OVER 40,000 CARS SOLD THROUGH 74 FRANCHISES IN 7 DIFFERENT STATES USING 1 APPEARANCE PROTECTION PROVIDER MAKES 0 SENSE !
Some rooftops like the chemistry but not the program. • Program is too “one size fits all” • Lacks options for lower years (why a 7 year warranty on a 3 year lease) • Too costly
• Too time consuming • Hassle for service to schedule • Application time • Re-Detail if been on the road • Loaner cars
Some rooftops like the program but not the chemistry. • Negative online reviews • Negative claims experiences • Too slow to get product
• Lacks Customer Service • Old school marketing
Some rooftops desire a product that fits for their store. • Fast Application through car wash tunnel • Wet Application applied at PDI • Will forgo National Brand Name for quality product and higher profit • Brands change formulas and application methods. This change may not be to the benefit of my stores
has created a solution to manage all these concerns
and more!
dry If you believe that chemistry for appearance is a hype. You do not have to support products you do not believe in – you can still enhance the customers ownership experience by supporting the warranty. • Allows 1 -7 years of non-cancellable coverage with AM application • 1 year low-cost can be included in addendum • Same coverage without the application time
WET If you believe that chemistry provides the protection – Allow your GM’s to decide which chemistry best fits their store. • Stores that have trained After Market Specialists and are equipped to explain the features and sell the benefits of a product application. • Stores have had great success with the Sales Team being trained to present can stay with a product application • Stores that have built consumer confidence in a good product application.
ADMIN Previously, the only way to accomplish this was to have multiple administrators. EXOGloss has negotiated product pricing from the major appearance providers and coupled that with our rock-solid admin abilities to form a single point of contact for multiple chemistry platforms.
By Centralizing Admin – • The business office has fewer points of contact • All training can be coordinated with one phone call • Dealer group will have multiple chemistries – but one point of contact • Program changes can be done with one request • Do you want to add Full tire and wheel to appearance (not just cosmetic)? • Create specific bundles. Such as: • Rust for the northeast • Bi-annual Antimicrobial application to customers vehicle • Include any F&I product into a Super Bundle
CLAIMS All managed by a single source utilizing modern technology to enhance the customer experience. They may contact the claims team. • By phone 24/7/365 • Through Email • Via the website • Or through our APP or a Dealer Branded App