IST 210-001: FLIX2YOU BUILD E397 Westgate Building, University Park, PA 16802 814-865-8947 | info@metisdata.com
PRESENTED BY:
DYLAN CASTRO YUN CHAN CHRISTIAN GRAUL TUSHAAR KHURANA ALEXANDER MARSHALL JUSTIN MONTGOMERY
5/2022
Metis Data Group, LLC
PRESENTED TO:
FRED AEBLI STEVE LASALLE
Table of Contents 03
I. Executive Summary
04
II. Project Overview
06
III.Project Management ...Your Dedicated Team ...Metis Fees ...Scope of Work ...Why Cloud? ...Why AWS? ...Projected Annual Budget ...Timeline & Gantt Chart
16
IV. User Analysis ...Core Recommended Users ...Rights, Access, & Permissions
19
V. Organization of Data ...Relational Schema ...SQL for Creating Tables ...SQL for Populating Tables
21
VI. Database Administration ...Roles & Responsibilities ...Backup & Recovery ...Data Access & Security ...Consumer Data & Privacy
26
VII. Dashboard & Analytics
29
VIII. Legal Issues
32
VIII. References & Acknowledgment
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...Dataload & Migration
Executive Summary Metis Data Group is one of the world's leading multi-asset technological consulting firms specializing in developing and implementing unique solutions to companies overflowing with data.
As an advanced technology firm with over 15 years of global experience, our diverse and balanced team strives to advance and deliver cuttingedge solutions to our clients, with your project encompassing the following: project management (timelines, cost options, personnel), data acquisition and user analytics, database re-design and organization, data backup/recovery strategy, security automation, low-resource migration, customized dashboard utilities with built-in analytics, and legal resources. Metis Data Group is a registered Amazon Web Services (AWS) affiliate and a critical faction of their Partner Network as a verified AWS Managed Service Provider (MSP).
Since our proposed solution for Flix2You focuses primarily on offloading your preexisting data and infrastructure to AWS, our experience building and delivering end-to-end business solutions to drive cloud transformation is absolutely critical to expanding your company's operations as you move to become the most comprehensive video rental portal in the country. As the following design template details, we hope to usher you into the new age as not only the most comprehensive video rental company in the country but globally as well.
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As a certified MSP, we are "AWS Partners with a proven track record and experience, providing end-to-end AWS solutions to customers at any stage of the cloud journey, including planning and design, building and migration, operations and support, and automation and optimization. To achieve the AWS MSP designation, you must complete an extensive independent audit to ensure your business health and technical capabilities meet and maintain a high bar (Amazon, n.d.-)."
Project Overview
We're here to: Cultivate collection. Revitalize storage. Enhance analysis.
Metis Data Group
While your current IT system in Scranton, PA, is advanced by most metrics, it lacks the processing robustness needed to compete effectively with the more established competitors in your market. And while concession is a necessary consideration for your company and its future, it is NOT part of Metis Data Group's solution. Our paramount focus is optimizing your data, including how you collect it, how you store it, and how you'll make sense of it.
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Our paramount focus is optimizing your data.
Flix2You has invested a substantial sum of money in seeking a data solution. As it stands, you can acquire data, but you lack the scalable infrastructure necessary to leverage it.
With 20,000 unique daily hits and a user base exceeding nearly 20 million, Flix2You finds itself at a critical juncture as you seek to expand operations and offerings. Flix2You's primary goal is to expand operations and offerings to combat recent user stagnation and increase revenue streams; however, you cannot formulate an adequate business strategy for moving forward. As a result, you’ve solicited several organizations to blueprint a data repository that affords easier querying and implements analytics. As the following infographic details, you hope that understanding your existing data will drive business decisions forward:
Analyze Data
Strategize
Expand Ops
Revenue
Our concerns are that you currently lack analytics for existing data, lack efficient collection methods for new data, and lack a scalable infrastructure to handle future back-end business demands. Additionally, we posit the following hypothetical: what if your existing data provides little to no insight? Therefore, we at Metis believe your situation calls for a more robust, cloud-based approach: a two-factor implementation that grants Flix2You the analytical capability for business strategy while scaling your infrastructure for future demand and enhanced offerings.
To provide perspective, Netflix uses AWS for nearly all its computing and storage needs, including databases, analytics, recommendation engines, video transcoding, and more—hundreds of functions that use more than 100,000 server instances on AWS (Amazon, n.d.-f). We believe implementing these same utilities will not only allow Flix2You to compete with Netflix in terms of market share, but supersede them in the decades to come.
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Considering cost-efficiency and Flix2You 's adamancy for the timeliness and success of this project, Metis Data Group proposes a full-scale cloud transformation to Amazon Web Services, specifically utilizing the purpose-built media entertainment and analytic capabilities provided by AWS for Media & Entertainment.
Project Management: Your Dedicated Team Digital transformation is hard but necessary given the competitive nature of on-demand entertainment. As AWS cloud migration specialists, Metis Data Group aims to make your journey to the cloud as comfortable and cost-effective as possible. Client satisfaction is very important to us, and we strive to do our best for each client. We staff our projects with the very best technical and administrative staff. Our operational consulting teams hold multiple professional and specialty certifications from AWS and beyond and offers a wide range of expert insights and industry experience in designing, operating, implementing, and troubleshooting solutions using AWS Cloud. We have specially assembled the following team for Flix2You:
Christian Graul - Project Manager As project lead, Christian will serve as Flix2You's primary contact throughout our engagement/warranty period. He will ensure all agreed-upon deadlines are met and exceed our best in class performance standards and will be responsible for addressing any project variations. In addition to aiding in Legal and Compliance, Christian will thoroughly vet, recruit, and hire all new employees deemed necessary by project parameters.
Dylan is responsible for analyzing your technical needs and architecting the necessary technological infrastructure to ensure that the right information is retrieved and communicated to the correct person at the appropriate time. In coordination with Alex, Dylan will lead all transformative AWS Cloud measures. Additionally, Dylan will coordinate AWS training and education for current and new Flix2You employees.
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Dylan Castro - Data Architect
Alex Marshall - Data Analytics
Conclusion
Alongside Dylan, Alex will utilize AWS data lakes and machine automation to design, build, secure, and maintain Flix2You's analytics solutions.
Yun Chan - Quality Engineer Yun will consistently launch full-scale error correcting audits of our cloud implementation, testing for performance issues and bugs.
Tushaar Khurana - DevOps Engineer Tushaar will implement continuous delivery systems to automate security controls, governance processes, and compliance validation.
Justin will provide a secure production environment and implement patch management and backups with advanced automation.
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Justin Montgomery - Cybersecurity
Project Management: Metis Fees Metis employs the most qualified technical and administrative industry experts. The following fee estimations denote an 18-month project contract, with 6-month warranty service:
Fees for Dedicated Metis Personnel: Project Manager
$
234 112.72
Data Architect
$
194 370.10
Data Analytics
$
154 791.81
Quality Engineer
$
151 420.80
DevOps Engineer
$
207 812.04
Security Engineer
$
300 625.00
UX Specialist
$
10 795.85
System Architect (AWS Solutions Architect -- Professional)
$
50 376.63
Cloud Engineer (AWS DevOps -- Professional)
$
24 916.67
TOTAL CONSULTANT FEES
$
1 329 221.62
*All fees are subject to change and are not guaranteed, except prices for an order/server that have been accepted by Flix2You, Inc. and/or its affiliates (“Seller”) are not subject to change after acceptance. Prices stated do not include sales, use or excise tax or any other tax, duty or charge which is now in effect or may be hereafter imposed by any Federal, State or other authority. All such taxes, duties or other charges shall be paid by Buyer unless Buyer shall provide Seller an acceptable exemption certificate.
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Fees for Off-Prem Metis Support:
Project Management: Scope of Work
Please Note: All intellectual property related to our work with Flix2You will be assigned to Flix2You All legal fees required by the deployment of our cloud solution will be borne directly by Flix2You. Metis will be responsible for all expenses incurred by Metis employees in connection to our work with Flix2You, except for reasonable travel and other out-of-pocket expenses pre-approved by Flix2You.
Metis Data Group
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While our fees might appear high at first glance, we offer the best value possible for our clients. Our proposal is based off the following conceptual cloud architecture that offers Flix2You a crucial and cost-effective competitive edge necessary for achieving a high user growth rate.
Project Management: Why Cloud? We chose a cloud infrastructure solution for the following reasons: Less upfront capital investment is required compared to an in-house solution. Cloud infrastructure providers, such as Amazon Web Services, offer their on-demand services on a pay-as-you-go basis Cloud infrastructure is physically located in multiple geographical locations. Hardware failure in one geographical zone would mean an automatic failover to another separate geographical zone High level of failure tolerance because data is automatically replicated across different servers in multiple geographically separate areas Fast dynamic provisioning of cloud resources. Software and hardware can be automatically scaled up or down according to Flix2You usage requirements
Project Management: Why AWS?
With over 400+ Media and Entertainment partners, AWS brings 15 years of experience supporting transformation for leading industry customers such as Comcast, Discovery Inc., Disney, FORMULA 1, FOX, HBO Max, Hulu, Method Studios, MGM, The National Football League, Netflix, Nikkei, Peacock, Sky, TF1, Untold Studios, ViacomCBS, and Weta Digital. We at Metis hold that AWS provides the infrastructure backbone that Flix2You both desire and so desperately need. You want to grow your future. Let Metis give you the opportunity.
Metis Data Group
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AWS for Media & Entertainment aligns the most purpose-built media and entertainment capabilities of any cloud—including nine AWS Services, 11 Solutions, dedicated appliances, and more than 400 AWS Partners—against five solution areas to help customers transform the industry: Content Production; Media Supply Chain & Archive; Broadcast; Direct-to-Consumer & Streaming; and Data Science & Analytics.
Project Management: Projected Annual Budget Projected Annual Budget for Technology and Development Based on Netflix as a suitable comparison and given Flix2You’s smaller user base, we estimate that the annual technology and development costs would be USD 10.40 per subscriber. We base this information off the growth rate of Netflix's annual technology and development expenses as a whole and per subscriber, provided for reference in the following:
Netlfix T/D Dev (in billions) Netflix Paid Subscribers (in millions) Netflix Annual T/D per Subscriber 200 150 100 50 0
2014
2015
2016
2017
2018
2019
If Flix2You had a subscriber-equivalent of 3.65m subscribers, which we consider as prudent and reasonable given Flix2You’s 20m user base, that would mean an annual Flix2You technology and development project expense of USD 37.96m. This is based off the similar growth rate depicted by Netflix above after they ported a majority of their services to AWS.
$10.40 Metis Data Group
The annual technology and development costs would be USD 10.40 per subscriber.
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From 2014 to 2019, Netflix's annual technology/development expenses increased 236.98% During the same time, their number of paid subscribers increased 206.76% Meaning, in 5 years, Netflix's annual t/d expenses per subscriber only increased 9.89%
Project Management: Timeline & Gantt Chart Performance goals are a good way to monitor and measure progress. We estimate that we need 18-months from proposal to completion, given the dedicated Metis team listed above. Should you require a shorter or longer timeframe, we remain confident that we will be able to meet your needs. We also offer a 6-month warranty period to rectify any edge cases that might crop up during the actual performance.
Metis project proposal
Project analysis completed
Detailed system design completed
29 April 2022
30 May 2022
4 Nov 2022
Development completed
Implementation completed
Maintenance completed
13 April 2023
19 June 2023
31 August 2023
New system goes live
Project sign-off
Warranty expiration
13 October 2023
25 October 2023
3 July 2014
Metis Data Group
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Key Project Milestones:
Please reference our Gantt Chart below for a more detailed deconstruction of Metis Data Group's proposed project timeline. We estimate a five-phase, 18-month lead time to completely transition Flix2You infrastructure to AWS Cloud:
Phase 01
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Phase 02
Please reference our Gantt Chart below for a more detailed deconstruction of Metis Data Group's proposed project timeline. We estimate a five-phase, 18-month lead time to completely transition Flix2You infrastructure to AWS Cloud:
Phase 03
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Phase 04
Please reference our Gantt Chart below for a more detailed deconstruction of Metis Data Group's proposed project timeline. We estimate a five-phase, 18-month lead time to completely transition Flix2You infrastructure to AWS Cloud:
Phase 05
Performance goals are a good way to monitor and measure progress. Whether you're looking for compute power, database storage, content delivery, or other functionality, AWS has the services to help you build sophisticated applications with increased flexibility, scalability, and reliability.
Since AWS aligns the most purpose-built media and entertainment capabilities of any cloud infrastructure to help customers like Flix2You transform the industry, we're confident our carefully curated team will deliver your workloads expediently to accelerate faster time to value.
Metis Data Group
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However, one of the greatest advantages is the speed at which full-scale cloud implementation can occur, so your expert team of AWS engineers has constructed the 18-month timeline with complete confidence.
User Analysis The Metis Data Group is pleased to offer the following user analysis. What will follow is a comprehensive high-level overview of what we recommend to be how Flix2You organizes the employees that will manage the newly formed database solution. The following recommendations are based on industry norms and best practices and are rooted in our understanding of how Flix2You wants to grow. First, we recommended that Flix2You embrace parts of the Agile Methodology, specifically the discipline of Scum and the organization it brings. Agile brings about a world of change but within it and within Scrum come advantages that will allow Flix2You to more effectively and efficiently operate within its respective market. For example, Scrum allows for teams to be able to do the following: Clearly define objectives Achieve success via delivering objectives/meeting goals Identify backlogs and plan for work to be done in later Sprints.
Accurately plan work into Sprints Meet daily to discuss roadblocks and ask for help Conducts Sprint retrospectives to analyze process and automate where possible
Metis Data Group
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These factors will lead to Flix2You better-utilizing resources, understanding customer feedback, and implementing solutions to grow their business. This, combined with Amazon Web Services' tools, creates an added value for the overall project and maximizes efficiency.
User Analysis: Core Recommended Users Database Team Product Owner (DBTPO): The DBTPO is responsible for interfacing between upper management and Database Core Teams that execute company priorities and conduct the everyday work on the Database. The DBTPO will meet with other department heads to gather both internal and external requirements and, upon receiving those requirements, then conduct sprint planning with the Scrum Master to deliver the planned work to the Core Teams. While this user has a technical understanding of the Database solution, they also need to be well versed in the business realm. Therefore, this individual will need to receive the following pieces of training/certifications: SAFe® Certified Product Owner/Product Manager AWS Certified Solutions Architect – Associate
CompTIA Security+ Certification Harvard University's Resilient Leadership Class
Database Team Scrum Master (DBTSM): The DBTSM is responsible for planning work with the DBTPO and setting expectations for the Database Core Teams. They constantly communicate with Core Teams to understand roadblocks, procure assistance, and manage timelines set forth by project parameters. While the DBTSM is involved in planning, it is not the responsibility of the S.M. to interface with upper management. It is the responsibility of the S.M. to manage the tasks agreed upon by the P.O. and upper management. S.M.s serve as the medium between the P.O. and Core Teams. This individual needs to be able to communicate with the P.O. and Core Teams effectively, and therefore, will need the following training/certifications: SAFe® Certified Scrum Master CompTIA Security+ Certification
St. Joseph's University Servant Leadership Course
Database Team Solutions Architect (DBTSA): The DBTSA is responsible for effectively implementing the AWS Solutions services prescribed by this proposal. The DBTSA knows the system's capabilities and with extensive AWS experience, is the SME. They work closely with the Core Teams to assist as a resource when they encounter roadblocks and procures solutions to specific needs. They are charged with reporting and analyzing the processes, and implementing automation. This individual is highly technical and understands the requirements and system capabilities of AWS Solutions. This individual will need to receive the following pieces of training/certifications: AWS Certified Solutions Architect – Associate AWS Certified Database – Specialty
CompTIA Security+ Certification Lean Six Sigma Green Belt Certification
Database Team Solutions Architect (DBTSA): The DBTSA is responsible for effectively implementing the AWS Solutions services prescribed by this proposal. The DBTSA knows the system's capabilities and with extensive AWS experience, is the SME. They work closely with the Core Teams to assist as a resource when they encounter roadblocks and procures solutions to specific needs. They are charged with reporting and analyzing the processes, and implementing automation. This individual is highly technical and understands the requirements and system capabilities of AWS Solutions. This individual will need to receive the following pieces of training/certifications: Oracle Database SQL Certified Associate Certification IBM Certified Database Associate
Database Team Product Owner (DBTPO): Members of the Upper Management Team consist of the current 12 UMT employees who need to access the data for analytics and report generation in support of business operations. At least two members of the UMT should have the following certifications obtained two years after the solution has been implemented: AWS Certified Solutions Architect – Associate Google Data Analytics Professional Certificate
Metis Data Group
CompTIA Security+ Certification IBM Certified Database Associate
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AWS Certified Solutions Architect – Associate AWS Certified Database – Specialty
User Analysis: Rights, Access, and Permissions Position
Role / Functions
Persmissions
Database Team Product Owner (DBTPO):
Planner / Reviewer of Data
Lower Admin: Read / Write
Database Team Scrum Master (DBTSM):
Planner / Leader of DBCT
Lower Admin: Read / Write
Database Team Solutions Architect (DBTSA):
SME / Designer / Support
Full Admin Access: Read/Write/Execute
DB Core Team
DB Management Team
Full Admin Access: Read/Write/Execute
Upper Management Team
Executive Management
Management: Read/Write
DB Core Team
DB Management Team
Full Admin Access: Read/Write/Execute
Upper Management Team
Executive Management
Management: Read/Write
Metis Data Group
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The following table is a recommendation we would like to make to Flix2You. These prescribed measures allow for security, integrity, and accessibility of both current and new Flix2You employees:
Organization of Data The Flix2You system contained the fields and entities necessary to collect relevant data for its needs. Still, now that the company is moving fully to an online model—a la Netflix—it needs a schema modified for the adjusted environment. For example, renting and buying movies would be fully digital with an online model. As a result, the customer would not need to visit a brick-and-mortar location to select a film or return upon completion since all rentals either digitally expire or return automatically at the end of the rental period without a customer needing to drop off a physical disk. On the other hand, the old schema contained several fundamental issues holding it back; for instance, a previous_transaction_id field that provided no use, pulling preceding transactions for either individual customers or a set time period already providing data. Combining these various changes and flaws with the fact that service users will have a subscription option, which will provide discounts on all movies rented or sold, much about the current schema needs to be changed. The Metis Data Group elected to take a normalized approach to the redesign. After removing extraneous fields and adding new ones to account for the digital environment, the resulting scheme was reduced to the 3rd normal form.
Metis finds this a worthy trade-off, as later sections will cover the cloud-based logistics that make using this system less intensive than the previous one.
Metis Data Group
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As a result, the new system will have no repeating groups of data, no partial dependencies, and no transitive dependencies. While this means that the schema intrinsically reduces the data redundancy and the chance for data anomalies, running queries using join operations will still require many resources.
Flix2You Updated ERD:
To see what a portion of the schema looks like while broken down and utilized, see examples for three of the tables below: SQL for Creating Tables
SQL for Populating Tables
CREATE TABLE individual_rating ( movie_id int NOT NULL, customer_id int NOT NULL, rating int, CONSTRAINT fk_movie_rating FOREIGN KEY (movie_id) REFERENCES movies (movie_id), CONSTRAINT fk_customer_rating FOREIGN KEY (customer_id) REFERENCES customers (customer_id) );
INSERT INTO invidiual_rating VALUES (2, 5, 4) INSERT INTO invidiual_rating VALUES (1, 3, 2) INSERT INTO invidiual_rating VALUES (4, 2, 5)
CREATE TABLE accounts ( account_id int NOT NULL, customer_id int NOT NULL, payment_method_code int NOT NULL, account_name varchar(32), NOT NULL, account_created_date date, NOT NULL, account_details varchar(256), PRIMARY KEY (account_id), CONSTRAINT fk_account_customer FOREIGN KEY (customer_id) REFERENCES customers (customer_id), CONSTRAINT fk_account_pay_method FOREIGN KEY (payment_method_code) REFERENCES payment_methods (payment_method_code) );
Metis Data Group
INSERT INTO accounts VALUES (1, 1, 1, 'John Connor', '1216-2018', 'First subscriber on our new system!') INSERT INTO accounts VALUES (2, 2, 4, 'Maggie Sue', '0106-2019', '') INSERT INTO accounts VALUES (3, 3, 2, 'Richard Harris', '0112-2019', '')
Relational Schema individual_rating (movie_id, customer_id, rating) accounts (account_id, customer_id, payment_method_code, account_name, account_created, date, account_details) subscription (subscription_id, customer_id, monthly_fee)
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CREATE TABLE subscription ( subscription_id int NOT NULL, customer_id int NOT NULL, monthly_fee money, PRIMARY KEY (subscription_id), CONSTRAINT fk_subscribed_customer FOREIGN KEY (customer_id) REFERENCES customers (customer_id) );
INSERT INTO subscription VALUES (1, 1, 6.50) INSERT INTO subscription VALUES (2, 2, 6.50) INSERT INTO subscription VALUES (3, 3, 6.50)
Database Administration: Roles & Responsibilies Insofar as functional administration, our recommendation parallels those included User Analysis: Core Recommended Users.
Position
Role / Functions
Persmissions
Database Team Product Owner (DBTPO):
Planner / Reviewer of Data
Lower Admin: Read / Write
Database Team Scrum Master (DBTSM):
Planner / Leader of DBCT
Lower Admin: Read / Write
Database Team Solutions Architect (DBTSA):
SME / Designer / Support
Full Admin Access: Read/Write/Execute
DB Core Team
DB Management Team
Full Admin Access: Read/Write/Execute
Upper Management Team
Executive Management
Management: Read/Write
DB Core Team
DB Management Team
Full Admin Access: Read/Write/Execute
Upper Management Team
Executive Management
Management: Read/Write
Metis Data Group
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Specifically, the Amazon Web Services Solutions Architect and Database Core Team, as seen in the following, will handle the implementation and management of all AWS-related sources, including backup, recovery, security, data-loading, and any other operative functions:
Database Administration: Backup & Recovery
In terms of Database Backup and Recovery, we propose multiple redundancies using AWS Database Migration Service, existing on-premise infrastructure, and AWS Aurora in a primary master - secondary master - slave configuration to comply with ACID requirements.
02
03
04
Additionally, AWS' primary Backup & Restore dashboard allows for synchronous backups without pulling bandwidth and resources from day-to-day business activities. With dataprotected transfer services piled with redundant utilities for the safe and effective transfer, we can ensure Flix2You will maintain "scalable, durable, and secure dataprotection solutions (Amazon, n.d.-e)." With Flix2You, Metis will implement AWS Database Migration Service to perform continuous data replication. Continuous data replication has a multitude of use cases including Disaster Recovery instance synchronization, geographic database distribution (mentioned above), and Dev/Test environment synchronization. You can use DMS for both homogeneous and heterogeneous data replications for all supported database engines. Additionally, the source or destination databases can be located in your own premises outside of AWS, running on an Amazon EC2 instance. Therefore, as an additional redundancy for backup and recovery, Metis will integrate Flix2You's current infrastructure and servers into AWS's Data Migration and Recovery service through another clone-slave implementation. Upon every AWS data porting backup, which occurs every night at 11:59 AM, an additional backup of all Flix2You's data will clone itself to a series of RAID 50 configured drives. As mentioned above, integrating continuous data replication piggybacks any "instance" with instant synchronization, and will automatically backup upon commencement and close of each instance as well. AWS Database Migration Service can be used to migrate data both into and out of the cloud for development purposes as well. There are two common scenarios. The first is deploying development, test, or staging systems on AWS to take advantage of the cloud’s scalability and rapid provisioning. This lets developers and testers use copies of real production data, then copy updates back to the on-premises production system. The second scenario is when development systems are on-premises (often on personal laptops) and you migrate a current copy of an AWS Cloud production database to these on-premises systems—either once or continuously. You can avoid disruption to existing DevOps processes while ensuring the up-to-date representation of your production system.
Metis Data Group
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01
AWS Aurora has in-built load balancing and query routing capabilities (Amazon, n.d.-c). Additionally, read queries are not handled by the master nodes and are governed by the read-only slave nodes spread across different geographical areas to minimize disruption risk. Write queries are handled by the secondary master, with any changes being synchronously reflected in the primary master. The primary master acts as the "source of truth," with all nodes synching accordingly. Should the primary master fail, the secondary master would take over as the primary master and handle the query at hand (Patel, 2022).
Database Administration: Data Access & Security First, let's discuss secure transfers and backups before delving into access rights and server hardening AWS Backup & Restore offers backup protection with "data center and network architecture" built for security-sensitive organizations (Amazon, n.d.-a). This means any lingering consumer metadata is hardened against attack and theft. In addition, with B&R functionality, Flix2You can manage access, detect irregular activity, encrypt data, and perform audits with AWS Security services. You control where your data is stored, who can access it, and what resources your organization is consuming at any given moment. The buck doesn't stop there. AWS Security Services will afford Flix2You the ability to meet "core security and compliance requirements," such as data locality, protection, and confidentiality, with our comprehensive services and features (Amazon, n.d.-e). Additionally, the AWS Identity and Access Management utility affords superior identity and access controls "combined with continuous monitoring for near realtime security information (Amazon, n.d.-e). Furthermore, this allows the Database Administrator to manage clearance levels to set user- access restrictions—both inhouse and consumer exterior—or edit structural data within Flix2You's core database.
With server hardening, regional data filtration, and automated manual security tasks against attacks like DDoS or Ransomware, Flix2You can effectively divert focus to data analytics, business innovation, and scaling. Therefore, ever-working towards their goal of becoming the preeminent movie rental company in the marketplace.
Metis Data Group
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Looking at our User Analysis, only certain people have access to the database, and thus, we can allow them certain privileges while accessing the data.
Database Administration: Dataload & Migration Since our proposed implementation replaces Flix2You's current operational database, let us discuss how Metis plans to migrate your existing database data to the AWS Cloud, specifically with AWS for Media & Entertainment's purpose-driven Database Migration Service, and how it may or may not impact daily operations. First, AWS Database Migration Service (AWS DMS) helps you migrate databases to AWS quickly and securely. The source database remains fully operational during the migration, minimizing downtime to applications that rely on the database. Since all data changes to the source database (Flix2You) that occur during the migration are continuously replicated to the target (AWS EC3), the source database maintains full functionality during migration with virtually zero impact on current or future daily operations. After the database migration is complete, Flix2You's database will remain synchronized with the source for as long as you or your dedicated Data Architect chooses, allowing you to switch over the database at a convenient time or, in Flix2You's case, remain configured as a redundant backup (discussed in Backup & Recovery). Therefore, Flix2You, your services, and your intranet will remain fully operational.
But how does this work? And as we touched on previously, why AWS? AWS is simple to use, is reliable, supports a variance of utilities, and is low cost. Once our on-prem team's assessment and subsequent design wireframe and proof-of-concept occur, our Data Architect and accompanying engineers will begin the migration with just a few clicks in the AWS Management Console. Once the migration has started, the DMS manages all the complexities of the migration process, including automatically replicating data changes that occur in the source database during the migration process. Even more impressive, the AWS Solutions Architect, DevOps, and Core Team members Metis hires and trains for Flix2You will be advanced enough to continue modernizing your data.
Metis Data Group
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The redundancy is achieved through the AWS DMS Fleet Advisor, a core utility of Metis' migration, which allows you to construct a DMS task for ongoing replication. An ongoing replication task keeps your source and target databases in sync. Once set up, the ongoing replication task will continuously apply source changes to the target with minimal latency. All DMS features, such as data validation and transformations, are available for any replication task.
Once on-site, your dedicated Metis team will do the following: Build Migration Plan Once on-site, we will build your migration plan, which will take us hours with AWS DMS, versus weeks or months without. We will utilize the DMS Fleet Advisor to Automatically build database and analytics inventories, analyze them, and create a customized migration plan with virtually no downtime.
Commence Proof-of-Concept Once devising your migration plan, Metis will install the SQL Drivers and AWS Schema Conversion utilities within your local infrastructure, configure your Microsoft SQL Server Source Database, Confiture your Aurora MySQL Target Database, and use the AWS SCT to Convert the SQL Server Schema to Aurora MySQL.
This final migration phase has us create an AWS DMS Replication Instance, AWS DMS Source and Target Endpoints, and create and run your AWS DMS Migration Task. We'll perform a bulk of analytics at this stage on your current stored data, then cut over to Aurora MySQL. to conclude and test your series of migrations. Of course, the project is not over yet. We'll engineer new data collection strategies, optimize information flow between endpoints (including backup), and continue to train your new and current staff at every step of the way.
Metis Data Group
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Instigate Amazon Instances
Database Administration: Consumer Data & Privacy We engineered a privacy policy to better serve those concerned with how their' Personally identifiable information (PII) is being used online. As used in U.S. privacy law and information security, PII is information that can be used on its own or with other information to identify, contact, or locate a single person or identify an individual in context. Please read our Private Policy—included in our Legal Issues section—to understand how we collect, use, protect, or handle consumer data and PII. Insofar as tracking analytics and cookies, these utilities are integral to data acquisition and consumer analytics. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, enabling us to provide improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction to offer better site experiences and tools in the future.
100% Metis Data Group
Our proposal allows Flix2You to extract and analyze consumer traffic securely.
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Furthermore, when ordering or registering on Flix2You's website, you may be asked to enter your name, email address, mailing address, phone number, credit card information, or other details to help you with your experience. We suggest collecting this information to enhance the consumer experience on Flix2You's website and ensure the steady and consistent acquisition of pertinent and passive data for analytics, thus enhancing revenue streams.
Dashboard & Analytics With Flix2You maintaining such a wide range of data and Information, a database dashboard will be necessary to sort this Information into categories and visual informatics that can be analyzed and reviewed to make the best business decisions for maximum growth. This Information will include business trends such as revenue and sales data and customer demographics. In addition, all data will be easily exportable to an Excel spreadsheet or PDF (Portable Document Format) document to print and use for presentations and executive meetings (iNetSoft, n.d.). By analyzing data like this, business decisions can increase revenue and lower costs. For example, by analyzing digital rental sales data combined with demographics such as the average age of users, executives can determine if entering the physical video game business is fiscally worthy of investing. Further decisions can be made from this to improve experiences either way. This could include determining ways to manage the costs of physical rentals to increase revenue. Should staying digital only be determined to be the best option for the company, routing potential funds from the physical side could help improve the user's digital experience, such as smart device apps and the Flix2You website. Our proposal suggests the use of a third-party option. We decided the best choice for our setup would be the Sisense Fusion dashboard system. Fusion is a data visualization business intelligence utility fully compatible with cloud-based databases such as those hosted on Amazon Web Services (AWS). The connection of this dashboard with Flix2You's database on the AWS cloud requires a slight adjustment to the code and then deciding which metrics will be displayed in various forms on the homepage.
This dashboard will display a wide variety of key performance indicators (KPIs) on a range of timeframes, including daily, weekly, monthly, quarterly, and yearly. By displaying data separated by these timeframes, areas not meeting business expectations can be identified, and improvement plans can be developed (Caldwell, 2022). This Information will be displayed through various visuals such as pie charts, bar graphs, change-over-time graphs, and more. In addition, daily and weekly sales data can be used to develop business decisions to improve sales over slower periods, such as promotional times.
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Sisense also hosts an entire suite of Add-Ons, which they call "Plug-Ins," that allows customization based on company needs. All of these meet Sisense's Add-Ons certification process. Sisense Fusion is currently used in various industries, including Verizon, Skullcandy, Instacart, Air Canada, Philips Healthcare, and more (Sisense, 2022).
Sales metrics and Information will also need to be broken down further and displayed within our dashboard. This data will be further broken into categories such as "movie genres." This Information can improve marketingto specific users to furtherincrease sales and increase and improve the use of the Flix2You platform.Are aspects of the Flix2You platformtoo difficult or confusing to use, and can they be improved?
Figure 1: Sample Sisense Fusion Dashboard displaying various metrics through multiple methods.
Using the updated Flix2You EntityRelationship Diagram (ERD) to the right, we can determine which data will be displayed on our Database Dashboard. This Information is communicated through charts and analytical methods discussed earlier in this section. We've preselected a choice of metrics that the database dashboard will display. These include sales revenue over various periods of Figure 2: Flix2You updated ERD time, the number of views on the platform over multiple periods, AND the current number of active and inactive users. Should other metrics be desired by the Flix2You management team, this dashboard can be customized. Below are the SQL Commands to pull the corresponding data for the metrics we preselected:
Sales Revenue per Date Range SELECT SUM(transaction_amount) FROM financial_transactions WHERE transaction_date BETWEEN ‘xxxx-xx-xx’ AND ‘xxxx-xx-xx’;
Number of Views per Date Range Number of Total/Active/Inactive Users SELECT COUNT(customer_id) FROM customers; SELECT customer_id FROM customers WHERE EXISTS(SELECT customer_id FROM customers WHERE customer_id = customer_rentals.item_rental_id HAVING COUNT(item_rental_id) > 1); SELECT customer_id FROM customers WHERE EXISTS(SELECT customer_id FROM customers WHERE customer_id = customer_rentals.item_rental_id HAVING COUNT(item_rental_id) < 1);
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SELECT COUNT(item_rental_id) FROM customer_rentals WHERE financial_transactions.transaction_date BETWEEN ‘xxxx-xx-xx’ AND ‘xxxx-xx-xx’;
Legal Issues PRIVACY NOTICE (Termly, 2022) This privacy notice for Flix2You ("Company," "we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your Information when you use our services ("Services"), such as when you: Visit our website at http://www.flix2you.com, or any website of ours that links to this privacy notice Engage with us in other related ways, including any sales, marketing, or events Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at help@flix2you.com.
SUMMARY OF KEY POINTS This summary provides key points from our privacy notice, but you can find out more details about any of these topics by visiting the Flix2You website and viewing the full Privacy Statement there. What personal Information do we process? When you visit, use, or navigate our Services, we may process personal Information depending on how you interact with Flix2You and the Services, your choices, and the products and features you use. Do we process any sensitive personal information? We do not process sensitive personal Information. Do you receive any information from third parties? We do not accept any information from third parties. How do you process my Information? We process your information to provide, improve, and administer our Services, communicate with you, prevent security and fraud, and comply with the law. We may also process your Information for other purposes with your consent. However, we process your Information only when we have a valid legal reason. In what situations and with which types of parties do we share personal Information? We may share Information in specific situations and with specific categories of third parties.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal Information. How do I exercise my rights? The easiest way to exercise your rights is by filling out our data subject request form available here, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
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How do we keep your Information safe? We have organizational and technical processes and procedures to protect your personal Information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your Information.
TERMS & CONDITIONS These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and FLIX2YOU ("Company," "we," "us," or "our") concerning your access to and use of the https://flix2you.com website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the "Site"). We are registered in Pennsylvania, United States and have our registered office at 1435 , Pittsburgh, PA 15205. You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY. Supplemental terms and conditions or documents that may be posted on the Site from time to time are at this moment expressly incorporated herein by reference. In our sole discretion, we reserve the right to make changes or modifications to these Terms of Use from time to time. We will alert you about any changes by updating the "Last updated" date of these Terms of Use, and you waive any right to receive specific notice of each such change. Please ensure that you check the applicable Terms every time you use our Site so that you understand which Terms apply. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Use by your continued use of the Site after the date such revised Terms of Use are posteD. The Information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable. The Site is intended for users who are at least 13 years of age. All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission of, and be directly supervised by, their parent or guardian to use the Site. If you are a minor, you must have your parent or guardian read and agree to these Terms of Use prior to you using the Site.
2. INTELLECTUAL PROPERTY RIGHTS Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the "Content") and the trademarks, service marks, and logos contained therein (the "Marks") are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions. The Content and the Marks are provided on the Site "AS IS" for your Information and personal use only. Except as expressly provided in these Terms of Use, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission. Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content and the Marks.
3. USER REPRESENTATIONS By using the Site, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such Information and promptly update such registration information as necessary; (3) you have the legal capacity, and you agree to comply with these Terms of Use; (4) you are not under the age of 13; (5) you are not a minor in the jurisdiction in which you reside, or if a minor, you have received parental permission to use the Site; (6) you will not access the Site through automated or non-human means, whether through a bot, script, or otherwise; (7) you will not use the Site for any illegal or unauthorized purpose; and (8) your use of the Site will not violate any applicable law or regulation. If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).
4. USER REGISTRATION You may be required to register with the Site. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
5. PROHIBITED ACTIVITIES You may not access or use the Site for any purpose other than that
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for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us. As a user of the Site, you agree not to: Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us. Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords. Circumvent, disable, or otherwise interfere with securityrelated features of the Site, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site and/or the Content contained therein. Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site. Use any information obtained from the Site in order to harass, abuse, or harm another person. Make improper use of our support services or submit false reports of abuse or misconduct. Use the Site in a manner inconsistent with any applicable laws or regulations. Engage in unauthorized framing of or linking to the Site. Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party's uninterrupted use and enjoyment of the Site or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Site. Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools. Delete the copyright or other proprietary rights notice from any Content. Attempt to impersonate another user or person or use the username of another user. Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats ("gifs"), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as "spyware" or "passive collection mechanisms" or "pcms"). Interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site. Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you. Attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site. Copy or adapt the Site's software, including but not limited to Flash, PHP, HTML, JavaScript, or other code. Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site. Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Site, or using or launching any unauthorized script or other software. Use a buying agent or purchasing agent to make purchases on the Site. Make any unauthorized use of the Site, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses. Use the Site as part of any effort to compete with us or otherwise use the Site and/or the Content for any revenuegenerating endeavor or commercial enterprise.
6. MOBILE APPLICATION LICENSE Use License If you access the Site via a mobile application, then we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the mobile application on wireless electronic devices owned or controlled by you, and to access and use the mobile application on such devices strictly in accordance with the terms and conditions of this mobile application license contained in these Terms of Use. You shall not: (1) except as permitted by applicable law, decompile, reverse engineer, disassemble, attempt to derive the source code of, or decrypt the application; (2) make any modification, adaptation, improvement, enhancement, translation, or derivative work from the application; (3) violate any applicable laws, rules, or regulations in connection with your access or use of the application; (4) remove, alter, or obscure any proprietary notice (including any notice of copyright or trademark) posted by us or the licensors of the application; (5) use the application for any revenue generating endeavor, commercial enterprise, or other purpose for which it is not designed or intended; (6) make the application available over a network or other environment permitting access or use by multiple devices or users at the same time; (7) use the appli-
-cation for creating a product, service, or software that is, directly or indirectly, competitive with or in any way a substitute for the application; (8) use the application to send automated queries to any website or to send any unsolicited commercial email; or (9) use any proprietary information or any of our interfaces or our other intellectual property in the design, development, manufacture, licensing, or distribution of any applications, accessories, or devices for use with the application. Apple and Android Devices The following terms apply when you use a mobile application obtained from either the Apple Store or Google Play (each an "App Distributor") to access the Site: (1) the license granted to you for our mobile application is limited to a non-transferable license to use the application on a device that utilizes the Apple iOS or Android operating systems, as applicable, and in accordance with the usage rules set forth in the applicable App Distributor's terms of service; (2) we are responsible for providing any maintenance and support services with respect to the mobile application as specified in the terms and conditions of this mobile application license contained in these Terms of Use or as otherwise required under applicable law, and you acknowledge that each App Distributor has no obligation whatsoever to furnish any maintenance and support services with respect to the mobile application; (3) in the event of any failure of the mobile application to conform to any applicable warranty, you may notify the applicable App Distributor, and the App Distributor, in accordance with its terms and policies, may refund the purchase price, if any, paid for the mobile application, and to the maximum extent permitted by applicable law, the App Distributor will have no other warranty obligation whatsoever with respect to the mobile application; (4) you represent and warrant that (i) you are not located in a country that is subject to a U.S. government embargo, or that has been designated by the U.S. government as a "terrorist supporting" country and (ii) you are not listed on any U.S. government list of prohibited or restricted parties; (5) you must comply with applicable third-party terms of agreement when using the mobile application, e.g., if you have a VoIP application, then you must not be in violation of their wireless data service agreement when using the mobile application; and (6) you acknowledge and agree that the App Distributors are third-party beneficiaries of the terms and conditions in this mobile application license contained in these Terms of Use, and that each App Distributor will have the right (and will be deemed to have accepted the right) to enforce the terms and conditions in this mobile application license contained in these Terms of Use against you as a third-party beneficiary thereof.
7. SUBMISSIONS You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other Information regarding the Site ("Submissions") provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you. You hereby waive all moral rights to any such Submissions, and you hereby warrant that any such Submissions are original with you or that you have the right to submit such Submissions. You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your Submissions.
8. ADVERTISERS We allow advertisers to display their advertisements and other Information in certain areas of the Site, such as sidebar advertisements or banner advertisements. If you are an advertiser, you shall take full responsibility for any advertisements you place on the Site and any services provided on the Site or products sold through those advertisements. Further, as an advertiser, you warrant and represent that you possess all rights and authority to place advertisements on the Site, including, but not limited to, intellectual property rights, publicity rights, and contractual rights. We simply provide the space to place such advertisements, and we have no other relationship with advertisers.
9. SITE MANAGEMENT We reserve the right, but not the obligation, to: (1) monitor the Site for violations of these Terms of Use; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Use, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site.
10. PRIVACY POLICY We care about data privacy and security. By using the Site, you
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1. AGREEMENT TO TERMS
TERMS & CONDITIONS CONT'D
11. TERM AND TERMINATION These Terms of Use shall remain in full force and effect while you use the Site. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS OF USE, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OF USE OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SITE OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.
court to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator. If for any reason, a Dispute proceeds in court rather than arbitration, the Dispute shall be commenced or prosecuted in the state and federal courts located in Allegheny, Pennsylvania, and the Parties hereby consent to, and waive all defenses of lack of personal jurisdiction, and forum non conveniens with respect to venue and jurisdiction in such state and federal courts. Application of the United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act (UCITA) are excluded from these Terms of Use. In no event shall any Dispute brought by either Party related in any way to the Site be commenced more than two (2) years after the cause of action arose. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court. Restrictions The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.
If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.
15. CORRECTIONS
12. MODIFICATIONS AND INTERRUPTIONS
16. DISCLAIMER
We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Site without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site. We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance of the Site. Nothing in these Terms of Use will be construed to obligate us to maintain and support the Site or to supply any corrections, updates, or releases in connection therewith.
THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE'S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
13. GOVERNING LAW These Terms of Use and your use of the Site are governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania applicable to agreements made and to be entirely performed within the Commonwealth of Pennsylvania, without regard to its conflict of law principles.
4. DISPUTE RESOLUTION Binding Arbitration If the Parties cannot resolve a Dispute through informal negotiations, the Dispute (except those Disputes expressly excluded below) will be finally and exclusively resolved by binding arbitration. YOU UNDERSTAND THAT YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL WITHOUT THIS PROVISION. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association ("AAA") and, where appropriate, the AAA's Supplementary Procedures for Consumer-Related Disputes ("AAA Consumer Rules"), both of which are available at the AAA website: www.adr.org. Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA Consumer Rules and, where appropriate, limited by the AAA Consumer Rules. If such costs are determined by the arbitrator to be excessive, we will pay all arbitration fees and expenses. The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by either Party. If The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except where otherwise required by the applicable AAA rules or applicable law, the arbitration will take place in United States, Pennsylvania. Except as otherwise provided herein, the Parties may litigate in
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There may be Information on the Site that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other Information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the Information on the Site at any time, without prior notice.
17. LIMITATIONS OF LIABILITY IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE LESSER OF THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY
CAUSE OF ACTION ARISING. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
18. INDEMNIFICATION You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of: (1) use of the Site; (2) breach of these Terms of Use; (3) any breach of your representations and warranties outlined in these Terms of Use; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Site with whom you connected via the Site. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding subject to this indemnification upon becoming aware of it.
19. USER DATA We will maintain certain data that you transmit to the Site to manage the performance of the Site and data relating to your use of the Site. Although we perform routine backups of data, you are solely responsible for all data that you transmit or related to any activity you have undertaken using the Site. You agree that we shall have no liability to you for any loss or corruption of any such data. You hereby waive any right of action against us arising from any such loss or corruption of such data.
20. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email, and on the Site satisfy any legal requirement that such communication is in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SITE. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction that require an original signature or delivery or retention of non-electronic records, or payments or the granting of credits by any means other than electronic means.
21. CALIFORNIA USERS AND RESIDENTS If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 4451254.
22. MISCELLANEOUS These Terms of Use and any policies or operating rules posted by us on the Site or in respect to the Site constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms of Use shall not operate as a waiver of such right or provision. These Terms of Use operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. Suppose any provision or part of a provision of these Terms of Use is determined to be unlawful, void, or unenforceable. In that case, that provision or portion of the condition is deemed severable from these Terms of Use and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us due to these Terms of Use or use of the Site. You agree that these Terms of Use will not be construed against us after having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Terms of Use and the lack of signing by the parties hereto to execute these Terms of Use.
23. CONTACT US To receive further information, please contact: FLIX2YOU 1435 Bedford Ave, Suite A Pittsburgh, PA 15219 United States Phone: 4122706766 help@flix2you.com
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Dean, B. (2021, October 7). Netflix Subscriber and Growth Statistics: How Many People Watch Netflix in 2022? Backlinko. https://backlinko.com/netflix-users
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We thank you for your continued support in our efforts to optimize data.
Thank you to the following IST 210 - Group 4 members who devoted significant amounts of time this semester constructing this excellent proposal. It's been a blast:
We appreciate your consideration of our proposal.
DYLAN CASTRO
YUN CHAN
CHRISTIAN GRAUL
TUSHAAR KHURANA
-Metis Data Group
ALEXANDER JUSTIN CHRISTIAN GRAUL MARSHALL MONTGOMERY
Metis Data Group
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Acknowledgements
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