Health and Productivity Fiscal Year 2020 Annual Report

HEALTH AND PRODUCTIVITY UNITS: ANNUAL REPORT 2020 July 1, 2019–June 30, 2020

Supporting Campus Through a Crisis and Beyond The COVID-19 pandemic required workforce pivots that humbled and inspired the Health & Productivity units of University Human Resources.

We were honored to support employees in ways that kept them connected to each other.

University Human Resources Human Resources provides leadership in shaping an equitable and inclusive culture that drives diversity, excellence and innovation by supporting talent, engagement and the employee work experience.

COVID-19 Response Highlight:

UI CHILD CARE ASSIST School and daycare center closures left many employees without reliable, safe child care during work shifts. In response, we formed UI Child Care Assist to support employees with child care needs.

Child Care Matching Service A concierge service matched employees in critical roles with local child care options that fit their unique needs.

• 67 faculty and staff served; each received 1-3 childcare options • 18 volunteer child care providers identified through United Way partnership • New website for just-in-time local child care information

“Thank you so much for setting this up.

Staff parents truly appreciate your dedication to our family needs!”

“Thank you for this opportunity. It really made a bad situation not so bad. I appreciated not having to worry about how I was going to get my hours.”

–Emily Meyer, College of Dentistry

MENTAL HEALTH SUPPORT in Times of Crisis

Working with the university’s Critical Incident Management Team Mental Health Subcommittee, Health & Productivity programs addressed challenges during COVID-19 and beyond through:

• Public forums on mental health open to the campus community—400 faculty, staff, and students attended first forum in April

• UI Health Care webinars on holistic well-being featuring campus experts—over 20 created since March

• New web guide for campus mental health resources: mentalhealth.uiowa.edu

Remote-Work Survey Shows Engagement and Well-Being In April, University Human Resources surveyed faculty and staff (excluding UI Health Care) directed to work remotely in light of COVID-19. An excellent response rate of 52% showed surprising and good news, including: • Employees were overwhelmingly (84%) positive about their work • Supervisor communication (96%) and support (94%) were strong • Working remotely had a neutral or positive effect on different facets of well-being including healthy eating (74%), restful sleep (75%), and stress management (72%)

Gift Funds UI employees reported that financial barriers were the most common challenge to securing child care. A generous gift from the Richard O. Jacobson Foundation funded child care reimbursement for UI Health Care employees in frontline patient care roles during the COVID-19 crisis.

• 653 UI Health Care employees received funds

“Thank you so much! That helps out a lot!

I am so grateful for this!”

“Wow! This is so amazing and generous.”

Support from Reassigned Staff Five staff members reassigned from their regular duties helped administer these programs, ensuring they had meaningful work that could be completed from home.

“Every working parent knows how invaluable safe and high-quality child care is in order to focus and do our jobs. Your efforts to find these resources for our staff goes a long way to ensure that we have the skilled health care workforce we need to battle this pandemic. Please know the time you are devoting to securing care for these families is greatly appreciated.”

—Amy O’Deen BSN, MHA, Senior Associate Director, UI Hospitals and Clinics; Interim Executive Director, UI Stead Family Children’s Hospital

Elder Care Pilot with LivWell Seniors 2019 Personal Health Assessment data revealed 24% of UI employees report trouble doing their best work due caregiving responsibilities. Recognizing the needs of caregivers and an aging university workforce, Family Services launched an enhanced elder caregiving program with a local organization, LivWell Seniors.

Timing of this partnership coincided with the Covid-19 pandemic, which put people over 65 at particular risk and prompted new concerns among caregivers.

Commitment to Diversity In July 2019, all Health & Productivity programs and services added an evaluation question designed to explore perceptions of diversity and inclusion in our programs. Across all programs, 91-100% of participants agreed with the statement “my

identities were respected during my participation in this program or service.”

• 126 employees served through the program, a three-fold increase over 2019 • Senior Living Solutions include move-ins to facilities and/or in-home safe living assessments - 48 completed for UI families

“When I first contacted LivWell Seniors, I was overwhelmed and in crisis. I needed a quick solution. After my initial phone call, a home visit was arranged right away. Tours were arranged of several assisted living facilities, and the very next week my dad was in his new place and safe, putting me at ease.

“[LivWell Seniors] is a valuable employee benefit, empowering us to make the best choices for our family members.”

–Sarolta Peterson, International Programs, in-home assessment

Type 2 Diabetes

HEALTH AND WELLBEING

program outcomes

10-WEEK WEIGHT MANAGEMENT

DIABETES PREVENTION PROGRAM

UI EMPLOYEE ASSISTANCE PROGRAM

262 participants

35 participants

985 participants in 1613 sessions

• 30% reduced their risk of type 2 diabetes

At midpoint of 12-month long program:

• 100% felt understood and respected

• 5.5 pounds average weight loss at program completion

• 50% reduced their risk of type 2 diabetes

• 99% were satisfied with service

WHAT IS 5-2-1-0?

5-2-1-0 HEALTHY 5 CHOICES 2COUNT

5-2-1-0 Healthy Choices Count! helps keep Iowans healthy by focusing on the importance of good habits that support healthy eating and an active lifestyle. It’s how we can all live 5-2-1-0!

or more fruits and vegetables

1

or less hours of screen-time or more hours of physical activity

757 participants 0 sugary drinks - choose water!

• 26% improved fruit/ vegetable intake (5 per day) www.IowaHealthiestState.com/5210

IS 5-2-1-0?

• 22% reducedWHAT daily, recreational screen time (2 hours or less per day)

5-2-1-0 Healthy Choices Count! helps keep Iowans healthy by focusing on the importance of good habits that support healthy eating and an active lifestyle. It’s how we can all live 5-2-1-0!

5 or more fruits and vegetables 2 at least 1 hour • 26% reported 1 of physical activity per day 0 or less hours of screen-time

or more hours of physical activity sugary drinks - choose water!

• 24% reported zero sugary drinks

www.IowaHealthiestState.com/5210

• 81% engaged their family in healthy choices • 98% said their personal well-being improved

• 8.6 pounds average weight loss

RESILIENCESPECIFIC TRAININGS 70 presentations/trainings to over 1500 faculty/staff in person and online through FY20 • 100% identities were respected when participating in resilience training • 100% satisfied with the quality of the information received • 90% reported resilience increased • 90% ability to perform optimally increased

• 84% said personal well-being improved • $161,709 saved by having an internal EAP

QPR SUICIDE PREVENTION TRAINING 110 participants • 100% would recommend the program to others

OVERALL FY20 CONTACTS 13,080 unique members of UI community served 21,500+ touch-points through University Human Resources well-being programs