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Example #3 (Dawn)
A first-year medical resident is working in your office in December. She has gone in to see one of your long-term elderly patients with multiple medical problems who is complaining of a cough. The resident returns after spending 45 minutes with the patient and admits that she has yet to do the physical examination. You determine that the resident has the necessary knowledge and skills but does not perform to expectation.
What is your next step?
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- Do further analysis
- Develop a mutual action plan
- Document plan
- Evaluate effectiveness of intervention
PEP2 Facilitator’s Module 8 (Handling Problems), p. 8.16.
