2012 United Way Community Investment Fund Results Brochure

ADVANCING EDUCATION INCOME AND HEALTH

Different by nature

United BY

Mission

2012 community investment results give. advocate.volunteer.

United Way of Asheville and Buncombe County

We come from different places. We give of our time and our resources for different reasons. We come to different conclusions on some critical issues and what kinds of change are needed to improve lives in our community.

But here’s the really amazing thing - when we look beyond our differences, we can make a difference.

It’s a powerful thing to come together, united, to tackle the tough issues in Education, Income and Health.

United Way gives us a place to do that. We can invest our dollars, raise our voices and lend our muscle to create long-lasting change.

We believe what happens to our neighbors matters to us, and we have a stake in their success.

So, when a child graduates from high school, that impacts all of us. When people become financially stable and live in safe, affordable housing, when they are free from violence and have access to quality healthcare, that impacts all of us. Our futures are interconnected.

When we combine our investments in the Community Investment Fund, we see amazing results in Education, Income and Health:

When we LIVE UNITED, we blocks of a good life: the communities, our families,

2010-2011 Return on investment

00

34,0

of $2.5 million 00

28,5

Improved Lives

2

Expected

Actual

Real change won’t

create real, lasting change in the building education, income and health of our even the person next to us.

Whatever it is that motivates you, whatever the issues are that you support, thank you so much for your generosity and commitment to United Way. You demonstrate that what unites us - a shared passion for advancing the common good - is stronger than anything that divides us.

happen without you.

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United Way of Asheville and Buncombe County is mobilizing people into collective action through Giving, Advocating and Volunteering in the areas of Education, Income and Health. We believe these are the building blocks of a good life for everyone.

By making results-based investments in our community, we support long-lasting, measurable change in people’s lives, right here in Asheville and Buncombe County.

In May 2012, the United Way Board of Directors approved its 2012-2013 Investment Strategy.

More than $2.45 million dollars were invested in Education, Income and Health, in addition to our investment of more than $270,000 in Hands On Asheville-Buncombe, 2-1-1 and our Middle School Success initiative.

Our investments in Education, Income and Health, determined by knowledgeable volunteers in these fields, were made through competitive grants to community partners whose results best align with the specific improvements we want to see.

FISCAL

You’ll find more throughout the unitedwayabc.org.

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t r an s p

2012-2013 EXPENSES - $6,013,451 Community Investment Fund and Designations - $5,002,928

(Includes Community Investment Fund, 2-1-1, Hands On AshevilleBuncombe and Middle School Success, as well as outside designations and in-kind contributions.)

United Way Overhead/Fundraising - $646,523 (Overhead as a percentage of total revenue and services is 14.76 percent; Overhead as a percentage of Campaign pledges is 12.43 percent.)

Reserved for Uncollectible Pledges - $364,000

2012-2013 REVENUE & SERVICES - $6,013,451 Annual Campaign Revenue - $5,200,000 Other Income - $333,647 In-Kind Contributions - $237,115 Investment Income - $51,000 Grants - $191,689

information on the results we expect pages of this brochure or visit us at

2012-2013 INVESTMENTS Education - $752,733 Income - $758,980 Health - $945,318 2-1-1 of WNC - $115,000 Hands On Asheville- Buncombe - $80,000 Middle School Success Initiative - $77,522

a r enc y

5

COMMUNITY level results: Children from birth to kindergarten attend highquality, affordable early care and education programs.

Parents and caregivers enhance their support of the development of children from birth to kindergarten.

Youth strengthen the social and basic life skills they need for success.

Parents, caregivers and the community increase their support of the academic success of all children.

Children performing below grade level increase their basic academic skills.

Students with disabilities or special needs have diverse educational options.

Our VISION:

AN ENGAGED COMMUNITY WHERE EACH CHILD DEVELOPS AND SUCCEEDS ACADEMICALLY, SOCIALLY AND EMOTIONALLY. COMMUNITY PARTNERS IN EDUCATION:

FOCUS ON

In Real Life, Volunteer Outreach and Training (Asheville City Schools Foundation); Big Brothers Big Sisters of Buncombe County (Big Brothers Big Sisters of WNC); Skillfully Seeking Success (Buncombe County Schools Foundation); Project MARCH Learning Center (Children First/Communities in Schools); Girl Scout Leadership Outreach (Girl Scouts Carolinas Peaks to Piedmont); Girls on the Run/Girls on Track (Girls on the Run); Youthful HAND (Housing Authority of the City of Asheville); Community Child Care Center, Early Learning Center (Irene Wortham Center); Augustine Project (Literacy Council of Buncombe County); Youth Conflict Resolution (The Mediation Center); Early Care and Education – Montmorenci, Early Care and Education – Riceville (Mountain Area Child and Family Center); 21st Century Community Learning Center, Project RISE, Summer Discovery (YMCA); Child Care Center, MotherLove, School Age (YWCA)

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educ

Unfortunately, many children are not prepared to enter kindergarten. Many children do not move successfully from kindergarten through high school graduation. The diverse educational needs of children and youth are not always met.

So we invest in community partners who achieve results like these:

$11,634

$240,634

$32,394

$171,476

$42,819

2012-2013 Investment

$253,776

Return on your investment:

2012-2013 Expected results

334 children attend high

quality, affordable early care education programs,

2,198 youth strengthen

their social and basic life skills,

610 children increase their basic academic skills, 108 students with disabilities or special needs have diverse educational options, and much more.

The Problem: • • •

The average wait for a childcare voucher in 2011 was 8 months.

1/3 of NC children live in households where no one has an education beyond high school.

In 2011, 21.7% did not graduate in 4 years, based on the Buncombe County cohort graduation rate.

ation

7

Campaign for the common good This year, we hosted five local community conversations, asking participants what kind of community they want, what gets in the way of that ideal and what can be done to fix the problems, particularly around high school graduation and employment.

These conversations are part of the report “Voices for the Common Good: The World Speaks Out on Opportunity,” at unitedwayabc. org. Take a look and share your thoughts with us!

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Community partners in education

3

New programs: In Real Life Skillfully Seeking Success Summer Discovery

Back-toschool supply drive Each summer,

3,375 People

Programs funded in education

20

will successfully improve their lives in the area of Education over the course of the year

Hands On Asheville-Buncombe coordinates a Back-ToSchool Supply Drive to support low-income families.

In 2011, 600 fully stocked backpacks were provided to elementary and middle school students served by local programs.

FOCUS ON

Volunteers with United Way’s young leaders group Highlands Circle and Hands On spent 170 hours sorting, assembling and distributing the supplies, donated by individuals and companies in our area.

8

educ

Pamela’s Story Although Pamela doesn’t have children of her own, she wants to make sure children in her community have the resources they need to develop a love of learning that will carry them through high school graduation and beyond.

She attended a United Way Community Conversation on Education, and, after sharing her vision for education with the group, Pamela realized she could play a role in making it a reality.

She inquired at her local elementary school and began volunteering in the library on Tuesday afternoons. The students are captivated by her storytelling and listening to her read. As school staff explained, the entire school community is impacted by Pamela’s influence. “She is masterfully teaching, even when she isn’t saying a word.”

752,733

$

Invested in education

11

Programs have three-year funding contracts

Pamela is just one example of why United Way helps parents, caregivers and the community increase their support of the academic success of all children.

3,314 people

were expected to improve their lives in 2010-2011 in the area of Education

3,607

actual number of people who improved their lives in 2010-2011 in the area of Education

ation

14

volunteers made funding decisions in education

Estimated hours volunteered by education focus area:

280

9

COMMUNITY level results: People in crisis or with ongoing needs have increased access to and use of public and private services that provide basic needs assistance.

People increase their vocational, language and literacy skills.

More workers earn a living wage.

People increase their capacity to move out of financial crisis.

People increase skills to manage financial resources and build stability.

Low-income households have increased options for affordable and safe housing.

our VISION:

a THRIVING COMMUNITY WORKING TOGETHER, FULFILLING BASIC NEEDS AND BUILDING ECONOMIC SELF-SUFFICIENCY FOR ALL. COMMUNITY PARTNERS IN INCOME:

FOCUS ON

Support Now; Success Later (AB Tech Foundation); Disaster Services (American Red Cross); Cornerstone (CARING for Children); Advocacy and the Success Equation, Family Resource Center at Emma (Children First/Communities in Schools); Green Opportunities (Green Opportunities); Homelessness Prevention and Rapid-Rehousing, Pathways to Permanent Housing (Homeward Bound of Asheville); Supported Employment (Irene Wortham Center); Living Wage Employer Certification (Just Economics); Adult Education, English for Speakers of Other Languages (Literacy Council of Buncombe County); Food Distribution, MANNA Packs for Kids (MANNA Foodbank); Mothers On the Move (Mountain Area Child and Family Center); Emergency Home Repair (Mountain Housing Opportunities); Financial/ Housing Counseling, HomeBase, Money Self Sufficiency (OnTrack Financial Education and Counseling); Homelessness Prevention, Immigrant Self-Sufficiency (Pisgah Legal Services); Social Services Client Assistance (The Salvation Army); Emergency Assistance (Swannanoa Community Council); Hillcrest Community Resource Center (Women’s Wellbeing and Development Foundation); New Choices (YWCA)

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inc

Unfortunately, many people can not meet their basic needs.

Many people do not having living wage jobs. Many people are not financially stable. Many people live in substandard or unaffordable housing. So we invest in community partners who achieve results like these:

$113,555

$19,000

$56,402

$66,425

$279,689

2012-2013 Investment

$223,909

Return on your investment:

2012-2013 Expected results

11,535 people in crisis or with ongoing needs access basic needs assistance.

620 people increase their

vocational, language and literacy skills, and 2,800 workers earn a living wage,

3,679 people increase skills to build financial stability, 5,430 households have increased options for affordable, safe housing and much more.

The Problem: • • •

From Nov. 2007 to Nov. 2011, the number of employed persons in Buncombe County declined by 4,188.

Almost 1 in 4 (24%) children live in poverty in Buncombe County.

There were foreclosure filings for 1 in 92 properties in the county in 2011.

ome

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homelessness prevention and rapid re-housing In 2011, 2-1-1 concluded an initiative to help people at risk of homelessness or who had become homeless get connected with homelessness prevention and rapid re-housing services.

This work supports United Way’s focus on helping low-income households receive basic needs assistance, move out of financial crisis and have increased options for affordable and safe housing.

19

volunteers made funding decisions in income

17

community partners in income

24,585 People

Programs funded in income

25

will successfully improve their lives in the area of Income over the course of the year

3

estimated hours volunteered by income focus area:

Support Now, Success Later Homeless Prevention and Rapid Rehousing Hillcrest Community Resource Center

FOCUS ON

380

New Programs in income:

12

I nc

15,245

$758,980

people

were expected to improve their lives in 2010-2011 in the area of Income

Invested in Income

21,126

Brent’s Story

actual number of people who improved their lives in 2010-2011 in the area of Income

18

programs

have three-year funding contracts

Everyone loves Brent. In his job at a local shop, Brent regularly entertains the shoppers with his stories, jokes and even an occasional song.

Although he enjoys his job, he doesn’t make a lot of money and had to discontinue his insurance to afford his rent and utilities.

Soon afterward, he went into the hospital with a back problem. Brent was lucky in that he was able to return to work soon afterward; however, he had fallen behind one month in his rent. Brent did a great job advocating on his own behalf and found several programs that offered to help him pay his rent.

When he called 2-1-1, he only needed about $100 more to be able to pay his rent without damaging his credit.

Mindy, a referral specialist, connected him to another resource, and Brent was able to pay his rent. He was so happy he wrote Mindy back to let her know everything worked out OK and thank her for going the extra mile.

He even invited her to stop by the store sometime soon to say hello!

Brent is just one example of why United Way supports people in crisis or with ongoing needs to have increased access to and use of public and private services that provide basic needs assistance.

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COMMUNITY level results: People and the community increase their power to prevent violence and abuse.

People experiencing trauma from violence or abuse increase their likelihood of recovery.

People have increased awareness of and opportunities for wellness, prevention, and early detection.

Children, families and those at risk of poor health increase their physical activity and healthy eating.

Seniors and people with disabilities have the support they need to remain independent and in good health.

People increase their use of effective primary, behavioral and dental health care regardless of ability to pay.

Our VISION:

A SAFE COMMUNITY WHERE EVERYONE HAS THE KNOWLEDGE, RESOURCES, ACCESS AND OPPORTUNITIES TO BE HEALTHY. COMMUNITY PARTNERS IN HEALTH:

FOCUS ON

All Souls Counseling Center (All Souls Counseling Center); Neil Dobbins Center (ARP Addiction Recovery Prevention); Eye Care (Asheville Lion’s Eye Clinic); Home-Based Services for Juvenile Sex Offenders (Barium Springs Home for Children); Adult Day Services (CarePartners); Angels Watch, PERCS, Respite Scholarship, Trinity Place Runaway and Homeless Youth Shelter (CARING for Children); Crisis Intervention, Personal Safety Education (Child Abuse Prevention Services); Resource Coordination, Seniors Safe at Home (The Council on Aging of Buncombe County); Court Advocacy,Crisis Counseling, Crisis Stabilization, and Preventing Domestic Violence (Helpmate); Adult Mediation, Family Visitation Center (The Mediation Center); MemoryCare (MemoryCare); Rainbow in My Tummy (Mountain Area Child and Family Center); Crisis Support for Victims of Sexual Assault, Sexual Violence Prevention Education, Support Services for Victims of Sexual Assault (Our VOICE); Disability Assistance, Domestic Violence Prevention, Elder Law Project (Pisgah Legal Services); Women at Risk (Western Carolinians for Criminal Justice); HIV Prevention & Wellness (Western North Carolina AIDS Project); Dental, HIV Treatment Adherence Services, Integrated Behavioral Health (WNC Community Health Services); Youth Fit for Life (YMCA); Preventive Health (YWCA)

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hea

Unfortunately, not all people, homes and communities are safe. Many people do not have quality support for preventive health and wellness. Many people do not have quality primary and behavioral health care. So we invest in community partners who achieve results like these:

$257,004

$47,323

$39,035

$177,612

$245,180

2012-2013 Investment

$179,164

Return on your investment:

2012-2013 Expected Results

10,248 people increase their power to prevent violence and abuse,

8,745 people know of and access wellness, prevention and early detection, 7,859 seniors and people with disabilities remain independent and healthy,

3,681 people increase use of primary, behavioral and dental health care, and much more.

The Problem: • •

From 2008 to 2010, on average 16% of county residents did not have health insurance.

The county saw an 82.8% increase in Adult Protective Services orders from 2006 to 2010.

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Community Resource Connections In 2011, through Land-Of-Sky’s Community Resource Connections project, 2-1-1 began providing specialized intake and referrals to link older adults, people with disabilities and their caregivers with options for long-term services, helping them remain independent and in good health.

35,589 People

will successfully improve their lives in the area of Health over the course of the year

Programs funded in Health

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Hazel’s Story Hazel just turned 95 years old, and she has lived with her 70-year-old brother ever since her husband passed away a decade ago.

Although her brother remains active and spends time with friends, Hazel stays home alone most of the day.

She called 2-1-1 to see if someone could come two or three days a week to help her with light house work; however, James, the referral specialist who answered her call, recognized that her most pressing, unspoken need was interaction with other people and possibly getting out of the house from time to time. With Hazel’s permission, James connected her with a social worker at a program for seniors who could assess her needs and come up with solutions to meet them.

FOCUS ON

When James called Hazel back, she told him that volunteers are helping her with housekeeping and her social worker is planning to get her involved in group activities for seniors, such as socials and congregate meals. Hazel is just one example of why United Way helps seniors and people with disabilities have the support they need to remain independent and in good health.

16

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prescription drug cards United Way partners with Buncombe County government to distribute Coast2Coast Rx Discount Cards to residents. The cards reduce the cost of prescription drugs for those who have little or no insurance.

$945,318 Invested in health

28

programs have three-year funding contracts

19

community partners in health

In 2011, Buncombe County residents used the Coast2Coast Rx Discount Card to fill prescriptions that had a cumulative retail price of $2,230,293. The discount price they realized was $901,027.

The use of this card saved these residents $1,329,266, or 59.6 percent, of the cost of the prescriptions last year. For many, this made it possible to access quality healthcare and remain well.

Visit unitedwayabc.org’s Get Help page to find out more about Coast2Coast Rx Discount Card.

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volunteers made funding decisions in health estimated hours volunteered by Health focus area:

360

lth

29,134 people

were expected to improve their lives in 2010-2011 in the area of Health

35,916

actual number of people who improved their lives in 2010-2011 in the area of Health

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Hands On Asheville-Buncombe makes it easy to get involved in meaningful volunteer opportunities in Asheville and Buncombe County.

By accessing our comprehensive online database at handsonasheville.org, volunteers can search for opportunities that meet their skills, interests and availability. Many projects last just 2-3 hours, occur on evenings and weekends, and don’t require a long term commitment.

Last year, our Day of Caring celebrated its 20th anniversary. 1,100 volunteers from 59 local businesses and the public at large completed 71 projects to support 64 local organizations.

The total of their volunteer time was 3,400 hours in just one day! Thanks to everyone who participated in this meaningful event.

We have a new website If you haven’t visited In 2011, Hands On Asheville-Buncombe engaged more than 3,000 volunteers who contributed more than 16,600 hours. We coordinated or promoted more than 846 volunteer opportunities and supported the volunteer needs of 145 nonprofits, schools and public entities in Asheville and Buncombe County.

FOCUS ON

The value these volunteers provided community-based organizations was $355,280. Here are a few examples of the impact of volunteerism:

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hands on ashe

and volunteer opportunity database. handsonasheville.org lately, check it out!

•

More than 1,230 meals were served to homeless veterans, hospice patients and displaced workers.

•

4,500 people benefitted from financial education packets prepared by flex project volunteers.

•

1,400 people came “home” to fresh-baked cookies after a long day with sick family at the hospital or hospice.

•

965 hand-knit hats were made for infants as well as and homeless men and women in area shelters.

•

5,549 literacy and math games and flashcard packets were assembled and given to kids in area schools through the Teacher’s Pet project.

ville-buncombe

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2-1-1 is a community service information line that links people to health and human services.

Nationally accredited by the Alliance of Information and Referral Systems (AIRS), Asheville’s 2-1-1 center maintains a database with details about more than 2,200 local, public and nonprofit programs.

Accessible by land lines and cell phones, online and by e-mail, this free and confidential multilingual service is available 24 hours a day, seven days a week, 365 days a year.

To view 2-1-1’s full 2011 annual report, visit us online.

1.6% .2% 8.6%

46.5%

FOCUS ON

43.1%

Referral: assessing the needs of callers and identifying appropriate resources Information: responding to specific inquiries about human services Contract: providing services to callers via contracts with outside agencies Advocacy: taking steps on behalf of callers to overcome barriers to services Crisis: performing crisis intervention to ensure the safety of callers or others

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2-

download the 2-1-1 Mobile App and connect with resources today. buncombe county 2011 statistics:

top caller needs

Volume of Service

Calls: 44,642* Call Records: 31,451

Online Visits: 11,046 Unique Visitors: 7,741

*includes followup, advocacy and crisis

25% Housing and Utilities

1-1

13% Individual, Family and Community Support

12% Health Care

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Success in school by ninth grade is a primary indicator of whether or not a student will graduate. Graduation, in turn, improves an individual’s long-term Education, Income and Health prospects. We undertake this work by following the ABCs.

A

We support Asheville City Schools Foundation’s In Real Life after school programs at Asheville Middle School through assisting with database management, training and support and providing technical assistance in working to develop a strategy for a quality rating and improvement system.

B

At the request of Buncombe County School administration, we worked with YMCA to expand its 21st Century afterschool programming to Owen Middle School and to ensure the program reflects the needs and desires of the community. The program was implemented in October and has served more than 80 students supervised by four staff members united way is focusing and multiple teachers through middle school and volunteers.

access to after school

We support this work by building relationships with the school and in the community, surveying students, parents and faculty/staff, creating a partnership with Montreat College and serving on the YMCA 21st Century Advisory Board. This year, we will expand our efforts to offer programming during the summer.

Cs We assist after school professionals with quality

FOCUS ON

measurement and professional development. More than 100 individuals who have already participated in the trainings. In addition, we participate in regional and state boards and workgroups around middle school

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M iddle s ch

success.

A professional development training on working with adolescents.

on helping students successfully move by helping improve the quality of and and summer programs.

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AB Cs sheville

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Media Premier

S i lv e r

Asheville Citizen-Times

CAMPAIGN Gold

CarePartners Health Services Mission Health MAHEC UNC-Asheville S i lv e r

AB-Tech

Arby’s

Asheville Savings Bank Bank of America Beverly-Hanks & Associates

Forest Commercial Bank HomeTrust Bank Mills Manufacturing Pepsi US Cellular

LEADERSHIP GIVING Gold

Dixon Hughes Goodman LLP Northwestern Mutual Financial Network - Asheville

COMMUNITY INVESTMENT P l at i n u m

Gold

Blue Ridge X-Ray Company Wells Fargo S i lv e r

Progress Energy

United Way of Asheville and Buncombe County 50 S. French Broad Avenue, Asheville, NC 28801 828-255-0696 unitedwayabc.org facebook.com/unitedwayabc

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UNDERWRITERS