Year-in- r eview Education

In 2022 TAA’s education sessions were slowly but surely moving back into hosting in-person classes. Over 479 individuals took advantage of the 16 educational seminar offerings and the 6 certification courses, including Property Financials for Property Managers, CPO, CFC, The Fair Housing Game Show, Leasing 101 Fundamentals, Leasing 202: For Advanced Leasing Professionals, Notary Public, HVAC Refrigerant Diagnostics, HVAC Electrical Diagnostic, Legal Issues, NAA Lease Review Training, Debit Collection, and others.

The Association offered 3 of the 5 NAAEI credential programs: Certified Apartment Portfolio Supervisor (CAPS), Certified Apartment Manager (CAM), and Certified Apartment Leasing Professional (CALP). TAA had 41 individuals walk through its doors during July, August, and October to pursue an NAAEI credential. Twelve candidates have earned their credentials thus far, while others register to take their online proctored exams.

TAA’s Certified Pool Operators (CPO) courses had 144 individuals rectify or obtain their first CPO certification, with 129 earning their certifications, with an instructor-passing ratio of 90%.

In June Mark Peele, CAMT, with PRG Real Estate, Management Inc. TAA’s CPO instructor earned the PHTA Award and was recognized for being one of the top 3 excellence in training.

The Education Committee had a busy year with its Battle of the Baskets Fundraiser. For the first time since the fundraiser’s inception, the committee approved a logo for the fundraiser. The committee raised a record-breaking amount of $6,860, with proceeds to benefit the Triangle Apartment Association Education Foundation (TAAEF). Members of the committee also volunteered to support TAAEF and its fundraisers; hosted its’ first virtual maintenance roundtable for the year in the fall with 24 maintenance/service professionals in attendance. The committee is looking forward to hosting a maintenance roundtable in person in the first quarter of 2023.

tAA mAintenAnCe initiAtive Pilot ProGrAm

In partnership with Grace-Mar Service, Inc. and Witcher Consulting, LLC, the association completed its first maintenance initiative pilot program with graduation, held on September 9th, and a Meet & Greet on September 20th to place graduating participants with a TAA owner/operator company. Participants were partnered with and interviewed by representatives of the five TAA participating management companies to provide them with an 8-week monitored work base experience (WEB) with the opportunity to hire the individual as a permanent hire.

There were eleven participants in total, six from Passion Home and five from Durham Housing Authority (DHA), who participated in a seven-week NAAEI Certificate Apartment Maintenance Technicians (CAMT) program and had the opportunity to go through the CPO certification course.

(nAAei) nAtionAl APArtment AssoCiAtion eduCAtion institute CredentiAl Courses — fACilitAtors durinG 2022

(CALP) Certified Apartment Leasing Professional

• Terry Ragland, CPM®, CAPS, CAM, NAAEI Faculty, VP of Property Management Blue Ridge Companies

• Rebecca Rosario, CAM, CALP, NAAEI Faculty, CEO Full House Marketing

(CAPS) Certified Apartment Portfolio Supervisor

• Alex Jackiw, CPM®, CAPS, COO Argenta Property Management

(CAM) Certified Apartment Manager

• Alex Jackiw, CPM®, CAPS, COO Argenta Property Management

Thanks...

You consistently “Go the Extra Mile.” Your desire, time, and willingness to fuel the professionals of tomorrow are priceless and contribute to the association’s success in providing quality education. You are a talented group of individuals, and we recognize and appreciate your dedicated efforts.