Digital Hub Opening: A New Era in Patient-Centered Care

In 2025, UMass Memorial Health opened the Digital Hub, a major step forward in the way we deliver patient care. The Digital Hub centralizes programs that support patients in the hospital and at home, advancing our mission to provide care wherever it’s needed.

Programs include our electronic Intensive Care Unit (eICU), TrAC (Transfer and Access Center) bed management, Remote Video Monitoring, Mobile Integrated Health, Digital Health Clinic (Remote Patient Monitoring), Subacute Rehab at Home, Actionable Findings Management, Quality and Clinical Informatics, At-Your-Request Meal Service and Interpreter Services. By housing these programs in one technologically advanced setting, the Digital Hub fosters collaboration, innovation, resource sharing and improved patient care.

Designed for flexibility and growth, the space features moving glass walls that protect privacy while adapting to new programs. Around-the-clock staff ensures patients receive consistent, real-time support, whether they are in the ICU or at home.

The Digital Hub embodies our commitment to meet patients wherever they are. By leveraging advanced digital platforms, we can coordinate care across the continuum and lay the foundation for future expansion of programs such as Hospital at Home, Mobile Integrated Health, and Subacute Rehab at Home. With our Digital Hub, we’re transforming medicine, driving better outcomes and shaping the future of care for our community. •