EVERY missed opportunity qualifies for monthly payments with 0% interest.
AFTER THE SALE
VEHICLE SERVICE CONTRACTS
AVAILABLE ANYTIME 100% ONLINE, WITH 100% TRANSPARENT PRICING Most service contracts are only offered at the time a vehicle is purchased. With TruFollowup, you can offer VSCs anytime, even after the sale. Customers shop for coverage on your very own dealer branded web page, and choose the coverage and payment options that are best for them in 4 easy steps -- all online, with no phone calls and no hard sales tactics.
CONTROL It’s your decision who receives our thoughtful dealer-branded email campaigns. We understand the importance of your dealership’s reputation, and never use call centers or hard-sales tactics. YOU CONTROL THE ENTIRE PROCESS.
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EXTRA PROFIT Every TruFollowUp sale includes an onsite inspection by our network of trained professionals. This keeps cancellations low and potential underwriting profits high.
www.trufollowup.co Compatible with your existing reinsurance position.
SIGN UP ONLINE TODAY AND GET STARTED NEXT WEEK.
GET STARTED WITH
Getting started is easy.
3 SIMPLE STEPS TO RECAPTURE MISSED OPPORTUNITIES. NO CALL CENTERS AND NO HARD SALES TACTICS. TruFollowUp is a turnkey solution for your dealership. No charge to get started, and no monthly costs—ever. We only get paid when your missed opportunities buy, and we are 100% compatible with your existing F&I Office.
Step 1 Sign your dealership up online at no cost. We brand your new landing page and email campaign to your dealership.
Step 2 We guide you through mining your DMS for the email addresses of all missed opportunities, and send them a thoughtful series of 6 emails linking to your new TruFollowUp website.
Step 3 You make commissions and potential underwriting profits from those customers who opt to buy their dealer-branded VSC online, both now and in the future. And your CSI doesn’t take a hit.
Coverage options are simple and easy to understand. Customers are offered 3 coverage levels to choose from based on their needs and their budget. GOOD Covers the things that make a car go and are typically the costliest to repair, like the engine and transmission. BETTER Stated-term coverage which protects the majority of the vehicle. BEST Exclusionary coverage that provides the best protection available.
www.trufollowup.co
MAKE YOUR ADMIN FEE DISAPPEAR
wrap + =
Exclusionary Coverage to 150,000 Miles $19
wrap
Agent Commission
Admin Fee
+
$19 $69 wrap Admin Fee Admin Fee
+
Agent Commission
$69
+
$100
+
Admin Fee
$81
+
Claims Reserve
Agent Commission
+
$100
+
Starting Claims Reserve
$100
$100
=
Dealer Cost
Starting Claims Reserve
=
Dealer Cost
$317
=
Dealer Cost
$217
$286 $367
• TruWrap Exclusionary backed by A-rated insurance • Available nationwide, with beautiful dealer-branding • 24/7 Roadside Assistance included • All-digital and 100% compatible with your existing menu • ReinsuranceAnywhere means 100% compatibility with your existing reinsurance position Powered By:
administration available
STOP THE DOUBLE DIPPING
+
wrap
SUPERCHARGE THE KUNES NO FEAR PROGRAM. Give every customer lifetime powertrain coverage, and upsell to exclusionary wrap coverage—all designed to increase dealership retention. Reporting that keeps you on top of all things F&I
•
Offer a lifetime powertrain on every vehicle, new and used.
•
Up-sell to exclusionary coverage with TruWrap—out to 150,000 miles
• •
Make your lifetime admin fee disappear when you sell TruLifetime with TruWrap Add in prepaid maintenance to supercharge your customer retention.
Upsell to TruWrap to gain exclusionary coverage out to 150,000 miles for all major brands and stop the administrator “double dipping” with the industry’s first Disappearing Admin Fee. We drop the admin fee for TruLifetime when you upsell to TruWrap—an industry-first. Never pay twice again for the administration of your powertrain and wrap program when they are sold together.
For Claims Call
888-800-2251
www.truwarranty.co
lease SHORT TERM
WEAR AND TEAR PROTECTION
Extend your protection BEYOND your vehicle manufacturer’s warranty.
BENEFITS Designed specifically with lease and shorter-term finance deals in mind. No deductible. Covers items excluded by most manufacturer and third party warranties 24-hour Roadside Assistance with support in all 50 states, 24 hours a day, 365 days a year. Towing to customer’s nearest dealership or authorized service provider. Rental car reimbursement up to $35 per day for up to 10 days, if required, due to a covered mechanical breakdown. Trip interruption coverage - up to $200 per day for up to 5 days if the customer is more than 100 miles from home when they suffer a mechanical breakdown.
FLEXIBLE TERMS 12/24,000 24/30,000 27/33,750 27/27,000 36/36,000 36/45,000
39/39,000 39/48,750 42/42,000 42/52,500 48/48,000 48/60,000
ELIGIBILITY Powered By:
Available on new and previously untitled vehicles with less than 10,000 miles on the odometer Contract term months and miles are “add on”. Coverage term begins on the contract sale date and odometer reading at the time of sale.
truwarranty.co
No deductible.
SPECIFICALLY DESIGNED FOR LEASE AND SHORTER-TERM FINANCE
lease Vehicles aren’t cheap.
DRIVERS SPEND AN AVERAGE OF $1,186 PER YEAR ON VEHICLE MAINTENANCE COSTS. TruLease will cover the replacement of common items due to wear and tear as well as cover major mechanical components, helping keep your vehicle on the road. UP TO 1,500 COMPONENTS COVERED Engine Transmission Drive Axle Steering Wheel Alignment Battery Fuses, Lightbulbs & Headlamps Fuel & Electrical System
TruLease provides coverage for replacement of wearable items that are commonly excluded by manufacturer and third-party warranties, such as brake pads and rotors, the vehicle’s battery, wiper blades, belts, hoses, fuses, light bulbs and headlamps, while also providing protection against breakdowns. And you’ll receive additional benefits such as emergency roadside assistance and rental car and emergency travel reimbursement coverage. Drive confident knowing you have coverage of up to 1500+ components even after your manufacturer’s warranty has expired.
Factory Installed Navigation Audio High-Tech Components Climate Control Brake Pads & Lining Struts Shocks, Front & Rear Suspension Belts & Hoses
truwarranty.co
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ELIGIBILITY AND PROGRAM HIGHLIGHTS
EXCLUSIONARY AND STATED COVERAGES THAT ARE THE BEST IN THE INDUSTRY. No separate ceding fees. No loss adjustment expenses. Easy to reinsure. Customized claims handling. NEW UNLIMITED
ELIGIBILITY Current PLUS 2 Model Years Up to 35k miles on odometer at TOS TERM NO MILEAGE LIMIT Terms up to 96 months WRAP Coverage available by Manufacturer Warranty Term
COVERAGE • $100 Disappearing (ZERO) Deductible when repaired at Selling Dealer • Roadside Assistance Benefits included • Pays Posted Labor Rate/Retail Time at Selling Dealer • Same Day Claims Settlement via Credit Card • Exclusionary Coverage up to 125k miles at time of Sale, or 96 months for unlimited program. • Component coverage includes Powertrain,Powertrain Plus, Comprehensive, and Smart Tech
PRE-OWNED UNLIMITED
ELIGIBILITY Current PLUS 2 Model Years Up to 60k miles on odometer at TOS TERM NO MILEAGE LIMIT Terms up to 72 months
• Rated by Asian; Domestic plus Volvo & VW; and European plus Corvette
CANCELLATION/TRANSFER • Full refund within first 30 days • Prorated refund with $75 fee after 30 days • Transferable to another private party ($50 fee)
PRE-OWNDED
ELIGIBILITY Up to 10 + Current Model Years Up to 125k miles on odometer at TOS TERM All terms are add on time and miles Terms up to 120 months and 125k miles
ROADSIDE ASSISTANCE • Towing Assistance • Flat Tire Assistance • Fuel, Oil, Fluid and Water Delivery Service • Lock-out Assistance • Battery Assistance
truwarranty.co
0221-V01
WHAT’S PROTECTED
Bundle your vehicle coverages together:
PROTECT YOUR VEHICLE INVESTMENT
Tire & Wheel Coverage
Our Tire & Wheel coverage includes curb damage and cosmetic/alloy wheels.
Key Replacement Coverage
Dent & Ding Coverage
Windshield Coverage
24/7 Roadside Assistance For Claims Call
888-800-2251
Powered By
This document summarizes certain features of the 5-in-1 Protection program. Please refer to the contract provisions for additional information including details of benefits, specific exclusions, conditions, and limitations.
Our bundle program is the perfect way to protect your vehicle in multiple ways.
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Walkaway GAP at competitive prices, with the coverage you’d expect. First dollar coverage to ensure your reinsurance position never takes a hit.
GUARANTEED ASSET PROTECTION
“Walkaway” means there’s no negative impact on your existing reinsurance position. Backed by A-rated insurance company Best-in-class claims adjudication
ALL DIGITAL Sign your dealership up online. Just upload a new form, and TruGAP is installed. Compatible with all menus and DMS
FLEXIBLE Three terms, up to 84 months. Up to $125,000 coverage for new and used vehicles. Completely compatible with your existing VSC offering. Dealer packs are easy to include. Approved with all major lenders, including Toyota, Ford, and more. Filed and compliant in all 50 states. Thanks!
AFFORDABLE Powered By:
Stop paying more for training on a product that is flying off the shelf. Factory-direct pricing means your dealership costs are: $120 / $160 / $216, all in.
For Claims Call
888-800-2251
Deductible reimbursement up to $1000. For both loans and leases.
GET STARTED WITH
Getting started is easy.
THE WHOLE PROCESS TAKES PLACE ONLINE, WITH NO PHONE CALLS AND NO HARD SALES TACTICS. Once your DMS is integrated with TruReports, we will design a dealer branded email campaign and deploy it to your past clients who may be in need of a VSC. Readers will be directed to you dealer branded web page where they can purchase coverage in just 4 easy steps:
Step 1 Customers provide their vehicle’s year, make, model and mileage to help us find all available options.
Step 3 Customers review our transparent pricing immediately online—no need to give a phone number or email address.
Step 2 With our help, they find the best plan to fit their driving habits, needs and budget.
Coverage options are simple and easy to understand. Customers are offered 3 coverage levels to choose from based on their needs and their budget. Customers choose from 3 levels of coverage: GOOD Covers the things that make a car go and are typically the costliest to repair, like the engine and transmission. BETTER Stated-term coverage which protects the majority of the vehicle. BEST Exclusionary coverage that provides the best protection available.
Step 4 Customers securely input their payment information, select the best terms for their needs and confirm their coverage. 0121-V02
Warranties and Service Contracts for all the brands your dealers sell
13+
YEARS IN BUSINESS
50
COMPLIANT IN ALL STATES
BEST IN CLASS CLAIMS ADMINISTRATION
Designed for dealerships: our simple selling interface provides a quick path to significant revenue.
• Headquartered in Joplin, MIssouri • Founded on Groundhog Day, 2008 • Servicing 500+ dealers nationwide • All claims paid by virtual credit card, instantly • No paper forms— everything is electronic • Easy remitting process, using ACH or eChecks
We are now AM Best Financial Category VIII,
40+
YEARS IN BUSINESS
A-
35,000,000
A.M. BEST FINANCIAL STRENGTH RATINGS OF EXCELLENT
CONSUMERS PROTECTED WORLDWIDE
As a vertically-integrated insurer, we have the structure and flexibility to support a variety of warranty products and risk structures.
PRODUCTS VSC • Ancillary • GAP • Diminished Value • VVP • MSI •
• Motor Club •
Key Auto • Powersports • RV • VPP •
• Home
Electronics •
VERSATILE RISK STRUCTURES First Dollar & Failure to Perform • Flat Fee & Percentage Fee • 100% Re-insured CFC or NCFC •
Proud Partners With
*Fortegra®
• A/O & DOWC
Designed For Reinsurance 100% compatible with your existing reinsurance program 100% participation in underwriting profits No changes needed to your existing reinsurance program Backed by A-rated Insurance and Compliant Nationwide
www.trufollowup.co