Pillar Two: Enhance Services, Supports and Engagement

EVENTS & ENGAGEMENT

Develop and expand the number and diversity of events and engagement opportunities on and off campus to enhance the student experience

• Maximise the potential of the new student centre facilities which include a 250-person auditorium, a TV/ radio media hub, 400m2 foyer event space, 7 meeting rooms

• Continue to develop the student courtyard space as a venue for student events and activities

• Provide advice and support to students to run their own events and activities particularly UL Clubs & Societies and student campaigns

• Commit to running a range of events and activities that are alcohol free

• Develop partnerships within UL departments and external promoters

• Develop the capacity of the events and engagement team to meet growing demands

• Develop a range of online events and engagement opportunities as required

Listen and respond to changing expectations and trends in student entertainment

• Participate in the annual UL Student Life student survey, as well as focus groups and satisfaction surveys

• Events & Engagement Co-ordinator will attend Class Rep forums, Student Council and C&S Council meetings at least twice annually to build a relationship with class reps and Council members

Finance events and engagement opportunities

• Develop events as a revenue stream by exploring opportunities in the new student centre

• Develop a budget for events and engagement so that finance is not a barrier to activity

• Continue to develop fun, creative events to engage students to raise money for charities

• Evaluate the scope for an additional staff member to the Engagement Team over the lifetime of this plan given the opportunities that the new student centre and a proposed new city campus may present

Pillar Two: Enhance Services, Supports and Engagement

A second student information and support co-ordinator will be added to the service

Provide a multicampus professional student information and support service

• Deliver a bi-weekly drop-in service for students

• Develop a virtual information and support services using the UL Student Life website and CRM

• Increase number of students accessing supports and information

• Deliver information seminars and workshops based on the key needs of students on campus

• Develop and implement a Student Support Charter

• Develop a CRM database for student information and support provision, enabling virtual engagement

• Provide information and support internally using appropriate referral pathways, within and outside UL

Promote the wellbeing of the student population

• Evaluate participation and impact of student well-being campaigns

• Engage with mental health initiatives in UL

• Ensure active working relationships and collaborations with all student support services in UL

Improve training and readiness planning for incoming student officers and parttime officers

• Develop and review training and induction plans annually