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TRUENORTH TRANSPORTATION DIVISION

Unsurpassed Strategy.

Driven Results.

TRANSPORTATION

RISK SOLUTIONS

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TRUENORTH TRANSPORTATION DIVISION TrueNorth® Transportation Risk Solutions is a leader in the transportation risk industry. Our only focus is transportation operations and the risks associated.

Our client list includes more than 200 motor carriers and more than 37,000 independent contractors.

Our staff of experienced transportation professionals have expertise in all aspects of Transportation Risk, including Operations, Safety and Loss Control, Compliance, Claims Management, Risk Management and Risk Finance.

SAFETY & LOSS CONTROL

LEGAL

CLAIMS

COMPLIANCE

ADMINISTRATION

COMMUNICATION STRATEGIES

By working with our clients, in true alliance, we are able to develop and deliver a fully engaged strategic solution tailored to each customer’s specific operation. This helps to ensure that our clients are confident and well-equipped to make critical operational decisions in this ever changing industry.

The TrueNorth® Transportation Risk Solution’s approach focuses on the following six variables:

HEALTH & WELLNESS SOLUTIONS

SAFETY & LOSS CONTROL

ONBOARDING & RETENTION SOLUTIONS

SOLUTIONS

CLAIMS MANAGEMENT & MITIGATION SOLUTIONS

RISK FINANCING SOLUTIONS

CORPORATE CULTURE SOLUTIONS

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4 The largest percentage of an organization’s total cost of risk is the variable risk costs or the actual cost of losses and claims.

85%

VARIABLE RISK COST: LOSSES

15%

FIXED RISK COST: INSURANCE COST

LESS

TrueNorth Transportation Risk Solutions

MORE

TrueNorth® Transportation Risk Solutions focuses on these variable costs in order to make the largest impact on the total cost of risk.

TrueNorth® Transportation Risk Solutions continually works at analyzing the key components of our client’s organizations that allow risk to exist. We then align our strategy with our client’s strategy and goals to provide workable solutions to eliminate, reduce and mitigate those risks.

tegies an t Stra dG n e oa Cli ls

client

Providing exper tise an d

SOLUTIONS

SAFETY & LOSS CONTROL

s ce vi

HEALTH & WELLNESS

ONBOARDING & RETENTION

SOLUTIONS

SOLUTIONS

CLAIMS MANAGEMENT & MITIGATION SOLUTIONS

se r

RISK FINANCING SOLUTIONS

CORPORATE CULTURE SOLUTIONS

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RISK FINANCING SOLUTIONS

focus on areas of needs within the client organization:

RISK FINANCING SOLUTIONS

• • • • •

Financial Review Collateral Analysis Alternative Risk NCCI Mod Management TCOI

CORPORATE CULTURE SOLUTIONS focus on areas of needs within the client organization: • • • • • •

Corporate Communications Leadership & Management Accountability Supervisor Education Terminal/SBU Chargeback Develop Key Performance Indicators Perception Surveys

CORPORATE CULTURE

SOLUTIONS CORPORATE CULTURE

SOLUTIONS

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SAFETY & LOSS CONTROL SOLUTIONS SAFETY & LOSS CONTROL SOLUTIONS

focus on areas of needs within the client organization: • • • • • • • • •

Data & Analytics Regular Reviews & Program Audits Root Cause Analysis SOPs Crash Prevention Education Injury Prevention Education Telematic & Technology Guidance FMCSA Compliance OSHA Compliance

CLAIMS MANAGEMENT SOLUTIONS

focus on areas of needs within the client organization: • • • • • • • •

Transitional Duty Program Directed Care Bill Review PPO Penetration Lag Time Analysis Nurse Case Management Claims Review Claim Management SOP & Oversight

CLAIMS MANAGEMENT & MITIGATION SOLUTIONS

ONBOARDING & RETENTION SOLUTIONS

ONBOARDING & RETENTION SOLUTIONS

focus on areas of needs within the client organization: • • • • • • •

HEALTH & WELLNESS SOLUTIONS focus on areas of needs within the client organization: • • • • • • •

Wellness Program Sleep Apnea Program RX Management Fitness Wellness Coaching Employee Family Engagement Benefits Program

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Job Description Physical Exam Functional Capacity Test Orientation & Onboarding Right Person/Right Job Expectation Setting Perception Surveys

HEALTH & WELLNESS SOLUTIONS

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Ed Heath Transportation Safety Specialist 9290 Bond, Ste 205 Overland Park, KS 66214 (913) 307-0838 eheath@truenorthcompanies.com

Ed Heath

With more than 30 years of practical transportation safety and management experience, Ed brings a unique perspective to helping clients solve problems having been on both sides of the safety desk. Ed has more than 10 years of Loss Control Consulting experience, 13 years in safety management, 8 years in transportation and logistics management as well as being a qualified CDL driver.

Herbert Mayo, CDS Director of Transportation Risk Solutions 618 Bramble Rd North Augusta, SC 29860 803-634-9255 bmayo@truenorthcompanies.com

With more than 20 years experience in the transportation industry, Bert has developed a reputation for partnering with his clients to develop and implement corporate wide strategies focused on preventing injuries and crashes. His expertise in reduction of overall cost of risk and driver retention helps impact client culture so they can be more profitable in their business. He is well versed in all aspects of transportation risk, safety and compliance.

Bert Mayo

Brent Thrune Senior Claims Advocate 500 1st St. SE Cedar Rapids, IA 52401 (319) 739-1359 bthrune@truenorthcompanies.com

Brent Thrune

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Brent has been in the insurance industry for 19 years working as a multi-line staff adjuster, independent adjuster and claims advocate. Brent has a well-rounded background in Commercial and Residential Property, Transportation Insurance, Workers Compensation Insurance and Liability Insurance and brings a unique perspective to helping clients solve problems. Brent has developed strong relationships with our market partners and works closely with them, negotiation on our customer’s behalf.

Robyn McMurrin Senior Claims Advocate 500 1st St. SE Cedar Rapids, IA 52401 (319)739-1310 rmcmurrin@truenorthcompanies.com

Robyn has been in the insurance industry for over 10 years, specializing in transportation insurance for 5 years. She acts as a liaison between the client and their insurance carrier to ensure a communicative and productive working relationship.

Robyn is prepared to help solve issues and works on behalf of our clients when resolving any level of claim.

Robyn McMurrin

WHEELS TURNING

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TrueNorth速 Mission: To assist Transportation Companies and their People with Protecting and Maximizing Assets, Resources, and Opportunities.