EXO Service Drive Plan

TURN YOUR SERVICE DRIVE

INTO A SALES DRIVE! WE HAVE THE TOOLS!

Building Revenue

backed by a RECOMMENDATION Customers are willing to buy But, they do not want to feel sold! By suggesting “recommended products” your Service Department can build Revenue and improve Retention!

REVENUE Service revenue is a key component of a dealership's success.

Expand your Service Drive into a Sales Drive by offering Product Warranties and Service Contracts for specific components. The additional revenue will quickly help you achieve your goals.

RETENTION Customers are most likely to return to the dealership for service on products purchased at that dealership.

on Product Sales

F A Q: What if my Service Advisors are already short on time?

With self-directed POS material and online content, your team will not be slowed with FAQ’s How will the advisors get trained?

All products are intuitive and easy add-ons to current products. Online and/or in person training can be arranged as needed.

Who will be able to explain the features and benefits to the customer?

Our Menu will walk the customer through all the Features and Benefits of the products How will we contract the customer?

Using TruMenu or our online Portal - Customers will be able to have a hassle free check out

EXOGLOS PROVIDES INTERIOR AND EXTERIOR APPEARANCE PROTECTION FOR UP TO 7 YEARS. COVERAGE FOR THE INTERIOR INCLUDES PROTECTION AGAINST STAINS, RIPS, BURNS, AND TEARS. COVERAGE FOR EXTERIOR INCLUDES PROTECTION AGAINST BIRD DROPPINGS, TREE SAP AND OTHER ENVIRONMENTAL ETCHING PROBLEMS.

Sales Opportunities Upsell Detail Packages to the Ultimate Detail which includes 1 year paint protection and interior protection.

Upsell Detail Packages to the Platinum Detail which includes 7 year paint protection and interior protection.

MARKETING MATERIALS The best interiorWhy and exterior appearance F&I program possible…

For Claims Call

866-217-5309

with the chemistry of your choice.

SERVICE DRIVE PROGRAM

? bird drop etching protection

EXTERIOR + INTERIOR PROTECTION

rips & burns protection

Factory paint is about the thickness of a sheet of paper.

interior and exterior

protection

SETUP FEE AGENCY MARKUP DEALER COST prevention

$199 $50 $249

The best interior and exterior appearance F&I program possible…

When environmental hazards like Bugs, Tree Sap and Hard Water etch into your paint – you may be removing the very component protecting your car's surface.

THE FINEST NAME IN AUTOMOTIVE CHEMICAL SEALANTS

with the chemistry of your choice.

Ultimate warranty coverage

Paintlook is the most expensive component to keep thatFactory new car on a vehicle today.

The condition of the paint (curb appeal)

Assists in keeping your vehicle’s resale value

protection

All warranties completely transferable

bird drop etching protection

dramatically affects the ExoGloss Appearance Protection provides maximum coverage forresale value of the vehicle. Protect your investment your vehicle’s treated surfaces by utilizing the latest technology advancements in surface products.

Interior Stains along with Rip, Burns and Tears

will reduce the trade-in value of your vehicle.

In today’s market service drives will need a EXOGloss Interior will protect surfaces from food spills, diaper spills, and pet Repair or replacement microbial Suppression system and avenues to increase accidental stains.fabric, leather or Should covered exterior painted surfaces, interior damage occur, we will repairprocess! or replace the damaged area with revenue. Let ExoGloss helpvinyl you manage this zero out-of-pocket expense to you. It’s that simple.

• Repair or replacement of covered damage • No per-occurrence limit • Zero deductible, or out-of-pocket expense • Hassle-free claims process • Mobile technicians utilized, when available

For Claims Call

888-800-2251 the best

Will reduce the maintenance time and expense on your vehicle - Allowing you to have a better experience of ownership.

possible. odor protection

lasting value

$200 FAST FOOD SPILLS

$200 INSECT DAMAGE ON BUMPER

$550 RIP OR TEAR IN SEAT*

$200 TREE SAP DAMAGE TO HOOD

$250 BLUE JEAN DYE TRANSFER

$200 BIRD DROPPINGS ON ROOF

$650 OIL STAIN IN BACK SEAT

$200 PAINT OXIDATION ON HOOD

$1,250

$200

Replace seat panel

Repair hole

Replace seat cover

Replace seat panels

interior protection

interior and exterior protection program

monthly maintenance fee love bug protection Will provide warranty coverage will $149 up to 1000 R/O’s provide unlimited repairs for covered agent commission items with $0 deductible paint protection $249 up to 1999 R/O’s $50 + 25/1000 Claims managed through our proprietary $349 up to 2999 R/O’s APP that connects you directly to one of our friendly technicians upsell JUICE STAIN ON CARPET WATER SPOTS ON TRUNK 1 year interior stain + odor protection* agent dealer HARD customer Replace floor mats Reconditioning of trunk $25 $39 $79

*must have pcmi access

interior protection

Keeps your vehicle looking “showroom” rips &new burns

e x o g l o s s .CO M 0121-V02

0421-V03

Repaint front bumper

love bug protection

Enhance your vehicle’s value

Repaint roof

Repaint hood

with exogloss protection, you pay $0!

odor protection

paint protection

Repaint hood

Improving the look of your vehicle with ExoGloss makes it worth more money when it comes time to trade it in.

For Claims Call

866-217-5309

All around protection

Protect the exterior of your vehicle from UV rays, bird waste, tree sap, insects, hard water, acid rain and more.

Protect the interior of your vehicle from stains, spills, discoloration, fading, and more.

550-DM REV 0421-V03

Protect your vehicle with our Appearance Bundle.

Coverage includes protection for: Key Loss Interior appearance protection Exterior appearance protection Cosmetic Wheel damage Windshield protection PDR (PAINTLESS DENT REPAIR) Roadside assistance 24/7

Sales Opportunities Upsell from Platinum detail.

Customers who have had a recent experience with any of the above losses.

MARKETING MATERIALS The best interior and exterior appearance F&I program possible… with the chemistry of your choice.

rips & burns protection

For Claims Call

866-217-5309

bird drop etching protection For Claims Call

866-217-5309

ONE BUNDLE TOINTERIOR RULEAPPEARANCE THEMPROTECTION* ALL Protection against accidental stains from food, drink, pets, and anything else you can think of. We even include coverage rips, burns, and tears KEY REPLACEMENT

ExoBundle not only protects your customers PROTECTION* against the expense ofEXTERIOR stolenAPPEARANCE or lost keys, but against environmental factors that cause damage to your paint. Such helps eliminate the Protection hassles of an already bugs, bird droppings, hard water etching, paint overspray, acid rain and more. stressfulas situation.

interior protection

PAINTLESS DENT REPAIR (PDR)

Easy-to-use coverage for new and used vehicles that preserves the vehicle’s resale value while avoiding the time and high cost of body shop work.

WINDSHIELD PROTECTION

ExoVision ensures your customers’ windshields KEY REPLACEMENT stay looking good by protecting against chips Protects you against the expense of stolen or lost keys but helps eliminate the and scratches. hassles of an already stressful situation.

COSMETIC ALLOY WHEEL PROTECTION

your customers peace of mind when it Six products bundledGive comes to keeping their wheels in excellent condition. Our coverage protects against together to make lifescuffing, pitting, corrosion, and brake dust

easy

buildup.

love bug protection

ForINTERIOR Claims ANDCall EXTERIOR APPEARANCE PROTECTION

866-217-5309 .

Combines all the benefits of ExoGloss and PAINTLESS DENT REPAIR (PDR)* ExoClean. You pick the chemistry to use, and we coverage for new and used vehicles that preserves the vehicle’s facilitateEasy-to-use the rest. resale value. Protection for when Dents Occur.

odor protection For Claims Call

paint protection

866-217-5309

24/7 EMERGENCY ROADSIDE ASSISTANCE

Get help anywhere in the nation, any time of day.

Our Roadside Assistance gives your customers 0421-V03 peace of mind.

KEY REPLACEMENT

INTERIOR AND EXTERIOR APPEARANCE PROTECTION

Six products bundled together to make life

ExoBundle not only protects you against the expense of stolen or lost keys, but helps eliminate the hassles of an

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WINDSHIELD PROTECTION* COSMETIC ALLOY WHEEL PROTECTION* superior interior and exterior protection in one.

Provide repair of windshield chips, cracks, and stars. In addition, it reduces micro (SZIVEKI VITEMV JSV WGYDzRK TMXXMRK SV GSVVSWMSR SJ ]SYV EPPS] [LIIPW ;MXL XSHE]W abrasion which is known to create “night blindness”. A tremendous safety feature. PS[ TVSǰPI XMVIW HEQEKI XS VMQW MW QSVI PMOIP] XLER ER] SXLIV XMVI SV [LIIP HEQEKI

already stressful situation.

easy

.

24/7 EMERGENCY ROADSIDE ASSISTANCE Our Roadside Assistance gives you peace of mind.

Get help anywhere in the nation, any time of day.

ONE BUNDLE TO RULE THEM ALL * $0 deductible and NO limit on the number of claims

650-DM REV 0421-V03

KEY REPLACEMENT

ExoBundle not only protects your customers against the expense of stolen or lost keys, but helps eliminate the hassles of an already stressful situation.

PAINTLESS DENT REPAIR (PDR)

866-217-5309 532 S. Main Street

COSMETIC ALLOY WHEEL PROTECTION

PAINTLESS DENT REPAIR (PDR)

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Easy-to-use coverage that preserves the vehicle’s resale

in excellent condition. Our coverage protects against

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Joplin, MO 64801 truwarranty.co

one bundle to rule them all

COSMETIC ALLOY WHEEL PROTECTION

INTERIOR AND EXTERIOR APPEARANCE PROTECTION

Key Replacement

Combines all the benefits of ExoGloss and ExoClean. You pick the chemistry to use, and we facilitate the rest.

to make life easy .

Windshield Protection

24/7 EMERGENCY ROADSIDE ASSISTANCE

Cosmetic Alloy Wheel Protection

WINDSHIELD PROTECTION

24/7 EMERGENCY ROADSIDE ASSISTANCE

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protecting against chips and scratches.

Roadside Assistance gives you peace of mind.

24/7 Emergency Roadside Assistance

EXOGLOSS.COM

WINDSHIELD PROTECTION

ExoVision ensures your customers’ windshields stay looking good by protecting against chips and scratches.

Give your customers peace of mind when it comes to keeping their wheels in excellent condition. Our coverage protects against scuffing, pitting, corrosion, and brake dust buildup.

Six Products Bundled Together

Paintless Dent Repair

Appearance Protection

Easy-to-use coverage for new and used vehicles that preserves the vehicle’s resale value while avoiding the time and high cost of body shop work.

0421-V03

Get help anywhere in the nation, any time of day. Our Roadside Assistance gives your customers peace of mind.

0421-V03

THE EXOVISION PRODUCT IS A SAND BASED POLYMER THAT MAKES WINDSHIELDS SMOOTHER AND MORE UNIFORM. THIS REDUCES MICROABRASIONS, IMPROVES VISIBILITY, AND STRENGTHENS THE SURFACE WITH A FLEXIBLE COATING THAT INCREASES PROTECTION FROM ROAD HAZARDS. WINDSHIELD REPAIR COVERAGE CAN BE INCLUDED FOR TERMS UP TO 8 YEARS.

Sales Opportunities Cross sell with replacement wiper blades Cross Sell with any windshield replacement.

Upsell to Repair/Replace coverage for domestics or luxury vehicles

MARKETING MATERIALS For Claims Call

866-217-5309

features and benefits No deductible Up to 7 years of coverage No limit on occurrences or claim benefits For Claims Call

866-217-5309

Available on new and used vehicles (at time of sale only)

repairs At your convenience

at your home, office or selling dealer

protects your vehicle’s value

WINDSHIELD PROTECTION PROGRAM BY APPLICATION

when it’s time to sell or trade

Simply clean glass with a non-ammonia-based glass cleaner. Common referred to as primer.

Then apply Windshield Protection Product Let Dry and buff off

See your Agreement for exclusions and limitations.

Examples include: Replacement of the front windshield, Damage to areas other than the front windshield, Stress cracks or cracks over six (6) inches, Damage caused by hail, vandalism or neglect

CLEANING

windshield protection

With this protective layer, surfaces will be much easier to clean. Grime, mold, dirt or other common surface contaminants are easily wiped away. Works on any glass surface.

reimagined.

0421-V03

For Claims Call

866-217-5309

exogloss.comIncrease Safety, Strength, Durability and Visability

Reduce Chips, Cracks and Stars

Contact:

Reduce Night Blindness

PRODUCT ORDERING

Terry Torline

terrry@exogloss.com

714-401-0516

Today’s automotive glass is lighter and softer to help improve gas mileage. MONTHLY The VOLUME ___________________________________________________ tradeoff is a softer and weaker glass which is more susceptible to road and

LOCATION

environmental hazards. These hazards can chip, scratch, and scar a windshield –

Dealer: ____________________________________________________________ reducing visibility. This same technology is used in next generation mobile

devices – allowing thinner, safer and more durable glass coverings. Street Address: ____________________________________________________

PROTECT WHAT MATTERS

City: _____________________ State: __________________ Zip: ____________ Phone: ____________________________________________________________

EXOVision creates a covalent bond with the glass surface. As it bonds, it fills in the micro-pores with Contact Name: ____________________________________________________ a sand based polymer that makes the windshield smoother and more uniform. This reduces refractions, improves visibility, and strengthens the surface with a flexible coating that increases protection from road hazards.

0421-V03 0421-V03

ELIMINATE VIRUSES, BACTERIA, GERMS, AND MOLD WITH EXOCLEAN ANIT-MICROBIAL DISINFECTANT. PROTECTION FOR UP TO 1 YEAR NON TOXIC AND ENVIRONMENTALLY SAFE COVERAGE FOR HARD AND SOFT SURFACES AND VENTILATION SYSTEM

Sales Opportunities Offer a Virtual Vaccine to your customers’ cars and provide peace of mind against contagions and pathogens.

No cost reapplication at anytime for up to a 12 months Upsell a 1 year interior protection package.

Cross sell EXOClean with every cabin air filter installation Cross sell with any interior detail sold

MARKETING MATERIALS For Claims Call

866-217-5309 For Claims Call

866-217-5309

ELIMINATE VIRUSES, BACTERIA, FUNGI AND MOLDS. PROTECTION FOR MONTHS

Your antimicrobial chemistry of choice creates a submicroscopic molecular coating that eliminates the growth of viruses, bacteria, fungi, and molds on both hard and soft surfaces. This durable barrier continues to provide antimicrobial protection for months, even on high-touch areas.

NON-TOXIC AND ENVIRONMENTALLY SAFE

Your antimicrobial chemistry of choice utilizes a non-toxic, water-based, biodegradable formula that is completely safe for humans, pets, and the environment.

ALL AROUND APPLICATION

Your antimicrobial chemistry of choice is applied to the interior cabin, A/C ventilation system, and the cargo/trunk area, sanitizing and eliminating 99.9% of germs and harmful odors. The odor-controlling chemistry works immediately after contact and will keep working until the odor-causing bacteria is gone.

Agnostic Antimicrobial: You choose the chemistry. We facilitate VALUE AND PEACE OF MIND Dealers can use these solutions to provide delivery and provide additional value to customers by offering Virtual Vaccines for used vehicles and sanitizing the F&I program. customers’ vehicles for their protection.

All turn-key. CUSTOMIZABLE SERVICE DRIVE PROGRAMS TO BUILD FIXED-OPS REVENUE AND CUSTOMER RETENTION. LET OUR CHEMICAL CONCIERGE BUILD A0421-V03 MICROBIAL SUPPRESSION SYSTEM FOR YOUR DEALERSHIPS.

Agnostic Antimicrobial: You choose the chemistry. We facilitate delivery and provide the F&I program. All turn-key.

ELIMINATE VIRUSES, BACTERIA, FUNGI AND MOLDS. PROTECTION FOR MONTHS

Your antimicrobial chemistry of choice creates a submicroscopic molecular coating that eliminates the growth of viruses, bacteria, fungi, and molds on both hard and soft surfaces.

This durable barrier continues to provide antimicrobial protection for months, even on high-touch areas.

NON-TOXIC AND ENVIRONMENTALLY SAFE

Your antimicrobial chemistry of choice utilizes a non-toxic, water-based, biodegradable formula that is completely safe for humans, pets, and the environment.

ALL AROUND APPLICATION

Your antimicrobial chemistry of choice is applied to the interior cabin, A/C ventilation system, and the cargo/trunk area, sanitizing and eliminating 99.9% of germs and harmful odors. The odor-controlling chemistry works immediately after contact and will keep working until the odor-causing bacteria is gone.

VALUE AND PEACE OF MIND

Dealers can use these solutions to provide additional value to customers by offering Virtual Vaccines for used vehicles and sanitizing customers’ vehicles for their protection.

CUSTOMIZABLE SERVICE DRIVE PROGRAMS TO BUILD FIXED-OPS REVENUE AND CUSTOMER RETENTION. LET OUR CHEMICAL CONCIERGE BUILD A MICROBIAL SUPPRESSION SYSTEM FOR YOUR DEALERSHIPS.

0421-V03

PAINTLESS REMOVAL OF UNSIGHTLY DENTS THAT DETRACT FROM THE VEHICLE'S APPEARANCE NEW AND USED VEHICLES WITH NO AGE OR MILEAGE RESTRICTIONS COVERAGE UP TO 5 YEARS NO DEDUCTIBLE UNLIMITED CLAIMS

Sales Opportunities Customers who just paid $150 or more in PDR work.

1st Service customers who are covered on PPM or Factory work

MARKETING MATERIALS For Claims Call

866-217-5309 For Claims Call

866-217-5309

PROGRAM benefits UNLIMITED USAGE

We’ll cover the cost to repair dents on all exterior painted sheet metal body panels of the vehicle that are repairable through existing PDR techniques for the full term of your contract.

We help keep your vehicle looking new, or like-new, to ensure your vehicle retains its value when you sell it or trade it in.

FOR NEW & USED VEHICLES

PAINTLESS DENT REPAIR For New & Used Vehicles | Coverage Up to 60 Months | No Deductible | Quick & Easy Claims

Paintless Dent Repair is an innovative process which uses specialized hand tools to manipulate and flex the metal back to its original form, permanently removing door dings and minor dents without affecting the existing paint finish.

Because it works from behind the area of damage, PDR does not require sanding, painting or body fillers – preserving your vehicle’s resale value and saving you money.

exogloss.com

PAINTLESS DENT REPAIR For New & Used Vehicles | Coverage Up to 60 Months | No Deductible | Quick & Easy Claims Paintless Dent Repair is an innovative process which uses specialized hand tools to manipulate and flex the metal back to its original form, permanently removing door dings and minor dents without affecting the existing paint finish.

Because it works from behind the area of damage, PDR does not require sanding, painting or body fillers – preserving your vehicle’s resale value and saving you money.

PROGRAM BENEFITS

FAST & SIMPLE

PDR is convenient and less time consuming than traditional body shop repairs, and won’t harm the vehicle’s factory finish.

NO DEDUCTIBLE

Repairs are completed quickly and easily, with no deductible or out-of-pocket expenses.

TRANSFERRABLE

PDR coverage can make your vehicle more valuable and easier to sell to a private party.

This document summarizes certain features of the Paintless Dent Repair program.

Please refer to the contract provisions for additional information including details of benefits, specific exclusions, conditions, and limitations.

FOR NEW & USED VEHICLES

We help keep your vehicle looking new, or like-new, to ensure your vehicle retains its value when you sell it or trade it in.

FAST & SIMPLE

PDR is convenient and less time consuming than traditional body shop repairs, and won’t harm the vehicle’s factory finish.

NO DEDUCTIBLE

Repairs are completed quickly and easily, with no deductible or out-of-pocket expenses.

PDR coverage can make your vehicle more valuable and easier to sell to a private party.

powered by: 0421-V03

866-217-5309 | 532 S. Main Street | Joplin, MO 64801 | exogloss.com

UNLIMITED USAGE

We’ll cover the cost to repair dents on all exterior painted sheet metal body panels of the vehicle that are repairable through existing PDR techniques for the full term of your contract.

TRANSFERRABLE

powered by: 866-217-5309 | 532 S. Main Street | Joplin, MO 64801 | exogloss.com This document summarizes certain features of the Paintless Dent Repair program.

Please refer to the contract provisions for additional information including details of benefits, specific exclusions, conditions, and limitations.

0421-V03

KEY REPlaCEMENT WE HAVE ALL FELT THE PAIN OF SEARCHING FOR A LOST KEY AND KNOWING WHAT HAPPENS IF IT IS NOT FOUND. THIS IS A SIMPLE COST-EFFECTIVE SOLUTION TO WORRY-FREE VEHICLE OWNERSHIP.

KEY REPlaCEMENT Sales Opportunities Customers who have had a recent experience with Key Replacement Customers who only have 1 key Customers with premium keys or FOBs

MARKETING MATERIALS IF YOUR KEY/REMOTEHOW KEY/REMOTE IS LOST, STOLEN REPLACEMENT WORKS OR DESTROYED, A .R XLI IZIRX ]SYV OI] VIQSXI MW PSWX WXSPIR SV REPLACEMENT COULD COST YOU UP TOHIWXVS]IH [IưPP TE] JSV ]SYV VITPEGIQIRX WS ]SY GER $800!

WHY KEY/REMOTE KIX FEGO SR XLI VSEH ƭ JEWX REPLACEMENT COVERAGE? 2SWX ZILMGPIW EVI STIVEXIH [MXL E GSQTYXIV

PLAN 1:

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24/7 EMERGENCY ROADSIDE BENEFITS

BATTERY ASSISTANCE .J E FEXXIV] JEMPYVI SGGYVW [IưPP TVSZMHI VSEHWMHI WIVZMGI XS NYQT WXEVX ]SYV ZILMGPI EX RS GSWX

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The only thing worse than XS PIEVR QSVI EFSYX LS[ XS TVSXIGX ]SYVWIPJ ERH PLAN 2: losing your key/remote, is WEZI FMK 5VSZMHIW YT XS TIV ]IEV having to pay up to $800 for a replacement!

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Thanks to technology advances, most KEY/REMOTE REPLACEMENT LEWWPI ERH EZSMH LMHHIR JIIW vehicles now come equipped PROTECTION IS THEnewer SIMPLE, For Claims Call with a key/remote embedded with COST-EFFECTIVE WAY TO )-0/24!.4 ./4% FOR THE SAFETY AND SECURITY OF THE VEHICLE OWNER ALL KEYS AND OR computer chip especially coded to remotes that are reported lost, stolen or destroyed must be reprogrammed by the dealer PLAN AHEAD ANDaENJOY PRIOR TO REPLACEMENT 9OU ARE NOT RESPONSIBLE FOR ANY OUT OF POCKET EXPENSE OTHER THAN match your vehicle’s ignition system.

COSTS IN EXCESS OF YOUR YEARLY PLAN LIMIT #OVERAGE MAY NOT BE AVAILABLE IN ALL STATES

WORRY-FREE VEHICLE PLEASE SEE CONTRACT FOR ALL DETAILS 2ESTRICTIONS LIMITATIONS MAY APPLY OWNERSHIP!

866-217-5309

TOWING ASSISTANCE .J ]SYV GSZIVIH ZILMGPI [SRưX WXEVX [IưPP XS[ MX XS XLI GPSWIWX PMGIRWIH WIVZMGI JEGMPMX] SV XS ER] SXLIV PSGEXMSR VIUYIWXIH EX RS GSWX JSV YT XS QMPIW

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KEY/ REMOTE

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REPLACEMENT PROTECTION

Manufacturers designed them to make vehicles more theft proof, unfortunately, it’s also made replacing ZILMGPIW [MXL VSEHWMHI FIRIǰXW MRGPYHIH XLEX and reprogramming a lost, stolen or QEOI MX JEWX ERH IEW] XS VITPEGI ER I\TIRWMZI OI] damaged key incredibly expensive!

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Depending on the make and model, it can now cost as much as $800 per key 866-217-5309 and most factory warranties and service 532 S. Main Street contracts won’t cover that cost!

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FLAT TIRE ASSISTANCE .J ]SY KIX E DZEX [IưPP WIRH EWWMWXERGI XS VIQSZI ERH

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2 Protection Levels VITPEGIQIRX MX [MXL ]SYV KSSH WTEVI XMVI Coverage Up to 60 Months 24/7 Roadside Assistance Quick & Easy Claims 9OU ARE RESPONSIBLE FOR THE ACTUAL COST OF DELIVERED MATERIALS

Joplin, MO 64801 truwarranty.co

This brochure is for reference only. Please refer to your Contract for complete coverage DETAILS OPTIONS AND BENEÚTS 4HIS PROGRAM IS OPTIONAL AND CANCELLABLE +%9 2%-/4% 2%0,!#%-%.4 CONTRACTS ARE ADMINISTERED EXCLUSIVELY BY 3IDE#ARS )NC

0421-V06

!LL SERVICES ARE SUBJECT TO MAXIMUM REIMBURSEMENT LIMITS #OVERAGE MAY NOT BE AVAILABLE IN ALL STATES 2ESTRICTIONS LIMITATIONS MAY APPLY 2OADSIDE SERVICES PROVIDED BY !UTO +NIGHT -OTOR #LUB )NC

vsc FROM POWERTRAIN COVERAGE TO EXCLUSIONARY COVERAGE, WE CAN PROVIDE ANY LEVEL OF PROTECTION THAT YOUR SERVICE DEPARTMENT DESIRES.

vsc Sales Opportunities Customers who have had recent experience with engine work.

Customers who are coming off a factory warranty.

Customers who are keeping a leased vehicle instead of turning it in

MARKETING MATERIALS COMPREHENSIVE

EXCLUSIONARY

The best stated coverage available.

THE AVERAGE CAR IS MADE UP OF NEARLY maximum 1,800Enjoy SEPARATE PARTS!

Parts covered include but are not limited to all components listed in Powertrain Plus Coverage in addition to the following:

protection against costly repairs with TruVSC once Exclusionary your manufacturer’s warranty coverage.

expires? LOOK INSIDE to learn more about how to protect yourself from expensive

This top level protection includes coverage future repairs! on all factory installed mechanical or electrical components except those items listed in the exclusions section* of your contract.

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For Claims Call

7*38&1 (&7 Up to $50 per day for up to 7 days after a covered claim is opened.

866-217-5309

1&'47 1EFSV VEXI MW QSHMǰIH YT XS FEWIH SR &PP )EXE XMQI XS VITEMV or replace a covered component as part of an authorized repair. +19.) 9T XS DZYMH EPPS[ERGI JSV ER] GSZIVIH VITEMV MRGPYHMRK XLI

Or email applicable your claim to claims@truwarranty.co refrigerant.

See instructions for submitting claims via email at www.truwarranty.co ).&,34 8.( (-&7,* Up to 2 hours or $200 diagnostics coverage (whichever is less).

We will provide coverage for any breakdown of your vehicle, less the selected deductible, except for items listed in the service contract in the section, “WHAT IS NOT COVERED”.

AUDIO – (Factory installed only) AM radios, AM/FM radios, satellite radios, antenna motor, cassette players, CD players, and CD changers (excluding speakers and graphic equalizers).

HYBRID SYSTEM – IMA control unit for battery; IMA control unit for electric motor; junction board assembly; IMA motor stator assembly; IMA motor rotor assembly; PDU unit (pre-driver); PDU converter.

ENTERTAINMENT AND NAVIGATION – (Factory installed only) DVD players, VHS players, and navigation equipment.

ABS SYSTEM – ABS booster; ABS pump/motor; ABS control processor; ABS dump valve; ABS sensors; ABS solenoids; ABS electronic control compressor; ABS hydraulic control unit; ABS modulator valve; ABS compensating valve; ABS accumulator.

STEERING – Steering gear; rack and pinion; rack and pinion mounts and bushings; power steering pump; power steering hoses and couplings; power steering cooler; steering main and intermediate shafts; steering column; steering column bearings; steering column couplers; electronic power steering motor; steering box; pitman arm; idler arm; tie rods; drag link; tilt wheel mechanism; rack bellows; center link; control valve; relay rod.

SEALS AND GASKETS- Seals and Gaskets of covered components designed to prevent XLI PSWW SJ RIGIWWEV] GSSPERXW PYFVMGERXW ERH DZYMHW EVI GSZIVIH (SZIVEKI [MPP I\TMVI when your vehicle reaches 150,000 miles as indicated on your odometer or the expiration SJ XLI XIVQ SJ XLMW &KVIIQIRX [LMGLIZIV SGGYVW ǰVWX &JXIV QMPIW WIEPW ERH gaskets will be covered only if required in conjunction with a covered repair.

HIGH MILEAGE ADDITIONAL BENEFITS

COVERAGES / TERMS / BENEFITS • Powertrain and powertrain plus coverages available

POWERTRAIN

Please refer to your contract for a complete list of exclusions.

888-800-2251

• Optional coverage includes: electrical, brakes/suspension, & enhanced limit of liability

• 24 months ROAD / 24,000SERVICES miles 24/7 EMERGENCY months / 36,000up miles Available at no• 36 cost for towing to 25 miles, GASOLINE ENGINE – All internal lubricated parts within the engine including pistons, piston rings, piston pins, crankshaft, main bearings, thrust washer, connecting rods, FEXXIV] NYQTWXEVX DZEX XMVI GLERKI JYIP HIPMZIV] ERH • 24/7 emergency roadside assistance connecting rod bearings, camshaft, camshaft sprocket, camshaft bearings, timing locksmith services. belt/chain, timing chain gears, timing chain guides, timing belt/chain tensioner, push • Competitive labor rates

rods, rocker arms, rocker arm shafts, balance shaft, hydraulic lifters, solid lifters, intake • Nationwide coverage valves, exhaust valves, valve guides, valve springs, valve spring retainer, valve keepers, valve stem seals, oil pump, silent shaft. Harmonic balancer; intake manifold; exhaust • Same day claims settlement via credit card manifold; freeze plugs; throttle valve cable; engine mounts. Cases, housings, engine block, oil pan and cylinder heads are covered only if damaged by the failure of an internal • Transferable lubricated part. Ʒ +YPP VIJYRH [MXLMR ǰVWX HE]W DIESEL ENGINE – All internal lubricated parts within the engine including pistons, piston Parts covered include but are not limited to all components listed in Powertrain Coverage rings, piston pins, crankshaft, main bearings, thrust washer, connecting rods, connecting in addition to the following: • Prorated refund after 30 days rod bearings, camshaft, camshaft sprocket, camshaft bearings, timing chain, timing chain TRIP INTERRUPTION gears, timing chain guides, timing chain tensioner, push rods, rocker arms, rocker arm AIR CONDITIONING AND HEATING – Heater core; blower motor; air conditioning Reimbursement for food/lodging expenses, up to shafts, balance shaft, hydraulic lifters, solid lifters, intake valves, exhaust valves, valve compressor; air conditioning compressor clutch; air conditioning compressor pulley; air guides, valve springs, valve spring retainer, valve keepers, valve stem seals,$90 oil pump, per day for upROADSIDE to 3 daysASSISTANCE if a covered mechanical conditioning condenser; air conditioning evaporator; air conditioning receiver dryer; air silent shaft. Harmonic balancer; intake manifold; exhaust manifold; vacuum pump; freeze GSRHMXMSRMRK SVMǰGI XYFI EMV GSRHMXMSRMRK I\TERWMSR ZEPZI EMV GSRHMXMSRMRK TS[IV QSHYPI • Towing breakdown occurs more assistance than 100 miles from home. plugs; EGR cooler; throttle valve cable; engine mounts; glow plugs. Engine block, oil pan controller and relay; air conditioning and heating dash control unit/temperature control and cylinder heads are covered only if damaged by the failure of an internal lubricated TVSKVEQQIV EGGYQYPEXSV LIEXIV GSRXVSP ZEPZI LMKL PS[ GYX Sǯ W[MXGLIW G]GPMRK W[MXGL • Flat tire assistance part. idler pulley; idler pulley bearing; serpentine belt tensioner; electronic temperature control TURBO CHARGER/SUPER CHARGER – (factory installed only) Turbocharger/SuperƷ +YIP SMP DZYMH ERH [EXIV HIPMZIV] WIVZMGI sensors; temperature sensor internal; ambient temperature sensor. Refrigerant only if charger Housing and all internal lubricated parts. needed in conjunction with the repair of a covered part.

• Lock-out assistance TRANSMISSION – All internal lubricated parts within the transmission including torque COOLING SYSTEM – Water pump; belt tensioners; radiator; thermostat; oil cooler; cooling converter, valve body, valve body shift solenoids, accumulator rings, accumulators, fan clutch; cooling fan electric motors; fan blade assembly; coolant reservoir sensor.

• Battery assistance adjusters, bands, bearings, boost valve, center support chain, check balls, clips, clutch GASOLINE FUEL SYSTEM – Fuel tank; fuel sending unit; fuel pump; fuel injectors; fuel drums, clutch piston, clutch packs (automatic transmission only), control rings, counter injection rails; fuel pressure regulator; metal fuel lines; throttle body; idle air control shaft, detent valve, gears, governor, governor gear, output shaft, parking gear, planetary RENTAL CAR solenoid; idle air control motor; warm up regulator. gears carrier, planetary gears, pressure regulator valve, pressure switches, ring gears, roll DIESEL FUEL SYSTEM – Fuel tank; fuel sending unit; fuel pump; high pressure fuel pump; Reimbursement for rental vehicle expenses, up to pins, separator plate, servo rings, servo sleeves, shift forks, shift shafts, shift valves, shifter lift pump; accessory vacuum pump and injector pump; fuel injectors; fuel distributor; fuel shaft, snap rings, sprags, springs, sprockets, stator shaft, sun gear shell, sun $50 gears, per day for every 8 hours (or portion thereof) of pressure regulator; fuel/water separator; metal fuel lines; throttle body; idle air control synchronizer hub, synchronizer key(s), synchronizer ring, synchronizer sleeves, solenoid; idle air control motor; warm up regulator. labor time required to complete the repair, up to a synchronizer springs, synchronizer(s), transfer shaft. Transmission mounts; transmission ELECTRICAL – Alternator, voltage regulator; distributor (excludes cap, rotor and spark plug QSYRX FYWLMRKW HVMZI E\PI WLEJXW GSRWXERX ZIPSGMX] NSMRXW DZ][LIIP DZI\TPEXI wires); distributor shaft; distributor bushings; distributor gear; distributor housing; horns; oil maximum of seven (7) days. transmission cooler; oil lines; detent cable; detent cam; detent cam spring; front pump; pressure sending unit; engine management sensors; all wiring harnesses; ignition coil; front pump gears; front pump guide rings; front pump vanes; range selector cable; ignition module; ignition switch; ignition lock cylinder; main electronic control unit; retainers; side cover; vacuum modulator; external switches and solenoids; electronic powertrain control module; transmission control module; body control module; anti-theft controller; back up light switch; speed sensor; speedometer cable; neutral safety switch; system; anti-theft system switches, sensors and siren; starter motor; starter solenoid; auxiliary valve body; modulator valve; parking pawl; speedometer drive gear. starter drive; convertible top engagement switch and motor only; cruise control module; Transmission cases, housings, and transmission oil pan are covered only if damaged by cruise control switch; cruise control cancellation switch; cruise control resume switch; the failure of an internal lubricated part. power door lock actuators; power door lock solenoids; head lamp door motors only; TRANSFER CASE - All internal lubricated parts within the transfer case including main COMPETITIVE LABOR RATES primary instrument cluster; electronic driver information display, display module and shaft, output shafts, bearings, drive sprocket, synchronizers, planet carriers, shift forks, power supply; dome and map light assemblies; power seat motor and transmission; seat Labor charges are based on All Data time to repair chain. Transfer case is covered only if damaged by the failure of an internal lubricated heater assembly; brake light switch; defogger switch; rear defroster; headlight switch; ;I SǯIV E ZEVMIX] SJ GSZIVEKI PIZIPW STXMSRW ERH part. power mirror switch; power mirror heating elements; sunroof switch; back up light switch; or replace a covered component up to $125 per FRONT WHEEL DRIVE/REAR WHEEL DRIVE SYSTEM– All internal lubricated parts within XIVQW Ʈ EPP [MXL KVIEX FIRIǰXW MRGPYHIH Ʈ XS turn signal switch; washer pump switch; window switches; wiper switch; trunk lid release hour of posted labor time.

XLI HVMZI E\PI XVERWE\PI EWWIQFP] MRGPYHMRK HMǯIVIRXMEPW VMRK KIEV TMRMSR KIEV TMRMSR switch; trunk lid release activator and motor; washer pump motor; windshield wiper motor; QEOI MX IEW] XS ǰRH XLI VMKLX TPER JSV ]SYV RIIHW FIEVMRKW E\PI FIEVMRKW E\PI VEGIW E\PI DZERKI GEVVMIV FIEVMRK GIRXIV FIEVMRKW 8LMW TPER GSZIVW EPP ETTVSZIH VITEMVW JSV ER] JEMPYVI *<(*58 ER] rear wiper motor; headlight wiper motor; power window motor; power window gear; power HMǯIVIRXMEP GEVVMIV HVMZI E\PI FIEVMRKW TMRW VIXEMRIVW WLMQW WMHI KIEVW WPMT NSMRX WTMHIV window regulator; power window lift tape; power mirror motor; safety restraint system; air ERH FYHKIX component that was originally covered under the manufacturer’s KIEVW 5MRMSR DZERKI 9 NSMRXW E\PI WLEJXW (: NSMRXW HVMZI E\PI HVMZI WLEJX DZI\ HMWG LEPJ bag; air bag control module; air bag sensors and switches; impact sensors; illuminated TS[IVXVEMR [EVVERX] ERH XLSWI MXIQW PMWXIH MR XLI I\GPYWMSRW WIGXMSR SJ shafts; hub bearings; wheel bearings; yokes; lock ring; lock nuts.

Drive axle housing is visors. covered only if damaged by the failure of an internal lubricated part. your contract.

SUSPENSION – Upper and lower control arms; control arm shafts and bushings; radius FOUR WHEEL DRIVE/ALL WHEEL DRIVE SYSTEM - All internal lubricated parts within arm and bushings; trailing arm; track bar; stabilizer shaft, links, and bushings; upper and All of our plans are completely transferable, adding XLI HVMZI E\PI XVERWE\PI EWWIQFP] MRGPYHMRK HMǯIVIRXMEPW VMRK KIEV TMRMSR KIEV TMRMSR lower ball joints; torsion bars; torsion bar mounts; torsion bar bushings; coil springs; leaf (SZIVEKI EPWS MRGPYHIW EPP SJ XLI KVIEX EHHMXMSREP FIRIǰXW PMWXIH SR XLMW NATIONWIDE COVERAGE FIEVMRKW E\PI FIEVMRKW E\PI VEGIW E\PI DZERKI GEVVMIV FIEVMRK GIRXIV FIEVMRKW springs; steering knuckles; shocks; strut bar; strut mounts; strut bushings; strut and strut substantial resale value to your vehicle should you brochure, PLUS the following: HMǯIVIRXMEP GEVVMIV HVMZI E\PI FIEVMRKW TMRW VIXEMRIVW WLMQW WMHI KIEVW WPMT NSMRX WTMHIV Access to an authorized repair network inserts; spindles; steering dampener; electronic height level sensor; electronic height level KIEVW 5MRMSR DZERKI 9 NSMRXW E\PI WLEJXW (: NSMRXW HVMZI E\PI HVMZI WLEJX DZI\ HMWG LEPJ sell it too! controller; electronic height level air compressor; compressor relay; mode switch; wheel anywhere in the shafts; wheel bearings; yokes; lock ring; lock rings; Automatic locking hubs; manual 7*38&1 (&7 Up U.S. to $50 per day for up to 7 days after a covered claim is bearings; wheel seals. locking hubs; hub bearings; four wheel drive actuator motor; front axles; front drive shaft; opened.

BRAKES – Brake master cylinder; brake power assist boosters; brake power assist valves; four wheel drive engagement switch. Drive axle housing is only covered if damaged by disc brake calipers; bleeders; brake adjusters; backing plates; brake pedal apply pin; wheel the failure of an internal lubricated part. cylinders; combination valve; proportioning valve; metering valve; brake hydraulic lines 1&'47 2SHMǰIH XS QE\MQYQ SEALS AND GASKETS- Seals and Gaskets of covered components designed to prevent ERH ǰXXMRKW ZEGYYQ ERH DZYMH VIWIVZSMVW L]HVS FSSWX YRMX TEVOMRK FVEOI GEFPI TVIWWYVI XLI PSWW SJ RIGIWWEV] GSSPERXW PYFVMGERXW ERH DZYMHW EVI GSZIVIH (SZIVEKI [MPP I\TMVI HMǯIVIRXMEP W[MXGL FVEOI DZYMH PIZIP WIRWSV VIWMHYEP TVIWWYVI GLIGO ZEPZI VIXYVR WTVMRK when your vehicle reaches 150,000 miles as indicated on your odometer or the expiration +19.) 2SHMǰIH XS QE\MQYQ DZYMH EPPS[ERGI JSV ER] GSZIVIH self adjuster mechanism; springs clips and retainers; parking brake lever; parking This brake brochure is for reference only. Please refer to your Service Contract for complete * You are responsible for the actual cost of delivered materials. All services are subject to SJ XLI XIVQ SJ XLMW &KVIIQIRX [LMGLIZIV SGGYVW ǰVWX &JXIV QMPIW WIEPW ERH ratchet assembly. repair including maximum reimbursement limits. Coverage may not beapplicable available in allrefrigerant. states. Restrictions & component/parts listings, and coverage for ALLonly plans, options and benefits. All with a covered repair. gaskets will details be covered if required in conjunction limitations may apply. Roadside services provided by our nationwide partner.

TruVSC vehicle service contracts are administered exclusively by SideCars, Inc.

POWERTRAIN PLUS

A VEHICLE SERVICE CONTRACT IS THE SIMPLE, COST-EFFECTIVE WAY TO PLAN AHEAD AND ENJOY WORRY-FREE VEHICLE OWNERSHIP!

VEHICLE SERVICE CONTRACTS

* EXCLUDED ITEMS INCLUDE, BUT ARE NOT LIMITED TO: Maintenance, rust, corrosion, body repairs, convertible tops, leaks, squeaks, rattles, sun damage, weather stripping, graphic equalizers, DVD players, VHS players, speakers, visual and other electronic equipment (including game systems), telephones, radar detectors and GPS equipment (unless factory installed), and electronic transmitting/receiving devices, and all other items not covered by the original manufacturer.

Stated-term coverage for vehicles out to 20 years and 200,000 miles.

WRAP

If your vehicle is currently covered under a manufacturer’s powertrain warranty, you can “wrap” this coverage around it and enjoy top-level exclusionary protection for a reduced cost.

No Mileage Limit Coverage Up to 96 Months 24/7 Roadside Assistance Quick & Easy Claims

532 S. Main Street Joplin, MO 64801 truwarranty.co

0221-V01

** Failed or Failure: A component which has received recommended factory service but which is broken or can no longer function within manufacturer’s service limits.

).&,34 8.( (-&7,* 2SHMǰIH XS YT XS LSYVW SV HMEKRSWXMGW coverage (whichever is less).

FULFILLMENT CAN BE HANDLED THROUGH OUR WEB PORTAL OR BY UTILIZING TRUMENU.

DEDICATED TOLL FREE NUMBER 888-800-2251 VISIT EXOGLOSS.COM