UMatter Recognition Portal Going Strong!

At UMass Memorial Health, great work gets noticed — whether it’s for going above and beyond, showing exceptional teamwork, or consistently delivering strong results. Study after study shows that a culture of recognition increases engagement, reinforces commitment, and helps attract and retain talented caregivers.

In 2025, UMass Memorial Health introduced UMatter, a systemwide online platform to make it easier to celebrate caregivers. UMatter empowers colleagues to recognize each other for demonstrating our core values and contributing to the health system’s success. In four months, caregivers have sent more than 17,000 recognitions — and they keep coming!

UMatter gives caregivers a simple, fun way to recognize fellow caregivers, celebrate milestones like birthdays and work anniversaries, and provide or receive awards.

UMatter is colorful, engaging and easy to use. It allows caregivers to give and receive recognition as well as follow and react to recognitions from across the entire system.

“Innovation and recognition are at the heart of our culture and help inspire each of us to grow, improve, and make a meaningful impact,” said Eric Dickson, MD, President and Chief Executive Officer, UMass Memorial Health. •