TW Business Magazine March 2026

EDITOR

Eileen Leahy

DESIGN MANAGER

Jason Stubbs

ADVERTISING DIRECTOR

Robin Singer

PHOTOGRAPHY

John Knight

DISTRIBUTION MANAGER

George Percy

EDITORIAL DIRECTOR

Richard Moore

CHIEF EXECUTIVE OFFICER

Nick Moore

Welcome

You can’t say we don’t give you enough variety when it comes to the brilliant businesses we feature every month. From law firms, financiers and life coaches to highend kitchen designers and hospitality pioneers, we hope you agree that when it comes to our content it’s always going to be different, engaging and original.

Personally speaking, every day is a school day for me as I meet so many incredible people – many of whom have been brave enough to branch out on their own after years of working for someone else in order to pursue their professional dream.

One such person is Nick Brandon, founder of tecwork, a telecoms and IT support business that strives to do things differently. Nick was a fascinating interviewee, as he was someone who’d clocked up almost three decades of working for others before fate put him on a different path. And the tech business he has grown over nearly ten years is one to be applauded. He made his own rules from day one – with the key aim being to always put the customer first. It’s an inspiring and refreshing read that I hope you will enjoy. Head to page 16 to discover more about his business, tecwork, and the brilliant team Nick has supporting him.

Elsewhere we reflect on the Chancellor’s Spring Statement and what it means for local businesses. It’s an uncertain period we find

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ourselves living in (yet again), but our experts are here to guide you through all the noise and explain coherently what the new measures mean for everyday business owners and employees (p22).

We also have a brilliant property special in this month’s edition which shines a light on the Tunbridge Wells ‘bubble’ and how, despite everything, the housing market is rarely affected by mitigating circumstances. Whether you’re in the market for a multimillionpound mansion or a period Victorian villa, there’s a lot of information that will appeal to you. Thank you to all our amazing property experts and supporters for sharing their insights.

As usual, we have a fantastic offering of lifestyle content for you to enjoy. From all the best networking and cultural events to experiencing the dining delights available from Essence at The Pantiles, and a thrilling new novel to read from local author Emer Rohan, who swapped her career in recruitment for writing fiction. Enjoy!

Eileen

Find us at: www.twbusinessmagazine.com @twbusiness_magazine @TWBizMag

© Copyright 2024. Tunbridge Wells Business Magazine and JJL Media & Marketing Ltd are fully protected by copyright; no part of this magazine may be reproduced or reprinted without the complete and expressed permission of the publisher. The greatest care has been taken to ensure accuracy, however there can be no liability accepted by the publisher for errors and omissions. We can under no circumstance be held responsible for any materials, matter or photographical copy submitted for publication or not within the website or magazine. We cannot be held responsible or liable for any breaches of copyright from adverts, materials or photography or any other such material supplied by a third party. The views and opinions expressed within our publications are not necessarily those of the publisher or Tunbridge Wells Business Magazine or any featured parties.

experts across the board...

Tunbridge Wells Business Magazine is proud to have so many of our talented entrepreneurs and inspiring CEOs writing for the title. Whether it’s advice on accounting or property, information on current legal issues or HR legislation you will find all the expert industry guidance you need within these pages. This month our experts include the following...

Dee Airey Visibility Strategist

Rob Brophy Founder, Northern Star Consultancy Group

Gemma Farina Managing Director, GFHR Consulting

Sophie Forrest-Lavery Founder The Forrest Group

Alex Green CEO, RTW Together

Emma Houghton Partner

Berry & Lamberts Solicitors

Shaun Joubert Senior Partner, NFU Mutual

Becky Moran CEO, TN Lettings and TN Sales

Iain ParkerStrak

Chief Marketing Officer, Iglu Tech Group

Clare Lush-Mansell Founder, My Tunbridge Wells

Ant Morse AI Expert Co-Founder of Active Digital AI

Sarah Raine Director, Colley Raine & Associates Deborah Richards Founder, Maddisons Residential

Richard Shearing Senior Partner, Head of Private Client, JE Bennett Law

Neil Simmons ManagingDirector, TN Recruits

Matthew Hill Founder, Private Medical Insurance Brokers

Andrew Metcalf Managing Director, Maxim PR

Roger Wood Owner, Jump IT

Friends of The Commons bolster support from local residents

The race to secure the Commons is on as bid from

Efforts to explore community ownership of Tunbridge Wells and Rusthall Commons are gathering pace as the deadline to submit a bid approaches towards the end of March, following an extraordinary wave of public engagement across the town.

The Commons, more than 250 acres of historic common land that form one of the defining landscapes of Tunbridge Wells, were recently placed on the market by their private owner. While many residents assumed the Commons were publicly owned, they are in fact held by a commercial property company and have now been offered for sale.

“The Commons are a defining feature of Tunbridge Wells and the response to save them from sale has been striking”

In response, the Friends of Tunbridge Wells and Rusthall Commons, a local charity established in 1991, have been exploring whether community ownership could provide long-term certainty for land that is widely used for recreation, nature and informal public enjoyment.

Public interest has been striking. Three public meetings held earlier this year to explain the situation and answer questions were heavily oversubscribed, reflecting the strength of feeling locally about the future of the Commons.

More recently, the campaign moved from meeting rooms to the landscape itself. On 28th February around 300 residents gathered at Wellington Rocks, before walking together across the Commons to The Forum where speeches and a question-and-answer session were held. The event provided

community group gathers momentum

a visible demonstration of the growing support behind the idea of exploring a community-led solution.

The timeline for any potential bid is shaped by a legal mechanism known as an Asset of Community Value (ACV).

The Friends registered the Commons as an ACV with Tunbridge Wells Borough Council in 2014. When the owner decided to sell the land, this designation triggered a six-month moratorium period giving community groups time to prepare a bid.

That exclusive window runs until 26th March 2026, after which the owner is free to complete a sale to whichever bidder they choose.

The land currently being marketed includes two separate elements.

The first comprises the Commons themselves (including the historic title of Lord of Rusthall) together with the open landscape familiar to generations of residents. The second is the Upper Pantiles car park, a separate parcel of approximately six acres.

While the Commons benefit from

significant legal protections as registered common land and village greens, ownership remains an important factor in shaping long-term stewardship.

Nick Leech, trustee of the Friends, told Tunbridge Wells Business Magazine: “The Commons are a defining feature of Tunbridge Wells and the surrounding area. The response we have seen over the past few weeks shows just how much they matter to people. Exploring community ownership is about asking whether the long-term stewardship of this landscape could be aligned directly with the interests of the community that uses and values it every day.”

As the 26th March deadline approaches, the Friends say they are becoming increasingly confident that a community bid will be possible, having already received financial pledges from more than 1,800 residents who want to help explore the opportunity.

Further information about the campaign and pledge process can be found at: www.friendsofthecommons.uk

South East Water facing £22m regulator fine

Beleaguered utility operator South East Water is now facing a £22million fine by industry regulator Ofwat for ‘multiple supply disruptions’ that caused residents in Kent and Sussex ‘immense stress and anxiety’.

But this is not relating to the multiple water outages that have happened in recent months. These are actually historic incidents that Ofwat has deemed as ‘failures’ that left the company ‘unable to cope during periods of high demand or extreme weather, leaving customers with

no tap water, unable to shower or bathe, or flush their toilets’.

The proposed fine applies to problems during 2020 and 2023 that affected more than 286,000 people.

When the news was recently announced Tunbridge Wells MP Mike Martin said: “We don’t need endless fines from toothless Ofwat, we need investment and change.”

The Liberal Democrat called the proposed £22 million fine for South East Water from Ofwat ‘ineffective’ and ‘three years late’ while urging the Government to put the

water company into special administration to force immediate investment.

Working alongside water experts, the Tunbridge Wells MP has also developed and costed a £50 million investment plan for Pembury Water Treatment Works that would make the plant compliant and resolve the water outage problems.

£50 million is roughly the sum of the amount South East Water paid out in compensation for the December water outage in Tunbridge Wells plus Ofwat’s proposed fine.

Year 7s banned from using smartphones in school

Secondary schools in Tunbridge Wells have announced they will not be allowing new Year 7s starting school in September 2026 to use their smartphones while in school.

The Tunbridge Wells schools include The Skinners' Kent Academy, Bennett Memorial School, St Gregory's Catholic School, The Skinners' School, Tunbridge Wells Girls' Grammar School and Tunbridge Wells Grammar School for Boys.

In a joint statement released at the beginning of March, school leaders said the idea behind the initiative was to ensure pupils were “not subjected to harmful content online throughout the entire day.” They added the scheme also aimed to “support student wellbeing, learning and social development.”

The ban means students starting secondary school will not be able to use their phones for research purposes or calculator use. Schools have asked parents and carers to support these new measures coming into force.

Education Secretary Bridget Phillipson believes that schools should be “phone free” throughout the day.

The group of Tunbridge Wells schools said in their joint statement that they had seen a “growing trend” where parents were not buying smartphones for their children. They will allow these “basic” phone models with no access to the internet into school, but they must be switched off once pupils are within the school grounds.

If pupils are caught breaking the rule, their smartphone will be confiscated for seven days, while a basic phone would be confiscated for 24 hours, the schools said.

They added that students who need to use their smartphones for medical purposes will need parents to confirm this with each individual school.

From September 2027, this new rule will apply to Years 7 and 8, and from September 2028 it will apply to students in Years 7, 8 and 9.

New RTWMG website

Andy Evans, co-founder of Royal Tunbridge Wells Media Group, has announced the launch of a brand new website for the networking group.

The new site comes 12 years after the organisation was first established.

“What started as a simple local networking idea has grown into a curated, welcoming community of 700+ people working across media, marketing, creative and digital - all living in and around Tunbridge Wells and Kent. So this isn’t just a website refresh.

It’s a full rebuild,” explained Andy. He added that they’ve made it easier for those working across the various sectors of the media to join, connect and get involved.

“Now you can add your LinkedIn profile, and the site intelligently suggests your disciplines, saving time and helping us curate the community properly. There’s also a new events calendar which lists all our upcoming networking drinks, quiz nights and special events all in one place.

“There’s also a Testimonials page which might be my favourite addition. Real feedback from members about what the group means to them and the business it’s helped generate,” added Andy.

For more information visit www.rtwmg.com

Paramount Place ‘on target’ to complete by summer 2026

With just over six months to go until completion, the construction site of Paramount Place is, according to its spokesperson, ‘abuzz with activity’, readying the 167 apartments for new residents to begin moving in from late summer this year.

Since work began in early 2024, the Retirement Villages Group (RVG) site in the heart of Tunbridge Wells has been a constant flurry of activity as the retirement community has risen up from behind the hoarding line. The RVG team and their appointed contractors, McAleer & Rushe, are now commencing a countdown to the project’s completion, expected in late summer this year, with some milestone moments on the horizon.

“Things are getting really exciting now as we conclude the final major works and move into the finishing and internal phases”

- Simon Dickinson, Group Sales and Marketing Director Retirement Villages Group

“The first of these will see scaffolding dismantled to reveal the new façade that will proudly face the Town Hall in Tunbridge Wells for generations to come,” they explained.

The second milestone is the removal of the huge 80m tower crane – the second and largest of the two that has been on site for more than 20 months. It is currently sited in what will soon be a new community courtyard at the centre of Paramount Place – a multi-use new space on the public right of way from Mount Pleasant Road to Clanricarde Gardens.

“Since opening our marketing suite on Mount Pleasant Road in December it has been extremely busy, with interest high and apartments already reserved well in advance of opening – the majority of which are being made on RVG’s market-leading new tenure option,” the spokesperson added.

“This new way to own a property will enable residents to benefit from lower weekly management fees, offset against a deferred fee on sale.”

This first-of-a-kind financial model for the private retirement living sector was launched in 2024 in response to a growing demand for more affordable, transparent and simple retirement living solutions. It is proving very popular option for Tunbridge Wells, with 75 per cent of reservations at Paramount Place taken to date being made on this basis.

Simon Dickinson, Group Sales and Marketing Director commented: “Things are getting really exciting now as we conclude the final major works and move into the finishing and internal phases. Milestones like these are a true measure of the success of the construction programme, which remains firmly on schedule with just months to go until Paramount Place becomes a thriving community in the heart of the town.”

Children should be both seen and heard

By Gemma Gillespie, Partner, Family & Matrimonial, CooperBurnett LLP

Under the UN Convention on the Rights of a Child, children have a universal right to be heard but, sadly, that is not the experience of many children who have found themselves within the family courts in England.

Child Inclusive Mediation offers that opportunity to children to feel they have been consulted. It is still for the children’s parents or caregivers to make the final decisions, but it can only be valuable for children to know they were listened to. They can say what they would like and then the mediator will relay their thoughts to their parents, with the children in control of what gets passed on. There is no formal record kept so it is not to be used within subsequent family court proceedings, but I think it is thoughtful way to include them in decision making. It is suggested that children over ten years of age should be consulted, but this is by no means a hard and fast rule. Over the years, I have been involved in cases where much younger children have had a lot to say and have been very keen to share their views and should be allowed to. They often have a very interesting perspective on matters, which can be hugely helpful in resolving issues.

There are cases where Child Inclusive Mediation is not appropriate, for example where there is high conflict or domestic abuse, while some children simply do not wish to engage but, overall, I think we should be involving children more. Hopefully the mediator will be able to answer some of their questions, which they may have felt unable to ask their parents at such a stressful time.

I do hope more parents will be minded take up this option, as the research undertaken in this area does suggest children can often feel left in the dark, knowing their parents are separating but not really understanding what is happening.

If you wish to discuss this further, please do not hesitate to contact Gemma Gillespie or Melissa Gire by email: gjg@cooperburnett.com or tel: 01892 515022

“With power comes personal responsibility”

When we point the finger at others, always remember that we are pointing three fingers back at ourselves. Andrew Metcalf, Chair of Kent Invicta Chamber of Commerce and Managing Director of Maxim, the Tunbridge Wells-based PR, marketing and public affairs agency, calls for everyone to recognise the role we each play in the need for investment in infrastructure and energy, before we oppose it...

Some people don’t want new runways at our national airports, or to see Manston Airport in Thanet reopen. However, many of the same people are more than happy to leaf through the holiday brochures or go online and book a weekend city break or summer holidays in the sun.

The role these pieces of infrastructure play in sustaining a strong economy, generating trade and linking nations too often gets forgotten, or at best overlooked. And technological advancements are helping every day to reduce the environmental impact of aviation travel.

People complain about the level of traffic on their roads, yet people rarely walk. Others don’t want commercial warehouses nearby, but every night they’ll

be clicking ‘buy’ online and eagerly awaiting the delivery from a quintessential white van.

We’re living in a data-driven world and online 24/7, whether for work or pleasure. However, how few of us think what happens when we press ‘send’ and fire off an email, or consider the level of energy we are consuming, putting unbearable pressure on the national grid even while we sleep?

Ofgem, the power regulator, has identified a ‘surge in demand’ for connection applications between November 2024 and June last year, with a significant number coming from data centres.

The scale of the future power challenge facing our country appears immense. Ofgem recently reported that 50 gigawatts of new electricity power capacity is being sought by 140 new data centre projects in Great Britain. That’s 5GW above the current national peak electricity consumption, according to Ofgem.

Data centres are the central nervous system of AI tools such as chatbots and image generators, playing a vital role in training and operating products such as ChatGPT, Claude and Gemini.

And these datacentres are going to need connections to the grid, whether powered by solar farms, onshore and offshore wind farm or nuclear power stations, whether it’s at Sizewell or ‘small modular reactors’. It will also require greater power links

“Kent is increasingly playing an important role in the country’s power network”

between the UK and Europe, and where better to land those interconnectors than here in Kent, and build on Eleclink, which passes through Getlink’s Channel Tunnel between Sellinge and Coquelles in Nord-Pas de Calais; or the NEMO interconnector between Belgium and Pegwell Bay in Thanet.

National Grid also has plans to make a 130km link between Aldeburgh in Suffolk and Pegwell Bay in Kent, successfully connecting a growing number of offshore wind farms off the coast and reinforcing of the nation’s power network.

Kent is increasingly playing an important role in the country’s power network with offshore wind thanks to Vattenfall and London Array, and I’m sure we could host more onshore wind farm. It’s a shame we haven’t yet conquered wave power too, as we’re surrounded on three sides by the sea.

With more power we could add to Kent’s cluster of data centres, including Custodian in Maidstone, or The Bunker, near Sandwich, with strong sites available in Medway and Mid Kent.

The growing demand for data, generating greater demand for electricity is itself holding back the nation’s ability to decarbonise the economy, which will only be achieved through greater generation from renewables and nuclear, and switch away from fossil fuels.

So while we’re waiting for all that to happen, let’s all spend a little less time online and more time in the moment – it’ll be good for our mental health and wellbeing.

Trusts for the Vulnerable

Estate planning when the Beneficiaries are disabled or in vulnerable circumstances can bring particular challenges, as it is often unwise to simply leave them inheritances directly. There are two primary areas to consider. Firstly, such Beneficiaries are often in receipt of benefits which may be adversely affected by the receipt of gifts, of varying types, from a Will. Secondly, the risks of undue influence and fraud from a third party may increase dramatically when disabled or vulnerable people have valuable assets in their own names.

Richard Shearing

A solution to these challenges is to set up special Discretionary Trusts which can alleviate these risks. The key element of such trusts is that all the assets placed into them are under the legal ownership and control of the Trustees rather than the Beneficiaries. This means that the assets cannot be affected directly by any undue influence on the Beneficiaries, and are ringfenced from the Beneficiaries’ own estates.

Selecting appropriate people to act as Trustees is crucial, as it is an involved and important role. Trustees can be any adult, and professionals can also act as Trustees.

The Trustees can use the Trust Fund to help the disabled beneficiaries throughout their life, for example paying for items or funding travels and holidays.

A further attractive benefit of using such a structure is that Discretionary Trusts, for disabled or vulnerable beneficiaries, qualify for special tax-treatment by HMRC.

In summary, Trusts for Disabled or Vulnerable Beneficiaries require careful consideration, planning, and implementation. The Trust documentation must be well-drafted, and the tax position must be arranged with HMRC. It’s also critical to establish who will be acting as Trustees.

At JE Bennett Law we have extensive experience in dealing with Trusts and we also act as Professional Trustees. We often assist with creating and administering Trusts. We can advise on what options are available to both Trustees and beneficiaries, and assist with reporting to HMRC.

JE Bennett Law is an industry-leading firm based in Tunbridge Wells built on a DNA of caring and empowering our clients. These values underpin our growing Private Client work, which has developed from our core expertise in Court of Protection, supporting people who find themselves in vulnerable circumstances.

Power network

Local telecoms business Active Digital, along with the Sevenoaks Chamber of Commerce, hosted a special networking event at the London Golf club last month.

Active Digital’s Jo Wimble Groves told Tunbridge Wells Business Magazine that invitees gathered together for a ‘morning of connection, conversation, and community spirit.’

She added: “The event welcomed a wonderful turnout of guests, the majority of whom were existing members of Sevenoaks Chamber of Commerce. It was fantastic to see such strong representation from the local business community, with attendees ranging across multiple industries and sectors.”

Among those present were NFU Mutual and Thackray Williams.

Guests were greeted with a warm welcome from Sevenoaks Chamber of

Commerce ahead of Jo and her brother Richard Groves, who founded Active Digital 30 years ago, giving an informal talk which focused on their experience of working in a tech-driven world.

During their speech Jo and Richard also referenced the importance of change, agility, collaboration and building strong relationships, while supporting local business growth.

“A real highlight of the event was the presence of Steve Backley OBE, Olympic athlete and company ambassador for Active Digital.” added Jo. “Steve has played an important role in championing the business and its journey, and it was a pleasure to have him attend.”

Both Sevenoaks Chamber of Commerce and Active Digital told Tunbridge Wells Business Magazine they were delighted with how the event went and they’re already looking forward to collaborating again soon.

Images by johnknightphotography.co.uk

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Miles - and smiles - of determination

The annual Tunbridge Wells Half Marathon took place on February 22. Here Liz Hawker, women’s running advocate and official pacer for this year’s event, reviews the race and reveals how businesses can get involved next year

1377 runners were proud to come through the finish funnel at this year’s Hendy Tunbridge Wells Half Marathon with celebrity ultramarathon runner, Jodie Gauld, bringing inspiration to the event.

This year’s strapline was #worksforwomen, with new initiatives including a pregnancy deferral policy, more women pacers, dedicated toilets and women-only training runs.

Support for runners was better than ever with 17 pacers of all speeds giving encouragement over the scenic 21.1km course. Local women’s prisoner rehabilitation charity, She Matters/Imago Dei, was this year’s nominated charity.

First finisher and Tunbridge Wells Harrier, Dillon Hobbs, won the race by over a mile, closely followed by first female, Lucy Reid of Tonbridge Athletics.

the end saying: “What a privilege to be present as hundreds of runners crossed the line…Every runner with their own story to tell of how they conquered Spring Hill.”

Hendy led this year’s race sponsorship, joined by Perrys Accountants, Choice Carpets, Flying Fish Estate Agents, Harris Electrical Services, Freeway Fastfit, Katie Allen Sports Nutrition, Kent and Medway NHS Talking Therapies, the Running Hub and race partners, Nice Work and NIXI Body. Any business looking to get involved next year should email twhalf23@gmail. com to discuss opportunities to be part of this iconic community event for Tunbridge Wells.

Photography by

James Hudson, Hudson Pictures

“Our aim is to help you and your business thrive”

tecwork is an independent telecoms and IT support provider headed up by industry expert Nick Brandon. Here he and his team tell Eileen Leahy why being proactive and making an impact on businesses will always be at the heart of everything they do for their clients

Nick Brandon founded tecwork, his telecoms and IT support business, in 2017 after the company he’d worked at for 23 years was sold. On leaving First Office Systems Nick says he immediately knew he never wanted to work for a boss again so he decided to go it alone.

“I’d had a limited company established since 1998 and that meant I could set up immediately. I became a Gamma Reseller, which is our main telecoms provider, because I had a previous relationship with Gamma in my old role. So I started selling telephone systems and hosted VoIP (voice over internet protocol) phone systems straight away.

“On launching tecwork it really was full steam ahead trying to get as many businesses on board.”

Thankfully after two decades of working in telecoms and prior to that nine years in banking, Nick had a very good contacts book which, he tells me at our interview, meant that a number of businesses agreed to support him from the start.

Since 2017 the visionary entrepreneur has been determined to deliver tecwork’s growing client base, with not just the best, most innovative service and products, but to lead where others will follow.

“The aim is to help you survive and thrive with technology and to do things differently from others in our sector,” explains Nick who now heads up a team

“We are passionate about what we do and I feel that is missing in a lot of our competitors

of six plus various out-sourced specialists and sub-contractors.

“We are passionate about what we do here and I feel that is missing in a lot of our competitors. We pride ourselves on being proactive and always staying one step ahead. That’s not only important for our clients but also for us as a team too. We get excited about new technology launches or upgrades that will not only simplify a company’s day-to-day operations but save them money too.”

Just one quick look at tecwork’s website confirms this with the homepage carrying a strapline declaring the business as “Award-Winning Tech Experts Saving Small Business Owners Money, Time & Stress On IT and Telecoms, Cloud & VoIP In Kent & Sussex.”

We’re chatting at Basepoint in Crowborough, a flexible working space where Nick and his team have assembled to be interviewed and have their photos taken by our photographer John Knight. We’re meeting there as everyone in the business works remotely. In addition to tecwork’s founder and director Nick Brandon, the company’s other employees are Adam Walder, Technical Director; Martyn Smith, IT Director; Matthew Guile, IT and Telecoms engineer; Angus Fleming, IT and Telecoms engineer and and Paul Berry who is a sales consultant for the firm.

Nick tells me they don’t need a designated office as Adam, Martyn, Matthew and Angus are mainly dealing with clients online, or the phone, or out doing installs or repairs in the various offices they service. Martyn, who was made IT director last summer, is in charge of overseeing the firm’s more complex IT projects. Nick and Paul are tasked with generating new business and managing the customers they service, with Nick also running and leading the company. He also raises the company’s profile further

NICK BRANDON

by attending networking events in and around Tunbridge Wells.

Although Nick started the business on his own, he says that it wasn’t long until Adam joined him.

“I had been working at First Office Systems for around a year after they introduced IT expertise to the services they offered,” explains Adam.

“But when the company was sold I was asked to take the IT clients I’d acquired with me as the new firm was only interested in the telecoms and copiers side of the business. That was a very fortunate thing to happen,” he smiles.

Since arriving at tecwork eight years ago, Adam has grown the IT side of the business exponentially. He is assisted by Matthew who also came from the old team and arrived in 2018. Martyn and Paul came on board in 2021 and Angus joined the business in 2025.

The company specializes in telecoms, IT and Cloud Services and Support, with an increasing focus on cyber security and AI services.

“For some customers we do both telecoms and IT – which is the utopia for us – and for others it’s one or the other. But we are definitely seeing a growing demand for cyber security and AI,” reveals Nick.

But before we get into more details about that he is keen to focus on why it is so important to be proactive with clients.

“They will always come first. We will never let a call or email go unanswered. If the client isn’t happy then neither are we. But having said that it’s amazing how many of our competitors don’t get that. Telecoms can be a bit like the Wild West in that many will only sort out problems when they arise. We however want to be transparent and in communication with our clients which is why we check in on them and hold regular review meetings.”

But it’s not just customers the team gets

The client always comes first –we aim to respond as soon as possible and deliver solutions “

enthused about, it’s the tech too because - let’s face it – in this ever-evolving digital landscape innovation seems to happen on a daily basis.

“There’s so much out there now,” continues Adam. “From call systems that will record conversations and then send you the transcribed text, to AI Agents that can manage a smaller company’s HR. It is forever changing and that’s what makes our job so exciting.”

Nick agrees by telling me that the tecwork guys love discovering all about the latest innovations in their field.

“That’s so important because you can’t just be seen to be offering up the same products – which unfortunately a lot of people do. That’s where the difference is for them. On the telecoms side for example competitors can lock clients into three, five or even seven year contracts. That’s not good value for the customer – but it means whoever is selling will get their commission. Thinking about the client almost comes last for them - but not for us.”

But Nick is quick to add that doesn’t mean they will try and sell any kind of niche or new-fangled products just for the hype.

“We will only advise on products we know are worth it but we will always have our eyes on what is new and could possibly be a game changer for a client. We’re still young enough as a company to have passion and agility, and that’s a real bonus for us.”

Adam tells me that working for an independent business means they aren’t tied to specific providers and can therefore be very prescriptive for every individual business they work with.

“We don’t have a fixed list that we can’t deviate from. It’s simply a case of if we can deliver it you can offer it to a client.”

And the brands tecwork offers are some of the sector’s biggest players including Microsoft and Gamma.

Another outstanding USP of tecwork’s approach to doing business brilliantly is their ‘Wow Factor’ support.

“When I worked at First Office Systems I was on stage twice picking up awards for service excellence on behalf of our company,” states Nick. “So when that business got bought there was a big gap in the marketplace locally for a technology provider who was an award-winning one. And it’s fair to say that from the start we really have focused on service and support being our key thing. We believed if we got the service and support right

DREAM TEAM: tecwork founder Nick Brandon with IT Director Martyn Smith (left) and Technical Director Adam Walder (right)

– that ‘Wow Factor’ if you like - then the business would look after itself.

Ultimately we want every customer interaction to end with them going, ‘wow, that was really good service’.

Clients include Loch Associates, Rencraft Kitchens and Courtney Havers Partnership – all of whom have taken that ‘Wow Factor’ a step further by recording video testimonials for Nick and his team.

“That’s the next step for us. We have around 70 plus testimonials you can read from our clients on our website but having someone record their feedback on screen and tell people – and any potential clients - how well we have impacted their business is something that you just won’t see anywhere else. Usually testimonials are anonymous and that makes them meaningless in my opinion.

Telecoms and IT services offered by tecwork:

• Helpdesk support (rapid ticket response)

• Remote troubleshooting

• On-site installations (WiFi, cabling, hardware setups)

• Microsoft 365 and SharePoint migrations

• Cloud transitions

and into East Sussex.

“Most of the businesses we work with are SMEs so they don’t have the budget for an in-house IT department, but by employing tecwork they can access expert advice without having to pay inflated overheads.”

And despite having an impressive coterie of clients already which also includes Helios Homeopathy and Consultus Care and Nursing, Nick and Adam say they are still very much looking to recruit more.

And that’s where word of mouth and social media come into play.

“If customers are saying good things then that’s fantastic,” explains Nick. “They are all on our website and have been shared on LinkedIn too but doing an article like this helps us spread the word further.”

I ask the pair where they want to be, let’s

• Server and infrastructure upgrades

• Specialist hardware (e.g. CAD systems for architects)

“Everybody says they do a really good job but the reality is we have found that often, competitors frequently fail to deliver the service levels they claim to offer, and that is a major reason customers ask us to take over for them.”

Referencing the testimonials again Nick adds: “I just think the best way of showing your wares is to tell stories. And what better way to do so than have your customers tell them?”

Nick admits that he may well have more resources than he probably needs but such is his commitment to serving his clients above and beyond, he wants to ensure every single one of them receives the best experience possible.

“We aim to respond within ten minutes because we need to make sure that if someone has a problem they are looked after. In my old role we won two coveted customer excellence awards and I have always sought to ensure that is what tecwork is also renowned for.”

He does however admit that this could extend up to 60 minutes if things are exceptionally busy but the whole team thrives on that quick response and turnaround.

Adam tells me that the majority of tecwork clients are spread across Tunbridge Wells, Tonbridge, Sevenoaks

We pride ourselves on being proactive and sourcing the right systems for each client “

say, in a year or possibly five years’ time in order to expand the business further.

“Well we want to continue to grow but it’s fair to say that our staff are really the most important thing in our business,” states Nick.

“It really is imperative they are happy, have a good work-balance and aren’t stressed. They’re all good people and do an amazing job.”

Adam says that ultimately Nick lets them manage their own time and that micromanagement just isn’t a thing at tecwork: “You get the best results that way.”

Nick says that one of the hardest things about being in business is getting - and keeping – ‘really, really good people.’

“My philosophy has always been if we can get and keep really, really good people, then everything really should look after itself. Because if they’re good people, they’re doing a good job.”

And offering up that kind of autonomy pays dividends says Nick as if there is an emergency let’s say late at night or at the weekend they will try and help – despite not operating a 24-hour/7 days a week operation.

“If we are able to we will because when a ticket comes in we all see it immediately but having said that we are not a round-the-clock operation as that would mean subbing it out to contractors and that would risk losing control of our service. At the end of the day it’s all about our best endeavours.”

Adam informs me that the tech team are out and about regularly managing IT/ Telecoms customers, sorting out technical issues or installing new technology for customers, so there is a good balance of remote and in-person work ensuring both customer familiarity and variation, whilst maintaining helpdesk resource, which always takes priority.

“When we are on a customer site, staff always have questions – it could be about anything including queries about laptops, cabling, docking stations, CAD hardware and software for an architect – literally anything tech-related.”

“We meet all types of people in this job,” admits Nick. “Our clients are so diverse which keeps things interesting and informative as you have to learn each company’s culture and what works best for them.”

In addition to IT and telecoms, tecwork is becoming increasingly involved with online safety and keeping businesses up to date with all the latest tech developments.

Proactive Approach

One of tecwork’s strongest USPs is being proactive.

Rather than simply fixing issues as they arise, the team holds regular review meetings with clients to discuss:

• New technologies

• Efficiency improvements

• AI tools

• Security risks

• Business challenges

“We are Cyber Essentials accredited which is a Government scheme so we are able to go into companies and advise them what the best level of protection will be in order to protect themselves. Cyber Essentials isn’t a silver bullet solution though - it’s actually the minimum protection you can have but some people are reluctant to even do that! They think it won’t happen to them so it really is about educating people.”

According to Adam AI is also another a ‘huge area of growth’ for tecwork.

If you can improve someone’s business and genuinely make a difference, that’s just as important as financial success “

“This isn’t just about navigating things like ChatGPT or Co-Pilot, it can be relevant to telecoms too. And as I said earlier AI agents are becoming more and more popular for SME businesses. These agents can be fed a load of HR documents, and then staff can just ask questions such as ‘’what’s our policy on sickness and dismissal’. They’re really powerful.”

As you’d expect tecwork will happily carry out tutorials to help businesses get up to

speed with all this ever-evolving tech and Nick says they are very much focused on having review meetings on a regular basis.

“As I said right at the start we pride ourselves on being proactive so by having review meetings is a perfect way of assessing if certain systems we have put in place for clients are the right ones. You would seriously be amazed at how many of our competitors do not do this,” he reveals.

“But if we don’t have those reviews then how are we going to know what’s working and what isn’t? It’s a fundamental thing to do if you’re providing a bespoke service. Contact shouldn’t just be left until there is a problem.”

Nick’s involvement with lots of local networking groups such as enTWine and

the Sevenoaks Chamber of Commerce is another way he recruits new business.

“I try to be on the radar by attending these and by posting regularly on LinkedIn but we also get a number of referrals where we don’t know the source. I guess it’s just word of mouth from our clients which shows that we are making an impact. Being in business is not just about making money. If you can improve someone’s business and genuinely make a difference, that’s just as important as financial success.”

www.tecwork.co.uk

01892 578666

helpme@tecwork.co.uk

We are recruiting across several teams in our Tunbridge Wells office. If you are looking for meaningful work, a friendly environment and a firm that puts people first, Cripps could be the right fit. Explore our roles and find the next step in your career.

cripps.co.uk/careers

THE IT CROWD: The Team members (l-r) Angus, Matthew, Paul, Adam, Nick and Martyn

“I’m very proud of the services we provide”

Braeburn Care prides itself on offering dependable, compassionate, high-quality and bespoke athome private care services. Eileen Leahy meets its founder and CEO Harriet Smith to discover more about this award-winning business which is redefining the way personal care is delivered...

Harriet Smith possesses quite the impressive corporate CV. Not only is she CEO of Braeburn Care, an awardwinning domiciliary care business, she is also the CEO of Sammons Recruitment Group and an alumna of the prestigious Goldman Sachs 10K Small Business education programme. She also won this publication’s Entrepreneur of the Year award at our inaugural business awards last December.

“We have been consistent and proactive in everything we do

I’m pleased to say Harriet has found time in her very busy schedule to talk to me about Braeburn Care which has its headquarters here in Tunbridge Wells and services clients in the local area as well as Tonbridge, Sevenoaks and Crowborough.

“I built my career in the healthcare sector, gaining extensive experience managing and launching organisations, including SMEs, franchises, and entities within the NHS. This led me to launch and manage Braeburn Care, a multi-site domiciliary care business,” she explains.

Harriet says that with ‘just an idea, a laptop and a lot of guts,’ she got to work on launching the business in 2014. The name if you’re wondering is inspired by her dad Martyn’s favourite apple variety.

“He has been instrumental in supporting

me over the years,” says Harriet. Braeburn Care’s success grew exponentially and the business went on to be one of the largest care providers across West Kent, offering everything from bespoke personalised care to specialist dementia support.

“We had three offices covering Tunbridge Wells, Tonbridge, Sevenoaks, Dartford, Gravesend and Swanley. And at one point we employed 86 members of staff. It was a very large organisation but it was heavily reliant on me which unfortunately took its toll on my health,” reveals Harriet.

Her dad, who was approaching retirement at the time, suggested they explore going into business together on the proviso that Harriet first built the leadership structure needed to step back from the day-to-day running of Braeburn Care. Recognising the importance of strong management, Harriet focused on strengthening the team and appointing an Operations Manager to oversee the service.

With those foundations established,

Harriet and her dad were able to pool their experience and skillsets to explore new opportunities together. That journey ultimately led them to acquire Sammons Recruitment Group, with offices across the South East, in 2019 - marking the start of their wider business partnership.

“It was of course just a few short months before COVID hit and although I had trained someone to replace me at Braeburn Care after a while she told me she couldn’t do it anymore,” adds Harriet. And that’s when she made the difficult decision to close that chapter of Braeburn Care, taking the lessons and experience forward into her next venture.

“I met with Kent County Council and the NHS and they couldn’t believe it because we had such a good reputation and had worked with them for so long.”

Harriet did due diligence by her staff and customers by finding them alterative jobs and providers.

Then in 2023 Harriet was accepted onto the prestigious Goldman Sachs 10K Small Business programme which

CARE WITH COMPASSION: Harriet with two of her Braeburn Care colleagues

equips students with the tools to grow sustainably and unlock their full potential.

Harriet credits this with being the catalyst for relaunching Braeburn Care.

So she picked up the phone to her original Senior Management Team who all agreed to return.

“There was one big condition though and that was for me not to be involved at the level I had been previously,” continues Harriet.

And now two years later, Braeburn Care is enjoying another successful run after Harriet scaled back the areas it covers and gave her management team more responsibility.

Although the business has finally been registered by the Care Quality Commission (CQC) after many months of pursuing the organisation, they are still awaiting their official inspection.

“This means that although we can now carry out our personal care services we can’t currently work with Kent County Council or the NHS. Neither will certify you until you’ve had your first rating from the CQC - and I totally agree with that - but it’s just frustrating that it’s taking so long.”

And that’s why Harriet has had to think outside of the box getting Braeburn Care’s name out there given she can’t go down the traditional referral route at present.

“While waiting for the inspection I have done a lot of business development and

Cubit Consulting are a wellestablished firm of Chartered Building Surveyors located in the heart of Shoreditch, London EC2A.

Cubit Consulting provides professional services and expert advice to commercial and domestic clients across the UK. Known for its strong market presence, the firm of Chartered Surveyors specialises in Building Surveying (MRICS) and offers a comprehensive range of services. Cubit Consulting prides itself on understanding client requirements and delivering a high quality service, supported by ongoing training and professional development to enhance the quality of its personnel.

BRAEBURN CARE provides a wide range of care-at-home services, including private care for the elderly, 24-hour care and hospice care at home – offering a complete support service tailored to your individual needs:

• Personal care

• Companionship

• Specialist care

• Emergency & respite care

• Overnight care

• Domestic & specialist deep cleaning support

professional networking. I have also encouraged my staff to go out into the community. In this day and age you can’t sit in your office and wait for the phone to ring so it’s important to make those connections.”

One quick glance at the very impressive Braeburn Care website also shows that Harriet has worked hard on getting the business visible online too.

There’s extremely comprehensive information about the myriad services the company offers and an engaging news feed where you can read all about Braeburn Care’s unique approach to what they do.

• Live-in care

• Meal preparation

• Residential recruitment & staffing

• Specialist training for care providers & residential homes

All staff receive expert in-house training in order to ensure the best responsive and reliable care for clients.

“We have been consistent and proactive in everything we do and I’m exceptionally proud of what we have achieved so far.”

Tel: 01892 577 680

Email: enquiries@braeburncare.co.uk

Website: www.braeburncare.co.uk

Get in touch with

Future forecasting

Rachel Reeves’ latest Spring Statement was announced on March 3rd. It was deemed to be a ‘low-key’ one that focused on economic stability instead of spending measures or new tax announcements. So with global uncertainty growing exponentially and growth forecasts downgraded by the Office for Budget Responsibility, what do our experts think of her economic plan and how it affects their professional sector?

PROPERTY

Deborah Richards, Senior Partner at Maddisons Residential

“For buyers and sellers, the stable economy will be encouraging”

“After the uncertainty of the Autumn Budget, this year’s Spring Statement was deliberately steady, with no major tax or housing policy moves, and a focus on updated Office Budget Responsibility (OBR) forecasts rather than any sweeping changes. In short, the mood was stability over surprises.

For buyers and sellers, the stable economy will be encouraging. The OBR projects growth of 1.1% in 2026, with inflation easing, and unemployment peaking before trending down. These are all conditions that typically reduce volatility in borrowing costs and sentiment. Mortgage costs are expected to edge up gradually, keeping affordability tight, but more predictable than last year. However, we cannot ignore that energyprice rises will impact on inflation, and so the pace of expected cuts to Bank Base Rate may not be pan out as expected.

Looking specifically in the South East, demand for welllocated family homes in commuter towns remains strong. Stock will remain the issue, as evidenced by the OBR’s weaker nearterm housebuilding trajectory and ongoing planning tension: one reason prime roads in Tunbridge Wells hold their premiums.

Our advice to sellers is to price correctly and present well to ensure a strong outcome. Buyers should be decisive on bestinclass homes, considering fixedrate mortgage deals to lock in today’s terms.” www.maddisonsresidential.co.uk

RECRUITMENT

Neil Simmons, Managing Director of TN Recruits

“Rather than being all doom and gloom, this environment presents opportunity”

“The Spring Statement 2026 offered the UK business community a steady, clear-eyed update on the economy rather than major tax or spending changes.

The independent Office for Budget Responsibility (OBR) confirmed modest growth this year and projected the labour market will adjust over time - with unemployment expected to peak around 5.3 % mid-year and gradually ease to about 4.1 % in the years ahead.

For the recruitment sector, that doesn’t spell slowdown, it simply reflects normal market cycles. In fact, as of February 2026 there are approximately 726,000 jobs being advertised across the UK, according to the latest ONS data, showing sustained demand for talent.

Recruitment remains a powerhouse industry, contributing over £40 billion to the UK economy and serving as a vital bridge between employers and skilled candidates. Local companies in the South East continue to recruit actively, turning to specialist recruiters to find hard-toreach talent in competitive markets.

Rather than gloom, this environment presents opportunity: with thousands of vacancies and employers focused on growth, recruitment firms are busier than ever helping businesses secure the right people, quickly and strategically. In times of economic transition, expert recruitment partners are invaluable, connecting ambition with capability and fuelling regional success.”

www.tnrecruits.com

LEGAL

Megan O’Hara, Employment Partner, and Elliot Lewis, Head of Private Client, at Thackray Williams

“We expect to be busier than ever advising personal and business clients”

“Despite Rachel Reeves’ upbeat message that inflation and borrowing were down and living standards were up, the revised forecast published by the Office for Budget Responsibility alongside her Statement showed, at best, only sluggish progress, with economic growth downgraded for this year to 1.1% from 1.4%, unemployment set to rise to 5.3% and inflation not expected to hit the target 2% until next year.

With the effects of fiscal drag bringing more people into higher tax rates, and businesses adapting to further increases

in the National Living and National Minimum Wages next month, 2026 was already set to continue to be challenging.

And that was before the Middle East conflict; erupting four days before her Statement, the Chancellor acknowledged it made everything ‘yet more uncertain’. With the repercussions already rippling through the economy, the Chancellor’s Statement was possibly out of date before she finished delivering it.

There was welcome confirmation that the Inheritance Tax allowance for 100% relief on Agricultural and Business assets is increased from the original £1,000,000 to £2,500,000 per person, giving our clients more confidence and flexibility around retirement and succession plans for their business.

But the prospect of interest rate cuts – which many businesses, homeowners and potential first-time buyers had been hoping for – are fading, while inflationary pressures are increasing. Add to that the implementation of the Employment Rights Act and we’re anticipating difficult decisions for many corporate clients, which could have repercussions for staff and jobseekers.

When seismic shocks rearrange the landscape, it becomes harder for both individuals and businesses to plan. The impact for us as lawyers is that we expect to be busier than ever advising personal and business clients to help them navigate this uncertainty to protect their interests and those of their loved ones.”

www.thackraywilliams.com

HUMAN RESOURCES

Gemma Farina, Managing Director of GFHR Consulting

“The message for HR leaders and business owners is one of steady navigation rather than relief”

"From an HR perspective, the Chancellor’s Spring Statement struck a clear tone of economic stability rather than new intervention. Rachel Reeves acknowledged that while inflation is easing and interest rates have begun to fall, the labour market remains under pressure, with unemployment expected to peak before gradually declining over the forecast period.

For employers, this reinforces a

cautious backdrop for workforce planning. Wage growth is continuing, but the Chancellor also recognised that pay rises are still being eroded by inflation and frozen tax thresholds. This means businesses are balancing higher employment costs against employees’ ongoing costofliving concerns. From an HR standpoint, this is likely to increase the importance of nonpay benefits, flexibility and wellbeing support in retaining staff.

The Statement also highlighted falling energy bills and improving household finances over time, which may ease some pressure on employees, but the absence of new measures aimed directly at employers means organisations will need to continue absorbing cost pressures themselves.

Overall, the message for HR leaders and business owners is one of steady navigation rather than relief. The focus now is on resilience: managing workforce costs carefully, supporting engagement and productivity, and planning for a labour market that may remain tight even as economic conditions stabilise.” www.gfhr.co.uk

RENTAL SECTOR

Becky Moran, Managing Director at TN Lettings and TN Sales

“Expect short term increases in inflation with a knock on effect to interest rates”

The Spring statement, the Chancellor’s mid-year review of her budget had little in the way of ‘new’ news instead commentary on the three main areas that the Chancellor insists are the most important. They are: Social Justice, National Security & Fiscal Security.

There were some slight amends to inflation and interest rate forecasts, and a short-term dip in housebuilding. That said the conflict in the Middle East will likely add some short term increases in inflation with a knock on effect to interest rates.

The medium to longer term economic forecasts suggests inflation should continue falling toward the Bank of England target.

Why does this matter for landlords? Here are the reasons why:

• Markets expect gradual mortgage rate reductions during 2026, likely to now be Q3 and Q4

• Lower mortgage rates increase rental profit

• Investors will be looking to purchase more rental properties

Landlords and tenants are still operating in a market that continues to evolve, in the short term the key priorities essential to compliance and legislation are becoming clearer as the newly legislated Renter’s Reform Act comes in to force. Landlords investing in a good letting agent, is now, more important than ever.

The other factor for landlords to take into consideration is the increasing level of unemployment, especially in the younger worker population and the ability for tenants to pay their rent. The easy answer to this, is to provide measures to insure rent, bringing tenant referencing to the forefront when choosing new tenants.

Fractional AI Service from Active Digital AI –Expert Guidance Without a Full-Time Hire

By Ant Morse, Author, Futurist and Independent AI Expert and Advisor at Active Digital AI

Ant Morse

AI is everywhere right now. It’s in headlines, boardroom conversations and strategy decks. But for many organisations, it still feels confusing, technical and slightly overwhelming. Where do you even begin? And how do you know if it’s worth the investment?

At Active Digital AI, we believe AI doesn’t have to be complicated. When you strip away the hype, it’s simply about using smart technology to solve real business problems. The challenge isn’t the technology itself. It’s knowing which opportunities are right for you and bringing your people with you on the journey.

Hiring a full-time Head of AI can feel like a big leap, especially when the return on investment is still unclear. That’s why we offer a flexible Fractional AI Service. It gives you access to experienced AI leadership without committing to a permanent executive hire. From talking to Kent businesses of all sizes, this has become our most popular solution offering to date.

Think of it as having a seasoned AI expert on your team, just not on your full-time payroll. We work alongside your executive team to identify where AI can genuinely add value, align initiatives to your business strategy and flag potential risks early. Because we’re independent and vendor-neutral, we don’t push platforms or sell software. Our role is to give clear, trusted advice that focuses on what matters now and what’s coming next.

Our engagements run quarter by quarter and are only renewed if you see real value. That means you stay in control and have the flexibility to pause the service anytime.

With decades of experience across technology and telecoms, plus proven assessment methodologies, we help prepare your people as well as your systems. The result is practical progress, stronger digital capability and a culture that’s ready to innovate.

Embracing AI now will help your business stay competitive and innovate faster. Contact me to arrange a no-obligation, 20-minute discovery meeting on Teams or to learn more about how our Fractional AI Service from Active Digital AI can transform your business.

www.tnlettings.co.uk

“We are committed to collaborating”

In his regular column for Tunbridge Wells Business Magazine, Alex Green, CEO of RTW Together BID explains the investment the BID makes to support events in the town, with the 2026 event grant scheme now open for applications

The event grants, that RTW Together BID provides to support the events scene in Tunbridge Wells, have been running every year since the BID was first set up in 2019. Events help to market our town as an exciting and lively destination, which encourages longer dwell time and increased spend for our town economy. This year, following feedback from previous applications, the process now includes rewarding community engagement and growing interest in our town, and as a result, more people are applying.

“The new funding round closes on March 31, and grant offers will be awarded by April 18

In 2025 the BID gave 16 event grants totalling just over £33,000 to support events across the town which included:

1. Royal Victoria Place Easter Fun – a programme of children’s Easter events for half-term.

2. Tunbridge Wells Climate & Nature Fair – An inspirational day of hope and community fun, family activities, live entertainment, practical talks & workshops, plus local Eco & food stalls.

3. Denny’s Fest – July event with live local music, tattoos and haircuts, and all proceeds for Pickering Cancer Drop-in Centre.

4. Spa Valley Beer & Cider Festival – a three day celebration of green hop brews.

5. Calverley Markets – A monthly farmers market hosted on Calverley Precinct.

6. Pantiles Christmas Market – a month-long Christmas market hosted in cabins along the Pantiles.

7. Pantiles Folk Festival - This celebration of food, drink and music.

8. Pantiles Spring Food Festival - The Pantiles Spring Food Festival featured 20+ food/drink stalls, with live demos including celebrity chef Atul Kochhar, and family entertainment.

9. TEDx - TEDxRoyal Tunbridge Wells hosted this independently produced conference under a license from TED helping local ideas achieve the global reach they deserve.

10. RTW Festival of Motoring – Hosted by Dylan Miles, a nod to Tunbridge Wells’ automotive history in 1895, which saw the first UK display of a motor car at Sir David Salomons’ ‘Horseless carriage Exhibition’.

11. The TW Literary Festival – A fourday festival in May with international, national and local authors and illustrators.

12. Unfest – a May festival which nurtures local live music and emerging talent by giving free access to venues to showcase their music.

13. TW Fringe Festival – Two weeks of events in July featured local artists from the world of opera, spoken word, live bands, cabaret, comedy, dance, theatre, film and visual art.

14. Love Fairs – A grant to support antiques and vintage fairs which were held on The Pantiles in the Summer months.

15. Local & Live – A much loved free 3-day festival in Calverley Grounds in August that showcased local musicians talents.

16. TW Winter Lantern Parade – A free community-led event in February - lantern making workshops, and a parade through the heart of the town centre.

Our support extends further than event grants, we are also committed to collaborating with BID members to deliver on any ideas that help benefit the town. We have lent our voice and support through assisting in project management,

marketing and promotion for a number of projects. For example, Demelza’s Trail with a Tale in 2025, which saw thousands of people visit the town to follow the trail of sculptures. This month, we have lent our support to kick off the inaugural Interior Design Festival. The brainchild of Tom Howley Kitchens, where from 12–14 March, local interiors, lifestyle, and home brands opened their doors to create a vibrant, one-stop design experience for visitors of all tastes.

The new funding round closes on March 31, and grant offers will be awarded by the 18th April. As with last year’s process, the applications must be nominated by BID Members and will be assessed objectively, and favour criteria that benefit businesses e.g. local spending and interaction with levy payers.

For more information or to request an application form, please contact Grace at projectofficer@rtwtogether.com.

YOUR BUSINESS, OUR SAFE HANDS

Have a real conversation about your insurance.

Having a local office means we’re never far away if you need us.

Give us a call or pop in

01892 337488 | 55 High Street, Tunbridge Wells, Kent, TN1 1XU

What Happens If You Die Without a Will?

Someone passing away without a valid will is more common than you might expect. When this happens in England, the person is said to have died intestate, and it means the law steps in to decide what happens to their estate.

SEmma Houghton Partner Berry & Lamberts Solicitors

omeone passing away without a valid will is more common than you might expect. When this happens in England, the person is said to have died intestate, and it means the law steps in to decide what happens to their estate.

Rather than the deceased’s wishes determining who receives what, the rules of intestacy take effect. And while these rules aim to provide a fair structure, they often don’t reflect what the individual would have wanted, particularly for unmarried couples or blended families.

Who administers the estate?

When there’s no will, there’s no named executor. Instead, a relative, typically a spouse, child, or close family member, must apply to the Probate Registry for what’s called a Grant of Letters of Administration. This document gives them legal authority to manage the estate. They are then known as the administrator. The administrator fills a similar role to the executor when the deceased made a will. The administrator’s job involves collecting and valuing all the assets, paying off any debts and taxes, and distributing the remaining estate in line with the intestacy rules. It’s a responsible role and can sometimes be complicated, especially if the estate includes property or multiple beneficiaries.

Applying for a Grant of Letters of Administration

The process of obtaining the grant is broadly similar to applying for probate when a will exists. The key steps are:

1. Check if a grant is needed – Not all estates require probate. If the estate is small or held jointly (e.g. a joint bank account), a grant might not be necessary.

2. Value the estate – The administrator must work out the value of the estate, including all assets and any debts owed.

3. Report to HMRC – Even if no inheritance tax is due, the estate still needs to be reported to HMRC using the appropriate forms.

4. Apply online or by post – The administrator applies to the Probate Registry, including the death certificate and estate valuation, along with a fee (currently £300 for estates over £5,000).

5. Receive the grant – If everything is in order, the Probate Registry will issue the Grant of Letters of Administration.

6. Deal with the estate – Once the grant is received, the administrator can collect the deceased’s assets, pay debts, and distribute what’s left according to the rules of intestacy.

This process can take several months, especially if the estate is complex or includes property, business interests, or overseas assets.

How Are Assets Distributed?

The rules of intestacy prioritise certain relatives in a set order. This is how it works:

• Spouse or civil partner: If there are no children, the entire estate goes to them. If there are children, the spouse receives a statutory legacy (currently £322,000), all personal possessions and half of the remaining estate. The other half goes to the children.

• Children: If there’s no surviving spouse or civil partner, children inherit everything, divided equally.

• Other relatives: If there are no children or spouse/civil partner, the estate is shared according to a hierarchyparents, siblings, nieces/nephews, grandparents, aunts/uncles and so on.

• No close family? If no one fits the bill, the estate passes to the Crown through a process known as bona vacantia.

One crucial point: unmarried partners have no automatic right to inherit, even if they lived with the deceased for decades. This often comes as a nasty surprise and can lead to hardship or disputes.

Why Making a Will Matters

Intestacy can lead to outcomes no one anticipated. It might exclude people the deceased cared deeply for or create disputes between family members. Making a will is the best way to:

• Decide who inherits your assets

• Provide for your partner (especially if you’re not married or in a civil partnership)

• Appoint guardians for your children

• Make the probate process simpler and more efficient

It also brings peace of mind, knowing that your wishes will be respected and your loved ones will be protected. www.berryandlamberts.co.uk

TA new ERA for employers and employees

This month Holly Milne-Peasey, a Senior Associate at Cripps, focuses on the Employment Rights Act 2025 and what businesses need to know about the upcoming changes

he Employment Rights Act (ERA) 2025 introduces some of the most significant changes to UK employment law in recent years. Although the Act received Royal Assent in late 2025, its reforms will come into effect throughout 2026 and 2027. For employers, understanding what is changing, and when, is crucial. ERA will bring earlier access to rights for workers, stronger protections during employment, and significant changes to common practices such as dismissal, contract variation and the use of casual labour.

A major change: unfair dismissal claims after six months

From January 2027, the qualifying period for bringing an unfair dismissal claim will reduce from two years to six months. This means that many more employees gain access to unfair dismissal

“The upcoming changes introduced by the ERA 2025

are wide‑ranging, and for many businesses the new requirements may feel daunting”

protection earlier in their employment. At the same time, the compensatory award cap for unfair dismissal claims will be removed, meaning compensation will be uncapped - aligning unfair dismissal with discrimination and whistleblowing claims. For employers, this combination significantly increases the risks associated with dismissals. Robust probation periods, consistent performance management, and clear record keeping will become even more essential, particularly during the first few months of employment.

Family related rights

From 6 April 2026, paternity leave and unpaid parental leave will become day one rights, removing the current 26 week and one year qualifying periods. Employees will also be able to take paternity leave even if they have taken shared parental leave.

More extensive reforms follow in 2027, when it will become unlawful to dismiss an employee during pregnancy, while on maternity, adoption or shared parental leave, or within six months of their return, subject to limited exceptions. This widens the protected period and

will require employers to take additional care when managing redundancy or performance situations involving new or expectant parents.

A new statutory bereavement leave right will also be introduced in 2027, covering a wider range of family bereavements and pregnancy loss. Employers without a compassionateleave policy should put one in place ahead of implementation

Harassment and whistleblowing

From 6 April 2026, a complaint of sexual harassment will be treated as a protected whistleblowing disclosure, giving complainants protection from detriment and unfair dismissal.

In October 2026, an employer’s duty to prevent sexual harassment will increase to taking “all reasonable steps”, a higher standard than at present. Liability for thirdparty harassment, (e.g. by customers or clients) will also be reinstated.

Reforms to confidentiality clauses (including NDAs) are expected so that such clauses cannot prevent workers from discussing or reporting allegations of discrimination or harassment; the implementation date is to be confirmed, so watchthisspace for development.

Employers should review their antiharassment policies, ensuring they, along with reporting and training procedures are fit for purpose.

Contract changes and “fireandrehire”

From October 2026, it will become automatically unfair to dismiss an employee for refusing changes to key contractual terms (such as pay, hours,

pension or holiday)

It will also be automatically unfair to dismiss and reengage an employee (or replace them) on new terms in these areas. Only limited exceptions will apply for genuine financial difficulties that threaten a business’s ability to continue trading.

This reform will likely make contractual change exercises more complex and will make early consultation and communication more important.

Zerohours and casual workers

From January 2027, workers on zerohours or lowhours contracts will gain the right to be offered guaranteed hours that reflect their regular working pattern over a 12-week reference period. Employers will also need to provide reasonable notice of shifts, and workers will be entitled to compensation for cancellations made at short notice. These rights will also apply to agency workers.

Businesses that rely on casual labour, particularly in hospitality, retail and care sectors, will need to assess how these changes will affect their staffing models.

How we can help

The upcoming changes introduced by the ERA 2025 are wide-ranging, and for many businesses the new requirements may feel daunting. If you would like support reviewing your policies, preparing for the changes or understanding how the reforms may affect you, our Employment team at Cripps would be happy to help by emailing

holly.milne-peasey@cripps.co.uk.

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Our range of services includes:

If you would like to learn more about our services and how we can support you or your loved ones, please do not hesitate to contact us today for a confidential, no-obligation chat.

Whether you require short-term or longer term care and support services, our team at Braeburn Care can provide a complete care solution to meet your individual needs.

Senior appointment and key accreditation at CooperBurnett

Experienced commercial property lawyer, Hilary Palmer, has joined the team at CooperBurnett LLP as a Senior Associate, working alongside Partners Tom Lumsden, Jon Rowe and Oliver Bussell, and Associate Solicitor, Imogen Fleur.

She has worked in the sector for more than 25 years, advising on all aspects of commercial property.

“This month we celebrate experienced commercial property lawyer, Hilary Palmer joining TeamCB and Glen Webb gaining his ALA accolade”

Hilary joined TeamCB from another firm in Tunbridge Wells, so CooperBurnett had been very much ‘on her radar’ before joining the firm, having worked on the other side of transactions from the CooperBurnett team on a number of occasions.

“CooperBurnett feels like a friendly, happy place to work, combined with oldschool ethics, which I appreciate,” she says. “I also really like how community-minded the firm is and am interested to discover more about how I can get involved.”

Over the years, she’s advised on landlord

Tand tenant matters and property law aspects of major infrastructure projects, as well as acting for both landlords and tenants in negotiating and granting commercial leases for all types of commercial property, including portfolio sales and purchase.

In addition to working in commercial property law for firms both locally and in London, she has also spent time working in the public sector with Kent County Council, which she describes as a ‘useful experience’. While there, she covered all aspects of non-contentious commercial property law; dealing with a wide variety of matters including portfolio management, redevelopment projects, funding agreements and mortgage schemes.

“It’s a pleasure to welcome Hilary to the team and I’m looking forward to working alongside her on transactions moving

forward, rather than across the table,” says Partner, Tom Lumsden. “

In other news Glen Webb has become a Fellow of the Agricultural Law Association (ALA).

Glen is the first lawyer at the firm to achieve this accolade. This saw him attending a five-day residential course at Warwick University last autumn, followed by further studying and an examination in London at the end of the year.

Glen joined CooperBurnett’s Residential Property team at the beginning of 2019, becoming a Partner in 2024 and he regularly works on transactions that include high value rural property. Glen considered the Fellowship a particularly worthwhile course to bolster his knowledge in all matters agricultural.

“I was keen to extend my reach and know-how in agricultural law and the ALA qualification was the obvious route,” explains Glen. “I can now further assist clients with an agricultural angle to their property or business, while my knowledge will be useful in other areas of the firm with legal matters that might arise in the agricultural sector. It truly extends our offering at CooperBurnett.”

Glen will officially receive his Fellowship certificate at a dinner in London this June. www.cooperburnett.com

Thackray Williams lawyers recognised by women’s football and probate industry

he sports and private client expertise of leading Kent and London law firm Thackray Williams has been recognised by the judges of the Women’s Football Awards and the Probate Industry Awards respectively.

The Sports Sector has been shortlisted for Legal Team of the Year in the Women’s Football Awards. The firm has also made the finals of the Probate Law Firm of the Year: Regional, while Senior Associate Solicitor Lee-Ann Diaz has been shortlisted for Probate Lawyer of the Year.

The Women’s Football Awards are Europe’s biggest and most influential biggest awards celebrating outstanding achievement in women’s football, recognising the individuals, teams and organisations that have propelled the game forward – both on and off the pitch.

Thackray Williams is recognised for having expanded its sports legal offering and built authentic local partnerships. It

“These awards are incredible recognition for the legal expertise that we are able to provide”

has raised its profile across the football community through its partnership with Premier League side Crystal Palace FC, and proudly supports girls’ and women’s football at AFC Greenwich Borough.

“This is incredible recognition for the legal expertise that we are able to provide for both clubs and athletes, as well as

for the commitment of the whole firm in supporting women’s football from the grassroots up,” comments the Head of the Sports Sector, Lewis Glasson.

It’s the third year in a row that the private client team has received industry award recognition.

“Making the finals of the Probate Law Firm of the Year: Regional is testimony to the dedication of the whole team in providing expert legal guidance supported by exceptional customer service during what can be a challenging time for families,” says Elliot Lewis, the Head of the Private Client Team.

“I’m thrilled to have made the shortlist for Probate Lawyer of the Year and humbled by the amazing testimonials that my clients provided about how I have supported them,” comments Lee-Ann Diaz who qualified as a solicitor in 2018 and has been promoted twice since joining Thackray Williams three years ago..

www.thackraywilliams.com

Lewis Glasson Lee-Ann Diaz

Hilary PalmerGlen Webb

Hilary Palmer Glen Webb

FREE SOCIAL MEDIA AUDIT FOR ADVERTISERS

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Shaping the future of Tunbridge Wells

In its regular column for this publication Tunbridge Wells Borough Council explains what Local Government Reorganisation involves and also updates us on the new Local Plan and further developments for Royal Victoria Place

Local Government Reorganisation (LGR) is a major change to how councils in Kent are set up and how they run local services. Councils across Kent and Medway have worked together to explore different ways LGR could be organised. Five options were submitted to the government in November 2025. These ranged from one single unitary council for the whole of Kent to Kent being divided into five separate unitary councils.

“Councils across Kent have worked together to explore different ways Local Government Reorganisation could be organised”

Along with other west Kent councils, Tunbridge Wells Borough Council’s preferred option is Option 3a which would create three unitary councils, North Kent, East Kent and West Kent comprising Tunbridge Wells, Maidstone, Sevenoaks

and Tonbridge and Malling.

The Government is now reviewing all five options and has begun a public consultation which ends on 26 March. The Government’s consultation asks for views on:

• The strengths and challenges of the different options

A new Local Plan for town

The Tunbridge Wells Local Plan 2020-2038 was formally approved by councillors in December 2025. This is a significant achievement for the borough, and the result of years of hard work and input from residents and businesses.

The Local Plan is the most important strategic planning document the Council has. It means the Council can plan and manage development in a way that reflects local ambitions.

Detailed plans for large development sites across the borough are included in the Local Plan alongside a set of policies to guide development. These policies

“The new Local Plan also includes policies to maintain and encourage a vibrant economy in the borough”

will secure affordable and accessible housing, set requirements for design and environment standards, and protect our natural and historic environments. There are also policies to maintain and encourage a vibrant economy in the borough so that residents and visitors can both work and enjoy their free time here.

To read more about the plan search Local Plan at tunbridgewells.gov.uk

• Which option you think would work well for your area

A final decision is expected in summer 2026. If approved, the new councils would begin operating in April 2028.

To respond to the consultation visit https://bit.ly/lgrconsultation

DEVELOPMENT UPDATE ON ROYAL VICTORIA PLACE

FEEDBACK on the initial proposals for development at Royal Victoria Place at the end of last year has been considered as the project team have further developed the designs and prepared updated proposals.

“The current period of engagement is now underway and Team RVP is keen to hear from residents, businesses and other community groups”

Another period of engagement is now underway, ending on 23 March. During this time the team will be speaking to residents, businesses and community groups. Once again the updated proposals will be on show in a pop-up unit in Royal Victoria Place and the team will be available to talk to visitors and listen to their views. RVPfuture.com

As the project moves forward, proposals for Market Square will be developed as a separate phase. This will allow further work and design to be done to ensure the right development is proposed for Market Square while enabling the Ely Court and Palm Court plans to progress to bring more vitality to the town centre.

Find out more royalvictoriaplace.co.uk

Clarity: The Leadership Skill Most Business Owners Overlook

Many business leaders are full of ideas. I know that feeling well. An idea arrives and it feels exciting, full of potential. Then another idea appears. And another. Before long, there are several projects running at once, each one interesting, each one promising.

At first this feels productive, but in reality, it often creates the opposite effect.

When too many ideas compete for attention, confusion begins to creep in. Decisions take longer, messaging becomes blurred and marketing starts to feel inconsistent. What once felt exciting becomes overwhelming.

The real problem here is a lack of clarity.

Clarity is what allows you as a business leader to communicate with confidence, and it helps clients understand value. Without it, even the most talented entrepreneur can appear uncertain.

There is also another important truth.

When you’re confused about what you’re offering, your audience will be confused too. And confused people rarely buy.

Clarity creates trust, confidence and momentum. It allows your visibility and messaging to feel authentic because you

know exactly what you stand for and who you’re speaking to.

Here are five practical ways to regain clarity.

1. Return to your purpose

Every strong business begins with a clear reason for existing. Ask yourself what problem you truly want to solve and why it matters to you. When your purpose is clear, it becomes easier to decide which ideas deserve your attention and which ones are distractions.

2. Decide who you are really serving

Trying to appeal to everyone is one of the fastest ways to lose clarity. The more specific you are about the people you help, the easier it becomes to shape your message and position your expertise.

3. Simplify your offers

Many business leaders create too many services. When this happens, marketing becomes complicated and clients struggle to understand what you actually do. Focus on the few offers that deliver the greatest impact and communicate them clearly.

4. Test your message out loud

A useful exercise is to explain your

business to someone who knows nothing about it. If you’re unable to describe what you do in a few simple sentences, your messaging needs refining.

5. Create thinking space

Clarity rarely appears when you’re rushing between meetings or responding to emails. It requires time to step back, reflect and think strategically about where your business is heading.

The most successful leaders are rarely the ones with the most ideas. They’re the ones with the clearest direction. When you gain clarity, everything else becomes easier. Your message sharpens, your confidence grows, and your audience finally understands exactly why they should work with you.

Why Digital Records Matter (Even If MTD Isn’t Perfect)

by Darren Austin at Synergee

Making Tax Digital (MTD) continues to divide opinion among small business owners and landlords—and, truthfully, I understand why. While the intention behind MTD is sound, the practical requirements don’t always suit every type of taxpayer. In particular, the extension of MTD to property rental activities feels disproportionate for many landlords whose affairs are relatively straightforward. For them, the administrative burden may outweigh the benefits.

However, for trading businesses, the story is very different.

Regardless of HMRC’s requirements, modern accounting software can transform the way a business operates day to day. When used properly, tools like QuickBooks Online don’t just help you stay compliant— they provide the kind of financial clarity and realtime insight that allows business owners to make better decisions, spot problems earlier, and seize opportunities with more confidence.

Below are the top five benefits I consistently see when owner managed businesses adopt QuickBooks Online as part of their daytoday operations:

1. Faster, more accurate record keeping Automated bank feeds reduce manual entry and remove errors, ensuring your books stay organised with minimal effort.

2. Realtime financial visibility

Dashboards update automatically, giving you an up to date picture of sales, expenses, cash flow and profitability whenever you need it.

3. Streamlined invoicing and payment collection

Quickly raise professional invoices, track what’s owed, and encourage faster payment through online payment options.

4. Better cost control and budgeting

Categorised spending, project tracking and easy to use reports highlight where money is being made—or lost.

5. Meaningful management information

With on-demand profit and loss reports, cash forecasts, and trend analysis, you can make decisions using data rather than instinct.

While I may not agree with every part of MTD, I firmly believe that for trading businesses, embracing accounting software is no longer a “nice to have” - it’s one of the smartest ways to improve efficiency, reduce stress and run a more resilient business.

MenoMoney shortlisted for esteemed small business initiative

Sevenoaks based money mindset expert for midlife female founders, Tracey Louise Taylor, is highlighting what she describes as a “midlife pricing confidence gap” affecting women led service businesses following her recent win in Theo Paphitis’ Small Business Sunday (SBS).

Taylor won the national online SBS competition in January and was subsequently invited to pitch at the SBS Live conference at the Birmingham ICC, where she was shortlisted in the Top 10 national pitch competition.

The theme of the event was resilience — a topic closely aligned with Taylor’s work supporting midlife female founders across Kent and beyond.

Women aged 45 to 55 are one of the fastest growing founder demographics in the UK. Yet industry analysts suggest women in service led sectors may earn 20 to 30 percent less per hour than male counterparts, often linked to pricing behaviour and negotiation confidence rather than capability.

“There’s a structural blind spot in

“There’s a structural blind spot in business conversations”

business conversations,” says Taylor. “We’re not acknowledging how menopause can heighten future anxiety, shift risk tolerance and subtly influence financial decision making.

“When risk tolerance shifts, pricing decisions change — and revenue follows.”

For a £100,000 service based business, a persistent 15 percent pricing gap equates to £15,000 annually — a difference that compounds over time.

Taylor founded MenoMoney after navigating her own experience of perimenopause, which exposed what she describes as the overlooked connection between midlife hormonal change and financial confidence.

Since launching, MenoMoney has achieved over 300 percent year on year revenue growth, reflecting rising demand from founders seeking sustainable growth during life transitions.

Taylor previously won Best StartUp at the Kent Business Awards and is a finalist for both the Kent Women in Business Awards and the Kent Women in Finance Awards.

She says midlife should be seen as a commercial advantage.

“Women at this stage often have their strongest experience and networks,” she says. “When confidence matches capability, revenue follows.”

Gut, Boundaries & Emotional Digestion

March brings International Women’s Day - a moment to celebrate women’s leadership, impact and resilience. Yet behind many highperforming female leaders lies a quieter reality: the constant effort of holding it all together. Running a business. Leading teams. Supporting family. Being the dependable one.

From the outside it looks seamless. On the inside, the strain often shows up somewhere unexpected - the gut.

Many women I work with describe similar symptoms: feeling heavy, bloated, sluggish, or simply “off”. We often assume it’s purely about food. And while nutrition matters, the story is usually bigger than what’s on the plate. It’s about what we’re digesting in life.

Science now recognises the powerful communication between the brain and the digestive system through the Gut–Brain axis. The two are in constant dialogue through nerves, hormones and our microbiome. When we live in a state of pressure - tight schedules, unspoken

expectations, emotional load - that stress can disrupt digestion, and contribute to symptoms like bloating or discomfort.

In other words, when life feels hard to process, the body often reflects it.

Our language hints at this connection: gut feelings, trust your gut, a knot in your stomach. Female intuition is often spoken about as something mysterious, but physiologically it makes sense. The gut contains millions of neurons and communicates directly with the brain. When we ignore signals from our body - exhaustion, overwhelm, the need for boundaries - those signals rarely disappear. For many female leaders, nourishment becomes the thing squeezed into the smallest space. Quick lunches. Coffee instead of meals. A focus on protein bars and convenience foods in a culture currently obsessed with protein, often at the expense of something our gut microbiome desperately needs: fibre.

Fibre feeds beneficial gut bacteria, which support digestion, mood and energy.

Vegetables, beans, lentils, nuts, seeds and whole grains are powerful allies for gut health, and for sustaining demanding days.

But nourishment is not only nutritional. Boundaries are digestive health too. When we say yes to everything, take on emotional labour that isn’t ours, or push through exhaustion, we keep the nervous system in a constant output. Digestion thrives in the opposite environment - one of safety, rest and rhythm.

So perhaps the deeper question for women in leadership this month is not simply what should I eat?

It’s something more fundamental. What experiences in my life need time to be digested, and what have I been taking in that was never meant for me?

Because true nourishment supports both: the food on your plate and the life you’re living. And when a woman learns to truly nourish herself, everything she leads benefits from it.

Contact details: Vesela Drews, Certified Holistic Nutritionist & Alignment-based vinyasa yoga teacher

Email: hello@platefulnutrition.co Website: www.platefulnutrition.co

LinkedIn: www.linkedin.com/in/vesela-savova-drews-plateful-nutrition/

SEVEN SIGNS YOU MAY NEED FINANCIAL ADVICE

ONE INCIDENT AWAY: THE CONSEQUENCES OF UNDERINSURANCE FOR YOUR BUSINESS

There are moments in life when you need to make decisions which can have a huge impact on your finances. While some of us are better than others when it comes to managing money, financial advice from a trusted expert can help you make the right decisions when circumstances or priorities change.

If you relate to any of the seven signs below, talking to an NFU Mutual Financial Adviser may help you make the best decisions for you and your family. If you’d like to discuss your situation, please don’t hesitate to get in touch.

Running a business requires dedication, hard work, and the ability to adapt to ever-changing market conditions. However, one sometimes overlooked area can have disastrous consequences for business owners: underinsurance.

1. Others rely on you

No matter how well we plan, life has a habit of catching us unaware:

• How would your family cope if you were seriously ill or if you died? Would their future be secure if you were unable to work because of an accident or illness?

Many businesses, regardless of size, can assume that having basic insurance coverage is enough to protect them from unexpected incidents. Unfortunately, insufficient coverage can leave your business exposed to significant financial loss. Whether it’s property damage, a legal claim, or a cyberattack, the costs of being underinsured could put what you’ve worked so hard for at financial risk.

• Should a relationship break down, it can be difficult to separate a lifetime of combined finances and financial responsibilities – NFU Mutual Financial Advisers can discuss your protection and pension needs.

2. You're not sure you'll have enough income in retirement

Are you unclear now about whether your pension savings will be sufficient when you slow down or stop working? Perhaps you want to review your existing pension and add to it with further investments, or even start a new one.

At NFU Mutual Tunbridge Wells and Flimwell, we understand how critical it is to ensure your business is properly protected. We can help you identify gaps in your cover and provide tailored insurance solutions to help keep your business safe from the unexpected.

The consequences of underinsurance

3. You want your money to work harder

Underinsurance occurs when your business’s insurance cover doesn’t fully meet the cost of potential claims.

There are a range of options for investing your money and NFU Mutual Financial Advisers can help you assess which could be right for you.

4. You’ve got a regular monthly sum to invest

Here are some of the main risks businesses face when they’re underinsured:

Not sure how to go about starting an investment or what to choose? Our expert Financial Advisers can talk you through the different types of investments available and help you find the right option for you and your circumstances.

• Property Damage: If your property or equipment is damaged, underinsurance may leave you unable to fully replace or repair it, leading to costly gaps.

5. You’re considering starting or expanding a business

Flimwell can help protect your business

As a savvy entrepreneur it’s exciting to start or grow your own business, but getting the right information and advice before you make the leap makes sense. NFU Mutual’s expert Financial Advisers can advise you on business protection insurance and pension planning.

6. You’re about to receive a windfall

At NFU Mutual, we specialise in helping to provide businesses with the right level of insurance to protect them. We understand that business needs change over time, which is why we offer a flexible approach to insurance, so you can adapt your policy as your business grows.

Here’s how we can help:

Managing your day-to-day finances is usually straightforward, but how can you make the most of a large windfall, whether it’s a work bonus or inheritance? It’s always worth formulating a plan which addresses any tax obligations, while ensuring you enjoy as many of the benefits of that windfall as possible.

7. You want to leave a legacy to your family

• Tailored Insurance Solutions: We get to know your business and its risks, reviewing your cover to help you ensure it protects what matters — from property and stock to liability and future growth.

If you’re thinking about the next generation, we can help you identify ways to ensure your family benefits from any wealth you want to pass on in the most tax-efficient way.

• Ongoing Support and Reviews: Your business changes and your insurance should too. We offer regular reviews to help you keep your cover up to date, reflecting your current needs and growth.

Our NFU Mutual Financial Advisers can help. To find out more, please call us on 01892 337488 and I’ll arrange an appointment for you with Lewis Greenwood, our Financial Adviser.

NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. They’ll explain the advice services they offer and the charges. Financial advice is provided by NFU Mutual Select Investments Limited.

Please remember that if we recommend any investments their value can rise or fall and you may get back less than you invested.

Being underinsured can expose your business to significant financial risk. NFU Mutual is here to help ensure that your business is fully protected against the unexpected. Don’t wait until it’s too late contact Shaun Joubert at NFU Mutual Tunbridge Wells and Flimwell on 01892 337488 tunbridge_wells@nfumutual.co.uk.

Inheritance Tax advice is

How NFU Mutual Tunbridge Wells and

S Joubert & P G Bowring is an

“Volunteering makes me feel good”

For this month’s Community Hero feature, Sarah Raine catches up with Lucy Lamb, mum of two, company director of an eco property development business and also a volunteer at Nourish Community Foodbank

For those who may not know, can you explain a bit about what Nourish does?

Nourish Community Foodbank provides emergency short-term food parcels to people in need. The foodbank supports people across the borough of Tunbridge Wells and South Tonbridge. Last year they provided over 140,000 meals to people in need.

The warehouse and delivery function is run by volunteers, managed by a small, but critical, team of staff and trustees. The charity relies almost entirely on food and monetary donations from individuals, businesses, trusts and grant providers.

I pack parcels for individuals and families according to a list of core items, to ensure we provide a balanced diet

Why do you think food poverty is such an issue in a place as ‘affluent’ as Tunbridge Wells?

I think the issue is everywhere in the UK, in part because of the cost of living crisis. However, I think it’s ‘more hidden’ in Tunbridge Wells. It feels like, as a community, we are divided, maybe not the ‘haves’ and ‘have nots’ but certainly there are people in chronic need, some who go under the radar, those who simply don’t see the poverty, and others who choose to ignore it.

What I have noticed when I deliver to clients is that many people are embarrassed and withdraw into isolation, because they don’t want to admit they can’t manage. The clients we support aren’t just people on benefits, there are lots of elderly people and working families who simply don’t have enough money to feed their families. People often make assumptions food poverty is just in social housing estates, but we deliver to all parts

of Tunbridge Wells. Truth is, if most of us lost a couple of months wages, we could be in that situation, and I like that Nourish is a safety net for people when they need a temporary helping hand.

What role do you have at Nourish?

I first started packing bags in the warehouse two and a half years ago. I pack parcels for individuals and families according to a list of core items, to ensure we provide a balanced diet. If we have them, I also choose additional items that have been donated, it’s lovely to provide a little extra when we can.

I also started delivering, and it never fails to amuse me that when I rock up in my little Fiat 500, clients are always very surprised, expecting a delivery van! What I like about the delivery model at Nourish, which is pretty unusual, is the anonymity and privacy it provides. To the outside world it just looks like a friend dropping shopping off.

What made you decide to volunteer for the charity?

It’s a good question. I worked for 21 years in the civil service, my last job was in the Cabinet Office. Working in government on some great causes was slow and bureaucratic. I wanted to do something in my community with immediate impact.

There is a lot of hand-ringing about how terrible the world is, but that doesn’t achieve change here and now. For me, the thought of families not being able to feed their kids in the school holidays was something I could help change immediately. I guess I asked myself, if not me, then who?

Do you think more people should volunteer if they have the time?

Yes! Of course there are some people facing difficulties in their life who can’t help, but many people work more flexibly now, and I think many people have the odd hour they could give. Volunteering has changed, it is much more flexible. Some of our volunteers drop in and out when they can, others give a day a week, and then there are people like me that give a few hours. I know the team at Nourish are grateful for any hours that people can give. Volunteering makes me feel really good. Some people get their fix at the gym, for me volunteering looks after my mental health.

The outreach to clients is rewarding too. Sometimes I may be the only person they see all day, and a smile costs nothing. One elderly gentleman apologised for needing our help, it was his first delivery. I reassured him he probably only needed a couple of parcels to get set again, I wanted him to know there was no shame in it.

If people would like to donate or volunteer, how can they find out more?

Like many charities, Nourish are really struggling – so if people have time to volunteer that’s fantastic. More critically, we are really low on food, every tin of tomatoes or bag of pasta that is donated via a supermarket, your workplace, school or place of worship can make a real impact. Some weeks, stocks are so low, that you could literally see your donation come in and go out to help someone in your community the same week.

Visit nourishcommunityfoodbank.org.uk for more information.

Lucy Lamb

ambient lighting to turn your house into a home, you will find all of this and more thanks to those brilliant businesses taking part.

Another huge bonus of the Royal Tunbridge Wells Interior Design Festival is that there will be many exclusive perks for visitors to enjoy including goody bags, special offers and delicious refreshments.

Also on offer will be plenty of interiors advice from a slew of experts who will be on hand to provide you with ideas on everything from how to create beautifully styled spaces to using colour with restraint but confidence, and tips on how thoughtful lighting, texture and layout can transform everyday living.

One of the festival’s most exciting elements will be its cohesive styling. Streets and shopfronts will be dressed to create a unified visual experience, making the journey between venues just as inspiring as the destinations themselves.

SAVE THE DATE

Whether you’re mid-renovation, dreaming up a refresh, or simply love great design, the Royal Tunbridge Wells Interior Design Festival promises a weekend of inspiration, creativity and community.

WHEN: Thursday 12–14 March 2026

WHERE: Tunbridge Wells High Street and surrounding areas

From April this year, changes to the Employment Rights Act mean that Statutory Sick Pay (SSP) will be payable from day one of sickness, rather than after the current three waiting

At the heart of the festival is its focus on local brands and expertise. Visitors will have the chance to meet interior designers, stylists and home specialists who understand how people really live today. From bespoke furniture and artisan finishes to curated accessories and practical design advice, this is an opportunity to engage directly with those shaping the town’s design scene.

Discover how your company could benefit from being part of our exciting business community and enjoy unique marketing, PR and networking opportunities.

Tel: 01892 249080

Email: info@tnsales.co.uk www.tnsales.co.uk

www.twbusinessmagazine.com hello@twbusinessmagazine.com

Tel: 01892 249080

Email: info@tnsales.co.uk

www.tnsales.co.uk

We are an independent family run business selling quality floorings including Carpet, Vinyl, Laminate, Rugs, established in 1992. We have a wealth of knowledge and experience to help our customers select the right flooring for their needs.

Our fitters work solely for us and are also very experienced and skilled.

awarded Top Promoting Consultant 2025 at the Breathe Partner Awards. We’re so proud to work with Breathe and happily promote their system at any opportunity.

Tel: 01892 528676 Email: fashioncarpets@btconnect.com

Counter intelligence

In their column this month TN Recruits considers whether counter offers are a sign of strength or a leadership blindspot

In 2026, most businesses across Tunbridge Wells and the wider South East are hiring more cautiously. Budgets are tighter. Salary benchmarking is under scrutiny. Every hire is expected to deliver measurable value.

And yet, one pattern hasn’t changed: strong performers still have options.

When a valued employee resigns, the reaction is often immediate. A counter offer is drafted. A salary increase is approved. Flexibility is suddenly negotiable.

But here is the uncomfortable question: if those improvements were possible today, why were they not discussed before the resignation?

cycles risks internal imbalance. It can inadvertently reward resignation over sustained performance. In businesses where pay frameworks are already under strain, this can create ripple effects.

There is also the longer-term risk. Industry research consistently indicates that a significant proportion of employees who accept counter offers leave within 6–12 months regardless. The original drivers for leaving often remain unresolved. Trust shifts subtly. Expectations change. What feels like retention can simply become a delayed exit - at a higher overall cost.

deliberate, leadership-level decision made with awareness of cultural and structural impact - not a reflex response to shortterm disruption.

At TN Recruits, many of our conversations with local firms extend beyond vacancy management. We advise on salary positioning across Kent, competitor movement, succession planning and retention risk. Understanding why employees explore alternatives is just as important as sourcing their replacement.

In 2026, retention is rarely secured by last-minute negotiation.

Industry research consistently indicates that a significant proportion of employees who accept counter offers leave within 6–12 months regardless

Counter offers are rarely triggered by pay alone. In the professional services and SME market locally, movement is typically driven by a combination of progression visibility, development access, leadership engagement and long-term security. Compensation matters - particularly in a market where inflationary pressure has reshaped expectations - but it is seldom the only factor.

From a commercial standpoint, reactive counter offers can create unintended consequences. Adjusting one individual’s salary outside of structured review

In a market where productivity and stability are critical, that matters.

The more strategic question for directors is not whether to counter offer - but whether the resignation should have been a surprise at all.

Organisations that hold consistent progression conversations, review remuneration against market benchmarks regularly, and make career pathways visible tend to see fewer reactive resignations. They understand ambition levels within their teams. They spot disengagement early. They act before it escalates.

By contrast, counter offers often surface where performance reviews are annual formalities rather than ongoing dialogue.

This is not to suggest that counter offers are always wrong. In some cases, retaining institutional knowledge or protecting a key client relationship makes commercial sense. But it should be a

It is secured by visibility, structure and leadership consistency.

When those foundations are in place, counter offers become rare — because resignations rarely arrive without warning.

Before you make a counter offer consider these points:

1. Was this resignation genuinely unexpected - or were there early signs?

2. Are we resolving the root cause, or simply increasing salary?

3. What message will this decision send to the wider team?

Sometimes the most strategic move isn’t reacting faster - it’s addressing why the situation arose in the first place.

Celebrating 40 years of people powered recruitment

Office Angels, one of the country’s most successful recruitment agencies, which has had a presence here in Tunbridge Wells for decades, has just marked 40 years in business...

Office Angels turned 40 years old on 3rd February 2026 and the company has built its reputation on something that technology alone can never replace: people. The human side of the industry matters more than ever, particularly for local employers across Tunbridge Wells where the business has had an office for many years.

Office Angels Principal Recruitment Consultant Rhiannon Winn told Tunbridge Wells Business Magazine: “Successful hiring happens when you combine expertise, intuition and genuine care to create matches that last. Having worked at Office Angels for the past 16 years I can confidently say we meet every client and every candidate to really understand the requirements from both sides of the recruitment process. Team fit is at the heart of every hire we support with.”

Rhiannon explains candidate care is key when it comes to hiring.

The company has built its reputation on people “

“According to the Office for National Statistics (ONS) the current employment rate for Tunbridge Wells is at 82.9%

well above the UK average of 75%, and unemployment is very low at 2.7% so there is high competition for candidates.

Office Angels research shows 37% of candidates expect a decision after an interview within 48 hours. And 95% want honest, transparent communication, coupled with companies that can offer security, a robust benefits package, as well as a drive on sustainability, a strong EVP and a focus on culture and wellbeing.

Rhiannon revealed what kind of changes the team have seen happen recently.

“We’ve noticed a shift in the roles that we place, predominantly from business support to Director level. Recruitment focus is moving to compliance, governance, green skills, energy and technology.”

The business’s 40th anniversary was marked with a visit from Office Angels Vice President Kate Garbett, who started her career in Tunbridge Wells and still lives in the area.

CELESTIAL CALLING: Office Angels staff celebrating their anniversary

“Advice, support and encouragement are constants at BNI”

The BNI business networking movement is a powerful and prolific one. Neil Simmons runs one of the Tunbridge Wells Chapters and reveals why this organisation is so beneficial for businesses...

BNI was founded in the USA in 1985 by Dr Ivan Misner and was built on a simple idea: businesses grow faster through trusted relationships and referrals. That principle still holds true today.

Locally in Tunbridge Wells, BNI brings business owners together each week to share contacts, insights and opportunities, creating a strong support network rooted in the community.

Members work collaboratively, passing quality referrals and building long-term relationships that help local businesses thrive, proving that word of mouth remains one of the most powerful ways to grow.

TUNBRIDGE WELLS CHAPTERS

Tunbridge Wells has several BNI chapters. The one I run, BNI Tunbridge Wells, was launched around 1999, and our longest-serving member, Darren Austin of Synergee Accountants, has been part of the group for 23 years. We currently have 32 members, with a couple of new

“I joined BNI Tunbridge Wells in May 2018. I work for Casey & Associates, a family-run legal services firm based in Edenbridge. Our Practice Director, Hugh, is also my father and we specialise in Will Writing, Estate Planning and Trusts. Whilst we had a number of strategies in place to grow the business, networking was one avenue that we had neglected for a number of years. We were first invited along by Lucy Cameron of IQ4Business and could immediately see the benefit of becoming a BNI member.

The most obvious benefit is the referrals we have received. Every week you have the opportunity to present your business for 60 seconds. The purpose of this is to train the 30-plus business owners in the room, who essentially become extended members of your sales and marketing team. Commitment is the reason BNI works because you see the same people every week. And if there is a week you cannot attend, you arrange for someone to substitute for you so your business is always represented. This commitment builds rapport with other members and you get to know them, like them and trust them – and vice versa.

BNI provides an invaluable framework

Over the last 12 months, our BNI Chapter has passed £1.4m worth of business between members – an average seat value of £43,750

businesses in the wings who are about to join. We meet every Wednesday from 6.30–8.30am, deliberately scheduled early so it doesn’t eat into the working day.

AWARD-WINNING:

Matt Ollive with Hugo Goodale (right)

and structure which, in my opinion, is crucial for a good networking group. It also offers a vast array of training (both in person and online), podcasts and workshops. One of the core values of BNI is balancing ‘tradition and innovation’. BNI has been technologically innovative by creating an app that members can use to track referrals and ultimately generate more business.

Based on a rota each week, a member is given 10 minutes to present their business in greater detail. This is a great opportunity to update the room on what is happening in your industry and business. Images are then uploaded to the Chapter’s social media channels by graphic designer Matt Ollive. This provides marketing collateral which can also be reshared on members’ own pages.”

WHO’S PART OF BNI

AND

WHAT DOES IT COST?

BNI allows only one person per profession or trade in each chapter. The benefit of this is that the person ‘in the seat’ receives all relevant referrals from the rest of the group.

The application fee is £299, with an annual membership fee of £960. The only additional cost is breakfast and room hire, which is £75 per month. Over the last 12 months, the chapter has passed £1.4m worth of business between members – an average seat value of £43,750. Visitors are very welcome, and it costs just £25 to attend a meeting.

WHAT ARE THE KEY BENEFITS OF BNI?

The main difference between BNI and many other networking groups is accountability. At most networking events, people attend hoping to sell, but if everyone is focused on selling, very little is actually given. BNI works on the principle of Givers Gain®, meaning members are responsible for actively generating referrals for one another.

Each person typically has 500–1,000 contacts across friends, family, colleagues and clients. Success isn’t about selling to the people in the room, but about building trust so members feel confident recommending you to their wider networks.

STRENGTHENING RELATIONSHIPS AND LONG-TERM SUCCESS

At BNI Tunbridge Wells, members are surrounded by like-minded people who genuinely want to help one another succeed. Advice, support and encouragement are constant, and many members value the sense of community just as much as the business opportunities. For sole traders in particular, it removes the feeling of being a lonely business owner. Many businesses have grown significantly through BNI. For example, when Suzi Mitchell of Taylor Made Dreams joined in 2019, she had just a couple of staff and eight volunteers. Today, with the support of the local community and local companies, the charity employs six permanent staff and has over 50 volunteers.

If you would like to visit, please contact Neil Simmons 01892 571105 neil@tnrecruits.com

PROFILE OF BNI MEMBER HUGO GOODALE:

After Hours

RICHEST ROADS

Revealing

LIGHTS, CAMERA, ACTION

We discover the exciting Spring calendar of events at Trinity Theatre

SPICE ROUTE

Discover

PAGE TURNER

Where to wind down in the Wells

the most sought after streets to live in Tunbridge Wells

the exotic epicurean delights at Essence at The Pantiles

Meet novelist Emer Rohan who’s just published an amazing first novel

PURE ART

Trowbridge’s Charlotte Morgan on how art can enhance your home

A masterclass in modern dining

Atul Kochhar’s Essence at The Pantiles has just celebrated its second birthday. Eileen Leahy went along to the popular Pan Indian restaurant to savour a taste of its adventurous dishes, alluring ambience and unrivalled hospitality

Essence at The Pantiles is exactly the place you want to be on a cold and drizzly evening because as soon as you step through its gilded doors you enter into a world that’s filled with warmth, vibrancy and hugely impressive culinary artistry.

The establishment is owned by Michelin star chef, author and TV personality Atul Kochhar. Known as the Master of Spice he was the first Indian chef to be awarded a Michelin star for his inventive cooking at Tamarind in Mayfair in 2001. He then went on to win a second star for his own restaurant Benares in Berkley Square a few years later.

“As soon as you enter into Essence you’re in a world that’s filled with warmth, vibrancy and hugely impressive culinary artistry

For the past three decades Atul has been at the top of his game, pioneering and changing the way people think about and experience Indian cooking here in the UK.

His signature is Pan-Indian cuisine and you’ll find it not just on offer at Essence at The Pantiles, but also on the menus at his numerous other restaurants which include Indian Essence in Petts Wood and Kanishka in Mayfair.

Essence at The Pantiles, which is on the old Woods site, has just celebrated its second birthday and it’s been so well received by the discerning diners of

Tunbridge Wells that you still have to book well in advance to get a table.

On a daily basis it is run by Atul’s right hand man Jeet Singh with Chef Kuldeep heading up the kitchen. Atul’s regularly present though, especially for celebratory events and supper clubs which can be hosted in the establishment’s private dining area or in the main restaurant.

To mark its second anniversary my husband and I were recently invited to Essence to sample some of the adventurous Asian food which has cemented it as one of Tunbridge Wells’ must-visit restaurants.

The first thing that strikes us on our arrival is the establishment’s beautiful, eye-catching décor – think checkerboard flooring, blush pink banquettes, rattan backed chairs, statement lighting and walls colour drenched in shades of rich

ochre and aquamarine. The team have really done justice to this historic Grade II building, breathing new and exciting life into it but respecting its heritage at the same time.

We’re greeted by Roger Pont, the restaurant’s General Manager, who takes our coats and asks if we’d like a cocktail before heading to dinner. We gladly accept and are shown to a bistro-style table with a bird’s eye view of the stunning bar.

Framed by elegant Georgian period arches and pillars, and further enhanced with lots of pretty floral festoons, its mirrored backdrop rather cleverly creates the illusion that all the glasses and bottles on display are glistening. It’s pretty magical – as is the theatre of watching the mixologists shake, stir and pour perfect cocktails.

Essence’s extensive cocktail list is made up of signature tipples and seasonal ones. All of them have been given a clever Indian twist and are priced between £13 and £14. Offerings include a Spiced Kir Royal made with chili syrup, a Khatti Martini made with a mango passion fruit vodka and chilli puree, and a Pomegranate Blossom which muddles Tanqueray gin with lemon juice, elderflower and fresh pomegranate.

After much deliberation my husband opts for a Date Old Fashioned while I go for a Chilli Guava Margarita. More theatre from the bar staff comes as the Old Fashioned is presented at our table complete with a cocktail smoker to infuse

Team spirit: Jeet Singh, Chef Kuldeep and Atul Kochhar

the flavours. If the rest of the evening is going to be this impressive then we’re in for a good night…

Having thoroughly enjoyed our drinks we head into the main restaurant. It’s divided into two zones with Essence’s opulent and colourful décor continuing throughout. The space is big, courtesy of the high ceilings and expansive square footage, yet it still feels intimate thanks to the considered lighting, candles, comfortable seating and relaxed ambience.

Our friendly waiter presents us with menus and then a batch of fresh poppadoms along with a trio of homemade mango, tomato and traditional chutneys to enjoy while we peruse what’s on offer.

Diners can choose to eat A La Carte or from the establishment’s other menus which include a fantastic tasting one. There are also great value lunch menus available as well as special occasion ones. There’s also a decent variety of vegetarian dishes too.

“For my appetiser I order the Jalpari – a trio of hand dived pan-seared scallops served with cauliflower and a delicate cauliflower pickle

In addition to its regular supper clubs, Essence has recently launched a series of brand partnerships - the latest one being with Trinity Theatre where guests can enjoy a special prix fixe menu with two course for just £25 on certain days.

It is also gearing up for a busy summer as it’s involved with Live at The Pantiles music evenings, the Mela in July and Local &, Live over the Bank Holiday weekend in August. But back to the main event: the food. On the evening we dine, the menu boasts dishes such as Khasta Murg (£12.95) which is Atul’s signature chicken tikka pie; Venison Taar Korma (£25.95) and Elaichi Bhuna Gosht (£24.95) a boneless leg of goat kid which is a Nawab Lucknowl speciality.

For my appetiser I order the Jalpari – a trio of hand dived pan-seared scallops served with cauliflower and a delicate cauliflower pickle (£17.95) while my husband decides on the Tokri Chaat (£12.45). This, our waiter tells us is Regal street food served in an edible latticed straw potato ‘basket’. It comes with sweet yoghurt, fresh mint, ruby red pomegranate, tangy tamarind chutney and sweet potato and broad beans. It’s warmly spiced and comforting but due to its generous portion size it’s impossible to finish!

My scallops are beautifully presented in a Coquilles Saint Jacques shell and are melt-in-the mouth delicious; slightly

seared and thinly coated in that moreish aromatic cauliflower sauce. The portion is perfect - as are the harmonious flavour pairings.

To accompany our dishes we order a glass of Hills and Valleys Riesling from Australia (£10 per 125ml glass). It’s the perfect complement to both dishes as it’s light, citrusy and refreshing.

It’s a tough task to choose a main course as they all appeal to me – especially the Essence Kebab Platter (£27.95) which is a tantalising selection of chargrilled nilgiri king prawns, lamp chop, mustard salmon, lehsuni malai tikki and Punjabi chicken tikka.

Eventually I decide on the Monk Fish Nihari (£25.75). Hailing from Cornwall, the fish is gently chargrilled and served in its tail. Marinated with saffron, hung curd and fresh green peppercorn and presented in a spicy nihari broth with a caramelised crispy onion it is sensational –and something I am still dreaming about.

My husband orders the Kuzhambu Seafood Curry (£25.75) – a generous

and fragrant medley of pan-seared king prawns, sea bass, scallop and mussels served with kuzhambu sauce, asparagus, fresh tomatoes and coconut. The warm buttery garlic naan and moreish saag aloo are both perfect sides for soaking up the sauces on both our mains.

After a brief break, dessert menus are offered ‘just in case’.

I believe that another morsel can’t possibly pass my lips but as soon as I spy my husband’s Chocolate Fondant (£9) - a molten cake topped with a cocoa nib crunch and oozing with chocolate – it’s game over and soon our dessert forks are duelling for the last bite.

Instead of having coffee post dinner, we decide to finish our wine and soak up the ambience of this gorgeous restaurant, which I’m pleased to say is buzzing on the night we dine there. As we stroll home we vow to return to Essence at The Pantiles at the earliest opportunity to enjoy its magnificent hospitality once again… 62-64, The Pantiles, Tunbridge Wells, Kent, TN2 5TN 01892614411 www.essencerestaurants.co.uk

OSpring into action

With spring finally here our Drinks Editor James Viner selects eight beautiful bottles under £15 that capture the season’s fresh, vibrant mood, for the tables of Tunbridge Wells...

n 20 March, the vernal equinox marks the start of astronomical spring.

‘Budbreak’ or ‘budburst’ in the vineyard is subtle but decisive, signifying the grapevine’s awakening from winter dormancy (though frosts remain a threat to young shoots) in the Northern Hemisphere. The same shift occurs in the glass: as daylight lengthens, we reach for light- to medium-bodied wines with energy, definition and finesse rather than weighty oak.

From vivid Kentish Bacchus to poised rosé, sunlit Vermentino and a pungent Kiwi Sauvignon Blanc, these bottles channel the spring season. Each favours freshness over heft – made for brighter, longer days (and lighter fare).

A Must-Try Primaveral Rosé…

1. Chassaux et Fils, Côtes de Provence Sainte-Victoire Rosé 2024, France (£10.99, Aldi, 12.5%)

This keenly priced, pale salmon-pink Provençal beauty offers red berry, orange peel, pink grapefruit, melon, and a lingering nectarine finish. It’s chic, fresh and confidently hued – a jewel on Aldi’s shelves, tailor-made for fish curry, tandoori chicken, sushi or garlicky roast lamb. Pure pleasure.

Springtime Whites…

2. D’Arenberg, Dry Dam Riesling 2024, McLaren Vale and Adelaide Hills, Australia (£10 offer, down from £13 until 25 March, Waitrose, 10.5%)

Snag this racy, impeccably balanced, lowish-alcohol Aussie Riesling from an icon in McLaren Vale near Adelaide and revel in its laser-like sweep of lime, Granny Smith apple, pink grapefruit, lemon sherbet and cleansing acidity. Impressively persistent on the finish. Drinking beautifully now, it should evolve well over the next few years. Worth stocking up on the offer.

3 Albastrele Sauvignon Blanc 2024, Cravet Hill, Moldova (£11.99, Laithwaites, 12.8%)

Moldova boasts more vineyards than South Africa. This central-region

Sauvignon Blanc is a highly verdant, appetising left-field bottle with a lissom palate: think sun-kissed stone and tropical fruits cut with snow pea and green herbs. It won’t be a long-lived wine, but for early drinking, it’s zippy and easy to enjoy. Spoton with charcuterie or a Kent fish supper.

4. Seifried, Sauvignon Blanc 2024, Nelson, New Zealand (£15.50, Tesco, 13%)

Textbook sparky Sauvignon Blanc from Nelson in the north-west of New Zealand’s South Island, with a vivid array of crushed lime, tomato leaf and a flicker of gooseberry – chock-full of ‘green’ flavours derived from flavour compound ‘methoxypyrazine,’ resulting in herbaceousness. Right in the zone. Pour with goat’s cheese salad, Thai green curry, or moules marinières.

5. Tenuta Moraia, Organic Vermentino 2024, Maremma Toscana, Italy (£15 mix-six price, Majestic, 12.5%)

Textured and elegant, this sapid organic Vermentino from coastal southern Tuscany shows delicate notes of grass and herbs, layered with acacia, almond, orange, and lime. A saline-mineral finish gives it bite. Built for grilled fish, pesto pasta, or spaghetti alle vongole. Intriguing.

6. Chapel Down Bacchus 2024, Kent (£16, Sainsbury’s, 12%)

Bone-dry and aromatic, this Bacchus from arguably Kent’s flagship producer Chapel Down offers lime zest, nettle,

gooseberry, hawthorn, elderflower and crisp green apple. A compelling and nicely put-together, poised homegrown vinous counterpoint to imported Sauvignon Blanc. Excellent alongside crab, asparagus, oysters, trout or spring vegetables.

Springtime Reds…

7. Bononia Estate, Gomotartzi Gamza-Cabernet Franc 2024, Danube Plain, Bulgaria (£11.50, The Wine Society, 13.5%)

Built on Gamza, a capricious, delicately skinned, low-tannin grape grown at a converted brewery near the Danube, blended with fragrant Cabernet Franc, this north-west Bulgarian wine bursts with plum and crunchy red fruit, threaded with herbs. Best lightly chilled. Try it with goulash?

8. Collin Bourriset, Fleurie 2023, Beaujolais, France (£14.25, Coop, 13%)

Cru Beaujolais remains firmly in favour among French wine drinkers and wine importers alike. This perfumed Fleurie hits the mark with flirtatious ripe red fruit, black cherry and a touch of graphite and spice. Elegant and unforced, it will vanish from your glasses mid-conversation. Seamless and charming. Hello roast lamb, tuna steak or coq au vin.

Follow James on Instagram @QuixoticWines

“Our

new menus are a vibrant expression of what we do best”

Bibi Roy, Events and Marketing Manager of Essence at The Pantiles, celebrating its second birthday this year, reveals a host of new seasonal menus, supper clubs and exciting brand partnerships from twice Michelin star awarded chef Atul Kochhar and co-owner Jeet Singh.

This March Essence steps into spring with confidence, where flavour, culture, and community meet in the heart of Tunbridge Wells. After celebrating two years on these historic cobbles in February, this season feels like a turning point; new menus, new partnerships, and a calendar packed with events that take us far beyond our elegant corner of The Pantiles.

For Easter the menu is shaping up to be a vibrant expression of what we do best: dishes rooted in regional Indian traditions, elevated with a modern, seasonal touch. Expect bright, fresh flavours, like our

“Essence steps into spring with confidence; where flavour, culture, and community unite

Mustard and Dil Scottish Salmon, Chilli and Garlic Aubergine, to Cinnamon and Wild Garlic Marinated Tandoori Poussin, enveloped in a masala sauce, balanced by an apple and corn salad. Lamb Shanks are always present at this time of year, infused with warming aromatics, and then there’s chocolate of the mousse kind, that lets one balance indulgence with lightness. That’s Easter, Essence style.

One of the most exciting developments this year is the expansion of our Regional Supper Club Series. These evenings have quickly become a signature experience,

intimate, immersive, and deeply rooted in storytelling by Chef Atul Kochhar. Each supper club explores a different state in India, showcasing the dishes, ingredients, and culinary traditions that define it. For diners, it’s a chance to travel without leaving Tunbridge Wells; for Essence, it’s a platform to share the depth and diversity of Indian cuisine beyond the familiar. Kerala takes centre stage this May, bringing with it a tapestry of flavours shaped by the Arabian Sea, spice-laden hills, and centuries of cultural exchange. Expect coconut in all its forms, fragrant curry leaves, tamarind tang, and the unmistakable warmth of black pepper, the spice that once drew traders from across the world to India’s southwestern coast.

This year also marks the beginning of several new brand partnerships that will broaden what Essence can offer its guests. When choosing who to approach we wanted to ensure they were able

to reflect our culinary philosophy. Now fully established, we are proud to be collaborating  with The Spa Hotel, Trinity Theatre and One Warwick Park Hotel. These partnerships are designed to allow guests, both local and travelling from afar, to experience a tailored offering, bespoke to each establishment. They bring fresh energy and new dimensions to the Essence experience.

Lastly, taking us beyond The Pantiles, Essence is stepping out of the restaurant and into the heart of the community with a full festival schedule. Two major highlights anchor the season include The Mela in Calverley Park and the Local and Live Music Festival. The former is a celebration of culture, colour, and creativity, where we will bring bold festival flavours and streetfood favourites to the crowds. Local and Live, also held in Calverley Park, is a beloved Tunbridge Wells tradition, and the perfect backdrop for Essence to showcase dishes designed for sunshine, music, and long summer afternoons. Both celebrating over 20 years, these festivals are more than appearances, they’re a chance for Essence to connect with new audiences, share its passion for pan-Indian cuisine, and be part of the cultural heartbeat of the town. essencerestaurants.co.uk

Images: Key & Quill

IArtistic licence

Studio Notes is a new quarterly series which sees Charlotte Morgan, Creative Director at Trowbridge Gallery London, exploring the latest interiors trends and sharing how art, such as Trowbridge’s - which is made in their Crowborough studiocan work beautifully within your home...

n my new series of columns for Tunbridge Wells Business Magazine

I will focus on a variety of interiors topics including inspiration, new collections, and thoughtful ways to use artwork to bring personality, balance, and impact into your interiors…

TACTILE TEXTILES

With counter culture continuing to rise, texture has become a powerful design tool. Layering different tactile elements adds dynamic playfulness to a room, while grounding the space through our sense of touch - an easy way to make a home feel more inviting and lived-in.

Artwork is a brilliant way to introduce pattern without commitment “

Our artwork Eucalyptus Impressions on Ecru lends itself perfectly to this trend, offering subtle texture that enhances rather than overwhelms, and sits comfortably alongside natural, textural materials.

COLOUR CAPPING

We've all heard of colour drenching - the enveloping, all-consuming use of colour across an entire space. But what about colour capping?

This halfway-house approach involves painting the ceiling in a solid colour and dropping that same shade down to a

picture rail. The result is a room that feels gently cocooned in colour, without the bold intensity of a fully drenched interior. We took a confident approach by pairing Bouquet of Colour with a painted ceiling, but in a softer, more muted artwork would be just as effective for those seeking a subtler finish.

PATTERN PARTY

From decorative tiles and heritage haberdashery to geometric rugs, pattern is making a joyful comeback. More homeowners are moving away from millennial-grey show homes and embracing spaces that feel cosy, layered, and personal.

Artwork is a brilliant way to introduce pattern without commitment. An abstract

ABOUT

TROWBRIDGE GALLERY

The business, based in Crowborough, has been supplying luxury artwork to interior designers and stockists worldwide for 45 years. With art galleries located on the Kings Road Chelsea in London and High Point in North Carolina (USA), along with its e-commerce website, Trowbridge offers over 30,000 individual pieces, supporting over 100 independent artists from around the world.

piece like Twisted Tale brings energy and visual interest, helping a space feel expressive and comfortably lived-in.

MIDIMALISM

How would you describe your interior style - maximalist, nostalgic, or clean and simple? If you lean towards simplicity, there's good news. Recent research shows midimalism is quickly becoming one of the most popular interior trends, second only to scandi style. This approach blends the calm restraint of minimalism with the warmth and character of maximalism.

Our artwork Collages captures that balance beautifully, adding depth and warmth without overpowering the space.

STATEMENT ART

Statement art is all about scale, impact and confidence. A large-scale artwork can transform an otherwise overlooked wall, drawing the eye and anchoring the room. Whether through playful juxtaposition or calm cohesiveness, the goal is to spark joy - and perhaps a conversation. Rather than feeling daunting, one impactful piece removes the pressure of gallery walls, or intricate styling.

With minimal effort, this abstract piece by Jessica Zoob makes a striking statement in any room.

I hope you’ve enjoyed this first edition of Studio Notes. To discover more about our curated collections please visit our website www.trowbridgegallery.com

Turning the page on a new chapter in life

Local writer Emer Rohan has just had her first novel, Between You and Me, published. The former recruitment professional tells Eileen Leahy why she felt compelled to write the book and reveals a teaser of the fascinating plot line and her future plans...

Congratulations on the publication of Between You and Me. How has it been received so far?

The book has had a great first month out in the world, selling copies in the UK, Ireland, the US, and Australia online. It’s also doing very well in local bookshops in Kent, Sussex, and in Ireland, where I’m originally from. I’ve had really positive feedback from readers, who find the characters relatable and the storyline satisfying, which has been the icing on the cake and brings me a certain amount of relief!

What first inspired the idea for it and how did the storyline develop?

I’ve always been interested in family dynamics, particularly those slightly dysfunctional threads. I have three children, two of whom are teenagers now, and there are so many potential situations that I really hope they’ll never find themselves in – so I write about them instead. Between You and Me originally stemmed from the story of the twelveyear-old daughter of a friend of a friend, who found herself caught up in a very unpleasant online situation. Thankfully her dad got involved early and helped her out of it, but what if he hadn’t? That’s where this story goes…

How did you find the writing process and how did it fit around your daily routine?

I’ve always wanted to write and, back in lockdown, I started taking classes online and kept it all very private. Back then, my children were small so I would write late into the night when the house was quiet. When life went back to normal, parttime work and growing children left me with less time available and less creative energy in the evenings, so last summer I took a break from work to write. Now I write predominantly in school hours, and I find the structure more beneficial. My challenge now is balancing that writing time with author admin, including marketing, distribution and promotion.

What were the challenges involved in writing your first novel?

Discovering how much I didn’t know! I wrote a full manuscript of 85,000 words

Writing is one thing but how did you approach the editing process?

This was a steep learning curve. Initially I took an editing course with Curtis Brown Creative, a well-regarded writing academy. I met a bunch of great writer friends there and we remain each other’s beta readers. Later, I invested in professional editors – they can spot the tiniest lapse in voice or atmosphere, where setting should be used to better advantage, where dialogue is clunky. They’re not afraid to say when something really needs to go. Between You and Me has gone through numerous beta readers, two professional manuscript assessments, two pitch sessions with agents to see where it would fit in the marketplace, two professional line edits and a thorough proofreading. It’s expensive, but very worth investing in.

before I took a class or even showed it to anyone. It was difficult to zoom out in the early stages and focus on the turning points of the story. Since then, I’ve discovered other writers are very good at delivering feedback that highlights ways to improve and so it becomes not about mistakes, but about signposting where you can lead your reader back onto - or deliberately off - the right path.

And what about the triumphs you experienced?

When I finished my first novel, I looked for an agent to represent me. I was unsuccessful but then again I was so new to my writing journey. But I did have encouraging feedback from those who liked both my writing and my story, who said ‘it wasn’t there yet’, but to keep going as there was lots of potential. That feedback gave me the confidence to write Between You and Me. Triumphs come nowadays in seeing reviews and ratings appear online from people I’ve never met. That’s both reassuring and validating as it’s all about reader response.

Why did you find it beneficial to self-publish your book?

The publishing industry is notoriously slow and riskaverse and so I knew I wanted to bring it to fruition myself. I hired a terrific company called Author Elevator to manage the process. They’ve helped me establish a platform with author essentials such as a beautiful website, a social media presence, a newsletter, a launch event, graphics, and support materials, which I can now leverage for future books. It was an investment, but it was the right way of doing it.

And finally, do you have another novel waiting in the wings?

I’m hoping to publish my second novel on December 1st this year. It’s about a mother who leaves the husband she cannot trust, only to find herself manipulated in an entirely unexpected way. It’s about coercive control and finding the courage to trust yourself.

I also have a 2027 novel underway, about a mother who discovers her adult sons have become misogynistic and launches a secret plan to reform them - but the biggest secret in the family is hers…

To find out more visit: www.emerrohan.com

Rory Bremner joins the impressive line-up at The Tunbridge Wells Literary Festival

The organisers of Tunbridge Wells Literary Festival are delighted to announce that highly acclaimed Comedian, Impressionist and Satirist Rory Bremner, has joined the stellar line up for the 2026 Tunbridge Wells Literary Festival.

Producer Sam Davey, commented: “We can’t wait to share this unmissable hour of impressions, side-splitting humour, fascinating anecdotes, personal insight and reflection. Rory will be in conversation with TV and radio presenter, political commentator and author, Matthew Stadlen at the Assembly Hall Theatre, on Bank Holiday Monday 4 May at 2pm.”

Event and workshop tickets across the ten days of literary wonder are selling fast and so we recommend booking soon to avoid disappointment.

Rory joins an eclectic mix of artists in the line-up for 2026 including: National treasure Gyles Brandreth celebrating 100 years of Winnie the Pooh, Sunday Times No.1 Bestselling poet Donna Ashworth in conversation with Davina McCall, widely published poet Jess Mookherjee, renowned historical novelist Essie Fox, British Poet and Author Brian Bilston,

award-winning Trinidadian-born British writer Monique Roffey and presenter and political commentator Iain Dale in conversation with Mike Martin MP discussing Iain's new book – ‘Thatcher’.

The festival remains deeply rooted in Tunbridge Wells' cultural life with venues including The Forum, Trinity Theatre, Assembly Hall Theatre, The Old Auction House, The Amelia and The Pump Room, alongside the festival village in Calverley Grounds for May Bank Holiday weekend, hosting events.

Paul Reader, Managing Partner of Berry & Lamberts solicitors, the festival’s headline sponsor, commented: “We are incredibly proud to support this years festival. The new energy and content is captured perfectly in the festival’s tagline:

Books, Ideas, Action. Whilst books remain the heart of the festival, I am excited that the scope is broadening to embrace ‘ideas’, with opportunities to share great insights across all media that deserve a wider platform and onto ‘Action’, from addressing social issues, championing a proactive response to climate change or rekindling the lost art of letter writing, the 2026 festival is dedicated to ensuring that the written word inspires meaningful engagement with the world around us.”

The festival kicks off with a gala opening at Trinity Theatre on 1 May. Over the early May bank holiday, a festival village will be created in the stunning surroundings of Calverley Grounds.

Following on from the festival weekend, from Tuesday 5 – Sunday 10 May there is a line up of fantastic talks, debates, readings and workshops hosted by some of the town’s unique venues, covering a breadth of genres and topics including comedy, nature, Shakespeare, art, fantasy, adventure, cabaret, children’s literature, Margaret Thatcher, quantum physics, gothic sub-culture and even Doctor Who! To book tickets or find out more about the line up, visit www.twlf.co.uk

Market value

Thanks to its period architecture, outstanding schools and soughtafter amenities, Tunbridge Wells remains one of the South East’s most desirable addresses. Now, as the property market regains momentum, we look at why the town’s properties have such enduring appeal...

Tunbridge Wells has long been a magnet for those seeking a life that offers an enviable mix of excellent hospitality, stimulating culture, great schools, pleasant green spaces and a fantastic choice of properties suitable for everyone - from young families and young professionals to those looking for a prestige home without the London price tag.

From the grand villas in Calverley Park and the stunning period mansions dotted along Nevill Park, to heritage housing in The Village and Victorian gems across many of the town’s neighbourhoods, there is endless choice to be had.

“According to recent searches by Mouseprice, Rightmove and Varbes, the most expensive property currently on the market in Tunbridge Wells has a price tag of £13,539,000.

Surrounding villages also compete for attention, with many people choosing this option if they’re after a more rural existence but still want easy access to the town centre.

According to recent searches by Mouseprice, Rightmove and Varbes, the most expensive property currently on the market in Tunbridge Wells has a price tag of £13,539,000.

But if you’re not in the market for a multi million pound mansion, worry not - there are plenty of other options to suit every pocket. And the further good news is that, after a slow 2025, things are looking more positive for the property sector overall.

Jennifer Irving, Head of Residential Property at CooperBurnett LLP, told Tunbridge Wells Business magazine that after a sluggish 2025, things are looking up in every corner of the property market, not just the superior sector.

“After a slower end to 2025, due to the late Budget and market uncertainty, 2026 has started very well. Confidence seems to have been restored with buyers and sellers and we are looking towards a very busy spring period.”

We spoke to some of the town’s other leading property experts and solicitors to discover their take on the current climate…

Top 25 Richest Roads in Tunbridge Wells Area (by Avg. Recent Sale Price)*

1. Pearse Place, Tunbridge Wells (TN3) – ~£13,539,000

2. Burrswood, Tunbridge Wells (TN3) – ~£7,400,000

3. Calverley Road, Tunbridge Wells (TN1) – ~£8,404,000

4. The Midway, Tunbridge Wells (TN4) – ~£2,864,000–£3,279,000

5. Meadow Road, Tunbridge Wells (TN1) – ~£3,300,000

6. Calverley Park, Tunbridge Wells (TN1) – ~£2,636,000–£3,238,000

7. Nevill Court, Tunbridge Wells (TN4) – ~£2,610,000

8. Blatchington Road, Tunbridge Wells (TN2) – ~£1,735,000

9. Hungershall Park, Tunbridge Wells (TN4) – ~£1,703,000–£1,990,000

10. Vicarage Road, Tunbridge Wells (TN4) – ~£1,925,000

11. Mount Ephraim, Tunbridge Wells (TN4) – ~£1,865,000

12. Holmewood Ridge, Langton Green (TN3) – ~£2,018,000

13. Wadhurst Road, Frant (TN3) –~£1,807,000

*Data sources vary by street/postcode. Some figures are drawn from Mouseprice and Rightmove, average sale price lists (TN1/TN3/ TN4), while others come from broader listings by Varbes.  Some roads have a wide price range depending on how many properties have actually been sold recently, low transaction/

14. Ewehurst Lane, Speldhurst (TN3) – ~£1,777,000

15. Bird In Hand Street, Tunbridge Wells (TN3) – ~£2,200,000

16. Sellbourne Park, Tunbridge Wells (TN3) – ~£1,750,000

17. Broom Lane, Tunbridge Wells (TN3) – ~£1,622,000

18. Camden Park, Tunbridge Wells (TN2) – ~£1,604,000–£2,673,000

19. Richmond Place, Tunbridge Wells (TN2) – ~£1,536,000

20. Claremont Road, Tunbridge Wells (TN1) – ~£1,318,000

21. Calverley Park Crescent, Tunbridge Wells (TN1) – ~£1,066,000

22. Cumberland Walk, Tunbridge Wells (TN1) – ~£1,022,000

23. Penshurst Road, Bidborough (TN3) – ~£1,102,000

24. Bidborough Ridge, Bidborough (TN4) – ~£1,466,000

25. St Lawrence Avenue, Bidborough (TN4) – ~£1,249,000

sales counts can skew averages. Roads like Pearse Place and Burrswood are extremely high due to a few ultra-high value sales in recent years.

This list covers the wider Tunbridge Wells area including TN1, TN2, TN3 and TN4 postcodes (inc. Langton Green, Frant, Bidborough, Speldhurst).

“The Tunbridge Wells bubble effect”

Richard

Elliott,

Managing Director, Affinity Homes

“I have worked in the property market for nearly 30 years, including more than 20 years in new homes. During that time, I have been fortunate to contribute to the delivery of over 50 new homes across the town. With my office based locally in Tunbridge Wells, I remain closely connected to the market and wider community, allowing me to keep close ties with local agents and land specialists.

Regardless of wider market conditions, the ‘Tunbridge Wells property bubble’ has consistently demonstrated resilience. In my experience, the town’s rich heritage, ‘Royal’ status and excellent connectivity to London and the coast have continually underpinned its enduring appeal to buyers already living here and those relocating from outside the area.

While the market has been recalibrating since Covid, shifting buyer prioritiesparticularly the demand for larger homes and more flexible live/work arrangements - have ensured that Tunbridge Wells remains high on the list for buyers seeking quality of life and lifestyle offerings.”

“Transactions across Tunbridge Wells are strong”

Vikki Herbert, CoManaging Partner and Head of the Real Estate Sector at Thackray Williams

“Transactions are strong across Kent, but the excellent schools in Tunbridge Wells mean even higher levels of activity in the town and surrounding villages across all ends of the market, with people trying to move into catchment areas.

Conveyancing on freeholds involving chains is taking two to three months, but leasehold properties are experiencing longer delays, especially those involving highrise buildings, of which there are some in the borough.

Generally, wellestablished solicitors and agents across the whole chain make for a quicker transaction. To make things run as smoothly and quickly as possible, sellers should instruct a legal team when they go on the market, and buyers when they have an offer accepted. It also helps to get all paperwork ready, such as building control certificates, planning permissions, guarantees, mortgage documents and sourceoffunds information.

But some local idiosyncrasies can delay transactions. For example, some pavements form part of Tunbridge Wells Common, meaning property owners might not have rights of way (even more of a consideration with the Commons up for sale). The high number of listed properties and private drainage also generate additional enquiries and due diligence. Local knowledge is key; instructing someone who knows the area can help keep your transaction on track.”

“Period properties come at a premium”

Ross Davies, Office Head, Knight Frank Tunbridge Wells

“The four private parks of Tunbridge Wells represent some of the finest residential roads in this corner of the country. They offer exclusivity, grandeur, space and the perfect blend of living in town with a more country feel.

Architecturally, these addresses are exceptionally strong, with homes from the Regency era all the way through to brandnew, highspecification residences. Substantial houses in these roads are treasured by their owners for the lifestyle they offer and are lived in for many years, which means opportunities to purchase them are scarce and prices remain at a premium.”

Price: £4,250,000 Bedrooms: 9–11 | Bathrooms: 5 | Receptions: 5 | Car parking spaces: 5+

A fantastic opportunity to acquire one of Royal Tunbridge Wells’ most desirable homes in the wellknown Hungershall Park. Set within this prestigious private estate, the property offers a rare chance to secure a substantial family home with exceptional potential. Arranged over three floors, the house provides extensive accommodation and is surrounded by beautiful landscaped gardens. For more information visit www.knightfrank.co.uk

Hungershall Lodge, 1 Hungershall Park, Tunbridge Wells, Kent, TN4

Renovation reimagined

Boasting a stellar reputation for creating beautifully handcrafted furniture Eridge Green Kitchens also offers a complete design, build and management service to guide homeowners through every stage of their renovation. The company’s founder Rob Wheeler explains to Eileen Leahy how the idea developed and why it brings peace of mind to all involved...

Dedicated to producing the finest hand-made quality pieces for your home, Eridge Green Kitchens also offers a bespoke design, build and manage service to take away the stresses and strains of home development projects.

I’m meeting founder Rob Wheeler at the smart Eridge Green Kitchen’s Crowborough HQ to discover more about the type of wraparound service clients can avail of.

“We have pretty much always advised clients on certain elements of a development project on a friendly basis and we have seen how jobs can go wrong if trades aren’t aligned and there isn’t a linear flow to projects.

To publicise the project management service Rob is offering readers of Tunbridge Wells Business Magazine a free site survey and design package worth £500 if they bring the flyer that’s inserted into every copy of this month’s edition of the magazine.

“So years ago we decided to create a service that will provide people with all the bespoke information and access to services they need for a project seemed like a very good idea,” explains Rob who established his business in 2010 and opened his smart showroom located on

Most people don’t have a clue where to start with a renovation which is why we are here to help

Crowborough High Street in 2024.

The company handmakes all its furniture in the two workshops it has in Crowborough and also works with a number of very well known, high-end designer brands including Bora ovens and hobs, Gaggenau, V-Zug, Quooker and Sub Zero Wolf state-of-the-art appliances. It’s also the exclusive stockist for Farrow & Ball paint in the area.

“No job is too big or niche for us. And I always say if you can draw it then we can make it,” adds Rob.

To further publicise the project management service Rob will be offering readers of Tunbridge Wells Business Magazine a site survey and design package, worth £500, which will enable people to get their project rolling. The initiative will roll out next month.

Having been in business for a very long time Rob tells me that he has excellent contacts and relationships with many industry professionals. We will always know someone who can come on board.”

And he’s keen to stress that none of the various trades they use for plumbing, plastering or painting for example are subbed out to people he and his team have never met. All the people we use we’ve worked with for years. There is

Images by Cameron Pettit

complete trust there.”

Rob states that another added bonus is that the team’s collective design and build experience lies in all different types of property - from grand period homes to modest new builds.

“I had the idea to create this service years ago because the fact is most people just don’t know where to start. They will come into our showroom and start looking around and then usually tell us how much they want to put in a new

We've always offered exceptional customer service and our design, build and manage service is another example of that “

kitchen, bathroom or utility space but they haven’t got a clue who to contact if they want to take down a wall for example. But we have excellent structural engineers who we can put clients in touch with.

“Every day we work with so many professionals from various areas of the industry – from architects to tilers, that it made sense to collaborate.”

But the design and build service isn’t solely up to Rob. His colleagues Keara and Jay are also integral to this side of the business.

“Keara and Jay will both be there from the start but then Keara will take over, leaving Jay to be in charge of the final stages of each project. That way he knows exactly what was discussed at the first meeting and he needs to ensure that’s what we end up with if there have been no changes in the interim. The three of us work very well together as a team.”

Rob says that Jay came on board in January of this year and that’s why they are now focusing on pushing this element

of the business as previously Rob was doing pretty much everything.

And when it comes to pricing up jobs, Rob says it’s all done completely transparently for each customer.

“We structure it so you have the price of the kitchen or bathroom from us separately to that of any additional work such as structural, floor levelling, or lighting. By breaking it down like this people can see exactly what they will be paying and they’re also guaranteed there will be no nasty surprises further down the line.”

It’s a formula that is clearly working as Rob tells me that 80% of his business is now start-to-finish projects.

“Most of our clients tell us they like

using just one person who is looking after everything. That way the stress is taken away and they know the project is being managed well.”

Rob adds that schedules are all carried out in detail so there’s no chance of trades overlapping.

“You can’t book in a painter for example while the plaster is still drying out. So it’s simple logistical things like that we think about to make it all work. However not everyone works that way,” he smiles.

And he also wants to make the very valid point that he and his team won’t turn up for one day and then disappear for weeks.

“I am in charge of all the scheduling and I ensure it is always done effectively. Customers will also have a copy of their personal schedule from day one of the project.”

“People who have already commissioned us to build them a kitchen, a boot room or some bedroom furniture know we are very good at what we do and that we offer exceptional customer service and this new element to the business is another example of that.”

www.eridgegreenkitchens.co.uk

You can book a free consultation with Eridge Green Kitchens by visiting www.eridgegreenkitchens.co.uk

Bring along the flyer included in this month’s magazine and qualify for a free site survey and design package worth £500

Follow Eridge Green Kitchens on social media: @eridgegreenkitchens

TPrestigious postcodes

As part of our property special, Becky Moran of TN Lettings reveals the most elite areas in Tunbridge Wells where you can rent a highly desirable property

unbridge Wells is one of the most desirable places to live in the South East. It has a strong history as a spa town, plenty of green space, good schools, and fast rail access to London. Certain streets reflect that appeal more than others, and they regularly demand the highest rents.

Nevill Park

If prestige is your priority, Nevill Park and the neighbouring Nevill Court are often at the very top of Tunbridge Wells rental values. Sold house prices in these roads regularly exceed £2.5 million, which signals why letting agents often mark rents accordingly. Larger detached homes with five bedrooms or more can achieve rents of £4,000 to £6,000 per month.

“Tunbridge Wells is one of the most desirable places to live in the South East

The area itself has a calm, established feel. It’s close enough to town that you can walk to restaurants, independent shops and the station, but it is also quiet, has mature character with plenty of trees and gardens. Families like it for the green space and proximity to the town centre offering an exclusive address.

Holmewood Ridge

Holmewood Ridge lies a bit further out, in the Langton Green area just north east of the town centre. Average sale values here sit around £1.8 million and above, and rentals reflect that position in the market. Large detached homes here are frequently listed from £3,000 up to £5,000

per month, depending on size and finish. This road has a distinctly suburban feel. Properties tend to have generous gardens and space between neighbours, and the village feel of Langton Green gives it a relaxed, family-friendly atmosphere. There’s also good access to woodland and walking paths, which makes it popular for outdoor lifestyle seekers who still want an easy train ride to London.

Bidborough Ridge

Bidborough isn’t a street in the strict sense; it’s a village to the north of Tunbridge Wells, but its roads such as Bidborough Ridge feature higher rent levels due to the style and size of houses. Average homes here sell well above regional averages, and rental listings for larger detached homes commonly sit between £3,000 and £4,500 per month.

Village living defines this area. You’ll find wider lanes with open views over fields, local pubs with the Kentish Hare being in the top 50 Gastro pubs and a close-knit community feel. Commuters still benefit from reasonable rail links from Tonbridge station or the coach to Canary Wharf, and it appeals to families who want space without feeling remote.

Farncombe Road

Farncombe Road sits closer to the centre and doesn’t usually reach the rental heights of Nevill Park or Holmewood Ridge, but it’s still one of the more valuable roads in town. Period houses here often attract rents in the £2,000 to £3,000 per month range, particularly for families looking for character homes with catchment to Claremont Primary School. It’s prized for its convenience. You’re

close to Tunbridge Wells station and the high street, which cuts commute times and makes everyday life simpler. The mix of Victorian and Edwardian facades gives the street a classic feel, while restaurants, coffee shops and boutiques are just a short walk away.

Claremont Road and The Village Area Claremont Road and the surrounding Village Area together represent the next tier of high-demand streets. They don’t reach the same rental peaks as the roads above, but well-presented family homes here still command above-average rents, typically £2,000 to £2,800 per month.

This pocket is all about easy living. You are in the heart of Tunbridge Wells, with parks, galleries, weekly markets and a strong sense of community on your doorstep but again within walking distance to the all-important Claremont school. Smaller houses and terraces sit alongside larger homes, creating a varied mix of rents and occupiers.

What Makes These Roads Stand Out

Across the most expensive rental streets in Tunbridge Wells, a few themes consistently emerge: space and character, strong transport links, and a neighbourhood feel renters want to stay in. If you want prestige plus practicality, roads like Nevill Park and Holmewood Ridge deliver. If you prefer something central with lots of local life, Claremont Road and The Village Area are strong contenders.

If you would like to talk to us about letting your property please do get in touch on 01892 249070 or email info@tnlettings.co.uk

Premium properties and where to find them...

Deborah Richards of Maddisons Residential on where the priciest addresses in Tunbridge Wells are - and what puts them on a pedestal

Tunbridge Wells is a town renowned for its beautiful architecture, strong transport links and excellent schooling, and as a result, property sales in excess of £1m are not unusual: indeed 148 properties in the town were sold for more than £1m last year, with an average price achieved in this upper bracket of £1.295m. The highest recorded sale in the town was for £6m on Camden Park, with 5 properties selling for more than £2m and one above £3m.

The real upper values tend to be concentrated in the ‘parks’ of Tunbridge Wells, namely Camden, Calverley, Hungershall and Nevill. Warwick Park fares very well too. However, there are plenty of other roads that show they can command a premium too, as shown in the highest sales achieved for the past 12 months:

• CAMDEN PARK continues to act as the bellwether. Alongside the £6m sale mentioned above, the street saw numerous £1m plus completions, revealing the demand and desire for large, characterful houses on private, leafy plots, minutes from The Pantiles, and close to the coveted Claremont Primary School.

• BOYNE PARK saw one property sell for £2.75m, with an average value achieved for the road of £1.74m. This reflects its handsome villas, carriage drives and access to the Common, town centre and those coveted secondary schools.

• ROYAL CHASE was also notably consistent: three sales clustered at £1.85m to £2.25m, reflecting the scale, attractive architecture and close proximity to popular schools and the amenities of St John’s. And I always love this street name, perfect for our Royal town!

• CUMBERLAND WALK is a smaller street located in the popular ‘Village’ area of Tunbridge Wells, with more of a variance of values. Last year it recorded a sale at £2.325m: a beautiful and elegant period property, set on this quiet oneway approach, moments from the High Street with generous homes.

“

The premium roads of Tunbridge Wells blend heritage, space and a village-in-town lifestyle in a way other locations can’t match

• EARLS ROAD transacted tightly between £1.825m and £1.95m, while nearby Mayfield Road saw a sale at £2m, illustrating the premium for substantial, often Edwardian, detached houses within strolling distance of parks, cafés, the station, and again our excellent schooling.

• CULVERDEN PARK stood out with seven £1m plus sales (the average price was £1.35m), and FOREST ROAD recorded five (with a slightly higher average at £1.68m), signalling how family buyers prize these treelined avenues for their space, parking and town meets greenery setting.

SO WHY DO THESE STREETS COMMAND A PREMIUM?

1. ARCHITECTURE AND SCALE: The town’s most expensive roads tend to showcase Victorian and Edwardian detached houses with high ceilings, original detailing and wide frontages.

2. PLOTS, PRIVACY AND ASPECT: Deep gardens, carriage drive parking and south or westfacing rear aspects lift day to day enjoyment, and valuations. Mature trees and wider verges add to the sense of appeal.

3. WALKABILITY WITHOUT COMPROMISE: Buyers pay for the ability to step out to The Pantiles, the Common, cafés and independent shops, while remaining within easy reach of the mainline station and key commuter routes.

4. EDUCATION AND AMENITY HALO: Proximity to well regarded state and independent schools, sports clubs and green spaces concentrates demand.

5. RARITY: At the very top, there are far fewer genuine mansion scale properties in the town centre.

In short, the premium roads of Tunbridge Wells blend heritage, space and a village-in-town lifestyle in a way very few South East locations can match. For sellers, that means pricing with confidence when presentation and strategy are right; for buyers, it means moving decisively when the right house appears, because on these streets, opportunities are limited and the best homes don’t wait.

Navigating Norway

The experts at Ashdown Travel share their top attractions to see when travelling around this sensational Scandinavian country...

Norway is one of the most beautiful countries in Europe, a realm of quaint fishing villages, picturesque National Parks, glistening glaciers, and, of course, the staggering scenery of the famous fjords.

Its cities are an enticing fusion of modern and historic, with colourful waterfront districts and heritage architecture reflecting the country’s longstanding relationship with the sea. The capital, Oslo, makes an excellent base for a city stay, while destinations such as Bergen, Stavanger and Ålesund offer access to both culture and coastline.

Despite the undeniable charms of its urban areas, Norway’s landscapes are its real stars. From iconic landmarks like Pulpit Rock and the jaw-dropping UNESCO-listed fjords to the breathtaking railways and winding roads, Norway is a country that simply begs you to surrender yourself to the sheer majesty and might of nature. Along the coast, cruises offer another perspective on Norway’s geography. Travelling with Havila Voyages along the historic coastal route opens up fjords, islands, and remote communities best reached by sea. Rail journeys offer the

Exploring the waters around Tromsø in near silence gives you a completely different perspective on Norway’s coastline.

same principle, revealing landscapes and connections that would otherwise remain out of reach.

From coastal voyages and scenic rail journeys to Arctic exploration and remote island landscapes, Norway offers multiple ways to experience its beauty. Each route reveals a different perspective, shaped by terrain, access and design, inviting travellers to see the country from the land, the water, or the north.

The most scenic railway

One of Norway’s most popular attractions, Flåm Railway, is a spectacular journey stretching from the high mountain station of Myrdal down to Flåm. Renowned for its turning tunnels in and out of the mountains, the 20km train ride showcases Norway’s tumbling waterfalls, precipitous mountainsides and wonderful white peaks. Myrdal is a station on the Bergen Line and trains on the railway are timed to ease connections with services between Oslo and Bergen.

Fly-driving in the fjords

Taking the wheel offers the freedom to explore Norway’s landscapes and towns at your own pace. Starting and finishing in Bergen, the route allows travellers to travel independently through coastal scenery, stopping along narrow roads,

near historic lighthouses and through traditional communities. The journey provides access to two of Norway’s most celebrated waterways, the UNESCO-listed Sognefjord and Geirangerfjord, combining flexibility with direct encounters with some of the country’s most impressive natural landscapes.

Havila Voyages to unseen landscapes

Cruising with Havila Voyages offers an eco-friendly way to explore Norway’s coastline, with year-round, environmentally friendly vessels. Whether you’re sailing beneath the midnight sun or, in winter, under skies that can reveal the northern lights, the journey provides access to perspectives few travellers experience. Ashore, you can explore coastal cities, or, in the colder months, take part in activities such as husky sledding and visits to traditional reindeer farms in the surrounding wilderness.

For more information, please contact your local Ashdown Travel branch. t: 01892 357500

e: tw@ashdowntravel.co.uk

w: www.ashdowntravel.co.uk

My Tunbridge Wells, Your Tunbridge Wells

Clare Lush-Mansell from My Tunbridge Wells is your expert guide to all the fantastic events happening from now until mid-April in and around Tunbridge Wells...

Child’s play

Julia Donaldson’s beloved Tales from Acorn Wood comes to life on stage at the Assembly Hall Theatre on 17th and 18th March with a charming interactive show for younger audiences. Join Fox, Pig, Rabbit and their woodland friends for songs, storytelling and plenty of chances to join in, making it a delightful theatre treat for families with little ones aged 3+. Tickets available from www.assemblyhalltheatre.co.uk

Creative endeavours

Members of the Royal Tunbridge Wells Art Society are preparing for their spring exhibition at Sussex House on the Pantiles from 20th to 29th March. Expect a colourful showcase of artwork celebrating the season, with florals, seascapes, landscapes, abstracts and portraits on display alongside ceramics, prints and greeting cards - perfect for a relaxed browse before or after stopping for refreshments nearby. www.rtwas.co.uk

Life is sweet

Afternoon Tea has launched at The Chaser Inn in Shipbourne, offering a quintessentially British treat in a cosy village setting. Expect artisan finger sandwiches, freshly baked scones with Cornish clotted cream and jam, plus an indulgent selection of sweet treats created by the resident pastry chef, all served with a choice of fine teas - available Monday to Friday from 3pm. I recently visited to try it out and loved it - such a gorgeous midweek treat.

Take to the stage

Creative TW’s Youth Panel presents a Musical Theatre Matinee Open Mic at The Forum on 21st March from 2.30pm to 5pm. Performers of all ages and experience levels are invited to step onto the stage and sing their favourite show tune in a relaxed, supportive settingwhether you’re a seasoned performer or simply love musical theatre. A brilliant chance to experience the magic of performing live at one of Tunbridge Wells’ most loved music venues. Sign-up and details via www.twforum.co.uk

Tea for Tay

A Celebration of Women Vintage Tea for Tay takes place on 22nd March from 12 to 4pm at Crowborough Community Centre. Enjoy a delightful vintage afternoon tea alongside inspiring guest speakers and a warm community atmosphere, all in celebration of International Women’s Day. The special event raises vital funds for Taylor-Made Dreams, supporting children with life-limiting illnesses and their families - and with only a couple of tables left at the time of writing, booking is essential. www.taylormadedreams.org.uk

Back to the future

Award-winning theatre company

Box Tale Soup brings George Orwell’s dystopian classic 1984 to the stage at Trinity Theatre on 26th March at 7.30pm.

Using inventive puppetry and striking storytelling, this gripping adaptation features the voices of Sophie Aldred, Joanna Lumley and Simon Russell Beale as Big Brother. A sell-out hit at the Edinburgh Fringe 2025, it promises a thoughtprovoking and visually inventive evening of theatre. www.trinitytheatre.net

A timeless tale

Let’s All Dance Ballet Company brings the magical story of Sleeping Beauty to life at Trinity Theatre on 29th March with performances at 1pm and 3pm. Featuring dazzling dancers, beautiful costumes and Tchaikovsky’s unforgettable music, this enchanting 50-minute ballet is perfect for families, especially children aged 2-14. A wonderful introduction to the joy of live dance, with a photo opportunity with the dancers after the show.

Hop to it

Peter Rabbit will be making special appearances at the Spa Valley Railway this Easter on 4th and 5th April. Families can enjoy a nostalgic steam train ride between Tunbridge Wells West and Eridge, with the chance to meet Peter Rabbit in the engine shed and take part in an Easter egg hunt. With train tickets valid all day, visitors can hop on and off along the line, making it a charming spring day out for all ages. www.spavalleyrailway.co.uk

Cracking Easter fun

Easter fun is hopping into Royal Victoria Place this April with a series of free family events throughout the holidays. Little ones can join Barney and Betty the Bunnies for the Easter Bunny Bop, a magical interactive storytelling and music experience on 1st and 15th April, or get creative in the Enchanted Craft Garden with the Sunflower Fairy, Blossom Fairy and Puck the Woodland Pixie on 2nd and 16th April. There’s also next-level gaming from 7th to 11th April, when Pixel Bash bring their immersive Virtual Reality Arcade to the Lower Mall, inviting visitors of all ages to explore exciting virtual worlds. We loved this last time and can’t wait to do it again.

Trail with a tale

The RTW Together Easter Trail returns this spring with a fun, family-friendly activity around the town. Using the trail map, participants can hunt for bunnies displayed in shop windows and note down their names, while enjoying extra activities along the way. To be entered into the prize draw for a Nintendo Switch II, participants must check into at least eight venues via the RTW #LoveLocal app – with several locations also offering chocolate eggs for young explorers who take part.

Trinity Theatre and the Big Give Arts for Impact

As an arts charity, our community engagement work is one of the cornerstones of what we do.

This month we’ll be fundraising for our new programme Second Act: a drama-based intervention designed to address anxiety around secondary school transition.

Donations made between 17th and 24th March will be doubled by the Big Give.

What is this important?

With school refusal on the rise, as well as spiralling mental health referrals for young people in our Borough, this project is designed to address the anxiety that lots of children feel as they step up to secondary school. It seeks to boost individual mental health and wellbeing as well as fostering a crucial long-term positive relationship with school, which in turn combats emotional-based school avoidance (EBSA), and boosts resilience and academic achievement.

We know that this format works due to the positive results of our previous pilot project, Transitions, which took place directly after Covid. We now want to roll this out more widely to make sure we can replicate the impact on more local children.

What is our solution?

Year 6 pupils, specially selected by their primary schools, will take part in Second Act: a 6-day, drama-based intervention, working together to put on and perform a production on Trinity Theatre’s stage or, if appropriate, their new school’s theatre environment. Second Act’s structure of teamwork, discussion and targeted roleplay offers a range of practical solutions to ensure all participants address their worries, make friends, and feel as confident as possible before Year 7 begins. This is a welcoming and fully inclusive programme, so it is open to everyone, but there will also be guaranteed provision for pupils with SEND, and for school refusers.

Why are we working with Big Give?

We’ve chosen to use Big Give’s amazing funding model to maximise the work we can do. Big Give commit to doubling up to £3,750 of donations made, letting our work go further in our community. One donation, twice the impact.

Our aim is to fundraise £10,000 during the week of the 17th March, including match-funding from Big Give. If we can achieve this, we will be able to provide 60 fully funded places across two schools. We’d be absolutely thrilled if so, as the incredible benefits of Second Act not only impact the children directly involved, but will also extend to their teachers and teaching staff, the school environment, and their families at home.

How can you donate?

Please help us make double the difference by donating via Big Give during the Arts for Impact Campaign Week between 17th and 24th March.

Please donate anything you feel able to via the QR code below.

If you would like to find out more about the charitable work we do and how to support Trinity please contact katie.jenkins@trinitytheatre.net

An evening of laughter and legacy

Comedian John Bishop hosted his annual comedy fundraiser for Taylor-Made Dreams with a group of famous friends taking to the stage to show their support. The night was a huge success as a spokesperson for the charity for children with life-limiting illnesses tells Tunbridge Wells Business Magazine...

On March 3, the inspiration behind Taylor-Made Dreams, Taylor Mitchell, would have been 30. Taylor had an incredible love for life. Even in the face of unimaginable news, he sat down to create a long list of dreams he wanted to achieve. In his wish list, right near the top, was meeting his comedy hero, John Bishop.

Not only did Taylor meet John, after Taylor’s passing, John became a TMD charity Patron. His support helped to continue Taylor’s legacy, enabling the dreams of other children with life-limiting illnesses to achieve their dreams.

One of the ways John has made a big impact, is at his annual comedy show in support of Taylor-Made Dreams ‘John Bishop and Friends’ is held every year on Taylor’s Birthday. It’s always a beautiful tribute to Taylor, from someone who kept him laughing and smiling through an incredibly difficult time.

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John Bishop and Friends was a truly hilarious evening of non-stop laughter which raised over £30,000

For this year’s John Bishop and Friends, the venue was the De La Warr Pavilion in Bexhill, and the night saw a coterie of comedians take to the stage. They included Stephen Grant, Jen Brister, Gavin Lilley, Jarred Christmas and Alan Carr. There were also two very special guests supporting Gavin Lilley, as well as helping to make the entire show more accessible, and they were BSL interpreters Rachael Dance and Kat Wright.

“It was a truly hilarious evening of non-stop laughter, with every comic (and interpreter!) putting on a fantastic show, showing once again how magical John’s support is,” a Taylor-Made Dreams spokesperson told this publication.

“All of their hard work paid off, as we have raised an incredible £31,574.72! Not

only will this huge amount help to support wish lists for the children we support, but it will also help to continue providing our nine other services that support the whole family both financially and emotionally. Through services such as the Medical Travel Fund, the Technology Loan Library and the Sibling Support Service, we are able to allow families to focus on making memories together, alleviating some of the unimaginable difficulties of living with life-limiting illnesses.”

The charity’s spokesperson added that they wanted to say a ‘massive thank you’ to John, all of the comedians, and everyone who attended on the night.

“We are so grateful to all of them for supporting this TMD fundraising event and raising over £30,000 for Taylor’s 30th. We are so appreciative of all of the support this year, from both comedians and guests, and we can’t wait to do it all again next year.”

To donate in memory of Taylor’s 30th this year, you can head to the Taylor-Made Dreams website and support today by scanning the QR code, or by visiting: www. taylormadedreams.org.uk/donate

www.taylormadedreams.org.uk

Images: John Bull Rockrpix

Image: Jed Long

Uncover the past. Experience the present. Only at The Pantiles.

Discover the charm, mystery and heritage of The Pantiles in Royal Tunbridge Wells. Join our guided history walks and spine-tingling ghost tours that bring centuries of local tales to life — then stay and explore our vibrant general markets filled with artisan stalls, food, music and atmosphere.

The Pantiles Markets

14/15 March 2026

11/12 April 2026

09/10 May 2026

13/14 June 2026

11/12 July 2026

08/09 August 2026

12/13 September 2026

10/11 October 2026

07/08 November 2026

The Royal Pantiles Walking Tour

14 March 2026

28 March 2026

04 April 2026

06 April 2026

18 April 2026

19 April 2026

24 April 2026

25 April 2026

The Pantiles Ghost Walk

18 March 2026

01 April 2026

08 April 2026