MANAGEMENT

2022 – 2023 COURSE OFFERINGS

MANAGEMENT

The following list of course offerings is accurate as of July 1, 2022. Existing courses are revised and new courses are developed throughout the academic year, so please reference the MFRI website, mfri.org, for the most current list of available classes, course lengths, and prerequisites.

Course Code: MGMT 209

Course Length: 1 Hour

Prerequisite(s): There are no prerequisites for this course.

Course Description: After action review (AAR) offers the fire service the opportunity to formalize the tradition of informal post-incident conversations into a simple yet systematic, guided process of analyzing, refining, and improving incident response. This fire service training module explains the origins of AAR, its application to the fire service, how to implement it, and the important role it plays in culture change. This is a self-paced online course.

COMMUNICATION AND MENTORING FOR COMPANY OFFICERS – ONLINE VERSION (NFFF)

Course Code: MGMT 232

Course Length: 1 Hour

Prerequisite(s): There are no prerequisites for this course. It is strongly suggested that this module be taken in conjunction with MGMT 231: Company Officer’s Health and SafetyResponsibilities. MFRI Fire Officer I (MGMT 201) is recommended.

Course Description: Major topics covered in this course include interpersonal communication, understanding and responding to problems, handling difficult and awkward situations, and informal and formal mentoring. This is a self-paced online course.

COMPANY OFFICER’S HEALTH AND SAFETY RESPONSIBILITIES – ONLINE VERSION (NFFF)

Course Code: MGMT 231

Course Length: 1 Hour

Prerequisite(s): There are no prerequisites for this course. It is strongly suggested that this module be taken in conjunction with MGMT 232: Communication and Mentoring for CompanyOfficers. MFRI Fire Officer I (MGMT 201) is recommended.

Course Description: Major topics covered in this course include personal commitment to health and safety; peer to leader transition; SOP enforcement; crew resource management; Everyone Goes Home® and the 16 Firefighter Life Safety Initiatives; Courage to Be Safe®, LACK, mental health and Stress First Aid (SFA); health and safety aspects of operational decisions; and after action review. This program is a "survey course," meaning it discusses a wide range of topics at only the awareness level of depth. For many topics, further training and resources are recommended. For new company officers, this training is part of navigating the transition from firefighter to companyofficer. This is a self-paced online course.

Course Code: MGMT 215

Course Length: 12 Hours

Prerequisite(s): There are no prerequisites for this course.

Course Description: Major topics covered in this course are the history of live fire training, legal considerations, and the impact of training-related and line-of-duty deaths and serious injuries. In addition, there is discussion of various risk-reduction strategies, including preventing heat stress, ensuring hydration, performing rehabilitation, and ensuring an effective rotation of instructors. Major focus is placed upon safe strategies for conducting training in gas-fired and non-gas fired structures, the use of non-structural fire training props, and acquired structures. Methods of instruction include lecture, discussion, and team-focused practical exercises.

CREATING CHANGE IN THE FIRE SERVICE – ONLINE VERSION (NFFF)

Course Code: MGMT 219

Course Length: 1 Hour

Prerequisite(s): There are no prerequisites for this course. It is strongly suggested that this module be taken in conjunction with PDI 260, the Leadership, Accountability, Culture, and Knowledge (LACK) online module, or PDI 160, the traditional delivery of Leadership, Accountability, Culture, and Knowledge (LACK).

Course Description: The roundtable discusses how to lead an organization where safety in fire service is a primary focus, including making safety a priority, handling resistance, extending responsible behavior modeling to "informal leaders" in the ranks, crew resource management, fostering an environment of trust, and risk mitigation. This is a self-paced online course.

CURBSIDE MANNER: STRESS FIRST AID FOR THE STREET – ONLINE VERSION (NFFF)

Course Code: MGMT 160

Course Length: 1 Hour

Prerequisite(s): There are no prerequisites for this course.

Course Description: This course teaches "curbside manner," a set of proven principles and actions that help first responders assist civilians in crisis by ensuring their safety, understanding their individual needs, meeting those needs, and promoting the connectedness and self-efficacy necessary for recovery. Each principle—cover, calm, connect, competence, and confidence—is first shown in action and then explained in detailed, practical language in this first responder training module. This is a self-paced online course.

Course Code: MGMT 203

Course Length: 36 Hours

Prerequisite(s): ICS 100, 200, 700, and 800 level training. MFRI Instructor I (MGMT 110) is strongly encouraged. Students must be a current, licensed basic or advanced life support provider.

Course Description: Major topics covered in this course are the dynamics of EMS leadership and organizational structure, managerial leadership, team-building, communications, creating a culture of quality, customer service, strategic planning, crisis management, and budgeting. Methods of instruction include lecture, discussion, team based activities and practical exercises.

EMERGENCY MEDICAL SERVICES OFFICER II

Course Code: MGMT 218

Course Length: 49 Hours

Prerequisite(s): MFRI Emergency Medical Services Officer I (MGMT 203)

Course Description: Major topics covered in this course are communications; stress management; clinical performance; education and training; human resources management; and pre-incident planning. Methods of instruction include facilitated lecture, interactive learning cases, interactive learning sessions, and team-focused practical exercises.

FIRE DEPARTMENT EQUAL OPPORTUNITY OFFICER I

Course Code: MGMT 206

Course Length: 15 Hours

Prerequisite(s): There are no prerequisites for this course.

Course Description: Major topics covered in the course include identifying and listing the key elements of equal opportunity compliance planning; specific steps in preparing, implementing, evaluating, and modifying equal opportunity compliance planning; integrating equal opportunity compliance planning with other business plans; defining a legal description of the term discrimination; describing unlawful discrimination; identifying federal laws and regulations prohibiting discrimination; identifying state and local laws and regulations; describing legally the term sexual harassment; identifying federal, state, and local government laws and regulations that prohibit sexual harassment; identifying an effective sexual harassment policy; dissemination of the sexual harassment policy; investigations; and managing managers. Methods of instruction include lecture and discussion.

Course Code: MGMT 207

Course Length: 15 Hours

Prerequisite(s): MFRI Fire Department Equal OpportunityOfficer I (MGMT 206)

Course Description: Major topics covered in the course include compliance planning, conducting an employer’s self-analysis, and using the compliance plan.

FIRE DEPARTMENT HEALTH AND SAFETY OFFICER

Course Code: MGMT 216

Course Length: 39 Hours

Prerequisite(s): There are no prerequisites for this course.

Course Description: Major topics covered include the responsibilities of the health and safety officer; safety and health laws; codes, regulations, and standards; record keeping and data analysis; standard operating procedures; organizational and operational risk management; safety and health programs; training functions; accident investigation and post-incident analysis; facilities inspection; apparatus, equipment, and protective clothing; and reports and recommendations.

FIRE DEPARTMENT INCIDENT SAFETY OFFICER

Course Code: MGMT 217

Course Length: 24 Hours

Prerequisite(s): MFRI Fire Officer I (MGMT 201) or MFSPQB, NBFSPQ, or IFSAC Fire Officer I certification.

Course Description: Major topics covered include risk management principles; environmental and physiological hazards; building construction and utility hazards; recognizing critical incident stress; reading smoke; fire development hazards; incident communications; conducting a scene survey; vehicle incident management; incident operations; helicopter landing zones; accident investigation; commercial fire hazards; hazardous materials; technical rescue incidents; and mass casualty incidents.

FIRE INSPECTOR I

Course Code: MGMT 204

Course Length: 39 Hours

Prerequisite(s): There are no prerequisites for this course.

Course Description: Major topics covered in this course include an introduction to fire prevention; the code process; the inspection process; life safety codes; fire protection systems; interior finish, trim, and decorations; computing the occupant load of a multi-use building; identifying the occupancy classification

Course Offerings – Management of mixed-use buildings; analyzing the egress elements of a building or portion of a building; evaluating hazardous conditions; and verifying code compliance. Methods of instruction include lecture, discussion, and team-focused practical exercises.

FIRE INSPECTOR II

Course Code: MGMT 205

Course Length: 30 Hours

Prerequisite(s): MFRI Fire Inspector I (MGMT 204) or MFSPQB, NBFSPQ, or IFSAC Fire Inspector I certification

Course Description: Major topics covered in this course include residential code violations and strategies for correction; identification of construction types and performance features; use of group classifications and building characteristics by classification; mixed-use buildings; composition of the International Building Code and Life Safety Code; allowable height and area; fire flow, conducting flow tests, and calculating fire flow; Life Safety Code and requirements for means of egress; evacuation requirements, evacuation plan provisions and strategies for evacuation; plans review and permit process; characteristics of portable LPG cylinders; characteristics of hazardous materials; high-hazard classification; NFPA 704 system and “H” use group buildings; plans review requirements; and plans review hearings.

FIRE INSPECTOR III

Course Code: MGMT 302

Course Length: 30 Hours

Prerequisite(s): MFRI Fire Inspector II (MGMT 205) or MFSPQB, NBFSPQ, or IFSAC Fire Inspector II certification

Course Description: Major topics covered in this course are policies and procedures development; vision and mission statements; core values; code adoption and modification; budget format, function, and process; the building code modification process; plans review organizations, process, and purpose; components of effective fire prevention and the fire inspector’s role; and alternative design processes.

FIRE OFFICER I

Course Code: MGMT 201

Course Length: 60 Hours

Prerequisite(s): MFRI Firefighter II (FIRE 201) or MFSPQB, NBFSPQ, or IFSAC Firefighter II certification. It is suggested a minimum of one year of experience as a Firefighter II be completed before enrolling in this program.

Course Description: Major topics covered in this course are the role of the fire officer; the fire officer’s responsibility in facing compliance and accountability; managing cultural diversity; safety and wellness; quality management within the organizational structure; community awareness; public relations; fire safety education; functional leadership; problem solving; performance appraisal; building construction;

Course Offerings – Management fire cause determination; effective communication skills; and the incident command system with strategy and tactics. Methods of instruction include lecture, discussion, online learning activities, and teamfocused practical exercises.

FIRE OFFICER II

Course Code: MGMT 202

Course Length: 33 Hours

Prerequisite(s): MFRI Fire Officer I (MGMT 201) or MFSPQB, NBFSPQ, or IFSAC Fire Officer I certification. It is suggested that a minimum of one year of experience at the Fire Officer I level be completed before enrolling in this program.

Course Description: Major topics covered in this course are human resource management; managing affirmative action; government agencies; supervisor and subordinate interaction; the budgetary process; information management systems; health and safety; fire safety inspection; public fire education; specialized fire protection equipment; organizational communications; strategic planning; and tactics.

FIRE OFFICER III

Course Code: MGMT 301

Course Length: 51 Hours

Prerequisite(s): MFRI Fire Officer II (MGMT 201) or MFSPQB, NBFSPQ or IFSAC Fire Officer II certification

Course Description: Major topics covered in this course are program orientation; measuring service delivery; hazard analysis; variables affecting response; budgeting and fiscal planning; the competitive bidding process; commodity types; purchasing methods; bid specifications; legal requirements and costreduction opportunities; human resources planning and scheduling; departmental administration; risk management; elements of and implementation of a safety and health program and safety audits; inspections and pre-incident planning; establishing a community and public partnership; incident planning and multi-agency involvement; and post-incident analysis.

FIRE OFFICER IV

Course Code: MGMT 401

Course Length: 42 Hours

Prerequisite(s): MFRI Fire Officer III (MGMT 301) or MFSPQB, NBFSPQ, or IFSAC Fire Officer III Certification

Course Description: Major topics covered in this course include effective use of teams and communications; leadership; personal awareness tools; leadership theories; managing change; community relations; demographics; cultural awareness; customer service; research papers; government relations and participation; the political decision-making process; monitoring legislative regulation and accreditation; human resources management, laws, regulations, and court decisions; managing diversity; the recruitment

Course Offerings – Management process/employee hiring; employee/management issues; collective bargaining; effective negotiations; incentive programs; long-range planning; organizational values and mission; risk, hazard, and value analysis; standards of coverage; capital resource procurement; education and in-service training goals, delivery, and evaluation; disaster planning and prevention and mitigation strategies; response and recovery efforts; health and safety programs; firefighter safety; critical incident stress management; and monitoring risk management programs.

INSTRUCTOR I

Course Code: MGMT 110

Course Length: 33 Hours

Prerequisite(s): There are no prerequisites for this course.

Course Description: Major topics covered in this course are the challenges of emergency services instruction; speaking before a group; safety: the instructor’s role; legal considerations; the psychology of learning; instructional delivery; practical training evolutions; and instructional media, testing, and evaluation. Methods of instruction include lecture, discussion, learner presentations, and small group learning activities.

INSTRUCTOR II

Course Code: MGMT 220

Course Length: 30 Hours

Prerequisite(s): MFRI Instructor I (MGMT 110 or MFSPQB, NBFSPQ, or IFSAC Fire Service Instructor I certification)

Course Description: Major topics covered in this course include: lesson plans, student centered learning, instructor and course evaluation techniques, creating tests, scheduling of training and instructors, and budgeting.

MGMT 220 and MGMT 304 are required for MICRB Instructor Certification.

INSTRUCTOR III

Course Code: MGMT 304

Course Length: 18 Hours

Prerequisite(s): MFRI Instructor II (MGMT 220 or MFSPQB, NBFSPQ, or IFSAC Fire Service Instructor II certification)

Course Description: This course provides students with the knowledge, skills and abilities to meet the requirements of NFPA 1041, 2019 edition - Chapter 6. Major topics covered in this course include course and program development; program evaluation; item analysis; resource analysis; hiring instructors; writing purchasing specifications; instructor performance evaluations; training policies; and statistical analysis.

This course is required in conjunction with MGMT 220 for those who are seeking MICRB certification.

Course Code: MGMT 305

Course Length: 4 Hours

Prerequisite(s): MFRI Fire Officer III (MGMT 301) is recommended.

Course Description: This course is designed for chiefs or senior level officers who have commanded firefighters on a wide variety of emergency incidents, including fires and hazardous materials responses. Using a series of case studies, the course examines issues that lead to a fatalityor injury; what could have been done to prevent the incident; steps any department can implement to reduce the risk of line of duty injuries and deaths; and the adaptive challenges facing today's emergency services to create safer environments. Methods of instruction include lecture, discussion, and classroom activities.

PLANS EXAMINER I/II

Course Code: MGMT 266

Course Length: 33 Hours

Course Description: Major topics covered in this course include review of plans; preparation of correspondence and plan review reports; communications with fire inspectors and emergency response personnel; handling of complaints; maintenance of records; participation in the legal proceedings; identification of when additional expertise is required; procedures used by the jurisdiction; research; interpretation of codes; implementation of policy; and creation of forms and job aids for job performance requirements. Methods of instruction include lecture, discussion and team-focused practical exercises.

This course partiallysatisfies the professional certification requirements for Plans Examiner I/II.

STRESS FIRST AID (SFA) FOR FIRE AND EMERGENCY SERVICES PERSONNEL – ONLINE VERSION (NFFF)

Course Code: MGMT 159

Course Length: 1 Hour

Prerequisite(s): There are no prerequisites for this course.

Course Description: This course teaches a flexible set of tools used to care for stress reactions in firefighters and rescue personnel. The toolkit emphasizes the importance of continuously monitoring the stress of fire and rescue personnel and to quickly recognize and appropriately help individuals who are reacting to stress and are in need of interventions to promote healing. SFA monitors the progress of recovery to ensure a return to full-function. SFA fosters strong leadership and unit cohesion and is individualized to meet the needs of each person in each context. This is a self-paced online course.

STRESS FIRST AID (SFA) FOR FIREFIGHTERS AND EMERGENCY PERSONNEL (NFFF)

Course Code: MGMT 158

Course Length: 4 Hours

Prerequisite(s): There are no prerequisites for this course.

Course Description: This course teaches a flexible set of tools used to care for stress reactions in firefighters and rescue personnel. The toolkit emphasizes the importance of continuously monitoring the stress of fire and rescue personnel and to quickly recognize and appropriately help individuals who are reacting to stress and are in need of interventions to promote healing. SFA monitors the progress of recovery to ensure a return to full-function. SFA fosters strong leadership and unit cohesion and is individualized to meet the needs of each person in each context.

TAKING CARE OF OUR OWN – ONLINE VERSION (NFFF)

Course Code: MGMT 307

Course Length: 1 Hour

Prerequisite(s): MFRI Fire Officer III (MGMT 301) is recommended.

Course Description: This course is designed to provide senior fire officers specific information and valuable insights. Major topics covered in this course include pre-incident planning, making notification, grief and mourning, and providing support to members of the department after sudden loss. This is a selfpaced online course.

TAKING CARE OF OUR OWN (NFFF)

Course Code: MGMT 306

Course Length: 8 Hours

Prerequisite(s): MFRI Fire Officer III (MGMT 301) is recommended.

Course Description: This course is designed to provide senior fire officers specific information and valuable insights. Major topics covered in this course include pre-incident planning, making notification, grief and mourning, and providing support to members of the department after sudden loss. Methods of instruction include lecture, discussion, and classroom activities.

Course Code: MGMT 225

Course Length: 12 Hours

Prerequisite(s): There are no prerequisites for this course.

Course Description: Major topics covered in the course are leadership in a volunteer organization; organizational requirements for volunteer organizations; working with outside organizations to maximize resources; financial responsibilities for volunteer companies; and recruitment and retention of volunteers. Methods of instruction include lecture and discussion.