Organisational Development Course Catalogue Flip Book

Learning & Development Course Catalogue Creating a safe space for you to reflect, learn, and develop.

Contents Learning & Development Courses – Aligned to the CARE framework New staff

CARE themed courses Course time commitments

Induction

Minimum and maximum delegate numbers

Mandatory Managers Training

Academic & Research Courses

Leadership & Management

Health & Safety

Delivery methods

Learning & Teaching

What is MyPAL?

Digital Capabilities

Intended course audiences What is CARE

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Course Index A

Academic & Research Assertiveness Aurora Women’s Leadership Programme

B

Building and Motivating an Inclusive team

C

Central Induction Coaching for Performance

E Essentials of the Classroom Effective My DPDs Embracing Change Effective Communication Effective Deligation Effective Listening F Facilitation Skills

D

Digital Capabilities Deaf Awareness

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Course Index G

Getting the most from your MyDPD meeting

H

J K

Health & Safety

Knowing My Customer & Managing Customer Expectations

I

L

Introduction to Management Introduction to Performance Management Introduction to Project Management Tools Influencing and Negotiation with Integrity Introduction to Coaching Introduction to Mentoring Introduction to Emotional Intelligence Introduction to Decision Making Tools Introduction to Problem Solving Insightful Leadership

Learning & Teaching Leadership & Management Leading Change Leading With CARE

M

Mandatory Managers Training Maintaining Motivation When Working From Home Managing Dyslexia

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Course Index Making and Communicating Decisions Making Feedback Work for Me Manage Your Time and Energy

N

New Staff Introduction to Networking Neurodiverity Awareness

O

Owning My Own Development

P

Q

Questioning Techniques

R

Recruitment & Selection Remote Leadership & Management

S Setting SMART Objectives Guidance notes So You Want to be a Manager SWOT Analysis as a Strategic Tool Stakeholder Management

Preparing to be a Manager Practical Induction to Project Management Plain English in Written Communications Practical Problem Solving Personal Development Planning All underlined text is a link to take you directly to the information you would like to explore

Course Index T

Talk to Me Teaching & Supporting Dyslexic & Neurodiverse Students Teaching & Supporting Students on the Autism Spectrum Teaching & Assessing Anxious Students Time Management Taking Difficult Out of Conversations

U V W

Website Development Women of Wolves (WoW)

X Y Z

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CARE Themed Courses COLLABORATIVE

AMBITIOUS

RESPECTFUL

EFFECTIVE

• Influencing and Negotiation with Integrity

• Introduction to Coaching

• Introduction to Emotional Intelligence

• Embracing Change

• Facilitation Skills • Assertiveness • Introduction to Networking • Introduction to Decision Making Tools • Introduction to Problem Solving • Making and Communicating Decisions • Practical Problem Solving

• Introduction to Mentoring • Owning My Own Development

• Talk to Me

• Coaching for Performance

• Knowing My Customer & Managing Customer Experiance

• Getting the Most from Your DPD Meeting

• Giving Effective Feedback

• Making Feedback Work for Me • Setting SMART Objectives Guidance Notes

• Building a Team • Neurodiversity Awareness • Deaf Awareness

• Leading Change • Manage Your Time and Energy • Introduction to Project Management Tools • Introduction to Project Management • Effective Communication • Digital Communication • Effective Delegation

• So You Want to be a Manager

• Remote Leadership & Management

• Personal Development Planning

• Stakeholder Management

• Effective Listening

• SWOT Analysis as a Strategic Tool

• Taking Difficult Out of Conversations

• Maintaining Motivation when Working from Home Plain English in Written Communications • Questioning Techniques

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New Staff Welcome to the University All new staff need to attend the Central Induction and complete their mandatory E-learning.

Academic staff should also attend Essentials Of The Classroom.

All new managers (Academic and Professional Services) need to complete thier Mandatory Manager’s Training.

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Central Staff Induction Welcome to all new staff If you recently joined the University please book yourself onto a mandatroy Central Induction.

This is mandatory for all staff ideally in their first month, but within 3 months of start date.

Frequency: Induction runs 8 times a year Delivery method: Face to Face at a location confirmed on Agresso Time commitment: 3.5 hours

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Central Staff Induction

Agenda:

Welcome from OVC – The history and Vision of the University of Opportunity Human Resources – How we function and the support available to you Corprate Compliance - Understand how we keep ourselfves and students safe Understanding Procurement – An overview from the Procurement Team Digital Services - An overview of the Digital Services at the University Equality, Diversity and Inclusion at the University – Join us in making the University an even better place to work and study.

Benefits – Making the most out of Your Reward Package Organisational Development – Learn about the development opportunities and Wellbeing Support available to You. Opportunity to hear from other collegues such as Library, Chaplaincy, Print Services and more RETURN TO CONTENTS

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Essentials of the Classroom Welcome to all new Academic Staff This 90-minute interactive session will introduce you to the key learning and teaching principles we use at the University. We will introduce you to some of our systems such as e:Vision, and learning and teaching ‘tools’ such as Canvas and MS teams. We will make sure you can navigate your way to find important information to support your teaching such as the ‘Staff Help and Guidance’ Canvas course and ‘Skills for Learning’. The session is facilitated by the Learning Enhancement and Academic Development (LEAD) team based within the Directorate of Students and Education. LEAD offers other continuing professional development opportunities such as the ‘SEDA Learning to Tutor Online’ course and the KUDOS CPD scheme for fellowships of the Higher Education Academy.

Frequency: Bi Monthly Delivery method: Delivered virtually via Microsoft Teams Time commitment: 4 hours 30 minutes

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Essentials of the Classroom Essentials for Supporting Students This 90-minute session will introduce you to the key services and personnel that support our students mostly outside and sometimes inside the classroom. You will be introduced to: the ASK service, the Head of Student Customer Services and her Student Support Co-ordinators who oversee the Student Advisors who are the first point of contact for any students, the Skills for Learning manager and the services, workshops and support offered to students and to academics, our Mental Health and Well Being Academic Lead and her Disability and Inclusion Manager and MHWB Team Manager who will discuss the wide range of support services available to our students.

Additionally, you will meet the Head of Student Experience Projects and her Student Funding Team who support students navigating financial difficulties with student funding and who oversee our Dennis Hardship Fund. You will also meet our faculty Senior Academic Coaches who are Personal Tutors to level 3 and 4 students and to international postgraduate taught students.

We anticipate that the session will be interactive allowing you to ask questions and clarify how our services support our students and you. The session will be offered bi-monthly in Teams.

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Essentials of the Classroom Students This 90-minute session will introduce you to the key services and personnel that support our students mostly outside and sometimes inside the classroom. You will be introduced to: the ASK service, the Head of Student Customer Services and her Student Support Co-ordinators who oversee the Student Advisors who are the first point of contact for any students, the Skills for Learning manager and the services, workshops and support offered to students and to academics, our Mental Health and Well Being Academic Lead and her Disability and Inclusion Manager and MHWB Team Manager who will discuss the wide range of support services available to our students.

Additionally, you will meet the Head of Student Experience Projects and her Student Funding Team who support students navigating financial difficulties with student funding and who oversee our Dennis Hardship Fund. You will also meet our faculty Senior Academic Coaches who are Personal Tutors to level 3 and 4 students and to international postgraduate taught students.

We anticipate that the session will be interactive allowing you to ask questions and clarify how our services support our students and you. The session will be offered bi-monthly in Teams.

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Mandatory Mangers Training All new managers (whether new to the University or commencing a role as a line manager for the first time) must attend Mandatory Manager’s courses.

These should be completed in your first 6 months. This is to ensure all managers are supported in their transition and can support staff of the University in line with the Strategic Vision and the CARE and Inclusive frameworks.

Introduction to Management

Introduction to Performance Management

Effective MyDPD’s

Recruitment And Selection

Mind the Gap Health & Safety Training RETURN TO CONTENTS

Leadership and Management Programmes A great way to develop your leadership & management skills, to help you further understand what it is to be an effective leader and manager.

Leading with CARE

Women of Wolves (WoW)

So You Want to be a Manager

Insightful Leadership

Aurora Women’s Leadership Programme

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Delivery Methods To accommodate our agile working environment many courses are delivered virtually utilising Microsoft Teams and others are face to face.

If you require additional support during you attendance of a workshop or programme, to ensure you get the best out of your learning and development experience please contact OD@wlv.ac.uk when booking onto your workshop or programme.

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Whats MyPAL? MyPAL (Portable Agile Learning) is a portal solution to help staff find bite sized learning for the area they are intresed in Click here to find out more.

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Intended Audiance All courses facilitated by the Organisational Development team (part of your HR Service) are experiential and ask for delegates to reflect on their personal experiences and plan how they will apply the learning in their current circumstances. Using scenarios, models and theories, we aim to facilitate discussion that is about real life application, drawing on the experiences of the delegates. For this reason it is most beneficial if you choose courses that are aimed at your current level of responsibility as defined by the CARE framework.

Grow ourselves - These courses are suitable for all staff at the University.

They aim to support your personal growth, helping you interpret and practice various behaviours from the CARE framework.

Grow others and the University - These courses are aimed at managers and support leadership skill development. You should have responsibility for a team or course / project in order to attend.

Grow the future - These courses are designed to support leaders to hone their craft and consider how they can have a significant positive impact across the University and requires extensive prior experience of management.

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What is CARE Find out what the CARE Framework is and how it is embeded into the University Core Values

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Time Commitment Full-day courses.

These typically run 9:30am until 4:30pm with ample breaks Half-day courses.

These are 3.5 hours long and typically start at 9:30am or 1pm 1.5 to 2 hours long.

These are an hour and half long and typically start 9:30am, 11am, 1:30pm or 3pm

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Minimum and Maximum Delegates Courses have maximum delegate numbers to ensure there is opportunity for interaction and necessary 1-2-1 input.

Minimum numbers are required to ensure that planned activities are viable and to allow the sharing of ideas and experiences. If minimum numbers are not met the course will be cancelled and delegates will be notified by email with options to rebook on the next iterations. Courses are not closed until 48 hours before they are scheduled to give as much flexibility to staff as possible.

Please ensure if you need to cancel you do so with as much notice as possible to allow other collegues to be allocated your place.

If you have booked a mandatory course and need to cancel please discuss this with your line manager before you cancel, as this may effect your ability to carry out your role or succesfully complete your probation.

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INFLUENCING AND NEGOTIATION WITH INTEGRITY Commitment: 1 day Delivery: Face to Face at a location confirmed on Agresso Intended audience: All Staff (Grow Yourself) Minimum and maximum delegates: Min 6, max 16 Frequency: Twice a year Outcomes: Delegates will leave with practical strategies of ways to build rapport with and motivate others with their own positivity and enthusiasm. The ability to analyse and use data to support negotiation.

Understands how to make realistic compromises during negotiations, whilst maintaining an objective viewpoint and avoiding interpersonal conflicts wherever possible. Proactively considers agenda topics to ensure that the right items are discussed at the right time, with the right people, in the right forum and leave any meeting with all parties having a clear understanding of actions and outcomes required..

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FACILITATION SKILLS Commitment: 3.5 Hours Delivery: Facilitated virtually using Teams Intended audience: All staff (Grow Yourself) Minimum and maximum delegates: Min 6, max 16 Frequency: Twice a year Outcomes: Delegates will have reflected on the purpose of a meeting and the different roles. They will have an awareness of the skills of a successful facilitator and have the opportunity to implement an approach to future meetings that is inclusive, embraces technology and elicits significant participation.

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ASSERTIVENESS Commitment: 3.5 Hours Delivery: Facilitated via Face to Face or Microsoft Teams Intended audience: All staff (Grow Yourself) Minimum and maximum delegates: Min 6, max 16 Frequency: 3 times a year Outcomes: Delegates will have explored the difference between passive, assertive and aggressive behaviours, considering their typical approach.

They will have an awareness of the communication behaviours and mindset of someone being assertive also, practical ideas of how to be assertive in a range of circumstances relevant to them.

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INTRODUCTION TO NETWORKING Commitment: 2 Hours Delivery: Facilitated Face to Face and virtually using Teams Intended audience: All staff (Grow Yourself) Minimum and maximum delegates: Min 6, max 16 Frequency: 4 times a year Outcomes: By the end of this short workshop delegates will be able to demonstrate ways of establishing a support network to help personal development. Understand how to learn from the view points of others and promote a positive image of the University.

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INTRODUCTION TO DECISION MAKING TOOLS Commitment: 1 Hour Delivery: Self Directed Learning Intended audience: All staff (Grow Yourself) Outcomes: After completing this module, leaners will have been introduced to some decision making tools useful in a world of constant change. Stand alone learning or in preparation for making and communicating decisions workshop.

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INTRODUCTION TO PROBLEM SOLVING Commitment: 3.5 hours Delivery: Facilitated via Face to Face and Via Microsoft Teams Intended audience: All staff (Grow Yourself) Outcomes: The aim of this introduction is to help delegates feel confident in working to support problem solving activities by introducing problem solving tools and techniques. Understanding how to prioritise urgent problems and work on solutions. .

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PRACTICAL PROBLEM SOLVING Commitment: 3.5 hours Delivery: Facilitated via Face to Face and Via Microsoft Teams Intended audience: All staff (Grow Yourself) Outcomes: Delegates will leave with the ability to evaluate solutions to problems on both an emotional level and via information, data or logic. And, through collaboration and listening to the perspective of others, produce a range of solutions to an identified issue.

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MAKING AND COMMUNICATING DECISIONS Commitment: 3.5 hours Delivery: Facilitated via Face to Face and Via Microsoft Teams Intended audience: All staff (Grow Others) Outcomes: Delegates will leave with a confident approach to using decision making tools. Be able to consider the impact of decisions made on others, the importance of collaborating early and communicating the change clearly to ensure all are consulted and clearly understand why the change is required..

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INTRODUCTION TO COACHING Commitment: 1 day Delivery: Face to Face at a location confirmed on Agresso or Via Teams Intended audience: All staff (Grow Yourself) Minimum and maximum delegates: Min 6, max 16* Frequency: 3 times a year Outcomes: Delegates will leave with an understanding of what coaching is and the benefits coaching brings to both coach and coachee. They will have considered the skills required to be a great coach and the effective use of the goal setting GROW model and Boost and SBI models for feedback. In addition, they will leave with an Action Plan to practice their questioning and listening skills to be able to deliver effective coaching.

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INTRODUCTION TO MENTORING Commitment: 3 hours (09:30-12:30) Delivery: Face to Face at a location confirmed on Agresso Intended audience: All staff (Grow Yourself) Minimum and maximum delegates: Min 6, max 16* Frequency: 3 times a year Outcomes: Delegates will leave with an understanding of what mentoring is, the benefits it brings to both the mentor and mentee. Discovering the benefits of developing a growth mind-set; explore the four levels of motivation and relationship dynamics. They will leave with practical tips for how to drive their own development in a world of constant change.

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OWNING MY OWN DEVELOPMENT Commitment: 2.5 Hours Delivery: Facilitated virtually using Teams and Face to Face Intended audience: All staff (Grow Yourself) Minimum and maximum delegates: Min 6, max 16 Frequency: 4 times a year Outcomes: By the end of this workshop delegates will be able to write SMART objectives for their development and consider obstacles and how to mitigate them. Be able to create an effective development plan to meet their goals whilst demonstrating strong ethics based on the CARE Framework, and acknowledge the benefits of a growth mindset..

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COACHING FOR PERFORMANCE Commitment: 3.5 Hours Delivery: Facilitated Face to Face and Via Microsoft Teams Intended audience: All Line Managers (Gow Others) Outcomes: To identify and tackle poor performance and build on the success of high performer. Be able to explore reasons for individuals performing or not performing at the desired levels and give leaders the confidence to hold performance conversations with their team.

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GETTING THE MOST FROM YOUR DPD MEETING Commitment: 2 Hours Delivery: Facilitated Via Microsoft Teams Intended audience: All Staff (Grow Yourself) Outcomes: This is the opportunity for delegates to discover how to prepare for an effective My DPD meeting, to ensure they get the most from the experience.

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MAKING FEEDBACK WORK FOR ME Commitment: 1.5 hours Delivery: Facilitated Via Microsoft Teams Intended audience: All staff (Grow Yourself) Minimum and maximum delegates: Min 6, max 16 Frequency: 4 times a year Outcomes: Feedback is a gift and like any other gift you can chose what you do with it. This short introductory module is to help you decide how to use feedback received to its full potential..

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SETTING SMART OBJECTIVES GUIDANCE NOTES Commitment: 1.5 hours Delivery: Facilitated Via Microsoft Teams Intended audience: All staff (Grow Yourself) Minimum and maximum delegates: Min 6, max 16 Frequency: 4 times a year Outcomes: A brief introduction to setting SMARTER objectives for effective goal setting and development planning

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SO YOU WANT TO BE A MANAGER Commitment: 4 x 1/2 day workshops Delivery: Face to Face at a location confirmed on Agresso Intended audience: All staff (Grow Yourself) Minimum and maximum delegates: Min 6, max 16 Frequency: 3 times a year Outcomes: These modules will help you decide if line management is for you; and put in the preparation and development required to ensure you are in the best place to apply for development opportunities. Exploring Self reflection, career management, SWOT , personal goal setting, interview practice, setting a personal development plan, CPD and potential next steps

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SWOT ANALYSIS AS A STRATEGIC TOOL Commitment: 45 Minutes Delivery: Via MyPal Intended audience: All staff (Grow Yourself) Frequency: 3 times a year Outcomes: Found on MyPAL, this 15 minute video is accompanied by written text which covers, What a SWOT analysis is by breaking down the SWOT analysis definition, help with how to use it and good questions to ask in the analysis. It also covers the benefits of using it, provides some examples and walks you through how to act on your results. You will also find a free templates to use.

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PERSONAL DEVELOPMENT PLANNING Commitment: 1.5 Hours Delivery: Facilitated Via Teams Intended audience: All staff (Grow Yourself) Frequency: 3 times a year Outcomes: Delegates will explore the creation of an effective Development Plan template, what needs to be in it and key considerations

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INTRODUCTION TO EMOTIONAL INTELLIGENCE Commitment: 1 day Delivery: Face to Face at a location confirmed on Agresso Intended audience: All staff (Grow Yourself) Minimum and maximum delegates: Min 6, max 16 Frequency: 3 times a year Outcomes: Delegates will understand Daniel Goleman’s theory of “The 4 Domains of Emotional Intelligence” (Self Awareness, Self-regulation, Motivation and Empathy and Social Skills) and they will leave with practical ideas for how they can increase their ability in any of the four domains.

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TALK TO ME Commitment: 3.5 Hours Delivery: Facilitated virtually using Teams Intended audience: Line Managers (Grow Others) Minimum and maximum delegates: Min 6, max 16 Frequency: 4 times a year Outcomes: Managers will understand the significant impact they can make on the wellbeing of their team through individual conversations that are well timed and supportive. They will have knowledge of how to prevent workplace related stress through early intervention and leave with practical tips for how to start great conversations.

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KNOWING MY CUSTOMER & MANAGING CUSTOMER EXPECTATIONS Commitment: 4 Hours Delivery: Facilitated virtually using Teams and Face to Face Intended audience: All staff (Grow Yourself) Minimum and maximum delegates: Min 6, max 16 Frequency: 3 times a year Outcomes: Delegates will have considered who their customers are and what is important to them, creating strategies to manage customer relations and expectations to give them the best experience. And leave understanding the need to take a proactive ownership for resolving issues.

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BUILDING AND MOTIVATING AN INCLUSIVE TEAM Commitment: 1 day (09:30-16:30) Delivery: Face to Face at a location confirmed on Agresso Intended audience: Managers (Grow Others & the University) Minimum and maximum delegates: Min 6, max 16 Frequency: Twice a year Outcomes: Delegates will be able to understand the theory and practice of what an effective team is (performance and culture) , explore ways of creating a motivational environment to help them implement strategies to create a high performing team, who drive team success in an inclusive and motivational way.

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NEURODIVERSITY AWARENESS (VARIOUS TITLES) Commitment: Varies Delivery: Facilitated virtually using Teams Intended audience: All Staff (Grow Yourself) Minimum and maximum delegates: Min 6, max 16 Frequency: Depending on demand Outcomes: Teaching and supporting dyslexia and nuerodiverse students Teaching and supporting students on the autism spectrum Teaching and assessing anxious students Managing data Understanding autism for colleagues and managers

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TEACHING AND SUPPORTING DYSLEXIC AND NEURODIVERSE STUDENTS Commitment: 5 hours (9:30-14:30) Delivery: Facilitated virtually using Teams Outcomes: Delegates will leave with an understanding of the learning characteristics of students with neurodiversities including dyslexia and dyspraxia. They will gain an awareness of the co-occurring nature of neurodiversity’s and the implications for inclusive curriculum and assessment design.

They will learn how to manage challenging conversations around disability disclosure and diagnosis and strategies for managing competing priorities when marking and giving feedback to dyslexic students.

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TEACHING AND SUPPORTING STUDENTS ON THE AUTISM SPECTRUM Commitment: 5 hours (9:30-14:30) Delivery: Facilitated virtually using Teams Outcomes: Delegates will leave with an understanding of the diagnostic terminology and language used around autism, such as Asperger’s syndrome and the spectrum, and what this means in practice. They will gain an understanding of the learning characteristics and communication styles of students on the autism spectrum and how these may present differently in women. They will learn how to manage assessment processes, give feedback effectively and manage challenging conversations around disability disclosure and diagnosis.

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TEACHING AND ASSESSING ANXIOUS STUDENTS Commitment: 3 hours (10:00-13:00) Delivery: Facilitated virtually using Teams Outcomes: They will leave with an understanding of the barriers to learning faced by anxious students. Strategies to scaffold learning and nurture anxious students into active learning will be explored along with inclusive assessment design and how this can be specifically used to address imposter syndrome. Delegates will learn how to create safe spaces and facilitate belongingness.

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MANAGING DYSLEXIA Commitment: TBC Delivery: Facilitated virtually using Teams Intended audience: This session is aimed at those who are interested in finding out more about either managing their own dyslexia as an adult or managing and supporting someone who is dyslexic in the workplace.

Outcome: Delegates will have explored what dyslexia is like as an adult, exploring how to recognise strengths and support weakness, including finding accommodations and reasonable workplace adjustments.

Finally the session will offer you strategies, web sites and ideas for managing dyslexia. There will be a short presentation that will be available prior to the session that will also have links to various support services. The majority of the session will be question and answer in a safe supportive space.

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UNDERSTANDING AUTISM FOR COLLEAGUES AND MANAGERS Commitment: 5 hours (09:30-14:30) Delivery: Facilitated virtually using Teams Outcome: Delegates will leave with an understanding of the diagnostic terminology and language used around autism, such as Asperger’s syndrome and the spectrum, and what this means in practice including understanding the learning characteristics and communication styles of adults on the autism spectrum, and how these may present differently in women. Delegates also gain an awareness of bi-directional communication difficulties, sensory overload, self-regulatory behaviours and wellbeing issues that may arise in the workplace. They learn strategies to support colleagues through times of change and disruption and understand how to support strengths and challenges, finding accommodations using knowledge of workplace requirements for ‘reasonable adjustments’.

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DEAF AWARENESS Commitment: 2.5 hours face-to-face or online.

Delivery: If online, the session will use Teams and participants must be have their cameras ON as the session will be interactive.

Intended audience: All staff (Grow Yourself) Minimum and maximum delegates: Min 6, max 8 Frequency: Dependant on demand Outcomes: Delegates will gain an awareness and understanding of deafness and the experiences of deaf and hard of hearing people and be able to apply this to their work environment. They will also learn some good communication tips as well as finger spelling and learning some basic British Sign Language (BSL) words and phrases.

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REMOTE LEADERSHIP AND MANAGEMENT Commitment: 3.5 hours Delivery: Facilitated virtually using Teams Intended audience: Managers (Grow Others & the University) Minimum and maximum delegates: Min 6, max 16 Frequency: 4 times a year Outcomes: Delegates leave having considered the opportunities and barriers that they face managing a remote team. They will have ideas of tools and techniques they can try to ensure a cohesive, motivated team that trust each other and can effectively collaborate virtually.

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STAKEHOLDER MANAGEMENT Commitment: 3 hours Delivery: Facilitated virtually using Teams Intended audience: All Staff (Grow Yourself) Minimum and maximum delegates: Min 6, max 16 Frequency: 4 times a year Outcomes: Delegates will be able to identify their Stakeholders and complete a Stakeholder Relationship Matrix to assist with working effectively in day to day or project work.

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TAKING DIFFICULT OUT OF CONVERSATIONS Commitment: 1 Day Delivery: Facilitated Face to Face Intended audience: All Managers (Grow Others) Minimum and maximum delegates: Min 6, max 16 Frequency: 4 times a year Outcomes: Delegates will leave with increased ability and more confidence in tackling unacceptable performance or behaviours within teams, being able to describe what unacceptable behaviours are and how to stop these from escalating and impacting the team and others.

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EMBRACING CHANGE Commitment: 2 hours Delivery: Facilitated virtually using Teams Intended audience: All staff (Grow Yourself) Minimum and maximum delegates: Min 6, max 16 Frequency: 4 times a year Outcomes: By the end of this workshop delegates will have considered how change affects them personally and how mindset can impact their experience of change; they will have discovered strategies to help them embrace change and have explored the Change Curve to understand where they may be on the curve at any given time.

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LEADING CHANGE Commitment: 1 day Workshop 1 Hour Elearning Policy Read Delivery: Face to Face at a location confirmed on Agresso Intended audience: Managers (Grow Others & the University) Minimum and maximum delegates: Min 6, max 16 Frequency: Twice a year Outcomes: This blended intervention will help managers explore the constant

nature of change and how we can create resilient teams that are able to embrace change. Managers will first complete a short on line module called Managing Organisational Change, this includes links to the Universities Change policy. Once completed managers can book to attend a workshop where they will leave with techniques (including the Change Curve) that they can use to support individuals with change and ideas for how to ensure their teams are embracing learning agility.

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MANAGE YOUR TIME AND ENERGY Commitment: 3 Hours Delivery: Facilitated virtually using Teams And Face to Face Intended audience: All staff (Grow Yourself) Minimum and maximum delegates: Min 6, max 16 Frequency: 4 times a year Outcomes: Delegates will have the chance to explore several techniques and approaches they can use to manage their time, and energy levels to identify time stealers, prioritise effectively, reduce stress levels and increase productivity.

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INTRODUCTION TO PROJECT MANAGEMENT TOOLS Commitment: 3 hours (9:30-12:30 or 13:30-16:30) Delivery: Facilitated virtually using Teams Intended audience: All staff (Grow Yourself) Minimum and maximum delegates: Min 6, max 16 Frequency: 3 times a year Outcomes: Delegates will learn about a variety of tools that can be used to track and manage a project effectively. This course is ideal for those who would like an insight into the complexity of project management and as a prerequisite to the practical introduction to project management.

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INTRODUCTION TO PROJECT MANAGEMENT Commitment: 3 Hours Delivery: Face to Face and Micrsoft Teams Intended audience: All staff (Grow Yourself) Minimum and maximum delegates: Min 6, max 16* Frequency: 3 times a year Outcomes: Delegates will learn about a variety of tools that can be used to track and manage a project effectively. This course is ideal for those who would like an insight into project management and as a prerequisite to the Practical Introduction To Project Management. The course will look at how the University looks to manage projects, how we define what a project is and isn’t as well as why project management is not about filling in paperwork!

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EFFECTIVE COMMUNICATION Commitment: 1 day Delivery: Face to Face at a location confirmed on Agresso Intended audience: All staff (Grow Yourself) Minimum and maximum delegates: Min 6, max 16 Frequency: 3 times a year Outcomes: . Following competition of the Plan English module delegates can spend time developing their awareness of their own communication preferences and ideas for how to adapt to their audience. They will have strategies for tackling difficult conversations and an opportunity to strengthen their listening skills which can deepen relationships.

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EFFECTIVE LISTENING Commitment: 3.5 hours Delivery: Face to Face at a location confirmed on Agresso Intended audience: All staff (Grow Yourself) Minimum and maximum delegates: Min 6, max 16 Frequency: 3 times a year Outcomes: An opportunity for delegates to understand the barriers to listening effectively and practice active listening.

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EFFECTIVE DELEGATION Commitment: 3.5 hours Delivery: Face to Face at a location confirmed on Agresso Intended audience: All Managers (Grow Yourself) Minimum and maximum delegates: Min 6, max 16 Frequency: 3 times a year Outcomes: . This is an interactive workshop where delegates can discover the steps to successful delegation and then work with other delegates to practice the art of delegation.

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PLAIN ENGLISH IN WRITTEN COMMUNICATIONS Commitment: 1 Hour Delivery: Self Directed Learning Via Elearning Portal Intended audience: All staff (Grow Yourself) Outcomes: A prerequisite to Effective Communications, this can be completed as a stand alone module. Plain English is not about dumming down the English language, it is about making sure that when something is being read it can be understood at the first time of reading. Discover some good practices and bust some myths.

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MAINTAINING MOTIVATION WHEN WORKING FROM HOME Commitment: 1.5 hours Delivery: Facilitated virtually using Teams Intended audience: All staff (Grow Yourself) Minimum and maximum delegates: Min 6, max 16 Frequency: 4 times a year Outcomes: Delegates will have connected with others working from home sometimes and will have had opportunity to express how this has affected them with delegates sharing best practice for how to create a motivated enviroment. Delegates will be aware of practical considerations for how to make the most of working from home..

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QUESTIONING TECHNIQUES Commitment: 2 hours Delivery: Facilitated virtually using Teams Intended audience: All staff (Grow Yourself) Minimum and maximum delegates: Min 6, max 16 Frequency: 4 times a year Outcomes: Delegates will leave with an understanding of different types of questioning techniques and how and when to use them.

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LEADING WITH CARE Commitment: 1 Year Delivery: Face to Face at a location confirmed on Agresso Intended audience: Line Managers (Grow Others) Minimum and maximum delegates: Min 6, max 16 Frequency: Once a Year Outcomes: Challenging self driven facilitated sessions including Action Learning Sets. Allocated mentorship (with OD support and coaching). Modules designed to support the CARE framework to include all elements as golden thread, 5 formal modules, Introduction/ Collaboration/Ambition/ Respect and Effectiveness (including LEAN). Working throughout the year to complete

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WOMEN OF WOLVES (WOW) Commitment: 8 Months Delivery: Facilitated virtually using Teams and or Face to Face Intended audience: Application only - for women, or those who identify as a woman, at any stage of their career Minimum and maximum delegates: Min 6, max 16 Frequency: Once a year – applications open in October each year Outcomes: Successful applicants will be inspired, upskilled and empowered to understand and take on the challenges to join talent pipeline. Modules on Networking, Self Awareness (learning and mental agility), Embracing Change, Motivation and Owning Own Development, Effective Leadership and Overcoming Bias. + 1 celebration day to include Project presentations at year end.

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INTRODUCTION TO MANAGEMENT Commitment: 2 Consecutive Days Delivery: Face to Face at a location confirmed on Agresso Intended audience: Mandatory for Managers (Grow Others & the University) Minimum and maximum delegates: Min 6, max 16 Outcomes: Delegates will leave this course having considered the importance of leadership and management skills and behaviours and what this means to the University. They will have considered their leadership style, learnt some practical delegation skills and reflected on their resilience strategies.

Over the two days they will also have explored managers toolkits, supporting documentation and key policies along with the CARE and Inclusivity frameworks; and discovered how to support their teams by becoming familiar with the Staff Wellbeing and Benefits information.

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INTRODUCTION TO PERFORMANCE MANAGEMENT Commitment: 1 day (9:30-16:30) Delivery: Face to Face at a location confirmed on Agresso Intended audience: Managers (Grow Others & the University) Minimum and maximum delegates: Min 6, max 16 Frequency: 4 times a year Outcomes: Delegates will have read the HR Policies for Disciplinary and Grievance prior to attending the workshop. They will leave this course having considered the vital role they play in performance management and how this is a consistent and holistic process, applied fairly and consistently across the University, offering support and development for all staff.

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RECRUITMENT AND SELECTION Commitment: 1 day (9:30-16:30) Delivery: Face to Face at a location confirmed on Agresso Intended audience: Managers (Grow Others & the University) Minimum and maximum delegates: Min 6, max 16 Frequency: 4 times a year Outcomes: Delegates will have read the Recruitment Policy and completed the e-recruiter eLearning before attending the workshop. They will leave with an understanding of the legislation, procedures and policy involved in recruitment at the University. They will have had opportunity to reflect on the candidate journey and learnt some practical strategies to mitigate the effects of unconscious bias.

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EFFECTIVE MYDPD’S Commitment: Half Day (9:30-12:30) Delivery: Self Directed Learning and Face to Face Workshop Intended audience: Managers (Grow Others & the University) Minimum and maximum delegates: Min 6, max 16 Frequency: 4 times a year Outcomes: Delegates will explore the process and paperwork involved in conducting a performance review (My DPD or Job Chat) at the University.

They will consider how to get the very best of the performance reviews and learnt skills for setting objectives.

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INSIGHTFUL LEADERSHIP Commitment: 8 Modules with 4 Action Learning Sets (ALS) Delivery: Self Directed Learning and Face to Face discussion Intended audience: Applications open to UW10 + nominated by Senior Team.

Minimum and maximum delegates: Min 6, max 16 Frequency: One cohort per year Outcomes: Who am I/ My Strengths as a Leader/Creating a Compelling Vision/ Communicating with Impact/ Facilitating Development/ Leading Change/ Leading from Within/ Fostering Teamwork , and 4 ALS facilitated by the Organisational Development Team.

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AURORA WOMEN’S LEADERSHIP PROGRAMME Commitment: 4 formal modules with Action Learning Sets over 5 to 7 months.

Delivery: External programme delivered by Advance HE, with formal delivery and self directed learning.

Intended audience: Applications open to all women and those who identify as a women employed at the University.

Outcomes: Aurora leadership development is an initiative for women. It is run as a unique partnership bringing together leadership experts and higher education institutions to take positive action to address the underrepresentation of women in leadership positions in the sector. With four formal sessions: Identity, Impact & Voice; Core Leadership; Politics & Influence and Adaptive Leadership Skills. Delegates are supported by an internal allocated Mentor, with exposure to wide network of peers and experts.

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