POWERED BY:
WHY REINSURE WITH TRUWARRANTY? • No more risk than a retro. • Get total transparency on pricing. • Maximum flexibility on claims handling. • 100% compatible with your existing reinsurance arrangement. • Unique reporting that allows dealers to see online exactly how their program is performing—and reconcile their bank accounts to the penny.
TruWarranty combines best practices in compliance, technology, and underwriting strength: • Products underwritten in partnership with Fortegra • Most advanced reporting available, anywhere • Online dashboards show you exactly how your dealerships perform • All-digital contract administration and tracking • Full reinsurance participation, using your existing provider • TruCompliance Management System ensures compliant personnel • Innovative claims adjudication via YDE partnership • Private labeling available on all F&I products
TruWa
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Don’t see what you’re looking for? You can bet we’ve got it—just ask.
Interior and exterior appearance protection, with the best coverage available. Our program protects paint, upholstery, and more against spills, stains, fading, spotting and other damage.
One bundle to rule them all: Key Replacement, Paintless Dent Repair (PDR), Windshield Protection, Cosmetic Alloy Wheel Protection, Interior and Exterior Appearance Protection and 24/7 Emergency Roadside Asistance.
Statistics
National
• $1.1 Billion in Gross Annual Sales • A.M. Best Rating of A- (Excellent) for Our Subsidiaries • $1.5 Billion in Assets • Over 10 Million Consumers Protected • Nearly $868 Million in Written Premium • Products and Obligor Services Across All 50 States, DC and the UK • Stockholder Equity of $259 Million • Eight In-house Insurance Companies • A Tiptree Inc. Company (NASDAQ: TIPT)
• Headquartered in Jacksonville, Florida • 7 U.S. Locations • Licensed for the Sale of Credit and Automotive Insurance, Vehicle Service Contracts, Consumer Products, Wireless Protection Products, Motor Club and Roadside Assistance Programs • Second-Largest Credit Insurer in U.S.
Eight In-House Insurance Companies Property and Casualty • Lyndon Southern Insurance Company • Insurance Company of the South • Response Indemnity Company of California • Blue Ridge Indemnity Company • Fortegra Europe Insurance Company Ltd. Life and Health • Life of the South Insurance Company • Bankers Life of Louisiana • Southern Financial Life Insurance Company
• Beaverton, OR
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Novi, MI
• Omaha, NE • Paducah, KY Athens, GA• Marksville, LA •
Jacksonville, FL
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History 1978 FOUNDED
2010 MOTOR CLUBS
2010 FORTEGRA IPO
2012
Fortegra acquires Motor Clubs
Life of the South offering Credit Life & Disability Protection
2014
WARRANTY & MOBILE
TIPTREE INC.
Consumer protection for appliances, electronics, furniture, mobile devices and more Rigorous public audit and Sarbanes-Oxley Compliance
Claims Contact Center • Multiple domestic locations—no outsourcing • Toll-free hotline with under 30 second average answer time • Average claim call time is less than 4.5 minutes • Experienced claim examiners Simple Claims Process • Easy online process available • Claims settled over the phone with a live person • Contract located with customer name and address • Most claims concluded within 7 to 10 days
2016 TRUWARRANTY
2018 BILLION
TruWarranty partners with Fortegra
Gross Annual Sales Fortegra unites product groups under new Fortegra brand and joins Tiptree
Voice of the Customer • Utilize 3rd party survey expert for non-biased customer feedback • Net Promoter Score allows Fortegra and client specific benchmarking • Real time data allows us to respond accordingly to customer feedback • Identifies areas of opportunity for improvement and training • Data trends allow for comprehensive client program review Terms & Conditions • Included with point-of-sale materials • Available for download online
100% Digital Compatible with all DMS and menus—installation consists of a simple form change.