December 2021

T exas W ater U tilities

JOURNAL

VOLUME 31

DECEMBER 2021

"Proudly Serving Education Excellence since 1918"

NUMBER 12

Texas Water Utilities Association Regional Training – 2022 MARK YOUR CALENDAR FOR 2022 MID-YEAR BOARD MEETING WILL BE MARCH 8TH & 9TH. Amarillo will be April 4th – 7th Beaumont will be April 25th – 28th Abilene will be May 2nd – 5th Arlington will be May 16th – 20th Killeen will be June 6th – 9th McAllen will be July 11th – 14th San Angelo will be July 25th – 28th Ft. Stockton will be August 22nd – 25th Longview will be October 10th – 13th Lubbock will be November 1st – 3rd (Not all regions offer Surface 1 which is a 24 hour class these above dates reflect all regions starting on Monday and offering 24 hour classes. Once we receive all the schools fliers we will post if in fact the school begins on Monday at 1:00 or Tuesday at 8:00 ) Check the TWUA Website for the most up-to-date information related to TWUA Regional opportunities. If travel and being in crowds cause you concern or your employer has not approved travel, please look at the TWUA Computer Based Training options. (https://twua. org/online-class-dates) Dates For Annual School 2022. The dates for the 104th Annual School in Corpus Christi are September 26th – 29th 2022. This will be Monday thru Thursday. The events have been pushed forward a day. Opening Session and Awards will be Monday. The school will begin Tuesday and conclude with vendor move out at noon Thursday.

In This Edition: TEXAS WATER UTILITIES JOURNAL ( ISSN – 1051709X) is published monthly by the Texas Water Utilities Association, located at 210 E. Hwy 79, Hutto, Texas 78634 for Operators, Engineers, Managers, Laboratory technicians, Customer service personnel, Vendors, and other Professionals employed in, or interested in, the water and or wastewater industry.

President Message................................ 4

ED News ............................................. 6 If you want to get a complete look at lake levels, go to www.waterdatafortexas.org

Ten dollars of each annual membership dues payment to the Texas Water Utilities Association pays for a subscription. Nonmember subscriptions price: the USA $100.00 per year; $10.00 per single copy $125.00 per year outside the USA. Periodicals Postage Paid In Hutto, Tx. And Additional Mailing Offices.

The Texas Water Utilities Association is wholly independent, and is not affiliated with the American Water Works Association, the Water Environment Federation, or any other National Organization.

Postmaster: Send address changes to: Texas Water Utilities Association – Journal 210 E. Hwy. 79, Suite 101, Hutto, Texas 78634.

The Texas Water Utilities Association Journal is not responsible for facts and or opinions expressed by contributors or in advertisements herein. Editorials and comments do not necessarily represent the official policy of the Texas Water Utilities Association.

Safety News ......................................... 9

ADVERTISERS: Ana-Lab............................................................................................. 21 EGSW.............................................................................................. 30 Garrison Minerals............................................................................... 21 Giant Maintenance & Restoration Inc................................................... 25 Homa Pump....................................................................................... 22 Jim Cox Sales, Inc.............................................................................. 24

All inquiries should be directed to: Texas Water Utilities Association, 210 E. Hwy. 79, Suite 101, Hutto, Texas 78634. Phone 512-459-3124. Any materials accepted for publication is subject to revision and editing At the discretion of the publisher.

LSPS Solutions................................................................................... 19

MANAGEMENT COMMITTEE:

Pump Solutions, Inc........................................................................... 23

John Krause – Chair of Management William L. (Bill) Brown – President Mike Norris – President Elect Jim Siddall – Vice President George A. Glispin – Second Past President Jim McCain – Ex Officio Russell Hamilton – Executive Director

_______________________________ Front Cover Photo Courtesy of: Stock Photos December 2021

Oller Engineering, Inc........................................................................... 5 Osha................................................................................................. 20 Pape-Dawson Engineers..................................................................... 12

Samco Leak Detection........................................................................ 21 USA Bluebook.................................................................................... 15 Magna Flow................................................................. Inside Back Cover Smith Pump Company, Inc......................................................Back Cover

TRAINING OPPORTUNITIES: TWUA Training Schedule......................................................... 16 Texas Water Utilities Journal | www.twua.org 3

President’s Message

President’s Thoughts

by Mike Norris

From my family and I, we wish everyone a Merry Christmas and ask that we take a moment and thank God for the blessings we have. Especially the blessing of family. Since the declaration of Covid, these have been difficult times.

Many have lost family members, friends, and jobs, so this holiday season will be hard to find the cheer and thanks typically experienced. Please keep these in your thoughts and prayers.

I am enjoying traveling and representing TWUA at the Regional Schools. One of the areas of my career that I share in my talks is when I began my career. I thought I wanted to become a teacher and coach. I soon discovered that working with students would be a challenge I was not equipped to continue. Tyler had a position open in its lab, and that was my “foot in the door” to working my way up to operations and eventually manager of wastewater treatment. My guidance is simple, never allow someone to tell you, you cannot accomplish something. Will your biggest dream require work and determination? Absolutely, but I can share from my career; it is worth it. Ask for help and show up each day determined to learn a new task, process, or skill. Never be afraid to speak up and give a suggestion.

Lend a hand to someone struggling. Work toward that next certification and never allow someone else to outwork you, for you are in 100% control of your effort, and your effort is a direct reflection of you.

You may have read or been part of recent discussions related to essential personnel. I’m looking for your input with this request. How can TWUA better improve the perception associated with Operators? How often do you consider Public Health and Safety of the public because of what you do? If you are in water production, treatment, or distribution, you dramatically influence providing disease-free water. When was the last outbreak of water-borne diseases? Thank you, water professionals. If you are in wastewater collections and treatment, you are directly responsible for removing waste and contamination. Thank you, wastewater professionals. When either of these two fields ceases to function as designed, the health and safety of the public are immediately impacted. If you are involved in either of the two fields briefly described above, you are essential and a professional. Your input part of this is how do we educate the public and decision-makers on the importance of operators?

I was asked to remind everyone that we (as users) control paper-based testing at TWUA Regional events. It seems there is confusion or at least a lack of understanding related to a person being able to challenge the TCEQ state exam at the conclusion of TWUA in-person training events. Regardless of your decision to challenge the state exam electronically or paper-based, YOU MUST declare your intent by using the TCEQ website ( https://www3.tceq.texas.gov/sunss/ ). You may have received a TCEQ approval letter or conditional approval letter, and this document confirms you are approved to test, or with the addition of training class, you will be approved. But this document does not get you registered to challenge the exam. TCEQ needs 30 days prior to the event for scheduling exams. Please carefully read the correspondence from TCEQ and if you have questions call the licensing group at 512-239-6133.

I Pray that everyone has a Merry Christmas and that you be blessed with health, prosperity, and purpose.

TWUA President Mike Norris

4 Texas Water Utilities Journal | www.twua.org

December 2021

IF NOT, WHY? Do you know that TWUA members: • Receive a discount (from 10% to 35%) on TWUA training • Receive a subscription to the monthly TWUA Journal • Receive free updates on regulatory and technology changes • Have easy access to industry matter experts, vendors, and product providers • Have the opportunity to apply for scholarship assistance for yourself or your legal tax dependent children

MEMBERSHIP PLANS BEGINNING AT $60/YEAR!!

CONTACT TWUA AT (888) 367-8982 TO SIGN UP.

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December 2021

Rich Oller, PE | 806.993.6227 rich.oller@oei-eng.com www.oei-eng.com Texas Water Utilities Journal | www.twua.org 5

Central Office News

by Russell Hamilton, TWUA Executive Director

F

ather Thank You. In this time of Christmas, we bow our heads and humbly say thank you as we acknowledge the birth of Jesus. We take comfort in knowing that You remain in charge and control of life as we understand it. We need You, and we welcome You in all we do. We come into Your presence, seeking Your grace, Your calm, Your guidance, and forgiveness. Father, we pray for Your mercy and ask that You guide, direct, protect, and bless TWUA and its members. Amen As we prepare for this time of Christmas, the TWUA Management Committee and Central Office Staff and it is our wish that everyone experiences a truly blessed and joyous Christmas. To those who will be working this holiday, thank you for your devotion and for your part in making this day more enjoyable for others. We urge everyone to remember our troops and their families.

In West Texas, Lake Spence is sitting at 25.4 % (- 0.5 %).

White River is sitting at 20.5 % (- 0.7 %). Panhandle - Lake Meredith is sitting at 35.2 % (- 0.5 %) and Greenbelt is at 16.7 % (- 1.2 %). If you want to get a complete look at current lake levels, go to waterdatafortexas.org. The drought has never left for some.

Mark your calendar for 2022 – Mid-Year Board Meeting will be March 8th & 9th. Amarillo will be April 4th – 7th.

Beaumont will be April 25th – 28th. Abilene will be May 2nd – 5th. Arlington will be May 16th – 20th. Killeen will be June 6th – 9th. McAllen will be July 11th – 14th. San Angelo will be July 18th – 21st. Ft. Stockton will be August 22nd – 25th.

Longview will be October 10th – 13th. Lubbock will be November 1st – 3rd. The links to all the fliers will be activated as soon as possible so that you may register for any region now, thereby making use of budgets more efficiently.

Check the TWUA Website for the most up-to-date information related to TWUA Regional opportunities. If travel and being in crowds cause you concern or your employer has not approved travel, please look at the TWUA Computer Based Training options. (https://twua.org/online-classdates)

6 Texas Water Utilities Journal | www.twua.org

Dates For Annual School 2022. The dates for the 104th Annual School in Corpus Christi are September 26th – 29th 2022.

This will be Monday thru Thursday. The events have been pushed forward a day. The Opening Session and Awards will be Monday. The school will begin Tuesday and conclude with vendor move out at noon Thursday. We will have the information updated on the website soon, and the form will actually be live, so you could go ahead and preregister if you are looking for a legitimate budget expense.

Paper-Based TCEQ Testing - Help Spread The Word – if you want to continue to have the option of paper-based exams at the conclusion of TWUA regional events, we need exam numbers to justify TCEQ’s continued participation.

Click on or copy this link to find TCEQ computer-based testing locations. https://www.tceq.texas.gov/licensing/exams/cbt_occ_lic.html Call the TCEQ staff in licensing for more information or the official statement related to the Exams, Licensing, and Computer-Based Testing. 512-239-6133 For Clarification – There are three (3) steps in the TCEQ exam process. (1. application/payment – 2. approval/conditional approval – 3. designate testing location) You are not through if you have not designated a testing location with TCEQ. To test at a TWUA Regional event, TCEQ is asking for a 30-days designation before the event. If you did not meet the 30-day window, go ahead and submit; sometimes, you get lucky. Some have received their approval or conditional approval letter and think all they need to do is bring the TCEQ letter and challenge the exam. You will still need to follow the directions in the letter and designate a test location.

The Story Goes Something Like This –

Jesus Came To Dinner Ruth looked at the envelope again; there was no stamp, no postmark, only her name, and address. She read the letter one more time.

December 2021

Central Office News

Dear Ruth, I plan to be in your neighborhood on Saturday afternoon, and I’d like to stop by for a visit.

Love Always, Jesus Ruth’s hands were shaking as she placed the letter on the table. “Is this a joke?” “Why would the Lord want to visit me? I’m nobody special. I don’t have anything to offer.”

With that thought, Ruth remembered today was Saturday, and her kitchen cabinets were empty. She went to her refrigerator, but she already knew it was bare as well. “Oh, my goodness, I really don’t have anything to offer. I’ll have to run down to the store and buy something for our dinner.”

She reached for her purse and counted out its contents.

Seventeen dollars and thirty cents. “Well, I can get some bread and cold cuts, at least.” She threw on her coat and hurried out the door.

A loaf of bread, a half-pound of sliced turkey, a half-pound of sliced ham, small head of lettuce, tomatoes, a dozen eggs, a half-gallon of milk, half dozen sugar cookies . . . . leaving Ruth with a grand total of two dollars and twelve cents to last until her next payday. Nonetheless, she felt satisfied as she headed home, her meager offerings tucked securely under her arm.

As Ruth hurried down the street, she noticed a dirty homeless-looking man rummaging through a trash receptacle. As she got near, she noticed how peaceful and kind his eyes looked. Ruth asked him how long it had been since he had eaten?

The man lowered his head, and humbly replied, “it’s been a while.”

Ruth placed her bag on a nearby bench and began making two sandwiches. The homeless man had a cup in his coat pocket, so Ruth poured him some milk and offered him one of the cookies.

The man was very appreciative and thankful while wishing Ruth blessings as she hurried home, for she did not want to miss her important guest.

As Ruth turned the corner, on a park swing, she noticed a small boy who was sitting, dragging his feet in the dirt and staring at the ground.

Ruth looked at her watch and was concerned that time was slipping by, but something told her she should reach out to the boy.

Ruth crossed the street and entered the playground through an open gate. As she approached the young boy, he looked up and smiled. Ruth introduced herself, and the young boy extended his hand and said: “hi, my name is James, but my friends call me Jimmy.”

Ruth asked James if he was lost or needed someone to help him home or find his parents.

James told Ruth he lived in the little white house nearby and pointed.

James was eying Ruth’s shopping bag when Ruth asked if he wanted something to eat. James said his mom was trying her best, but sometimes work is slow, and she is the first sent home. Those days we have a slice of bread soaked in syrup.

With tears in Ruth’s eyes, she led James to the merry-goround and proceeded to make James two sandwiches. Ruth told James to take one of the sandwiches to his mom, but James had already devoured one of the sandwiches and was biting into the second. So, Ruth made another and asked James if he would take it to his mom.

James was grinning from ear to ear and said: “yes ma’am, I will, and thank you.”

Ruth handed James a couple of cookies and packed up what was left, and headed home. She was thinking, I can make my guest a meal out of what is left, and I will simply say my stomach is not feeling right, so I better pass. I will eat when my stomach is better.

continued to page 8...

December 2021

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Central Office News ...continued from page 7

Ruth crossed the alley between two buildings and she heard, “Hey lady, can you please help us?” Ruth has been so absorbed in her dinner plans; she hadn’t even noticed two figures huddled beside a trash can. A man and a woman, both dressed in little more than rags.

“Please lady, I ain’t got a job, ya know, and my wife and I have been living here on the street, and, well soon it will be getting cold, and we’re kinda hungry and, well, if you could help us, ma’am, we’d be most appreciative.”

Ruth looked at them both. They were dirty, they smelled bad, and, frankly, she was certain they could get some kindof-work if they really wanted to. “Sir, I’d like to help, but I am a poor single woman myself. All I have is what is left of a few cold cuts and some bread, a little milk, some eggs, and two cookies. I am expecting an important guest for dinner tonight, and I need to serve this to him.”

“Sure, I understand, thanks anyway.” The man put his arm around the woman’s shoulders, turned, and headed back into the alley.

As she watched them leave, Ruth felt a familiar twinge in her heart. “Sir, wait!” The couple stopped and turned as she ran down the alley after them. “Look, why don’t you take this food. I’ll figure something else to serve my guest.” She handed the man her grocery bag.

“Thank you, ma’am. Thank you so much!” It was the man’s wife, and Ruth could see now that she was shivering.

Dear Ruth, You truly delight my heart. It was so good to see you again today, Thank you for the lovely meals. You may have thought they were inadequate, but I know they came from a loving heart and a faithful servant’s desire to help. James’s mom received a great job today, so things will be looking up for them. And thank you too, for the beautiful coat, it was just what I needed.

Love always, Jesus The wind was picking up, and it was getting colder, but even without her coat, Ruth no longer noticed.

About that time, a delivery truck pulled up from the grocery store. And as the driver came around, he was struggling with three large bags of groceries. The delivery man said, “a man with the ‘kindest eyes’ selected these items, gave this address, and paid the tab, plus a little extra for delivery.”

“Oh, and there is plenty more in the truck, I will need to make several trips.”

Author Unknown Stay Safe and Remember – we do not need all the operators in Texas to be a member of TWUA – JUST YOU ! ! ! !

“You know, I have another coat at home. Here, why don’t you take this one.” Ruth unbuttoned her coat and slipped it over the woman’s shoulders. Then smiling, she turned and walked back to the street . . . without her coat and with nothing to serve her guest. “Bless you, ma’am, and thank you so much!”

Ruth was chilled by the time she reached her front door and worried too. The Lord was coming to visit, and she had nothing to offer him. Ruth fumbled through her purse for the door key. But as she did, she noticed another envelope tucked in the lid of her mailbox. “That’s odd. The mailman doesn’t usually come twice in one day.” Ruth took the envelope out of the box and opened it.

8 Texas Water Utilities Journal | www.twua.org

December 2021

Safety News

EXTENSION CORD AND CHRISTMAS LIGHT SAFETY Electrical extension cords are used in many office buildings, worksites, and homes, and should be treated with caution.

The Texas Department of Insurance Division of Workers’ Compensation reminds workers that correct use of extension cords is a crucial component of on-the-job electrical safety.

•

Overheat an extension cord.

•

Drive over a cord.

•

Drag an extension cord.

The following are do’s and don’ts provided by TDI/DWC for working safely with extension cords:

•

Place cords under rugs or carpets or in busy areas.

Christmas Lights & Safety Tips: For some, the holiday season starts the day after Halloween, while others prefer to wait until they’ve carved into the Thanksgiving bird to decorate their home in white, red, green, blue, and other festively colored lights.

Whether you’re an early bird or a week- of decorator, most homeowners can agree that hanging Christmas lights will be the most time-consuming task for the holidays and one of the most dangerous.

Don’t: •

Use an indoor extension cord in outdoor environments.

•

Attempt to plug extension cords into one another.

•

Use an extension cord that has a lower wattage rating than the tool being used with it.

•

Overload cords.

•

Force a plug into an outlet.

•

Use a wet extension cord.

December 2021

According to the National Fire Protection Association (NFPA), Christmas lights cause 40% of Christmas tree fires, and overall decorations caused more than 15,000 injuries resulting in an emergency room visit with falls being the highest at 34%, according to the Consumer Product Safety Commission (COSC).

Knowing how to properly install and maintain your Christmas lights could be the difference between happy holidays or more than just chestnuts roasting over an open fire. Below are safety tips for your consideration.

Tip 1. Replace Old or Damaged Christmas Lights Before plugging in last year’s Christmas lights, inspect their condition to make sure they’re up to par. Inspect for cracked or frayed cords, wires poking through the insulation, and continued to page 10...

Texas Water Utilities Journal | www.twua.org 9

Safety News ...continued from page 9

sockets without bulbs. It might seem tedious, but damage to the cord or light bulb could cause an electrical shock when plugged in, or worse, an electrical fire.

Tip 2. Switch to LED Lights If you’re in the market to purchase new Christmas lights, consider LED Lights with epoxy lenses. LED lights are cool to touch, compared to traditional Christmas lights, and use less electricity. Since most holiday fires are caused by overheated bulbs on a Christmas tree, switching to LED lights could prevent your tree from catching fire.

Tip 3. Follow the Rule of Three Most manufacturers agree that plugging in more than three sets of Christmas light strands into a single extension cord may cause problems with overheating. It depends on both the strand’s wattage and the maximum watt capacity of the plug. You might want to strongly consider using a power strip with a built-in circuit breaker instead of directly into a wall outlet. Make sure you cross-reference the total wattage of your (combined) Christmas lights to the amount of your power strip before you plug it in.

Tip 4. Look for Christmas Lights with a UL Safety Certification.

Some Christmas lights will include a UL Safety Certification, meaning that the lights have been designed and manufactured to meet industry specifications from Underwriters Laboratories (UL), an independent product safety certification origin.

Lights that have these certifications will be safer to use in your home, as compared to lights that do not have this certification. Examine what you are using, and if they are not UL Certified, you might want to upgrade to ones that do have this minimum standard.

Tip 5. Keep Your Christmas Tree Hydrated For those who use live trees, other than overheated Christmas lights, fires are also caused by dry Christmas trees. A dry tree will be more flammable compared to one that has been maintained properly. For real trees, make sure you check the water every day to keep the tree from drying out.

10 Texas Water Utilities Journal | www.twua.org

If you prefer the artificial tree, make sure the tree is made from fire-resistant materials.

Tip 6. Use Outdoor and Indoor Lights, as Designated Christmas lights are labeled by their use, so you will see a disclaimer that reads “for indoor use only” or “for indoor and outdoor use.” Make sure you read this carefully and be aware, you could be creating a fire hazard by using outdoor lights in an indoor application or indoor lights in an outdoor application.

Tip 7. Use Ladders Appropriately Since falls are the highest emergency room-related injury during the holidays, it’s important to know how to safely use a ladder when hanging Christmas lights off the roof of your home or in any space that would require a ladder.

Have a spotter with you at all times to hold the ladder for stability. When hanging Christmas lights, never extend your body further than parallel with the ladder to prevent tipping.

Consider a wooden or fiberglass ladder when you’re working with Christmas lights to prevent an electric shock.

Tip 8. Use Christmas Light Clips Instead of Nails or Screws When hanging outdoor Christmas lights on your roof, don’t use nails or screws to secure the lights as they can puncture the wires, causing the lights to malfunction, or worse, shock the person installing them.

Instead, opt for light clips found at any hardware store to secure the lights onto the house. The light clips are safer and will cause less damage to the roof or exterior of your home. Additionally, using clips instead of screws are nails eliminates the possibility of creating an electrical short by piercing household wiring.

Tip 9. Secure Al Loose Light Strands If you need to use an extension cord or have a long strand of lights between your Christmas tree and outlet, make sure you secure all loose light strands with electrical tape to avoid trips and falls.

December 2021

Safety News If you have loose light strands outdoors, secure them with group staples (found at any hardware store). You simply place the staple around the light and push as far as you can into the grass or soft surfaces to secure the cords.

Tip 10. Don’t Run Cords or Lights Through Windows or Doors If you don’t have access to an outdoor outlet. You may find it challenging to light up your home this holiday season. Remember that it is not advisable to run Christmas lights or extension cords through windows or doors.

When closed on the light strand, windows and doors can cause wires to break or become frayed from constant pressure, making them a safety hazard for shocks or electric fires.

Tip 11. Use A GFCI Outlet For Outdoor Lights

This is particularly helpful if your outlet is outdoors. Make sure to protect yourself and your home from electrical shorts by purchasing a GFCI outlet device.

Tip 12. Don’t Forget To Turn Off The Lights Christmas lights should not be left on for prolonged periods of time or overnight. Even LED lights can overheat, and with a combination of a dry Christmas tree, could cause a fire. Make it a habit to turn off your Christmas lights every time you leave the house or go to bed.

To make life easier, purchase a light timer, and set a time to turn off and on at pre-determined times. There are now options to use your smartphone to control your Christmas lights.

Stay Safe!

There is a specific outlet used for outdoor Christmas lights called a Ground-Fault Circuit Interrupter (GFCI). This device prevents electric shock from electrical systems that could be exposed to wet conditions, such as rain or snow; when activated, this device works as a circuit breaker.

December 2021

Texas Water Utilities Journal | www.twua.org 11

Safety News

3 THINGS EMERGING LEADERS NEED THE MOST

By Kima L. Tozay, GovLoop Emerging leaders endure many stumbling blocks on the road to becoming confident, seasoned leaders. It’s one of the hardest positions to be in. It’s a period fraught with unknowns, uncertainties and unobtainable goals that leaders place upon themselves in an effort to be the heroes at work.

Stepping into a leadership role can be scary at first, especially if you don’t feel prepared to lead. A recent article in the Harvard Business Review puts a positive spin on and draws attention to the common fears of leaders: the fear of being human, the fear of failing and the fear of connecting with their own emotions. The writer asserts, “The pandemic has highlighted what was already becoming clear before the emergence of the virus: that hero leaders are no longer what companies need. The most effective leadership today — at all levels — isn’t about technical expertise and having all the answers. Besides articulating a compelling vision, it’s about being human, showing vulnerability, connecting with people, and being able to unleash their potential.”

Besides having a team of cheerleaders, a roadmap for success or individualized leadership development plans, emerging leaders need support. They need room to fail forward, as well as genuine feedback from peers and other leaders.

Let’s explore the three things emerging leaders need the most to help them face their fears, trust their instincts and be their authentic selves.

Support Just like a house needs a solid foundation to provide adequate shelter, so do people. Without a strong foundation of support, new and aspiring leaders lack the stability necessary to grow confidently in their roles, take on different career challenges and lead effectively from any leadership position. To harness their full potential, they’ll need a personal team of mentors.

Support can be offered in a variety of ways: mentoring and sponsoring relationships, allyship, shadowing opportunities, flexible work schedules and taking genuine interest in developing new leaders.

For emerging leaders, having the room to fail is just as important as shifting one’s mindset about failing. It may seem counterintuitive to embrace failure while trying to excel forward, but failing is essential to success.

In her popular book “F’d Up: The Upside of Failure,” Tiana Sanchez asserts there is an upside to failure. Sanchez encourages focusing on the lessons that emerge from failure and the new skills developed from the experience of failing. This is a new way of thinking about failure.

“To remove the sting associated with failure, we must first acknowledge and accept our failures and then ask the tough question – why did I fail?” Sanchez says.

Giving room to fail forward means showing compassion when leaders make mistakes. Remember the formula: Compassion = Empathy + Action. Organizational cultures that view failure as a natural part of learning and self-development will help new leaders build resilience as they encounter setbacks along the way.

Genuine Feedback You’ve heard the saying: “You don’t know what you don’t know.” For an emerging leader, this position can represent a double-edged sword. You’re still learning and growing in your leadership so you’re not sure what you should know. Yet you don’t know what to expect because you lack the knowledge and wisdom to ask the right questions or find the right answers. This is where genuine feedback makes a difference.

Emerging leaders need genuine feedback from peers and other leaders about what they are doing well and what they need to improve. Many leaders, particularly woman leaders, don’t receive meaningful feedback from their peers and supervisors, which over time hurts their leadership potential.

A good practice is adopting a culture of giving feedback that is timely, specific and non-judgmental.

Emerging leaders must be self-aware and emotionally mature to fully meet the challenges that come with leading change and leading people.

Room to Fail Forward 12 Texas Water Utilities Journal | www.twua.org

December 2021

Santa Bows At Christmas R. Hamilton

What started as an act of love is now spiraling out of control, This process known as gift giving, is taking quite the toll.

When someone mentions Christmas, it’s Santa that comes to mind.

While the savior’s birth, is often left behind.

The joy upon a child’s face, early Christmas day, Replaces all the anticipation, of the presents there on display.

Exchanging gifts and spreading joy, brings pleasure and delight But what will be your lasting thoughts, of this momentous night.

Santa looks somewhat puzzled by the popularity he brings, As some will overlook the Christ child, who is the King of Kings.

So Santa bows beneath the cross and offers up his prayers, For he knows the gift that Jesus gives, is far beyond compare.

While Santa delivers the presents, on this cold and wintery night He cannot help but smile, at the beauty of all the lights.

His thoughts go to the manger, and the star shining bright.

For this provides reassurance, the future will be alright.

Bethlehem is always, his final stop this night, For Santa is so humbled, by this most glorious site.

Now please enjoy your gifts and His love will appear, And remember, Santa will be spending Christmas, at Jesus Christ’s this year. © 2015 Russell Hamilton

December 2021

Texas Water Utilities Journal | www.twua.org 13

TEXAS WATER UTILITIES ASSOCIATION connect. engage. educate.

DISTANT LEARNING NOW TCEQ APPROVED

Visit www.twua.org for more information

Contact Us: 888-367-8982

WATER DISTRIBUTION & WASTEWATER COLLECTION | WATER SUPPLY INFRASTRUCTURE DESIGN WASTEWATER INFRASTRUCTURE DESIGN | WASTEWATER TREATMENT DESIGN Texas Engineering Firm #470

14 Texas Water Utilities Journal | www.twua.org

December 2021

Merry Christmas from your friends at the

Texas Water Utilities Association

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TEXAS WATER UTILITIES To register for any TWUA Training Classes – the preferred method of registration is using the online computer based electronic process, activated by clicking on specific event(s). For those who do not have internet as an option you may complete the registration form and fax to (512) 459-7124 and additionally you may contact TWUA Central Office @ 888-367-8982. Please Note – Due to recent increases for training materials, class costs have changed. Early Bird preregistration is defined to mean 30-days prior to any training event. All registrations received after the Early Bird period must pay additional registration fee. Central Office strongly encourages everyone to take advantage of the Early Bird pricing and utilize the computer based (electronic) registration.

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WASTEWATER COLLECTIONS

Live Online

20 - Hours

DECEMBER 14TH

SURFACE WATER 1

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24 - Hours

CSI / CCC

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20 - Hours

WATER DISTRIBUTION

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20 - Hours

BASIC WASTEWATER

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DECEMBER 28TH

SURFACE WATER 2

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WASTEWATER TREATMENT

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20 - Hours

UTILITIES MANAGEMENT

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JANUARY 11TH

BASIC WATER

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20 - Hours

ACTIVATED SLUDGE

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20 - Hours

UTILITIES SAFETY

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WASTEWATER COLLECTION

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JANUARY 18TH

GROUNDWATER PRODUCTION

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PUMP & MOTOR MAINTENANCE

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20 - Hours

BASIC WASTEWATER

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20 - Hours

CCC/CSI

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20 - Hours

JANUARY 25TH

WATER DISTRIBUTION

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20 - Hours

SURFACE WATER PRODUCTION I

Live Online

20 - Hours

16 Texas Water Utilities Journal | www.twua.org

December 2021

TRAINING SCHEDULE 20-Hour Classes: (Early Bird Pre-registration) $325 member $425 Non-member Onsite $375 member $475 Non-member 24-Hour Classes: (Early Bird Pre-registration) $385 member $485 Non-member Onsite $435 member $535 Non-member You may register on line by following the training tab drop downs or HTTP://TWUA.ORG/TRAINING.PHP COMPUTER BASED TRAINING MAY VARY.

TWUA LIVE, INSTRUCTOR LED - COMPUTER BASED TRAINING

JANUARY 25TH

WASTEWATER TREATMENT

Live Online

20 - Hours

UTILITIES MANAGEMENT

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20 - Hours

FEBRUARY 1TH

CHLORINATOR MAINTENANCE

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20 - Hours

SURFACE WATER PRODUCTION II

Live Online

20 - Hours

BASIC WATER

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20 - Hours

WASTEWATER COLLECTION

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FEBRUARY 8TH

GROUNDWATER PRODUCTION

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20 - Hours

UTILITY CALCULATIONS

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BASIC WASTEWATER

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PUMP & MOTOR MAINTENANCE

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FEBRUARY 15TH

WASTEWATER LAB

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20 - Hours

WATER DISTRIBUTION

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20 - Hours

CCC/CSI

Live Online

20 - Hours

WASTEWATER TREATMENT

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FEBRUARY 22ND

SURFACE WATER PRODUCTION I

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20 - Hours

WASTEWATER COLLECTION

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20 - Hours

BASIC WATER

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20 - Hours

UTILITIES SAFETY

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20 - Hours

December 2021

Texas Water Utilities Journal | www.twua.org 17

With the onset of COVID-19 (coronavirus) and the Governor’s Proclamation of a state of disaster in Texas, TCEQ intends to offer flexibility to licensees and disaster in Texas, TCEQ intends to offer flexibility to licensees and applicants who were in applicants who were in the process of renewing or receiving an occupational the process of renewing or receiving an occupational license and were impacted by this license and were impacted by this outbreak.

With the onset of COVID-19 (coronavirus) and the Governor’s Proclamation of a state of

outbreak.

InOperators the interestdesiring of safety,to paper exams havecontact been cancelled through TEST, should TCEQ in regards

However, to2020. testing.

There are are some computer-based testingcenters centers remain To schedule there some computer-based testing thatthat remain open.open.

To schedule a a computer-based please the contact the CBTnear centers to are verify computer-based exam, exam, please contact CBT centers you to near verifyyou if they stillif they areFor stillother operating.

Fororother questions concerns, please email licenses@ operating. questions concerns, pleaseor email licenses@tceq.texas.gov. tceq.texas.gov.

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TCEQ Exam Application due 30 days prior to event Don’t forget if you are testing to Designate Test Location.

18 Texas Water Utilities Journal | www.twua.org

December 2021

December 2021

Texas Water Utilities Journal | www.twua.org 19

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TEXAS WATER UTILITIES ASSOCIATION

Individual Membership Application Use this form to: 1) Join TWUA "At Large" 2) Join TWUA and a District/Chapter 3) Renew your TWUA Membership Please Print Clearly Application for: o

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December 2021

Texas Water Utilities Journal | www.twua.org 27

TCEQ NOVEMBER LICENSES BACKFLOW PREVENTION

CUSTOMER SERVICE

SALDIVAR, SEAN VINCENT

VAIL, MICHAEL JOSEPH

ASSEMBLY TESTER

INSPECTOR

SAUCEDA, RITCHIE JR

WASHINGTON, HARRY

SIMMONS, DUSTIN

WHATLEY, MICHAEL B WOOTEN, JORDAN T

ALEXANDER, MAJOR RASHARD

ALVAREZ, JESUS A

TAGLE, JUAN ALFREDO

ARGUETA, BRAULIO

BAKER, JASON

WADE, JONATHAN MARK

ARMSTRONG, BRYAR GARY

BRADLEY, GLEN K

WIED, KASEN

BALLARD, BRADLEY JOE

CAMARILLO, HECTOR

BALLARD, BRITT EUGENE

CARRASCO, RICARDO JR

SURFACE WATER TREATMENT

BELL, JACK WAYNE

GLAZE, ZACHARY D

OPERATOR

CLASS B

BESINAIZ, GIL LOA

HUNT, CHARLES

CALVERLEY, JARED TAYLOR

KING, BRIAN D

CLASS B

ARREDONDO, WARREN L

CELIS, JOSE NATIVIDAD

KING, RONALD ALLEN

CERVANTES, IGNACIO JR

MANGAN, ALEXANDRA LEIGH

BLAND, CODY A

DICKERSON, CLAYTON N

CORTEZ GUZMAN, ISAAC

TERVOOREN, SILAS D

CARTER, ADAM T

EVERHART, RICHARD K

DAVILA, PHILLIP F

VALDEZ, GERARDO

GUNTER, JEFFREY M

GARCIA, DANNY

ESTRADA, ARRON

WEAVER, LINDSI DANETTE

HARVEY, MATTHEW P

LOPEZ, JESSE II

FEIGUM, ZACH

WILLM, ERIC BERNARD

KUHN, SHAUN P

MAGIERA, JAMES F II

FLORES, ENRIQUE

YRLAS, RICKY J

LUERA, GILBERT JR

NAVARRO, ALEJANDRO F

MAYHUGH, FORREST G

ORDAZ, ARON G

FREEMAN, JASON SHAWN

WATER DISTRIBUTION OPERATOR

BLYTHE, JUSTIN M

GARCIA, CATALINO

GROUND WATER TREATMENT

MCDANIEL, ARRON D

PEREZ, PETER G

GOMEZ, DAVID

OPERATOR

MEDINA, ADAM L

WIATREK, REGAN L

MOUNTAIN, LORA LEE

GRECO, VINCENT GERARD HARRINGTON, CHAD PATRICK

CLASS B

PENA, MICHAEL J

CLASS C

TREVINO, ISRAEL

HARRISON, SEAN HERNANDEZ, RICHARD

ALLISON, DAVID NORMAN

HERNANDEZ, SAMUEL

CROUSE, JEREMIAH J

HICKS, JEFFREY ALLEN

WEAVER, KALEB SCOTT

CLASS C

CLASS C

AMADOR, RICHARD MICHAEL

BOLANOS, CARLOS ALBERTO

WALMSLEY, ANDREW L

AGUILAR, JESUS BATISTE, BRUCE JOSEPH BENNIE, ALBERT E

HUDSPETH, STEPHEN COLE HUNT, JASON

AARON, RICHARD LYNN

BLAKEY, ZACKERY CRAIG

BRADFORD, DAVIS

KOLLS, RICHARD CRAIG

BAILEY, MICHAEL

CANNON, BRYAN

BREWER, ANTHONY

LEDEZMA, ABELARDO

BARRINGER, STEVE MICHAEL

CANTU, SERVANDO MANUEL

CERDA, GABRIEL N

LUJAN, ANDRES R

BARROW, WILLIAM M

COCKERELL, MARGARET

CRUZ, JUSTIN

MCINNIS, CAMERON HOWARD

BERGSTO, NICKOLAS

ELEANOR

DACEY, CODY W

MERRITT, JUSTIN MAKINSEY

COX, NATHAN D

COOPER, DEMOND ONIEL

DUNCAN, TYLER

PEPIN, DANIEL J

DEESE, RICHARD S

CUNNINGHAM, TYLER B

FLORES, MICHAEL A

PHARISS, JUSTIN CRAIG

DEWVEALL, JAMES D JR

CURRY, TIMOTHY

GONZALEZ, JOHN

POND, DYLAN MARSDEN

FOSTER, JOHN

DOUGLAS, MARK R

GUTIERREZ, WESLEY TEXAS

REDDY, JOHN E

GARCIA, JESUS M JR

DULMAN, CHRISTOPHER

JAMES, PAYTON LYNN

REYNA, JOEL

HENRY, CHRISTOPHER ALLEN

ESPINO, JUANITA

JARA, ADEN

RICHESON, MICHAEL KEITH

HUELSTER, WILLIAM C

FOUST, JOSHUA AARON

KEETON, ANTONIO

SCHENK, ROBERT E II

KNIGHT, WILLIAM L

GONZALEZ, RENE

LEDBETTER, DUSTIN

SNYDAL, GREGORY E

MCDONALD, KELLY

JAMES, ALEX

LEE, CHRIS

SNYDER, MIKE D

MCGASKEY, KENNESHA D

KRESTA, CLYDE R

LEWIS, MASON LEVI

TWIGG, DUSTIN RYAN

MCMURREY, BRANDON W

MCCUNE, MARINO LEE

MANWARREN, AIDEN

VALENZUELA, CAROL ANN

MICHAEL, CHARLES

MEADOR, JOSEPH BENJAMIN

MARTINEZ, JACOB

WALLACE, PATRICK E

CHRISTOPHER

MEJIA, JOSHUA ALI

OLIVAREZ, ALLEN M

MILLER, ANTHONY

MORGAN, WAYNE D

ORTEGA, ALBERTO

MISTRIC, TYLER LOGAN

ROUSSEAU, KENNETH MICHAEL

PARRA, ISMAEL

RAY, DAVID ALLEN

TOMLINSON, CALEB

PELL, ZACHARY DEAN

KNEBEL, JEFFREY N

RAMIREZ, ANGEL

28 Texas Water Utilities Journal | www.twua.org

December 2021

TCEQ NOVEMBER LICENSES RHODES, JERRY

DAVIS, JAROD KEITH

PATTERSON, RICKY

CASTILLO, CHRIS

RIGWOOD, BRIAN

DAVIS, TARVIS L

PATTON, JOSHUA

CHAVEZ, MAURO C

RIVAS, MANUEL P

DAYHOFF, LOGAN SCOTT

PEREZ, EDGAR IVAN

CRISTOBAL-VEGA, ALFREDO

ROW, JOSHUA

DRUMMING, MICHAEL

PHILLIPS, SLADE BOWEN

DSPAIN, COLT PATRICK

SCHARBACH, KODIE

DUNAVANT, AUSTIN C

PIERCE, JIMMY

EVANS, ROBERT MARTIN

STEVENS, KEVIN

FLORES, ANDRES

PLETAN, GABRIEL L

FELLOWS, RYAN

TROY, DARRIAN

GARCIA, GENESIS

RAMIREZ, JAVIER ALFREDO

GRACIA, MIGUEL A

WEBB, JACKIE W

GAUNA, JACQUELINE

RAMOS, JEFFREY JAMES

HARE, THOMAS

WESTENDORFF, KENNETH

GOFORTH, JOSH D

RAYBURN, CODY

HAWKINS, DEVIN

ROBERTO

GOMEZ, VICTOR MANUEL

REYES, FRANCISCO

HERNANDEZ, FRANK

WILLIAMS, RICKIE JR

GONZALES, LUIS CARLOS

RIVERA, ALEJANDRO MAXIMINO III

HOPE, WILLIAM SETH

WILSON, DANIEL MATTHEW

GONZALEZ, JOSUE DANIEL

ROBERTSON, BARRY

HORNSBY, AKEEM

YATES, JOHNNY

GOODEN, JOHN

ROGERS, RICHARDO

HOWELL, JOHN

GRAYS, FREDRICK W

ROMERO, ROBERT AARON

KERR, BRADLEY E

GRIMES, KYLE S

ROWE, CHRISTOPHER

MARTINEZ, DAVID

GUERRA, HAILEY BRIANNA

RUIZ, JOHNATHAN N

MARTINEZ, JAY

HAGOS, YONAS GEBRETSADIK

RUIZ, JORGE A

MEDRANO, GABRIEL MARTINEZ

WATER OPERATOR

CLASS A

HAMILTON, RANDALL KARRY

RUTHERFORD, NATHAN

MUCKELROY, ANDRE

ALCAZAR, AMADO JR

HARMON, SEAN REED

SALINAS, AGAPITO

ODEM, AARON

CARR, WILLIAM E JR

HERNANDEZ, FRANCISCO

SANCHEZ, BRIAN

PERRET, JUAN

CLAY, KASI L

HERNANDEZ, ROLAND TROY

SANDOVAL-GUIJOSA,

PLACE, KENNETH D

CRUZ, LEONEL

HITT, HUNTER GAGE

JONATHAN

POFF, CORY

GAST, PAUL M

HORNBOSTEL, VINCENT LEE

SANOU, MALICK

RESA, ANTHONY GEORGE

JAHEN, ELIAS

HOSEK, MATTHEW

SHANKS, BRADLEY

REYES, ELIAS

KRUGER, TRAVIS A

HURTADO, HECTOR

SMITH, COLTON TRENT

STRINGER, DANIEL W

MARTINEZ, ERIC

HYMAN, ANDY

SPARKS, JAMES

VASQUEZ, ROBERT MATTHEW

MOLANO, CHRISTINA Y

JAMES, GINA L

STAUFFER, ZACHARY

VOGLER, BILLY D

REYNA, DANIEL JR

JANDICK, BRITTANY

STENCE, DOUG

SANTIAGO, XAVIER

JIMENEZ, SERGIO

STEWART, TY BRADLEY

SAUCEDO, JESUS A

JONES, OAKLEY BRAYDEN

SUTTON, BRUCE WAYNE

WESCH, DERRIK C

JONES, ROBERT

TREVINO, ALEC

BALLEZA, MICHAEL ANTHONY

KEILERS, KENNETH ALAN

TREVINO, JOE ANDREW

BELL, JEREMY D

KIETH, CHARLES

TREVIZO, ADAN

CASTRO-MUNOZ, OMAR

KOENIG, JIMMY

VALDEZ, OSCAR

DAVIS, STEPHEN D

ABRAMS, VATALLIO DALE

KULAK, JOHN PAUL

VALLE, TIMOTEO

DICKEY, JUSTIN W

ARTIAGA, GERARD

LEE, WESLEY

WASHINGTON, DENZEL JAMES

FUENTES-LOPEZ, RICHARD

BARTEL, BRANDON

LOPEZ, XAVIER

WASHINGTON, HARRY

GONZALEZ, JOHN

BERTRAND, MICHAEL A

MADRID, ALBERTO M

WEWE, JOSH

GUTHRIE, JAMES A

BLAZ, GAVIN ANTHONY

MARTIN, JOSEPH A

WILSON, CALEB

JIMENEZ, ALFREDO

BODDIE, ADRIAN A

MARTINEZ, JOHN ANTHONY

WOLFE, ZACHARY

JOHNSON, IVRY

BRADLEY, WENDELL EARL

MATTHEWS, CHARLES R

WOODS, KARL CHASE

JUSTUS, JIMMY

BROWN, CHAD DWAYNE

MCKEE, GERALD

YOUNGS, JEREMY

LARA, JOSEPH A

BURCIAGA, ABRAHAM

MCKENNIS, AARON GILBERT

CADENA, KEVIN ISAAC

MELENDEZ, HENRY

WASTEWATER COLLECTION

RIOS, JESUS ESTEVAN

CALHOUN, GARY

MORALES, ALFONSO

OPERATOR

TOVAR, THOMAS B

CARES, AVA

MORALES, JORGE

CARR, SAMUEL

NATERA, SAUL

CAVAZOS, JOHNATHAN COY

NELSON, LANCE

CONN, RYAN AUSTIN

NELSON, LINDA KRISTINE

AYUYU, PAULDANIEL

CHILES, MICHAEL J

COOPER, CHEYENNE ROBERT

NORRIS, MARK A

BUTLER, JONATHAN SCOTT

COLLAZO, JUAN

COURTNEY, SHAWN

OBREGON, FRAY

CAPERTON, JAMES

COX, RICHARD A

CLASS D

COLLECTIONS II

LEIJA, MATTHEW

WARNER, SAMUEL J

COLLECTIONS I

License Level: III CABRERA, JOSE

OSIRIO, MARVIS RIYAHD

December 2021

Texas Water Utilities Journal | www.twua.org 29

TCEQ NOVEMBER LICENSES ISAAC, ROBERT J

COSS, JUAN GREGORIO

DUPREE, MADELYN JEAN

STRICKLAND, SPENCER CHARLES

PINNER, ROBERT B

DAVILA, ANDREW

GARZA, JOEL DANIEL

SWALLERS, KEITH

REYNAGA, MICHAEL J

DAVIS, JOHNNEY L JR

GARZA, ROBERTA

TEMPLE, DEMOND

RIPPERT, MATTHEW J

EQUIA, ISAAC JR

GARZA, RYAN A

THERIOT, MICHAEL A

SANDOVAL, HERIBERTO JR

ESCALANTE, ROBERTO A

GUAJARDO, JESSE RAY

TREJO-SALAZAR, ANTONINO

STITT, JAMES

FLORES, DOMINGO JR

HAGOS, YONAS GEBRETSADIK

ALBERTO

FLORES, JESSE

HERNANDEZ, LEONARD

VASQUEZ, CARLOS G

FLOYD, VINCENZO ALFRED

HERRERA, AARON JAMES

VOTH, COLBY ALAN

GERMANY, CAYTON R

ISOM, KEVIN SCOTT

WEBB, ALLEN F

HURST, AUSTIN BLAKE

KING, TERESA ANN

WEISER, AARON

MARTIN, RICHARD L

KLENK, GARRETT WILLIAM

WITT, DANNY R

MARTINEZ, DAVID G

LERMON, ROWDY ETHAN

WORDEN, TRAVIS

KELLY, JACKY G

MIGURA, COLTON R

LUTHER, GREGORY LOGIN

YEAGER, DANIEL ALBERT

SAUCEDA, JOSHUA R

MINCHIN, DARIN JAY

MCCORMICK, JESSICA ANN

YORK, KYLE GLEN

MOLINA, EDDIE

MILLER, KENNETH LEE

POWELL, BRYCE MORGAN DEAN

MITCHELL, COLBY

RAMSEY, BRYCE

MORENO, TRANQUILINO

CHARLES, CORDELIA D

ROBERTS, CLAYTON THOMAS

MUNOZ, BLANCA

DELOSSANTOS, ADAM I

ROGERS, RYAN

PRIMUS, ERIC WAYNE

FIERRO, RICHARD M

ROLAND, LESLIE

REIHL, DANIEL

GAMEZ, JUAN ALBERTO

SEDLAK, MONTGOMERY ALAN

ROGERS, FRANK

HARNESS, CRYSTAL D

SILGUERO, ELI

ROMERO, PAUL ARTHUR

HICKS, JOE

SOLIS, ALEJANDRO

SMITH, PATRICK

HIGGINS, JOHN T

STANDFIELD, SPENCER ALAN

SOTO, JOEL

JACOB, JAIKSON

THOMASON, CHAD M

MARQUEZ, JOSHUA A

VALLES, ROXANNE

ROCKOWITZ, DALTON

WICKERSHAM, JESSICA LEE

SCIARAPPA, JUSTIN J

WILLIAMS, PAULA

WASTEWATER TREATMENT OPERATOR

CLASS A

CLASS B

THOMAS, CECIL A UNDERWOOD, AARON S

CLASS D

URBINA, RAFAEL WATKINS, PETER WILLIS

BARRON, MATTHEW BREMER, KELLI J

CLASS C

CANNON, NATHAN DWAYNE

EGSW

Environmental Group Southwest

WIPES IN PIPES

With Micro-Solve® microorganisms multiply. This reduces the grease that binds wipes together. Micro-Solve® reduces the risk of contact with disease.

CERRATE, JUAN ACOSTA, DAVID E JR

CHAPA, DANIEL

AGUILAR, XAVIER

DEOTTE, ROBERT

Exam Prep Optimize Mental Readiness

Wipes when flushed and combined with other products and grease that is poured down drains, create "fatbergs". Once they enter the sewer lines, they can accumulate and cause backups, damaging the city's infrastructure.

WHAT IF You knew “HOW” you would NOT fail?

30 Texas Water Utilities Journal | www.twua.org

Call 512-775-5358 www.egsw.us December 2021

There’s a NEW KID on the block.

Meet the newest line of wastewater pumps from the company with the highest reputation for quality and innovation.

Made in the U.S.A. With over 50 years of manufacturing excellence and multiple awards for growth, Liberty Pumps is proud to announce the newest offering of products for the municipal and commercial pump market.

Designed by our talented group of product engineers and built by our dedicated manufacturing team – right here in the U.S.A.

A Family and Employee Owned Company.

www.libertypumps.com/LEP 800.543.2550

Smith Pump Company Fort Worth • Waco • Austin • Houston

1-800-299-8909

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One of Americas fastest growing, privately owned companies.