TID Employee Engagement - Q1

FIRST QUARTER 2021

EMPLOYEE ENGAGEMENT SURVEY ACTIONS CLARITY OF DIRECTION Ongoing

Completed Prior Quarter ●

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Presentation of Strategic Plan and Strategic Plan website Inaugural State of District Meeting

Looking Ahead

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General Manager Updates and TID Alerts Management Team Town Halls

Separate page on GRID with engagement survey action plans and updates

EFFECTIVE COOPERATION BETWEEN DEPARTMENTS Completed Prior Quarter ●

Ongoing

C2M, EIM, Wildfire Mitigation, Don Pedro Life Extension Project

Looking Ahead

VISIBILITY OF SENIOR MANAGEMENT

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Energy Core and Water Core meetings

Employee focus group on cooperation between departments

Ongoing ● ●

AGM Town Halls with administrations Management Team visits to all TID facility locations

FIRST QUARTER 2021

EMPLOYEE ENGAGEMENT SURVEY ACTIONS RECOGNITION OF ACCOMPLISHMENTS Ongoing ●

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General Manager reports at Board meetings recognizing employee accomplishments Service awards recognized by hand-written message from the General Manager AGMs recognizing service awards at Administration Town Halls

Looking Ahead

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Highlighting employee involvement in project updates on the Strategic Plan website Sharing of positive customer comments on the GRID and in General Manager Updates

Employee focus group on ideas for recognizing accomplishments Evaluate and update performance evaluation process

EMPLOYEES FEELING LIKE THEIR OPINIONS MATTER Completed Prior Quarter ● ●

Completion of Employee Engagement survey Presentation of engagement survey results with all employees

Looking Ahead

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Staff involvement in development of Strategic Plan

Conduct follow-up, check-in survey related to specific areas of opportunity