MicroBiltRVDVerificationGuide
MicroBiltRVDNACHAVerificationOptions
Real-TimeIntegratedValidation
TheMicroBiltRVDintegrationcommunicateswiththebankinrealtimetovalidatethebankaccountensuringittobearealaccount.
WhereinthePaymentPortalwillthisoccur?
SelectingtheE-checkorScheduledACHPaymentMethodfromtheMakePaymentScreen
TheGuestPayoptionfromtheloginpagedoesnotallowE-checkfunctionalityduetothismandatedverification. ThecustomermustlogintotheirCWPaccounttouseanE-checktendermethod.
RecurringACHsign-upForm
MicroBiltwillbeintegratedtovalidateACHBankDraftsignupfromCWPaswell.
MakingAPayment
SelectMakeaPayment
SelectE-CheckorScheduledBankDraftasyourpaymenttype.
Enterthenameoftheaccountholder,theroutingnumberofthebank,andthebankingaccountnumber. Onceentered,clickingthePAYorCONFIRMbuttonwill automaticallyvalidatethebankinginformationatthetimeofsubmissionandwillpresentanyerrors.
ExampleofSavedBankAccountInformation:
PossibleErrorsWhileSettingUpaBankAccount:
MicroBilthasareal-timeverificationanderrorswillbedisplayedwiththefollowingmessages:
RoutingNumberisInvalid
DecisionCode:Decline
Condition:Invalidbankroutingnumber
AccountNumberisInvalid
DecisionCode:Decline
Condition:Invalidbankaccountnumber
AccountStructure
DecisionCode:Warning(NotOptional&thepaymentattemptisrejected)
Condition:Accountidentifiedassuspiciousformat
InsufficientHistory
DecisionCode:Warning(Optional&willnotrejectthepaymentattempt)
Condition:AccountdoesnothaveareportedhistoryorreturnsforAccountClosed,InvalidAccount,Noaccountfound,orUnabletolocate,theroutingnumberandaccount formatareverifiedandthereisnoknowntransactionalhistoryontheaccount.
FAQ’s
WhyistheservicemovingfromPlaidtoMicroBilt?
o CUSIistransitioningtoMicroBilttoprovideamorestreamlinedandsecureexperienceforyourcustomers. WillthenewvalidationprocessaffectourexistingrecurringACHDraftsfiles?
o No,itwillnotimpactthefilesyousendtothebankforprocessingrecurringACH
WillcustomersthatenrolledinACHDraftsbyvalidatingthroughPlaidneedtore-enrollinACHDraft?
o No,customersthatarealreadyenrolledinACHDraftwillnotneedtore-enroll. CustomersthathadalinkedaccountinthroughPlaidcannolongerseethelinkedaccountinCWP.Whatshouldtheydo?
o Tomakeapayment,theywillneedtore-validatetheaccount.Theycanchoosetodothiseverytimetheymakeapayment,orsavetheirbankaccountasawallet item.
WhichcustomerswillMicroBiltberelevantfor?
o AnycustomersthateitherpayviaeCheckand/orenrollinACHDraftthroughCWP
WillcustomersbeabletoprocesseChecktransactionsthroughQuickPayonCWP?
o No,customersmustregisteranaccountinCWPtoprocesseChecktransactions. Willourcustomershavetogothroughanythird-partyplatformstoconfirmtheirAccountandRoutingnumbers?
o No,MicroBiltiscompletelybehindthescenes.Theywillentertheirinformationandreceiveanimmediateconfirmationorrejectionoftheaccount. Howareaccountsthatcannotbevalidatedhandled?
o MicroBiltrunsenteredinformationagainstadatabasecheck.Ifthebankhasbeenusedpreviously,itwillconfirmtheaccountnumberstructureandroutingnumber formatarecorrect.Ifitdoesnotmatch,itwillrejecttheinformationthatwasentered.Ifthebankhasnotbeenusedpreviously,MicroBiltwillconfirmtheroutingnumber
iscorrectandapprove/rejectbasedonaccountnumberformatitbelievestobecorrectforthebank. WillthefeesbethesameasPlaidverificationfees?
o No,CUSIwillnotbechargingforthisservice.Aswithallfees,thatmaybesubjecttochange.However,foratleastthefirstyeartherewillnotbefeesforaccount verificationpassedtoeitheryouoryourcustomers. Canweoptoutofthisupdate/changetovalidationservices?
o No,CUSIismakingthisaglobalupdate.AnyUtilitiesthatprocesseChecksorallowforonlineACHdraftenrollmentarerequiredtovalidatetheinformationenteredby yourcustomers.
Willthenewvalidationprocessimpactcredit/debitcards?
o No,thisprocessonlyimpactseChecktransactions/recurringACHsignupsthroughCWP Doweneedtotakeanyactionwiththischange?
o No,thistransitionwillbeseamless,andyouwon’tneedtodoanything.