February 2021

T exas W ater U tilities

JOURNAL VOLUME 31

FEBRUARY 2021

"Proudly Serving Education Excellence since 1918"

NUMBER 2

Texas Water Utilities Association Regional Training – 2021

Far West Texas (Ft Stockton) – Rescheduling & Exploring Alternative Dates Panhandle (Amarillo) – Rescheduling & Exploring Alternative Dates Central West Texas (Abilene) – Pending & Exploring Alternative Dates North Texas (Arlington) – Pending & Exploring Alternative Dates Southwest Texas (San Marcos) - Pending & Exploring Alternative Dates Permian Basin (San Angelo) – Pending & Exploring Alternative Dates Central Texas (Killeen) – New Date October 18th – 21st Southeast Texas (Beaumont) - New Date October 25th – 28th

In This Edition: TEXAS WATER UTILITIES JOURNAL ( ISSN – 1051709X) is published monthly by the Texas Water Utilities Association, located at 210 E. Hwy 79, Hutto, Texas 78634 for Operators, Engineers, Managers, Laboratory technicians, Customer service personnel, Vendors, and other Professionals employed in, or interested in, the water and or wastewater industry.

President Message................................ 4

ED News ............................................. 6 If you want to get a complete look at lake levels, go to www.waterdatafortexas.org

Ten dollars of each annual membership dues payment to the Texas Water Utilities Association pays for a subscription. Nonmember subscriptions price: the USA $100.00 per year; $10.00 per single copy $125.00 per year outside the USA. Periodicals Postage Paid In Hutto, Tx. And Additional Mailing Offices.

The Texas Water Utilities Association is wholly independent, and is not affiliated with the American Water Works Association, the Water Environment Federation, or any other National Organization.

Postmaster: Send address changes to: Texas Water Utilities Association – Journal 210 E. Hwy. 79, Suite 101, Hutto, Texas 78634.

The Texas Water Utilities Association Journal is not responsible for facts and or opinions expressed by contributors or in advertisements herein. Editorials and comments do not necessarily represent the official policy of the Texas Water Utilities Association.

All inquiries should be directed to: Texas Water Utilities Association, 210 E. Hwy. 79, Suite 101, Hutto, Texas 78634. Phone 512-459-3124. Any materials accepted for publication is subject to revision and editing At the discretion of the publisher.

MANAGEMENT COMMITTEE: John Krause – Chair of Management William L. (Bill) Brown – President Mike Norris – President Elect Jim Siddall – Vice President George A. Glispin – Second Past President Jim McCain – Ex Officio Russell Hamilton – Executive Director

_______________________________ Front Cover Photo Courtesy of: Johnson County SUD, Texas February 2021

Safety News ....................................... 12 Staying Safe in the Trenches

ADVERTISERS: American Flow Control........................................................................ 21 Ana-Lab............................................................................................. 19 EGSW................................................................................................ 29 Garrison Minerals............................................................................... 19 Global Treat....................................................................................... 21 Hartwell Environmental Corporation..................................................... 11 Homa Pump....................................................................................... 22 Jim Cox Sales, Inc.............................................................................. 24 LSPS Solutions................................................................................... 13 OEI................................................................................................... 11 Osha................................................................................................. 30 Pump Solutions, Inc........................................................................... 23 Samco Leak Detection........................................................................ 19 USA Bluebook............................................................. Inside Front Cover Smith Pump Company, Inc............................................ Inside Back Cover Magna Flow...........................................................................Back Cover

TRAINING OPPORTUNITIES: TWUA Training Schedule......................................................... 16

Texas Water Utilities Journal www.twua.org 3

President’s Message

President’s Thoughts

by William “Bill” Brown

Greetings all, As the 2021-year progresses, I sincerely hope the “good things” of the “old normal” past are resurrected – excluding hand washing. It still bothers me that 40% of the adults need reminding about basic hygiene after using the restroom! It’s okay with me if we make the correction and leave that little detail in 2020. (but not the actual act – WASH YOUR HANDS) I enjoy and miss the social interaction. I miss traveling to Regional Schools. I miss handshakes with old friends and new (particularly those who take hand hygiene seriously.) I miss staying in contact with the vendors and suppliers. I miss being in a classroom and watching the look on someone’s face when they first understand a process. I miss the act of demonstrating respect. You do not have to agree with everything, but somewhere along the way, it appears the idea of respecting someone’s office, authority, or rights are being ignored. Could it be that the concept of “every kid deserves a trophy” is coming back to bite us?

Values – according to the dictionary, values are basic and fundamental beliefs that guide or motivate attitudes or actions. Values help determine what is important to us.

Based on your values, does your employer consider you dependable? How about loyal? Are you committed to your job responsibilities? Are you an honest person? Are you one that assumes responsibility for your actions? Do you approach your assignments with integrity? Are you respectful to your boss and other staff members, regardless of level within the organization? Are you willing to cut corners in your job performance? When was the last time you were late to work and why?

How is your job satisfaction? Many of us struggle with authority. Basic human nature is, we do not like being told what to do. Some will say they could make better decisions, or they would make a better leader. In many cases, these are the same staff members who are unwilling to put forth the effort, and through time and experience, acquire the skills necessary to lead. Some want to bypass this experience phase and jump to bossing others. If first, you strive to become the best employee with good character, integrity, and skills, the leadership role will be offered someday when you least expect it.

Do not forget the struggles and challenges you overcome, and on your first day as a boss, begin training your replacement.

It’s the only way you will advance up the management ladder.

Most likely, your job performance is greatly influenced by your attitude. If you like your job and find the challenges motivating, you will be more likely to have a positive attitude. And this positive attitude will spill over to others in the workplace, resulting in increased productivity. Consequently, if you find your job boring and feel your talents are being wasted, then negativity will spill over in the workplace. Which person are you?

I would be willing to wager that at least some readers will say their satisfaction and attitude could be improved if they were compensated more. I will be the first to admit, industry-wide, wages are not reflective of the skills necessary to protect public health. I believe compensation among operators is an area that has shown improvement over the past few years but still has a way to go to be competitive with other areas of skilled workers.

I will close with this quote - Lao Tzu said – “Watch your beliefs, they become your thoughts; watch your thoughts, they become your words; watch your words, they become your character; watch your character, it becomes your destiny.”

May the Blessings of Heaven Rest upon you and all Water and Wastewater Professionals!

Bill Brown

4 Texas Water Utilities Journal www.twua.org

February 2021

Announcement

TWUA 103rd ANNUAL SCHOOL & CORPUS CHRISTI TEXAS

D AT E CHANGE FOR 202 1 Due to the lingering effects of the Coronavirus, TWUA Management made the decision to pursue a meeting date later into 2021. The schedule and school events will remain the same, just happening a little later in the year.

Mark your calendar – September 26th – 29th 2021 is the new dates for the 103rd Annual School.

The registration link for both the school and the hotel will activated as soon as possible. You may take advantage of early discounts and reserve you room now.

Thank you for considering TWUA and choosing the Omni, which helps keep pricing competitive.

February 2021

Texas Water Utilities Journal www.twua.org 5

Central Office News

by Russell Hamilton, TWUA Executive Director

F

ather, in this time, we take comfort in knowing that You remain in charge and control of life as we understand it. We need You, and we welcome You in all we do. We come into Your presence, seeking Your grace, Your mercy, Your calm, Your guidance, and forgiveness. Father, continue to bless us as only You can. We pray for Your favor and ask that You direct, protect, watch over, guide, and bless TWUA and its members. Amen In West Texas, Lake Spence is sitting at 22.5 % (- 0.3 %). White River is sitting at 12.2 % (-0.0 %). Panhandle - Lake Meredith is sitting at 35.6 % (- 0.2 %) and Greenbelt is at 16.4 % (- 0.1 %). If you want to get a complete look at current lake levels, go to waterdatafortexas.org. The drought has never left for some and is returning for others.

opportunity and are looking for an alternative to the traditional monthly district meetings, please go to the training calendar and sign up.

Central Office is beginning to field questions related to resuming live training events. The short answer is, CDC has not changed their position, and Vaccines are being distributed, but the general public has not had sufficient time or access to the vaccines.

So, we ask for your continued patience. Hospitals are back to capacity for Covid related illnesses. Positive increases are being seen in new cases. From what I can read and understand, we will be moving more to the “old normal” in 2021, but it will take a little more time.

Dates for Annual School 2021 The Management Committee decided to reschedule Annual School dates in the 2021 year.

The new Annual School dates for 2021 are September 26th – 29th, 2021.

The Story Goes Something Like This –

For 2021 Central Office began with a new way to provide virtual or computer-based training. Actually, the processes are very similar, but the equipment we use had to be updated, primarily because Flash Player reached the end of life. Flash player was the mechanism that provided users the ability to see video content. Adobe decided to stop supporting their Flash Player, so TWUA was left with equipment that required Flash in which to operate.

The good news is that our IT person improved existing processes, equipment, and we are excited about what this will mean for the computer-based training program. What will it mean for the user? No longer will you be asked to enable Flash and PopUps. The video TWUA now provides is true High Definition.

The monthly 2-hour On-Demand training sessions will continue in 2021, and as long as TWUA is able to provide applicable content. Meaning if staff or with assistance from the vendors, TWUA is able to offer different monthly content that is TCEQ approved, we will continue to provide this training option. Just a heads up, Central Office has been providing this training option for all TWUA District Members at no charge. Beginning in 2021, there will be a small fee associated with those who utilize this product. District Members will continue to receive the most advantageous pricing. If you have not tried this training 6 Texas Water Utilities Journal www.twua.org

It seems that some time ago, a school teacher asked the class to support a local charity. The assignment would be to come up with ways to raise money, and the student who raised the most funds would receive an A for the final semester exam grade and not have to take the exam.

The teacher stated that the fund-raising method must be approved and something the student could perform with minimal guidance from the parents.

There was a one-week time period for the student to get their process approved.

The following day, one student stated that she planned to bake cookies and sell them to the neighbors. Her idea was approved.

One student stated that he would move grass and help the neighbors with landscaping. His idea was approved.

Another was talented and had the ability to create art, so she stated that she would make a painting and auction the artwork.

Her idea was approved.

One of the boys stated that he knew of a place in the country February 2021

where bees had made a home in a hollowed-out tree, and he planned to harvest the honey and sell it at the local market. His idea was approved but advised to be cautious.

Each day one to five students revealed to the class their ideas.

With a few small suggestions, all were approved.

at the street intersection, then provide the customers a way to clean their mouths as they left.

The teacher asked Billy, so you are telling us that you sold 1,200.00 dollars’ worth of toothbrushes by giving away chips and dips?

Why Yes, Ma’am Billy stated. Want to hear my sales pitch?

Finally, on Friday, the last student to offer his plan was Billy.

Billy simply stated that his father was a toothbrush salesman, and he got hundreds of samples each month, so Billy would sell the toothbrushes at a busy intersection. With some reservation, the teacher approved Billy’s idea.

The contest would last for one month. After each weekend, the students were asked to share how their projects were going.

Please, go ahead.

Well, I would find a place with lots of people walking. Set up my table. Open a bag of chips (which I took out of the sells), and as the people walked by, I would ask – would you care for a chip and would you want to sample my dips?

Most all the kind folks walking past were eager to try.

The little girl who said she would bake cookies reported that she had baked four dozen cookies and sold them to her neighbors for $6.00 per dozen.

Go on, Billy, we are still not seeing how you generated the sales.

The little boy who said he was going to mow yards reported that he had mowed three of the neighbor’s yards for $10.00 per yard.

Well, most would grab a hand full of chips and stick a chip deep into the dip and put it in their mouth. Then most would spit it all out and say that’s awful. That tastes like dog crap smells. And I say, that’s because it is dog crap – want to buy a toothbrush?

The entire class gave a summary of their efforts, and all seemed to embrace this challenge, except Billy. Billy would simply say he successfully sold a few toothbrushes, but a busy travel day for people in business was approaching, and he felt confident he would win the contest.

Stay Safe and Remember – we do not need all the operators in Texas to be a member of TWUA – JUST YOU ! ! ! !

Finally, the contest came to a close. Each student was reporting their funds. The cookie baker said her grand total was $106.00.

The boy mowing lawns was at the top of the list with $320.00.

All the students were getting anxious to know the total that would be donated to charity. Billy was the final student to report. Billy proudly declared that he raised $1,210.00.

The class was talking in disbelief. Billy proudly turned in his money, and while at the front of the class, the teacher asked Billy to share his tremendous success.

Billy started by saying that selling toothbrushes was difficult, so he asked his salesman father for advice.

Billy’s father simply told Billy he should think about offering something like chips and dips for the potential customers waiting February 2021

Texas Water Utilities Journal www.twua.org 7

TWUA DISTRICT MEETINGS Due to Coronavirus and Uncertainties related to Public Meeting / Gatherings ALL TWUA Public Gatherings have been Temporally Postponed OnDemand Virtual 2-hour Electronic Training Sessions are now available 24 / 7.

Get this training as your schedule permits Active District Members will be eligible for ONE of these Training Opportunities Can only attend one 2-hour session per month (same session just repeated) Everyone MUST have computer / IP address Everyone MUST have access to telephone Everyone MUST make a Voice Print (prior to the event) iPad & Tablets are NOW SUPPORTED This electronic training will be offered free of charge to active district members until the CDC approves In Person Meetings there will be other options for others to participate in electronic training See TWUA Website – Training Tab – Click on event for more information Call TWUA Central Office for more information

8 Texas Water Utilities Journal www.twua.org

February 2021

NEW ANNUAL SCHOOL DATES for 2021 Due to uncertainties TWUA 103rd Annual School for 2021 has been Rescheduled All meetings and events associated with Annual School remain the same – just a new date for upcoming event.

New dates are September 26th – 29th 2021 For those with excess budget funds – TWUA Room Block and Registration will be open soon

IF NOT, WHY? Do you know that TWUA members: • Receive a discount (from 10% to 35%) on TWUA training • Receive a subscription to the monthly TWUA Journal • Receive free updates on regulatory and technology changes • Have easy access to industry matter experts, vendors, and product providers • Have the opportunity to apply for scholarship assistance for yourself or your legal tax dependent children

MEMBERSHIP PLANS BEGINNING AT $60/YEAR!!

CONTACT TWUA AT (888) 367-8982 TO SIGN UP. February 2021

Texas Water Utilities Journal www.twua.org 9

Safety News

STAYING SAFE IN THE TRENCHES

BY TIM ROBSON, OCT 01, 2019

To be buried alive, crushed, is an unimaginable fate; as little as two cubic yards of dirt collapsing into a six-foot-deep trench has the same force as a pickup truck moving 45 miles per hour.

Trench collapse is all too common, and death and serious injury befall hundreds of workers across the United States every year.

Unfortunately, the problem is getting worse: 2016 saw as many trench deaths as years 2014 and 2015 combined. Why? A booming economy is driving more construction, and there is also a serious lack of awareness of the risks of trenching among companies and workers (and sometimes corner-cutting to save time and money). All of these factors combine to put lives at significant risk.

The private construction industry accounted for 80 percent of all fatalities that occurred during the most recent timeframe for which data is available (2011 through 2016). Within the construction industry, 38 percent of those fatalities were at industrial locations, 30 percent were at residential locations, and 20 percent were at street/highway sites.

OSHA has recently responded to the rise in deaths by launching a National Emphasis Program on Trench and Excavation in October 2018. The purpose of this program is to increase awareness of safe practices and to step-up enforcement.

Construction companies and utilities need to take the safety 10 Texas Water Utilities Journal www.twua.org

regulations around trench work seriously, if they want to ensure their job sites are not liabilities, and that their workers don’t become statistics. This article will address the legal requirements involving trench work as well as answer some of the most frequently asked questions about trench safety.

Trenching vs. Excavation: OSHA Requirements and More According to OSHA, excavation and trenching are among the most hazardous construction operations. Cave-ins pose the greatest risk and are much more likely than other excavation-related accidents to result in worker fatalities. Other potential hazards include falls, falling loads, hazardous atmospheres, and incidents involving mobile equipment. The regulation that covers requirements for excavation and trenching operations is OSHA 29 CFR 1926.650-652.

People often question the differences between an excavation and a trench. OSHA defines an excavation as “any man-made cut, cavity, trench, or depression in the earth’s surface formed by earth removal.” This can include excavations for anything from cellars to highways. A trench is a specific type of excavation that, by definition, is deeper than it is wide, and no wider than 15 feet at the bottom of the excavation.

Trenches are vastly more dangerous than excavations due to their propensity to collapse. As a result, and in a perfect world, OSHA would prefer all digs to be excavations and not trenches. But, February 2021

Safety News of course, this is not possible. So much construction, especially in densely populated areas, must be done near roadways or existing structures. Thus, trenches are often narrow, deep, and potentially very dangerous.

and working with the safety equipment, as well as time spent in-classroom training.

In the world of trenching, there are two overarching keys to maintaining a safe job site: your competent person and your preplan.

A big part of being safe is being prepared. Knowing as much as possible about the job or work site and the materials or equipment needed is a best practice, and building a preplan is an essential part of your competent person’s job. There are many things that OSHA recommends that companies should consider when building a preplan, including:

Competent Person: Your MVP OSHA requires that a competent person evaluate the safety of every trench or excavation every day, every time a person is to enter, or if conditions at a job site change. OSHA defines a competent person as “one who is capable of identifying existing and predictable hazards in the surroundings or working conditions which are unsanitary, hazardous, or dangerous to employees, and who has the authorization to take prompt corrective measures to eliminate them.”

It is the competent person’s job to evaluate all of the components that can impact the safety of a trench. These include soil type, weather, nearby utility lines, adjacent structures (roads, railways, etc. and their potential to cause vibrations that result in trench instability), and more. Becoming a trench competent person requires hours of training including time in a trench evaluating circumstances, learning how to classify soil types,

February 2021

Preplans: Your Key to Safety

Traffic. OSHA requires that workers at sites near roadways, or other trafficked areas, wear hi-visibility vests. Also, the site must have a system, such as barriers, in place to prevent vehicles from rolling into the excavation/trench. Sometimes this also means road closure or traffic patterns changes. In addition, vibrations from nearby roads will make a trench more unstable and susceptible to collapse; a competent person will take this into account when assessing the safety of a trench.

Nobody should die as a result of someone else’s perceived emergency (whether that “emergency” is a loss of water supply to a building or the clock ticking on a hard bid job). But unfortunately, this happens time and again.

Texas Water Utilities Journal www.twua.org 11

Field News

THE NEW DIRECTOR OF UTILITIES AND THE THREE ENVELOPES

BY RUSSELL HAMILTON

A newly appointed Director or Utilities was to take over the leadership role of a struggling public water supply. The Director, who was being replaced, met with his replacement and offered his final assessment of where things stood and what needed to happen. As he was leaving, he presented his replacement with three numbered envelopes. “Open these in order, but only if you run into serious trouble.”

Things for the new Director were going smoothly until one day, the state came to perform an unannounced sanitary inspection.

Unfortunately, the field inspector for the state discovered there was no chlorine residual in the distribution system.

Chlorinators, injectors, and fresh chlorine containers were replaced. Boil water notices were issued. Flushing of main lines commenced as soon as the chlorination equipment was replaced.

Water samples were collected and submitted to the lab. The media was demanding a statement and interview for the 6:00 news. The system customers were asking for an explanation, and the board had scheduled a meeting for later that day.

The City Manager and Board received a hand-delivered notice that there would be significant fines assessed. The letter revealed that the entity would be under enforcement. Enforcement actions would include the replacement of the aging lift station.

Upgrading and installation of new manholes with watertight lids, the development of an acceptable retaining barrier. The addition of monitoring equipment with alarms would be required. And most importantly, all environmental impacts would need to be remediated to state standards.

The Public Works Director contacted the City Manager for a meeting to coordinate a statement and strategy. Before the meeting with the City Manager, the Director remembered the letters. He pulled out the second letter, and it merely stated, “Reorganize.” The Director went to the meeting with the City Manager and said he had a plan. We will need to fire a Public Works Staff Member. We will replace the faulty equipment, and we will clean up and restore any environmental impact.

The Director went back to his office and thought about the current problems and the letters his predecessor had left. Hoping there was something he could use, he opened the first letter. The simple message read, “Blame Your Predecessor.”

They held a Press Conference and stated the Public Works Supervisor in charge of Collections has been terminated, and the lift station had been temporally bypassed. The manhole would be enlarged and replaced. And monitoring equipment would be installed, and most importantly, all environmental impacts would be corrected.

The new Director quickly phoned the City Manager and said he had the perfect solution. Together, they should “get ahead” of any political pressure by blaming the past Director of Utilities and aging equipment for the current problem.

Again, the press and the board seemed satisfied with the explanation and the decisive response. In fact, the newspaper wrote an editorial applauding the efforts of the Public Works Director and City Manager.

The City Manager was willing to go along with the plan and set up a press conference before the evening board meeting. The New Director began by saying the previous Director had left things in a real mess. The chlorination equipment failure resulted from years of neglect and poor maintenance. Replacement chlorination equipment had been approved in previous budgets but no-followed up. Additionally, the staff had not received proper training and failed to grasp the importance of adequate water disinfection. Satisfied with the comments and assessment of the situation, the press and board responded positively and supportive. The following day, the boil water notice was lifted, and the customers went about their lives.

Just a short time later, the City Manager received notice that for a second time, the entity had violated the Disinfection Byproducts Rule. Specifically, TTHM and HAA5 were significantly higher than the maximum contaminant level, and no corrective actions were noted.

A few months passed, and the same state field inspector happened to be traveling through and observed a Lift Station and manhole overflowing. From the amount of water and waste on the ground, this event did not just happen. The state also indicated there was aquatic damage (fish kill) and biological contamination to a nearby waterway.

12 Texas Water Utilities Journal www.twua.org

The City Manager called the Director and informed him of a called board meeting at 3:00 and to expect hard questions from the Board and Press.

Not sure how he would get through yet another major incident, the Director remembered he had a third envelope. The previous two envelopes had been very sound advice and offered a way out of the circumstances. He quickly opened his desk and took out the last envelope. The message read – “Prepare Three Envelopes.”

February 2021

February 2021

Texas Water Utilities Journal www.twua.org 13

Field News

COMMUNICATE WITH CONFIDENCE IN THE WORKPLACE BIANNA CUMMINGS, GOVLOOP

Do you ever say something to a coworker and wish you could have phrased yourself better? Good communication happens when our message is received how we intended. Sometimes what we communicate is misconstrued because we all have different communication styles. Here are five tips on how to communicate with confidence in the workplace:

body language still matters. The easiest way to elevate body language is to smile. When people see a smile, it places them at ease and smiling changes your inflection when you speak. Don’t slouch during Zoom meetings, as bad posture communicates indifference and incompetence. Crossing your arms implies that you are less engaged. Become more mindful of how your visual cues affect the way others view you.

1. Show respect 4. Proofread written correspondence If you’ve heard it 1,000 times, get ready to hear it 1,001: treat others the way you want to be treated. When drafting emails or virtual messages, make sure your language cannot be misconstrued as rude. While we all have subjective views on rudeness, going the extra mile to sound warm and understanding can make a huge difference in how your message is received.

Instead of starting a conversation by giving an order, greet the other person and ask them about their day before leading into the instructions you have for them.

Respectful communication also means you should not jump to negative conclusions when a coworker miscommunicates.

If a coworker ignores your email or if a response sounds terse, don’t take it personally. Realize that there could be outside factors influencing your peer, rather than labeling the behavior as antagonistic.

Nothing zaps confidence more than retroactively finding a typo that you made. Make sure to cross your T’s and dot your I’s when sending emails to coworkers and clients. Strong attention to detail shows professionalism and can make or break whether people take you seriously. Even when sending a group message in Slack, proofread your content before others see it. If you notice that you regularly make typos, examine where the problem may come from. Perhaps you multitask too much, or you invite too many distractions into your workspace. Turn off Spotify for a second and quality check your work. You can also install a proofreading app, like Grammarly, or read your work out loud while working at home.

5. Tailor the message to the person you are addressing

3. Be aware of your presence

You wouldn’t speak to a priest the way you would speak with your best friend. Be mindful of who you’re addressing and craft your message in a way that is most palatable to them. Adapt to the communication style of the person you are speaking with. Do you have a coworker who prefers to send information through email rather than Slack? Accommodate them. When you are working on client work, ask the client what they want.

If that’s not possible, speak with coworkers who are familiar with the client’s style. This will prevent you from missing the mark with external deliverables. Keep in mind that tailoring your communication is not the same as changing it. You can remain true to yourself while tweaking specific aspects to work more harmoniously with others.

Even if you have the right words to sound self-assured, your body language and tone of voice will give you away. Even though many might spend the entire day in their home office,

It is never too late to strengthen your communication skills.

Incorporate these tips at work to show your professionalism and emotional intelligence.

2. Kiss fear goodbye Sometimes we censor ourselves because we do not feel confident in our ideas. Even if someone asks for our opinion, we will tell them what they want to hear instead of our authentic thoughts.

This often prevents great ideas from seeing the light of day.

Remind yourself that your input matters and speak up during meetings. This doesn’t mean you should completely abandon your filter, but make sure to speak up and share your ideas with your coworkers.

14 Texas Water Utilities Journal www.twua.org

February 2021

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February 2021

Texas Water Utilities Journal www.twua.org 15

TEXAS WATER UTILITIES To register for any TWUA Training Classes – the preferred method of registration is using the online computer based electronic process, activated by clicking on specific event(s). For those who do not have internet as an option you may complete the registration form and fax to (512) 459-7124 and additionally you may contact TWUA Central Office @ 888-367-8982. Please Note – Due to recent increases for training materials, class costs have changed. Early Bird preregistration is defined to mean 30-days prior to any training event. All registrations received after the Early Bird period must pay additional registration fee. Central Office strongly encourages everyone to take advantage of the Early Bird pricing and utilize the computer based (electronic) registration.

TWUA LIVE, INSTRUCTOR LED - COMPUTER BASED TRAINING 2021 February 2 - 4

Calculations Live Online 20-Hours

Basic Water Live Online 20-Hours

Surface 1 Live Online 24-Hours February 9 - 11

CSI / CCC Live Online 20-Hours

W W Collections Live Online 20-Hours

W W Treatment Live Online 20-Hours February 16 - 18

Activated Sludge Live Online 20-Hours

Pumps & Pumping Live Online 20-Hours

Surface 2 Live Online 20-Hours

February 23 - 25

Safety Live Online 20-Hours

Groundwater Prod.

Live Online 20-Hours

Disinfection / Chlorination Live Online 20-Hours

Practical Math Live Online 8-Hours Fort Stockton Regional

Pending & Exploring Alternative Dates

March 2-4

Basic Wastewater Live Online 20-Hours

W W Collections Live Online 20-Hours

W W Treatment Live Online 20-Hours

16 Texas Water Utilities Journal www.twua.org

February 2021

TRAINING SCHEDULE 20-Hour Classes: (Early Bird Pre-registration) $325 member $425 Non-member Onsite $375 member $475 Non-member 24-Hour Classes: (Early Bird Pre-registration) $385 member $485 Non-member Onsite $435 member $535 Non-member You may register on line by following the training tab drop downs or HTTP://TWUA.ORG/TRAINING.PHP COMPUTER BASED TRAINING MAY VARY.

TWUA LIVE, INSTRUCTOR LED - COMPUTER BASED TRAINING March 9 - 11

Surface 1 Live Online 20-Hours

Water Distribution Live Online 20-Hours

Safety Live Online 20-Hours

March 16 - 18

Groundwater Prod.

Live Online 20-Hours

CSI / CCC Live Online 20-Hours

Activated Sludge Live Online 20-Hours

March 23 - 25

Calculations Live Online 20-Hours

Basic Water Live Online 20-Hours

Disinfection / Chlorination Live Online 20-Hours

March 30 - April 1

Surface 2 Live Online 20-Hours

Pumps & Pumping Live Online 20-Hours April 6 - 8

Surface 1

Live Online

24-Hours

Water Distribution

Live Online

20-Hours

Safety

Live Online

20-Hours

April 13 - 15

February 2021

Surface 2

Live Online

20-Hours

Groundwater Production

Live Online

20-Hours

Disinfection / Chlorination Live Online

20-Hours

Management

20-Hours

Live Online

Texas Water Utilities Journal www.twua.org 17

Training Schedule (continued from page 17) TWUA LIVE, INSTRUCTOR LED - COMPUTER BASED TRAINING April 20 -22

Basic Wastewater

Live Online

20-Hours

W W Collecttions

Live Online

20-Hours

W W Treatment

Live Online

20-Hours

Beaumont Regional

Pending & Exploring Alternative Dates

CSI / CCC

Live Online

20-Hours

Activated Sludge

Live Online

20-Hours

Abilene Regional May 4 -6

Pending & Exploring Alternative Dates

Basic Water

Live Online

20-Hours

Safety

Live Online

20-Hours

May 11 - 13

Basic Wastewater

Live Online

20-Hours

W W Collections

Live Online

20-Hours

W W Treatment

Live Online

20-Hours

Arlington Regional May 18 - 20

Pending & Exploring Alternative Dates

Surface 1

Live Online

24-Hours

Water Distribution

Live Online

20-Hours

Disinfection / Chlorination Live Online

20-Hours

May 25 - 27

Calculations

Live Online

20-Hours

Groundwater Production

Online

20-Hours

Surface 2

Live Online

20-Hours

Management

Live Online

20-Hours

18 Texas Water Utilities Journal www.twua.org

February 2021

Looking for a BOOST in pH & Alkalinity?

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Chemistry:

1 Dry # of MgOH2 = 1.70 Lbs of Alkalinity (CaCO3) 1 Dry # of MgOH2 = 1.35 lbs of NaOH (Caustic) 1 Dry # of MgOH2 = 1.27 lbs of CaOH (Lime)

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Storage and dosing equipment for any size plant avaliable.

Call today for a free sample and information. www.garrisonminerals.com

Using state-of-the-art technologies, our experienced technicians offer solutions well beyond traditional leak detection capabilities to help you improve the performance of your utility system.

These advanced services include: Pro-Active Leak Detection Preventive Maintenance Programs System-Wide Water Accountability Assessments GIS Mapping and Asset Management Services Drinking Water Regulatory Support Benefits of Utilizing SAMCO Services Reduce water production and distribution costs Improve overall efficiency and gain knowledge of your distribution system Improve water quality and assure adequate pressure to help safeguard public health Improve public water system compliance with State and Federal regulations

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February 2021

P. O. Box 9000 • Kilgore, Texas 75663-9000 903-984-0551 • Fax: 903-984-5914 www.ana-lab.com • email: corp@ana-lab.com Ana-Lab Corporation is an employee-owned organization which provides industry, government, consultants, and individuals with complete, timely, and accurate chemical analysis, including state approved total coliform testing.

Amarillo 806-355-3556 806-679-8459

Austin Dallas Austin 972-620-8900 512-821-0045 512-821-0045 972-837-9412 Brownsville Houston 956-238-0208 281-333-9414 956-831-6437 281-333-9414

T104704201

Texas Water Utilities Journal www.twua.org 19

With the onset of COVID-19 (coronavirus) and the Governor’s Proclamation of a state of disaster in Texas, TCEQ intends to offer flexibility to licensees and disaster in Texas, TCEQ intends to offer flexibility to licensees and applicants who were in applicants who were in the process of renewing or receiving an occupational the process of renewing or receiving an occupational license and were impacted by this license and were impacted by this outbreak.

With the onset of COVID-19 (coronavirus) and the Governor’s Proclamation of a state of

outbreak.

InOperators the interestdesiring of safety,to paper exams havecontact been cancelled through TEST, should TCEQ in regards

However, to2020. testing.

There are are some computer-based testingcenters centers remain To schedule there some computer-based testing thatthat remain open.open.

To schedule a a computer-based please the contact the CBTnear centers to are verify computer-based exam, exam, please contact CBT centers you to near verifyyou if they stillif they areFor stillother operating.

Fororother questions concerns, please email licenses@ operating. questions concerns, pleaseor email licenses@tceq.texas.gov. tceq.texas.gov.

Far West Texas – Fort Stockton Pending & Exploring Alternative Dates Panhandle Regional School – Amarillo Pending & Exploring Alternative Dates TCEQ Exam Application due 30 days prior to event Don’t forget if you are testing to Designate Test Location.

20 Texas Water Utilities Journal www.twua.org

February 2021

American Flow Control.

Part of the American landscape.

Small towns, big cities and Main Street, USA, wherever you go, there we are. AMERICAN has been part of the landscape for over a century.

While our past is one of innovation, the same is true of our future. New products are always in the pipeline. When it comes to someone you can trust with your valve and hydrant needs, look no further than AMERICAN. The company where strength, dependability and integrity territory. just come with the territor

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DUCTILE IRON PIPE

February 2021

FLOW CONTROL

I N T E R N AT I O N A L

www.american-usa.com/firehydrants S P I R A LW E L D P I P E

STEEL PIPE

Texas Water Utilities Journal www.twua.org 21

Our $10M inventory means lead times in days, not weeks or months Superior solids handling impellers to keep up with modern wastewater demands HOMA’s PMR5 relay plugs into existing Mini-Cas Socket to simplify your retrofit A wide range of competitor adapters allow for installation of your new HOMA pump without costly downtime

Homa Pump Technology

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info@homapump.com

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(203) 736 - 8890

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www.homapump.com

Need a Pump Repaired?

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Full service repair center complete with test pit, blast and paint booth KSB Warranty Repair Facility Barnes Warranty Repair Facility

We work on all brands and models Factory certified repairs for KSB, Barnes, Weinman, Deming, Crown, and Cornell pumps Houston: 281-399-9400 Austin: 512-809-2302 Dallas: 817-684-0900 sales@pumpsolutions.net

FREE $595 PowerGrit XL Chain For TWUA Members Only

2+1 Chain/Bar

Text JCS to 31996 for an on-site demonstration.

Purchase an 695XL-16PG Package including gas saw, guidebar and 1 PowerGrit XL chain and receive 1 PowerGrit XL chain FREE ($595 value).

Receive One (1) FREE Guidebar! $ (valued up to $430)

Member price 2699

When you buy Two (2) ICS® B

PowerGrit XL chain

Between May 1 and May 31, 2018*, for every purcha one (1) corresponding ICS Bra

Order N

Purchase an 890XL-15PG Package including hydraulic saw, guidebar and 1 PowerGrit XL chain and receive 1 PowerGrit XL chain FREE ($595 value). $

p: 800.321 f: 503.653. e: orders@icsdiam

Member price 4595

BONUS: Receive a $50 Walmart gift card when you schedule an onsite demonstration or operator training.

TERMS AND CONDITIONS * Quantities limited to supplies on hand.

• ICS reserves the right to change the dates of the promotion with • Each pair of same-length chains purchased during the promotion Chain types may be mixed within a length.

• Eligible chain: All MAX™ series, FORCE4® series and PowerGrit® • Accounts eligible for the ICS Quantity Diamond Purchasing Progr Offer may not be combined with any other discount, offer o • Chain prices will be TWUA based on FREE current ICS MSRP at the time of ord CHAIN • Order must be placed no later than May 31, 2018.

OFFER EXPIRES • Order will ship subject to availability 31, 2020 • Orders must ship toMAY a single location.

• Standard credit and freight terms apply.

• Payment terms are subject to ICS credit policies and available on • All returned products subject to a 15% restocking fee.

• Please mention “Promo C” when placing your order.

632 CR 4841 Haslet TX 76052 © 2018 ICS | Blount Inc. Pricing and specifications subject to change without notice.

Office: 817-439-0631 Fax: 817-887-5109 www.jimcoxsales.com email: info@jimcoxsales.com

Jim Cox Sales, Inc.

Dear Licensed Operator:

r Promotion

The Class A Water Operator exam has been updated and is now available at many Computer-Based Testing (CBT) centers and on paper at the TCEQ Central Office in Austin. The new exam contains 100 multiple choice questions and no longer includes essays. Approved applicants will be allotted up to six (6) hours to complete the exam.

Brand Diamond Chains

If your application has been approved, you may register to take the paperbased exam at the TCEQ Central Office in Austin or contact a local CBT center to register forChains, the electronic version. ase of two (2) ICSÂŽ Brand Diamond

and Guidebar is FREE!

Now!

1.1240 .4393 TEXAS WATER UTILITIES ASSOCIATION mondtools.com connect. engage. educate.

hout notice nal period will earn a free corresponding bar.

DISTANT LEARNING

diamond chains. ram may take their discount on this promotion. or promotion. der.

NOW TCEQ APPROVED

nly to approved accounts.

icsdiamondtools.com Visit www.twua.org for more information

February 2021

Contact Us: 888-367-8982

Texas Water Utilities Journal www.twua.org 25

TEXAS WATER UTILITIES ASSOCIATION

Individual Membership Application Use this form to: 1) Join TWUA "At Large" 2) Join TWUA and a District/Chapter 3) Renew your TWUA Membership Please Print Clearly Application for: o

Active Member

o o o o

Full-Time Student Retired Member Membership Renewal New Member

"At Large" or District/Chapter Name:____________________ Membership for year 20____ Name:____________________________________________________ SS# _______ - _______ - __________ Home Address:_____________________________________________ City:____________________________State:________ Zip:___________ Home Phone: (

)____________________________________

Work Phone: (

)____________________________________

E-Mail Address:_____________________________________________

Employer:______________________________________ Job Title:_______________________________________ Amount of Dues Enclosed: $________________________ Signature of Member:_______________________________________ Today's Date:______________________________________________ A portion of your TWUA Dues is allocated for a subscription to the Texas Water Utilities Journal.

Submit all dues to the TWUA Central Office: TWUA Central Office, 210 East Hwy. 79, Suite 101, Hutto, Tx. 78634 For more information, Ms. Adee at: 512-279-8129. Fax: 512-459-7124.

February 2021

Texas Water Utilities Journal www.twua.org 27

TCEQ DECEMBER LICENSES BACKFLOW PREVENTION

LEWIS, GABRIEL S

CRAYTON, AARON J

HENDON, WILLIAM

ASSEMBLY TESTER

MEJIAS, ISA

CRITES, JONATHAN

HERRMANN, UWE

MOBBS, CHAD C

DEAN, JUSTIN MAURICE

HORTON, KORY

ARCINIEGA, MARTIN

OLLER, RICH

ECTON, BRENT A

INGRAM, CODY DANIEL

BARTON, DENNIS J

SHELBY, KYLER

GAMBLIN, COLLAN

JOHNSON, RONALD MATTHEW

BOREN, CHEVY

SILVA, RUDY

JAROMIN, CHRISTOPHER

LAREY, ROGER

BRUCE, DAVID

WILLIAMS, NICHOLAS T

JARRED, ALEXANDER

LEE, RYDER

BURGI, ADRIAN

YARBROUGH, MICHAEL LEON

KUBENA, JOSHUA

LITTLE, PAUL EDWARD

POWELL, CASEY A

LOCKLEAR, JIM

CLARK, WILLIAM C DIAZ, CUAHUTEMOC

SURFACE WATER TREATMENT

RIVERA, SERGIO J

LUNA, GAVINO JAVIER

HUCKABAY, WESLEY

OPERATOR

STITT, JAMES

MARTINEZ, JACOB

TERRY, MARK S

MELENDEZ, ERIC

CLASS B

VASQUEZ, RUBEN A

MIRELES, ELIGIO

MCMULLEN, MICHAEL KEVIN

AMATO, WILLIAM G

WATER OPERATOR

NAVARRETE, RAUL

BURTON, SHAWN T

ORTEGA, MARCOS

CAPPS, ZACHARY D

RAMOS, MAURO

DENNIS, TOBY A

SHAHIN, RYAN KINSEY

HOLLIEN, MATTHEW S

BLANK, DUSTIN S

POGUE, PECOS IKE

WILEY, MICHAEL CAGE

ROSALES, JUAN A

DUNCAN, HUNTER R

QUINN, ROBERT JAMES

EEDS, JASON B

RAMIREZ, DANY J

INGRAM, MICHAEL T

RICHARDSON, JUSTIN ALLEN

RODRIGUEZ, RONALD K

RIVERA, ARTURO

SIERRA, JOSHUA L

SILVA, ANTONIO JR

JALUFKA, KALEN ALFUNCE MARCUM, CHRISTOPHER J MCDADE, RYAN K

CUSTOMER SERVICE

NASH, ROBERT

CLASS C

INSPECTOR ARD, DERRICK L

NOWELL, SAMUEL ORTMANN, TYLER ANDREW

CLASS A

PENA, CESAR PENA, PATRICIA

ADAMS, GLENN R

CARTER, COREY DAVID

BURTON, KARL A JR

CASSELL, MICHAEL JOHN

GALLEGOS, GUADALUPE

FLORES, ADELAIDA

HEBERT, ASHLEY L

MASIAS, ALEX JR

ABERNETHY, RICHARD BRIAN

SMITH, DERWIN

KITTERMAN, ROBERT M

MOORE, BRIAN

ANDERSON, BRANDON LEE

SMITH, WILLIAM

REINKE, ADAM W

OTTESON, ABBIGAYLE NICOLE

ARREDONDO, JOSE S

STAMATIS, ALEXANDER MICHAEL

SANDERS, NOAH RAY

REAGLE, KEVIN

BRIDGES, CODY R

STENCE, EDWARD

WASHINGTON, BOE D

SCOTT, BRIAN

BROWN, JACKSON ALLEN

STEWART, STANLEY

WIMS, TEJAY SHANNON

SMITH, JOHN ANTHONY

CALDERON, ABEL JAMES

TILLER, JESS

WHITE, DARREL EDWIN

CALVERT, BRADLEY DAVID

TREVINO, ALBERT JOHN

WRIGHT, JOHN ALLEN

CANTU, NICOLAS

VARGAS, KENNETH JACK-EARL

CAUDLE, GLYNN REID

VILLARREAL, TYLIN

WATER DISTRIBUTION

CLARK, GARRITT L

WALTON, JEREMY

OPERATOR

CLEMENS, BRIAN

WEYAND, KIRT

COCKLE, TYLER

WILSON, JONAH

CRONKWRIGHT, CHASE ROLLIN

WORDEN, JEREMY ALLEN

DOWDY, KYNDAL

YATES, JOHNNY

GROUND WATER TREATMENT OPERATOR CLASS B DESPAIN, CORY A

CLASS B

MCELWAIN, CHARLOTTE M

SIMS, STEPHEN TYLER CLASS D

SIRMONS, HAILEY MARIE SLACK, JOHNATHAN LEE

QUEZADA, ROGER A

BULLARD, KENDALL P

ESQUIVEL, JORGE A

YOUNG, NEHEMIAH

VALADEZ, JOHN A III

DAVIS, MATTHEW L

FIERRO, HERMINIO CARDOSO

ZAPATA, EDUARDO D

WILHELM, DANIEL R

MARTINEZ, RAMIRO

FIGUEROA, ALEJANDRO

TENTRUP, MICHAEL T

FOSTER, KYLE DEWAYNE

WASTEWATER COLLECTION

FOUST, JOSHUA AARON

OPERATOR

CLASS C CLASS C

FUENTES, VICTOR ROBERT GLENN, CHANDLER RYAN

BLANSETT, CAMRYN

COLLECTIONS I

DAVIS, JOHN

AVILES-VILCHIZ, ERIK

GOMEZ, JOHN

ELLER, KIRSTIN T

BELL, CURTIS

GOODE, NICHOLAS

AGUILERA, MATTHEW MARTIN

HEMPHILL, STEVEN WAYNE

BERRY, JAMES W

GREENE, JACOB

FRANKLIN, DAVID WADE

JOHNSON, RICHARD

BOWERING, CLARK G

HARPER, CARI

GULICK, TIMOTHY JOHN

JONES, JORDAN M

CHALK, BRANDON STEPHEN

HARTIN, JOSHUA RYAN

28 Texas Water Utilities Journal www.twua.org

February 2021

TCEQ DECEMBER LICENSES HESTER, MICHAEL

EAGAN, MARK ALAN

UZOR, SUNDAY NDIDI

MISTRIC, TYLER LOGAN

PINGENOT, RYAN

FLOWERS, SETH T

ZERMENO, JOSHUA

MONROE, EDDIE T

SANDOVAL, ROLANDO

HERRERA, VILIJA

ZITTLE, CHRISTOPHER

MORENO, JUAN HUMBERTO

SHELTON, TINA LYNN

LAYTON, RONALD R II

MICHAEL

MORGAN, TYLER J

SMITH, TERENCE E

ROBERTS, DANIEL DAVID

VALENCIA RODRIGUEZ, CESAR ROBINSON, SCOTT E

ORAGBON, EFOSA R CLASS D

REYNOLDS, NATHAN ALAN

ROCH, MICHAEL C COLLECTIONS II

RUDOLPH, ANGEL S

SMITH, JAMES B II

ALDACO, JOSEPH

SMITH, ANDREW

WEBER, JEREMY L

ARZATE, ELIANA

WARREN, MICHAEL

BALLOU, LARRY JOE

CAMPBELL, ALEXANDER B CLASS C

DEAN, JUSTIN MAURICE

BEAL, QUINTRELLA BEARD, TOMMY W

GARDINER, CHEZARAE DE PAUL

ALLISON, DAVID NORMAN

BEGA, BRUCE WAYNE

MARTINEZ, JOSE DANIEL

BARRON, JUAN CARLOS

BONURA, LOGAN WILLIAM

MASON, BARRY N

BATES, JUSTIN WALKER

BROECKER, CHRISTOPHER

MCGUINNESS, JAMES

BEJAR, DIEGO I

BROWN, LADNER DEREK

RICHARD

BLAYNEY, TRE

CLARK, CRUZ

OLIVER, MICHAEL R JR

BURKLUND, REMINGTON C

COPE, SETH

RIVERA, EDUARDO

COWINS, SPENCER

CORPES, EDUARDO

YOHO, JACOB C

DAVILA, DAVID JOEL

GALLEGOS, IRVING

DOWDLE, JEFFERY S

GUERRERO, BENITO

GREER, MATTHEW D

HITT, COLEY R

HERNANDEZ, JOSE M

MARTINEZ, ALBERTO

ALEXANDER, DANNY J

KEITH, JOHN RICHARD

MILLER, GILBERT

BRADSHAW, LARRY E

LOVE, LAWRENCE T

BROWN, KEVIN L

MAREZ, PHILLIP

FERRERO, DANIEL M

MARTINEZ, TIMOTHY L

SHERWOOD, JASON M

MASON, RONNIE C

COLLECTIONS III

MCBRIDE, CHASE M WASTEWATER TREATMENT

MCCLAIN, MURRAY A

OPERATOR

MONTEMAYOR, JOSE ALFREDO MORA, SILVERIO CHE

CLASS A

PATTON, DEJUAN POSEY, MICAH DAVID

ELMER, ANTHONY J II

STEPHENS, COLTON WILLIAM SWAN, TERRY S

CLASS B

EGSW

Environmental Group Southwest

WIPES IN PIPES

With Micro-Solve® microorganisms multiply. This reduces the grease that binds wipes together. Micro-Solve® reduces the risk of contact with disease.

THOMPSON, GREGORY LEE THOMPSON, MAYNEL A II

DAVIS, DEDDRICK

TRAMMELL, JON CHRISTOPHER

Exam Prep Optimize Mental Readiness

Wipes when flushed and combined with other products and grease that is poured down drains, create "fatbergs". Once they enter the sewer lines, they can accumulate and cause backups, damaging the city's infrastructure.

WHAT IF You knew “HOW” you would NOT fail?

February 2021

Call 512-775-5358 www.egsw.us Texas Water Utilities Journal www.twua.org 29

PROTECT WORKERS IN TRENCHES Prevent trench collapses and save lives:

SLOPE or bench

trench walls,

SHORE trench walls

with supports, or

SHIELD trench

Photo: Efficiency Production – NAXSA

WWW.OSHA.GOV/TRENCHING • 800-321-OSHA (6742) • TTY 877-889-5627

OSHA 3215-06R 2018

walls with trench boxes

There’s a NEW KID on the block.

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One of Americas fastest growing, privately owned companies.