New Oil and Gas Division Section to Enhance Customer Service for Operators

The RRC constantly looks for ways to improve efficiency for both staff and operators to help save time and money in conducting important business. Oftentimes, the agency achieves efficiency by leveraging technological improvements.

It could also be done through staffing shifts at the agency. One recent example is the creation of the Production/API Research Section in the RRC’s Oil and Gas Division. That section was created by merging the Production Audit Unit and Well Mapping Section, for a larger pool of cross trained staff to collaborate and keep up with workflows.

The new Production/API Research section is in the Administrative Compliance department which issues organization reports and accepts operator financial assurance, reviews permit applications and issues drilling permits for oil and natural gas wells and waste haulers, collects and maintains production and well completion reports, well maps and other RRC required forms.

“This merger will create a larger pool of crossedtrained staff to ensure processing times are current while providing enhanced customer service,” said Joe Stasulli, Assistant Oil and Gas Director for Administrative Compliance. “I’m excited about this opportunity to gain efficiency and expand staff knowledge.”

The new section will continue to coordinate with the Information Technology Services Division’s GIS group on mapping and agency’s geographic information systems.

“We will see a synergy that will be beneficial to both groups”, said Lorenzo Garza, Deputy Assistant Oil and Gas Director for Administrative Compliance. “We will have more back up and the ability to train more people to work in the group.”