Texas Water Utilities
JOURNAL
VOLUME 23
NOVEMBER 2013
NUMBER 11
2014 TWUA REGIONAL SCHOOL SCHEDULE 2014 TWUA REGIONAL SCHOOL SCHEDULE:
DATE
EVENT
PRIMARY CONTACT
EXHIBITS CONTACT
Mar. 2-5
TWUA Annual School
David Moore (512)459-3124
Norma Clark (432)528-1608
Feb. 4-6
Far West Texas Regional School Pecos County Civic Center Ft. Stockton, Texas
Norma Clark (432)528-1608
Tom Ezell (432)553-1196
Mar. 31-Apr. 3
Panhandle Regional School Amarillo Civic Center Amarillo, Texas
Jessie Flores (806)378-3019
Ruben Arias (806)378-3019
Apr. 29- May 1
Southeast Regional School Holiday Inn Centre Beaumont, Texas
Bobby Rogers (409)385-7355
Rob Starr (409)755-1559
May 6-8
Central West Texas Regional School Abilene Civic Center Abilene, Texas
Charlotte McElwain (325)226-3085
Mickey Chaney (325)548-2237
May 13-15
North Central Texas Regional School Univ. of Texas Arlington Arlington, Texas
Selena Jackson (972)237-8377
Jon Mahoney (972)721-2261
June 9-12
Central Texas Regional School Killeen Civic Center Killeen, Texas
Teresa Bryant (254)750-8007
Peggy Smith (830)598-2424 x 309
July 14-16
Southwest Texas Regional School Holy Family Catholic Church Victoria, Texas
Donald Reese (361)485-3414
Lynn Short (361)485-3381
August 12-14
Permian Basin Regional School MCM Grande Hotel Odessa, Texas
Norma Clark (432)528-1608
Norma Clark (432)528-1608
August 26-28
East Texas Regional School Harvey Hall & R.T.D.C. Tyler, Texas
Mike Norris (903)939-8278
Mike Norris (903)939-8278
November 4-6
West Texas Regional School Lubbock Civic Center Lubbock, Texas
Neil Weems (806)775-2880
Neil Weems (806)775-2880
Please contact the person listed above for additional information about your regional school or call TWUA Central Office at (888)367-8982. Please visit our website at www.twua.org to register for one of these schools. Thank you for your support.
In This Issue ARTICLES S TRAINING LISTINGS S EMPLOYMENT
POSTMASTER: Send address changes to: TEXAS WATER UTILITIES JOURNAL, 1106 Clayton Lane, Suite 112 W., Austin, TX 78723-1093. TEXAS WATER UTILITIES JOURNAL is not responsible for facts and/or opinions expressed by contributors or in advertisements herein. Editorials and comments do not necessarily represent the official policy of the Texas Water Utilities Association. All inquiries should be directed to: Texas Water Utilities Association, 1106 Clayton Lane, Suite 112 W, Austin, TX 78723-1093, phone 512/459-3124. Any material accepted for publication is subject to revision and editing at the discretion of the publisher. All advertising in the TEXAS WATER UTILITIES JOURNAL is subject to approval of the publisher. Learn more about T.W.U.A. at our Web site: www.twua.org
TEXAS WATER UTILITIES JOURNAL
TEXAS WATER UTILITIES JOURNAL (ISSN 1051-709X) is published monthly by the Texas Water Utilities Association, located at 1106 Clayton Lane, Suite 112 West, Austin, Texas 78723-1093, for engineers, operators, managers, laboratory technicians, customer service personnel, and other professionals employed in, or interested in, the water and/or wastewater industry. Five dollars of each annual membership dues payment to the Texas Water Utilities Association pays for a subscription. Non-Member subscription price: USA $50 per year; $4.20 per single copy; $60 per year outside USA. Periodicals Postage Paid at Austin, TX. The Texas Water Utilities Association is wholly independent, and is not affiliated with the American Water Works Association, the Water Environment Federation, or any other National organization.
ARTICLES: President's Perspective..................................................................6 by Roger Fussell, TWUA President TWUA Executive Director News......................................................8 by Russell Hamilton, Executive Director In the News: The Importance of Locator Competency.....................................10 By Eric Bowers, Cox Utilities Services Safety News: Chemical Management................................................................20 By Christi J. Felice, Safety Committee Pretreatment Environmental Section News: Municipal Permitting of Liquid Waste Transporters ...................22 by Jeremy Pressley, City of Forth Worth Environmental Specialist Laboratory Analyst Section News: The Benefits of a Management System for the Laboratory.........24 by Elizabeth Turner, LAS Chair Elect
ADVERTISERS: Classified Ads.......................................................................................30 Ana-Lab...............................................................................................22 Chlor-Serv, Inc.......................................................................................9 Global Treat.........................................................................................27 Hartwell Environmental Corporation.......................................................29 Jim Cox Sales........................................................................................5 Magna Flow Environmental.....................................................................3 Professional Cards................................................................................27 Samco Leak Detection..........................................................................27 Smith Pump Company, Inc...........................................Inside Back Cover Sensus................................................................................. Back Cover
TRAINING: .TWUA
Training Schedule..................................................................................14 Annual School Registration Information...................................................12 TWUA Annual School Awards Information..........................................................16 TWUA Annual School Call for Inductees A/AA/ Twenty-Five Club..........................11 TWUA Webinar Information..............................................................................23
TWUA
4 TEXAS WATER UTILITIES JOURNAL www.twua.org
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President's Message Roger Fussell, Executive Director Lumberton MUD
Get Organized! October is traditionally the month that provides us with a change of season. Many areas of the State have received beneficial rainfall, and now we approach the fall season with hopefully recharged water supplies and a recharged outlook. This month let us consider the letter “O” as we continue our analysis of the word Professional.” Get organized” may seem a little demanding to some but to the water utility professional it is essential for personal and professional growth. Many will define organized as neat, orderly, methodical, or systematic. Also, many will see organized as standardized, structured, or correct. Today’s water utility professional must be organized. Many times we in the water utility industry have several events occurring simultaneously. Being organized should be a personal goal for every water utility professional. Decisions require organized methods to insure every water utility system is operated and maintained to provide every customer a safe and reliable source of water and a means to dispose of wastewater in an environmentally responsible manner. Today’s drought conditions in many areas of our great State have forced many water utility professionals to review Drought Contingency Plans and Emergency Preparedness Plans. Without organized plans, would be ineffective and would likely operate our systems within organized chaos! Without some sort of organization, we could overlook details resulting in catastrophic failure within our water utility system. Organized operations allow us the optimum use of our resources and time. More and more we see water utilities going “paperless”. Electronic devices have proven to us that we can save time, make the best use of our current resources, and provide our colleagues the opportunity grow and diversify professionally. What steps have you taken to organize your personal and professional life? Recently, I read an article that provided 5 suggestions on how to organize ourselves at home and work. The article suggests we: •
Make lists – to help us to remember what is important.
•
Act fast – so we don’t delay what we really need to accomplish.
•
Reduce junk – by asking if we really need it.
•
Keep important stuff visible – for easy access.
•
Streamline your computer – with files and shortcuts.
Today we have the technology to help us get organized. Desktop computers, laptop computers, tablets, and smart phones can provide several applications to help us make the most of our time and resources. Today’s world of infinite possibilities and information is here. Let’s get organized and use it wisely. S
Roger Fussell TWUA President
6 TEXAS WATER UTILITIES JOURNAL www.twua.org
NOVEMBER 2013
Father, for grace and forgiveness which we did not earn; We acknowledge your love, as from evil we turn. Thankful for our freedoms that we’ve come to know; And in faith we pause, that your blessings bestow. For your gift of family and friends, we offer our thanks; Beyond life necessities, this blessing highly ranks. Bless those who are alone with their struggles this day; We pray for direction, that all will find their way. For those who are sick and in need of your healing; May peace and comfort replace all negative feelings. We lift up this Nation and those who lead; As we pray for your guidance, so our families will succeed. We praise you for this food and the nourishment it provides; And we pray for peace to all worldwide. So thankful for those who provide our comforts and protection; Bring them all home safe and embrace them with your affection.
For your Son and the gift he lovingly delivered; The magnitude of His love should provide all quite a shiver. We pray for forgiveness in the ways we failed; For without Your grace, we surely would not prevail. Amen
NOVEMBER 2013
Š 2013 Russell Hamilton
TEXAS WATER UTILITIES JOURNAL www.twua.org
EXECUTIVE DIRECTOR NEWS: Russell Hamilton, TWUA Executive Director
The weather has been really enjoyable the past few weeks. It was 58o degrees one morning and the high for the day was 79o Sweet. I am so ready for fall this year. Some have been blessed with rain, and for that, we give thanks. The Austin area recently received between 2 inches and 4 inches depending on your location. As soon as the cold front and rain moved out, the hot and dry returned. Updates - Lake Travis remains at 30% capacity, and Lake Buchanan is sitting at 35% capacity. In West Texas, Lake Spence is sitting at 4.8% capacity, and Lake Ivie is sitting at 15.7% capacity and Lake Meredith remains at 0% capacity. I urge you to join me and continue to pray for a statewide significant rainfall event and to make us better stewards of this precious resource. Membership - Central Office has returned to the paper based membership renewal process. If you have updated your contact information and shared your email, you will continue to receive electronic notification however, you will receive a paper renewal notice in the mail. For those whom the electronic renewal process created confusion and issues – we offer our sincere apologies. Options for actually utilizing the electronic or online renewal process will remain. Those who are set up to maintain or renew multiple members from the same entity, that option will remain. Your membership and your support to TWUA are appreciated, and we will assist in any way possible to make your renewal process as painless as possible. Changing topics - The ability to offer 20-hour core training classes via the computer is here. TWUA will be offering TCEQ approved training classes at the convenience of your computer. I should clarify; this is live, real time instructor lead training, as close to traditional classroom training as possible, simply offered via the internet. Here is what you as a student will need: 1). A computer with uninterrupted internet access capable of download speed of a minimum of 1 meg; 2). A telephone; 3). Provide a voice print for biometric identity verification at the time of registration. You will need to have 20-hours of uninterrupted attention. You will need to participate in the content comprehension process – answer multiple choice questions as they appear on your screen. And you will need to pass an overall course exit exam. Once Central Office has satisfied TCEQ requirements and you have satisfied TWUA requirements, hours will be reported, and credit for the class will appear on your TCEQ training records. 8 TEXAS WATER UTILITIES JOURNAL www.twua.org
There is another area I should clarify. This computer based training is not user paced training. At this point, you will not have the ability to start and stop the training or attend when your schedule provides. This is as close as possible to training that you are accustomed to, such as Regional Schools and traditional 20-hour classroom. TWUA anticipates that user paced training will become available at some point in the future but for now consider TWUA’s computer based training as live training. Webinars - If you have suggestions for webinar topics, please let me or Central Office know. We have had good response and good feedback from the webinars that have been provided and we anticipate that we will continue with the training option. Annual School - Now is the time to take advantage of the discounts used for pre-registration at the 96th Annual School on March 2nd – 5th 2014. We invite you to come to Corpus Christi, and be a part of the events held in conjunction with Annual School. The host hotel will once again be the Omni Bayfront Hotel. TWUA, the Omni, and the City of Corpus Christi will continue our partnership, and we look forward to many years of assisting one another. I encourage you to go to the TWUA website and click on the Omni Link. Just a FYI the Omni Marina tower has sold and will no longer be part of the Omni facilities, so overflow or a last minute reservations could be a problem. We strongly encourage you to make your Omni hotel reservations early. Frustrating Moments - Have you ever have one of those days where you lock your keys in your vehicle not once, but twice in the same day? The first time was a bit of an inconvenience because you had to wait for “Pop a Lock” to come work their magic. Later that same day, you are headed to a very important meeting and talking on the phone when you pull into the parking lot. Cut off the ignition and lay the keys on the console. Finished the call and run off to the meeting. Last thing you remember was hitting the lock. Come back later from the meeting and see the ignition keys lying on the console. This is a fairly close reenactment of one of my days. This second time, I was very irritated with myself. Rather than pay another fee to Pop a Lock, I called a friend and went to the house to retrieve a spare. What a pain, and as you can imagine when I relayed the story to my friend, he spared no expense in making fun of me. I deserved it, so I sat there and let him have his fun. Actually, he was attempting to make me laugh, so I would not be too hard on myself or take the situation too seriously. NOVEMBER 2013
The next day when I got to the office, I “Googled” luck and bad luck to attempt to see what was written regarding such things as bad luck or if some were more prone to bad luck. I actually came to three conclusions. Everyone has daily annoyances that some refer to as bad luck, but in reality no one’s luck is any worse that anyone else’s. It boils down to attitude and how you react. Sometimes daily annoyances or events happen to test one’s ability to handle stress or perhaps in order to strengthen one’s ability to react when stressful situations arise.
Look for the silver linings in your annoyances, then celebrate the fact that, you have more time here on earth to learn from your experiences. And for me, my silver lining. I am thankful for transportation, and I finally decided I should get an extra key made and hide it. Don’t ask if I have had to use the spare. S Remember – We do not need all the operators in Texas to be members of TWUA – JUST YOU ! ! !
Typically your experiences happen for a reason and somewhere hidden in the frustration is a silver lining. For example, the second time I locked my keys in my vehicle, it provided me with time to visit with my friend and catch up on how he and his family were doing. There were lots of articles related to the September 11th Terroristic Attack in New York. There were many people who were supposed to be in the World Trade Center that morning, but for whatever reason they experienced an “annoyance” which ended up saving their lives. One father was late that morning and was still on his way to the office when the first plane hit the tower because his son started kindergarten and he wanted to be a part of that experience.
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Another man volunteered to stop and pick up doughnuts for his coworkers. One woman was late because she failed to set her alarm, so she overslept. One man got stuck in traffic on the New Jersey Turnpike because of an accident. One woman was walking out her door of her apartment drinking a cup of coffee, and the lid to the cup was not on tight, so she spilled coffee down the front of her dress and had to take the time to change clothes. One man put on a new pair of shoes that morning, and they rubbed a blister, so he stopped at a drugstore to buy a Band-Aid. The list is long of those who are here today because they experienced some type of annoyance that no doubt at the time may have seemed like bad luck.
NOVEMBER 2013
Represented t dB By: Chl Chlor-Serv, S Inc. 107 Tradesman Drive Hutto, Texas 78634 T: +1 512 992 7473 E: chris@chlorserv.com www.chlorserv.com
TEXAS WATER UTILITIES JOURNAL www.twua.org
IN THE NEWS:
The Importance of Locator Competency By Eric Bowers, Cox Utility Services
In my years of experience as a contract locator and inhouse locator, I have had the opportunity to see how things are from both perspectives, Contractor versus Utility Operator. The mantra of the locator is, “The Most Important Locate Is the Locate That You Are On.” While I was a locator for a major contract locating firm earlier in my career, my main focus was on production due to the volume of locates that were in my queue on a daily basis and the number of customers per locate. Accuracy was important but always came in second to production. Unfortunately, with some contract locating companies short cuts are a common practice in the locator’s culture to be able to maintain the quota set by management. A short cut to me was a gamble that I had to take to be able to get to my next locate before the ticket was overdue. I was one of the luckier locators as my damages were few and only required me to take a short online test to requalify and I was back to work. My gambling seemed to be pretty good until I hit an unlucky streak and started to have more frequent damages. Being a professional locator, that hit me pretty hard in the ego. My competency was in question and I needed to fix it fast. That put me between a rock and a hard place. Do I slow down my production to increase my accuracy or do I continue with short cuts to please management with production numbers? I did what any good locator would, slowed down production to increase my accuracy. I took some heat from management but I knew that I was doing the right thing and could sleep at night knowing that I am protecting as opposed to producing. This, in turn increased my reputation as a competent locator. Quality not Quantity - The other side of the coin I left that contract locating firm for a position as an inhouse locator for a large gas distribution company. As a company employee, my main focus was on accuracy. It was much easier as an in-house locator because I was able to direct my full attention to one utility as opposed to several. It was like a working vacation! If we made a mistake, we were disqualified and had to go through the complete Operator Qualification (OQ) process to re-qualify. The company had contract locators performing most of the locating and we focused on the critical infrastructure, higher 10 TEXAS WATER UTILITIES JOURNAL www.twua.org
traffic areas, transmission lines and trouble locates. From this vantage point, I was able to really see what my previous customers were seeing in their contract locators and it was not good. I decided to implement a strategy based on OQ to ensure that the contract locators were competent and received approval from management to let our in-house locating department audit our contract locators on an ongoing basis. We would go behind the locators and check the quality of their work and contact them if we had any questions about a particular locate. Then we started to disqualify the locators for things like inaccurate locates, no responses, and fault damages. The result of our internal quality assurance program held the contract locating group to standards that assured regulatory compliance. Our internal standards continued to evolve out of the need to supplement standards that were conveyed but not routinely enforced. As you might suspect, our contract locator group was not pleased with this level of oversight. Over time the results were clear; overall the program increased the competence of our contract locators. We developed a stronger locating matrix that helped our compliance program and directly benefited our contract locating group in our region. As a water utility operator, you should demand a certain level of competency from your facility locators, whether they be company employees or contractors. For your employees, invest in training to improve their skills. There are many training options available, including a 1 day locator training course on February 10, 2014 in San Marcos held in conjunction with the Texas811 Damage Prevention Summit. (texas.damagepreventionsummit.com). If you hire contract locators, select a firm that employs locators that understand the intricacies of locating water facilities and whose management emphasizes accuracy over production. And finally, develop a locator qualification program to ensure ongoing competency. For your convenience, If you would like a copy of the OQ checklist, please email me your request to: eric.bowers@coxusi.com or contact me at: 512-797-8303 for any questions associated with locator competency. S
NOVEMBER 2013
DOUBLE "A" CLUB CALL FOR INDUCTEES
The Double "A" Club will conduct its annual induction of new members at their luncheon on Monday at 12:00 p.m., March 3, 2014, at the Omni Bayfront Hotel in Corpus Christi, Texas. Membership in this prestigious organization is limited to those who (1) are members of the Association (2) hold an "A" License in both water and wastewater and (3) apply for membership. To apply for induction, simply complete the form below, and mail it to TWUA Central Office at 1106 Clayton Lane, Suite #112 West, Austin, TX 78723-1093 or FAX it to 512/459-7124. Name: _______________________________________ SS#: License #_______________________________ Employer: ___________________________________Daytime Phone Number: (
) ______ -___________
Address: ___________________________________ City: ________________State______ Zip: ___________ "A" License Issue Dates: Water: ____________________ Wastewater: _____________________
"A" CLUB CALL FOR INDUCTEES
The "A" Club will conduct their luncheon on Monday, March 3, 2014, at the Omni Bayfront Hotel in Corpus Christi, Texas. at 12:00 p.m. Membership in this prestigious organization is limited to those who (1) are members of the Association, (2) hold an "A" License in either water or wastewater and (3) apply for membership. To apply for induction, simply complete the form below, and mail it to TWUA Central Office at 1106 Clayton Lane, Suite #112 West, Austin, TX 78723-1093 or FAX it to 512/459-7124. Name: _______________________________________ SS#: License #_______________________________ Employer: ___________________________________Daytime Phone Number: (
) ______ -___________
Address: ___________________________________ City: ________________State______ Zip: ___________ "A" License Issue Dates: Water: ____________________ Wastewater: _____________________
TWENTY-FIVE YEAR CLUB/CALL FOR INDUCTEES
The Association will honor new members of its Twenty-Five Year Club, and present this year's recipients at the TWUA General Session on Sunday, March 3, 2014 in the Ballroom of the Omni Bayfront Hotel Corpus Christi, Texas. Membership is limited to those who (1) are current members of the Association, (2) have been a member for twenty-five or more years and (3) who apply for membership. Years do not have to be consecutive. To apply for induction, simply complete the form below, and mail it to TWUA Central Office at 1106 Clayton Lane, Suite #112 West, Austin, TX 78723-1093 or FAX it to 512/459-7124. Name: _______________________________________ SS#: License #_______________________________ Employer: ___________________________________Daytime Phone Number: (
) ______ -___________
Address: ___________________________________ City: ________________State______ Zip: ___________ Region, District, Chapter, Section or other Affiliations: _____________________________________________ NOVEMBER 2013
TEXAS WATER UTILITIES JOURNAL www.twua.org
Texas Water Utilities Association 96th Annual School
March 2-5,2014 Corpus Christi, Texas
TWUA Professionals We are proud to announce our upcoming 96th Annual School in Corpus Christi, Texas at the American Bank Convention Center. Please mark your calendars and take advantage of our training program and more. Please remember in some cases classroom sizes may be limited.
Hotel Reservation Information: Hotel: Group Code TWUA/ Omni Hotel Bayfront will serve as our host hotel again this year. Room rate $147+taxes. For direct information or reservation please call (800)843-6664 or you can visit www.omnihotel.com for on-line reservations. This information is also located on our website at www.twua.org. Please note group discount reservation cut-off date is February 7, 2014.
Academic Offerings: All classes are 20 hour training courses. We encourage everyone to attend the General Session on Sunday, March 2nd, at the Omni Hotel and
visit the Exhibitor Area at the American Bank Center. Technical Sessions will begin at 8:00 a.m. on Monday and will end at 12:00 p.m. on Wednesday.
TCEQ Examinations Information:
Discounts, Fees and No Refunds Policy:
All TCEQ Water and Wastewater exams will be given at 1:30 p.m. on Wednesday, March 5th.
By Mail or Online: Please submit all registration forms with a check or money order payable to: TWUA Central Office, 1106 Clayton Lane Suite #112 West, Austin, Texas 78723. Online registration is also available at www.twua.org. All major credit cards are accepted.
Class “A” exams and TWUA L.A.S. Voluntary Laboratory Analysts exams will be given Tuesday, March 4th, at 8:00 a.m. Applications for the “A” exam must be approved prior to Annual School. Approval for an “A” exam takes approximately 30-60 days. Call TCEQ Occupational Licensing Section for more information. (512)239-6133 (W) (512) 239-0176 (WW). Payment must be made on-site or prior to testing. Please do not include testing fee with your TWUA registration. Please make check payable to: TCEQ and please allow (45) days for test results to be available on (TCEQ) website. Exam Fees: Water Licensing Exams............................$111 Wastewater Licensing Exams...................$111 Collection I/II/III.........................................$111 TWUA LAS......................................$105/$150
Pre-registration and payment is also required for the TWUA Voluntary Laboratory Analysts’ Certification Program. Contact David Moore at TWUA Central Office (512)279-8125 for more information.
November 1st - 30th Fees: (MEMBER) Pre-Registration Fee:
NON-MEMBER Pre-Registration Fee:
$220 $270
December 1st - 31st Fees:
(MEMBER) Pre-Registration Fee: NON-MEMBER Pre-Registration Fee:
$245 $295
January 1st - February 21st Fees:
(MEMBER) Pre-Registration Fee: NON-MEMBER Pre-Registration Fee:
$270 $320
On-Site (Walk-up) Registration Fee (Member): On-Site Registration Fee (non-member):
$320 $370
l No Refunds: Attendee substitutions are acceptable if received in Central Office prior to February 14, 2014. In other cases the funds can be used toward a future TWUA course.
To receive the above discounts all payments and registrations must be received by Central Office within the month of said discount. We are requesting all pre-registrations and payments by: February 21, 2014. Following this date, on-site registration will be available at the school.
12 TEXAS WATER UTILITIES JOURNAL www.twua.org
NOVEMBER 2013
TWUA ANNUAL SCHOOL REGISTRATION FORM
Texas Water Utilities Association 95 Annual School (February 24-27,2013) th
96th Annual School Registration Form American Bank Convention Center - Corpus Christi, Texas
ACADEMIC OFFERINGS: WASTEWATER COURSES:
WATER COURSES:
Basic Wastewater Wastewater Treatment Wastewater Collection Activated Sludge Wastewater Laboratory Advanced Pretreatment***
WATER / WASTEWATER COURSES:
Basic Water Ground Water Production Water Distribution Surface Water II Water Laboratory
Special Topics for Lab Analysts*** Water Utilities Management Calculations Water Utilities Safety Special Topics for Managers*** CCC/CSI CS- Utility Relations – No Operator Credit
Special Notes: *** These (20 hour courses) are pending TCEQ Approval
TEXAS WATER UTILITIES ASSOCIATION MEMBERS ONLY
Pre-Registration Until 12-31-2013
On-Site & After 1-1-2014
Water and/or Wastewater Courses ................................................................................................................... $220.00 ............................................ CSS Utility Relations Course ............................................................................................................................. $230.00 ............................................ PES Advanced Pretreatment Course ................................................................................................................ $230.00 ............................................ LAS Special Topics for Lab Analysts........................................................................... ..................................... $230.00….......................................
$ 270.00 $ 280.00 $ 280.00 $ 280.00
NON-MEMBERS OF TEXAS WATER UTILITIES ASSOCIATION
20 hour Water and/or Wastewater Courses ...................................................................................................... $270.00 ............................................ $ 320.00
--------------------------------------------------------------------------------------------------
REGISTRATION INFORMATION:
TAKE ADVANTAGE OF THE DISCOUNTS BEING OFFERED
PRE-REGISTRATION FORM
NOTE: Substitutions ONLY - Refunds Cannot Be Made Provide complete information for each registrant
Name:_______________________________________________ SS# or License #: ________________________________________________________________
Badge Name (Nickname):__________________________________ Course Selection: _____________________________________________________________
Address: __________________________________________________ Email: ___________________________________________________________________
City: _________________________________________ State: ______ Zip: _______________ Phone: _________________________________________________
TWUA Member
YES
NO
Representing (Region, District, Chapter or Section): ______________________________________________________
Method of Payment: Check (Ck #__________________)
Credit Card: Cardholder Name:________________________________________________________
Bill my (Visa) (MasterCard):_____________________________________________ Exp. Date: ___________ Security Code: ________ Zip Code: _____________ Authorizing Signature for Credit Card: _____________________________________________
Please provide the following information if a receipt is needed:
Attn: __________________________________________
Tickets for the following must be purchased individually:
Email: _________________________________________
School Registration Fees (See Above)……………………………………. .................................................................................... $___________ AA Club Luncheon Ticket - $35 (Monday) ……………………………………. .............................................................................. $___________ A Club Luncheon Ticket - $35 (Monday) ……………………………………. ................................................................................. $___________ Event Parking Pass - $15 (Mon. – Wed.) ……………………………………. ................................................................................ $___________ Total Enclosed……………………………………. ................................................................................................................. $___________
Please make checks payable to TWUA: Mail registration form with payment to: Texas Water Utilities Association Annual School 1106 Clayton Lane Suite #112 West *Austin, Texas 78723-1093 - Registration is available online at: www.twua.org For questions please call Central Office: (888) 367-8982 Fax: (512) 459-71249-7124 NOVEMBER 2013
TEXAS WATER UTILITIES JOURNAL www.twua.org
TWUA TRAIN To register for any TWUA classes – simply complete the registration form and fax to (512)459-7124 or contact TWUA @ 888-367-8982 for additional details. *NOTICE: Due To Recent Increases For Training Materials - Class Costs Have Increased. ***Pre-Registration Is Defined To Mean 14 Days Prior To Any Scheduled Event. All registrations received after the pre-registration cutoff date must pay on-site registration fee. We strongly encourage everyone to please pre-register by fax, e-mail, or calling. On-site registrations are welcome but not preferred. Date
Location
Course
Address/Hours
Jan 27-29 Feb 11-13
Basic Water Sinton New Braunfels
TCEQ 0092 Basic Water Basic Water
Nov 12-14
Ground Water Prod Bridge City
TCEQ 0223 20 Hours Ground Water Production 220 Nitche
Water
Nov 19-21 Jan 14-16 Apr 15-17
Distribution New Braunfels Carrollton New Braunfels
TCEQ 0605 Distribution Distribution Distribution
20 Hours 355 FM 306 4750 Josey Lane 355 FM 306
Water
Dec 2-4 Jan 28-30 Feb 25-27
Basic Wastewater Rockport Sinton New Braunfels
TCEQ 0059 Basic Wastewater Basic Wastewater Basic Wastewater
20 Hours 2751 SH35 Bypass 301 E Market 355 FM 306
Nov 4-6 Dec 10-12 Apr 1-3
Wastewater Collection Corpus New Braunfels New Braunfels
TCEQ 0080 Wastewater Collection Wastewater Collection Wastewater Collection
20 Hours 2726 Holly 355 FM 306 355 FM 306
Nov 19-21
Utilities Management Gatesville
TCEQ 0550 Management
20 Hours 106 S23rd
Water/Wastewater
Jan 14-16
Pump and Pumping New Braunfels
TCEQ 0430 Pump and Pumping
24 Hours 355 FM 306
Water/Wastewater
Dec 10-12 Jan 27-29 Jan 28-30
Utilities Safety Carrollton Mineola New Braunfels
TCEQ 0426 Utilities Safety Utilities Safety Utilities Safety
20 Hours 4750 Josey Lane 300 Greenville Hwy 355 FM 306
Water/Wastewater
Mar 11-13
Valve & Hydrant New Braunfels
TCEQ 0961 Valve and Hydrant
20 Hours 355 FM 306
Water/Wastewater
Nov 19-21 Jun 3-5
Utilities Calculations Victoria New Braunfels
TCEQ 0108 Calculations Calculations
20 Hours 2902 Bluff 355 FM 306
Water/Wastewater
Nov 18-20 Dec 4-6 June 17-19 Jan 13-17
Customer Service InspectionI/ 20 Hours Cross Connection Control TCEQ 0173,0043 Red River Water Authority CSI/CCC 3000 Hammond Rd Rockport CSI/CCC 2751 SH-35 Bypass New Braunfels CSI/CCC 355 FM 306 Amarillo Effective Instructional Tech 3701 S. Osage
14 TEXAS WATER UTILITIES JOURNAL www.twua.org
20 Hours 301 Emarket 355 FM 306
Credit
Water
Wastewater
Wastewater 1PM Start time
W/WW/CSI/BPAT 1 PM Start time 1 PM Start time
NOVEMBER 2013
NING SCHEDULE 20 HOUR CLASSES : (PRE-REGISTRATION) $200 MEMBER $250 NON-MEMBER (ON-SITE ) $250 MEMBER $300 NON-MEMBER 24 HOUR CLASSES: (PRE-REGISTRATION) $260 MEMBER $310 NON-MEMBER (ON-SITE) $310 MEMBER $360 NON-MEMBER You can register on-line at http://www.twua.org/training.php for your next training class.
(24 hours) *(24 Students Max)
Pre-registration $260 Member, $310 Non-Member On-site Registration $310 Member, $360 Non-Member 8 hr Mod I: TCEQ Training credit for: 8 hrs BPAT, CSI, LI, W/WW & WTS Licenses 8 hr Mod II: TCEQ Training credit for: 8 hrs BPAT, CSI, LI, W/WW & WTS Licenses 8 hr BPAT PRACTICAL SKILLS REFRESHER: TCEQ Training credit for: 8 hrs BPAT ONLY License
TWUA COURSE REGISTRATION FORM
(Note: Please Print Legibly)
Name:_______________________________ E-Mail Address:_____________________________________ Course Name: ___________________________________ Date:__________________________________ Location:___________________________________________ Fee: ________________________________ Home Address:_________________________________ City:_____________State:_____ Zip:___________ Day Time Phone #:______________________ SS# or W/WW License number#:______________________ Company Name:__________________________________TWUA Member/Non-Member_________________ Visa/MC Acct. #:___________________________________________Expire Date: _____________________ Cardholder: __________________________________________________________________________
For credit cards please fax this form to 512/459-7124 Checks or money orders mail completed registration form along with payment to: Texas Water Utilities Association · 1106 Clayton Lane, Suite 112 West Austin, TX 78723-1093, Phone: 512/459-3124 or 888/367-8982, FAX: 512/459-7124, Register on-line at www.twua.org To obtain TCEQ License Number: http://www.tceq.state.tx.us/nav/data/licensed_data.html
OCCUPATIONAL LICENSING CUSTOMERS: Beginning March 1, 2011, the Texas Commission on Environmental Quality (TCEQ) will accept a credit card or electronic check transfer for payments for all new occupational license and registration applications. As a result, any person applying for a new Occupational License or registration will be able to pay their application fee online using the TCEQ’s ePay system. Note: All online renewals will continue to be processed through Texas.gov. The ePay system allows companies, cities, municipalities, and organizations to pay up to 20 employees at one time using this system. At the time of the exam a printed receipt will be required. The receipt is considered to be a copy of the email verifying your payment or a copy of the web page showing the Trace Number and Voucher Number(s). For additional information and instructions on how to use the ePay system, please visit http://www.tceq.texas.gov/licensing/exams/registration. If you have questions please contact the Occupational Licensing Section at 512-239-6133 or email us at licenses@tceq.texas.gov. Russell Gardner, Manager Occupational Licensing Section. NOVEMBER 2013
TEXAS WATER UTILITIES JOURNAL www.twua.org
TWUA AWARD CATEGORIES W. T. "DOC" Ballard Memorial Meritorious Service Award: As the Association's most prestigious award, the Meritorious Service Award should be presented only to one who has exhibited untiring dedication to the water utilities industry and to this organization. The recipient's service should span a period of fifteen or more years, and he/she should be or have been active at the State or National level of the industry and at the State level of this organization. Daniel C. Allen Memorial Distinguished Service Award: As the Association's second highest award, the Distinguished Service Award should also be presented only to one who has exhibited untiring dedication to the water utilities industry and to this organization. The recipient's service should span a period of fifteen or more years, and he/she should be or have been active at the State level of the industry and at the State level of this organization. Outstanding Professional Award: The Outstanding Professional Award should also be presented only to one who has exhibited dedication to the water utilities industry and exemplary service to this organization spanning a period of from five to fifteen years. The recipient's service should be or have been active at the T.W.U.A. Region or Section level and may include service at the State level of this organization. Outstanding New Professional Award: The Outstanding New Professional Award should also be presented only to one who has served the water utilities industry and this organization in an exemplary manner and who has been employed in the industry for no more than five years. The recipient must be or have been active in his/her local TW.U.A. District or Chapter. Exemplary Service – Education & Training: The Exemplary Service in Education and Training Award is designed to recognize outstanding contributions to the industry and to this organization for any duration of time. It is specifically designed to recognize those who give of themselves in serving the education and training needs of T.W.U.A. members and others employed in the water utilities industry. Exemplary Service – Public Education: The Exemplary Service in Public Education Award is designed to recognize outstanding contributions to the industry and to this organization for any duration of time. It is specifically designed to recognize those who give of themselves in serving the need for improved public awareness of the importance of water and of the issues involved in the water utilities industry. Exemplary Service – Association Leadership The Exemplary Service in Association Leadership Award is designed to recognize outstanding contributions to the industry and to this organization for any duration of time. It is specifically designed to recognize those who have shown exceptional leadership skills in the Association or one of its subsidiary Regions, Sections, Districts or Chapters. Exemplary Service – Community Improvement: Exemplary Service in Community Improvement Award is designed to recognize outstanding contributions to the industry and to this organization for any duration of time. It is specifically designed to recognize those who have been instrumental in bringing about a significant improvement in the protection of the public health or the water related environment in the community which he/she serves.
Exemplary Service – Heroism: The Exemplary Service in Heroism Award is designed to recognize one who has performed an exceptionally humanitarian act, whether on their job or in their private life. The recipient must have demonstrated endurance, civic concern, bravery, courage, nobility or other traits normally associated with heroism, but not have shown disrespect for their own life or safety in doing so. The Association's Awards Committee also seeks nominations in the following Organizational Award categories: Leadership Award: The Leadership Award is designed to recognize an organization which has been particularly devoted to improving the public health and water environment of the citizens of Texas (or the Nation) and thus supporting the underlying mission of this organization. The award may recognize an organization for a particular product, program or service, or may be in recognition of their ongoing efforts in this regard. Alliance Award: The Alliance Award is designed to recognize an organization, which has been particularly supportive of the Texas Water Utilities Association. The award may recognize an organization that has been particularly helpful in supporting T.W.U.A. membership, sponsoring Association educational or other events or in making monetary contributions to this organization, its programs and services, or in other areas. R. B. “BOB” Batchelor Memorial Safety Program Award: Designed to recognize a utility, or a particular Department or Division within a utility, for an outstanding Safety Program. Public Education Program Award : Designed to recognize a utility, or a particular Department or Division within a utility, for an outstanding Public Education Program. Operator of the Year: This award is designed to recognize Operators of the Year within the Association that stand out in the categories by population. Every subsidiary unit and every member of T.W.U.A. is invited to participate in the nomination process. Nominations should be made electronically or by using the forms on the next two pages. Forms must be in T.W.U.A. Central Office by December 31. All individuals and organizations nominated will be recognized in an upcoming issue of the JOURNAL. W. T. "DOC" Ballard Memorial Meritorious Service Award, Daniel C. Allen Memorial Distinguished Service Award, R. B. “BOB” Batchelor Memorial Safety Program Award, Outstanding Professional Award, Customer Service, LAS Award, PES Award will all be presented at the General Session on Sunday- March 4th In the Omni Bayfront Hotel Ballroom. Please submit nominations electronically at: http://www.twua.org/membership/awards/award-nomination please be as detailed as possible in your narration. You may fax the R.B. BOB Batchelor Memorial Safety Program Award nominations to: (512) 459-7124. Should you have any questions please contact Central Office at (512)459-3124.
Exemplary Service – Community Service: The Exemplary Service in Community Service Award is designed to recognize outstanding contributions to the recipient's community in a non-industry related manner. It is specifically designed to recognize those who have caused favorable public reflections on the industry through their care, concern, benevolence, kindness or other traits normally associated with philanthropy and humanitarian acts in his/ her community. 16 TEXAS WATER UTILITIES JOURNAL www.twua.org
NOVEMBER 2013
TEXAS WATER UTILITIES ASSOCIATION AWARD NOMINATION FORM This is a general nomination form, and may be used for any award for which nominations are sought. It may be reproduced as necessary. Additional information about the individual or organization being nominated should be supplied on an additional sheet of paper if possible. Be sure to make clear to the Awards Committee why you believe their efforts or accomplishments are deserving of recognition. If a nominee is to be considered in more than one category, submit separate nomination forms for each. NOMINATION FOR WHICH AWARD: INDIVIDUAL AWARDS ____ Ballard Meritorious Service ____ Allen Distinguished Service ____ Outstanding Professional ____ Outstanding New Professional ____ Education and Training ____ Public Education ____ Association Leadership ____ Community Service ____ Community Improvement ____ Heroism Operator of the Year 1,001-10,000 Population 10,001-30,000 Population 30,001-60,000 Population Over 60,000 Population PERSONAL INFORMATION:
ORGANIZATIONAL AWARDS ____ Leadership Award ____ Alliance Award ____ Public Education Program Award ____ Batchelor Safety Program Award Use the form to describe why the named nominee is deserving in this category.
Name of Nominee: ________________________________________________________ Daytime Phone: _____________________ Nominee’s Address: __________________________________________________________________________________________ Current Member of Which District/Chapter: _______________________________________________________________________ Social Security No.: _____________________________ Date of Birth: ________________________ Marital Status: ____________ Spouse’s Name: ___________________________________ Children’s Names: _________________________________________ ___________________________________________________________________________________________________________ EDUCATIONAL INFORMATION: Formal Diplomas and Degrees Held: _____________________________________________________________________________ ___________________________________________________________________________________________________________ Professional Memberships/Awards: ______________________________________________________________________________ Certificates and Licenses Held: _________________________________________________________________________________ ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________ EMPLOYMENT INFORMATION: Present Job Title: __________________________________________ Length of Time in Present Position: _______________ Years Present Employer: ___________________________________________________________________________________________ If less than three years, Previous Employer: _______________________________________________________________________ Years in the Water Utilities Profession: ___________________________________________________________________________ Description of Present Job Duties: _______________________________________________________________________________ ___________________________________________________________________________________________________________ NOMINEE’S ACCOMPLISHMENTS: Notable Achievements in the Water Utilities Profession: _____________________________________________________________ ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________ NOVEMBER 2013
TEXAS WATER UTILITIES JOURNAL www.twua.org
Continued on next page
Notable Public Education Activities: _____________________________________________________________________________ ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________ Community and Local Organization Involvement: __________________________________________________________________ ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________ Notable T.W.U.A. Leadership Activities: _________________________________________________________________________ ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________ Additional Information Regarding the Nominee: ___________________________________________________________________ ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________ If nominated for the Operator of the Year Award, What is the Number of Connections or Population Served? Name of Person Submitting Nomination: ________________________________________________________________________ Daytime Phone: ____________________________
PLEASE PROVIDE A LIST (NAMES AND ADDRESSES) OF AREA NEWSPAPERS WHICH MIGHT WISH TO RECEIVE A PRESS RELEASE SHOULD THE NOMINEE BE SELECTED AS AN AWARD RECIPIENT.
YOU ARE INVITED AND ENCOURAGED TO ATTACH ADDITIONAL SHEETS TO CONVEY FURTHER SUPPORTIVE INFORMATION TO THE AWARDS COMMITTEE REGARDING THE NOMINEE. THANK YOU FOR PARTICIPATING IN THE ASSOCIATION’S ANNUAL AWARDS PROGRAM Submit all nomination forms, by December 31st by mail to:
Texas Water Utilities Association 1106 Clayton Lane, Suite 112 West Austin, Texas 78723-1093 or by Facsimile to:
(512) 459-7124
18 TEXAS WATER UTILITIES JOURNAL www.twua.org
NOVEMBER 2013
TEXAS WATER UTILITIES ASSOCIATION AWARD NOMINATION FORM R. B. “BOB” BATCHELOR MEMORIAL SAFETY PROGRAM AWARD Note: All nominees for the Safety Program Award must be able to demonstrate a reduction in the number of lost time accident or injury cases from the previous year in order to be considered. Name of Nominated Utility: _________________________________________________________________ Date: ______________ Department/Division or Section (if applicable): _____________________________________________________________________ Nominee’s Address: ___________________________________________________________________________________________ City/State/Zip Code: __________________________________________________________________________________________ Contact Person: _______________________________________________ Daytime Telephone: ______________________________ This nomination is for the 12-month period which ended on: __________________________________, 20____________ Last Year
This Year
Average Number of Employees
Safety Training Hours per Employee
Number of Lost Time Cases (Involving Injury or Illness)
Number of Occupational Fatalities (Resulting from Injury or Illness)
Lost Time Cases/Employee (%)
Number of Cases Number of Employees
X 100 = %
Lost Time Case Reduction (%)
Last Year’s # - This Year’s # X 100 = % Last Year’s #
Please attach the following to the nomination form: 1. 2. 3.
A copy of the nominee’s documented safety program with all supportive policies and procedures. A record of Safety Training provided to employees. A calculation of the average hours of safety training provided per employee.
Submit all nomination forms, by December 31st by mail to:
Texas Water Utilities Association 1106 Clayton Lane, Suite 112 West Austin, Texas 78723-1093 or by Facsimile to:
(512) 459-7124
NOVEMBER 2013
TEXAS WATER UTILITIES JOURNAL www.twua.org
SAFETY NEWS:
Chemical Management By Christi J. Felice, Safety Committee For safety and environmental concerns it’s important to manage workplace chemicals by determining what chemicals are needed and in what quantities. The decision to purchase a chemical includes the responsibility to store, handle, and dispose of it properly, so being aware of actual needs is important. It’s best to order only what is required by an operation in the amounts that can be consumed within three to six months. Commercial Reagents or In House Compounding: When possible, facilities should purchase commercial mixtures instead of producing them in house. Some managers consider pre-made commercial products to be more expensive than in house compounding, so they opt to purchase the ingredients to make their own. This choice should be carefully reviewed. A pre-made compound goes on a chemical inventory as one entry with one Safety Data Sheet (SDS). It passes vendor quality control criteria and may include instructions and technical support availability. Compounds made in house involve managing several issues: •
Use of multiple chemicals, chemical inventory entries, and SDS’s
•
Require personnel time and resources to produce
•
May present hazards to the user and environment that may not exist or be as severe as with using commercial mixtures
•
May also introduce technical errors that can be difficult to troubleshoot and resolve
The more chemicals present, the larger the safety hazard, chemical inventory, SDS volume, and chemical disposal load. While in house compounding may appear less expensive on the front end, managing the extra chemicals and associated costs and risks should be considered before choosing that option. Depending on the situation, purchasing vendor certified compounds instead of making them in house may be a better choice. Documentation: Always purchase chemicals from reputable vendors and maintain any Certificates of Analysis, Safety Data Sheets, and vendor instructions on file. When chemicals are received, they should be logged into a receiving book with the following information: •
Date of receipt and who logged the chemical
•
Chemical name, quantity, lot number, and vendor
20 TEXAS WATER UTILITIES JOURNAL www.twua.org
SDS books and a separate chemical inventory list should be reviewed and updated annually or as new chemicals are added or discontinued. A chemical inventory list should contain useful information such as: •
Chemical name, manufacturer, and vendor
•
Chemical use, location, unit amount, and inventory quantity
If a chemical is sourced from different manufacturers it should have an inventory entry and SDS from each manufacturer, When chemicals are checked in, it’s helpful to highlight on the label important information such as Lot Number and Expiration Date. Adding in marker the date of receipt, date of opening, and what the chemical is used for is also helpful, especially during inventory review. Chemical Storage: Chemicals should be stored in appropriate, secured containment areas and grouped according to compatibility. Containment areas are to be clearly labeled, clean, dry, and away from direct sunlight and temperature extremes. Sturdy shelving units or cabinets designated for chemical storage should be used. Chemicals should be stored in their original containers with original labels when possible. If a transfer or compounding mixture is to be created, it should be stored in an appropriate container with a label. The date the chemical was prepared, who made it, what it was made for, and details of the parent stock chemicals should also be noted on the label. This tracks chemicals to their source and assists in troubleshooting problems. In placing chemicals in storage units, the least hazardous chemicals should be stored on upper shelves with the most hazardous ones at the bottom. Chemically resistant trays can be placed on shelves to help contain a spill if it should occur. Some chemicals may have specially designed lids and plastic coatings for safe containment. Chemical spills can occur through accidents, container failure, incompletely closed containers, fires, or natural disasters. If incompatible chemicals mix, toxic gases, chemical fires, or explosions could occur. The storage categories used depend on what chemicals are being stored. A chemical’s compatibility requirements can be found on its SDS and National Fire Protection Association (NFPA) label. Flammables, acids, bases, oxidizers, compressed gasses, volatiles, toxins, and dry solids are examples of chemical storage classifications. Subcategories may also be created for more appropriate segregation. Flammable chemicals should only be stored in refrigerators or cabinets that are rated specifically for flammables storage.
NOVEMBER 2013
Some manufacturers use storage color codes on product labels and lids to assist with classification. While these codes are helpful in organizing chemicals, they are general guidelines and may have exceptions. •
Red indicates flammables
•
Blue represents health toxins.
•
Yellow denotes reactive and oxidizing chemicals
•
White signifies caustic chemicals
•
Grey, Green, or Orange notes chemicals with hazards that are less severe than other codes
•
Stripes indicate the chemical is incompatible with chemicals of the same color code and should be stored separately
Chemical Use and Waste Storage: When receiving, handling, or disposing of chemicals, personal protective equipment (PPE) should always be used. This includes chemical appropriate gloves, splash goggles, safety glasses, aprons, lab coats, and protective footwear. Spill kits, safety showers, eye washes, fire extinguishers, first aid kits, and emergency contact information should be
readily available if needed. Users should review SDS materials and know hazards and precautions to be taken with each chemical used. Waste storage and disposal is an organized and regulated activity that requires close management and personnel training. A chemical’s SDS will state recommendations for disposal. Hazardous chemicals will require a formal classification and storage area similar to the one used for active chemicals. Each facility should have a formal program for waste disposal and have all personnel who work with chemicals trained in the details of their specific process. *Christi is a chemist with the City of Lubbock’s Southeast Water Reclamation Laboratory and a member of the Caprock District of TWUA. She works as the Safety and Quality Control Officer with the laboratory and has a level A Laboratory Analyst Certification. Christi is a graduate of Texas Tech University in Lubbock and holds a bachelor’s degree in Geology and Master of Science in Environmental Technology Management. If you additional questions regarding chemical management, contact Christi at cfelice@mylubbock.us S
Signs labeling chemical storage room entrance
Flammables cabinet containing solvents
NOVEMBER 2013
TEXAS WATER UTILITIES JOURNAL www.twua.org
PRETREATMENT ENVIRONMENTAL SECTION NEWS: Municipal Permitting of Liquid Waste Transporters By Jeremy Pressley, City of Fort Worth Environmental Specialist Municipal Permitting Keeping track of liquid waste discharges within a given Publicly Owned Treatment Works can be a daunting task; however, permitting of liquid waste transporters and restaurants can provide the regulatory controls necessary to manage both the restaurant and the transporters. Liquid waste hauling is a very competitive business with some very narrow profit margins. Thus, cutting corners and partaking in illegal activities such as illicit disposals and “skimming” grease or sand/grit tanks can be an overwhelming temptation among business owners and managers attempting to increase their profitability. In an effort to keep track of and regulate all liquid waste hauling activity within our jurisdiction, the City of Fort Worth Water Department – Pretreatment Services Division permits all liquid waste haulers and food service establishments operating in our city. This includes haulers of septic tank wastes, grease and grit trap wastes, chemical toilet waste, and gray water. The permitting process begins when a liquid waste hauler interested in conducting business in the city of Fort Worth submits a permit application containing detailed information about the company and their vehicles. One of our trained specialists will then inspect all vehicles to be permitted to ensure they attain standards set forth in the city, state, and federal regulations. If any discrepancies or deficiencies are discovered in the process, the liquid waste hauler is not issued a permit until noted deficiencies are corrected and brought up to the minimum code requirements. The majority of transporters has been in the business for years; rarely do their vehicles don’t meet standards. Along with waste haulers, the City of Fort Worth permits restaurants and other food service establishments who discharge wastewater into the sanitary sewer system through their grease interceptors. Restaurants contribute greatly to the amount of fats, oils, and grease in the sanitary sewer system and permitting each individual facility allows the city to maintain information on each. We are happy to say combined efforts by Field Operations, Engineering, Wet Weather efforts, Pretreatment efforts and of course the restaurants motivation to obey rules and regulations have resulted in a dramatic decrease in grease related stoppages and overflows and reduction in operations and maintenance cost. As well as permitting waste haulers and food service establishments, the City of Fort Worth provides a disposal location for septic tank and chemical toilet wastes. Here, we monitor disposal and ensure that waste is treated. Periodically transporters waste is sampled and analyzed for pollutants. There are numerous benefits reaped by permitting and monitoring transporters and food service establishments. 1) Permitting results in each restaurant installing a properly 22 TEXAS WATER UTILITIES JOURNAL www.twua.org
sized grease interceptor. 2) Monitoring identifies potential problems in the collection system and timely initiation of Pretreatment efforts for an entity to attain compliance. 3) Violation notices are sent to food service establishments that fail to pump at the proper frequency. Non-compliance with pumping frequency is determined by tracking manifest which are electronically scanned into a database for retrieval and review by Pretreatment personnel. 4) Food Service establishments are recognized at awards banquet for those that exceed expectations. 5) Reduced operation and maintenance cost in the collection system due to fewer grease related stoppages, obstruction and overflows. If it were easy, everyone would do it. Anything worthwhile takes effort determination ,and a desire to accomplish the objectives. It is truly a TEAM effort and I work daily to do my part. You can contact me at Jeremy.Pressley@ fortworthtexas.gov. S
P. O. Box 9000 • Kilgore, Texas 75663-9000 903-984-0551 • Fax: 903-984-5914 www.ana-lab.com • email: corp@ana-lab.com Ana-Lab Corporation is an employee-owned organization which provides industry, government, consultants, and individuals with complete, timely, and accurate chemical analysis, including state approved total coliform testing. Amarillo 806-355-3556
Dallas 972-620-8900
Brownsville 956-831-6437
Austin 512-821-0045
Houston 281-333-9414
T104704201
NOVEMBER 2013
connect. engage. educate.
MECHANICAL JOINT RESTRAINT November 13, 2013 Time: 11:00am - 12:00pm (CST) Non-Members - $55 Fee: Members - $40 (TCEQ approval pending - 1 hour) REGISTER!! (Registration deadline: November 10, 2013) Space is limited. RESERVE YOUR WEBINAR SEAT NOW
There will be a discussion related to mechanical joints and Mechanical Joint Restraint. Items such as Material Type, Working pressure, Pipe Size, Above Ground or Buried, Applications, Thrust Blocking, Restraint, Specialty Fittings, MJ Adapters, Corrosion Protections and Questions and Answers. OBJECTIVES WITH THIS WEBINAR: Share knowledge and experience that will: • • • •
PRESENTERS:
Improve knowledge of products. Improve knowledge on joint restraint. Improve knowledge of specialty fittings and fabrication customization. Improve knowledge on corrosion protection.
WHO SHOULD ATTEND: • • • •
Water Operators who work in Distribution. Wastewater Operators who work in Collections. Anyone in the Water or Wastewater industry who deals with Piping. Anyone interested in Mechanical Joints, Thrust Blocking, Pipe Restraint and Specialty Fabrication. Webinar Training: • • •
Cannot be substituted for hands-on training required to teach critical skills. Can only be used as training for renewal of a license. The same distance training repeated in the license renewal period will not receive training credit per 30 TAC 30.28 (p)(3)(c).
• • •
Engineered Products Manager for Smith-Blair Inc. Kenneth has been employed with Smith-Blair for 16 years. He provides presentations, workshops, and training events throughout America. He began his career as a licensed plumber. Kenneth also worked for Ford Meter Box Co. until joining Smith-Blair.
Patrick Valkner
Territory Manager for Smith-Blair Inc.
Requirements: •
Kenneth Alessi
Registrant will be required to complete TWUA’s identity verification process upon successful registration. Voice verification and polling will be conducted during this training. Guaranteed bandwidth of at least 1 Mbps downstream. Any questions contact TWUA Central Office – 888-367-8982
REGISTER TODAY!! Visit www.twua.org for more information Follow us on: NOVEMBER 2013
TEXAS WATER UTILITIES JOURNAL www.twua.org
Laboratory Analyst Section News: The Benefits of a Management System For the Laboratory By Elizabeth Turner, TWUA LAS Chair Elect
A Management System (MS) can be defined as the managing structure, responsibilities, procedures, processes, and management resources to implement the principles and action lines needed to achieve the quality objectives of an organization. The definition of a MS is evolving into a definition of an effective management system. MS is not an addition to an organization but an integral part of its management and production. An effective MS does not independently make an organization more profitable, efficient or customer focused, but it will give to an organization the ability to improve everything from production to sales. Why should a utility laboratory implement and embrace a Management System? Unlike a commercial laboratory where a MS can lead to increased business and revenue, a MS for a utility laboratory is a matter of risk management. As a young analyst working in a water utility laboratory, I thought my laboratory had a quality management system in place. We maintained SOPs and a Quality Manual which went into great detail regarding which quality control samples we analyzed, the frequency, and acceptance criteria. We also included an organizational chart. As I have matured in my career and delved deeper into quality management, I have come to realize that a Quality Manual does not equal a Quality Management System. Based on discussions with colleagues in water and wastewater laboratories and personal observations, I believe that there are still many utility laboratories that believe they have a Management System in place simply because they have a Quality Manual. While a Quality Manual is an important component, a Management System is so much more than a manual as demonstrated by Figure 1.
Standardization (ISO) has developed the best known standards including ISO 9001 Quality Management Systems and ISO 17025 General Requirements for the Competence of Testing and Calibration Laboratories. The 2009 TNI Laboratory Standard Volume 1: Management and Technical Requirements for Laboratories Performing Environmental Analysis is based on the ISO 17025 standard. There are eight core principles of a Management System. 1. 2. 3. 4. 5. 6. 7. 8.
Customer focus (emphasis added) Leadership (emphasis added) Involvement of people Process approach System approach to management Continual improvement (emphasis added) Factual approach to decision making Mutually beneficial supplier relationships
These core principles are supported by managerial and technical requirements. Figures 2 and 3 list the management and technical requirements based on ISO 9001 and ISO 17025 standards.
Figure 2. Management Requirements
Figure 1. Hierarchy of a Quality Management System Figure 3. Technical Requirements
There are several standards available on Management Systems. The International Organization for
24 TEXAS WATER UTILITIES JOURNAL www.twua.org
NOVEMBER 2013
If any journey begins with a single step, then the journey toward quality management must begin with an understanding of the relationship between laboratory quality activities that should be designed and supported by laboratory management and the technical activities that produce laboratory results. The job of the laboratory technical staff requires performing preanalytic activities (sample collection, sample receiving, container preparation, etc); analytic activities (testing, quality control, interpretation); and postanalytic activities (reporting results, archiving samples, etc.) that transform the submittal order for a laboratory test into the results used by the customer. Likewise, the laboratory supervisory and managerial staffs are responsible for design and implementing the supportive infrastructure necessary for the technical work to proceed unimpeded. An integrated coordination between technical and managerial activities is essential for the continuous, unimpeded realization of high-quality, errorfree, efficient, and effective laboratory operations. The requirements of a MS go beyond “quality” matters as they are traditionally understood. The requirements fall roughly into four types
•
Requirements that help assure that the laboratory’s output meets customer specifications. (Making customers happy, and keeping them that way.)
•
Requirements that assure that the quality system is consistently implemented and verifiable. (We must actually do what we say we are supposed to do. This must be verifiable via independent, objective audit.)
•
Requirements for practices that measure the effectiveness of various aspects of the system. (In God, we trust; all others bring data.)
•
Requirements that support continual improvement of the laboratory’s ability to meet customer needs. (We cannot sit still. We must strive to get better all the time because customers change, technology advances and competitors gain strength.)
An in-depth discussion of the benefits of each managerial and technical requirement is beyond the scope of this article although I could wax poetically over each. The principles of a QSM that have the greatest beneficial impact on a utility laboratory are: customer focus, leadership and continual improvement.
in a specific format? It is also important that the customer understand the capabilities of the laboratory. Does the customer expect 24 hour turn around on a BOD sample? A water utility in Texas serves the needs of internal customers (drinking water department, wastewater department, engineering and pretreatment) and external customer (customer cities). The workload from a particular internal department was only 3% of the total laboratory workload but was a frequent source of complaints (untimely reports, concerns about methodology, availability of sample containers). The laboratory initiated monthly meetings to discuss the customer needs, expectations and perceptions. Through the meetings, the laboratory gained a greater understanding of the needs of the internal customer such as specific turn-around times. The internal customer has gained an understanding that availability of a specific sample containers can be improved by providing the laboratory with a sample schedule. The laboratory and customer both benefit from increased communication and focus on the customer needs. Leadership: Leaders establish unity of purpose and direction of the organization. They should create and maintain the internal environment in which people can become fully involved in achieving the organization’s objective. For a utility laboratory, this means having the laboratory staff understand the mission and objectives of the utility and the role the laboratory plays in meeting the mission and objectives of the utility. The importance of understanding the mission of an organization is stressed in several quality standards. In fact, a requirement of the 2009 TNI Standard for Environmental Laboratories is that data integrity training must include the “organizational mission and its relationship to the critical need for honesty and full disclosure in all analytical reporting”. In the past, a water utility in New Jersey would hire and train laboratory analysts with a focus on production – push as much data through the door as possible and fast as possible. The analysts were extensively trained on all aspects of analytical technique. However, they were not trained to understand their role in the organization. The results of the samples were just merely numbers to the analysts. The analysts did not understand how the data was used for compliance with the Safe Drinking Water Act or for process control of the treatment facility.
Customer Focus:
As part of implementing a MS for the laboratory, the analysts were trained on how the sample data was used by the utility. The training program even included overviews of the treatment process and regulatory requirements. The laboratory staff began to understand the important role that they played in protecting human health.
It is easy to think that a utility laboratory doesn’t have any customers, but the thought is incorrect. Your customer may be another department in the company, a regulatory agency or the general public who depend on the utility to produce safe drinking water or manage sanitary waste. A MS is customer focused. In order to assure that you are meeting the needs of your customer (think data quality objectives), you must understand the needs and expectations of the data user. Do you need to meet a minimum quantitation level? Does the project require extra quality control? Does the data need to be
Historically, the laboratory supervisor would review the analytical data. If she noticed an unusual result, she would ask the analyst to reanalyze the sample. But since the supervisor did not do daily data reviews, there could be a delay of several days before a sample was reanalyzed. By gaining an understanding of the treatment process, the analysts were able to spot unusual results prior to supervisor review and perform an immediate confirmation analysis. The laboratory staff took ownership of the data and became more engaged. As one analyst said “We are not robots anymore.”
NOVEMBER 2013
TEXAS WATER UTILITIES JOURNAL www.twua.org
Continued on next page
Continual Improvement: Management systems stress continual improvement. In a laboratory, this can be accomplished by evaluating internal audits, managing non-conformances and investigating customer complaints. Internal audits and in-depth, periodic monitoring of data integrity are tools to evaluate the effectiveness of the quality management system and the implementation of the technical and managerial requirements of the laboratory. For a Texas utility laboratory, the QA/QC officer performs in-depth, periodic monitoring of data integrity by selecting a report packet and tracing all elements associated with the generation of the data for that report. For example, if the report contained phosphate and TSS data for a site, the QA/QC officer would: • • • • • •
review the chain of custody form for completeness, review all internal custody transfers of the samples, evaluate reagent preparation for phosphates, r review equipment calibration records for the spectrophotometer and balance, review training records of the analysts involved ensuring that demonstrations of capability were current at the time of analysis, and the list goes on.
During one of the monitoring events, the QA/QC officer was confirming that the prepared second source phosphate standard was prepared from the designated second source stock chemical. After retrieving the stock chemical container to confirm the expiration dates and open dates, he noticed that the container had never been opened. The custody seal was still intact, and there was no “Opened Date” recorded on the container. The laboratory only had one phosphate stock chemical designated as the primary source and only one stock chemical designated as a second source, so this was not a case of the analyst selecting the wrong second source stock chemical container. A more detailed investigation ensued, and it was discovered that the analyst in question was periodically taking shortcuts in order to leave early. Routine review of the data generated by the analyst had not revealed any ethical violations. It was only through the in-depth, periodic monitoring of data integrity required by the 2009 TNI Standard that the ethical violations were discovered. I believe that the management of non-conformances is the one of the greatest benefits of a MS. It gives the laboratory an opportunity for improvement. ‘‘Nonconforming event management’’ consists of documenting and investigating events that do not conform to the laboratory’s established policies, processes, or procedures, or other imposed requirements. The program captures and analyzes information about nonconforming events and complaints to identify underlying systematic problems and gain management’s commitment to removing the causes. A utility laboratory hired a new laboratory manager. The laboratory has a MS and performed root cause analysis / corrective actions. The manager noticed for many non-conformances, the root cause was determined to be a lack of training based on the analyst’s response that “I was never trained on that”. The corrective action
26 TEXAS WATER UTILITIES JOURNAL www.twua.org
was always “training provided to analyst.” The new laboratory manager wondered if the analytical training program was insufficient and needed to be revised. She asked to review the training records on the analysts. The laboratory had records for training provided by outside agencies, thorough records for demonstration of capabilities, résumés and educational transcripts. However, it did not have detailed records on method training for individuals. The laboratory implemented a new form and procedure for documentation of training. All details of training are recorded on a form including the documentation of any provided reference materials and SOPs. The training document is signed by the trainer, trainee and the immediate supervisor of the trainee. During a two year period since the training forms were implemented, the laboratory experienced a 58% reduction in nonconformances due to “lack of training.” Conclusion: The history of Management Systems and the associated standards has meant that until recently, there was considerable emphasis on documentation. Although successful in many production and assembly line environments, many laboratories have found the emphasis on documentation detracted from what the MS was trying to achieve and made implementation of a MS too labor intensive. In any process staff may simply concentrate on the detail of the documentation process. However, a modern MS is more than this. The MS is a major contributor in helping a laboratory focus on its goals – better service to customers, reduction of waste and rework, and helping staff in all areas to ‘do it better’. Yes, a laboratory with a Management System is required to generated and maintain more documentation than a laboratory without a Management System but the documentation does not need to be burdensome. The TNI Small Laboratory Advocacy Group is one source of information on how to make document management doable. As a utility lab, it always seemed that if a result indicated a problem with treatment, the quality of the laboratory work was always questioned. The first response was never “we better fix the treatment problem”, it was to question the quality control of the laboratory and the integrity of the sample result. Since implementing a MS, the data generated by the laboratory is no longer questioned. S References: Berte, Lucia M. Laboratory Quality Management: A Roadmap. Clinics in laboratory Medicine. Volume 27. (2007) 771–790. ISO. ISO standard 9001: Quality management Systems – Requirements. Geneva, Switzerland: International Organization for Standardization; 2008. ISO. ISO standard 17025: General requirements for competence of testing and calibration laboratories. Geneva, Switzerland: International Organization for Standardization; 2005. TNI. Management and Technical Requirements for Laboratories Performing Environmental Analysis. The NELAC Institute. Weatherford, Texas; 2009. NOVEMBER 2013
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WATER DISTRIBUTION CLASS B SOIKE, GLENN A SOULE, LOUIS J CLASS C BAKER, PAUL N III BATES, ANTHONY P JR BLUEMEL, BILLY S COLEMAN, JAMES R DEES, SPENCER E FARMER, MICHEAL S SR FERGUSON, KENNY R GRIFFIN, ROBERTO GUIDRY, CLARENCE J JR LANCE, ISBELL C LINDLEY, TERRY LOWRY, ERRON L MAHONEY, GARY W MAXFIELD, DONALD M MCCOWN, HAROLD C RENDON, MICHAEL R ROADCAP, KYLE J SCOTT, DARRYL W SMITH, ROBERT A SUGG, KYLE F UGALDE, CARLOS VARGAS, WILLIE B VEGA, GABRIEL R WASTEWATER TREATMENT CLASS A BEADNELL, MICHAEL F HOPKINS, ALLEN O JR MCCEIG, MEAGHAN J SANCHEZ, SAM C CLASS B BLACK, BENJAMIN B BOARD, JOSHUA D BROWNING, EDDIE R
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BEADNELL, MICHAEL F HOPKINS, ALLEN O JR MCCEIG, MEAGHAN J SANCHEZ, SAM C CLASS B BLACK, BENJAMIN B BOARD, JOSHUA D BROWNING, EDDIE R DELAROSA, JASON E DUCKWORTH, IRA B FLORES, GILBERT FRAZIER, ARMAND J SR KING, CAMERON L LIRA, RICHARD LITTLE, BRANDON K LUNA, TONY MALLORY, JAMES P MOORE, ANDREW F PALI, COLBY R PEDDY, WILLIAM R JR ROGERS, KATHRYN M SOLIS, DOLORES C CLASS C ASHCRAFT, JOHNSON F BASS, JACKIE D CAMPBELL, DAVID E DAVIS, HARRY L DICKEY, JOE R DREIBRODT, RODNEY P MACIAS, LAUREN M MASON, ANTHONY W MILES, JEREMY S NIX, DANIEL K NORTON, RUSSELL C ONEAL, NATHANIEL L PERALES, DAVID RITCHEY, DANIEL W ROBERTS, ANDREW D STRICKLAND, CODY L WARD, JUSTIN G WILLIAMS, LARRY J CLASS D ALLEN, RANDY E BANKS, MICHAEL P BELL, RYAN M BILTJINITIS, SHAWN A BRADFORD, DONOVAN D BRONSON, DEBBIE J BROWN, RONALD W BURGESS, DERRICK P CARLTON, JUSTIN R COUPLAND, CASEY R DAVIS, FRANK A DAWSON, RANDALL Y DURAN, PETER R ELLIS, RODNEY B FERGUSON, STEVEN M FISH, STEVEN J NOVEMBER FOJTIK, WILLIAM E 2013 FORD, RANDY K GARZA, JESUS GASKAMP, SHAWN D
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MELVIN, DAVID W MENDOZA, JUSTIN J MIJARES, DANIEL MITCHELL, ERONE D SR MUNIZ, JACOB R NORTON, RICHARD A OKEEFE, PHILLIP J PENA, MARK PEREZ, JACOB POLITE, BAXTER C ROBERSON, CARL T RODRIGUEZ, JOHNNY L ROGERS, JERRY T ROLLINS, BRADY J ROSS, FRANK M SANCHEZ, CHRISR B SANTANA, RAMIRO SAROT, MICHAEL I SARTOR, MARK L SEWELL, STEPHEN JR SMITH, BILL F SPENCER, DANNY G STANFORD, JOHN L STARK, WILLIAM O STRIPLIN, JACK E WAGNER, NICHOLAS G WALLER, PAULA L WASKOW, CURTIS J WATSON, FREDERICK SR WHETSTONE, TIMOTHY JR WILLIAMS, RANDY E WILLIAMS, STEPHEN N WOOLEY, MARK A SR
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MATHEWS, JAMES L MATHIS, LESLIE J MORENO, LEONEL H PEREZ, BERNARDO JR PERRETT, AMIE J PUTMAN, BILLY J QUINTERO, CHRIS R SALAZAR, MARIO M SALINAS, ELOY JR SANCHEZ, VICTOR R SCHMIDT, DOUGLAS A SPEARS, PAUL A STALWICK, MICHAEL K TIJERINA, BILLY JR TORRES, PEDRO UVALLE, HERIBERTO WESTBROOK, MICHAEL WYATT, JOHNNY C
ARREDONDO, MARK A ARTEAGA, PEDRO SR BILLS, JONATHON E CLASS I CANTU, JACOB A BLAIR, MICHAEL A CHEW, JOY L GUTIERREZ, ENNIS E CORRON, RICHARD JR HERNANDEZ, NOE C CROTZER, JAMES M HICKMAN, ANTHONY JR DAVIS, JOSHUA R LUERA, ERIK DOMINGUEZ, DANIEL D MENDOZA, OMAR DYESS, MARION W THOMPSON, JESSIE J FRISHE, DOUGLAS R GIBSON, TODD S GONZALEZ, ABRAHAM CUSTOMER SERVICE CLASS II HAMILTON, WILLIAM JR INSPECTOR HARRISON, CHRIS W CLOUGH, RONALD E III HERNANDEZ, JAMES COOK, JASON A BEARD, CLINT N HERRERA, ABRAHAM GARVIN, KENNETH JR BROCK, STEVEN C HICKS, DAN R JR LEIJA, SALVADOR BURNS, JEREMIAH A HOFFER, ROBERT J RAY, SEAN H CHAPMAN, BILLY V III JIMENEZ, ERINEO JR ROLLMANN, EDWIN JR DORRIS, DEMPSEY SR LEMLEY, WARREN D RUSSELL, MARC L FREDRICKS, DOUGLAS LOPEZ, AGUSTIN JR SCOGGINS, MARCUS J GARCIA, RAFAEL R SR LUSK, EDWARD W MAAS, JOSHUA A CLASS III MARES, THOMAS J MANCHACK, PAMELA J MATHEWS, JAMES L MCPHETERS, JUSTIN G HAMPTON, HARLEY E MATHIS, LESLIE J TURKNETT, JOSHUA M MAYFIELD, THOMAS J MORENO, LEONEL H WASTEWATER WEISINGER, JOHN M TAYLOR, RODNEY DALE PEREZ, BERNARDO JR WOODS, DAVID B PERRETT, AMIE J WASTEWATER PUTMAN, BILLY J BACKFLOW PREVENTION QUINTERO, CHRIS R COLLECTION ASSEMBLY TESTER SALAZAR, MARIO M SALINAS, ELOY JR CLASS I ARREDONDO, MARK A SANCHEZ, VICTOR R BLAIR, MICHAEL A ARTEAGA, PEDRO SR SCHMIDT, DOUGLAS A GUTIERREZ, ENNIS E BILLS, JONATHON E SPEARS, PAUL A HERNANDEZ, NOE C CANTU, JACOB A STALWICK, MICHAEL K Houston Austin Dallas Tulsa HICKMAN, ANTHONY JR CHEW, JOY L TIJERINA, BILLY JR LUERA, ERIK CORRON, RICHARD JR TORRES, PEDRO MENDOZA, OMAR CROTZER, JAMES M UVALLE, HERIBERTO THOMPSON, JESSIE J DAVIS, JOSHUA R WESTBROOK, MICHAEL DOMINGUEZ, DANIEL D WYATT, JOHNNY C DYESS, MARION W CLASS II InFRISHE, Texas andR Oklahoma DOUGLAS GIBSON, TODD S we not only offerCUSTOMER the SERVICE CLOUGH, RONALD E III INSPECTOR GONZALEZ, ABRAHAM COOK, JASON A latest in WILLIAM technology and HAMILTON, JR GARVIN, KENNETH JR BEARD, HARRISON, CHRIS W process equipment forCLINT N LEIJA, SALVADOR BROCK, STEVEN C HERNANDEZ, JAMES RAY, SEAN H water and wastewater but BURNS, JEREMIAH A HERRERA, ABRAHAM ROLLMANN, EDWIN JR CHAPMAN, BILLY V III HICKS, DAN R JR we also specialize RUSSELL, MARC L DORRIS, DEMPSEY SR HOFFER, ROBERT J SCOGGINS, MARCUS J inJIMENEZ, aftermarket and DOUGLAS FREDRICKS, ERINEO JR sales GARCIA, LEMLEY, WARREN D service, including RAFAEL R SR LOPEZ, AGUSTIN JR installation LUSK, EDWARDfor W products in MARES, THOMAS all phases ofJ processes. MATHEWS, JAMES L WASTEWATER MATHIS, LESLIE J MORENO, LEONEL H WASTEWATER PEREZ, BERNARDO JR For more information visit COLLECTION PERRETT, AMIE J our website at: PUTMAN, BILLY J www.hartwellenv.com CLASS I QUINTERO, CHRIS R SALAZAR, MARIO M BLAIR, MICHAEL A SALINAS, ELOY JR GUTIERREZ, ENNIS E HOUSTON 281.351.8501 ● AUSTIN 512.347.7676 ● DALLAS 817.446.9500 ● TULSA 918.299.8555 SANCHEZ, VICTOR R HERNANDEZ, NOE C SCHMIDT, DOUGLAS A HICKMAN, ANTHONY NOVEMBER 2013 JR TEXAS WATER UTILITIES JOURNAL www.twua.org SPEARS, PAUL A LUERA, ERIK STALWICK, MICHAEL K MENDOZA, OMAR TIJERINA, BILLY JR THOMPSON, JESSIE J TORRES, PEDRO
HARTWELL ENVIRONMENTAL CORPORATION
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TWUA EMPLOYMENT CLASSIFIED ADS: IMAGINE
WASTEWATER OPERATOR
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SouthWest Water Company has opening for Water and Wastewater Operators in Austin, Baytown, Benbrook, Conroe, Mabank and Pottsboro, Texas. Performs routine checks of the facilities, maintenance and field customer service; helps ensure compliance with governing agencies regulations. Advanced skills and technical knowledge of water and wastewater treatment. High school diploma or GED; 1-2 years’ related experience; water/wastewater certification a preferred and backhoe experience a plus. Fax or email resume and salary requirements to: (832)209-
WATER TREATMENT PLANT MANAGER Texas City, Texas This position is responsible for managing the entire operations of the 50 MGD Thomas Mackey Water Treatment Plant: administration; treatment; operations; maintenance; construction projects; water production. Directs and supervises the operations of the treatment plant. Responsible for personnel scheduling, training, evaluation and discipline. Monitors and analyzes production, control, water quality, sludge disposal, maintenance, and operational data to ensure compliance with regulatory requirements. Enforces safety policies and procedures and conducts regular safety meetings. Manages the c apital budget, capital improvement projects, development of scopes of work,
and bidding process. Performs administrative functions including approval of expenditures, review of invoices, and adherence to purchasing policy. The work requires walking, sitting, stooping, standing, climbing stairs and ladders indoors and outdoors in all weather conditions. College degree required Five years directly related experience Ability to readily obtain a Texas Grade B Surface Water License; Texas Grade A Water License preferred or Registered Professional Engineer. Must be computer literate and be able to write concise and effective communications. Possession of or ability to obtain a valid driver’s license issued by State of Texas. Salary Pay: $88,000 - $108,000 Depending on Qualifications Gulf Coast Water Authority Fax resume and salary requirements to: 409 935 4156 or email resume and salary requirements to: bwebb@ gcwater.org
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WATER/WASTEWATER OPERATOR Coldspring, Texas “C” Water and “C” Wastewater Operator. Responsible for operation and maintenance of water treatment plants and distribution including taps. Responsible for operation and maintenance of wastewater treatment plant and collection system. Current TCEQ “C-C” license. Salary: 14.50 to 17.50 per hour (based on experience) Cape Royale Utility District: Fax resume and salary requirements to: 936653-2611 or email resume and salary requirements to: ttucker@ cr-ud.org
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