Kent and Medway Business Summit

Join us on 15 January 2021 Business resilience, renewal and strategy for return to growth

Dear guest, On behalf of our summit partners the Federation of Small Businesses, the Institute of Directors and Locate in Kent, Kent Business School looks forward to welcoming you to the fourth Kent and Medway Business Summit.

The Summit was born from a round table discussion in 2017 with business leaders about the implications of Brexit. Those around the table called for a place where businesses, politicians, local government and academics could come together and build a roadmap for sustainable economic growth.

The need for a strong direction and focus for our region has arguably never been greater which is why this summit will be one like no other.

We want you to use this day to discuss, inform, influence and, above all, collaborate. We want to hear about all the good work and exciting projects that keep Kent and Medway a dynamic, innovative, diverse, forward-thinking and outward-looking place where people want to live, work, learn and visit.

All event partners would like to thank headline sponsor Kreston Reeves, and sponsors British Business Bank, Southeastern Railway, Canterbury AI and Kayo Digital without whose financial support the Summit would not have been possible. Thanks also go to our official media partner KM Media Group and KMTV. Please share the day on social media, using the hashtag #KandMBusinessSummit. If you wish to receive regular updates about next year’s summit, please join the Kent and Medway Business Summit group on LinkedIn. We wish you a very constructive and enjoyable day.

Prof Marian Garcia Dean, Kent Business School

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Contents Page 3

Joining the Kent and Medway Business Summit

Page 4

Agenda

Page 5

Speaker Profiles

Page 8

Collaborative Workshops

Page 9

Workshop Chairs and Panels

Page 10

Skills

Page 11

Place-making

Page 12

Infrastructure

Page 13

Workshop Facilitators

Page 14

Sponsors

Page 16

Summit Partners

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Budget question time webinar

Join us for our ‘Budget question time webinar’ on Friday 5 March 2021.

Register here.

Our panel of tax, financial planning, legal and funding experts will be on hand to answer your Budget related questions, highlight the key implications for businesses, their shareholders, directors, and for personal wealth, and provide insight and guidance for the next steps you will need to take.

In the wake of this highly anticipated Budget and in the midst of COVID-19 and Brexit, our panel of experts will be on hand to guide you through the outcomes and answer any questions that you may have.

You can submit your questions prior to the webinar by emailing events@krestonreeves.com or alternatively, pose them to our panel during the event via the ‘Questions’ box.

Date: Friday 5 March Timings: 9:00am - 10:00am This is a complimentary webinar

To book your place: Please click here to register For more information please contact Rachael Merritt: Email: events@krestonreeves.com Phone: +44 (0)330 124 1399

Joining the Kent and Medway Business Summit We are delighted to be working with Digital Leaders to put on the Summit.

They will be on hand throughout the event to resolve any technical issues and answer questions.

Joining Instructions/Hints and Tips: Technical Requirements • • • •

These browers work best: Chrome 77 or better Safari 12 or better. Internet Explorer is not supported.

Do not access the link through a VPN or firewall.

Some work devices can struggle to connect to Remo. If you experience issues, check you are using the correct browser and refresh your connection. If this does not work, please sign in through a personal desk or laptop, or tablet.

Use a computer/laptop/tablet with an enabled camera and microphone. It's not required but will allow you to see and have conversations with other attendees.

The Day Before This two-minute video gives an excellent overview of the Remo platform we are using. https://www.youtube.com/watch?v=P01JxUBNU2Y&t=14s Check your connectivity and microphone/camera using this link - http://geartest.remo.co/ On The Day The Summit will open at 09.15 for a 09.30 start with networking. Please join using this link via an internet enabled computer/laptop: Locate yourself in a quiet place with a non-distracting background (and your cup of tea!).

Click on the green join event button. You will then be prompted to register with your name, email and create a password.

Update your profile with photo, email, links to your social media and calendar booking to ensure that other delegates are able to connect with you. The file size for the photo is a 512MB limit. To resize your favourite profile picture use a site such as compressjpeg.com When you join the event, locate yourself by double-clicking on a table and switching on your camera and microphone.

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Agenda January 15 2021 in Remo 09.30-09.50 09.50-10.00 10.00-10.30 10.30-10.50 11.00-12.00

11.00-12.00

12.00-12.30 12.40-13.40 12.40-13.10 13.10-13.40

12.40-13.40

Conference opens for networking Welcome: Gavin Esler, Chancellor, University of Kent and Deborah Turner, FSB Chair for Women in Business The UK Economy: Insights and trends for 2021 and beyond from the latest Bank of England Monetary Policy, Phil Eckersley, Bank of England and Q&A. Attracting investment to Kent and Medway: an action plan from Locate in Kent, Gavin Cleary, CEO, Locate in Kent Main Room 11.00-11.15 Medway - The Beacon for Recovery, Richard Hicks, Director of Place & Deputy Chief Executive, Medway Council 11.15-11.30 Accelerating Renewal: Cllr Roger Gough, Leader, Kent County Council 11.30-12.00 What our new Political Relationship with the EU means for Business, Prof Anand Menon, Director, UK in a Changing Europe. Q&A Breakout workshops: 1. Necessity is the mother of invention: innovation and productivity in Kent’s local independent food and drink sector – lessons learnt and next steps.

2. New-collar jobs: skilling and retaining talent in Kent and Medway for our cultural/creative/digital future Lunch and networking Main Room Networking opportunities The Covid-19 legacy: Latest Government response to Covid-19 and the impact on the way we do business in the future, Dr Roger Barker, Head of Policy, Institute of Directors. Q&A Breakout workshops 3. Placemaking for Kent and Medway: shaping our future high streets and town

centres

13.40-13.50 13.50-14.20 14.20-14.25

4. People, Planet, Profit: Our opportunity to create a green economy by building a sustainable infrastructure for Kent and Medway Networking The Future of Human Perception: AI, the empathy economy and what it means for your business and ethical leadership, Rana el Kaliouby. Q&A Closing remarks: Prof Karen Cox, Vice Chancellor, University of Kent

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Speaker Profiles Rana el Kaliouby, PhD A pioneer in Emotion AI, Rana el Kaliouby, Ph.D., is co-founder and CEO of Affectiva, and author of Girl Decoded.

A passionate advocate for humanizing technology, ethics in AI and diversity, Rana has been recognised on Fortune’s 40 Under 40 list and as one of Forbes' Top 50 Women in Tech.

Rana is a World Economic Forum Young Global Leader, a newly minted Young Presidents' Organization member and co-hosted a PBS NOVA series on AI. She holds a Ph.D. from the University of Cambridge and a Post Doctorate from MIT. Twitter: @kaliouby www.ranaelkaliouby.com

Professor Anand Menon, UK in a Changing Europe Anand Menon is Professor of European Politics and Foreign Affairs at Kings College London. He also directs the UK in a Changing Europe project.

His areas of research interest include the policies and institutions of the European Union, European security, and British politics.

He contributes regularly to both print and broadcast media. He is co-editor of the Oxford Handbook of the European Union (OUP, 2012), and co-author of Brexit and British Politics (Polity 2018).

He is a trustee of Full Fact a member of the Strategic Council of the European Policy Centre, a Council member of the European Council on Foreign Relations and an associate fellow of Chatham House.

Twitter: @anandmenon1 @UKandEU www.ukandeu.ac.uk

Phil Eckersley, Bank of England Phil started with the Bank of England in 1987 having taught economics and mathematics in SE London. After four years working as a statistician on money supply data, Phil moved to the management's accounts office in the Bank, providing detailed cost briefing to Governors and Directors.

In 1994 Phil joined the Bank of England's agency network, between 1994 and 2002 acting as Deputy Agent in the South East and East Anglia moving on in 2002 to become Agent for Northern Ireland; then in October 2008 he was appointed to be the Agent in the South East & East Anglia.

Twitter: @BoESouthEast

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Dr Roger Barker, Institute of Directors A former investment banker, Dr Barker spent almost 15 years in a variety of equity research and senior management roles at UBS and Bank Vontobel, both in the UK and Switzerland.

He has a doctorate in corporate governance from Oxford University, and previously served as Managing Director of Governomics, a corporate governance advisory firm. Between 2015 and 2020, he served as a UK Member of the European Economic and Social Committee in Brussels.

He is also author of numerous books and articles on corporate governance and board effectiveness.

Email: roger.barker@iod.com iod.com

Gavin Cleary, Locate in Kent Gavin is CEO of Locate in Kent, the official inward investment agency for Kent and Medway. Before taking up the post, he ran an economic development consultancy focused on the financial services sector, working with Fintech businesses to support growth on a global scale.

Prior to this, Gavin built deep expertise in foreign direct investment and international trade, working with clients across Europe, the United States, South America and Asia. He also acted on behalf of UK Trade and Investment, leading a team focused on achieving investment and trade for the financial and professional services sectors. @LocateInKent www.locateinkent.com

Richard Hicks, Medway Council As Director of Place and Deputy Chief Executive, Richard drives the delivery of the council’s placemaking agenda, seeking to establish Medway as a great place to live, to work, to learn and to visit.

Richard has responsibility for Frontline Services, Culture and Community, Regeneration and Communications and Marketing.

Richard has held a number of roles at Medway since its inception in 1998, and before that time worked in a range of positions across Kent County Council, both at corporate and service level.

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Roger Gough, Kent County Council Roger Gough became Leader of Kent County Council in October 2019 after more than six years as the Cabinet Member for Education and then children’s services more generally. He has been the Member for Darent Valley, Sevenoaks, since May 2013.

After gaining a first class honours degree from Oxford University, Roger worked in Japan for three years as a financial sector analyst, followed by more than 10 years in London for various investment banks.

Before his election to KCC, Roger’s political life included two years with the Conservative Party’s Democracy Task Force and a further three years as a Research Director at the Policy Exchange.

He has written two books and many shorter publications on local government, constitutional issues and international affairs.

Email: roger.gough@kent.gov.uk

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Collaborative Workshops Overview: Following introductions from the chair and panel, each workshop will be professionally facilitated with all delegates given the opportunity to share their views on priorities for the sector and thoughts and ideas for achieving sustainable economic growth.

Join workshops from the main room by clicking the button marked with your workshop title.

1. Necessity is the mother of invention: innovation and productivity in Kent’s local independent food and drink sector – lessons learnt and next steps • Chair: Floortje Hoette, Chief Executive, Produced in Kent.

• Dr Alessia Buscaino, School of Biosciences, University of Kent - Growing Kent and Medway: funding opportunities for food and drink producers.

• Jonathan Parker, CEO, Foodari, Industry insight: Pivoting during Covid-19.

2. New-collar jobs: skilling Kent and Medway for our cultural/creative/digital future • Chair: James Wilkinson, Digital Skills Partnership Coordinator, South East Local Economic Partnership.

• Lizzie Hodgson, Re:Gen 2031 advisory board and Creative Estuary project.

• Dr George Windsor, Head of Insight, Tech Nation 3. Placemaking for Kent and Medway: shaping our future high streets • Chair: Graham Galpin, Fellow, Institute of Place Management • Mark Robinson, CEO of Ellandi and Chairman of the High Street Task Force • Peter Nutting, Leader of Shropshire County Council and a Partner in the Shrewsbury Big Town Plan 4. People, Planet, Profit: Our opportunity to create a green economy by building a sustainable infrastructure for Kent and Medway • Chair: Dr Rufus Howard, chief advisor, IEMA • David Statham, Managing Director, Southeastern Railways Sustainable recovery of the railway after Covid-19.

•

Emma Toulson, Lead Stakeholder Advisor UK, Ørsted

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Workshop Chairs and Panel Food and Drink Chair: Floortje Hoette, CEO, Produced in Kent Floortje joined Produced in Kent in January 2020 from the Kent Business School, where she was responsible for partnership development, business relations and event management. Previously her varied career included time with the Red Cross in the Netherlands, Africa and Asia and running a tree surgery business in Kent. Floortje is committed to building and promoting a dynamic business community of foodie entrepreneurs, and making sure members receive the best possible support from Produced in Kent.

Twitter: @ProducedinKent Panel Jonathan Parker, Managing Director, Foodari Since 2007 Foodari has been sourcing and distributing fresh food to institutions and independent businesses across South East England, flying the flag for Kentish farmers and producers. In response to the pandemic Foodari Home Delivery was launched to supply food and drink direct to households across Kent. Since then, they have served around 6,000 local people with over 65,000 products, boosting local growers, and supporting local charities too. Foodari has also recently launched a wholesale division importing produce from around the world.

Twitter: @Foodari Dr Alessia Buscaino, Reader, Bioscience, University of Kent Dr Buscaino holds her PhD in Biology from the world-class EMBL European research institute in Germany and was an EMBO post-doctoral fellow at the Wellcome Trust Centre in Edinburgh. In 2013, Dr Buscaino established her Research Group at the University of Kent, focusing on yeast microbiology. In 2020, Dr Buscaino became co-lead for the University of Kent of the Growing Kent & Medway Consortium, a world-class research, innovation and enterprise cluster funded by the UKRI Strength in Places Fund. The consortium aims to uplift Kent and Medway's economy by focusing on the region's advanced horticultural production, fresh produce packaging, food and drink processing industries, and the enabling technologies that drive innovation and growth.

Twitter: @BuscainoA

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Skills Chair: James Wilkinson, Digital Skills Partnership Co-ordinator, South East Local Economic Partnership Jim supports Digital Skills Panel Chairs and Working Group Leads to connect stakeholders, share good practice and facilitate delivery of digital skills programmes across the South East.

The South East DSP is one of 7 across the country, funded by the Department for Digital, Culture, Media and Sport, and benefits from a direct link to Central Government. Jim has worked in skills for more than ten years, prior to SELEP as Commissioner for Employment and Skills, managing Apprenticeship and STEM Programmes across Essex.

Twitter: @jimdazwilks1 @southeastlep Panel Dr George Windsor, Head of Insights, Tech Nation, George supports ambitious scaling entrepreneurs to accelerate their growth, by monitoring, informing and championing UK tech.

Recent reports and research include the Tech Nation Report 2020: UK tech for a changing world, A Bright Tech Future on jobs and skills in tech, Unlocking Global Tech - on international expansion for UK tech firms, and the impact of Covid-19 on the UK digital tech ecosystem.

Formerly of Nesta, George was also an academic researcher, focusing on migration and entrepreneurship at Loughborough University.

Linked in: https://www.linkedin.com/in/windsorgeorge/, Twitter: @windsorgeorge Lizzie Hodgson, Chair of RE: Generation 31 Steering Group, Creative Estuary Lizzie has 20+ years of experience focusing on strategy and communications for diverse audiences, working with organisations and clients including Joseph Rowntree Foundation, Accenture, Columbia University, Department of Health, and Young Enterprise. She is an Expert Consultant for BBC Bitesize, and Founder of ThinkNation. As well as being on the Advisory Board for Gulbenkian, Lizzie is also on the Industrial Advisory Board at the University of Kent School of Computing, and is Chair of Re:Generation 2031 Steering Group, developing the next generation of cultural and creative leaders.

Twitter: @lhdgsn @CreativeEstuary Linkedin: https://www.linkedin.com/in/lizziehodgson

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Place-making Chair: Graham Galpin MSc FIPM, Fellow, the Institute of Place Management Graham has been leading regeneration programmes for almost 25 years. He was an economic development consultant before he spent 8 years as Cabinet Member for Town Centres for Ashford Borough Council.

He was invited to join the Expert Panel chaired by Sir John Timpson. The panel recommended the introduction of the Future High Street Fund and the High Street Task Force. Most recently Graham has been working with IPM and partners on the processes, tools and “pilot” town centre visits for the Task Force. He is an enthusiastic advocate of community engagement in town centre revitalisation and viability.

Twitter: @Graham_Galpin Panel Mark Robinson, CEO Ellandi, Chairman the High Streets Taskforce Mark is a high-profile leader in the worlds of retail property and placemaking, a position recognised with his appointment to lead the government’s High Street Task Force in July 2020; following his role of Revo President in 2019.

Over nearly three decades Mark has worked in all aspects of the industry as an advisor, investor/developer and occupier. In 2008 he co-founded Ellandi, a business currently undertaking over 30 projects in the UK with a value in excess of £1.5bn.

Mark is a passionate advocate of the role of community in repurposing and shaping future places in response to the challenges and opportunities presented by the current market.

Twitter: @ellandi_mark Peter Nutting, Leader, Shropshire County Council Peter Nutting was the Leader of Shrewsbury and Atcham Borough Council for ten years. During his leadership the council delivered a new state of the art theatre in Shrewsbury town centre, a new sports village on the edge of town, a new livestock market, converted an historic market building into a state of the art cinema and facilitated Shrewsbury Town FC building a brand new stadium.

Peter is a farmer’s son but spent most of his working life running a sports shop in Shrewsbury Town Centre As leader of Shropshire Council, Peter has overseen the purchase of three shopping centres in Shrewsbury for a cost of over £50 million.

Email: peter.nutting@shropshire.gov.uk

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Infrastructure Chair: Dr Rufus Howard, Policy and Engagement Lead for the Institute of Environmental Management and Assessment (IEMA), director and founder of Greenfriars A leading professional for environmental and social impact assessment and sustainable development, with two decades experience across energy, flood defence, aviation and industrial infrastructure. Rufus holds a BSc in Biodiversity Conservation, an LLM in Environmental Law, and a PhD in Management. He has completed projects for clients including; the World Bank, The Crown Estate, Statkraft, National Grid and the Environment Agency. After working for AMEC and the Environment Agency, Rufus spent 12 years at Royal HaskoningDHV as Director of Sustainable Development.

Twitter: @Rufus_Howard Panel David Statham, Managing Director, Southeastern David joined Southeastern as Managing Director in September 2014, and has over 25 years’ experience in the rail industry – having joined British Rail as a management trainee in 1992. In the past five years, Southeastern has delivered an 11% rise in passenger satisfaction against a backdrop of transformational infrastructure change at London Bridge. 2020 has been an especially challenging year for train operating companies and Southeastern has been focussed on ensuring the safety of colleagues and passengers, ensuring they can travel with confidence. David is also a non-executive Director of Visit Kent.

Emma Toulson, Ørsted Emma is Orsted’s Lead Stakeholder Advisor in the UK, responsible for creating and developing relationships with key stakeholders delivering strategic and project level engagement and support to realise new development in offshore wind, other renewable energy generation and storage. Orsted was voted the most sustainable company in the world by the Global Corporate Knights. Emma was a key contributor to the Offshore Wind Sector Deal. As workstream manager she led on the Place: Clusters element of the Sector Deal which aims to grow existing clusters and create more opportunities for investment and growth in regional economies across the UK. Linkedin: emmatoulson www.orsted.co.uk

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Workshop Facilitators Jo Pullen, left, and Caroline Hooper from ActivMob an innovative social enterprise, blending the best of design thinking, whole systems approaches and behaviour change theories to create real sustainable and actionable change. Supporting communities, companies and local authorities alike to develop solutions and products based upon what people truly want, need and aspire to.

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About Our Sponsors Kreston Reeves Kreston Reeves guide their clients, colleagues and communities to a brighter future.

They help dynamic businesses, not for profit organisations, private individuals and families with more than accountancy, business and financial advice.

In a continually evolving world they help all generations embrace change through trusted advice, support and guidance.

Their dedication to providing a personal service is what sets them apart – they get to know you, understand your goals, support and advise you on your journey to help you realise your potential.

With offices across Kent, London and Sussex, they provide their personalised services across the South East and internationally via their Kreston International network of like-minded firms.

Kayo Digital Kayo Digital is a leading technical agency based in Kent that helps its customers grow their businesses through research and evidence-based activities.

We specialise in web design, digital marketing, software and app development and have helped some of the best brands in the South East to meet their business objectives.

Technology can be the catalyst for positive business change, but without ‘the bigger picture’ it can remain a dormant resource within a company. Therefore, we place emphasis on understanding a client, their objective, their market and more, to help provide/recommend a technical solution that helps them succeed.

A lot of technology and online habits have been accelerated by the pandemic and our Kayo Digital Review report, found in your delegate pack, will help you understand best practices to negotiate this turbulent time.

Canterbury AI Canterbury AI offers a unique AI software called Blue Strawberry that helps you easily create up to 18 months of social media posts from one blog or business news post on your website. So, you can drive more traffic to your business on autopilot—the smart way to amplify your business content to a global audience. Sign up at the business summit for Free to Blue Strawberry and save up to £300 for when the software launches in spring 2021. Canterbury AI also offers powered solutions that deliver maximum value for your business no matter what industry you are in; we can develop artificial intelligence, big data and machine learning software for you. Canterbury AI aligns with your overall business strategy, supporting you to prioritise what you need and when. We offer solutions configured to meet your needs, with each one focused on optimising specific business functions.

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British Business Bank The British Business Bank is a government-owned economic development bank. Its core mission is to make finance markets for smaller businesses work more effectively, allowing those businesses to prosper, grow and build UK economic activity.

The Bank enables businesses to prosper, grow and build economic activity by providing finance at every stage of their development: • Start-ups, through the Start Up Loans Company • Scale-ups, for businesses with ambitious growth plans, usually through using equity capital • Staying ahead, for those with more modest expansion plans, usually through using debt finance We do this not by lending or investing directly with smaller businesses, but by deploying our funding and support through a range of over 100 delivery partners on a wholesale basis. These partners range from the largest banks through to small venture capital providers and innovative new players in the market, such as peer-to-peer lenders. As the Government’s centre of expertise on SME finance, we design our programmes and allocate our resources based on those insights into SME finance markets.

Southeastern Southeastern has been running the train service between London and Kent and parts of East Sussex since 2006. We operate one of the busiest networks in the country including the UK’s first and only domestic high-speed train service.

At Southeastern, our teams are working hard to make sure that if you need to travel by train at the moment, you can travel with confidence. We’re cleaning trains and stations more regularly, providing hand sanitiser points at our busiest stations, and carrying out regular COVID-19 swab testing of handrails, doors and grab rails – all of which have come back negative.

We’re also proud to support the local communities in our network through partnerships, sponsorships and community outreach. We collaborate with businesses, local authorities and Community Rail Partnerships across our network to find new ways to improve our service and transform lives beyond our stations.

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Summit Partners University of Kent The University of Kent have a range of courses to further your professional development. We offer inspirational teaching and supervision alongside access to first-class facilities. You also benefit from connections with industry experts and an impactful research community. Whatever you are looking to study, Kent provides a dynamic and supportive environment for your postgraduate studies.

A comprehensive package of skills development training programmes, careers advice, volunteering and paid work opportunities to enhance your career prospects. https://www.kent.ac.uk/courses/postgraduate Find out more about how we are able to support business impacted by the pandemic through our Recovery Innovation Fund https://www.kent.ac.uk/enterprise/covid-support And, through Knowledge Transfer Partnerships https://www.kent.ac.uk/enterprise/offer/knowledge-transfer-partnerships

Federation of Small Businesses FSB As experts in business, we offer our members a wide range of vital business services including advice, financial expertise, support and a powerful voice heard in government. Our mission is to help smaller businesses achieve their ambitions. For more information visit fsb.org.uk

Institute of Directors The Institute of Directors (IoD) was founded in 1903 and carries a Royal Charter to support, represent and set standards for business leaders nationwide.

Our objective is to ensure your views are taken into account when the government is reviewing policy, legislation or seeking the opinions of the wider business community.

There is little telling what the coming years will hold for UK business. However there is one certainty - the IoD will maintain an unwavering commitment to support our members, encourage entrepreneurial activity and promote responsible business practice for the benefit of our members and the business community as a whole. www.iod.com

Locate in Kent Locate in Kent is the official inward investment agency for Kent and Medway, promoting the region as a prime business location and working with companies to help them grow and succeed in the county. They support organisations already based in Kent and those from other parts of the UK or overseas. They have helped more than 1,250 business invest in Kent and seen over 80,000 jobs created and retained since 1997, thanks to their unrivalled knowledge of the region’s business landscape.

Their service is free, impartial and confidential. They can help with commercial property searches, funding advice, specialist sector support as well as recruitment and skills development. They offer business support through their Future Forward programme, delivering 12 hours of free consultancy to help SMEs in Kent and Medway to become more productive, profitable and resilient.

To find out more visit www.locateinkent.com/how-we-help/ or call 01732 520700.

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Guiding you to a brighter future.

We help dynamic businesses, not for profit organisations, private individuals and families with more than accountancy, business and financial advice.

In a continually evolving world we help all generations embrace change through trusted advice, support and guidance.

Visit our table to say hello to Andrew Griggs, Andrew Wallis, Clive Relf, Rob Sellers and Emma Chesson or for guidance on Brexit, funding, tax or the Coronavirus support available for your business.

For more than accountancy, business and financial advice.

Call: +44 (0)330 124 1399 Email: enquiries@krestonreeves.com Visit: www.krestonreeves.com