Student Ambassador Handbook

Student Ambassador Handbook

A university for a changing world

Health and Safety We all have a legal responsibility when it comes to Health and Safety — to the University, to ourselves and to anyone who may be affected by what we do or fail to do.

First Aid is available across Campus, if you or a visitor that you are with is in need of first aid, please contact the nearest member of staff or ask

someone to call Reception or Security.

For Reception, dial 0 from an internal phone. For Security, use the ‘In case of emergency’ quick key on an internal phone or call 01473 338999 from a mobile phone.

In an emergency, call Security on 01473 338999 and inform the event organiser as soon as possible.

WELCOME Introduction

Congratulations on becoming a Student Ambassador for the University of Suffolk. We hope you enjoy your new role and take the opportunity to work in a variety of areas.

Our Student Ambassadors act as role models and motivators, to encourage younger students to consider higher education and apply to the University of Suffolk.

By talking to students, parents and teachers, you will share your own personal experiences of higher education. This may include any challenges or barriers you have overcome, as well as successes, achievements and life as a Suffolk student.

A key part of the role is providing help, advice and useful information at events. You will be expected to maintain a good general knowledge of the University of Suffolk and be confident in talking to visitors.

This handbook is designed to provide you with some of the key information that you will need for your role. We don’t expect you to memorise every part but please take your time to read through to prepare yourself for work.

If you can’t find the information you need, please get in touch or check the Student Ambassador page on MySuffolk, visit intranet.uos.ac.uk/sas.

Compulsory online training You must complete the following online training modules. For further information on how to complete these visit the Student Ambassador page on MySuffolk.

Course Fire Safety Health and Safety – We are All Responsible Manual Handling Interactive Safeguarding Children and Adults at Risk COVID-19

Date completed

CONTENTS

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External Relations

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Work opportunities

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Getting paid

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Key facts

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Campus tour

14 Welcome 15 Waterfront Building 16 The Atrium 17 Library Building 19 The Hold 19 Arts Building 21 James Hehir Building 24 The Integrated Care Academy 24 The DigiTech Centre 25 Athena Hall 28 Other Accommodation

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Important information

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Expected uniform

External Relations

EXTERNAL RELATIONS Who are we?

Student Recruitment and Outreach, Admissions, Marketing and Communications and Events make up the External Relations Team. We are based on the fifth floor of the

Waterfront Building. Your student passes will not allow you access to our offices, so if you need to come up to see us in person please call and let us know so that we can let you in.

Contact details Your main point of contact is the Student Recruitment and Outreach Team. You can get in touch by emailing sas@uos.ac.uk or by calling the Univeristy switchboard on 01473 338000 and asking to be transferred.

Further contact details can be found on the Student Ambassador page on MySuffolk, visit intranet.uos.ac.uk/sas.

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If you need to speak to someone regarding a specific work opportunity

please check the notes section of the work opportunity on HEAT for the staff members contact details.

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WORK OPPORTUNIT Work opportunities are regularly published on HEAT, visit heat.ac.uk.

Work opportunities

Once you have completed your initial training and provided any required documents you will receive a link that allows you to create an ‘Ambassador User Profile’. Once this has been submitted and approved you can access and apply for Student Ambassador work.

We encourage you to sign in and see what work opportunities are available on a regular basis. You will also receive an email from HEAT on a periodic basis showing any new opportunities that have been published. It is up to you which ones you would like to sign up for but we would encourage you to apply for a range of work opportunities so that you get a broad experience as a Student Ambassador.

For further information on how to use HEAT please refer to the Student Ambassador page on My Suffolk, visit intranet.uos.ac.uk/sas.

If you require information about a specific work opportunity, please contact the organiser given in the notes section of the work opportunity. This is especially important outside of office hours.

If you are required to travel to an external event you will be given the organisers mobile number.

Work opportunities

TIES Types of opportunities Open Events We hold open events at regular intervals throughout the year. Student Ambassadors are pivotal to promoting the University of Suffolk as many of the students you meet will currently be deciding which course they want to study and which university they want to attend.

You will be required to supervise students, help deliver sessions, engage with students and informally share your experiences and answer any questions.

You will usually be expected to give a campus tour and should tailor this to the age of the students. It is important to stay with the group at all times unless instructed otherwise by the member of staff.

You will be given a briefing and a specific role for the Open Event.

This may include, but not be limited to, welcoming guests and delivering campus or accommodation tours.

You will also be required to assist in setting up and packing down these events. Open Events are usually held on Saturday daytimes or Monday evenings.

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Campus Visits These involve a school group visiting the University, potentially for the first time. Visitors will predominantly be 14–17 years old, but may be younger.

Your role will have been described in the work opportunity on HEAT along with the hours and times. You will also be given a briefing before the group arrives.

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Applicant Days We invite all undergraduate applicants onto campus to experience the University of Suffolk. This involves subject talks, workshops and campus tours as well as the opportunity to speak to other support teams.

Similar to Open Events, you will assist with setting up, welcoming guests, delivering tours and the general running of the day.

These are key events with an aim to convert applicants so that they choose the University of Suffolk.

Work opportunities

Campus Tours In addition to tours during the above events, the University also allows anyone to book a campus tour if they are unable to attend an Open Event.

These can range from one person to a large group. They may be generic, showcasing all of our facilities or they may be more focused on specific areas.

School Fairs and Talks The Student Recruitment and Outreach team regularly visit schools and colleges to give talks or attend careers fairs. There may be an opportunity for you to attend with a member of staff and give your perspective on university life. You may also be asked to attend a fair with or without a member of staff.

You will receive full training on conducting campus tours and regular updates on new facilities but please do add your own personality.

It is important to be friendly and informative, tailor the tour and make sure everyone can hear you. Our visitors would love to hear about your experiences and how you use the campus.

There is a separate application process to become a summer school mentor and all ambassadors will be notified when applications open. If you have any questions about summer schools, please ask the Student Recruitment and Outreach team.

Other work Throughout the year there will be many other work opportunities available. The Suffolk UCAS Exhibition is held in the Waterfront Building every June and you may be required to assist with this.

Work opportunities

Summer Schools The Student Recruitment and Outreach team organise residential summer schools during the summer months.

These are for local school and college students to attend and get a real experience of university life. These are fantastic opportunities for ambassadors to work as mentors.

We also ask Student Ambassadors to assist with Clearing in August which involves answering phone calls and processing paperwork for Clearing applications. General office work may also be available during the year along with new and exciting opportunities.

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GETTING PAID It is your responsibility as a Student Ambassador to complete a time-sheet for any work that you have undertaken.

For more information on how to complete a time-sheet please refer to the Student Ambassador page on My Suffolk, visit intranet.ac.uk/sas.

Getting paid

You will be paid monthly in arrears on the last working day of the month.

For example, if you work in October and submit your time-sheets by 1 November, you will be paid on 30 November.

A list of deadlines for time-sheets and pay dates can be found on the Student Ambassador page of My Suffolk, visit intranet.ac.uk/sas.

BELIEVE YOU CAN AND YOU’RE HALFWAY THERE􀌢 Theodore Roosevelt

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KEY FACTS

1􀌢 2􀌢 Key facts

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Ranked in the top 10

for course and lecturers in the Whatuni Student Choice Awards 2019.

Ranked 25th out of 131 institutions for student experience in the Whatuni Student Choice Awards 2019.

Substantial investment,

creating state-of-the-art facilities for teaching and supporting you to achieve great things.

5􀌢 6􀌢 7􀌢

Key facts

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Home to an amazing 3D Printing Suite available for students and used in ground-breaking projects with external companies.

Voted in the top 10

best up and coming places to live in the UK by London Economic, 2018.

Stunning location

along the Waterfront with food, drink and nightlife on your doorstep.

An hour by train from London

but also minutes from peaceful countryside and the famous Suffolk coast.

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CAMPUS TOUR Welcome

Campus tour

Introduce yourself (name, course, where you are from).

Welcome to the University of Suffolk, we have 5000 students with the majority based in Ipswich but we also have courses in Great Yarmouth and Lowestoft.

While you are walking, talk to the people on the tour: Find out where are they from, what are they interested in studying, ask if they have visited any other universities, are they interested in

living on-campus, will they be looking for a part-time job (you can talk about being a Student Ambassador).

Tell them more about you. What you enjoy about studying, where you’re from, why you love the course and the University, your social experiences at the University. When you visit a building or area that you tend to be in for your classes or your independent studying, tell them about how you use the area.

The Waterfront Building is open 24-hours a day, 7 days a week which means that students can access the facilities whenever they want.

All the floors are of a similar layout in this building, today I will show you one/ two of the floors as an example (focus on the ground and first floor).

Ground floor Student Centre: This is the main point of contact for many of the services and activities that students may need during their time at the University. You can get information, advice and guidance on applying to and studying at the University (student support, finance, admissions, accommodation and many other areas). The Assessment Office is also located here where students can hand in and collect assignments. Tell them how you personally use the Student Centre.

Paddy & Scott’s: Great café for students — social area, grab a coffee and lunch or do some work.

20% discount for students.

Large lecture theatres (show one if possible).

Unpainted walls to keep the building warm in the winter and cooler in the summer.

Second floor (you do not need to take people here)

Campus tour

Waterfront Building

Waterfront Auditorium (WAD1): capable of seating 200 students.

Holds conferences during the year.

Seminar/Lecture and meeting/ tutorial rooms.

Break-out area.

Other floors (you do not need take people here) Recreational space for informal study, meeting with mentors.

4th floor: Postgraduate Area including the Graduate School.

First floor (Always take visitors to this floor)

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Group study areas with plasma screens for group study and presentation preparation.

Careers information located here.

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The Atrium This building hosts superb facilities for: Radiography, Radiotherapy and Oncology.

Computer-based degrees including Computer Games Design, Cyber Security, and Mobile and Web Development.

Three Psychology labs.

3D Productivity Suite. Plastics at the University are recycled and used for 3D printing. Open to all students to use. We also work with external companies on 3D printing projects such as those in the healthcare sector.

Campus tour

Ground floor Café providing a range of hot and cold drinks, snacks and food.

Ipswich Waterfront Innovation Centre (IWIC). The IWIC provides local businesses with the opportunity to work with the University and our students on a range of projects. The IWIC helps to make business engagement an integral part of our student experience. Graduates and local entrepreneurs can use the facility, which offers office space, IT facilities, and access to mentors and guidance from academics and the business community.

First floor (Only relevant for Radiography/Psychology/ Therapeutic Radiography applicants)

We have a suite here for Radiotherapy students, which is a Virtual Environment for Radiotherapy (VERT). It gives students the opportunity to use virtual reality to learn how to deliver radiotherapy for patients and gives an incredible view of the inside of the body.

We also have our Psychology labs here.

Second floor (Only relevant to Games applicants)

Computer Games studios and Software defined system labs, all supported by BT.

Home to the Students’ Union (SU), the newly renovated social space, SU shop and the library and performance analysis suite.

Students enrolled on this will do the bulk of their learning in this room.

25 Apple iMacs each with specialist performance analysis software, the same software is used in professional sports clubs across the world.

Access to the latest versions of Hudl Sportscode, ChyonHego Coach Paint and SBG. MatchTracker software. This allows them to perform state of the art technical and tactical analysis, reviewing performance trends for performance enhancement and technical scouting.

All of the machines are also equipped with Adobe Creative Cloud, Tableau and Microsoft Office 365.

This is one of the most modern facilities of its kind in the UK and has been endorsed by the Head of Academy Performance Analysis at Arsenal Football Club who is a former graduate.

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Students’ Union Show visitors around social space describing what is there. Then continue to tell them the following: SU Offices are nearby.

The Union is “student-led”, meaning key decisions about the direction of the Union are made by elected officers, student reps and the student body.

Students can raise issues directly with the elected officers, via their course rep or at a general meeting.

Union Advice Centre offer free, confidential and impartial advice in relation to any issue affecting your student experience.

Students’ Union help facilitate sports teams and societies, which have a positive impact on students. In the long-term sport can provide many positive attributes that employers are looking for notably teamwork and leadership skills.

Creates a better student experience in the short-term and in the long-term can really have a positive impact on your future.

Course Reps and Campus Officers are elected, anyone can put themselves forward.

The Chaplaincy team are also located within the Students’ Union office.

Tell them what you use the SU for.

L002 — Ground floor (Only relevant for Sports Performance Analysis applicants)

Campus tour

Library Building

18 Campus tour

Library Opening Hours: Core opening hours are 8.30am–9.00pm weekdays, and 9.00am–5.00pm on weekends with periods of normal, midnight, and 24-hour opening.

Library Help-desk is contactable by phone, email and walk-in from 8.30am–9.00pm weekdays and 9.00am–5.00pm on weekends throughout the year.

Self-Service Kiosks: To issue, return, renew and pay fines with additional returns boxes in the Waterfront Building and ground floor of the Library building.

Study areas: Group Study — space for collaborative work and discussion with PCs, 2 walk-in pods and 3 bookable pods (with AV screens and PCs), comfy areas, AV screens and whiteboards.

Quiet Study — space for quiet group and independent work with PCs, journals, tutorial space, study skills and law books.

Silent Study — space for silent independent work with PCs. Drop-in zone(s): For quick queries.

Currently running academic skills

throughout the week, study skills drop-ins once weekly, maths and stats open door, librarian drop-ins monthly.

One-to-one appointments: You can book a one-to-one appointment with any of our academic support team: Academic Skills Advisors, Learning and Teaching Librarians, Study Skills Advisor, Maths and Stats Advisor.

Workshops: Offer a wide range of workshops on various academic skills e.g. literature searching, academic writing, critical thinking, time management etc.

Collections: Laptops, lockers, phone chargers and headphones all available for loan, approx. 5000 DVDs available for loan, more than 350,000 eResources, and over 80,000 print books.

Printers/Money-loader: We have four printers and a money loader available for student use.

PHD Room: For PHD students only, accessible via student/staff card.

Books in PHD room are available to all students; you will need to ask a member of staff to get them for you.

The Suffolk Archives moved to The Hold in 2020. It is a new flagship heritage facility allowing the Records Office to engage with a wider range and number of people in traditional as well as new and exciting ways.

The partnership with the University of Suffolk will allow students direct access to primary source material.

Campus tour

The Hold

Credit: Suffolk Archives

Arts Building All equipment found in the Arts building is of a professional standard. It is the kind of equipment you would find in any arts, design, photography studio or workplace.

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Ground floor Exhibition Space R001: Used for exhibitions and events – A refurbishment of the room is planned for the near future.

Photography R020: The lower level contains traditional analogue wet darkroom facilities. Colour and black and white enlargers, film processing, print processing using trays and processing machines.

The upper level contains 8 Mac Pro computers for photography manipulation work. 5 film and print scanners, can scan up to a 5x4 negative or A3 print. 4 Ink-jet printers can print up to 112cm wide by any length you choose.

Also has Jet mounter for mounting finished prints.

Print room R018: Used for all types of printmaking. e.g. etching, lino cut, screen printing, relief printing, Vinyl lettering and Ink-jet printing.

Large format ink-jet printing is available as are print mounting facilities.

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Campus tour

Workshops R013 & R014: All types of 3D work, sculpting, model making, working with wood, metal, plaster, clay and other materials.

Includes a comprehensive set of hand and power tools including a potter’s wheel and laser cutter.

Photography R015: Full equipped photography studio.

Film Studios R010: A new audio recording suite, colour grading suite and film studio containing a 4K cinema projector and sound system.

Equipment Store R009: Open daily for students to borrow equipment required for their studies. Cameras, sound recording equipment, lighting equipment, projectors are all available.

Architecture suite R008: Used for teaching and a general studio space for Architecture students.

First Floor Computer suite R102: All PCs are installed with the entire Adobe Creative Suite. Students also have use of Office 365 and Lynda.com, the video tutorial service.

Film computer suite R107: PC suite with specialist film editing software Avid Media composer and Pro Tools.

Mac suite R104: All computers are installed with the entire Adobe Creative Suite. Students also have use of Office 365 and Lynda.com, the video tutorial service.

Graphic Design and Illustration R105 & R106: Used for teaching and a general studio space for Graphic Design and Illustration students to work.

Second floor Architecture suite R201: Used for teaching and a general studio space for Architecture students to work.

Drawing Studio R202: Used for drawing and illustration classes.

Also used by the Fine Art course for teaching and workshops.

Fine Art studios R206: Used for teaching and a general studio space for Fine Art students to work. Each student is given their own space to use and work as they please. This area is also used for group work and workshops.

3D Printing: We have full use of two industrial 3D printers for model making (located in the Atrium)

This building is home to specialist teaching facilities including clinical skills laboratories, physiology, life sciences and sports science laboratories.

All our students, on all courses, are fortunate to be able to utilize a range of state-of-the-art equipment. Once they are fully trained and demonstrate responsible and confident working practice, nothing is “off-limit” for them.

This is a big selling point for all our courses, and something not found at other universities.

Ground floor Cult Café Bar (talk about how you use Cult).

They host quizzes, live music, sports and film screening, DJ Sets and themed parties.

Students get a 20% discount.

Second floor 4 clinical skills rooms, aimed at

JH106 — First floor A dual-purpose room used for both teaching and laboratory practicals. It has specially designed layout allowing for switching between two different modes of teaching, such as cushioned chairs with folding back-rest, that fit nicely under the benches/desks.

Depending on the type of session taking place, the room can be set up accordingly, (i.e. if a practical session is taking place then technicians will bring all the required equipment from storage and set up the room accordingly).

Campus tour

James Hehir Building

teaching practical clinical skills through simulation to students on nursing, midwifery, radiotherapy, ODP (Operating Department Practice), and Paramedic Science.

Teaching supported by the presence of integral recording equipment through ceiling mounted cameras.

Wide range of high fidelity computerised mannequins utilised to engage students – costing over £25,000 each – known as sim people (x4 adults, x1 child, x1 baby).

Wide range of other specialised equipment such as anaesthetic machine, newborn resuscitaire machine, ECG monitors, defibrillation machines, interactive CPR manikins.

We have a well-stocked disposables store to support teaching and learning.

Wide range of moving and handling equipment.

Ambulance room created for Paramedic students to use.

Staff: clinical skills and simulation leads; clinical skills and simulation technician, moving and handling trainer, together with staff from all course areas that specialise in delivering clinical skills and simulation.

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22 Campus tour

Third floor The Human Performance Laboratory is a state-of-theart teaching and research facility, allowing us to measure a wide range of physiological, biomechanical and psychological parameters.

It is fully equipped with the latest scientific equipment allowing us to analyse breath by breath gas exchange during exercise and at rest (Cosmed/Cortex), 3D motion capture (Qualisys), ground reaction forces (Kistler) and numerous neurological and biofeedback variables.

The Lab is also home to a purpose built Olympic lifting platform, allowing students to safely practice Olympic and power lifting and the oversized h/p Cosmos treadmill, one of only 15 in the country.

A Global University Partner of STATSports, the world leaders in Global Positioning System (GPS) technology. STATSports provide GPS tracking for many

of the world’s leading clubs and organisations from the NFL to Manchester United, Liverpool and Juventus Football clubs. As part of our agreement we have access to a large number of GPS devices to use with student projects and sports teams.

Lab JH308: A state-of-the-art tissue culture room where Life Science students develop skills in cell culture and maintenance.

They can learn to understand how nutrients affect normal cells, specifically adipose tissue and intestinal epithelia by influencing molecular mechanisms, nutrient– gene interactions, cell signalling pathways, cell–cell interactions, cell function and enzyme activities.

Our students have an opportunity to work in the tissue culture room at level 4 and 5, then use this lab frequently during their dissertation project in level 6. This is a unique feature of all our courses at Suffolk and something that is not available at most universities.

Aliscopy 3D technology housed within JH408, used for teaching and demonstrations allowing glasses free 3D viewing of

Campus tour

JH402 and JH408 — Fourth floor Cell and molecular biology analyses utilizing techniques such as PCR, qPCR, gene cloning, Western blotting, immunofluorescence and flow cytometry.

Diagnostic and explorative tissue processing and sectioning (cryostat and microtome) for histological and pathohistological analyses.

State-of-the-art tissue culture room (JH402) where we conduct our regenerative medicine-related research involving embryonic stem cells and induced pluripotent stem cells within our main research themes of muscoloskeletal and neural regeneration.

State-of-the-art imaging suite (JH402) with two high-spec fluorescent microscopes, both with built-in incubators allowing us to observe cellular and molecular behaviours through time-lapse and still imaging.

High Performance Liquid Chromatography (HPLC) (JH408): which has proven to be an optimal technology for detecting and/or quantifying the vast majority of food analytes.

anatomical and other science related images.

The labs contain specialist equipment for Wildlife students to carry out DNA-based species identification, high resolution macro and micro imaging, and analysis of pollutants.

There is also a wide range of cutting-edge equipment for carrying out wildlife survey and monitoring that we do both locally within East Anglia and also at our base in the Amazon forest. This includes camera traps, thermal imagers, drones, and bioacoustics recorders.

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The Integrated Care Academy (ICA) The first of its kind in this country, it is an exciting initiative to support the changing needs of health and social care, and helping to sustain and develop joined-up services for the health and wellbeing of our population.

The ICA will be based in the newly refurbished Health and Wellbeing Building, opening in 2022. It will be the leading academic partner for local health and social care services working in mental health, care for older people and end of life care, and for all people

and communities who are interested in learning, including service users, their families and carers.

In addition to the ICA, the Health and Wellbeing Building will house a brand-new clinical simulation facilities, featuring two state-of-the-art hospital wards, a midwifery birthing unit, a new sports and exercise facility, a working radiography imaging suite, counselling/physiotherapy clinic rooms and the Suffolk Institute of Health and Wellbeing research.

The DigiTech Centre

Campus tour

Opened by HRH Princess Anne and expected to be welcoming students in 2021, the DigiTech Centre it is a collaboration between the University of Suffolk and BT, based at the heart of Adastral Park, one of Europe’s largest science and technology business parks.

It will offer students the opportunity to study educational courses connected to industry, in our new world-class

specialist laboratories. Students studying Digital and Technology Solutions, Network/Software Engineering, Cyber Security, Computing, Web and Mobile Development, Data Science and AI will have more project-based learning opportunities where they can practice learning by doing and interacting with businesses alongside their studies.

Campus tour

Athena Hall Located just a 2-minute walk from the Waterfront Building and right next to the James Hehir Building.

Athena Hall can house 590 students in 105 cluster flats and 49 studio apartments.

It is managed by Collegiate AC, who share a close working relationship with the University of Suffolk. Athena Hall is popular with first year students (alternatives are available off-campus).

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Features Shared (cluster) flats for 4-7 students; each flat contains a kitchen/living area.

Bedrooms are furnished with small double bed with mattress (bedding not supplied), wardrobe, cupboard, bookshelf, desk and chair. Every bedroom has an ensuite bathroom with toilet, shower and hand basin with mirror.

Kitchen/Living area comes with comfy chairs, stools, oven, 4 ring hob, microwave, large fridge/ freezer and ample kitchen cupboard/storage.

Kitchen does not include a kettle, toaster, iron, ironing board, cutlery, crockery. Vacuum cleaners are available from Athena Hall reception.

Studio rooms for over 21’s or in their 2nd year or above. Student couples are able to share a studio.

Studios have an en-suite and kitchenette with 2 ring hob and combination microwave, but no shared communal area. Furnishing as above, apart from the bed is a standard double.

Large common room for all and self-service laundry room on site.

Bicycle storage.

Lift in each block.

Postal service.

24 hour staff.

Contents insurance included in booking – details of cover on website.

42 or 50 week tenancy offered. 48 week NHS tenancy also available.

Wi-Fi. £100 deposit when booking which then becomes a damage deposit once you move in.

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When to apply for accommodation Once applicants have received an offer (either unconditional or conditional), they will be able to request information about accommodation via the request form in the Manage My Application section of the Applicant Area.

Applicants with the University of Suffolk as their insurance choice are strongly advised not to book accommodation unless they decide to study with us.

Security Collegiate AC runs the management office on-site during office hours Monday to Friday. Security is available at all other times. A 24-hour phone number is in operation for student needs and student wardens are also available. Athena Hall has a secure entry system; every student will be issued with a fob to give them access to the building, their block and communal areas. CCTV is also in operation at strategic points.

Campus tour

Car Parking There are no designated car parking facilities for students at Athena Hall.

There is a car park underneath Athena Hall but this is a public Pay and Display car park managed by Ipswich Borough Council; it does not permit overnight parking between 12.00am–8.00am and any cars present during that time will be fined. Students are not able to use the University of Suffolk car park for overnight parking either.

Pets No pets are allowed in Athena Hall.

Guests Students are welcome to have guests stay with them in halls for up to 3 nights in any 7-day period. Students will be responsible for their guest’s behaviour.

Electrical Items Students wishing to bring additional electrical items such as a personal fridge to store in their room need to seek authorisation from Collegiate AC before doing so. This will usually only be permitted upon providing proof of medical conditions that require a separate fridge. Electrical items do not need to be PAT tested.

2nd and 3rd year accommodation Current students can remain in Athena Hall, subject to landlord’s approval, or look at off-campus accommodation.

The University of Suffolk Student Centre can also advise about a variety of off-campus accommodation within the University of Suffolk Accreditation Scheme. All properties within this scheme have been inspected by Ipswich Borough Council to ensure they meet our standards of safety and quality and are within easy walking distance of the Ipswich Campus.

Athena Hall Silver

Athena Hall Gold

Athena hall Studio

42 or 52

42 or 52

42 or 52

42 or 52

weeks (48 weeks NHS only)

weeks (48 weeks NHS only)

weeks (48 weeks NHS only)

weeks (48 weeks NHS only)

Selfcatered

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En-suite

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£132.20*

£139.30*

Campus tour

Tenancy Length

Athena Hall Bronze

Shared Bathroom Shared Kitchen Parking Price (per week)

£145.87*

£179.76*

*Based on 42 week tenancy. The prices stated are for 2021/2022 and are subject to change each academic year.

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Other Accommodation For some students, university may be the first time that they have lived away from home. They may also be new to the area and have moved a significant distance away from home.

University of Suffolk has a range of accommodation available to suit different needs and budgets.

Students starting a course in September are advised to apply for accommodation before the end of June if they wish to live on-campus in Athena Hall but there are many other accredited accommodation options within walking distance.

Off-campus accommodation AXO Suffolk Bronze

AXO Suffolk Silver

Spring Court 2-bed

Spring Court 3-bed

Spring Court 4-bed

Spring Court 5+ bed

Tenancy Length

43 or 51 weeks

43 or 51 weeks

48 weeks

48 weeks

48 weeks

48 weeks

Selfcatered

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En-suite

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From £93.92

From £100.38

Shared Bathroom Shared Kitchen

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Parking

Campus tour

Price (per week)

£115*

£120*

£110.08

From £99

*Based on 43 week tenancy. The prices stated are for 2021/2022 and are subject to change each academic year.

Tenancy Length

Ormonde House Bronze

Ormonde House Silver

Ormonde House Gold

Ormonde House Platinum

42 or 50 weeks

42 or 50 weeks

42 or 50 weeks

42 or 50 weeks

Selfcatered

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En-suite

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Campus tour

Off-campus accommodation continued

Shared Bathroom Shared Kitchen Parking

Price (per week)

£125*

£135*

£140*

£145*

*Based on 42 week tenancy. The prices stated are for 2021/2022 and are subject to change each academic year.

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Shared housing

Tenancy Length Selfcatered

Spring Road

Oxford Road

Kings Avenue

Grove Lane

48 weeks

48 weeks

48 weeks

48 weeks

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En-suite

1 room only

Shared Bathroom

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Shared Kitchen

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Parking

Campus tour

Price (per week)

From £90

From £95

From £90

From £90

Student Ambassadors are often the ‘face’ of the University and can influence a prospective students’ decision to study at the University of Suffolk. It is therefore essential that you are always helpful and enthusiastic. You should understand and believe in the benefits of Higher Education and have a passion for studying at Suffolk.

Unsuitable behaviour will not be condoned. Please ensure you think about the group that you are working with. Discussing alcohol and pubs may not be relevant for the visitor(s) and especially not the younger groups.

Mobile phones should not be used for personal reasons whilst on duty, unless it is an emergency.

It is your responsibility to ensure that your knowledge of the University is upto-date. Training sessions will be held at various times throughout the year and any updates will be posted on My Suffolk, visit intranet.uos.ac.uk/sas.

Please refer to the code of conduct for further details on your role and responsibilities. Failure to adhere to this may result in you no longer being able work as a Student Ambassador.

Important Information

IMPORTANT INFORMATION

Unable to work If you are unable to work due to an illness or other reason it is important that you let us know as soon and as early as possible. If this is on the day

that you are due to work please phone the event organiser as early as possible.

This information can be found on work opportunities on HEAT, visit heat.ac.uk.

Punctuality If you are running late please ensure you call the member of staff running the event.

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You are pivotal to the running of events so it is crucial that you report for work at the designated time.

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EXPECTED UNIFORMS Whilst working as a Student Ambassador you will always need to wear an ambassador t-shirt and your University of Suffolk lanyard. Please ensure you have collected your t-shirt before your first event.

Expected uniforms

We ask you to dress in ‘smart-casual’ attire, look presentable and respectable but comfortable for the work you will be doing. Clothes should be ironed.

Smart shorts are permitted during warmer weather. Shoes should also be clean and fit the smart-casual requirements. Certain tasks and campus tours require you to spend time outdoors, so on a cold day wear your t-shirt over other layers.

Expected uniforms

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We do hope you enjoy your time as a Student Ambassador at the University of Suffolk and gain valuable experience from this amazing opportunity.

We are always here if you have any questions about the role or opportunities available to you and we look forward to working with you.

GOOD, BETTER, BEST􀌢 NEVER LET IT REST􀌢 ‘TIL YOUR GOOD IS BETTER AND YOUR BETTER IS BEST􀌢 St Jerome

uos.ac.uk