Welcome to Germany!

Welcome to

Germany!

As you settle into your new surroundings, stop in at NATEX to see how we can help.

Serving the NATO Community since 1985

The NATEX Mission:

“To simplify and improve the lives of members of the NATO community.”

You’ll love the atmosphere and the experience!

NATEX offers a tremendous range of Tax Free premium brand names, and many services to help you get settled.

For everyday lifestyle needs, we are here to support you.

Demos & Events

Experience a host of fun and exciting Demos and Events we think you’ll love!

Check our event calendar and see what's on: natex.de/in-the-community

The NATEX Promise.

We will provide unrivalled support to help you every step of the way.

We will host a variety of activities and events that will enhance your social experience.

We know you better than anyone and we will provide those products and services you value most at any given time within the convenience of your local community.

Retail Plus Building #296 Opening Hours

Monday – Friday 10:30-18:00 / Saturday 10:00-17:00 / Sunday 11:00-17:00 Call us on 0049 (0)2451 48451 321 or e-mail contactus@natex.de

NATEX offers a broad mix of quality brand name clothing and footwear for men, women and children.

Fashion & Footwear

Our selection emphasizes the casual nature of the Military Family with an active lifestyle.

NATEX supports your lifestyle with products for the home.

Small appliances, cookware and dishware plus vacuums, linens and decor. To complete the home life experience NATEX also offers a range of quality BBQ’s and garden maintenance products.

Leisure & Entertainment

Home

NATEX understands the need for downtime, home relaxation and entertainment. Selections include toys and games for kids and adults. Gadgets, drones and models for the hobbyist while personal and home audio systems provide hours of entertainment at home or when travelling.

NATEX supports your active life through a variety of bikes, sports and fitness products. Digital activity trackers and mobile devices enhance your active lifestyle.

NATEX’s assortment of smart phones keep the Military Family connected while our selection of GPS’s provide direction for new destinations.

Auto Services Building #65 Our Service Centre offers everything you need to keep your vehicles running perfectly! Services are offered on

European and North

American specified vehicles.

Our helpful staff can assist

you with all inquiries and

advice.

And visit our NATEX Gas

Station for duty free gas.

Active Living

NATEX Garage

Monday – Thursday 08:00-17:00 Friday 08:00-15:00 Saturday & Sunday CLOSED Tel. 0049 (0)2451 6207252 E-Mail tirecenter@natex.de

NATEX Gas Station

Monday – Friday 08:00-17:00 Saturday & Sunday 12:00-17:00 Tel. 0049 (0)2451 632670 E-Mail contactus@natex.de

Convenience Plus Building #70 Opening Hours

Monday – Friday 07:30-18:00 / Saturday 10:00-17:00 / Sunday 11:00-17:00 Call us on 0049 (0)2451 6207 259 or e-mail contactus@natex.de

Simply convenient.

Think of us as the place to go to help reduce your stress – we are here for you. Simple, convenient shopping for your everyday needs.

We stock an incredible selection of wines and spirits. And we have product experts on hand to help you choose something to suit your palate.

NATEX offers a truly international assortment of wines. Our selection must meet our high standards of quality and value.

Wines We offer one of the largest selections in all of Europe. We also carry a range of limited edition cask strength whiskies you won’t find anywhere else.

International Selection

Single Malt Whiskies

We offer an international flair in our assortment of groceries and are committed to bringing you the freshest and best foods from around the world!

Starbucks Building #70

Welcoming you to the world of premium coffee!

Experience a host of Food and Beverage Tastings we think you’ll love!

You can find full details on Facebook, in our Flyers and on natex.de

Hot and cold lunch options available every day.

Lunch Specials We carry only the freshest, best quality meats which are prepared in-store daily. In addition, special cuts and special orders are available. Call our butcher at 02451 6207422 for any requests or questions.

Fresh n' Fast

Meat

Fresh options for lunch, dinner, snacks or anytime. We have many products in this line-up including delicious sandwiches, “broetchen”, veggie, salad and fruit options.

At our in-store bakery enjoy a super selection of bread, rolls, soft pretzels, croissants and more – freshly baked throughout the day.

Bakery Here you will find delicious and delightful coffee and beverages – something for everyone!

Opening Hours Monday – Friday 07:30-18:00 Saturday 10:00-17:00 / Sunday 11:00-17:00 Call us on 0049 (0)2451 6207 259 or e-mail contactus@natex.de

Shopping Eligibility Full details can be found on natex.de under "Home", then "What you need to know", and click on "Who Can Shop at NATEX?".

If you need further help, please contact us via e-mail: contactus@natex.de or go to our "Talk to Us" page at natex.de. We can then advise you about your specific entitlements.

ex.de www.nat

NATEX Rewards Become a NATEX Rewards Customer and start enjoying membership provileges, exclusive offers and a lot more! the Serving

since mmunity NATO Co

1985

After you receive your card in-store, signing up is fast and easy. Just visit natex.de/natexrewards

Looking for Employment?

NATEX is committed to our mission and those core values which promote a professional culture recognizing the importance of mutual respect, and a healthy work environment. Our guiding principles encourage open communication and support of one another.

To further strengthen our community, NATEX provides employment opportunities to many spouses/dependants of the members from the E-3A Component. We are an equal opportunity employer, promoting personal growth and career development.

Visit natex.de/employment or our Facebook page for future employment opportunities and status requirements.

E-3A Morale & Welfare With every purchase made at NATEX, a portion is returned to the E-3A Component – ultimately assisting the many viable services provided to you by the Base Support Division/Services Branch.

NATEX Online Be the first to know about Special Offers, Food and Drink Tastings, Demonstrations and Events. Discover what's NEW in our stores, and view sales and event flyers.

natex.de

facebook.com/natexnato

Your NATEX Shopping Privileges We would like to help you understand the current NATEX shopping entitlements at the NAEW&C Force E-3A Component in Geilenkirchen and Wesel Germany. Whether you are purchasing rationed goods or non-rationed goods at NATEX, you are required to show proof of your entitlement (this includes Starbucks) in accordance with E-3A Order 8.1-11.

The Component issues 3 different shopping cards to Component members based on their entitlements: 1. Green Shopping Card.

This allows the purchase of any non-rationed items without limit.

This also allows the purchase of any rationed items based on your ration card (ration cards can be provided by a support unit or the base, depending on your nationality).

Typically, all NATO military and civilian Component members (except DEU nationals) and their dependents are given Green Shopping Cards*.

2. Yellow Shopping Card.

This allows the purchase of any non-rationed items with a value limit of 75 euros (your total purchase can exceed 75 euros, but no one item can exceed 75 euros).

This also allows the purchase of any rationed items based on your ration card with no value limit.

(The 75 euro limit applies to non-rationed items only).

Typically, German military and civilian Component members and their dependents are given Yellow Shopping Cards*.

3. Red Shopping Card.

This allows the purchase of non-rationed grocery items only (no alcohol), with a maximum total sales volume of 20 euros.

You are not entitled to rationed items.

Typically, Local Wage Rate personnel, Consultants, Contractor, Interns or Temporary Staff and DEU personnel at San Staffel receive Red Shopping Cards (their dependants are not typically eligible)*.

E-3A Component Ration Items Policy Overview*.

200 cigarettes, 250gm or cigarette tobacco, 100 cigarillos or 25 cigars per week (purchase of these items will be marked on your ration card).

Up to 6 litres of liquor (including whiskey, gin and any liquor with 38% or higher volume of pure alcohol) per month – (purchase of these items will be marked on your ration card).

5kg of coffee and 250gm of coffee extracts per month – (purchase of these items will be marked on your ration card).

All purchases, whether rationed or non-rationed must be for personal use and consumption. * The shopping privileges at NATEX are controlled and dictated by the German Finance and Customs authorities.

E-3A Order 8.1-11 as part of their operating manual outlines the shopping eligibility and entitlements. The latest copy of the section that pertains to Shopping cards and Ration cards can be found at the following link: http://natex.de/e3a For additional questions about Order 8.1-11, please contact OFC-LAO@e3a.nato.int We sincerely hope this information has helped you. If you are in doubt as to your shopping entitlements or ID required to shop at NATEX, please feel free to contact us via our Talk to Us page at www.natex.de. We can then advise you about your specific entitlements.

Base Contacts

Chaplain Command Post E-3A Club Human Resources Office IMP Desk Sergeant (Routine) International Housing Referral Office Legal Adviser (NATO) Military Personnel Office Public Affairs Office Rotodome Dining Hall

Off Base Emergency Numbers / Medical 112 Fire

Police 110

2229 5555 4990 2324 / 2327 4819 4961 2470 2300 2486 / 2454 4955

On Base Emergency Numbers Fire Brigade 3333 Medical Emergency 4444 Police 2222

Local Restaurants Cam Nguyen – Asian Restaurant El Greco Greek Restaurant Haus Hamacher Havana Diner Med Kebaphaus Rauw Vegetarian Cafe Studio 54 Bar & Burgers Trattoria Pizzeria Il Genio

Konrad-Adenauer-Straße 170, 52511 Geilenkirchen, Germany Bundesstrasse 163, 52538 Gangelt, Germany Am Freibad 10, 52538 Gangelt, Germany Geilenkirchener Kreisbahn 7, 52511 Geilenkirchen, Germany Sittarder Straße; 52538 Gangelt, Germany Nieuwstraat 3, Sittard, Netherlands Putstraat 31, Sittard, Netherlands Karl Arnold Strasse146,, 52511 Geilenkirchen, Germany

things you'll need.

Shampoo

Conditioner

Body Wash

Shaving Cream Foam Shaving Cream

Shaving Cream Gel Shaving Creme

Don't speak German?

Spices

Toiletries

Don't worry – here are some of the most important

Das Haarshampoo / Das Shampoo / Das Haarwaschmittel Der Haar-Conditioner / Die Haarspülung / Die Pflegespülung

Das Duschgel / Die Duschcreme (with skin moisturiser)

Die Rasiercreme

Der Rasierschaum

Das Rasiergel

Die Rasiercreme

Die Rasierseife

Die Handseife / Seife

Antiseptic Das Handdesinfektionsmittel

Das Reinigungstuch

Das Papiertaschentuch/ Taschentücher

Hautpflege

Deo-Spray

Balsam

Der Sonnenblock

Die Sonnenschutzcreme/ Sonnencreme

Das Insektenschutzmittel

Die Zahnpflege

Zahnbürste

Zahnpasta

Zahnseide

Die Monats-Hygiene

Die Damenbinde

Tampon

Die Slipeinlage

Nelkenpfeffer Pfeilwurz Basilikum Lorbeerblätter Kümmel Selleriesamen/ Selleriesaat Schnittlauch Korianderblätter Zimt Nelken Cumin Curry Bockshorn Knoblauch

Allspice Pimento

Arrowroot

Basil

Bay Leaves

Caraway Seed

Celery Seed

Chives

Cilantro

Cinnamon

Cloves

Cumin

Curry

Fenugreek Seed

Garlic

Ingwer körniges Küchensalz Muskatblüte Marjoran Muskatnuß Petersilie Rosmarin Salbei Bohnenkraut Estragon Gereinigter Weinstein Thymian Gelbwurz / Curcuma Vanille-Essenz

Old Style Shaving Soap Hand Detergent/Soap Hand Sanitizer Wet Wipe Tissue Skincare Deodorant Deos Lotion Sunblock Sunscreen Insect Repellent

Dental Care

Toothbrush

Toothpaste Floss Dental

Feminine Hygiene

Sanitary Napkin

Tampon

Panty-liner

Ginger Salt Substitute Kosher Mace

Marjoram

Nutmeg

Parsley

Rosemary

Sage

Summer Savory

Tarragon of Tartar Cream

Thyme

Turmeric

Vanilla Extract

Meat

Ente Gans Hase Kalb Kotelett Niere Schinken Freilandhaltung Geräuchert

Duck Goose Hare Veal Meat Chop Kidney Ham Free-range Smoked

Milch Vollmilch Halbfettmilch Magermilch Ziegenmilch Kondensmilch Milchpulver Buttermilch

Sahne-Milch Sahne Fettarme Sahne Schlagsahne Schlagsahne Saure Sahne Eis

Käse Mittelharter Käse Geriebener Käse Hartkäse Halbfester Käse Hüttenkäse Rahmkäse

Weichkäse Blauschimmelkäse Eier Butter

Margarine Joghurt Pasteurisiert Unpasteurisiert Fettfrei Gesalzen Ungesalzen

Laktose

Homogenisiert

Dairy

Das Waschmittel Das Vollwaschmittel Das Buntwaschmittel Farbwaschmittel Das Feinwaschmittel Das Wollwaschmittel Daunenwaschmittel Das Waschpulver/ Vollwaschpulver/ Das Flüssigwaschmittel Die Waschmitteltabs Wäschedesinfektionsmittel Der Weichspüler Die Wäschebleiche/ das Bleichmittel Seife Geschirrspüler Spülmittel

Laundry Detergent for "white" laundry+ bleaching agent For coloured textiles without bleaching agent For fine fabrics For wool For textiles with down/feather Washing Powder Liquid Tablets Laundry Sanitizer Fabric Conditioner / Softener Fabric Bleach Soap Dishwasher Tablets Dishsoap Filet Geschnetzeltes Kaninchen Wild Lamm Rind / Rindfleish Speck Rotes Fleish Gekochte fleisch

Milk Whole milk Reduced fat milk Skim milk Goat’s milk Condensed milk Powdered milk Buttermilk Half and half Milk Cream Light cream Heavy cream Whipped cream Sour cream Ice cream Cheese Semi-hard cheese Grated cheese Hard cheese Semi-soft cheese Cottage cheese Cream cheese Soft cheese Blue cheese Eggs Butter Margarine Yoghurt Pasteurized Unpasteurized Fat-free Salted Un-salted Lactose Homogenized

Cleaning Supplies

Fasan Hackfleisch Huhn Zunge Leber Schwein Wurst Weisse Fleisch Gepokelt

Fillet Diced Meat Rabbit Venison Lamb Beef Bacon Red Meat Cooked Meat

Pheasant Ground Meat Chicken Tongue Liver Pork Sausage White Meat Cured

Condiments Olivenöl

Olive Oil

Sesamöl

Sesame Oil

Maiskeimöl Rapsöl

Corn Oil Canola Oil

Pflanzenöl

Vegetable Oil

Erdnussöl

Peanut Oil

Gewürzessig

Vinegar

Weinessig

Wine Vinegar

Malzessig

Malt Vinegar

Apfelweinessig Majonnaise Senf Ketchup Honig

Cider Vinegar Mayonnaise Mustard Ketchup Honey

Ahornsirup Maple Syrup Zitronenaufstrich Himbeerkonfitüre Orangenmarmelade Erdnussbutter Schokoladenaufstrich

Lemon Curd Raspberry Jam Marmalade Peanut Butter Chocolate Spread

How else do we help you? you

You Asked, We Did it!

we did it!

asked

Our customers are always suggesting ideas, and we do everything we can to bring these to life!

We have brought you North American products, opened early for breakfast, introduced a Price Drop program, and we even opened a Starbucks – because you asked!

Ideas of your own? Then let us know! Get in touch via www.natex.de/talk-to-us

Appliances Program We developed a used appliance program to help new families moving into the community. In August each year, a limited number of used washers, dryers, refrigerators and transformers are brought in to sell at very affordable prices. Prices for the appliances are usually around €100. See our NATEX Retail Plus store for details.

Speciality Foods For those customers with special dietry requirements, we offer a range of products specifically for your needs.

Special Order Program Our selection doesn’t end at the store!

If you want a product you don’t see in the store, let us know. Our Special Order experts will do their best to work with our suppliers and order it in for you! You get the item you want at a tax-free price.

Simple as that!

Home Essentials We recognize the challenges faced in moving to a new community.

We put together a catalogue of Home Essential products for you. These are very affordable small appliances, cookware, telephone and other items you need. We even offer you a 10% discount on them when you buy 2 or more!

Just look for the Home Essentials label.

Sponsorships & Donations We’re happy to support our community in different ways, supporting many of the clubs, organizations and activities in our local NATO community including;

• 20 Years of the CFMWS • AFNORTH Christmas Fayre

• African American Heritage Committee Fundraiser

• AFSA Color Run • Anita-Lichtenstein-

Gesamtschule BBQ

• CAOC Uedem

International Night

• CFSU Terry Fox Campaign • Dutch NSU King’s Day • GK Flyers Hockey Club • HQ ARRC Innsworth Festival UK

• International Pool Party • NATO E-3A Foggy Fields • NATO E-3A International Dog Biathlon

• NATO E-3A Softball Team • NATO E-3A Sports Day • NATO Helps Children • NATO Kalkar / Wesel /

CAOC International Club Family Bingo

• NATO Rocks International Military Spouse Night

• NATO Tiger Meet • Niederheid Canada Day

• ORCAS International Swim Team

• Polish Air Force NSU • Team 5/6 St. Patricks Day • Tiger Council Luncheon • Tri-Border Independence Day Fest

• U.S. Air Force Ball • USAFE Combined

Graduation Ceremony

• USAF Top III • USAF Warrior Day

Talk to us!

By E-Mail contactus@natex.de

Help at NATEX Click the "Help at NATEX" button at the top of natex.de, fill out the form and click Send!

Facebook

Phone

facebook.com/NATEXNATO Convenience Plus Tel. 0049 (0)2451 6207 259

Retail Plus Tel. 0049 (0)2451 4845 1321 Auto Services Tel. 0049 (0)2451 6207 252 Gas Station Tel. 0049 (0)2451 6326 70

Wesel Duty Free Tel. 0049 (0)2811 6426 694

Where to find us.

1 NATEX Admin. & AMSTO

3 NATEX Retail Plus

2 NATEX Convenience Plus

4 NATEX Garage & Gas Kiosk

4 1 2 3