UHKF 2013-14 Giving Report

2013-14 giving Report

University Hospitals Kingston Foundation

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Greetings From the Board of Directors

Elia Anagnostopoulos Chair, Board of Directors

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s I look back on my two years as Chair, I can hardly believe all that we’ve accomplished and all that I’ve learned. I remember feeling humbled when I was asked to take on this important position of community leadership.

And I conclude my time as

Chair feeling humbled that our donors, my fellow board members, our volunteers, staff and hospital champions have allowed us to accomplish so much together.

There are two particular accomplishments I want to highlight.

The first is the accreditation of our foundation under the Imagine Canada national standards program for charities and nonprofits. We are one of only six hospital foundations and 100 charities or nonprofits from across the country to achieve this external peerreviewed recognition of our commitment to high quality governance, financial, ethical and operational practices. We sought this designation because we knew it would keep us focused on the right issues to deliver the best service to you.

The second is the legal amalgamation of our four foundations — the product of

two full years of discussions.

Though our donors will see few changes in their interactions with the foundation, this milestone event means that we’ll reduce our administrative and governance burden significantly. One board, one investment portfolio, one granting process and one set of financial records will mean that our team can focus on the most important part of our mission – to engage and inspire you in supporting excellent care in our hospitals.

I am honoured to have served as chair of our foundation and I thank you for entrusting your donations to us.

I look forward to many more great accomplishments for our hospitals, our health and our future.

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niversity Hospitals Kingston Foundation would like to acknowledge, with our thanks, the community volunteers who served on our 2013-2014 Board of Directors:

• Elia Anagnostopoulos, Chair • Cathy Dunne, Vice Chair • Colleen Lawrie, Secretary-Treasurer • Richard Kizell, Past Chair • Debbie Corcoran • William Dalton • Shawn Geary (resigned September 2013) • Bittu George • Dr. Shawna Johnston • Dale Kenney (retired December 2013 - replaced

by Sandra Carlton) • Dan J. MacWhirter • Patrick McCue

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Back row (l-r): Denise Cumming, Shawn Geary, Dan MacWhirter, William Dalton, Colleen Lawrie Front row (l-r): Bohumir Pazderka, Cathy Dunne, Elia Anagnostopoulos, Patrick McCue, Debbie Corcoran

• Bohumir Pazderka • Dr. David Pichora • Michael Robinson • Leslee Thompson

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A Message From the Executive Director

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ow many people does it take to build a foundation? In our case, the answer is 109.

That’s the number of community leaders who have stepped forward to serve on the boards and board committees of our four hospital foundations since the UHKF was incorporated in 2005.

That’s 109 individuals who have shared their expertise in patient care, finance, communications, volunteer management, strategic planning, accounting, investments, granting and community engagement.

Every one of them has helped shape the mission, the vision, the values and the brand of our joint foundation. They’ve played a key role in helping to transform a modest level of community support to a strong and consistent source

Please join us in thanking Lafarge Canada Inc. for their sponsorship of the Celebration of Giving on June 19, 2014 and The Blue Swing Jazz Band for providing entertainment.

of donations that fund patient care equipment, facilities, education and research.

As a patient and community member who’s directly benefited from this support, I’m so grateful for the leadership of these 109 people. And I’m grateful that they have helped inspire you to entrust your donations to us.

It takes vision to lead change. As we celebrate the legal amalgamation of our four foundations into one unified corporation and bid farewell to our historic fourcorporation structure, I invite you to join me in thanking these 109 volunteers. Together with the support of 55,400 donors, they’ve moved health care in our community forward. Their commitment, their talents, their financial resources and, most of all, their vision, have created a unique and effective way to

Denise Cumming Executive Director, UHKF

work together to inspire a culture of giving for the health of our community.

Cover Photo: After a terrible car crash on her 17th birthday, few believed that Maggie Shannan would ever have a full recovery.

See the story about how she defied the odds on page 4-5.

Proudly

supporting:

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hree years ago, Maggie Shannan was in a devastating car accident that she was lucky to survive. At the time, few people would have expected that she could ever have a full recovery. But Maggie, now 20, has defied the odds and has just completed her first year of studies at Queen’s University.

The accident happened along a country road near Perth just before suppertime on Maggie’s 17th birthday. One of her tires went off the road and she over-corrected the car and it careened into a hydro pole.

She broke her neck, her spine in two places, fractured her pelvis and sheared off her sacrum (tailbone). She had a significant brain injury and punctured one of her lungs.

Fortunately, the first person to come upon the scene of Maggie’s mangled car was a volunteer firefighter who knew exactly what to do. He kept her stabilized until an ambulance arrived to take to her to the hospital in Perth, where she was airlifted to Kingston General Hospital (KGH).

Maggie received five blood transfusions in the helicopter

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Maggie Shannan has just finished her first year of studies at Queen’s University, enjoying every minute of her precious life.

Maggie’s amazing recovery and when she arrived in Kingston, the trauma team got to work immediately.

Maggie spent the next six weeks in a medically-induced coma, breathing through a tracheotomy as her body began to heal.

It was a long and excruciatingly painful road to recovery, but it could not have turned out better. “There were a lot of obstacles to overcome but thanks to the care in Kingston’s hospitals, I can now run again,” Maggie says.

Maggie spent close to three months at KGH receiving some exceptional care in the intensive care unit (ICU) as well

as in the pediatrics area. She was among the first patients to receive care in the newlydeveloped spaces in both areas, which were funded in part through donations to UHKF’s Together We Can campaign. During her stay, Maggie underwent several surgeries to repair her injuries.

As her body healed and Maggie’s care requirements changed to a more rehabilitative focus, she was moved to Providence Care’s St. Mary’s of the Lake site.

It was a “big deal” for Maggie to get out of her wheelchair for the first time, but one of the most important days

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“I didn’t think that I would ever be able to feel normal again.”

Today Maggie has two screws in her hip, a rod through her pelvis and (now removed) two screws and a rod through her lumbar spine. Every day she fights through pain and fatigue from her injuries - and every day she gets stronger.

along her road to recovery was her first day without pain medication. “I was in more pain,” she recalls, but she could think more clearly—something that could never be replaced.

“You see people go down bad paths because they are on [pain medication]. It makes you feel horrible. You can’t think straight, you can’t see anything, you don’t know what is happening. It’s almost as bad as the pain itself.”

Maggie says that Dr. Richard Henry, a pain specialist, played a crucial role in helping her rid the pain medication from her body. She first met Dr. Henry in

the ICU when staff there was lifting her sedation.

The therapy he used was excruciating, as it involved injections into the affected muscles every day. The feeling, Maggie says, was more painful than when she broke the bones, but it worked. “Being in that much pain, I didn’t think that I would ever be able to feel normal again.”

Every night, after finishing his regular rounds, Dr. Henry would visit Maggie (at KGH and then St. Mary’s) to provide her injections. “I think he was the first person to believe I could have a full recovery if we work

at it. He was right.”

Once discharged from Providence Care, Maggie continued to visit Dr. Henry and the pain management team, in a clinic now at Hotel Dieu Hospital. Maggie continues to visit the clinic when she needs to, but her appointments are getting further apart. “You know, I really like [Dr. Henry].

He’s a nice guy. But one day, hopefully, I won’t be seeing him anymore!”

Donations to UHKF in support of programs, equipment, education and research at Kingston’s hospitals make a difference in the care provided to people just like Maggie. From equipment in the emergency department and diagnostics to newly-redeveloped space in the ICU and pediatrics, your donations played a role in Maggie’s incredible recovery.

Equipment used in rehabilitative and occupational therapy at Providence Care, and a special sonic ultrasound used in the pain clinic at Hotel Dieu were also purchased through donor support.

Donors have also helped fund research to help guide care plans. Community support helps to ensure members of our care delivery teams have the best education and training possible in the latest techniques to provide amazing care to people just like Maggie.

You can watch a video of Maggie’s story at: https://give. uhkf.ca/maggie

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New hospital construction now underway

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he final piece of the area’s largest-ever hospital redevelopment project funded through the $70 million Together We Can campaign is officially underway. In May 2014, ground was officially broken at the King Street West site of the new Providence Care Hospital.

The new hospital, scheduled to open in the fall of 2016, will transform the care environment for patients receiving longerterm mental health and rehabilitative care. It will be a state-of-the-art facility serving people from across Southeastern Ontario.

Services and programs from St. Mary’s of the Lake Hospital site and the Mental Health Services site of Providence Care will be relocated into the new hospital to offer a comprehensive range of inpatient and outpatient programs. Integrated Team Solutions has signed a 30-year contract to design, build, finance and maintain the new hospital.

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All inpatient rooms are single rooms and adjoin to a private, accessible washroom and shower. Daylight, fresh air and beautiful views of the natural setting on the shore of Lake Ontario will provide therapeutic effects, while interior courtyards will also allow for natural light in corridor and office spaces, providing everyone with an improved environment.

The benefits of the redevelopment projects across all three hospitals have already been, and will continue to be, felt profoundly by patients and their families. New facilities feature more supportive and private spaces for patients, better accommodation of family involvement in the care process and designs that make sense from a patient flow perspective.

Kingston’s university hospitals are now better designed to deliver on their specific roles: acute inpatient care at KGH; leading outpatient care at Hotel Dieu and specialized aging, longer-term mental health and rehabilitative care at Providence Care. Not only are our hospitals offering

Ground was officially broken for the new Providence Care Hospital in May 2014.

improved space for patient care, but they also offer wellequipped and supportive learning environments for nurses, doctors, and other health care leaders of tomorrow.

Many people have already benefitted from the new patient-centred care facilities for intensive care, pediatrics, kidney dialysis, medical/ surgical programs and mental health at Kingston General Hospital. In addition, KGH also opened a new facility for the sterilization and management of patient care equipment used at all three hospitals.

The final piece of the KGH redevelopment project was the opening of the expanded and renovated Cancer Centre of Southeastern Ontario. Today, this new specialized care facility is providing patients, their families and their friends with an environment that offers cutting-edge treatments in welcoming and beautiful spaces. Furthermore, a new

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chemotherapy suite filled with natural light is offering a renewed sense of privacy with bigger spaces for our patients.

The redevelopment brought with it two new radiation treatment bunkers, a new stateof-the-art linear accelerator, a new CT simulator, and a brachytherapy suite. A new type of radiation treatment – orthovoltage – is now available in our area. This treatment delivers a strong, highlyfocused dose of radiation that treats cancer cells without penetrating too deeply into the skin. This new technology is reducing unnecessary surgeries, making the journey for cancer patients at KGH simpler and more comfortable.

In 2012, Hotel Dieu Hospital officially cut the ribbon on the completion of its Together We Can redevelopment project with the opening of 36,000 square feet of newly-developed clinic space that is advancing Hotel Dieu Hospital’s role as a provincial leader in ambulatory health care. About 80 clinics were transferred from KGH to Hotel Dieu Hospital, resulting in an additional 50,000 patient visit annually.

Since then, Hotel Dieu has continued to shape its services to meet the growing needs of our aging population. In July 2013, five treatment rooms were added to the ophthalmology clinic, in an expansion that was fully-funded through community donations.

This badly-needed expansion is helping staff meet the growing demand for these services, a demand which has tripled in the last 10 years. The expansion also paved the way for a first-of-its-kind macular treatment centre which was

An architectural rendering of the front entrance of the new Providence Care Hospital.

The new hospital is designed to take advantage of the natural landscape in the area, maximizing the amount of light in patients’ rooms.

Every patient room in the new hospital has a large window, a desk space and a private washroom.

opened this spring.

All of these improvements are contributing to a new level of care for the patients and residents of Southeastern

Ontario, thanks to the incredible support of donors like you.

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ne day while working with a lady recovering from a stroke, Audrey Brown mused that she wished she could better understand what the woman had been through.

A few weeks later, Audrey found out.

In September, Audrey, who is a speech language pathologist at Providence Care’s St. Mary’s of the Lake site, began demonstrating signs of stroke. While a patient she was working with urged her to get help, Audrey didn’t think anything was seriously wrong.

Thankfully the phone rang and an alert colleague noticed that something wasn’t right with Audrey. An emergency code was called and she was soon loaded in an ambulance and on her way up King Street to Kingston General Hospital.

There is a narrow window of opportunity after the early warning signs of a stroke, when a person can receive treatment to prevent long-term damage to the brain. Audrey had dedicated her career to educating others about the signs of stroke – but found herself in a state of denial when

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Audrey Brown has a new tool in her stroke education tool kit: an MRI image of her brain.

When seconds count it was happening to her.

Audrey’s training and familiarity with the acute stroke program at KGH (one of the best performers in Canada) prepared her for what would happen, but she found her own experience was surreal.

She arrived at KGH so quickly that her CT scan didn’t reveal any damage, so her care team could not administer the timesensitive clot-busting drug.

Audrey’s physician needed an MRI image of her brain to see if she was a candidate for the special drug.

But the MRI was busy – and the wait was on. By the time she was able to receive the scan and the results were available, it was too close to the three-hour window of opportunity for the

drug to be given safely. The risks simply outweighed the benefits.

Thankfully, Audrey was still able to have a full recovery.

“Because of quick and skilled response of my colleagues at Providence Care and KGH, I never doubted the capable hands on whom my health and well-being depended,” she says. “Knowing the warning signs of a stroke is only half the battle. Even a seasoned medical professional can miss the obvious warning signs.”

Her experience has made her even more passionate about stroke education. “In a way, I am thankful that it happened. I have a very different view of my patients.”

You can hear Audrey’s story at http://give.uhkf.ca/Audrey.

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$6 million needed for second MRI at KGH

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ur region is fortunate to have the best stroke care possible, but our care providers need access to the best tools to provide that care. Though Audrey’s story (at left) has a positive ending, it highlights the importance of having access to diagnostic information, in a timely fashion.

Earlier diagnoses, better treatments and improved outcomes will result from the installation of a second tertiary care MRI. As KGH’s role in providing the highest level of specialty care (such as cancer care and stroke care) has grown, access to critical equipment such as MRI, has not.

The province will provide ongoing operational funding for a second machine, but the community needs to raise the $6 million needed for the purchase and installation of the equipment. The need is clear.

At any given time, there are 850 people waiting for an MRI at KGH. It is where the most complex scans are completed in the region. Anyone who is well enough and can be served at a community-based clinic is referred there. Scans that must be done at KGH are those that require special skill sets,

equipment and services such as general anesthetic for children.

Those waiting for MRI scans are prioritized by need. But because of the growing demand in our region, far too often, appointments are cancelled because a more urgent patient needs to be scanned. Imagine having a child who requires MRI scans every three months to monitor brain cancer and learning that the earliest they can get in is every five months.

More specialized care and better treatments are also resulting in more demand for diagnostic services such as MRI. This is particularly true with the

delivery of cancer care. Best practices for treatment (known as clinical standards of care) call for MRI in more instances for screening, diagnosis, disease staging, treatment planning and post-treatment assessment.

“This is about providing people with access to the imaging care they need, when they need it,” says Karen Pearson, Director of Imaging Services for KGH and Hotel Dieu Hospital. “Not only will it help us meet wait time expectations, but most importantly, it will provide patients and their care teams with access to the information they need to get on with their treatment.”

Every person waiting for an MRI at KGH is prioritized by need relative to others waiting for a scan. The problem is, there are too many people who urgently require an MRI. A second machine will help address wait times.

Photo courtesy of Matthew Manor, KGH.

“This is about providing people with access to the imaging care they need, when they need it.”

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Hospital staff show outstanding leadership

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he prestigious Davies Awards for Philanthropic Leadership are awarded annually by University Hospitals Kingston Foundation on behalf of all three of Kingston’s hospital foundations.

Award recipients are individuals or organizations who have demonstrated outstanding philanthropic leadership benefiting Kingston university hospitals and the provision of health care for the people of Kingston and Southeastern Ontario.

This year, UHKF is pleased to present the Davies Award for Philanthropic Leadership to the Run/ Walk Committee for the Child Development Centre (CDC). This group of volunteers serves as a group of enthusiastic cheerleaders standing alongside and partnering with families of the children who receive care in CDC. The CDC Run/Walk volunteers support CDC children

Participants from the Children’s Fun Run at the Child Development Centre’s Run/Walk on March 23, 2014

Saluting past winners of the Davies Awards: 2005 - The Honourable Justice William J.

Henderson 2006 - Sylvia M. Burkinshaw; Royal Bank Financial

Group 2007 - Doug Hogeboom; Homestead Land Holdings;

Brit and Sally Smith 2008 - Religious Hospitallers of St. Joseph; Sisters

of Providence of St. Vincent de Paul; Sally

and Percy Robinson and the Dr. Samuel

S. Robinson Charitable Foundation

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in every way possible so every child may succeed. They reinforce that they are valued and important children who deserve every opportunity to be the best they can be.

This group is made up of a group of incredibly devoted staff from the CDC at Hotel Dieu Hospital. Annually, they donate their time (lunch hours, coffee breaks, weekends) to organize and host the family run/walk to raise funds for needed equipment and other supports for their pediatric clients. They raise more than $20,000 per year and turn all of the funds right back to the Centre to support high priority equipment items.

These dedicated volunteers do everything from work with a local running organization to host the actual run to getting necessary street closure and signage permits from the City to recruiting “race marshals” to profiling child “ambassadors” for the run. They even take turns using their coffee breaks to staff a booth in the lobby with information about the run and sample equipment (e.g. adaptive tricycle) that they have been able to purchase with the money they have raised.

This group of volunteers really exemplifies the mission of Hotel Dieu Hospital (“…making visible the compassionate healing presence of God to all persons…”), the Foundation (“enabling our community to support excellence”) and UHKF’s values of generosity, excellence, empathy and resourcefulness.

These dedicated volunteers are leaders in the truest sense of the word – both in their work and in their giving spirit. They lead by example – supporting the clients and families with whom they partner; and embracing physical fitness that is inclusive of people of all abilities.

2009 - Kingston General Hospital Auxiliary; Volunteer Services to Hotel Dieu Hospital;

Larry Gibson 2010 - Rose of Hope Charitable Golf Tournament Committee; Geraldine Tepper 2011 - Kids for Kids Hockey Tournament; BMO Financial Group; Dan and Debbie Corcoran 2012 - Empire Life; Kinsmen Club of Kingston; John M. and Bernice Parrott Foundation 2013 - McKenna Modler (McKenna’s Dream);

Prostate Cancer Fight Foundation; Melo Hotels

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Saluting Sherri McCullough’s dedication and service

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he Ian Wilson Award for Volunteerism in Fundraising is presented annually to an individual who has demonstrated outstanding volunteer efforts in the solicitation of donations benefiting Kingston’s university hospitals through an event, organized campaign or informal activity.

The award is named in honour of Ian Wilson, a former hospital board chair, chair of the Together We Can campaign for Kingston’s hospitals and tireless volunteer with a wide range of community and health-related organizations.

University Hospitals Kingston Foundation is pleased to announce that the recipient of the 2014 Ian Wilson Award for Volunteerism in Fundraising is Sherri McCullough.

Sherri is a tremendous advocate for Kingston’s hospitals. During her term as president of Volunteer Services at Hotel Dieu Hospital she played a key role in securing a $1 million pledge to redevelopment – the largest pledge ever made by the volunteers. The donation was successfully completed recently.

As Chair of the Hotel Dieu Hospital board, Sherri champions the hospital and its mission, advocating for personal giving at the board level.

Sherri personally made dozens of telephone calls to secure sponsorship and attendance at the inaugural UHKF Leadership Breakfast signature event in October 2013.

She consistently attends community events in support of Kingston’s hospitals and health care such as the B’Nai Brith dinner, Black Tie, Founders’ Dinner, Leadership Breakfast, community golf tournaments and donor appreciation events.

Sherri is personally involved in asking for support through UHKF and is also involved in thanking major donors to Hotel Dieu.

Saluting past winners of the Wilson Award: 2011 - Mac Voisin

- Chandra Davies

- Tanya McDonald

Sherri McCullough joins Hotel Dieu Hospital Chief Executive Officer Dr. David Pichora (centre) and Robin Sharma, the guest presenter at the first Leadership Breakfast signature event in support of Hotel Dieu.

She loves to share stories about experiences of staff, families and patients in order to champion the mission of Hotel Dieu. You can see the pride she takes in creating a place for excellent patient care. Take, for example, the opening of the new clinic spaces on Jeanne Mance 4 and 5 last year. “Look around and you see bright, beautiful new clinical areas that are not only welcoming and supportive for patients and their families, but also highly functional and flexible for staff, physicians and learners. You see a setting designed to support the most innovative and excellent practices in ambulatory care,” she said.

Sherri appreciates and respects the culture, mission and values across Kingston’s hospitals, acting as an ambassador for Kingston’s hospitals as a whole whenever the opportunity arises.

Those who know Sherri personally understand she is someone who it is difficult to say “no” to, making her a great advocate for UHKF.

2012 - Chris Cunningham 2013 - Richard Kizell

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A table where many will be served

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ack Keyes may never take a seat at the head of a special table that he recently purchased – but he understands the important role it will have in providing care for hundreds of people from across Southeastern Ontario.

In December, Jack received a “wish list” of equipment needed in Kingston’s university hospitals and he decided to make a difference through the purchase of a $32,000 operating room table. Together with the Town of Gananoque and the local Legion, Jack had purchased a similar table for

the Brockville General Hospital, so he was aware of the need for this type of specialized equipment.

But the Gananoque area resident didn’t know at the time the impact his purchase would have on the staff at Hotel Dieu Hospital where the new table was installed in April. He learned that when he recently met surgical area manager Mary McKay and registered nurse Willie Leadbeater who took him to OR Room 8 to see the table.

Choking back tears of joy, excitement and gratitude, Mary thanked Jack for his generous

“It’s just what we needed.”

gift. Prior to the arrival of the table that can be adjusted in many different ways with the push of a button, surgical room staff would often have to move heavy operating room tables from other ORs in order to provide certain types of surgeries. The new table means less stress and strain on staff and a much more efficient process overall. It replaces an operating room table that was 30 years old. It was a model which had been discontinued years ago, which made finding replacement parts impossible.

It should have been replaced years ago, but the hospital did not have the resources available to do so.

Willie explained the table is already being used for many different types of surgeries such as hip and knee replacements, shoulders and colon cancer.

“It’s just what we needed.”

In the past year, 7,200 day surgeries were performed at Hotel Dieu.

Jack says that supporting our hospitals is “just common sense. As I get older, I’m using the hospitals. They help me, so I help them,” he says. “I give because it makes me happy to give. You get a lot of satisfaction if you help people.”

He supports Kingston’s hospitals through gifts of stock, which means he also benefits by avoiding capital gains taxes.

“I can’t give you $300 million to build a hospital, but I can give you something that you need.”

Jack Keyes enjoys the feeling of being able to do something that will help others. Above, Willie Leadbeater shows him how to adjust the new operating room table.

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Tom Greenlaw took his first steps on his new knee the same day as his operation. His recovery has been much faster than expected.

Short-stay program has Tom back on track

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he fact that Tom Greenlaw was able to strap on snowshoes and begin clearing fallen branches on this threeacre property from an ice storm this past winter may not seem too surprising. After all, the sixty-something retired Armed Forces man has done his best to remain fit.

But Tom’s loved ones knew that the arthritis that had set into his right knee was worsening to the point that any movement came with excruciating pain last spring. He decided it was finally time to speak with his physician about getting the joint replaced. Tom was surprised to learn about the short-stay program at Hotel Dieu Hospital where individuals who are in good health can get their hip or knee replaced and be discharged home within 48 hours.

On October 15th, Tom was given an epidural instead of full anesthetic and had the worn joint replaced. Later that day,

staff at Hotel Dieu were helping him walk on the new knee.

“It was fabulous. Honest to goodness, right from the very first person we encountered to the last person who saw me out to the car,” Tom says of the experience. “[They were] just very kind, considerate, professional people. I’ve never really had a hospital experience to that degree where everybody was right up on their game.”

Those accolades are echoed by many others who receive care at Hotel Dieu, where there is a focused mission on providing the best quality care as the region’s specialized ambulatory (or outpatient) centre. In the last two years, in fact, the day surgery program has earned top performance ratings in provincial hospital surveys that looked at patient response to overall level of care, satisfaction with overnight stays and willingness to recommend the program to

family and friends.

“Listening to our patients and families is vital to helping us better understand their experiences and expectations, and to ensuring we create a superior care environment for them,” says hospital Chief Executive Officer Dr. David Pichora.

That level of care is evident, Tom says. “The administrative people, the porters, everybody – they all believed and understood how important their role was in the overall scheme of things. You can tell they enjoy what they are doing.”

As a result of the care received at Hotel Dieu, Tom is enjoying quality time with his wife and family, looking forward to summer play time and swims in the pool with his grandchildren.

You can watch a video of Tom’s story at: http://youtu.be/ eNfbrjgL0E0

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“I’d better start giving to that hospital, after what we’ve had from them.”

Eleanor Bannister with a photo of her late husband, John.

A legacy of love

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leanor Bannister admits she has been very lucky in love. She was fortunate to have two wonderful husbands. The first was her high school sweetheart, Gordon Shantz, who died in 1992. Five years later, she fell in love with another widower, John Bannister, and, as eleanor explains, “we had 15 wonderful years together.”

Both John and Eleanor previously agreed they would be laid to rest alongside their first spouses. But through their generous support of KGH, their names will live on together on the donor walls of Kingston’s hospitals.

“I want the hospitals to be there when people need them,” Eleanor says of the reason she supports the hospitals. Not only do the facilities need to be available, but the equipment needs to be up-to-date and staff needs to know how to provide the best treatment. “We have a shining star here, and it needs to keep shining.”

Eleanor’s ties to Kingston

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General Hospital (KGH) go back decades.

After first husband, Gordon, graduated from chemical engineering at Queen’s University in 1953, they married. Eleanor worked as a nurse on KGH’s Victory 1 for the first year after the wedding. She left the nursing profession when she had her first child – but many will argue that she has always continued her compassionate ways of looking after others.

Gordon was diagnosed with diabetes while still in high school and by 1984, due to complications from the chronic condition, he had one of his legs amputated. The other leg was amputated the next year. “I just thought when Gord died, boy, I’d better start giving to that hospital, after what we’ve had from them.”

Eleanor became a loyal annual supporter of the hospitals.

When she married John in 1997, he was already a regular and generous supporter of the hospitals, she recalls. When

John met with a staff member from UHKF a few years later, to discuss a planned (estate) gift, he insisted that he wanted Eleanor’s name to be recognized as well. But Eleanor established her own bequest in order to match John’s gift and have their names recognized together.

Following John’s death, she decided that she wanted to have the pleasure of seeing her gift put to immediate use and their names publicly linked to a good cause, so she changed her bequest to a lifetime gift.

Their combined six-figure gift is being recognized through the naming of the John and Eleanor Bannister Family Waiting Room in the Intensive Care Unit (ICU) at KGH for the next 25 years. The Bannisters’ generous support will touch hundreds of families who will accompany loved ones to the ICU in the years ahead.

It’s a love story with a legacy of caring.

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Making the most of life at Providence Manor

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ou don’t need to tell Jim Stinson, Bill Taylor, Kevan Yuck or Raymond Feeley that Providence Manor is a leader in long-term care, research and education focused specifically for our aging population. They see it, every day.

Jim has lived at the Manor for eight years, where he says there is an incredible close-knit atmosphere. “We have one large family,” he says of the residents and staff. It is a place that lives its mission: to enhance quality of life by meeting the physical, emotional, social and spiritual needs of each person.

Bill moved into the Manor to be with his wife who benefitted from a specialized Alzheimer’s unit for those at risk of wandering due to dementia. It includes a secure outdoor courtyard area, with

circular pathway, fountain and landscaped gardens.

They were able to celebrate their 70th wedding anniversary together at the Manor, before she passed away. As a veteran, Bill enjoys visiting the Veterans’ Club Room and says that “Veteran’s Affairs really look after me here. The care here is outstanding, making families happy that their loved ones are here.”

It was through Providence Care’s respite program, where individuals can stay at Providence Care for a few days, that Kevan Yuck was first introduced to the home.

He was staying in a respite bed last September, when a room became available and he decided to stay at the Manor full-time. “Now, this is my home,” he says. The first

Ray Feeley, 100, is one of the many friendly faces you’ll find at Providence Manor, where care and compassion abound.

month was a bit rough, he admits, because “you wish what was the matter with you had never happened and that everything was back the way it used to be.” But with friendly staff, some new friendships and a wonderful assortment of activities, Kevan says he was able to adjust quickly.

“You don’t get the same kind of service you would get in a restaurant – you get the kind of service you would get in your home. And you get called by your first name,” he says, smiling.

But there are improvements that could be made – especially with technology, Kevan says – he longs to stay connected with his family through the internet, but there is no access to wireless services.

In fact, the building is the original site where the Sisters of Providence of St. Vincent de Paul came in 1861 to begin their work of serving people in need.

While it has a beautiful chapel and gorgeous architecture, it isn’t necessarily suited to meet the needs of today’s long-term care population, which tends to be more frail and more complicated than ever before.

New regulations in long-term care recognize the growing range of needs in our resident population and we are looking forward to innovative ways to support residents of differing ages and abilities in a home-like environment. While planning begins for the redevelopment of Providence Manor, UHKF anticipates that donors will play a significant role.

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Silka Olvet’s ear molds come in a variety of bright colours.

Hearing clearly

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ight-year-old Silka Olvet has a smile that can light up virtually any room – even the old, drab audiology clinic area at Hotel Dieu Hospital where she receives amazing care that enables her to experience the sounds of the world.

After Silka was born at their Buck Lake home in 2006, Leslie Kirby-Olvet, noticed her infant daughter didn’t startle when the family’s dog would bark.

At six weeks of age, Silka had a hearing screening test that indicated that she needed further investigation. Their first appointment was soon set with the Ear, Nose and Throat (ENT) clinic at Hotel Dieu.

“She slept through two hours of different types of tests,” her mom recalls, determining that Silka had mild-to-moderate

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hearing loss. By the time she was seven months old, Silka had been fitted with hearing aids. Initially, she was seen in the clinic every three months, but as she has grown, these visits have been reduced to twice yearly.

During those visits, she is fitted for new ear molds.

Like hundreds of other area toddlers who are plagued with painful ear infections, Silka also visited the ENT because of these chronic infections. Almost immediately, she felt relief after Dr. Russell Hollins surgically implanted tubes to help relieve the pressure of fluid building up on her tiny eardrums.

If there is one thing that Leslie says she would change about the ENT experience, it’s the environment. The clinic is located in the 130-year-old

Murray Building (once home to the City’s Public Library) in a cramped space with no bright, natural lighting. It’s in the basement of this building where Silka has her hearing tests done. Hotel Dieu is planning to move ENT into another space within the hospital that is designed and built specifically for the technical and patient care needs of today, but in order to do that, UHKF needs to raise the local share of costs for redevelopment of the new space.

ENT is where people receive care for virtually anything above the collarbone (with the exception of eyes and brain) – this includes breathing, swallowing and hearing disorders, balance and dizziness and head and neck cancers.

New patients coming to the clinic today are facing an average five-month wait (which translates into many sleepless nights for parents and young children who are plagued with chronic ear infections).

More people require ENT services today than ever before – and the numbers continue to grow. By moving the clinic to a larger, more contemporary space, staff will be better able to meet the needs of patients, just like Silka, from across the region.

“We’ve had incredible support at the hospital from day one. They have been great with Silka,” Leslie says. “We’re really lucky to have that support in our community.”

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Members of a volunteer organizing committee join Olympian Clara Hughes during a Clara’s Big Ride for Bell Let’s Talk stop in Kingston. This committee organized an event to bring awareness to the issue of youth depression in our community. More than 500 people came out to meet Clara and to learn more about resources that are available, right here in Kingston.

UHKF’s volunteers give with their time and talent

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vents organized by community residents and committees made up of people who want to make a difference are critical to the success of the University Hospitals Kingston Foundation.

From special concerts to golf tournaments to book sales, UHKF benefits from the efforts of thousands of people who take part in activities organized by individuals and groups to benefit Kingston’s hospitals every year.

These events and activities are not only a great way to involve the community and raise awareness of the needs of our hospitals, they are also helping to raise funds needed by our hospitals.

Each dollar raised has a positive impact on Kingston’s hospitals, by helping support the purchase of medical equipment, education, research and clinical studies

that enhance patient care and improve quality of life for the people from across Southeastern Ontario.

It is through support from people who want to make a positive difference in the lives of others that Kingston’s hospitals are able to rise above minimum standards in order to provide leadingedge care with robust patient care programs, the best technology and staff who are confident in the excellent care they provide.

We estimate that more than 150 people volunteer on behalf of UHKF each year, spending close to 6,000 hours in preparation, planning and implementation of projects.

UHKF staff members are blessed to have the amazing volunteer support of Sr. Dorothy Fournier who assists in our office two days a week.

We are proud of the

achievements made by our volunteers and we are excited to be part of a growing philanthropic and volunteer community in our region.

In the past year, we’ve watched our Generation Next group grow. This is a growing community of young philanthropists and volunteer leaders who are adovcating for the care provided in our hospitals.

These ambassadors are championing interest, participation and financial support for Kingston’s hospitals while promoting the best patient care outcomes possible.

Because of our dedicated and talented volunteers, and because of you, we are truly making a difference in local health care today, and for future generations. Thank you!

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Several physician leaders are prescribing a healthy dose of philanthropic advice for UHKF. They include (l-r) Drs. Stephen Archer, Chris Frank, Elizabeth Eisenhauer, David Walker, David Ginsburg, Martin ten Hove, Bob Connelly, John Drover, Shawna Johnston and Damian Redfearn.

Physicians know giving is good for health

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ost people who have needed the expert care provided by a specialist in Kingston’s hospitals understand how fortunate we are to benefit from our affiliation with Queen’s University’s Faculty of Health Sciences.

Our care providers also have

an excellent understanding of the needs of our hospitals. They know what impact the current gaps in our facilities, equipment, research, education and programming have on patient care.

We are fortunate to benefit from the advice and

knowledge of many of our physician leaders. Together, we are continuing our work in raising funds needed to provide the right tools and environments so these leading experts can provide the residents of Southeastern Ontario with the best care possible.

Research, eye care and patient comforts

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ast year, we introduced you to three new fundraising priority areas: a centre for patient-oriented research at KGH, an eye clinic expansion at Hotel Dieu and comfort and care items for Providence Care.

We are thrilled to report that, because of your support, each of these initiatives has been successful to date.

In July, the ophthalmology clinic at Hotel Dieu got a little less crowded, as five new treatment rooms, a new photo lab and an additional waiting area were brought online.

This expansion, funded 100

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per cent through donations, is contributing to shorter waits for treatment and a much better environment for patient care.

The expansion has also enabled the creation of a special macular treatment space, resulting in an even better environment for our growing numbers of patients.

UHKF is more than two-thirds of the way to its goal of raising $3 million for the innovative research centre at KGH. We are close to being able to create a research environment that brings scientists, treatment teams, patients and families together to improve care.

Thanks to a $1 million donation from the W.J. Henderson Foundation, the W.J. Henderson Centre for Patient-Oriented Research will be a multi-disciplinary hub for researchers working to improve disease prevention, diagnoses and treatments.

At Providence Care, your support has enabled the purchase of several special hi-low beds and lifts, making day-to-day living more safe for patients at St. Mary’s of the Lake and residents at Providence Manor.

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Because of You...

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he information presented here is for the year ended March 31, 2014. It is derived from our draft financial statements for 2013-2014, which were audited by KPMG and are to be ratified by the UHKF Board on June 19, 2014.

The final, complete audited financial statements and T3010 Registered Charity Information Return, as filed with the Canada Revenue Agency, are available at uhkf.ca/about/financial-information/.

Funds disbursed to member foundations in fiscal year 2013/2014: Jeanne Mance Foundation (Hotel Dieu Hospital) - $1.3 million Providence Care Foundation - $1.7 million Kingston General Hospital Foundation - $6 million Total donations to UHKF in 2013/2014 - $9 million Jeanne Mance Foundation (HDH) Funds Disbursement

Kingston General Hospital Foundation Funds Disbursement

Redevelopment - 45.8% Where Needed Most - 42.8% 2 3Equipment - 10.8% 4 Education - 0.5% 5 Research - 0.1%

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1

Providence Care Foundation Funds Disbursement Redevelopment - 70.4% Where Needed Most - 17.1% 2 Equipment - 4.3% 3 4Research - 5.5% 5 Education - 2.6% 1

2 3 4 5 6

Where Needed Most - 40.5% Redevelopment - 26.8% Research - 20.8% Endowed - 5.2% Education - 3.8% Equipment - 2.8%

UHKF Expenses Disbursed to Hospital 1 Foundations - 74.6% 2 Salaries - 18.6% 3 Other Expenses - 6.8%

UHKF became one of the first 100 Canadian charities and nonprofits in Canada to be accredited under the Imagine Canada Standards Program. Imagine Canada is the national umbrella organization for Canada’s charities. The Standards Program is designed strengthen practices in five key areas: board governance, financial accountability and transparency, fundraising, staff management and volunteer involvement. The goal of the standards program is to increase transparency and capacity and to strengthen public confidence in individual organizations and the charitable sector as a whole.

Thank you to the following generous corporations for sponsoring a signature event in 2013:

• Alcon Canada Inc. • BMO Financial Group • Bell • Bertoia Lathing Co. Ltd. • BMO Harris Private Banking • CHARM Diamond Centre • DePuy Synthes • Empire Life • Fiancee Jewellers • Great West Life Assurance

• HDR • Bergeron Clifford LLP • Lafarge Canada Inc. • M. Sullivan & Son Ltd. Kingston • Morven Construction Ltd • Queen’s Department of Psychiatry • Queen’s Faculty of Health Sciences • Templeman Menninga • Terra Nova Truss

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Thank you for supporting Kingston’s hospitals.

University Hospitals Kingston Foundation 55 Rideau St., Suite 4 - Kingston, ON, K7K 2Z8 613.549.5452 • Toll Free: 1.866.549.5452 • foundation@uhkf.ca • www.uhkf.ca Charitable registration #820218147RR0001.

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/UHKF

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Editorial/Art Direction/Design: UHKF • Principal Photographer: Bernard Clark

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