Issuu

T exas W ater U tilities

JOURNAL VOLUME 30

APRIL 2020

"Proudly Serving Education Excellence since 1918"

NUMBER 4

Texas Water Utilities Association Regional Training – 2020 Date

Event

Contact

November 4 - 7, 2019

West Texas Regional School Lubbock, Texas

Paul Kite – 806-774-1205 Bill Boyd – 806-775-3415

March 1-4, 2020 Date

TWUA Annual School Corpus Christi, Texas Event

Central Office – 512-459-3124 Contact

November 4 - 7, 2019 Rescheduled

West TexasRegional RegionalSchool School Panhandle Lubbock, Amarillo, Texas

Paul – 806-774-1205 BruceKite Walterscheid – 806-681-6129 Bill Boyd – 806-775-3415 Ruben Arias – 806-674-4834

March 1-4, 2020 To Be Determined

TWUA Annual School Southeast Texas Regional School Corpus Christi, Texas Beaumont, Texas

Central Office – 512-459-3124 Bobby Rogers 409-385-7355 Patrick Gray – 713-637-8835 Ext. 305

Rescheduled To Be Determined

Panhandle Regional School School Central West Texas Regional Amarillo, Texas Abilene, Texas

Bruce Walterscheid – 806-681-6129 Mickey Chaney – 325-548-2237 Ruben Arias – 806-674-4834

To Be Determined May 18-22, 2020

Southeast Texas Regional School North Central Texas Regional School Beaumont, Texas Arlington, Texas

Bobby DanielRogers Grimes––409-385-7355 972-721-2664 Patrick – 713-637-8835 Ext. 305 AngeloGray DuPont – 817-459-5913

June 2020 To Be1-4, Determined

Central Texas Regional School West Texas Regional School Killeen, Texas Abilene, Texas

Bill Brown – 512-759-1286 Mickey Chaney – 325-548-2237

July May 20-23, 18-22, 2020

Permian BasinTexas Regional School North Central Regional School San Angelo, Texas Arlington, Texas

Norma Clark – –432-528-1608 Daniel Grimes 972-721-2664 Angelo DuPont – 817-459-5913

August 24-27, June 1-4, 20202020

East Texas Regional School Central Texas Regional School Tyler, Texas Killeen, Texas

MikeBrown Norris––512-759-1286 903-939-8278 Bill

August 31, -2020 Sept 3, 2020 Southwest Texas Regional School July 20-23, Permian Basin Regional School San Marcos, San Angelo,Texas Texas

John Krause Norma Clark -–830-608-8812 432-528-1608

October24-27, 20-22,2020 2020 August

Norma Clark––903-939-8278 432-528-1608 Mike Norris

Far West Texas – Fort Stockton East Texas Regional School Tyler, Texas November 2-5, 2020 West Texas Regional School Lubbock, Texas August 31, - Sept 3, 2020 Southwest Texas Regional School San Marcos, Texas October 20-22, 2020

Far West Texas – Fort Stockton

November 2-5, 2020

West Texas Regional School Lubbock, Texas

Bill Boyd – 806-775-3415 John Krause - 830-608-8812 Norma Clark – 432-528-1608 Bill Boyd – 806-775-3415

In This Edition: TEXAS WATER UTILITIES JOURNAL ( ISSN – 1051709X) is published monthly by the Texas Water Utilities Association, located at 210 E. Hwy 79, Hutto, Texas 78634 for Operators, Engineers, Managers, Laboratory technicians, Customer service personnel, Vendors, and other Professionals employed in, or interested in, the water and or wastewater industry.

President Message................................ 4 Humbled!

ED News ............................................. 6 If you want to get a complete look at lake levels, go to www.waterdatafortexas.org

Ten dollars of each annual membership dues payment to the Texas Water Utilities Association pays for a subscription. Nonmember subscriptions price: the USA $100.00 per year; $10.00 per single copy $125.00 per year outside the USA. Periodicals Postage Paid In Hutto, Tx. And Additional Mailing Offices. The Texas Water Utilities Association is wholly independent, and is not affiliated with the American Water Works Association, the Water Environment Federation, or any other National Organization. Postmaster: Send address changes to: Texas Water Utilities Association – Journal 210 E. Hwy. 79, Suite 101, Hutto, Texas 78634. The Texas Water Utilities Association Journal is not responsible for facts and or opinions expressed by contributors or in advertisements herein. Editorials and comments do not necessarily represent the official policy of the Texas Water Utilities Association. All inquiries should be directed to: Texas Water Utilities Association, 210 E. Hwy. 79, Suite 101, Hutto, Texas 78634. Phone 512-459-3124. Any materials accepted for publication is subject to revision and editing At the discretion of the publisher.

MANAGEMENT COMMITTEE: George A. Glispin – Chair of Management John Krause – President Bill Brown – President-Elect Mike Norris – Vice President Chad Jameson – Second Past President Jim McCain – Ex Officio Russell Hamilton – Executive Director

_______________________________ Front Cover Photo Courtesy of: City of Denton, TX April 2020

Field News ......................................... 10 Did You Know

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TRAINING OPPORTUNITIES: TWUA Training Schedule......................................................... 16 Texas Water Utilities Journal www.twua.org 3

President’s Message

Humbled! by William “Bill” Brown

I am truly humbled to serve as your 94th TWUA President. I hope to serve with honor, grace, dignity, professionalism, and style. I will explain in just a bit. I would like to say thank you to the 93 people who proceeded me. The dedication it takes to become president is a huge time commitment. And without the full support of each of our employers (Board of Directors, City Councils, Supervisors, etc.) it would be impossible. To the Jonah Water Special Utility District Board of Directors (my 9 Bosses) I say thank you. Thank you for insisting Jonah Water SUD take an active role in effecting change in the water and wastewater industry. Thank you for allowing not only myself, but for allowing and encouraging our staff to get involved. I currently serve as the Chairman of the Central Texas Region. I will be followed by my Assistant General Manager Vicente Carrizales (current Capital Area District President) who will be followed by our Customer Service Technician Scott Pike (current Capital Area District Board Member). To those who work for JWSUD and say, “GM” doesn’t stand for General Manager, it stands for Gone Mostly, we owe you a debt of gratitude; Thanks for picking up our slack. To my Executive Assistant Erica Guerrero, I apologize, you have a lot of work to do! To my wife (Stormi), thanks for all your love and support. I could not do what I do without you! I said I would explain, so here it goes. Honor: adherence to what is right or to a conventional standard of conduct: Grace: a controlled, polite, and pleasant way of being. Dignity: formal reserve or seriousness of manner, appearance, or language. Professionalism: the conduct, aims, or qualities that characterize or mark a profession or a professional person. Style: a distinctive manner of expression. Most of you don’t know me. But I promise I will have a good time doing whatever I am doing. Feel free to cavil and rant ye prudes who will of laughter and frivolity; somehow the true things we feel leak out when laughter flows in! I pray, I adhere to the five definitions above. I may not always do things the easy way, but I will try to do what’s right. But get ready we are going to have a good time! We are going to laugh and make memories. But most importantly, we are going to start the process of gaining the professional respect of those we serve. In the words of Drake; “Started from the bottom now we here!” (baby boomers, google it) Sincerely,

Bill Brown

4 Texas Water Utilities Journal www.twua.org

April 2020

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Central Office News by Russell Hamilton, TWUA Executive Director

ather, we pause and acknowledge, you are the creator of all. We need you, and we welcome you in all we do. We come into your presence, seeking your grace, your mercy, your guidance, and forgiveness. Father, continue to bless us as only you can. We pray for your favor and ask that 2020 will be a great year. We ask that you protect, watch over, direct, guide, and bless TWUA. Amen In West Texas, Lake Spence is sitting at 27.0 % (+ 0.4 %). White River is sitting at 18.0 % (-0.3 %). Panhandle - Lake Meredith is sitting at 42.0 % (+0.1 %) and Greenbelt is at 20.2 % (+0.2 %). If you want to get a complete look at current lake levels, go to waterdatafortexas.org. TWUA and the Management Committee would like to acknowledge and thank you for your support of association training events. We understand that you have many options for operator training, and we thank you when you choose TWUA. Southeast Region - Beaumont - Bobby Rogers and the Beaumont Board would also like to invite you to be a part of the Southeast Texas Regional School in Beaumont. This TWUA Training event begins April 27th, and more information is available in this journal or on the website under the regional school tab. This TWUA Training event begins April 27th and more information is available in this journal or on the website under the regional school tab. Central West Region - Abilene – Mickey Chaney and the Abilene Board would like to invite you to Abilene and be a part of the Central West Texas Regional School. This TWUA Training event begins May 4th, and more information is available in this journal or on the website under the regional school tab. North Central Texas Region – Arlington – Daniel Grimes and the Arlington Board would like to invite you to come be a part of the North Central Texas Regional School in Arlington. This TWUA Training event begins May 18th, and more information is available in this journal or on the website under the regional 6 Texas Water Utilities Journal www.twua.org

school tab. (NCTRS.Com) Central Region - Killeen – Bill Brown and the Killeen Board would like to invite you to be a part of the Central Texas Regional School in Killeen. This TWUA Training event begins June 1st, and more information is available in this journal or on the website under the regional school tab. Annual School Recap – Great Event! From the student surveys and feedback, this was a successful training event. After the last board meeting, the opening session was performed, and if you have never witnessed the reading of members who passed since the last school, with the playing of taps, and invocation – brings goosebumps. The incoming Vice President recommended by the Nominations Committee is Jim Siddall. Jim has been active with the V. M. Ehlers Scholarship trustees. He is a District Secretary for White Rock District; he is a past Chair of the North Central Texas Region. Recently retired and has a passion for the association and its mission. Looking forward to working with Jim. The Management Committee rotated positions, and John W. Krause rotated to Chair of Management Committee, and William L (Bill) Brown assumed the President’s position. We are looking forward to working with Bill. It has been suggested that Bill enjoys having fun, but I assure you I have witnessed the serious side. Bill gets really serious when it comes to operators and the promotion of operators as Professionals. Read his articles and provide feedback. We could not successfully provide the event known as “Annual School” without the instructors. They receive a small travel stipend, but for the most part, they volunteer their time and enjoy sharing their knowledge and experience. On behalf of TWUA, I would like to extend a heartfelt thank you, to all those who were instructors for the 102nd Annual School. TWUA is also blessed with many volunteers who assist in all aspects of Annual School. Some came to load the truck, some were in Corpus to assist with the unloading of items, some carried books and dry erase boards to classrooms, some helped with registration, some helped with the vendors, some helped with the various board and committee meetings, some helped with A and AA luncheon, some helped with the meet and April 2020

greet, some helped with the washer tournament, some helped with casino night, and some were just there to help in any way asked. If you are one of these volunteers, thank you. To TWUA Central Office staff – I realize things get a little busier and workload increases around Annual School, so I want to thank you for your hard work, and say job well done. The annual Awards Program was presented, and all recipients were very deserving of the recognition. The association’s highest award for meritorious service was presented to Mark W. Routon. Mark’s credentials are impressive. His dedication to TWUA is to be commended, and he is a ‘dadgum’ all-around good guy. Congratulations Mark. We had tremendous vendor support, and the students were about what was expected. Feedback for both Vendors and Students was positive, and we have already begun the planning process for the 103rd. Mark your calendars – 103rd Annual School is February 28th – March 3rd, 2021, in Corpus Christi. If you have been to Annual School in Corpus Christi, thank you for your support, and if you have not experienced the current host site, come give it a try. Corpus in March is a pretty good place to be. Website update – We recently updated the association’s website, and would like to ask that you take a look and give us your feedback and thoughts. What tools or what might we consider adding that would make your job performance easier and more effective? Flow calculator, Dosage calculator, etc. ? This website update is in preparation for the User Paced Training Classes. The User Paced or OnDemand Training is not available as we speak, but keep checking the website and watch for updates.

The one who got slapped was hurt, but without saying anything, wrote in the sand “Today my best friend slapped me in the face”. They kept on walking until they found an oasis, where they decided to take a swim. The one who had been slapped got stuck in the mire and started drowning, but the friend who had earlier slapped him broke a branch from a nearby tree, and use it to save the one who was in trouble. After he recovered from the near drowning, the grateful friend etched on a stone, “Today my best friend saved my life”. The friend who had slapped and saved his friend asked him, “After I hurt you, you wrote in the sand and now, you write on a stone, why?” The other friend replied, “When someone hurts us, we should write it down in the sand where winds of forgiveness can erase it away. But, when someone does something good for us, we must engrave it in stone where no wind can ever erase it.” The Moral of the Story: It’s much easier to hold a grudge when you feel wronged, but never close your heart to forgiveness. Sometimes we are all too consumed with our own emotions that we are temporarily blinded by hate or grief. Negative emotions will only bring you down. Author Unknown Remember – we do not need all the operators in Texas to be a member of TWUA – JUST YOU ! ! ! !

The Story Goes Something Like This –

Value the Things You Have In Your Life The story begins with two friends who were walking through the desert. During some point of the journey, they had an argument, and one friend slapped the other one in the face.

April 2020

Texas Water Utilities Journal www.twua.org 7

TEXAS WATER UTILITIES ASSOCIATION th 44 ANNUAL CENTRAL TEXAS REGIONAL SCHOOL JUNE 1-4, 2020 KILLEEN CIVIC & CONFERENCE CENTER, 3601 WS YOUNG DR, KILLEEN, TEXAS WATER Basic Water Water Distribution Groundwater Production

ACADEMIC OFFERINGS WASTEWATER WATER / WASTEWATER Basic Wastewater Safety Wastewater Collection Management Activated Sludge CCC/CSI Pump & Pumping **BPAT Renewal (Includes 8 hr. Hands On)

REGISTRATION FEES TWUA MEMBER NON-MEMBER Pre-Registration (by May 18, 2020) $300 $400 On-Site Registration $350 $450 BPAT Pre-Registration (by May 18, 2020) $325 $425 BPAT On-Site $375 $475 **BPAT IS A 24 HOUR CLASS AND BEGINS AT 1:00 P.M. ON MONDAY, JUNE 1. All other courses begin at 8:00 am on Tuesday, June 2. Lunch is provided on Tuesday and Wednesday. Horseshoe Tournament will be held on June 2 at 6:00 pm at the Rodeo Grounds. Meet & Greet for all students & exhibitors to be held on June 3. HOTEL The Shilo Inn and Suites, located at 3701 WS Young Dr is the host hotel and is offering a special rate to participants of the school. Please contact them at (254) 699-0999 to make reservations. Anyone wanting to TEST at the conclusion of the training MUST pre-register electronically with TCEQ 30 days prior to the School and pay the $111 testing fee online at the TCEQ website. REGISTRATION FORM

PURSUANT TO HOUSE BILL 1508 WHICH BECAME EFFECTIVE 9/1/17, THIS NOTICE SHALL SERVE TO INFORM THAT SPECIFIC CRIMINAL HISTORY COULD NEGATIVELY IMPACT AND AFFECT A PERSON’S ABILITY TO RECEIVE A TCEQ ISSUED OPERATOR’S LICENSE. PARTICIPATING IN ANY TWUA AFFILIATED OPERATOR TRAINING COURSE(S) DOES NOT GUARANTEE OR IN ANY WAY IMPLY THAT YOU WILL BE ELIGIBLE TO TEST OR RECEIVE A STATE ISSUED OPERATOR’S LICENSE.

Name ______________________________________________ Social Security or W/WW License #_________________ Representing ________________________________________ Daytime Phone ________________________________ Address ____________________________________________ City ________________ State______ Zip__________ Email Address_______________________________________ Course Selection_______________________________ TWUA Member _______Yes

_________No

Credit Card #_______________________________________________ Exp Date_________ Security Code ________ Cardholder Name (Printed)____________________________________ Billing Address ________________________________ City___________ State ___________ Zip _____________ Payment must accompany registration. No purchase orders. NO REFUNDS-SUBSTITUTIONS ONLY. Make checks payable to TWUA Central Texas Regional School – Mail registration & payment to TWUA, 210 East Hwy 79, Suite 101, Hutto, TX 78634 or fax to (512) 459-7124. If you have questions, please contact Norma Clark at (432) 528-1608 or email n.clark@twua.org. 8 Texas Water Utilities Journal www.twua.org

April 2020

TEXAS WATER UTILITIES ASSOCIATION

52nd ANNUAL CENTRAL WEST TEXAS REGIONAL SCHOOL MAY 5, 6, AND 7, 2020 – ABILENE CONVENTION CENTER – ABILENE, TEXAS

ACADEMIC OFFERINGS WATER

Basic Water Water Distribution ** Surface Water Production I** Surface Water Production II *Water Laboratory

WASTEWATER

WATER/WASTEWATER

Basic Wastewater Wastewater Treatment Wastewater Collection *Wastewater Laboratory

Utilities Safety Utilities Management Math Concepts Special Topics-pending TCEQ approval Cross Connect Control & Customer Service Inspection *Preregistration For Lab’s required by April 03, 2020 – Class Size Limited to 12. **Surface Water I is 24 hr. - Starts 1:00 pm, Monday, May 4th – Class Size limited to 20 All other courses are 20 hrs. In Length & Start 8:00 am., Tues. May 5th. There WILL NOT be an opening session on Tuesday morning. All classes go until 5:30pm each day.

REGISTRATION FEES TEXAS WATER UTILITIES ASSOCIATION MEMBERS ONLY Pre-Registration Pre-Registration by Credit Card On-Site Registration Water/Wastewater Courses…………………$250.00 until 4-17-20.…………………..$255.00…………………………$260.00 Laboratory Courses…………………………$265.00 until 4-03-20…………………...$270.00……………………………N/A

NON-MEMBERS OF TEXAS WATER UTILITIES ASSOCIATION

Water/Wastewater Courses……………………$310.00 until 4-17-20.…………………..$315.00…………………………..$320.00 Laboratory Courses……………………………$325.00 until 4-03-20……..….…………$330.00……………………………..N/A Registration fees include luncheons on May 5, 6 and 7. Extra luncheon tickets may be purchased for $18.00 each.

BEST TASTING WATER CONTEST

There will be a Best Tasting Water Contest on Tuesday, May 5, 2020 with winners in two categories: systems serving less than 10,000 persons and systems serving over 10,000 persons. THIS CONTEST IS OPEN TO ALL SYSTEMS WHICH TREAT THEIR WATER –BOTH GROUND AND SURFACE SUPPLIERS. Those interested should contact Mike Michaud at mike.michaud@abilenetx.gov or 325/676-6041.

GOLF TOURNAMENT

A Golf Tournament will be held at 12-noon, Monday, May 4, 2020 at Maxwell Golf Course. The fee of $75.00 includes green and cart fees, lunch and refreshments. Those interested should contact Valerie Ramos at (325) 676-6419. A raffle is being held to raise money for the CWTRS V.M.Elhers’ Scholarship Fund. Tickets are $10.00 each (cash or check), to purchase contact Valerie Ramos at valerie.ramos@abilenetx.gov or (325) 676-6419 or Kenny Doss at kenny.doss@abilenetx.gov or (325) 548-2237.

HOTELS

The MCM Elegante Suites, 4250 Ridgemont Dr., 325-698-1234 will be our host hotel offering $96.00/night until April 10, 2020. Identify being a Water School Attendee. List of Abilene hotels is available at (325) 676-6419 or mickey.chaney@abilenetx.gov or valerie.ramos@abilenetx.gov

PRE-REGISTRATION FORM CENTRAL WEST TEXAS REGIONAL SCHOOL

Pre-Registration for Lab required by April 03, 2020. Pre-Registration For Surface Water I and All Others Required by April 17, 2020.

PLEASE USE ONE FORM PER PERSON – COPY AS REQUIRED PRINT CLEARLY

Name: __________________________________________ Badge Name (Nickname) __________________________________ TCEQ License # or S.S.N: ___________________________ E-Mail: _______________________________________________ Course Selection: ________________________________ Day Phone/Fax: (_____) __________________________________ Address: ________________________________________ City: ___________________ State: _____ Zip: ________________ Representing: ___________________________________ T.W.U.A. District/Chapter: _________________________________ Bill my (Visa) (MasterCard) #: ____________________________________Security Code________ Exp. Date: ____________ MAKE CHECKS PAYABLE TO CENTRAL WEST TEXAS REGIONAL SCHOOL (CWTRS) REFUND REQUEST MUST BE RECEIVED BY THE REGISTRAR MICKEY CHANEY BY MAY 5, 2020. MAIL FORM WITH PAYMENT TO: MICKEY CHANEY – WATER ADMIN. – P.O. BOX 60, ABILENE, TX 79604

License Exams: Must be Preapproved (best sent in before Apr. 03, 2020) with TCEQ to be able to Test

MasterCard/Visa for pre-registration thru the TWUA Central Office Only at (888) 367-8982 or Fax (512) 459-7124 but confirm registration with Mickey Chaney at 325/548-2237 or Fax 325/548-2017 or email: mickey.chaney@abilenetx.gov

April 2020

Texas Water Utilities Journal www.twua.org 9

Field News

Did You Know? One of the many benefits of membership in the Texas Water Utilities Association is the college scholarship program provided through the V. M. Ehlers Foundation. Since its establishment in 1959, the foundation has awarded hundreds of scholarships to members and dependents of members. Last year the foundation provided more than $158,000 in scholarship funds, with an average award of $2,000. The Ehlers Foundation is pleased to once again, present scholarship assistance to members and their immediate, dependent family members who wish to further their education by pursing a college degree or their career direction at a vocational/ technical school. However, selection of scholarship recipients is competitive, and awards are weighted toward students who intend to pursue a course of study and career in the water utility industry. You can obtain an application from the Texas Water Utility Association website at: www.TWUA.org. When you open the website scroll down to the V.M. Ehlers Endowment tab, then click on V. M. Ehlers Scholarship Application. To be eligible for scholarship assistance from the V. M. Ehlers Foundation, Inc. you must: • Have been an active, individual-dues paid member of the Texas Water Utilities Association, or an active dues paid member of a Sponsoring Organization that has a fully vested Endowment within the Foundation for a period of not less than twelve months preceding the date the application is received by the V. M. Ehlers Foundation, Inc. or be the dependent son, daughter or spouse of an active individual dues paid member. • Agree to pursue a course of study that is related to the water utilities industry. • Submit an application to the V. M. Ehlers Foundation, Inc., which is postmarked no later than July 1st of the current year. • Provide a post graduate high school 10 Texas Water Utilities Journal www.twua.org

transcript, GED or university grade report which documents your current academic status. As you get ready to apply for a V. M. Ehlers college scholarship, keep in mind that you must meet the qualifying criteria and provide certain documents. The following tips may help you complete a successful application: • Be careful and through. Make sure that you complete all sections of the application. Use the current version of the application on the TWUA website. The application has been revised and previous applications may not provide all necessary information. Please write or print legibly. Please provide a method to contact the applicant. Sometimes the selection review committee may require additional information from the applicant. Telephone and email requests for information are time-sensitive Pay attention to details. Send in what’s requested and proofread everything. Typos and missing materials can be the difference between winning or losing a scholarship. Complete all sections of the application. Some important areas of the application which applicants sometime miss are. Are you a member of TWUA or WEAT? Or are you a legal tax dependent of a member? How long have you been a member? What degree plan (major) do you plan to pursue? What career to you plan to pursue after completing your training. Tell us about your membership in TWUA or WEAT. Complete all questions about your (or you parents) income and number of members of the April 2020

Field News household. • Be honest. Don't exaggerate your grades, memberships, skills, or qualifications You’re more likely to receive a scholarship if you provide an honest description of your interests and abilities. • Be proactive. Describe how your degree and career plans relates to the water utility industry. Check the “CRITERIA FOR RECIPIENT SELECTION” example at the end of the application to ensure your application covers all the listed criteria. List all your hobbies, extracurricular activities, scholastic honors and special studies. Many of these activities boost application score.

1, 2020. However, the sooner you submit your application the more time the review committee has to evaluate your qualifications and provides time for you to respond in case there are questions. What’s at the end of the rainbow? The Texas Water Utilities Association and V. M. Ehler’s boards and members hope it is one of the 2020/2021 scholarships for you or your dependents. If you need assistance please feel free to contact : Jim Siddall (469)371-8487 1jsiddall1@att.net, Norma Clark (423)5281608 n.clark@twua.org or Henrietta Adee (512) 279-8129, h.adee@twua.org.

• Be on time. Meet all deadlines. Complete applications must be post marked by July

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BONUS: Receive a $50 Walmart gift card when you schedule an onsite demonstration or operator training.

TERMS AND CONDITIONS * Quantities limited to supplies on hand. • ICS reserves the right to change the dates of the promotion with • Each pair of same-length chains purchased during the promotion Chain types may be mixed within a length. • Eligible chain: All MAX™ series, FORCE4® series and PowerGrit® • Accounts eligible for the ICS Quantity Diamond Purchasing Progr Offer may not be combined with any other discount, offer o • Chain prices will be TWUA based on FREE current ICS MSRP at the time of ord CHAIN • Order must be placed no later than May 31, 2018. OFFER EXPIRES • Order will ship subject to availability 31, 2020 • Orders must ship toMAY a single location. • Standard credit and freight terms apply. • Payment terms are subject to ICS credit policies and available on • All returned products subject to a 15% restocking fee. • Please mention “Promo C” when placing your order.

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Texas Water Utilities Journal www.twua.org 13

Field News

CUSTOMER SERVICE: THE HEART OF PUBLIC SERVICE Debra Fox – GovLoop If I’m being entirely honest, I was somewhat reluctant to write ANOTHER article about customer service. Probably tied for most popular workplace topic, alongside articles on “stress in the workplace”, aka, next week’s blog. However, after, some serious contemplation I came to the understanding that customer service is the heart of most organizations, especially within public service, and it deserves the attention it receives. Customer service, in its most basic interpretation, is the direct one-on-one interaction between a consumer and a seller. So, customer service only applies to the retail and hospitality industries, right? Wrong! In its broadest sense, sustomer service is simply about meeting the needs of others. Something the majority of us do each and every day of our lives, at work and home. As a public servant, we provide customer service to the public and act in the public’s best interest. Frequently, public service is performed for those who are in need. Even though the task performed for them may not seem like much, it may make a world of difference in the life of the person receiving it. Within the public sector, exceptional customer service has the potential to change a person’s life for the better. Here is a mnemonic, also known as a memory aid to help

you remember three key concepts of exceptional customer service: (C-A-N) Consistency – Customers wish to be treated well, respected, understood and to get the services they want. They want a good experience and the assurance of having the same good experience every time they seek your services. Attentiveness – Divided attention is a cognitive ability that is very important in our daily lives because it makes it possible to carry out tasks quickly and efficiently. You might know this as multitasking. Sustained attention, is the ability to focus on a specific task for a continuous amount of time without being distracted. While difficult, I believe this is the best method to ensure high-quality customer service. Nice – First impressions, make lasting impressions and are unlikely to ever change, so it’s important to think about the impression you want to leave. Be mindful of your mood, and make an extra effort to be polite and respectful even when you do feel like it. My advice…just be nice! “People don’t care how much you know until they know how much you care.” – Theodore Roosevelt

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April 2020

Texas Water Utilities Journal www.twua.org 15

TEXAS WATER UTILITIES To register for any TWUA Training Classes â€“ the preferred method of registration is using the online computer based electronic process, activated by clicking on specific event(s). For those who do not have internet as an option you may complete the registration form and fax to (512) 459-7124 and additionally you may contact TWUA Central Office @ 888-367-8982. Please Note â€“ Due to recent increases for training materials, class costs have changed. Early Bird preregistration is defined to mean 30-days prior to any training event. All registrations received after the Early Bird period must pay additional registration fee. Central Office strongly encourages everyone to take advantage of the Early Bird pricing and utilize the computer based (electronic) registration.

Date

Basic Water

TCEQ 0092

20 Hours

Jul 20-22

Corpus Christi

Basic Water

2726 Holly Rd

Aug 18-20

Victoria

Basic Water

1301 SW Ben Jordan

Ground Water Production

TCEQ 0223

20 Hours

New Braunfels

Ground Water Production

2356 Gruene Rd

Jun 23-25

Water Distribution

TCEQ 0605

20 Hours

Victoria

Water Distribution

1301 SW Ben Jordan

Surface Water Production I

TCEQ 0942

24 Hours

Jun 15-17

Chorpus Christi

Surface Water Production I

2726 Holly Rd

Oct 13-15

Longview

Surface Water Production I

411 American Legion Blvd

Surface Water Production II

TCEQ 0954

20 Hours

Apr 7-9

New Braunfels

Surface Water II

2356 Gruene Rd

Apr13-15

Midland

Surface Water II

5000 N Midland Dr

May 11-13

Corpus Christi

Surface Water II

2726 Holly Rd

May 26-28

Longview

Surface Water II

411 American Legion Blvd

Nov 17-19

Longview

Surface Water II

411 American Legion Blvd

Water Laboratory

TECQ 0285

20 Hours

Apr 20-22

Tyler

Water Lab

14792 CR 192

May 13-15

Corpus Christi

Water Lab

2726 Holly Rd

Oct 6-8

San Marcos

Water Lab

170 Charles Austin

Nov 17-19

Water

1:00 PM Start

Basic Wastewater

TCEQ 0059

20 Hours

Wastewater

Jul 22-24

Corpus Christi

Basic Wastewater

2726 Holly Rd

1:00 PM Start

Sep 15-17

Victoria

Basic Wastewater

1301 SW Ben Jordan

Wastewater Treatment

TCEQ 0437

20 Hours

Wastewater

Apr 1-3

Alice

Wastewater Treatment

723 FM1554

1 PM Start

Aug 17-19

Corpus Christi

Wastewater Treatment

2726 Holly Rd

Wastewater Collection

TCEQ 0080

20 Hours

Apr 7-9

Bay City

Wastewater Collection

201 7th

16 Texas Water Utilities Journal www.twua.org

Wastewater

April 2020

TRAINING SCHEDULE 20-Hour Classes: (Early Bird Pre-registration) $325 member $425 Non-member Onsite $375 member $475 Non-member 24-Hour Classes: (Early Bird Pre-registration) $385 member $485 Non-member Onsite $435 member $535 Non-member You may register on line by following the training tab drop downs or HTTP://TWUA.ORG/TRAINING.PHP COMPUTER BASED TRAINING MAY VARY.

Apr 14-16

Carrollton

Wastewater Collection

2711 Nimitz

Jul 28-30

New Braunfels

Wastewater Collection

2356 Gruene Rd

Oct 21-23

Corpus Christi

Wastewater Collection

2726 Holly Rd

Dec 1-3

Victoria

Wastewater Collection

1301 SW Ben Jordan

1:00 PM Start

Wastewater Laboratory

TCEQ 0081

20 Hours

Wastewater

Apr 22-24

Tyler

Wastewater Lab

14792 CR 192

1:00 PM Start

Jun 22-24

Corpus Christi

Wastewater Lab

2726 Holly Rd

Dec 8-10

San Marcos

Wastewater Lab

801 MLK

Activated Sludge

TCEQ 0009

20 Hours

May 19-21

Victoria

Activated Sludge

1301 SW Ben Jordan

Utilities Management

TCEQ 0550

20 Hours

Jun 9-11

Corpus Christi

Utilities Management

2726 Holly Rd

Pumps and Pumping

TCEQ 0430

20 Hours

Apr 21-23

Corpus Christi

Pumps & Pumping

2726 Holly Rd

Jun 16-18

Victoria

Pumps & Pumping

1301 SW Ben Jordan

Jul 14-16

Waco

Pumps & Pumping

TBD

Oct 6-8

Corpus Christi

Pumps & Pumping

2726 Holly Rd

Utilities Safety

TCEQ 0426

20 Hours

Aug 4-6

Corpus Christi

Utilities Safety

2726 Holly

Sep 22-24

New Braunfels

Utilities Safety

2356 Gruene Rd

Oct 20-22

Victoria

Utilities Safety

1301 SW Ben Jordan

Nov 10-12

Waco

Utilities Safety

TBD

Valve & Hydrant Maintenance

TCEQ 0961

20 Hours

May 5-7

San Marcos

Valve & Hydrant Maint

170 Charles Austin Dr

Jun 16-18

Longview

Valve & Hydrant Maint

411 America Legion Blvd

Oct 19-21

Corpus Christi

Valve & Hydrant Maint

2726 Holly Rd

Utilities Calculations

TCEQ 0108

20 Hours

Jul 14-16

Victoria

Utilities Calculations

1301 SW Ben Jordan

Aug 19-21

Corpus Christi

Utilities Calculations

1301 SW Ben Jordan

April 2020

Wastewater

W/WW

1:00 PM Start

Texas Water Utilities Journal www.twua.org 17

Training Schedule (continued from page 13)

Chlorinator Maintenance

TCEQ 0124

20 Hours

May 12-14

New Braunfels

Chlorinator Maintenance

2356 Gruene Rd

Nov 16-18

Corpus Christi

Chlorinator Maintenance

2726 Holly Rd

Customer Service Inspection/

TCEQ 0173,0043

20 Hours

W/WW

W/WW/CSI/BPAT

Cross Connection Control Apr 21-23

Victoria

CSI/CCC

1301 SW Ben Jordan

Jun 24-26

Corpus Christi

CSI/CCC

2726 Holly Rd

Jul 28-30

Longview

CSI/CCC

1400 Swinging Bridge Rd

Nov 10-12

San Marcos

CSI/CCC

170 Charles Austin

Backflow Preventer Assembly Tester Refresher

24 Hours

Sep 21-23

Corpus Christi

24 Hr. Refresher

2726 Holly Rd

Sept 22-24

Longview

24 Hr. Refresher

1400 Swinging Bridge Rd

Backflow Preventer Assembly Tester 40 Hr

TCEQ 1200

40 Hours

Corpus Christi

40 Hr. BPAT

2726 Holly Rd

Sep 21-25

Effective Instructional Tecniques (Instructor I)

Instructional Design and Evaluation (Instructor II) Aug 10-14

Hutto

W/WW/CSI/BPAT

BPAT

40 Hours

No operator hours

40 Hours

No operator hours

IDE

210 E Hwy 79 ste 101

On-Line

10 Hours/10 Hours

ON-LINE TRAINING

----2020----'

Apr 13-16

CSI/CCC

CSI, BPAT, Water 20 hrs: Wastewater, WTS, LI 10 hrs

Jun 10-11

Practical Math

On-Line

10 Hours

Water/Wastewater

Jul 7-9

W Distribution

On-Line

20 Hours

Water

Aug 11-13

Safety

On-Line

20 Hours

Water/Wastewater

Sep 22-24

Surface Water Prod I

On-Line

24 Hours

Water

Oct 13-15

Surface Water Prod II

On-Line

20 Hours

Water

Nov 17-19

Utilities Management

On-Line

20 Hours

Water/Wastewater

Dec 8-10

WW Treatment

On-Line

20 Hours

Wastewater

Dec 15-17

Chlorinator Maint/Disinfection

On-Line

20 Hours

Water/Wastewater

18 Texas Water Utilities Journal www.twua.org

April 2020

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www.Globaltreat.com

Using state-of-the-art technologies, our experienced technicians offer solutions well beyond traditional leak detection capabilities to help you improve the performance of your utility system. These advanced services include: Pro-Active Leak Detection Preventive Maintenance Programs System-Wide Water Accountability Assessments GIS Mapping and Asset Management Services Drinking Water Regulatory Support Benefits of Utilizing SAMCO Services Reduce water production and distribution costs Improve overall efficiency and gain knowledge of your distribution system Improve water quality and assure adequate pressure to help safeguard public health Improve public water system compliance with State and Federal regulations

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April 2020

P. O. Box 9000 • Kilgore, Texas 75663-9000 903-984-0551 • Fax: 903-984-5914 www.ana-lab.com • email: corp@ana-lab.com Ana-Lab Corporation is an employee-owned organization which provides industry, government, consultants, and individuals with complete, timely, and accurate chemical analysis, including state approved total coliform testing. Amarillo 806-355-3556 806-679-8459

Austin Dallas Austin 972-620-8900 512-821-0045 512-821-0045 972-837-9412 Brownsville Houston 956-238-0208 281-333-9414 956-831-6437 281-333-9414

T104704201

Texas Water Utilities Journal www.twua.org 19

With the onset of COVID-19 (coronavirus) and the Governor’s Proclamation of a state of disaster in Texas, TCEQ intends to offer flexibility to licensees and applicants who were in the process of renewing or receiving an occupational license and were impacted by this outbreak. In the interest of safety, paper exams have been cancelled through May 2020. However, there are some computer-based testing centers that remain open. To schedule a computer-based exam, please contact the CBT centers near you to verify if they are still operating. For other questions or concerns, please email licenses@tceq.texas.gov.

Panhandle Regional School – Amarillo, Tx Rescheduled TCEQ Exam Application due 30 days prior to event Don’t forget if you are testing to Designate Test Location.

Southeast Texas Regional School – Beaumont, Tx. April 27th – 30th 2020 TCEQ Exam Application due 30 days prior to event Don’t forget if you are testing to Designate Test Location.

Central Texas Regional School – Killeen, Tx June 1st – 4th 2020 TCEQ Exam Application due 30 days prior to event Don’t forget if you are testing to Designate Test Location. 20 Texas Water Utilities Journal www.twua.org

April 2020

63rd SOUTHEAST

REGIONAL SCHOOL APRIL 27 – April 30, 2020

HOLIDAY INN – BEAUMONT PLAZA

3950 I-10 SOUTH

BEAUMONT, TEXAS

409-842-5995 TEXAS WATER UTILITIES ASSOCIATION Wastewater Courses Basic Wastewater Wastewater Collection Wastewater Treatment

Water Courses Basic Water Works Operation Ground Water Production Water Distribution Surface Water Production I

Water & Wastewater Chlorinator Maintenance Utility Management Special Topics CCC/CSI Utility Safety

CLASSES START 4-28-2020, 8:00 A.M.

Class Times: Tues. 8 A.M. – 5:30 P.M. Wed. 8 A.M. - 5:00 P.M. Thurs. 8:00 A.M. – Noon. PRE-REGISTRATION ON SITE REGISTRATION Postmark 3/30/2020 4/27/2020 TWUA Member $260.00 TWUA Member $300.00 Non-Member $310.00 Non-Member $350.00 Pre-Registration Packets can be picked up from 5:00 –7:00 P.M., in the Lobby 4/27/2020 General Session – Tuesday 12:00 P.M. Two Luncheons are included. 63rd TWUA SOUTHEAST REGIONAL SCHOOL Register Online at www.twua.org OR PLEASE PRINT CLEARLY OR TYPE: FIRST NAME

M.I.

LAST NAME

MAILING ADRESS

CITY

STATE

WORK PHONE: AREA CODE AND NUMBER

ZIP

EMPLOYER

_________________________________________________________________________________ SOCIAL SECRUITY # or LICENSE #

CLASS ATTENDING

Are you a TWUA Member? Yes ____ or No____ If Yes, What District Chapter or At-Large Membership? _____________

PAYMENT INFORMATION (Please choose one) ____ Purchase Order (Attach Copy) ____ Check (Make Checks Payable To: TWUA S.E. Region) ____ Credit Card Name on Card ____________________________________ Credit Card#_________________________________________ Exp. Date_____________ Billing Zip Code ___________Security Code ____________ MC/VISA/DISCOVER/AMER EXP Signature_____________________________________________________________________________________________ Mail Completed Pre-Registration Forms & Payment to: 2110 E Hwy 79 Ste.101 Hutto, Texas78634, Fax: 512-459-7124.

Any questions concerning registration please contact: Central Office at 512-459-3124 or 888-367-8982 April 2020

Texas Water Utilities Journal www.twua.org 21

TWUA Southeast Regional School April 27th – April 30th, 2020 Holiday Inn - Beaumont Plaza, 3950 I-10 South, Beaumont, Texas. Monday, April 27

9:00 am Golf tournament, Brentwood Golf Course 1-5 pm Exhibitor Setup 5-7 pm On-site registration Tuesday, April 28 7-8 am Exhibitor Breakfast 8 am -5:30 pm Classes in Session 9-3:30 pm Exhibits open 12-1 pm Luncheon Wednesday, April 29 8-5 pm Classes in Session 12-1 pm Luncheon Thursday, April 30 8-12 noon Classes in Session 1 pm Testing: Water-Wastewater

TWUA Southeast Region 29th Annual Golf Tournament

The Southeast Region of TWUA is hosting a golf tournament on April 27, 2020 at Brentwood Golf Course, 4201 S Major Dr. Sponsors are needed to raise money to support the tournament and to fund scholarships. Cost: $75 / player $100.00-hole sponsorship (printed sign with sponsors names) Any $50.00 donation will go toward the following Proximity and Long drive prizes. First Place $100.00 per person plus trophies 4 closest to the pin prizes awarded 4 longest drive prizes awarded Please make all checks payable to TWUA Southeast Region and mail to: PO Box 7851, Beaumont, TX 77726 If you have any questions, please contact JON BROUSSARD, TWUA golf tournament director, at 409-813-2796 or jbroussard@actpipe.com HOTEL ACCOMMODATIONS – HOLIDAY INN – BEAUMONT PLAZA (409) 842-5995 before April 8, 2019 for Reservations and mention Group Code: UTW KING OR DOUBLE ROOM $99.00 PER NIGHT plus tax Please call the local Beaumont number for reservations. (409) 842-5995 The 1-800 reservation number rooms will not credit towards our school.

22 Texas Water Utilities Journal www.twua.org

April 2020

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73rd Annual

TWUA North Central Texas Regional School May 18 - 22, 2020  the University of Texas at Arlington

Schedule of Events Monday May 18, 2020

8:00 am – 5:00 pm 12:00 pm – 6:00 pm 1:00 pm – 5:00 pm

Effective Instructional Techniques Course Begins, Geoscience Building, Room 100 On-Site Registration and Pre-Registration Packet Pick-Up: Nedderman 100 Surface Water I course begins: Woolf Hall 221

6:30 am – 8:00 am 8:00 am – 11:30 am 11:30am – 1:00 pm 1:00 pm – 5:30 pm

On-Site Registration & Pre-Registration Packet Pick- Up: Nedderman 100 All courses in session General Assembly Meeting & Luncheon (Attendance required for full course credit): Bluebonnet Ballroom in EH Hereford University Center All courses in session

8:00 am – 5:00 pm 8:00 am – 12:00 pm 12:00 pm – 1:00 pm 1:00 pm – 5:00 pm

TCEQ “A” License Certification Exams: Nedderman 601 All courses in session Lunch: Bluebonnet Ballroom in EH Hereford University Center All courses in session

8:00 am – 12:00 pm 1:00 pm – 5:00 pm

All courses in session TCEQ Certification Exams – Pre-registration with TCEQ is required – NO WALK INS Effective Instructional Techniques course in session

8:00 am – 5:00 pm

Effective Instructional Techniques course in session

Tuesday May 19, 2020

Wednesday May 20, 2020

Thursday May 21, 2020

Friday May 22, 2020

Information Registration

On-Site Registration and Pre-Registration Packet Pick-Up will be in Nedderman 100, Monday, May 18, from 12:00 pm -6:00 pm and Tuesday, May 19, from 6:30 am to 8:00 am. Students that have pre-registered will be able to pick up their registration packets, and students who have not preregistered will need to arrive early enough to complete all registration forms and provide payment. Nedderman Hall is located at 406 Yates Street on the UTA Campus in Arlington, TX.

Parking

Parking is free, but you must register in the UTA MAVpark system. Go to the parking page use the link to register in the UTA MAVpark system. Student parking is permitted in any student or general lot. Check the parking map online. The Regional School will not pay tickets for parking in unapproved locations or if you fail to register in UTA’s parking system. If you require special parking considerations, please email us at twuanctrs@gmail.com.

Tobacco Use

UT Arlington is a tobacco‐free campus. Do not smoke or use tobacco products anywhere on campus property.

TCEQ Exams



Application forms for all exams must be submitted to the TCEQ online at least 60 days prior to the exam date.



Applications for Class A exams must be approved through the TCEQ in Austin 30-60 days prior to the Regional School. To obtain an “A” application, call TCEQ: Water - (512) 239-6133; Wastewater - (512) 239-0176



Class A exams will be given Wednesday, May 20, 2020, at 8:00 am in Nedderman Hall, Room 601.



Exams for Classes B, C, and D, Classes I, II and III, water and wastewater licenses, as well as for Laboratory Analysts will be given Thursday, May 21, 2020, at 1:00 pm in Nedderman Hall, Rooms 105 & 106.



Applications for the Lab Analyst exams must be submitted to TWUA prior to the school.



Online payments for exams are accepted at www.tceq.com. No cash will be accepted.



No one will be admitted to the exams without prior submittal and approval of application, payment and positive state issued identification. NO WALK‐INS will be allowed.

Best Tasting Water Contest

Entries for the Best Tasting Water Contest, sponsored by the North Texas Laboratory Analysts’ Chapter must be submitted at the Information Desk in Nedderman Hall Tuesday, May 19 before 9:00 am. The winner will be announced at Tuesday’s luncheon. The winner of this contest may compete in the statewide contest held at the TWUA Annual School in early 2021.

General Assembly

The General Assembly will be held in conjunction with the Banquet Luncheon on Tuesday in the Bluebonnet Room in the EH Hereford University Center from 11:30 am to 1:00 pm. Door prizes will be given, and attendance is required to receive full TCEQ course credit.

Additional Information

For more information, including a printable campus map, TCEQ credit info, and course room assignments, please visit our website at www.nctrs.com. If you have any questions, please contact us at twuanctrs@gmail.com.

STUDENT INFORMATION

Name:

Employer:

Address: Name: Phone: Address: Phone: ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑

STUDENT City, INFORMATION State, Zip:

Employer: E‐Mail (REQUIRED): City, State, Zip: REGISTRATION SELECTION E‐Mail (REQUIRED):

Before 4/10/20 Basic Water – MEMBER $275 REGISTRATION SELECTION $300 Basic Water – NON‐MEMBER Before Basic Wastewater – MEMBER $275 4/10/20 $300 Basic Wastewater – NON‐MEMBER Basic Water – MEMBER $275 $275 Water Distribution – MEMBER $300 Basic Water – NON‐MEMBER WaterWastewater Distribution––MEMBER NON‐MEMBER $300 Basic $275 $275 Wastewater Collection – MEMBER $300 Basic Wastewater – NON‐MEMBER $300 Wastewater Collection – NON‐MEMBER $275 Water Distribution – MEMBER Wastewater Treatment – MEMBER $275 Water Distribution – NON‐MEMBER $300 $300 Wastewater Collection Treatment––MEMBER NON‐MEMBER $275 Wastewater $275 Activated Sludge – MEMBER $300 Wastewater Collection – NON‐MEMBER Activated Sludge – NON‐MEMBER $300 Wastewater Treatment – MEMBER $275 $275 Surface Water I (24 hr.) – MEMBER $300 Wastewater Treatment – NON‐MEMBER $300 Surface Water I (24 hr.) –NON‐MEMBER $275 Activated Sludge – MEMBER Surface Water II ––MEMBER $275 Activated Sludge NON‐MEMBER $300 $300 Surface Water II – NON‐MEMBER $275 Surface Water I (24 hr.) – MEMBER $275 Groundwater Prod. – MEMBER $300 Surface Water I (24 hr.) –NON‐MEMBER Groundwater – NON‐MEMBER $300 Surface WaterProd. II – MEMBER $275 $275 Water – MEMBER $300 SurfaceLab Water II – NON‐MEMBER $300 Water Lab – NON‐MEMBER $275 Groundwater Prod. – MEMBER Wastewater Lab – MEMBER $275 Groundwater Prod. – NON‐MEMBER $300 $300 Wastewater Lab – NON‐MEMBER $275 Water Lab – MEMBER $275 UtilitiesLab Calculations – MEMBER $300 Water – NON‐MEMBER Utilities Calculations – NON‐MEMBER $300 Wastewater Lab – MEMBER $275 $275 Utilities Safety – MEMBER $300 Wastewater Lab – NON‐MEMBER $300 Utilities Calculations Safety – NON‐MEMBER $275 Utilities – MEMBER Utilities MEMBER $275 Utilities Management Calculations – –NON‐MEMBER $300 $300 Utilities Management – NON‐MEMBER $275 Utilities Safety – MEMBER $275 Valve & Hydrant Maint. – MEMBER $300 Utilities Safety – NON‐MEMBER Valve & Management Hydrant Maint. – NON‐MEMBER $300 Utilities – MEMBER $275 $275 Pumps Pumping – MEMBER $300 Utilities&Management – NON‐MEMBER $300 Pumps & Pumping – NON‐MEMBER $275 Valve & Hydrant Maint. – MEMBER $275 CSI/CC Ctrl. – MEMBER Valve & Hydrant Maint. – NON‐MEMBER $300 $300 CSI/CC Ctrl. – NON‐MEMBER $275 Pumps & Pumping – MEMBER Effective Techniques (40 hr) – $525 $300 Pumps & Instructional Pumping – NON‐MEMBER MEMBER $275 CSI/CC Ctrl. – MEMBER Effective Instructional Techniques (40 hr) – $550 $300 CSI/CC Ctrl. – NON‐MEMBER NON‐MEMBER Effective Instructional Techniques (40 hr) – $525 MEMBER Effective Instructional Techniques (40 hr) – $550 NON‐MEMBER

On/After 4/10/20 $300 $325 On/After $300 4/10/20 $325 $300 $300 $325 $325 $300 $300 $325 $325 $300 $300 $325 $325 $300 $300 $325 $325 $300 $300 $325 $325 $300 $300 $325 $325 $300 $300 $325 $325 $300 $300 $325 $325 $300 $300 $325 $325 $300 $300 $325 $325 $300 $300 $325 $325 $300 $300 $325 $325 $300 $300 $325 $325 $300 $300 $325 $325 $300 $300 $325 $325 $300 $550 $325 $300 $575 $325 $550 $575

PAYMENT METHOD

❑ Pay by check, payable to TWUA – NCT Region ❑ Visa ❑MasterCard ❑AMEX ❑Discover

Name on Card:

PAYMENT METHOD

❑ Pay by check, payable to TWUA – NCT Region

Card #:❑MasterCard ❑AMEX ❑Discover ❑ Visa Exp: on Card: Name Billing Card #:Addr.:

Security Code:

City, Exp: State, Zip: E‐Mail: Billing Addr.:

Security Code:

Phone: City, State, Zip: Please E‐Mail: make sure your billing address is entered as it appears on your billing statement. Cards will not process without the Phone: correct address.

SUBMITTAL Please make sure REGISTRATION your billing address is entered as it appears Submit your completed registration one of the following on your billing statement. Cards willform not via process without the methods: correct address. E‐Mail: twuanctrs@gmail.com SUBMITTAL Mail: TWUA – REGISTRATION NCT Region, PO Box 985, Arlington, TX 76004 Submit your completed registration form via one of the following REFUND/SUBSTITUTION POLICY methods: Substitutions may be madetwuanctrs@gmail.com before the event, at no charge. E‐Mail: Substitutions made at the eventPO will be985, subject to a $25 Mail: TWUA – NCT Region, Box Arlington, TXfee. 76004 Refunds will only be allowed before the event and will be less all REFUND/SUBSTITUTION POLICY credit card fees (3.95% processing 3.95% refund processing) Substitutions may be made before and the event, at no charge. and the registration fee of $3.60. Please e‐mail any refund and Substitutions made at the event will be subject to a $25 fee. substitution to twuanctrs@gmail.com. Refunds will requests only be allowed before the event and will be less all

TWUA MEMBER credit card fees (3.95% processing and STATUS 3.95% refund processing) All TWUA member registrations will be validated before theand event. and the registration fee of $3.60. Please e‐mail any refund If you indicate that you a member, but are not a current substitution requests toare twuanctrs@gmail.com. member, you will beTWUA billed the additional registration fee amount. MEMBER STATUS This must member be paid before you receive TCEQ creditbefore for attending All TWUA registrations will be validated the event. the class. To check your member status, call the Central Office at If you indicate that you are a member, but are not a current 512‐459‐3124. member, you will be billed the additional registration fee amount. COURSE SCHEDULE This must be paid before you receive TCEQ credit for attending Effective Techniques is a 40‐hour will at the class.Instructional To check your member status, call thecourse. CentralIt Office begin at 8:00am on Monday, May 18, 2020 512‐459‐3124. COURSE SCHEDULE

Surface I is a 24‐hour course. will begincourse. at 1:00pm EffectiveWater Instructional Techniques is It a 40‐hour It willon Monday, May 18,on 2020 begin at 8:00am Monday, May 18, 2020 All otherWater courses 20‐hours, and will begin at 8:00am on on Surface I isare a 24‐hour course. It will begin at 1:00pm Tuesday May 19, 2020 Monday, May 18, 2020 All other courses are 20‐hours, and will begin at 8:00am on Tuesday May 19, 2020

Please visit our website at www.nctrs.com or email us at twuanctrs@gmail.com for more information. April 2020

Texas Water Utilities Journal www.twua.org 25

Please visit our website at www.nctrs.com or email us at twuanctrs@gmail.com for more information.

TEXAS WATER UTILITIES ASSOCIATION

Individual Membership Application Use this form to: 1) Join TWUA "At Large" 2) Join TWUA and a District/Chapter 3) Renew your TWUA Membership Please Print Clearly Application for: o

Active Member

o o o o

Full-Time Student Retired Member Membership Renewal New Member

"At Large" or District/Chapter Name:____________________ Membership for year 20____ Name:____________________________________________________ SS# _______ - _______ - __________ Home Address:_____________________________________________ City:____________________________State:________ Zip:___________ Home Phone: (

)____________________________________

Work Phone: (

)____________________________________

E-Mail Address:_____________________________________________

Employer:______________________________________ Job Title:_______________________________________ Amount of Dues Enclosed: $________________________ Signature of Member:_______________________________________ Today's Date:______________________________________________ A portion of your TWUA Dues is allocated for a subscription to the Texas Water Utilities Journal. Submit all dues to the TWUA Central Office: TWUA Central Office, 210 East Hwy. 79, Suite 101, Hutto, Tx. 78634 For more information, Ms. Adee at: 512-279-8129. Fax: 512-459-7124.

April 2020

Texas Water Utilities Journal www.twua.org 27

TCEQ FEBRUARY LICENSES BACKFLOW PREVENTION ASSEMBLY TESTER BERGER, CORY M BLACK, SHAWN M CARDENAS, ROBERT CASEY, WESLEY NOEL CHAMBLISS, SAM C DELAZERDA, JOSHUA T EASLEY, WILBERT FANNIN, ROY DEAN FERENCAK, THOMAS EDWARD FRANKE, JOSHUA P GALLEGOS, HERIBERTO III GRAY, KEVIN S GUICHARD, TIMOTHY DOUGLASS HERNANDEZ, RAMON M JR HODGE, TAYLOR NICOLE JACKSON, COLBY HOLBROOK JANSEN, BRADLEY DON JENKINS, JUSTIN JONES, JEFFREY SHAWN KRUEGER, SCOTT M LOWRANCE, ROSS CURTIS SR LUCIO, RICARDO MILNER, MARK MULL, KAYLUB M PERALEZ, RENE JR ROHAN, AUSTIN RUSSELL, THOR SANDERSON, RYAN NELSON SOTO, MANUEL SPENCE, BRIAN M STONE, AARON SUSTAITA, JESUS WASIELEWSKI, ALFRED J CUSTOMER SERVICE INSPECTOR AGUILAR, JAVIER A AUTRY, JOSHUA BAKER, JAQUETTA L BARR, KATHY M BLACK, SHAWN M BRADFORD, HOWARD K JR CARDENAS, ALEJANDRO CARVER, HEATH J CASEY, DARECK W ESCOBAR, JORDAN LAYFIELD, WESLEY EVEREST MCNIEL, DALTON E NOBLES, KENNETH L PORRAS, JUAN A RAINEY, DESTIN RIVERA, MARCUS A ROBERSON, SHERMAN D GROUND WATER TREATMENT OPERATOR CLASS B AMEZAGA, GILBERTO A CARRANZA, GABRIEL G CORREA, CHRIS D COWLING, JACOB L LOPEZ, RODOLFO III SANCHEZ, CHRISTOPHER B SOCARRAS, JEREMIAH L WESTERMAN, KEITH A

CLASS C

ALLEN, DOUGLAS F BARRAZ, TOMAS BLUME, ROBERT J BURKLUND, REMINGTON C BURTON, SEAN T CAMPBELL, JAMES M CANAVA, ENRIQUE CRUZ, ROBERT A DELEON, JOSE R EUGSTER, ERIC J GALINDO, RODOLFO HERNANDEZ, MIGUEL A JAHEN, ELIAS JOHNSON, BRAD A LAMBERT, JESSE LUIS, FRANCISCO LUNA, FIDENCIO JR PAZ, ELI RAYMOND, ZACKERY D VASQUEZ, JUSTIN P WINDHAM, CHAD EDWARD WRIGHT, KYLE A

ALDANA, LEONEL ALMANZA, ROBERTO AURORA, TIMOTHY A BELL, JEREMY D BELTRAN, JOSE BRUCE, RONALD G CAMPBELL, JOHN S CASTILLO, JOSE CLAYTON, STEPHANIE KATHRYN COLLAZO, JUAN ESTES, CHASE S FLARIDA, THOMAS C GOFORTH, DALE E GUERRA, REY HANSEN, BRETT W HANSON, DUSTIN E HEBERT, MICHAEL JOHN HOLLEY, VICTOR J SR IHNEN, JAMES KENDALL, JOHN B IV KIICK, MICHAEL T LOPEZ, JESSE II MARTINEZ, FERNANDO MEDEIROS, KIMBERLY M MENDOZA, JEFFREY B MIDDLETON, KRAIG S MOORE, MICHAEL A OLIVO, DANIEL RAY ONTIVEROS, RAUL ORDAZ, ARON G PARKS, JESTIN RETIZ, ASSAEL D RIVERA, ERIC ROWELL, TYLER H RUIZ, ROBERTO JR SANCHEZ, JULIAN D SAUCEDA, SERGIO SHIPP, ROGER L STINNETT, DAWSON R TEEGARDIN, JUSTIN D VANDERSLICE, JOSHUA B WATSON, TREVOR S YBARRA, SANTOS III YRUEGAS, ARMANDO

SURFACE WATER TREATMENT OPERATOR CLASS B AKRIDGE, JAY R BANKSTON, STANTON C BRADSHAW, RUSSELL K GRIMSHAW, TYLER J LOGAN, JOHN M II ROBESON, AARON J VALLEJO, JUAN M WATKINS, JAMES A WILLIAMS, WOODY R CLASS C ANDERSON, CHRISTOPHER A BALLARD, CHRISTOPHER B CASSO, JOHN L GARZA, ERIC E GARZA, LUIS C HARLESS, KEVIN M JAIMES, RAFAEL JOHN, PHILIP MARTINEZ, LUIS D MENDOZA, RUFINO A MESSIMER, BRUCE L III MOFFETT, DANA R PINEDA, OMAR RICE, KRISTOFER RIPKOSKI, DYLLON ORION SMITH, TYCHUCUS T SPEARS, DAVID SPIKES, JOHNNY ZIMMERMAN, JOSHUA C WATER DISTRIBUTION OPERATOR CLASS B DENBY, DAVID R RILEY, MICHAEL S SHOLARS, KIRK D SPRADLIN, DAVID E

28 Texas Water Utilities Journal www.twua.org

WATER OPERATOR CLASS A INGRAM, ERICK LEE MOSELEY, JUSTIN R PALMER, MICHAEL A WIDERMYRE, ALBERT S IV CLASS D AHR, CODY JAMES ALVEY, WESLEY ANDERSON, DEVION JAWANTYSEAN ANGEL, CHRISTOPHER T ARISTIZABAL, NICHOLAS E BAKER, DONALD LAVERN BAKER, SUSAN JANET BLACK, GERIK LEE BLAKEMORE, KEVIN TREMEL BYRD, FREDDIE CALL, CLIFTON TRACEY CARPENTER, MATTHEW

CARROLL, HELENA CASE, CONNER D CERDA, HEATHER JEANNE CHRISTENSEN, JUSTIN LEE CISNEROS, ISRAEL CLIFTON, KERI ELIZABETH COCKERELL, MARGARET ELEANOR COMER, AMY CORDERO, DAVID CUPPLES, RYAN DANIEL, JOHN CHRISTOPHER DAVIS, CHRISTINA LEE DELGADILLO, ALBERTO EMORY, ANTHONY KEITH FLOWERS, RANDY L FORBES, JOHN M FORGUS, JOSEPH E FOYT, TREY FRAZIER, KYLE FRY, JONATHAN FULENCHEK, STEVE PAUL GALLARDO, OSCAR GARCIA, JUAN M GOODWIN, DONTOYA TYRELL GRATZER, KEITH AARON GREENE, SHANE H GREER, RANDALL HAGEN, NICHOLAS HARTIG, JOHN R HAYES, FLOYD D HENDERSON, CURTIS D HERBST, CODY MICHAEL HISEY, LEE LAMAR HONERLAH, ANDREW GEORGE HORTON, ROBERT ANTHONY JACKSON, CHAD ROWDY JARA, ADEN JOHNSON, CASPER DAKOTA JOHNSON, RALPH JONES, MARCUS ADRAINE KEENER, ERIC SHAUN KOCH, KYLER MARK KRALL, ERIC J LEWIS, BRIAN LOPEZ, ANTONIO F LOPEZ, VICTOR DANIEL LOTT, TIMOTHY RUSSELL LUNA, JOSE A JR MARKHAM, JOHN MARK MARTINEZ PEREZ, GILBERTO MAXHAM, NICHOLAS MCCAULEY, JOSEPH ALLEN MCGEE, ANDREW CLAYTON MELENDEZ, JOHN JOEL MENNEN, RANDALL NEALE MESSELLING, KYLE MIKESKA, BRANDON LEE MONTOYA, MACARIO MUNOZ, JUAN M ODOM, JOHN EDWARD ODONNELL, REECE OROZCO, EDUARDO PADRON, SERGIO PALMER, CAMERON AARON PARKS, GEORGIA PEREZ, EMANUEL III PEREZ, JOHNATHAN MICHAEL PERRY, JAMAR PEVEY, LISA M PINK, WINSTON THOMAS PLUMLEE, LARRY

April 2020

TCEQ FEBRUARY LICENSES PLUMM, FORREST REEDER, LUKE AARON RENEAU, TRISHA REYNOLDS, PAUL ROSALES, CHRISTOPHER G RUETER, ETHAN SCHUETTE, CHRISTOPHER LEE SHELBY, KYLER SILVA, RUDY SKELTON, HUNTER JOE SLAUGHTER, EDDIE SOWA, ZACHARY SPRING, TERRY DONALD STALLARD, REBECCA STITT, JAMES STORMS, JAMES HENRY STUCKEY, LIONEL LAZAN STYRON, TOBY DALE TAYLOR, CODY TEAGUE, NICHOLAS TESCHENDORF, CORY TEVDOVICH, TIM TIPTON, COLE TORRES, VINCENT TURNER, KARL TURNER, MARK VAUGHN, RYAN GENE WATERS, JERRY LYNN WILLIAMS, CODY JASON WOLLAM, CHARLES E YOUNG, RANDALL E WASTEWATER COLLECTION OPERATOR Collections I AGUILLON, GABRIEL JAIME BLAZ, GAVIN ANTHONY BOLING, DAVID DUDLEY, DEREK ESPINOZA, DANIEL GARCIA, JUAN M GONZALEZ, JOSE GUEL, NICHOLAS PETER HERNANDEZ, DANIEL HIMENES, RALPH MICHAEL JACKSON, CHRIS S JOHNSTON, LANDON JAMES MCGAUGHEY, ROBERT MICHAEL MEZA, LEROY MILLIS, CORBIN JAY MOMPER, KYLE MATTHEW ONEIL, JOHN OSEGUEDA, JOSE RICARDO PEREZ, DAVID RAMOS, AVELINO G JR REMMERT, DILLON REYNA, MICHAEL SEIDENBERGER, RANDY JAMES SMITH, ROBIN SPRUILL, BRANDON ALLEN VALDEZ, CORTEZ JUANITO Collections II BANDA, ADRIAN BELL, AVERY W CASTILLO, IGNACIO EAMES, NATHAN L GARCIA, ROBERT III

April 2020

GAYTAN, LUIS HICKS, KYLE D HIGGINBOTHAM, JACOB S HURTADO, ANGEL JR JACKSON, KELLY W MOORE, MICHAEL A NEEL, JASON M NIXON, JEFFREY A PINA, RAUL DAVID SALDANA, ERNEST J SAMPSON, DELWIN D WETZEL, STEVEN E YOUNG, MARVIN Collections III CAZARES, SERGIO A FIGUEROA, IZAI FLORES, ANDREW GALVAN, EUSEBIO III LAMB, WILLIAM M SWENSON, TREVOR R TURRUBIARTE, ESTEBAN WASTEWATER TREATMENT OPERATOR CLASS A PIERSON, BRANDUM D SIMCOE, DARRYL L STEPHENS, RICK L ULOMI, JOEL N CLASS B BRANCH, LEOLA M BURLESON, WILLIAM C CANTU, ALEXIS A CRISTOFARO, CALEB F EDMONDSON, CODY M FISHER, JAMES A FRANCHINA, KEVIN M GARCIA, NICHOLAS J HATHCOCK, KYLE B HYDEBELL, SHELBI D JACKSON, BROOKS C JOHNSON, JERMAINE L MILLS, RAE A PATTERSON, BRANDON K PILKINGTON, JUSTIN R SEPULVEDA, ISAIAS SOBIERAJ, DOMINIK TAYLOR, LARRY T THRASHER, JOHN R TREVATHAN, RUSSELL W JR TREVINO, MARTIN M WINDERS, BRIAN W WRIGHT, JERRY L CLASS C ANDERSON, AUSTIN L BAKER, LISA MURRAY BARRETT, ADAM W BEARDEN, JACK E BRAGG, CHANCE B CLARKIN, REBEKAH J COX, WILLIAM A DEROUEN, RAMON GAMEZ, JUAN ALBERTO GANT, JOSHUA

GONZALEZ, LAURENCE GABRIEL GUTHRIE, LESLIE B JACOB, JAIKSON JOHNSON, AARON L JOHNSON, LANDON K KELLEY, MARK L MCCAFFETY, JOSHUA ASA PEARSON, ALTON C PUCHALSKI, BRIAN P QUINTANA, RUBEN J JR REDIX, BRYAN R REED, JEFFREY ANDREW SCHELLS, CHARLES E JR SEGURA, RUPERTO STILL, CULLEN W TILLETT, JESS C CLASS D AGUILAR, XAVIER ALANIZ, JACOB MATHEW ALLISON, DAVID NORMAN ALMANZAR, LEOPOLDO PAUL ALVEY, WESLEY ALY, JORDAN M BERNSEN, TAMMY A BIAR, RYAN BIRD, FREDDIE BIRRUETA LOPEZ, EDGAR ADAN BOREN, CHEVY BYARS, RANDY ALLEN CARPENTER, CRAIG ALLEN CASANOVA, VANESSA COUGER, DONALD CRANEK, NATHAN R CREECH, DUSTIN WARREN DEATON, VERNON R DELEON, JUSTIN EDWARDS, GRAY LANE ESCOVEDO, DALLAS LEE FAUCETT, JAMES DANIEL FLORES, RAELYNN FOSTER, KYLE DEWAYNE FOUTZ, JONATHAN GALLEGOS, PHILLIP GAY, CARNELL GLASS, DANDRICK GONZALES, SEAN MICHAEL GONZALEZ, JOSE MANUEL GUERRERO, JOSE GUZMAN, ALBERTO JR

HALL, WILLIAM R HAMMETT, BAILEY MADISON HAMPTON, TAJUAN DEANTONY HARGROW, TYRE L HUNT, DYLLAN CORDALE INGRAM, GARY ISAACKS, ZACHARY JIMENEZ, MIGUEL F JOHNSON, BRAD A KEY, TAYLOR B KORTRIGHT, JACOB TYLER MARTINEZ, RUBEN MENDEZ, JAMES NEVARES, LUIS OSMUNDO, CALI PARSONS, JEFFERY ALLEN PATEL, RAMDAS PAVLICEK, CALEB JOSEPH PLEASANT, SEAN ERIC PORTIE, ROBERT CHAD PROCTOR, RUSSELL CLAY RAINS, COLBY N RAMIREZ, HENRY RILEY, CHARLES GLEN RODRIGUEZ, ERIC ASHTON SMITH, JEFFERY D SMITH, TREVOR WILLIAM STEWART, WILLIAM A JR THOMAS, DOUGLAS VASQUEZ, ENRIQUE WILLIS, NICKY RANDALL WILSON, CHRIS

Exam Prep Optimize Mental Readiness WHAT IF You knew “HOW” you would NOT fail? Texas Water Utilities Journal www.twua.org 29

TWUA CLASSIFIED ADS GENERAL MANAGER West Houston

UTILITIES SUPERINTENDENT Bay City

Memorial Villages Water Authority (the “Authority”) is seeking qualifies applicants for the position of General Manager. The Authority is located in West Houston and provides water and sanitary sewer service to approximately 3,800 homes, commercial locations, churches and schools. The current GM is retiring after leading the authority for over 35 years. The forward-looking Authority has no debt, a tax base of approximately $5.0 billion, and in recent years has made significant investments in its collection, distribution, and treatment systems with additional projects in design for future implementation.

Manage, supervise and coordinate all activities and operations of the Utility Department; participate in developing goals and procedures for Utility Department daily activities; and ensure that the City’s water and wastewater distribution systems function safely and properly and meet all required standards and regulations.

The successful candidate will combine solid technical understandings of water and wastewater science with the ability to lead a staff of approximately 20 professionals and manager relationships with the Authority's customers and its elected governing board.

A minimum of five (5) years responsible experience in the methods and techniques of managing, maintaining, repairing and troubleshooting utility operations. Class B Wastewater Treatment and Class B Groundwater Certification from the Texas Commission on Environmental Quality (TCEQ) or must obtain within six (6) months of employment and schooling requirements.

• Direct the Authority's operations for a safe and reliable drinking water supply, treatment and distribution system and manage effective wastewater collection and treatment systems • Coordinate the Authority's activities with Federal, State, County, local and private agencies

UTILITIES FOREMAN Bay City

• Coordinate with the Authority's Engineer, General Counsel, Auditor and Financial Advisor • Organize and participate in Board meetings • Have knowledge of day-to-day maintenance, operations, structure and function of water distribution/treatment and wastewater collection/ treatment systems • Budget development, analysis and financial strategies • Long-range Capital Projects planning • EPA and TCEQ regulatory and legal requirements

A minimum of five (5) years progressively responsible experience in utility construction, maintenance and repair relating to water and wastewater.

Class II Wastewater Collection or Class C Wastewater Treatment, and/or Class C Groundwater or Class C Distribution Certification from the Texas Commission on Environmental Quality (TCEQ) or must obtain within one (1) year of employment and schooling requirements. Salary:22.27/hr - 30.13/hr

Salary: Commensurate with experience and education.

Drive and operate the vacuum truck picking up, hauling, and unloading various grease, domestic waste, wastewater, dirt/mud, hazardous waste, and other fluids and waste from various sources such as manholes, storm drains, sewer systems, and roadways. Clean sewer stoppages and flush sewer lines.

Memorial Villages Water Authority Michael Montgomery 7134658318 Email resume and salary requirements JobOpportunities@MVWA.Org

to:

City of Bay City Rhonda Clegg 979-245-6550 Fax resume and salary requirements to: 979-323-1681 Email resume and salary requirements to: rclegg@ cityofbaycity.org UTILITIES SUPERINTENDENT Harker Heights The City of Harker Heights is accepting applications for a full-time Utilities Superintendent. Apply online at www.ci.harker-heights.tx.us Salary: DOQ Position Available: Contact Information: City of Harker Heights Leona Clay 254-953-5600 Fax resume and salary requirements to: 254-953-5670 WWTP OPERATOR I Bay City

Required Education:

Bachelor’s degree in Engineering, Public Administration, Business Administration or similar discipline. Experience in water district or similar agency with a minimum of five years in an executive capacity. Hold Occupational Licenses as a Water Operator and Wastewater Operator as issued by the TCEQ. Be certified as a Water Loss Audit and Leak Detection specialist certificate as issued by the TWDB. Possess a valid Class C Texas Driver's License with an acceptable driving record. Experience working with an elected political body is desirable.

Email resume to JobOpportunities@MVWA.Org

Salary:15.07/hr - 20.39/hr

Salary: 59,113.60/yr - 79,976.00/yr City of Bay City Rhonda Clegg 979-245-6550 Fax resume and salary requirements to: 979-323-1681 Email resume and salary requirements to: rclegg@ cityofbaycity.org

This position requires the ability to:

utility construction, maintenance and repair relating to water and wastewater. Class I Wastewater Collection or Class D Wastewater Treatment, and/or Class D Groundwater and/or Distribution Certification from the Texas Commission on Environmental Quality (TCEQ) or obtain within one (1) year of employment and schooling requirements.

Participates in the manual labor associated with the operation, maintenance, repair and construction of the water and wastewater systems. Perform assigned treatment plant rounds; inspect, monitor, troubleshoot, performance test and document plant processes by reading plant equipment gauges, dials, graphs, online analyzers, computer screens, meters, SCADA systems and other instrumentation. Required Education:

City of Bay City Rhonda Clegg 979-245-6550 Fax resume and salary requirements to: 979-323-1681 Email resume and salary requirements to: rclegg@ cityofbaycity.org VACTOR TRUCK OPERATOR Bay City

Class D Wastewater Treatment and Class D Groundwater Certification from the Texas Commission on Environmental Quality (TCEQ) or must obtain within one (1) year of employment and schooling requirements. High School diploma or GED. Valid Class C Texas State Driver's License and safe driving record. Salary: 15.83/hr - 21.41/hr City of Bay City Rhonda Clegg 979-245-6550 Fax resume and salary requirements to: 979-323-1681 Email resume and salary requirements to: rclegg@ cityofbaycity.org

Required Education: A minimum of two (2) years responsible experience in

30 Texas Water Utilities Journal www.twua.org

April 2020

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