minimum of two years general management experience at an operational or functional level and are looking to progress to a more senior/strategic role. It is designed for those who require a flexible approach to a programme of study.

Who should study this course?

Postgraduate and Professional Courses

PG Certificate Event and Venue Management

MA Event and Venue Management

Course length: 1 year Campus: 2014/15 Walsall 2015/16 City (Also available as online distance learning) Start dates: October and January

Course length: 2 years Campus: 2014/15 Walsall 2015/16 City Start dates: October and January

Overview

Overview

Designed for individuals working in the event and venue industry looking to develop their career, enhance their skills and expand their knowledge of the industry. The award combines the provision of a contextual knowledge base and practical experience opportunity to enable you to provide more effective and efficient solutions to the complex challenges facing event and venue organisations.

This course will develop your understanding of the fast paced and complex world of event and venue management. You will be equipped to manage large scale events in major exhibition centres and conference halls. You will learn how to stage and evaluate a variety of events including music concerts, product launches and festivals. You will also develop an understanding of digital marketing and explore current research and development in the event and venue sectors.

Who should study this course?

For those working in the industry without formal qualifications, the course will enable you to acquire relevant advanced knowledge to further develop your management skills in order to progress your career in a growing, dynamic, multi-dimensional and international events industry.

Who should study this course?

You will have an interest in the management of major venues and the production of large scale events.

10

11

Postgraduate and Professional Courses

Marketing MA International Hospitality Management

MSc Marketing

Course length: 2 years Campus: 2014/15 Walsall 2015/16 City Start dates: October and January (Also available as a PG Certificate)

Course length: 2 years Campus: City Start dates: October and January (Also available as a PG Certificate)

Overview

Overview

Designed for those looking to develop their career, enhance their skills and expand their knowledge of the industry. You will gain an understanding of contemporary issues in hotel management, front office and accommodation management, food and beverage and contract catering.

The MSc Marketing prepares you for a management career as a professional marketer. The course structure allows you to gain valuable knowledge and skills in the theory and applications of marketing across a wide range of functions and contexts such as small and large businesses, not-for-profit organisations, and the retail and commercial sectors. You will consider the complexity of factors, including technology, enterprise and innovation, which have a significant impact on marketing systems and functions. Offering first-hand insights into the marketing issues and problems which are experienced by real businesses, the course is aligned to the Chartered Institute of Marketing Professional Diploma.

Who should study this course?

Those looking for a career in senior management within the hospitality industry in for example, hotels, restaurants, catering, conferencing, conventions and tourism. Graduates of the course have taken up senior management positions in national and international organisations within the hospitality sector.

Who should study this course?

Managers operating at senior levels who wish to advance their knowledge, skills, career prospects and employment opportunities in the exciting and dynamic business area of marketing. If you hold the CIM Professional Diploma in Marketing or the CIM Chartered Postgraduate Diploma in Marketing, you will be eligible for exemptions from the programme, it will build upon what you have already learnt, develop new and enhanced skills through the research project (which can be work based), as well as additional relevant marketing modules.

what our students say...

When I decided to pursue a Master’s in Marketing, I wanted two things: a course with in-depth knowledge, and the opportunity to learn about how these theories work in real life. The University of Wolverhampton gave me what I wanted; they helped me to combine my knowledge and expertise in the real world by making case study based learning part of the course, and putting real world experiences into the classroom.

Samarjit, MSc Marketing graduate.

Postgraduate and Professional Courses

CIM Certificate in Professional Marketing

CIM Diploma in Professional Marketing

Course length: 1 year Campus: City Start dates: October and January

Course length: 1 year Campus: City Start dates: September and January

Overview

Overview

The Professional Certificate in Marketing gives you the practical skills and knowledge to devise and execute marketing activities and gain marketing credibility. Providing a practical insight into the principles and application of marketing at a tactical level, the syllabus reflects the changing issues and practices within marketing, and employers’ views of marketing in today’s business environment.

This course provides you with knowledge and skills in marketing planning and across a range of marketing themes. You will learn how to plan, implement and measure marketing activities at an operational level and understand the impact of marketing decisions on other functions within businesses.

Who should study this course?

Ideal for junior marketers, those working in marketing support roles (such as personal assistants), or if marketing plays some part in your current job description, the course can also benefit individuals in more senior roles, particularly from small and medium-sized enterprises (SMEs), where marketing is only part of a role.

Who should study this course?

Marketers responsible for managing the marketing process at an operational level who may wish to progress into management positions. These include those moving into a mid-level marketing position and marketers who are looking to build on knowledge gained at certificate level.

Janine Dandy CIM Professional Diploma in Marketing I studied my undergraduate degree here, and it inspired me to progress and do the Diploma afterwards. I want to start being a marketing assistant and progress to an executive, and eventually marketing manager. My peers are already working in marketing, I’ve learnt a lot from them. The support’s been brilliant, you can always make an appointment to see your lecturers.

Gareth Jones CIM Certificate in Professional Marketing graduate I’ve learnt how to study again after several years away from education. I enjoyed learning about the marketing environment and how the theory could be applied to real-life situations. I feel I have the knowhow to drive my company to reach its maximum potential.

12

13

Postgraduate and Professional Courses

Human Resource Management and Leadership Postgraduate Diploma in Human Resource Management

MA Human Resource Management

Course length: 2 years Campus: City Start dates: October and January

Course length: 2 years Campus: City Start dates: October and January

Overview

Overview

This rigorous academic programme has a contemporary focus and allows you to develop the necessary skills, competencies and knowledge for an effective career in human resource management. Successful completion of this course enables you to apply for professional membership of the Chartered Institute of Personnel Development (CIPD).

This course will provide you with the opportunity to gain knowledge and skills pertinent to your development as a human resource professional in the UK or in international environments.

The course is intellectually challenging and upon completion, you will have the skills, knowledge and understanding to be able to function effectively as an HR professional. This course is aligned to the professional standards of the Chartered Institute of Personnel Development (CIPD) and upon successful completion offers you the opportunity to apply for membership of the CIPD.

You will develop knowledge and understanding of the disciplines of human resources; critical reflective thinking; and independent personal development skills. This course is aligned to the professional standards of the CIPD and upon successful completion offers you the opportunity to apply for membership of the CIPD.

Who should study this course?

Those who are looking for a professional career in human resource management and wish to develop their knowledge and understanding of its disciplines.

Who should study this course?

Those who are looking to develop a career in the HR profession and require a Master’s course that is accredited by the CIPD, which is internationally recognised for developing the standards for the HR professional.

what our students say...

Chris Morris PG Dip HRM Having a widely recognised CIPD qualification offers security in today’s job market. I’ve gained an understanding of the importance of aligning training and development plans to individual business objectives.

I studied with the University because it was my local CIPD accredited centre. What I didn’t realise when I applied was the excellent academic advice and support I would receive from the staff as they supported me throughout my studies.

Memory, MA Human Resource Management graduate.

Postgraduate and Professional Courses

MA Human Resource Management (Top-up)

Postgraduate Diploma in Human Resource Development and Organisational Change

Course length: 1 year Campus: City Start dates: October and January

Course length: 2 years Campus: City Start dates: October and January

Overview

Overview

If you would like to progress at a professional level, this Human Resource Management Master’s top-up, which is accredited by the CIPD, can help you to achieve your career goals. As part of your studies you will undertake an independent research project of your choice, fully supported by an academic supervisor. If you are not already a member of the CIPD the successful completion of the course enables you to apply for Chartered Membership Status.

This course will enable you to make contributions to the development of an organisation, particularly in the arena of organisational development, change and transition. You will improve your critical understanding of complex managerial, human resource, human resource development, and organisational change issues; develop an informed approach to professional practice; and the knowledge, skills and attributes appropriate to middle and senior management and advanced practitioners in the human resource development field.

Who should study this course?

Those who have successfully completed the Postgraduate Diploma in Human Resource Management.

This course is aligned to the professional standards of the Chartered Institute of Personnel Development (CIPD) and upon successful completion offers you the opportunity to apply for membership of the CIPD.

Who should study this course?

Those seeking to develop their professional career in human resource development and organisational change, and to gain a greater knowledge and understanding of its disciplines.

14

15

Postgraduate and Professional Courses

MSc Human Resource Development and Organisational Change

MSc Human Resource Development and Organisational Change (Top-up)

Course length: 2 years Campus: City Start dates: October and January

Course length: 1 year Campus: City Start dates: October and January

Overview

Overview

This programme develops your knowledge, understanding and skills for effective operation at a strategic level in the areas of organisational development, change and transition.

This course will develop your research skills for effective operation at a strategic level in an organisation, particularly in the areas of organisational development, change and transition; assist you in making a strategic contribution to any organisation; and help improve your career prospects and progress within the field of human resource development.

You will develop leadership skills, management competency and HR skills appropriate to middle and senior management and advanced practitioners engaged in organisational change and development; improve your knowledge and critical understanding of complex developmental, managerial, leadership, HR and organisational issues; and develop an informed approach to professional practice, with opportunity to apply your research to your own organisation.

This course is aligned to the professional standards of the Chartered Institute of Personnel Development (CIPD) and upon successful completion offers you the opportunity to apply for membership of the CIPD.

Who should study this course?

Those already in, or that aspire to, a position of strategic influence within an organisation, either as an advanced HR practitioner, senior manager or management consultant.

Who should study this course?

Those who have successfully completed the Postgraduate Diploma Human Resource Development and Organisational Change. You will already have, or aspire to, a position of strategic influence within your organisation, either as an advanced HR practitioner, senior manager or management consultant.

Postgraduate and Professional Courses

MA Coaching and Mentoring

MA Leadership

Course length: 2 years Campus: City Start dates: October and January (Also available as a PG Certificate)

Course length: 2 years Campus: City Start dates: October and January (Also available as a PG Certificate)

Overview

Overview

The MA in Coaching and Mentoring will allow you to develop and enhance your coaching and mentoring skills as well as encourage a more critical understanding of the concepts and theoretical frameworks that underpin these increasing popular interventions. The course will build on your practical skills, introduce related theory from associated fields, and encourage you to analyse and reflect on both theory and practice to be able to develop your professional capabilities further.

Providing a thorough understanding of leadership in a range of organisational contexts, this course places emphasis on exploring and understanding contemporary leadership issues, and adopts a critical and applied perspective ensuring that learning is transferred to your work environment throughout the programme.

Who should study this course?

Coaching and mentoring practitioners, those who have used coaching and mentoring skills as managers/ leaders, or those who have an interest in supporting the potential of others.

You will develop your critical understanding of both the organisation and the environment in which you operate, and the range of responses at your disposal as an effective leader.

The course offers an alternative to conventional approaches to leadership development, through a broad focus on development of appropriate insights on leader behaviour and leadership strategies. Your learning is focused on the development of selfawareness and personal skills, knowledge and competence, as well as addressing key contemporary organisational issues and the application of theory and research to practice. The course builds students’ knowledge and skills profile and culminates in planning for future career development and progression.

Who should study this course?

You will have a minimum of one year’s management/supervisory experience, and will occupy an early leadership and management position. The course provides the foundations for advancement into more senior leadership roles. The reflective and critical capabilities you will develop throughout the course will provide you with a sound basis for subsequent career moves. This is a highly personalised course, tailored to the development of an

16

17

Postgraduate and Professional Courses

Postgraduate Certificate Medical Education

MSc Healthcare Leadership

Course length: 1 years Campus: City Start dates: October and January

Course length: 2 years Campus: City Start dates: October and January (Also available as a PG Certificate)

Overview

Overview

This vocationally-focused programme prepares hospital-based doctors (at Senior House Officer, Registrar, Specialist Registrar and Consultant level), GPs, Senior Clinical Grades and related health professionals, to become medical educators in the workplace and to improve existing skills and knowledge.

Providers of healthcare recognise the need to equip existing and potential middle and senior level healthcare managers with high-level management and leadership capabilities. This course provides participants with the knowledge and skills to lead change and improvement initiatives within a healthcare setting.

While exploring the role of teaching and learning in the clinical environment, focus is placed upon how a medical teacherpractitioner may facilitate learning through a range of different techniques. You will also investigate the rationale and methods by which clinical learning is assessed across a range of metrics, whilst evaluating the effectiveness of these metrics.

These are explored in the context of rapidly changing policy and regulatory frameworks, and within a societal climate of ever-increasing demands and expectations on health services.

The programme provides participants with focused selfdevelopment in the areas of team leadership, communication, conflict resolution and people development skills. It further aims to challenge participants to develop their thinking and decisionmaking capabilities in the context of the multidisciplinary nature of healthcare settings.

Who should study this course?

Participants will normally be qualified doctors at Senior House Officer, Registrar, Specialist Registrar, GP or Consultant level.

Applications from Senior Grades will also be considered, together with related health specialities of podiatry, ophthalmic, dentistry, etc. This programme has been specifically designed to provide relevant knowledge and skills for those acting in the role of medical educator in the health sector context.

It also addresses the need to give voice and involvement to the interests of patients and communities, and the need to reconcile the rising demands and expectations, demographic pressures, resource constraints and ethical considerations on the provision of healthcare at primary and acute levels.

Who should study this course?

This programme has been designed specifically to provide relevant knowledge and skills for those acting in a leadership role in the health and social care sectors. You will need to be working in the health or social care context or have access to a placement, to comply with the requirements of some assessments within the regime.

Nadeem Ahmed Postgraduate Certificate in Medical Education graduate I train new dentists straight out of dental school, I’ve learnt so much from this course and could see myself developing and changing as a teacher as the course progressed. I was able to apply what I learnt to develop my students.

Left: Nadeem Ahmed and Saleem Mulla.

Postgraduate and Professional Courses

18

Undergraduate courses

How to Apply

If you are not ready to study at postgraduate level, we also offer a range of undergraduate courses which can be studied part-time or full-time.

Every application we receive is judged individually. If you do not have traditional qualifications you may still be able to enter directly on a course if you have sufficient relevant work experience.

• BA (Hons) Business Management – available with Foundation Year and as an online distance learning course

For more information regarding all our courses, entry requirements and making an application, email: admissions@wlv.ac.uk or visit: wlv.ac.uk/apply

• BA (Hons) Accounting and Finance • BA (Hons) Human Resource Management • BA (Hons) International Business • BA (Hons) Marketing Management • BA (Hons) Event and Venue Management • BA (Hons) International Hospitality Management • BA (Hons) Tourism Management • BA (Hons) Sport Management • FD (Arts) Business Management (3 years part-time) at City of Wolverhampton College

* Building shown below is under construction.

MAC2177

University of Wolverhampton Business School City Campus North Wolverhampton WV1 1AD United Kingdom Tel: 01902 323 518 (UG course enquiries) and 01902 321 081 (PG courses enquiries) Email: FoSS-UGenquiries@wlv.ac.uk OR FoSS-PGenquiries@wlv.ac.uk Website: www.wlv.ac.uk/uwbs