Lifelong Education And Development Spring/Summer 2020

L.E.A.D.

LIFELONG E D U C AT I O N AND DEVELOPMENT

Continuing Education and Outreach

5 SHRM Certifcation 8 Insurance Pre-License Courses 9 Game Design and Development 11 Grant Writing Online Course 14 CPE Seminars 16 Administrative Professionals Conference 18 Customized Training for Organizations

Business Message and fromProfessional Associate Provost

The Spring/Summer edition of Lifelong Education And Development (LEAD) brings with it further expansion of Continuing Education and Outreach (CE&O) services. In addition to the new online Game Design and Development Certifcate Program, additional conferences are being developed for our service areas. These new programs, along with the great opportunities for professional and personal growth that CE&O has ofered in the past, provide many opportunities to support your training and development goals.

Investing in continuing education provides outstanding returns, better job security, and increased proftability for employees and employers alike. The courses and conferences ofered by CE&O are designed to develop/improve critical skills and knowledge that make an impact in today’s job market. A wide range of individual courses, noncredit professional development, test preparation, and online certifcate programs aligned with industry-recognized standards in accounting, human resource management, project management, technology and more are available throughout the year. Many opportunities are available on-demand allowing students to begin immediately.

Additionally, our team of professional trainers and consultants develop custom training, consulting, and coaching for clients every day. Our team takes great pride in delivering training that provides realworld experience, knowledge and skills that can immediately be applied in life and in the workplace.

Courses are available online, at one of our four campuses, or at client facilities so that learning can always ft into your busy schedule.

We appreciate your interest in CE&O, and please remember to call on us the next time you are in need of training.

Sincerely,

Lee Vardaman Lee Vardaman, Ed.D., SHRM-SCP Associate Provost-Academic Support

UPACE

UNIVERSITY PARTNERSHIP FOR ALABAMA CONTINUING EDUCATION

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Troy University | Continuing Education and Outreach | L.E.A.D. | Winter/Spring 2020

L.E.A.D

is published by Troy University Continuing Education and Outreach

MAILING ADDRESS P.O. Box 8368 Dothan, AL 36304 -------------

PHYSICAL LOCATIONS 501 University Drive Adams Hall, Room 200 Dothan, AL 36303

252 Montgomery Street Rosa Parks Museum, Room 310 Montgomery, AL 36104

CONTACT

T: 334.983.0005 F: 334-983-0009 E: continuinged@troy.edu

HOURS

M-Th: 7:45 am – 5:30 pm F: 8:00 am – 12 noon

STAFF Dr. Lee Vardaman Associate Provost-Academic Support vardaman@troy.edu Sharleen Smith Director gssmith@troy.edu Laura Chambliss Market Development Manager lhchambliss@troy.edu Joel Hughes Trainer and Consultant jshughes@troy.edu Jane Goodson Training and Organizational Consultant jgoodson148833@troy.edu Kathy Farley Business & Industry Training Coordinator kfarley@troy.edu Carla Lymon-Howze Client Services Coordinator clymon-howze@troy.edu Sherri Burns Continuing Education Specialist II saburns@troy.edu Krista Granger Continuing Education Specialist I kmgranger@troy.edu

W INTER /S PRING 2020

L.E.A.D.

LIFELONG EDUCATION AND DEVELOPMENT

In This Issue

Message from Associate Provost .................................................................................................................2 Message from Director.................................................................................................................................4 College of Arts & Sciences.........................................................................................................................22 Troy Athletics .............................................................................................................................................23 Sorrell College of Business ........................................................................................................................24 College of Education: Global Leadership ...................................................................................................25 Online Certificates......................................................................................................................................28

find your class at

troy.edu/ce

Business and Professional

GIS Certificate ............................................. 5 Project Management Professional ............... 5 SHRM Learning System .............................. 5

Computers and Technology

Cyber-Security ............................................... 6 Graphic Design: Visual Presentations ........... 6 IT Technical Certification Bootcamps ................ 8 MS Excel 1 ................................................... 8 MS Excel 2 ................................................... 7 MS Powerpoint .............................................. 7 MS Word ........................................................ 7 Quickbooks .................................................... 7

Certificate and License Programs

Applying Lean Sigma to HR ............................ 12 Auctioneer School ........................................ 9 Certificate in Customer Service ..................... 12 Certificate in Sales ........................................ 12 Certified Bookkeeper ....................................... 12 Digital Marketing Certificate .......................... 13 Entrepreneurship Certificate .......................... 13 Game Design and Development Certificate .... 9 Grant Writing .................................................. 11 Insurance Pre-License Courses .................... 8

Legal .............................................................. 10 Medical Billing and Coding ............................. 11 Military Scholarships ..................................... 20 NASM Certified Personal Trainer .................. 12 Non-Profit Management ................................ 12 Nutrition - Health/Wellness/Sports .................... 12 Self Publishing for Business ......................... 13 Six Sigma Green Belt .................................... 13 Social Media For Business Certification............. 13 Pharmacy Technician ...................................... 11 Presentation Skills ......................................... 11 Real Estate and Appraisal .............................. 8 Social Media Business Certificate ................. 13

Conferences & Workshops

CPE Seminar ................................................. 14 Admin. Professionals Conference ................. 16 Conference Services .................................... 17 Human Resources Conference ..................... 15 Synergy Marketing Conference ..................... 15

Personal Development

Community Band ............................................ 14 Instant Piano ................................................. 13

Troy Online Degrees

Graduate Programs ......................................... 27 Undergraduate Programs ............................. 26

Important Information

Campus Maps & Directions ........................... 29 How to Register ............................................. 30 Policies & Procedures .................................... 30 Registration Form .......................................... 31

T: 334.983.0005 | F: 334.983.0009 | troy.edu/ce

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Business Message and fromProfessional the Director

The Meteorology of Change Sunny, blizzard, cloudy, drought, rain, tornado, windy, sleet, snow, thunderstorm, humid, breezy, cool, lightning. This could be a single day in Alabama and other southern states!

You wake up to a heat index of 105-degrees with humidity and go to bed with 67-degree temps with rain. We are used to it. Weather changes and we learn to go with it.

We adapt when our shopping habits, eating patterns or parenting skills need to change.

We are okay even when our favorite restaurant closes, and we have to fnd another one to head to each Friday night. As tough as it is, we must get used to a new t-shirt when our favorite college jersey fnally wears out.

But what happens at work? A change initiative is announced and communicated fully to everyone. Support is added to individuals and divisions. Yet, there can be screaming and gnashing of teeth. Some people choose to stand their ground, some voice their disagreement, some people manipulate communication, and some “go underground” with complaining and manipulation. Thank goodness there are always a few ready to board the train for the new destination. How do we best understand the “people side” of change? There are three very distinct stages humans go through when a change is determined to be the best course of action. We must understand these stages if we are going to efect change. William Bridges, author of Transitions and Managing Transitions, says, “Managing and leading change does not mean controlling it, but rather understanding it, supporting and facilitating it where necessary and guiding it when possible.”

First is the “Ending” stage. Yes, change starts with ending the old way or old process. It does not start with the new “thing.” The Ending stage is where people grieve (used loosely) the past – the ease of knowing how to do something, the familiarity of the old way, maybe even feel threatened because of what that meant to their position or status.

There is a defned period where people feel lost, dread something new, or are sad they will not continue with the easy way of “we have always done it like this.” Symptoms of the Ending include anger, resistance, doubt, distrust, uncertainty and the formation of subgroups. Leaders need to over communicate regarding their support, details of the change plan and individual discussions. This can take months to a year to walk through depending on the size of the change.

The second stage is called the “Neutral Zone.” However, “neutral” may not always be calm. People have come to see the change will occur, has a few benefts, will be a lot of work, may change their power, may afect their work, and/or will have diferent results than the old way. Symptoms include resistance, anxiety, reemergence of old weaknesses, overload, polarity, complaining and frustration. Sound like a party? No celebration here. Leaders need to stay the course with the change, demonstrate courageous leadership, be available for discussions and presentations, send update emails on how things are progressing and more. This is when most leaders think things are falling apart. This is simply part of the progress or walking through change from the human side of change – whether the change is structural, process, technology or strategy. This stage may take up to a year or two depending on the impact of the change on people.

Third and lastly, comes the “Beginning” stage. Most people have adopted the change into their normal business day or routine. They still need support, but managers and employees are moving forward and utilizing the change efectively. Symptoms? Increase in performance and productivity, people are not skipping a beat at work, everyone is on the path moving forward. Now it is time to celebrate the change as complete. Please note what William Bridges says, “People only make the new beginning if they have frst made an ending and spent some time in the neutral zone.”

At Continuing Education and Outreach, we are about change. We assist clients in creating a change plan and how to manage the “people” side of change regardless of the change initiative – technology, structure, strategy or process. If your ofce is experiencing a stormy day, we can bring in the sunshine. If you are in a drought, we can bring the rain. Contact CE&O. It will be the best change you make!

Sharleen Smith Director of Continuing Education and Outreach 4

Troy University | Continuing Education and Outreach | L.E.A.D. | Winter/Spring 2020

Business and Professional GIS Certifcate GIS is a computer hardware and software system that is used to store, display, analyze, and map information. Geographers, planners, land developers, real estate agents, utility companies, and municipal ofcials all use these systems. Using the GIS, such topics as population distribution, trafc movement, land availability, real estate prices, environmental hazards, soil types, utility inventory, sustainability mapping, site suitability, food zones, and many more, could be analyzed together to help the decision makers make an informed choice. The GIS online certifcate is formatted into four sessions. For more information go to: troy.edu/ce/gis-certifcate.html.

Sessions: 4 CEU: 4

*Save by registering for all four modules for only $2,000; regularly $750 per module.

SESSION

TITLE

COURSE ID

DATE

LOCATION

Session 1

Intro to GIS

CE 350

January 13 – February 9

Online

Session 2

Intro to Remote Sensing

CE 351

February 10 – March 8

Online

Session 3

Intro to Coordinate Systems

CE 352

March 9 – April 5

Online

Session 4

Application of GIS

CE 353

April 6 – May 3

Online

Project Management Professional

$1,887.00

Our course is designed to prepare individuals for the PMP Exam. The PMP is highly recommended for experienced project managers looking to advance their skills, career and earning potential.

Ensure you’re prepared for the rigorous PMP exam with Troy University, Continuing Education. This intensive program combines expert instruction with The CERTWISE™ Learning System for PMP® Exam Preparation training materials. Our course will help you learn faster, retain more knowledge and stay on track for success on the PMP exam. This course is conducted ONLINE with four optional in-class sessions held on the Montgomery Campus. For more information go to: troy.edu/continuingeducation/pmpcert.html.

COURSE ID

ONLINE

IN-CLASS SESSIONS

LOCATION

MGT 038

January 18 – April 11

Saturday, January 18, 9:00 am until 12 noon

Montgomery

Saturday, February 15, 9:00 am until 12 noon

Montgomery

Saturday, March 14, 9:00 am until 12 noon

Montgomery

Saturday, April 11, 9:00 am until 12 noon

Montgomery

This intensive program is designed for individuals seeking the most sought-after HR certification as a Professional in Human Resources (SHRM-CP) or Senior Professional in Human Resources (SHRM-SCP). This course is offered in partnership with the Society for Human Resource Management (SHRM). Cost includes all course materials.

On-Line February 10 – April 27 (registration deadline January 31, 2020) $1100 per person ($1,050 for SHRM Members) In-Person course available on demand for 5 or more participants.

Call for more information.

Visit troy.edu/ce for updates and registration information.

T: 334.983.0005 | F: 334.983.0009 | troy.edu/ce

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Computers and Technology Cyber Security

E

SAV Learn the skills needed to protect networks, secure electronic assets, prevent attacks, and ensure the privacy of your customers. This course $ 1,000* is for IT professionals who manage small projects or large-scale business in the areas of law enforcement, hospitals, banking, education and more.

This course is conducted ONLINE with four optional in-class sessions held on the Troy Campus.

Sessions: 4 CEU: 4.8 *Save by registering for all four modules for only $2,000; regularly $750 per module.

COURSE ID

TITLE

ONLINE

IN-CLASS SESSIONS

LOCATION

CIS 161

Networking Basics

January 13-February 9

Lab: Sat., February 1

Troy

CIS 162

Basics of Computer Securities

February 10-March 8

Lab: Sat., February 29

Troy

CIS 163

Web Security & Network Security

March 9-April 5

Lab: Sat., April 4

Troy

CIS 164

Security Policies

April 6-May 3

Lab: Sat., April 25

Troy

Graphic Design for Visual Presentations

$195.00

Make your visual presentations look professional and communicate efectively. Get the latest most advanced techniques on graphic design principles, including page layout, typography and basic design considerations. Take away more skills to create an efective and beautiful visual presentation on any presentation software program that you choose.

Online Course

UGotClass Catalog: troy.edu/continuingeducation/locationonline.html

Information Technology Certifcation Exam Prep Courses

$695.00/ea.

Exam preparation courses for the latest versions of Security+, Network+, Windows 10, A+.

Weekend Format: Friday, 5:00 pm-9:00 pm; Saturday, 9:00 am-5:30 pm (30 minutes lunch break); Sunday, 9:00am-1:00pm. Note: Exam fee is separate and will not be given during class.

Sessions: Weekend Format TITLE CEU: 1.6

6

DATE

LOCATION

Network+ Exam Prep

January 24, 25, 26

Dothan

Security+ Exam SYO-501 Prep

February 21, 22, 23

Dothan

A+ Exam 220-1001/1002 Prep

March 20, 21, 22

Dothan

Security+ Exam SYO-501 Prep

April 17, 18, 19

Dothan

Security + Exam SYO-501 Prep

May 1, 2, 3

Dothan

Troy University | Continuing Education and Outreach | L.E.A.D. | Winter/Spring 2020

Microsoft Excel - Level 1

$79

Do you work with numbers? Then you need to master Microsoft Excel 2016 and this is the place to do it. Even “non-techie” beginners will fnd it easy to learn Excel in this informative, step-by-step course.

Sessions: 1 CEU: .6 COURSE ID

DATE

CIS 046

Tuesday and Thursday, February 18 and 20

LOCATION

5:30 – 8:30 p.m.

Microsoft Excel - Level 2

Dothan

$79

For the advanced user, this course will go beyond the basics to learn about creating, editing, sorting, fltering, charts and more.

Sessions: 1 CEU: .6 COURSE ID

DATE

LOCATION

CIS 075

Tuesday and Thursday, March 17 and 19

5:30 – 8:30 p.m.

Microsoft PowerPoint

Dothan

$79

A complete presentation graphics program that creates professional presentations. Learn to outline,draw, use graphs and clip art to design overhead presentations and animated computer presentations. Participants must have experience working with Windows.

Sessions: 1 CEU: .6 COURSE ID

DATE

LOCATION

CIS 078

Tuesday and Thursday, January 28 and 30

5:30 – 8:30 p.m.

Microsoft Word

Dothan

$79

Learn word processing to create professional documents. You will learn how to create letters, reports, bulletins, and more using features such as clip art, spell check, and tables.

Sessions: 1 CEU: .6 COURSE ID

DATE

LOCATION

CIS 077

Tuesday and Thursday, April 7 and 9

5:30 – 8:30 p.m.

Quickbooks

Dothan

$99

An easy program for non-accountants. You will learn how to manage bank account transactions, maintain customer and vendor information, generate reports, and write and print checks. You will also learn to create invoices and credit memos, add custom felds, set up budgets, and learn about date backup/protections.

Sessions: 1 CEU: .8 COURSE ID

DATE

CIS 049

Wednesday, May 6

LOCATION

8:00 a.m. – 5:00 p.m.

Dothan

T: 334.983.0005 | F: 334.983.0009 | troy.edu/ce

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Certifcate and Licensing Programs

REAL ESTATE – In-Class You can start an exciting career in real estate! As a growing population creates a greater housing need, there is projected to be an abundance of opportunities for real estate professionals. Get your real estate license and enter a profession with career potential! The in-class course meets the State of Alabama’s requirement for 60 hours of training. The state exam must be taken within six months of successful completion of the course. Must be at least 19 years of age to enroll.

BUS 001 – Introduction to Real Estate Dates: February 5 – April 1, Mondays and Wednesdays Time: 5:30 pm until 9:30 pm Location: Dothan Campus, Adams Hall Cost: $325 (plus the book cost)

REAL ESTATE – ONLINE

Real Estate online courses are self-paced so you can study on your own terms, whenever and wherever you like. There is no classroom time required. Choose from new license, post-license, upgrade license, continuing education hours, or exam prep courses.

APPRAISAL COURSES – ONLINE

Home appraisers determine the value of real estate property before it is sold, mortgaged, taxed, insured or developed. Choose from new license, continuing education, or upgrade license courses.

For more details on Real Estate courses and Appraisal courses go to troy.edu/ce and click on Professional Development Oferings, then Business Management.

Did you know... our Facebook page is updated daily?

Keep up to date with the latest announcements and info:

facebook.com/troyuniversitycontinuinged INSURANCE PRE-LICENSE COURSES Become an insurance professional in your State. The online courses are designed to help you master terms and defnitions and will prepare you to sit for the state exam. Choose Life and Health or Property and Casualty and begin your career with confdence. Professionally developed by experienced instructors, you will learn in a clear, easy to understand style that will help you remember every aspect of Life and Health or Property and Casualty insurance. Everything you need to pass the state exam is here!

Take advantage of all the prep tools available to pass the exam the frst time and avoid having to pay the full cost of retaking the exam. Upon completion of the online course, students will receive a certifcate of completion which can then be submitted to the state insurance regulatory ofce.

These courses ofer afordable online training that meets state requirements and allows you to learn at your own pace. They are the most thorough pre-licensure courses available today.

Each self-paced course includes: l Introductory videos l Flash cards

l Audio-guided l Quizzes

presentations to keep you on track

Also available is Exam4Caster® which is a unique exam simulation and diagnostic tool designed to address the challenges you face in seeking to qualify for a Producer’s license. “ I wanted to thank you for the material and the program ofered by Troy. I took the P&C licensing exam this morning and passed it (on the frst try). Thank you for your assistance through the process.” ---Connie

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This course is approved in Alabama,South Carolina, Texas, Georgia, and North Carolina

Troy University | Continuing Education and Outreach | L.E.A.D. | Winter/Spring 2020

AUCTIONEER SCHOOL

$975.00

Troy University’s Continuing Education and Outreach is proud to ofer the oldest – and only – Auctioneer School in the State of Alabama. Auctioneering is a part of history and can be a very rewarding profession. The goal of our auctioneer school is to train good auctioneers and to promote high standards of ethics among auctioneers. During the school, each participant will develop a style of auctioneering that will be unique.

The school consists of 85 hours of auction instruction, as required by the Alabama State Board of Auctioneers. Students from reciprocal states requiring more hours will attend additional hours. Direct application exercises covering a wide range of topics include: ü Auctioneering History and Ethics ü Auction and Commercial Law ü Contract Law ü Uniform Commercial Code ü Clerking and Cashiering ü Advertising ü Site Preparation and Restoration

“The course was amazing and the staff

SAV.0E0 $ 50

Participants will learn and receive information on the many diferent auction types from experienced auctioneers. The school is instructed by licensed professionals with a focus on quality in the area of law and business. Introductory materials will be sent upon registration. Register by June 30 to receive a $50 discount and pay only $925

professional.” –Mike T. “Great experience and very helpful in my Auctioneer career. Teachers are great!” –Bert L.

Thursday, July 16 – Friday, July 24 (GA residents begin on July 15) Course ID: BUS 119A

AUCTIONEER CONTINUING EDUCATION CLASS

$125.00

Alabama licensed auctioneers must earn six hours of continuing education. Students from reciprocal states requiring eight hours of CE instruction will attend an additional two hours. Pre-registration is required.

Sunday, July 19 Course ID: BUS 119B

*Register by June 21, and Pay $925

Game Design and Development Certifcate Program The tabletop gaming industry has been growing by leaps and bounds! This three-course online Certifcate Program will educate you in the basics of designing your own tabletop game and bringing it to market efectively. You will get hands-on experience in game design and expert feedback. This course consists of three fve-week courses in which you will develop a game proposal, create a prototype, playtest it, and develop marketing and crowd-funding campaign plans. At the end of the program, you will be ready to market your own game!

Course Dates: January 13 – April 26 Register for the complete certifcate program and pay only $1,799 (Register for one course at a time for $750 per course) COURSE ID

DATES

CE 370

January 13 – February 16

CE 371

February 17 – March 22

CE 372

March 23 – April 26

Visit troy.edu/ce for more information.

T: 334.983.0005 | F: 334.983.0009 | troy.edu/ce

9

Legal Secretary Certifcate Course

$995

This intensive program is designed for both beginning and experienced secretaries who are interested in improving their skills and working more efciently within the law ofce.

Software Essentials for the Law Ofce

$995

This dynamic course is designed for legal professionals interested in improving their skills and knowledge of commonly used computer technology and programs within the law ofce. Course topics include: computer operating systems and peripheral devices; time tracking and billing software; database, case management and docket control software; litigation support software; electronic discovery, and trial presentation and graphics software.

Personal Injury for Paralegals The Center for Legal Studies is a legal education company focused on providing students with the most afordable and efective legal education possible. Our goal is to provide students with the fexibility necessary to achieve their academic goals while continuing with their everyday lives.

Paralegal Certifcate Course©

$1595

This course is designed to train students to work as paralegals, provide advanced legal workers with additional skills, and educate students about the American legal system. During the 14-week course, you will learn how you can be of assistance in the exciting feld of law. This course will provide you with a working knowledge of legal authority: how it is used in the litigation process and how to locate it through legal research.

Advanced Paralegal Certifcate Course* $2400 *15 Specialty Topic Courses

$400 each

These classes are available to students who wish to extensively build upon their knowledge of law and paralegal studies with classes in specialized facets of contemporary law. Your study and concentration on substantively specifc materials will enable you to gain a strong competitive edge over other paralegals. The additional training gained through participation in these advanced classes will embellish your legal knowledge and skills, which in turn should increase your salary and marketability. Those who successfully complete at least six advanced topics will be awarded a Certifcate of Completion.

$995

In this fast-paced class you will learn many of the legal terms, causes of action, and remedies available to victims of personal injury accidents. Review of the negligence theory of torts upon which many personal injury claims are based. You will discuss interviewing, investigating and other case building techniques vital to a personal injury paralegal’s success in the law ofce.

Alternative Dispute Resolution Certifcate Course

$995

This is course is designed to train and qualify students to develop or participate in confict mediation processes. Participants will review the growth and application of settlement options in the United States. The courses focuses on both traditional and non-traditional dispute resolution options. This is a mediation course geared for all professionals who are focused on “interest-based bargaining.” This course takes the mystery out of settlement processes and focuses on reaching reasonable solutions.

Other available courses include: Medical Professional Legal Consultant Legal Nurse Consultant Training Course Advanced Legal Research and Writing Certifcate Course Employment Law Certifcate Course Legal Investigation Certifcate Course Victim Advocacy Certifcate Course Law School Prep Course LSAT Standardized Test Prep Course

All courses are designed to provide students with practical real-world skills they need to be job-ready. Courses are non-credit, continuing education. Above listed pricing refects tuition only. Required books and materials are not included. All certifcates of completion are issued by Troy University. Click or call for more information:

legalstudies.com/vendor/troy or 800.522.7737

Have L.E.A.D. delivered to your doorstep, desktop, or mobile device - IT’S FREE! 10

Troy University | Continuing Education and Outreach | L.E.A.D. | Winter/Spring 2020

Medical Billing and Coding (Voucher Included)

$2,195.00

CBCS Medical Billing and Coding is an ideal program for students new to a medical career. If you’re seeking entry into the healthcare industry, this comprehensive program will provide you with all of the information you need to earn a certifcation in medical billing and coding. You will build a foundation of medical vocabulary to help you better understand the contents of a patient’s medical record, as well as notes from practicing physicians. In addition, you’ll learn current medical coding standards, so you can be successful within the industry. Upon completion of this program, you will be prepared to sit for the Certifed Billing and Coding Specialist (CBCS) exam ofered by National Healthcareer Association (NHA). The registration fee for this exam is included with this program.

Online Course Ed2go Catalog: troy.edu/continuingeducation/pdicertifcates.html

Grant Writing

$2,295.00

The Grant Writing Online Training Program will teach you the essentials of writing, researching, obtaining and maintaining grants. You’ll learn how to format your proposals, how to write efectively and how to get funded.

Online Course

Ed2go Catalog: troy.edu/continuingeducation/pdicertifcates.html

Pharmacy Technician (Voucher Included)

$2,495.00

Learn the skills you need to become a pharmacy tech in a hospital or retail setting with the Pharmacy Technician Online Certifcation Training Program. You’ll gain the skills and knowledge to qualify for entry-level positions in pharmacies, and you’ll be prepared for national certifcation.

This program pairs you with an instructor for one-on-one assistance. Upon successfully completing your program, you may qualify for a 40 to 100-hour externship. All materials are included in the cost of the program. Upon completion of this program, you will be prepared to sit for the National Certifcation Exam which is the Pharmacy Technician Certifcation Exam (PTCE), ofered by Pharmacy Technician Certifcation Board (PTCB). The registration fee for this exam is also included with the program.

Online Course Ed2go Catalog: troy.edu/continuingeducation/pdicertifcates.html

Non-Proft Management

$2,295.00

Learn all about nonproft management! Examine the fundamental principles of nonproft management, explore the roles and responsibilities of a nonproft board of directors and the management team, discover the essential aspects of fundraising, and become acquainted with the budgeting process.

Online Course

Ed2go Catalog: troy.edu/continuingeducation/pdicertifcates.html

Certifed Bookkeeper

$1,995.00

The Certifed Bookkeeper Online Training Program for experienced bookkeepers leads to national certifcation with the American Institute of Professional Bookkeepers (AIPB). The AIPB certifcation is a high professional standard for bookkeepers. This program was created by the AIPB and is offered in partnership with major colleges, universities and other accredited education providers.

All textbooks are included.

Online Course

Ed2go Catalog: troy.edu/continuingeducation/pdicertifcates.html

T: 334.983.0005 | F: 334.983.0009 | troy.edu/ce 11

Nutrition for Optimal Health, Wellness, and Sports

$2,595.00

The Nutrition for Optimal Health, Wellness, and Sports Online Training Program will teach you about developing individualized nutritional programs for clients, patients, or yourself. The American College of Sports Medicine has certifed this curriculum. This innovative and comprehensive Web-based certifcate program provides an in-depth examination of contemporary nutritional topics, such as meal plan analysis, functional food implementation, antioxidants, public nutrition, sports nutrition, vitamin supplementation and weight management.

Online Course

Ed2go Catalog: troy.edu/continuingeducation/pdicertifcates.html

NASM Certifed Personal Trainer & Exam Prep (Voucher Included)

$1,295.00

The NASM Certifed Personal Trainer and Exam Preparation is a unique online training program that prepares you for the NASM exam, to earn one of the most respected and in-demand certifcations in the health and ftness industry. You will use a robust set of available resources (videos, presentations, readings, quizzes, activities) to master health and ftness topics, including nutrition, program design, human movement science, ftness assessments, among others. This program includes exam preparation and all study materials, as well as the certifcation exam fee.

Online Course

Ed2go Catalog: troy.edu/continuingeducation/pdicertifcates.html

Certifcate in Sales

$495.00

Gain a better understanding of the importance of the sales function and learn new skills in relationship management, prospecting, customer management and delivering a compelling sales presentation. Move yourself or your sales team to increased success.

Online Course

UGotClass Catalog: troy.edu/continuingeducation/locationonline.html

Certifcate in Customer Service

$245.00

Learn to improve your customer service skills to enhance your career skill set, improve productivity and increase your organization’s success. You will also take away some extraordinary customer service techniques you won’t fnd anywhere else.

Online Course

UGotClass Catalog: troy.edu/continuingeducation/locationonline.html

Certifcate in Self Publishing for Business

$495.00

A publication or book can help you expand your business in a way no form of advertising can.

Whether you are with a small or large organization this practical certifcate is designed to help entrepreneurs, businesses and organizations self-publish non-fction to promote and enhance your core business goals such as customer retention and building your brand. Get unique insights into fnding your niche and developing customer oriented information that build customer relationships. Find out about self-publishing print publications and books. Then discover how to go about creating, formatting and publishing an eBook. Finally acquire the keys to marketing your print hard copy publication, book or eBook. Most importantly, you will create a marketing plan so you can map out your marketing steps all the steps from start to fnish.

Online Course UGotClass Catalog: troy.edu/continuingeducation/locationonline.html

Applying Lean Sigma Practices to HR Functions

$245.00

Develop the mindset of Lean Operational Excellence, an advanced problem-solving approach that facilitates continuous improvement within the organization through the identifcation and elimination of waste.

Lean principles can also be used to streamline processes in the human resource functions such as recruiting, hiring, training, compensating and managing performance. Find out about Lean concepts, tools, and methods with which you can benchmark and assess problems, and lead continuous improvement eforts to resolve them. After taking this course you will have an expanded capacity to facilitate small groups and teams using Lean Process Improvement principles and methodologies to create change within your organization.

Online Course https://www.yougotclass.org/course/index.cfm/Troy/ Applying-Lean-Sigma-Practices-to-HR-Functions

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Troy University | Continuing Education and Outreach | L.E.A.D. | Winter/Spring 2020

Six Sigma Green Belt Certifcate

$495.00

Six Sigma professionals are in strong demand by organizations around the world. On the frontlines of Six Sigma eforts are Green Belts. LERN’s Green Belt training teaches participants problem-solving skills, using the DMAIC (Defne, Measure, Analyze, Improve and Control) model. After completing this challenging course, Six Sigma Green Belts serve their organizations as a trained specialist able to work on Six Sigma projects that beneft the organization.

Online Course

UGotClass Catalog: troy.edu/continuingeducation/locationonline.html

Digital Marketing Certifcate

$495.00

Come get a fundamental yet advanced introduction to eMarketing, including improving email promotions, analyzing your web site trafc, doing search engine optimization, and how to successfully employ online advertising. Relevant for any type of organization, including businesses, companies, non-profts and government agencies. No eMarketing experience or expertise is necessary. If you are already at an advanced level, your instructors are experts and can provide the latest most advanced information and answer your toughest questions.

Online Course

UGotClass Catalog: troy.edu/continuingeducation/locationonline.html

Entrepreneurship Certifcate

$495.00

Boost your chances of success for your new or small business and reduce your risks. Get the latest on planning your business, brainstorming business ideas and a checklist for going into business.

Then learn how to create a business plan, including assessing business feasibility and prepare the management and fnancial plans. Then take home a step by step approach to attract and keep customers, with an emphasis on customer-driven marketing decisions and building a strong brand.

Online Course

UGotClass Catalog: troy.edu/continuingeducation/locationonline.html

Social Media for Business Certifcate

$495.00

Whether you are new to social networks or already involved, you will come away with both an understanding of social networks and practical, how-to techniques to integrate social networks into your organization or business. Your instructors are outstanding practitioners who also speak, write and train others on social networks.

Online Course

UGotClass Catalog: troy.edu/continuingeducation/locationonline.html

Personal Development Instant Piano for Hopelessly Busy People

$55*

If you yearn to experience the joy of playing piano but don’t want years of weekly lessons, this short course is for you! Taught by Michael McMillan, you can learn enough secrets of the trade to make piano playing apart of your life, learning chords, not notes. You’ll learn all the chords needed to play any pop song, any style, any key, and a healthy dose of insider secrets on how to embellish songs. This is an absolute beginning class in chord piano techniques. If you can fnd middle C and know the meaning of “Every Good Boy Does Fine,” you already know enough to enroll. *Plus $25 material fee to instructor.

The next course is scheduled for the Fall of 2020. Contact us now to be notifed of course dates.

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Community Band, Sponsored by Troy University

Participants will have the opportunity to perform concert selections and novelty tunes in a community band setting. A concert will be performed during Heritage Week on the Dothan Campus. The course is open to anyone who has his/her own instrument. No audition necessary.

For more information send an email to holmesj@houstonacademy.com.

Mondays, January 27 – April 27, 6:00-8:00 p.m.

Conferences & Workshops

CPE SEMINARS! COUNSELOR AND SOCIAL WORKERS SEMINAR FEBRUARY 21 AND MARCH 20 ACCOUNTING CPE SEMINAR JUNE

Troy University, Dothan Campus For more information, visit: troy.edu/ce

ON DEMAND WORKSHOPS PRESENTATION SKILLS PROGRAM CUSTOMER SERVICE AND HOSPITALITY ACADEMY

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Troy University | Continuing Education and Outreach | L.E.A.D. | Winter/Spring 2020

February 6, 2020

Register online at: troy.edu/ce

HR ODAY 2020 Human Resource Conference March 3, 2020 Troy University, Montgomery Campus Visit troy.edu/ce for more information T: 334.983.0005 | F: 334.983.0009 | troy.edu/ce 15

MOVE THE WORLD SAVE THE DATE

2 0 2 0 A D M I N I S T R AT I V E PROFESSIONALS CONFERENCE

04.22.20 M O N T G O M E RY, A L

04.30.20 D O T H A N, A L

Visit troy.edu/ce for more information

VALUES-BASED LEADERSHIP EXECUTIVE LEADERSHIP FORUM PRESENTED BY THE AIR WAR COLLEGE, MAXWELL AIR FORCE BASE March 24 – 8:00am Forum and breakfast, Troy University Montgomery Campus

**The outreach program is named in honor of General Henry H. “Hap” Arnold, a pioneer airman who was taught to fy by the Wright brothers. He is the only person in history to achieve a 5-star rank in both the Army and the Air Force.

April 16 – 2:00pm Forum followed by networking reception with panelists, Troy University (Troy, AL) RSVP to attend: continuinged@troy.edu or 334-983-0005

The Hap Arnold Outreach Program is designed to strengthen ties between the Air War College at Maxwell Air Force Base, and the community, and is hosted in partnership with Troy University’s Continuing Education and Outreach department.

Attendees will walk away with a greater understanding of United States military service, military culture and the challenges military leaders face.

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Troy University | Continuing Education and Outreach | L.E.A.D. | Winter/Spring 2020

CONFERENCE SERVICES KEYNOTES AND MANAGEMENT Your audience will be wowed by our motivational keynote and concurrent session speakers. In addition, you can rest and enjoy your conference because we ofer complete conference management services including planning, venue selection, entertainment, onsite management and post conference activities.

Past Conference Keynote Presentations include (but are not limited to): l “Rest in Peace” or “Rest and Peace” l Follow Your Yellow Brick Road l Would You Follow You l Are You Feeding Your Employees M&Ms? l Merry-Go-Round or Roller Coaster Fo r m o re info r m atio n, co ntac t u s to day : T: 334.983.0005 | E: continuinged@troy.edu T: 334.983.0005 | F: 334.983.0009 | troy.edu/ce 17

TRAINING NEED PROFESSIONAL DEVELOPMENT? Your time is important, and your employees’ time is expensive. So why waste either with canned training programs that don’t address your company’s unique needs and objectives? Continuing Education and Outreach can assist your need for professional development. Our expert speakers and trainers have over 150 combined years of experience with non-proft, public sector, private companies, and corporations. Training is available in a multitude of topics, and can be conducted at our campus locations, or we can come to your organization. Troy CE&O can provide resources to assist in developing new training initiatives or to maintain and support current eforts. When it comes to selecting a training provider, there are a number of reasons to choose Troy CE&O:

FULLY CUSTOMIZED

The training we deliver is never canned or copied and pasted from something else. We pride ourselves in developing and delivering training solutions that are unique to each of our clients.

ENVIRONMENT-SENSITIVE

We believe that effective training keeps the entire organization in mind. We strive to understand your culture and deliver training that feels like it is a part of your organization.

CONFIDENCE-DRIVEN

ALL-INCLUSIVE

As humans, we are more ready to act on knowledge we are confident in. So, we develop programs that boost learner confidence in how to follow correct procedure and eliminate flawed perceptions and decision making.

Our customized programs include all required training materials, including student guides, media presentations, hands-on learning activities, testing materials, and followup trainee assessment.

Beginning with an initial consultation, custom training programs are developed based on the needs and desired end goals of your organization. Training is scheduled at a time that is convenient for your employees, at a location that is most convenient for learning and for your team. Ensure that your employees are profcient with the latest industry technologies and best practices - and be assured that the training they receive meets the needs of your organization.

Accelerate your business potential .

C o n ta c t us f or a f r ee c o ns u l t a t i o n t o d a y !

T: 334.983.0005 | E: continuinged@troy.edu

You will like what you see!

facebook.com/troyuniversitycontinuinged Troy CE&O can conduct training on any of our campus locations around the state, or come to you!

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Troy University | Continuing Education and Outreach | L.E.A.D. | Winter/Spring 2020

MEET OUR TRAINERS RITY INTEG NTIC E H T AU ATE N O I S PAS MIC A N Y D TING A V I T MO

“Thank you for organizing your speakers. This was by far our best gathering yet and we’ve heard nothing but great feedback on the topic and speaker. Your help and support is invaluable! “ Katy Garren, Community Involvement Coordinator The Town of Pike Road

WHAT OUR CLIENTS HAVE TO SAY “Our Professional Development Conference at Troy University was a great success because of you and the team at Continuing Education and Outreach.”

Jeremy Arthur, President and CEO Chamber of Commerce Association of Alabama

“I attended a class with one of your trainers and I have to say that is probably the best class I have been to recently. It was very informative and the trainer was excellent. It was easy to ask questions and the answers related back to us, not just some corporate answer that we are typically given in any training classes.”

Client Course Participant

Sharleen Smith

Michael Jackson

Jane Goodson

Ashley Jernigan

Ronda Walker

Joel Hughes

Ruth Cook

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Fact Sheet

My Career Advancement Account Scholarship — Helping Spouses Reach Career Goals

The My Career Advancement Account Scholarship is a workforce development program that provides up to $4,000 of tuition assistance to eligible military spouses. The scholarship assists military spouses in pursuing licenses certifcates certifcations or associate degrees necessary to gain employment in highodemand highogrowth portable career felds and occupations Spouses may use their My Career Advancement Account Scholarship funds at any academic institution approved for participation in the scholarship.

Fast facts The My Career Advancement Account Scholarship provides a maximum tuition benefit of $4,000 with an annual fscal year cap of $2,000 to assist eligible military spouses who need professional credentials to meet their portable career goals. Annual cap waivers are available for licensure and certifcate programs if there is an upfront tuition cost that exceeds $2,000 (up to the maximum education beneft of $4 000)

Who is eligible for the My Career Advancement Account Scholarship?

Spouses of service members on active duty in pay grades E-1 to E-5, W-1 to W-2 and O-1 to O-2 who have successfully completed high school and have the ability to request tuition assistance while their military sponsor is on Title 10 military orders are eligible. Spouses married to members of the National Guard and reserves in these same pay grades are eligible.

Those who are not eligible include the following:

•

Spouses who are married but legally separated (or under court order or statute of any state or U.S. territory) from a member of the armed forces on Title 10 orders

•

Spouses whose National Guard or reserve military sponsor is in a warning orders or alert, post-deployment, demobilization or transition status

•

Spouses married to a member of the Coast Guard

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Troy University | Continuing Education and Outreach | L.E.A.D. | Winter/Spring 2020

Troy CE&O can assist with organizational development consulting. We can provide you with the tools needed to create fast, quality, organizational change. Creating an effective and efficient organization, aligning with your operation strategy. Practical solutions to achieve exceptional results.

ADVANTAGES OF HIRING AN OUTSIDE CONSULTANT: Get an objective outside take on your operations

Direct the saved time to other profitable aspects of the business

Accomplish short-term goals effortlessly

Costs less than hiring a new employee

Leverage New Skills

Change Management

Succession Planning

Strategic Planning

Culture Change

Mentoring Programs

Surveys (Customer/ Client/Employee)

Security/Risk Assessments

360 Degree Feedback Job Analysis/ Job Descriptions

Policies and Procedures Development

Training Curriculum Development

Employee Orientation Development

Sustainability Studies

Recruiting, Interview and Selection

Decision Making Facilitation

Don’t Miss A Thing!

Like us on Facebook and get in on the conversation..

Have L.E.A.D. delivered to your doorstep, desktop, or mobile device... it’s FREE! T: 334.983.0005 | F: 334.983.0009 | troy.edu/ce 21

COLLEGE OF ARTS & SCIENCES Master Programs – Non-Thesis Biomedical Sciences

Master Programs – Thesis Biomedical Sciences

Computer Science

Artificial Intelligence Computer Network & Security Software Development

Criminal Justice

Computer Science

Artificial Intelligence Computer Network & Security Software Development

Criminal Justice

Environmental and Biological Sciences

Biological Sciences Environmental Sciences Environmental Policy

International Relations

Master of Public Administration

Environmental and Biological Sciences

Global Studies National Security Affairs Regional Affairs

International Relations TROY CAMPUS ONLY

National Security Affairs Nonprofit Management Public Health Administration Public Human Resources Management Public Management

Social Science

Social Science Master Programs – Certificates Only l Biomedical Sciences

For more information, contact the College of Arts and Sciences at 334-670-3399 or email: casdean@troy.edu

Biological Sciences Environmental Sciences Environmental Policy Global Studies National Security Affairs Regional Affairs

Master Programs in Education Biology Education (6-12) Biology Education Alternative A Certification (6-12) l General Science (6-12) l General Science Alternative A (6-12) l History Education (6-12) l History Education Alternative A (6-12) l Mathematics Education (6-12) l Mathematics Education Alternative A (6-12) l Social Science Education (6-12) l Social Science Alternative A (6-12) l l

Troy University Center for Public Service . . .

Making Connections for a Stronger Alabama Connections to Alabama state and local governments as well as nonproft organizations is what drives the Troy University Center for Public Service. Excellence and execution distinguish the Center’s work with organizations focused on public service.

Our Goal - A Stronger Alabama Through partnerships, the Center for Public Service provides expertise in various areas, including: l l l l

Human Resource Management Program Evaluation GIS and Computer Mapping Organizational Analysis

l l l

Project Management Financial and Policy Analysis Conference Planning and Administration

For more information about the Troy University Center for Public Service, contact: Thomas Vocino, Ph.D., Executive Director, (334) 241-8716, tvocino@troy.edu.

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Troy University | Continuing Education and Outreach | L.E.A.D. | Winter/Spring 2020

T: 334.983.0005 | F: 334.983.0009 | troy.edu/ce 23

Execut ve E uc t Custom Programs for Organizations The Sorrell College of Business Executive Education Program offers custom designed training and consulting to meet the specific needs of your business or organization. These specialized offerings are delivered by the highly qualified faculty of the Sorrell College, who hold expertise in a wide variety of business disciplines. Please contact us to start the process of developing a truly impactful education program Contact (334) 808-6621 or sorrelldean@troy.edu

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Troy University | Continuing Education and Outreach | L.E.A.D. | Winter/Spring 2020

PH.D. IN GLOBAL LEADERSHIP ANNOUNCED FOR TROY ONLINE Applications will be accepted starting Jan. 2 , 2019 for Troy University’s new doctoral program, the Ph.D. in Global Leadership. The program has received final approval from the Southern Association of Colleges and Schools, clearing the way for enrollment to begin with an anticipated start date of Fall 2020 for the first class of students.

“This is an exciting new program for Troy University and the College of Education, and we are looking forward to opening up applications this January and welcoming our first class of Global Leadership students next fall,” said Dr. Dionne Rosser-Mims, Dean of the College of Education.

To be alerted when applications are available, prospective students should go to troy.edu/globalleadership and complete the interest form. The Global Leadership Ph.D. can be completed online, offering a way for working professionals to earn a doctoral degree. It is TROY’s third doctoral program, joining the Doctor of Nursing Practice and the Doctor of Philosophy in Sport Management. Dr. Jack Hawkins, Jr., Chancellor, said Troy University’s evolution as Alabama’s International University—with its partnerships with 135 universities in 31 nations—provided the genesis for TROY’s latest doctoral program.

“This Ph.D. is a response to a need for leadership with an international perspective in diverse areas— education, the military, business and the non-profit sector,” Chancellor Hawkins said. “A key feature of this program is a mentorship component where students will learn from a leader with experience in their field. This approach combined with global emphasis will prepare each candidate to succeed in the international marketplace.”

The program aims to help students develop a variety of leadership skills and competencies, including effective leadership for organizational change, facilitation of global teams, effective communication, and improving organizational effectiveness. Students will complete core coursework and choose a specialization in one of the following areas: Public Administration, Organizational Leadership, Strategic Communication, Educational Leadership and Administration, or Higher Education.

“The approval of our Ph.D. in Global Leadership represents another significant step in the evolution of our graduate academic inventory,” said Dr. Lance Tatum, Senior Vice Chancellor for Academic Affairs. “This degree program gives TROY its third terminal degree program and specifically provides an advanced degree option for our College of Education, the founding college of our University. I’m excited for our education alumni who have for many years expressed interest in the University developing this type of program. I want to express my appreciation to the faculty and administration in our College of Education for the work and thoughtfulness that went into the development of this program.”

TROY’s Global Leadership doctorate will be unique in the state of Alabama and is designed to develop leaders from diverse backgrounds that will serve locally, regionally, nationally, and internationally. That global focus includes encouraging students to pursue international internships, said Dr. Rosser-Mims.

“This is an incredible opportunity for students and for the College of Education,” Dr. Rosser-Mims said. “We will be preparing individuals to lead organizations across a variety of disciplines, and to communicate effectively with diverse teams across cultural lines. We want students to understand leadership from a global perspective.”

Learn more about TROY’s Ph.D. in Global Leadership at troy.edu/globalleadership.

Applications open January 2, 2020.

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Earn your degree at any time, from anywhere,

online.troy.edu Online Undergraduate Programs ACCELERATE - Dual Enrollment Online for High School Students Accounting and Finance - Global Business Anthropology Applied Computer Science Associate of Science in General Education - Applied Behavior Analysis Associate of Science in General Education - Aviation Operations - Fixed Wing Training Associate of Science in General Education - Aviation Operations - Rotary Wing Training Associate of Science in General Education - Aviation Operations - Unmanned Aerial Systems Training Associate of Science in General Education - Computer Science Associate of Science in General Education - Criminal Justice Associate of Science in General Education - Global General Business Associate of Science in General Education - History Associate of Science in General Education - Military Operations Associate of Science in General Education - Political Science Associate of Science in General Education - Psychology Associate of Science in General Education - Recreation Associate of Science in General Education - Social Science Associate of Science in General Education - Sociology Criminal Justice Criminal Justice - Digital Forensics Criminal Justice - Homeland Security Cybersecurity Certifcate English General Business - Global Business History - American/Latin American History - European/Asian/African

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Troy University | Continuing Education and Outreach | L.E.A.D. | Winter/Spring 2020

Hospitality Management - Hosp Human Resources Management Human Services Interpreter Training Program Liberal Studies Management - Global Business Marketing - Global Business Political Science - American Pol Political Science - International P Psychology Resource and Technology Mana Resource and Technology Mana Social Science Social Work Sociology Sport Management - Hospitality Tourism Management - Hospital

Online Graduate

Adult Education - Curriculum an Adult Education - Instructional T Adult Education - Leadership St Criminal Justice Childhood Education (Grades PEarly Childhood Education - Edu

pitality, Sport and Tourism Management nt - Global Business

litics and Public Administration Politics

agement agement - Aviation Ops - Unmanned Aerial Systems

y, Sport and Tourism Management lity, Sport and Tourism Management

e Programs

Elementary Education (K-6) Elementary Education (K-6) - Education Specialist Environmental and Biological Sciences - Environmental Policy Gifted Education (P-12) History Education (6-12) Human Resource Management Instructional Leadership and Administration - Education Specialist (P-12) International Relations - Global Studies International Relations - National Security Affairs International Relations - Regional Affairs Management - Leadership (MSM) Management - Project Management (MSM) Management - Talent Development and Training (MSM) MBA - General Management MPA - Public Administration Second Language Instruction Social Science (Non-Thesis) Social Science Education (Grades 6-12) Sport & Fitness Management (Master’s) - Sport Management Sport Management (Ph.D) Strategic Communication Teacher Leader - Education Specialist

nd Instruction Design Technology tudies

-3) ucation Specialist (P-3)

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TOP 5

ONLINE CERTIFICATE PROGRAMS TO PREPARE YOU FOR THE 21ST CENTURY Earn Certificates online and add a whole new skillset to your portfolio, and make a big difference in the success of your organization!

1

CERTIFICATE IN SQL

Through your knowledge of Structured Query Language, you will become more marketable in computer related career fields that pertain to database administration. Learning SQL can also lead to a job that is specific to analyzing data such as a data analyst, a quality assurance analyst, or a business analyst.

SOCIAL MEDIA FOR BUSINESS CERTIFICATE

Whether you are new to social networks or already involved, you will come away with both an understanding of social networks and practical, how-to techniques to integrate social networks into your organization or business.

3

2

CERTIFICATE IN SALES

Gain a better understanding of the importance of the sales function and learn new skills in relationship management, prospecting, customer management, and delivering a compelling sales presentation.

APPLYING LEAN SIGMA PRACTICES TO HR FUNCTIONS

Lean principles can be used to streamline processes in the human resource functions such as recruiting, hiring, training, compensating and managing performance. Find out about Lean concepts, tools, and methods with which you can benchmark and assess problems, and lead continuous improvement efforts to resolve them.

4

ENTREPRENEURSHIP CERTIFICATE

5

Boost your chance of success for your new or small business and reduce your risks! At the end of this program you will be able to identify the abilities required of successful entrepreneurs and how to acquire them, develop goals to help establish your business, develop an outline for your plan, and take home techniques to successfully manage and market your new business.

Visit www.troy.edu/ce or call (334)983-0005 for specific course information.

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Troy University | Continuing Education and Outreach | L.E.A.D. | Winter/Spring 2020

All Roads Lead To Troy...

Troy Campus

111 Adams Avenue, Troy, AL 36082

Dothan Campus

500 University Drive, Dothan, AL 36303

Montgomery Campus

231 Montgomery Street, Montgomery, AL 36103

Phenix City, Riverfront Campus 1510 Whitewater Avenue, Phenix City, AL 36867

T: 334.983.0005 | F: 334.983.0009 | troy.edu/ce 29

How To Register REGISTRATION DEADLINE Please register early! Registration should be completed early to guarantee a space in the class. Late registrations may be accepted if the class is not full. Minimum enrollment levels are established for each course. When enrollment levels are not met, the course may be cancelled. Confrmation notices are not sent. You must mark your calendar with dates and times.

ATTENDANCE POLICY

5 EASY WAYS TO REGISTER! MANY CLASSES HAVE LIMITED SEATING. REGISTER EARLY! ONLINE: Choose the registration link located on the course pages. Click on Select Courses. Choose the course(s) you want, then click submit at the bottom of the screen and proceed with the registration process. For assistance, call 334-983-0005.

PHONE: Call 334-983-0005. Payment may be made by VISA, MasterCard, Discover, or company purchase order. Individuals MUST PAY at the time they register.

NON-CREDIT COURSE POLICY Payment is due at the time of registration. Individuals may pay by cash, check or credit card. For company sponsored individuals, an invoice may be used. Invoice information must be determined at the time of registration. Individuals requesting a re-print of their certifcate may be charged a fee of $5.00.

REFUNDS/CANCELLATIONS

MAIL: Complete the adjacent registration form and mail to: Troy University, Continuing Education, P.O. Box 8368, Dothan, AL 36304. Please enclose your check, money order, credit card number and expiration date, or company purchase order number.

Continuing Education is self-supporting and costs are covered through student registration fees. In the event a course is cancelled

by Continuing Education, the student will receive a full refund or may apply payment to a future course to be taken within one year.

The registrant will be notifed of any changes in dates or times. It is important that you provide a valid telephone number. View the full refund policy on our web site at www.troy.edu/ce. Rates for courses are subject to change without notice. Please check with the Continuing Education office for current fees. Troy University reserves the right to cancel any class, make instructor, and/or course substitutions without prior notice.

WALK IN: Register in person at 501 University Drive, Adams Hall, Room 200. Ofce Hours are: Monday-Thursday, 8:00 am to 5:30 pm; Friday, 8:00 am to 12 noon.

Course dates, fees, instructors, etc. are subject to change. Continuing Education and Outreach shall not be held responsible for changes.

FAX: the printed form to 334-983-0009. Payment may be made

by VISA, MasterCard, Discover, or company purchase order.

Policies & Procedures CONTINUING EDUCATION UNIT (CEU) The (CEU) is a nationally recognized method of quantifying time spent in the classroom during professional development and training activities. The purpose of the CEU is to provide a record of the educational accomplishments of an individual who has satisfactorily completed signifcant non-credit educational and career enhancement experiences. One CEU is equal to ten contact hours of participation in an organized continuing education experience under qualifed instruction. For more information about customized sources for your business, call the Continuing Education ofce.

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Failure to attend a non-credit course does not constitute withdrawal.

The ofce of Continuing Education must be notifed directly of a cancellation at least three business days before the start date of a class in order to receive a full refund. Refunds will not be made once a class begins. Participant substitutions may be made in some cases.

SCHEDULE CHANGES

INCLEMENT WEATHER POLICY In the event of inclement weather, tune into your local radio or television stations for information about campus closings.

AMERICANS WITH DISABILITIES ACT Students with disabilities, or those who suspect they have a disability must register with the Disability Services Coordinator in order to receive accommodations. Students currently registered with the Disability Services Ofce are required to present their Disability Services Accommodation Letter to each faculty member at the beginning of each term. Individuals needing special services should contact the Dean of Students at (334) 983-6556, ext. 21206.

Get In On The Conversation! Like us on facebook: facebook.com/troyuniversitycontinuinged

Troy University | Continuing Education and Outreach | L.E.A.D. | Winter/Spring 2020

REGISTRATION FORM L.E.A.D. - WINTER/SPRING 2020 ONLINE: Go to troy.edu/ce and follow instructions under Registration

BY PHONE: (334) 983-0005

BY FAX: (334) 983-0009

Simply fll out the the information below and send it in. Feel free to copy this form for additional registrations and if you have any questions, give us a call!

BY MAIL:

Continuing Education and Outreach, P.O. Box 8368, Dothan, AL 36304 IN PERSON: Come to Adams Hall, Room 200

__________________________________________________ First Person (PLEASE PRINT CLEARLY)

__________________________________________________ Address

___________________________ __________ City

State

____________

____________

Home Phone

Work Phone

_______ Zip

_____________________

Email

__________________________________________________ First Course ID/Title

____________ Date

____________

Time

____________

Cost

__________________________________________________ Additional Course ID/Title

____________ Date

____________

Time

____________

Cost

__________________________________________________

Second Person (PLEASE PRINT CLEARLY)

__________________________________________________

Address

___________________________ __________ City

State

____________ Home Phone

____________

Work Phone

_______ Zip

_____________________

Email

__________________________________________________

First Course ID/Title

____________

Date

____________

Time

____________

Cost

__________________________________________________

Additional Course ID/Title

____________

Date

____________

Time

____________

Cost

Birthdate ________ / ________ / ________ (for ofcial use only)

Continuing Education and Outreach administrative ofces are located at: 501 University Drive Adams Hall, Room 200 Dothan, AL 36303

Operating Hours: Monday - Thursday, 7:45 am - 5:30 pm Friday, 8:00 am - 12 noon

For more information:

HOW DID YOU FIND OUT ABOUT US?

q Direct Mail q Email q Newspaper/MagazIne q Referral q Website q Facebook METHOD OF PAYMENT

q MasterCard

q Visa

q Cash (in person only)

q American Express

q Personal Check (payable to Troy University)

q Company Check (payable to Troy University)

q ___________________________ Purchase Order Number

_________________________________________

T: 334.983.0005 E: continuinged@troy.edu

Credit Card Number

Pre-registration is required for all courses.

Name on Credit Card

q Discover

______________________ Expiration Date

_____________________________________________

Payment MUST be made at time of registration.

_______________

CSC/CVV (3-Digit Code)

_________________________________________ Signature (if paying by credit card)

T: 334.983.0005 | F: 334.983.0009 | troy.edu/ce 31

Non-Profit Non-Profit Organization Organization US Postage US Postage PAID PAID Permit No.390 390 Permit No. Dothan, AL 36302 Dothan, AL 36302

Continuing Education and Outreach P.O. Box 8368 Dothan, AL 36304

www.troy.edu/ce

ENGAGE, PREPARE, ACCOMPLISH.

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Troy University | Continuing Education and Outreach | L.E.A.D. | Winter/Spring 2020