Spotlight: Hemm's Glass Shops

Spotlight: Hemm's Glass Shops

Q: What inspired the founding of Hemm’s Glass?

A: In July 1948, R.C. Hemm began Hemm’s Glass Shops, Inc. at our present Piqua, Ohio location. The inspiration behind the company was to serve a niche in the auto glass industry while providing an organization for our team to grow both professionally and financially.

Q:Hemm’s Glass Shops is celebrating its 75th Anniversary this year. How has that been achieved?

A:Hemm’s Glass is a third-generation family owned business. Each generation had a primary focus on supporting local businesses, residents and associations. Currently Hemm’s is focused on creating and implementing a trademark quality system to continue the tradition of excellence.

Q:What was the mission at the start of the business? How does that compare to the mission now?

A:Our mission has always been to pride worry-free projects to our customers, suppliers and stakeholders. We continue to strive for this mission every day. Our culture of responsibility and dependability allow us to create lasting relationships with in our communities.

Q: How was the business named?

A:Raymond Charles Hemm was the founder

Q:How many employees does your business have?

A: It fluctuates yearly, but on average we employ over 100teammembers

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Q: What moments/ things have been the most rewarding?

A: Making it to 75 years will be a huge accomplishment. We have been able to prevail through various ups and downs and continue to grow while still holding on to our values. We’ve been a part of many major projects throughout Miami County and Western Ohio. Being able to see our work come to life is always rewarding.

Q: What challenges has the business had to face and overcome?

A. Various obstacles have come about over the years, like the 2008 housing crash and most recently the supply chain and price increase issues related to Covid. Most recently inflation and finding a qualified workforce is our biggest obstacle. Our goal is to have and continue to build a team that is able to adapt and overcome the challenges.

Q: What elements of your business do you think makes you so unique and so vital to the Troy/Miami Valley small business community?

Q: Hemm’s Glass is unique in our ability to focus on many different customers and stakeholders. We have our service division who is focused on making sure our residential and auto glass customers are taken care of. We have our commercial division who fabricates and facilitates installations to major projects all across the state. Some of our recent projects include the new Columbus Crew Stadium - Lower.com Field, the interior of the Dayton Arcade, and the new Monroe Federal building in Tipp City. The Piqua YMCA will be our next major project in Miami County and we are looking forward to that challenge.

Being members of our community is not only a core value but something we experience with our team members. A number of our employees are involved in local charities like the United Way, the Piqua Community Foundation and others. The majority of our team members live within 20 miles of our headquarters and it’s important for us to support and fuel those around us. We are focused on relationships and giving value to the marketplace. Without it, we cannot serve.

Thank you from the Troy Chamber of Commerce to Hemm's Glass Shop for this wonderful interview!