the ApartMentor magazine | November-December 2019 issue

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Triangle Apartment Association 7920 ACC Blvd., Suite 220 Raleigh, NC 27617 919.782.1165 • 919.782.1169 FAX www.triangleaptassn.org TAA Office Hours Monday through Friday 8:30am-5:00pm TAA Mission Statement The leading resource committed to the advancement of the rental housing industry through advocacy, engagement, and innovation.

@TriangleAptAssn

CONTENTS 4 President’s Pen

15

11 Upcoming Education

18-19 New Members

12-13 2020 Calendar

23 Calendar of Events

Legal Issues

OFFICERS President

Vice President

Treasurer

Secretary

April Vasta CAPS, CAM Blue Ridge Companies, Inc.

Kelli Lea CAM, NAAEI Greystar

Rita Zepeda CPM, CAPS, CAM PRG Real Estate Management, Inc.

Craig Nardi CPM Willow Creek Properties, LLC

Immediate Past President

@nctaa

Affiliated with:

Claire Michael CAM Lantower Luxury Living

DIRECTORS TAA STAFF MEMBERS Josie H. Eatmon, Executive Director jeatmon@triangleaptassn.org Suzanne Pratt, Director of Professional Development spratt@triangleaptassn.org

Rob Boggs CAM TriBridge Residential, LLC

Berry Craven CAMT Ginkgo Residential, LLC

Becki Hale CAM Grubb Ventures Services, LLC

Steve Hayworth Drucker + Falk

Kristi Henderson Redi Carpet, Inc.

Cindy Nitschke CAS Response Team 1

Chris Smith Greystar

Amy Timocko CAPS Hawthorne Residential Partners, Inc.

Chris Williams RentPath, LLC

Norm Praet General Counsel Brownlee Whitlow & Praet, PLLC

Vicki Franciosi, Meetings & Events Director vfranciosi@triangleaptassn.org Dustin Engelken, Government Affairs Director dengelken@triangleaptassn.org Susan Williams, Finance Director swilliams@triangleaptassn.org Meg Palumbo, Communications Manager mpalumbo@triangleaptassn.org Jennifer Creech, Membership & Marketing Manager jcreech@triangleaptassn.org Dan Pauley, Staff Accountant dpauley@triangleaptassn.org Alyssa Clair, Education Coordinator aclair@triangleaptassn.org Jessica Esposito, Events Coordinator jesposito@triangleaptassn.org

Franklin Rodriguez Rebecca Rosario-Bueno CAPS, CAMT CAM, NALP, NAAEI Blue Ridge Full House Marketing Companies, Inc.

COMMITTEE CO-CHAIRS Education:

Bret Smith Akeshia Thomas

Government Affairs:

Products & Services:

IRO:

Special Events:

Katy Boone Kelly Goehl

Dena Daniels Tim Masters

Membership:

Natalie Cook-Wooters Sara Cox Elizabeth Godwin-Riley This issue of the ApartMentor is designed and published by Moonstone Studio, LLC, proud member of the Triangle Apartment Association.

PR & Community Outreach:

Paula Kotarakos Derek Tarrant Kathy Woodard

Chad Anderson Chris Fortune Becki Hale Cindy Nitschke

XCEL:

Rob Boggs Heather Arndt Carson Woodell

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Total Members: 1,140 Total Units: 145,379 Apartment Communities: 622 Suppliers: 279 Management Companie s: 171 IRO: 68

TAA Snapshot as of 11/13/2019

President’s Pen They say time flies when you are having fun and I cannot believe how quickly this year has gone by. It feels like I was just being sworn in at the January Dinner Meeting! TAA has been a busy place and I am so proud of all the accomplishments our association had this year. The committees, volunteers, and staff have all worked so hard.

I am truly honored to have served as president for our membership, but it takes a village to make TAA successful.

I’d like to take the time to brag a little on all the achievements we had in 2019!

The Education Committee and TAA Education Foundation (TAAEF) raised $6,100 at their annual Battle of the Baskets fundraiser at the Trade Show.

The baskets keep getting bigger and better each year. Thank you to those who donated! This money is distributed through education scholarships for members to receive their NAAEI credentials. This year 11 scholarships were given out to candidates. TAAEF also hosted their “Take 5” Breakfast Business Exchange Reverse Trade Show” and it sold out in record time – 44 minutes!

The Government Affairs Committee had an amazing year and collected a record-breaking $23,988 in PAC donations from our members. This year also saw the creation of the PAC Board of Trustees. This board is made up of those who donated at the Vice President ($500) level or above. The board members also had the opportunity to interview candidates for our most recent local elections. The PAC money raised was used to endorse candidates based on their commitment to smart growth strategies, their focus on sustainable development, and their attention to the housing affordability crisis in our communities. This year, 79% of our endorsed candidates won their races.

The Independent Rental Owners Committee continued to grow our member benefits by offering monthly

lunch and learns. Each lunch and learn hosted a speaker and topic relevant to their member type and their unique needs. Their monthly meetings are open to all TAA members. I encourage you to check out the topics and attend a meeting!

The Membership Committee continued to grow the Ambassador program and helped to recruit 151 new members. TAA ambassadors assist new members to make connections and make the most of their TAA experience.

Their Volunteer Appreciation Event was also held in January. The cocktail hour was to thank all our hard-working volunteers to help TAA make 2018 such a successful year. This year, the Membership Committee introduced our “Tour of Cities” networking events and they launched the “This is Us” membership engagement campaign for 2020!

The PR and Community Outreach Committee had a very busy year. During the summer, they hosted a backpack drive to help local non-profits and schools. In addition, two days of service were held, benefiting the Food Bank of Central & Eastern North Carolina.

Volunteers were able to sort food and pack boxes at both the Durham and Raleigh locations. The PR Committee also put together a task force to assist our A New Lease on Life partner, Family Promise of Wake County with renovations of one of their transitional housing apartments. Discounted and donated supplies were graciously given to us by several vendor partners to make this project successful. The goal is to complete the remaining 11 units in 2020-2021.

The Products and Services Committee held its annual “Inside the Multifamily Mind” seminar with over 80 attendees. The seminar was made up of two panels of executive-level Service and Corporate Owner/Operators who answered numerous questions on how our vendor partners are better able to

the ApartMentor | November-December 2019 4

communicate, service, and grow their businesses within our membership.

The Special Events Committee worked tirelessly this year to host our annual Golf Tournament and After Work Networking Events. This year the Trade Show was moved to the Jim Graham Building and was able to accommodate 21 new booths. A familyfriendly Spring Carnival was added to the schedule and most recently they hosted TAA’s 35th Anniversary Celebration. The Anniversary Celebration was a glamorous affair where we celebrated everything TAA, including all 33 past presidents who served before me.

I’m lucky to follow in such esteemed footsteps.

The XCEL Committee is hosting a Happy Hour Headshots at the December 3 After Work Networking event at Wild Wings Café in Brier Creek. Make a monetary donation benefitting A New Lease on Life and get a free professional headshot!

I can’t wait to see how our committees and volunteers outdo themselves next year! If you are suffering from a case of FOMO (Fear of Missing Out), it isn’t too late! Join a committee today to avoid missing out on all the fun.

Last but not least, I need to thank all of our 2019 sponsors for your support of TAA. None of this could be possible without you and your companies.

Happy Holidays!

April Vasta CAPS, CAM TAA President Blue Ridge Companies, Inc. taapresident@triangleaptassn.org

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On Friday, November 1, over 410 members and guests came together and celebrated 35 years with the Triangle Apartment Association.

The newly renovated Embassy Suites by Hilton Raleigh Durham Research Triangle Hotel proved to be the perfect backdrop for such an incredible evening.

Guests enjoyed networking, dinner, a short program, and dancing. Special touches included a Jazz Musician, DJ, Live Event Painting, Photo Area, Photo Booth, and LOTS of photos for a trip down memory lane.

The brief program highlighted special guests, event sponsors, a congratulatory letter from Governor Roy Cooper, the NAA-PAC raffle winner, a check presentation to the Food Bank of Central and Eastern North Carolina for disaster relief, a toast, recognition of the Association’s Executive Director and recognition of our 16 TAA Presidents that joined us for the event. We were fortunate enough to have two NAA Past Chairpersons of the Board, NAA 2013 Chairperson Alex Jackiw and NAA 2017 Chairperson Cindy Clare, with us to speak about Leadership and Legacy as well as introduce the Presidents.

TAA Past Presidents

T AA Celebrates th 35 Anniversary

Thank you to our members and guests for joining us at this very special anniversary celebration. TAA is what it is because of our amazing membership. So thank you for your support over the years.

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Thank you to our Event Sponsors Strategic Business Partners and Presenting Brownlee Whitlow & Praet, PLLC Loebsack & Brownlee, PLLC PowerWash Plus, LLC RestorePro Reconstruction, Inc. Tidal Electrical Services, Inc. Premier Business Partners Apartments.com BluSky Restoration and Roofing Cort Furniture

TAA 2019 Strategic Business Partners and Event Co-Chairs

Champion Business Partners 1st Choice Construction Management, LLC Automatic Leasing Service, Inc. Full House Marketing GroundWorks Landscape Maintenance Supply Headquarters RentPath, LLC Southern Outdoor Restoration Spangler Restoration The Liberty Group Valet Living, LLC Presidential 6 & Fix Heating & Cooling Daniel Brothers, Inc. FINCOR Construction Loebsack & Brownlee, PLLC Pipetechs Plumbing Technologies SERVPRO of N Raleigh, Wake Forest & N Durham Turner Asphalt, Inc. Signature Drink Automatic Leasing Service, Inc. Tribles, Inc. Photo Area Zillow Group Photo Booth Career Strategies, Inc.

35th Anniversary Supporting Partners Bell Partners, Inc. Blue Ridge Companies Carolina Restoration Services Chadwell Supply Drucker + Falk Elite Flooring Fairfield Residential Ginkgo Residential, LLC Greystar Grubb Properties Hawthorne Residential Partners, Inc. Junk Masters Northwood Ravin, LLC Palms Associates, LLC PRG Real Estate Management, Inc. Real Floors, Inc. Redi Carpet Rent Ready RKW Residential S.L. Nusbaum Realty Co. Securitas Security Services USA, Inc. TAA’s Education Committee TradeMark Property Services, Inc. the ApartMentor | November-December 2019 Willow Creek Properties, LLC 7

TAA Political Action Committee THANK YOU TO THE 2019 TAA-PAC CONTRIBUTORS The following individuals made an investment in the TAA-PAC in 2019!

Contributions ensure a strong voice for you and the apartment industry in the legislative decision-making process.

2020 Total Raised: $23,988

President Club Level $1000+ Amy Timocko Andy Meador Chris Loebsack

Chris Parrish Cliff Webster Jr. Craig Nardi

Kellie Falk Kelly Goehl Norm Praet

Todd Whitlow

Vice President Club Level $500 - $999 April Vasta Becki Hale Bill MacRae Chris Smith Cindy Nitschke Cliff Rogers Dena Daniels

Dustin Engelken Elizabeth Godwin-Riley Franklin Rodriguez Josie Eatmon Judy Wade Karen Green Katy Boone

Kelli Lea Rebecca Kalishek Rebecca Rosario-Bueno Rita Zepeda Rob Boggs Steve Hayworth Steve Kenney Jr.

Senator Club Level $150 - $499 Brenda Brantley Charles Hughes Charles Persons

Kathy Woodard Kristi Henderson Natalie Hart

Chris Williams Jennifer Allen Justin Kempe

Teresa Boland Todd Harris Vicki Franciosi

Representative Club Level $50 - $149 Berry Craven Betsy Petruccelli Bobby Kobito Brian MacKay Dave Smith David Lowery Ed Harris

Gray Pike Kathryn Stenerson KerryAnn Ash Kevin Lawson Kimberly Caldwell Kristen Norfleet Lindsey Zaleski

Louis Deitz Paula Kotarkos Raymond Lomax Sadie Brown Sara Cox Scott Marczewski Sherry Yarborough

Stephanie Franks Susan Williams Suzanne Pratt Tamara Hayes Whitney Helms

Reminder, recurring donations do not roll over to the next year when club levels reset. Please visit our website after January 1 to contribute for 2020 or to setup a recurring donation.

Please consider making a contribution that will help strengthen the apartment industry’s voice by visiting TriangleAptAssn.org or mailing your personal check to TAA-PAC 7920 ACC Blvd., Suite 220, Raleigh, NC 27617.

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Government Affairs

Local Initiatives Raleigh Elections

Accessory Dwelling Unit (ADU) construction, allows duplexes in more locations, legalizes smaller houses and smaller lots, and changes zoning to allow for cottage court home clusters.

Most importantly, the EHC represents the first attempt by any municipality in the region to seriously rethink their zoning code’s emphasis on singlefamily zoning and should result in more homes being built and Durham becoming a denser community.

Traditionally, TAA has not been a big player in local elections, but this year, we played a huge supporting role as we mobilized both TAA-PAC and our Super PAC, the Triangle Government Alliance and ran one of the largest political campaigns in the Triangle this election-cycle in support of our candidates. In the end, seven of our eight endorsed candidates won their races and the new city council that begins work in December will be a decidedly pro-growth group.

Durham Housing Bond

The City of Durham recently passed the state’s largest-ever affordable housing bond with support from TAA. The $95 million bond will dramatically increase the city’s supply of affordable housing with the construction of an estimated 1,800 affordable units and the preservation or replacement of an

EHC in Durham

Earlier this fall, TAA proudly supported the City of Durham on the Expanding Housing Choices (EHC) initiative. The package of land use reforms includes new rules that encourage

additional eight hundred others. In total, that would increase the stock of subsidized units by at least a third providing housing to thousands of Durhamites. The bond initiative is meant to complement the EHC initiative which was passed earlier this year by City Council, and together they represent a major step forward for the City of Durham in addressing housing affordability.

Project PHOENIX

TAA continued its successful partnership with the Cary Police Department on Project PHOENIX, which is aimed at fostering the relationship between the Town of Cary and residents and staff at local apartment communities. This year TAA participated in three manager’s workshops in support of the program and will continue to look for opportunities to collaborate in 2020.

State Initiatives Emotional Support Animal Legislation

2020 and will represent a huge win for the industry when enacted.

Affordable Housing Study Legislation

TAA took the lead in developing and lobbying for HB 796, which represents a sweeping reform of Emotional Support Animal regulations in North Carolina. The bill passed the North Carolina State House earlier in the year, and although it hasn’t yet passed the Senate, it seems poised for passage in

This summer, the General Assembly passed SB 316 which mandates that municipalities across the state conduct studies and make public data on their supply of affordable housing stock, and

what, if anything, they are doing to facilitate the creation of additional units. While TAA played no role in the development of the bill, we did lend our support to it and assisted in engaging AANC in the effort. The bill that ultimately passed will result in the creation of a new toolkit for groups like ours to lobby for policy changes across the Triangle.

Fundraising Initiatives TAA-PAC

The TAA-PAC is closing out the most successful year of fundraising in its history. This year TAA-PAC raised $23,988, and the PAC Board of Trustees also partnered with NAA to raise an additional $6,115 for NAA-PAC. The unprecedented fundraising allowed TAA to endorse 19 candidates across Cary,

Durham, Morrisville and Raleigh with 79% of our endorsed candidates winning their races.

Launch of new 501(c)4

This year, TAA launched a new 501(c)4 Social Welfare Organization known as the Alliance for Progress in the Triangle. The group was active during

the ApartMentor | November-December 2019 9

the most recent municipal electioncycle, and in the coming years, the group will be utilized as an Issue Mobilization Fund to advocate for industryfriendly positions on issues such as housing affordability, transportation and development. Stay tuned for more on this exciting initiative in 2020!

TAA’s Day of Service On October 10, 2019, TAA’s Durham Food Bank | 32+ Volunteers PR & Community Outreach Sorted food to feed 7,980 people hosted “TAA’s Day of Service” at the Food Bank of Central & Eastern North Carolina. This Day of Service was hosted in two locations simultaneously, giving TAA Members the choice of serving in Raleigh OR Durham. TAA members volunteered sorting potatoes and doing quality control of donated food, all to be given to families and individuals in need.

Thanks to everyone who was able to attend and help out, our combined volunteer groups were able to box/sort enough food to feed 16,313 people!

Raleigh Food Bank | 50+ Volunteers Boxed food to feed 8,333 people

If you missed this session, don’t worry, we’ll be hosting two Days of Service in 2020.

Partnering for Success!

• Certified Leasing, Maintenance and Management Staff • Flexible Temporary, Temp-to Hire and Direct-Hire Options • Innovative Apartment Marketing • Professional Skills Training • Consulting and Special Projects Triad and Triangle: 919.362.6282 Charlotte: 704.821.6665

www.FullHouseMarketing.com the ApartMentor | November-December 2019 10

education classes Please visit TAA’s website for full details about each class and to register online for courses and seminars: www.TriangleAptAssn.org. All classes are held in the TAA/Response Team 1 Education Center unless otherwise noted. Registration deadlines are one week prior to course date unless otherwise noted. Grow your business with TAA. Get face time with your target market and build meaningful connections with TAA Education Sponsorships! Visit our website for current availability.

Plumbing Maintenance and Repair Instructor: Mark Cuckro, NAAEI Faculty

January 14, 2020 9:00 AM – 5:00 PM $230 Members 6 CECs

In this one-day course on plumbing maintenance and repair, participants will gain knowledge on how to maintain and repair plumbing systems and fixtures.

*This course is the CAMT Module D but can be taken individually from the credential program.

Appliance Maintenance and Repair Instructor: Mark Cuckro, NAAEI Faculty

January 15, 2020 9:00 AM – 5:00 PM $230 Members 6 CECs

In this one-day course on appliances participants will gain knowledge on how to install, diagnose and repair the key appliances that they will encounter in their role day-to-day.

*This course is the CAMT Module E but can be taken individually from the credential program.

Notary Public January 28, 2020 9:00 AM – 5:00 PM $209 Members 6 CECs Instructor: Michelle Roof, Wake Tech Community College Are you looking for a new service to offer your clients, residents and potential residents? Are you looking to become a notary public? Look no more!

For those who want to become a notary public, this six-hour instructional course is mandated by the State of North Carolina. This course will provide you with an understanding of the qualifications and requirements to practice as a notary public in North Carolina. Each participant will receive the Notary Public Guidebook for North Carolina, take an exam at the end of class and complete the application for becoming a notary public.

Through the Eyes of an Asset Manager—Executive Edition January 31, 2020 9:00 AM – 4:00 PM $129 Members 6 CECs Instructor: Leslie Mathis, Owner of Streamline Multifamily Group

out, not to mention responsible for HR, accounting, recruiting, marketing, and resident retention just to name a few. The plate is overflowing and the hours in the day seem too few. What if one class could provide the tools you need to manage your portfolio more efficiently and provide the results your owners are looking for?

Today more than ever, managing a multi-site portfolio is challenging to say the least. You are pulled in multiple directions day in and day

2020 Certified Pool/Spa Operator (CPO) Course & Exam Opportunities February 7–8 May 8–9 March 13–14 June 12–13 April 17–18 September 11–12 8:30am – 5:00pm Full Course Fee: $300 Members Re-Take Exam Fee: $199 Members

Instructor: Varies, see website for details.

Please note! All CPO courses will be held on a Friday and Saturday. All those seeking CPO re-certifications must attend both days.

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“Take 5”

Owner/Operators

The Triangle Apartment Association’s Education Foundation (TAAEF) held its “Take 5” Breakfast Business Exchange Reverse Trade Show on Thursday, September 5 at Brier Creek Country Club. This event sold out in a record time of 44 minutes with 15 vendor/supplier companies on a waitlist. Year after year, this event has proven to be a great platform for both, the vendor/supplier companies as well as the owner-management companies.

Each of the 24 vendor/supplier companies paid to have the opportunity to meet with owner-management company executives who could make the buying decision. In other words, it was like networking and speed-dating with apartment industry execs! Each of the participating companies had 5 minutes to educate owner-management executives about their business, products, and services.

This fundraiser raised over $30,000 with proceeds to benefit the TAAEF Education Scholarship Fund and A New Lease On Life.

TAAEF President Terry Ragland along with the Foundation Board of Directors would like to take this opportunity to say thanks so much for your support and participation.

The Triangle Apartment Association’s Education Foundation (TAAEF) was formed in late 2011 with a mission to support the apartment industry through educational initiatives, such as (1) enhance the development

of professionals within our industry through continuing education courses and seminars; (2) underwrite scholarships for industry education; (3) provide funding for career oriented resources benefiting rental housing owners and operators; and, (4) maintain the association’s state-of-the-art Education and Training Center.

Apartments Dynamics, LLC Bell Partners, Inc. Blue Ridge Companies, Inc. Drucker & Falk Fairfield Residential, LLC First Communities Ginkgo Residential, LLC Greystar Grubb Properties Grubb Ventures Services, LLC Hawthorne Residential Partners, Inc. IRT Management, LLC KPM Carolinas Property Management, LLC Palms Associates, LLC PRG Real Estate Management, Inc. RKW Residential SL Nusbaum Realty Co. TradeMark Property Services, Inc. Willow Creek Properties, LLC

Vendor/Suppliers 1st Choice Construction Management, LLC AFR Furniture Rental, Inc. Automatic Leasing Service, Inc. BG Multifamily BluSky Restoration and Roofing Brownlee Whitlow & Praet, PLLC Carolina Tree Care Cinch Kit FINCOR Construction Full House Marketing Liberty Rent Guarantee Locker Solutions, LLC Loebsack & Brownlee, PLLC Maintenance Supply Headquarters MSB Resources, LLC National Exemption Service, LLC North Carolina PooPrints, Inc. Patio Options, LLC Redi Carpet Rent Ready Securitas Security Services USA, Inc. The Liberty Group Valet Living, LLC WebListers

the ApartMentor | November-December 2019 14

Legal legal Issues Issues

DATA PRIVACY AND PROTECTIONS: What you don’t know that you signed up for!

By Brownlee Whitlow & Praet, PLLC Reports of data breaches are so frequent in the news that we, as a society, are becoming de-sensitized to them.

Based on a recent review, the author had information compromised in a data breach on ten different occasions!

Currently, data breach laws are different in every state making it challenging for businesses who operate in multiple states. California has recently passed the most sweeping and, some would say, onerous data privacy protections modeled on the European Union laws.

Due to this disparity between states, the National Apartment Association has included a national data privacy law among its top legislative priorities.

Now that you are hopefully sufficiently concerned, we will look at the North Carolina Identity Theft Protection Act (ITPA). The ITPA was passed in 2005 and has not been changed in any significant way since then. Beginning in 2018, new bills were filed seeking to amend or replace the law in each session of the North Carolina Congress, but none have been successful.

Primarily, the ITPA requires that businesses: 1) protect personal information such as social security numbers, 2) dispose of records in a manner that protects sensitive information, 3) institute policies to protect data, including employee training, 4) and notify affected North Carolina residents in the event of a data breach.

The first of the four requirements above is pretty straightforward. You must not disclose an applicant or resident’s social security number unless authorized to do so.

addresses, Internet account numbers, Internet identification names, parent’s legal surname prior to marriage, or a password, unless this information would permit access to a person’s financial account or resources.

Regarding the second requirement, you must properly dispose of sensitive information requires that you use reasonable measures that must include: 1) Implementing and monitoring compliance with procedures that require the burning, pulverizing, or shredding of papers containing personal information so that information cannot be practicably read or reconstructed, and 2) Implementing and monitoring compliance with procedures that require the destruction of electronic media containing personal information so that the information cannot practicably be read or reconstructed.

In the case of a breach, you should: 1) determine who is affected by the breach and what information was shared, 2) restore the security of your system, 3) notify the affected person(s), and 4) if more than 1,000 people are affected, you must notify the NC attorney general and consumer reporting agencies. The notice must be made without unreasonable delay unless law enforcement asks you to wait.

The ITPA requires specific information that must be placed in the notice and provides information as to how the notice may be provided.

The third requirement simply requires you to train your employees in your procedures for proper destruction and maintain the official policies in writing.

Finally, a violation of the ITPA is considered an unfair and deceptive trade practice. So, failure to comply may result in significant penalties.

The final requirement is that residents be notified of a breach. A breach occurs when the following information is obtained by someone who should not have the information: First name, or initial, and last name, PLUS the social security number; driver’s license number, state ID or passport number; financial account numbers; etc. Disclosure of the following information will not be a breach: electronic identification numbers, electronic mail names or

Now that you are definitely concerned about this issue, if you become aware of a breach, you likely will want to contact both your insurance carrier for coverage and your attorney for guidance as to how best to comply with the ITPA requirements.

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The information contained in this article is not intended as legal advice and should not be relied upon as such.

Be A Part of the Legacy

When you give, your donation provides support for the development and advancement of apartment industry professionals in the Triangle area through continuing education courses/seminars/workshops, NAAEI credential programs and certifications; provides scholarships for industry education and funding for career-oriented resources benefiting rental housing owners and operators; further, continually enhances the state-of-the-art Education Training Center through technology and upgrades. With your donation today, your name will be permanently displayed.

Visit our website for more details and to make your donation: www.triangleaptassn.org/products/taaef-wall

Triangle Trending: What’s to come in 2020?

Join us for an engaging morning of Multifamily Housing Industry trends for 2020. You’ll hear from industry experts about forecasted growth, investment trends, and the hottest areas of the greater Triangle region. Can the market absorb the growth and what are the economic drivers of that growth? Where are the emerging markets and the next opportunities? Here first-hand the state of the Triangle apartment market.

Thursday, December 5, 2019 Agenda:

8:30 -9am..............Registration/Breakfast 9 -10:30am............Economic Forecast 10:30 -11am..........Q&A

Location: Pricing:

Brier Creek Country Club $75 Owner/Operator* Members $99 Supplier Members $125 Non-Members

*Owner/Operators are employees of Management Companies, Apartment Communities, or Independent Rental Owners.

the ApartMentor | November-December 2019 16

TAAEF SCHOLARSHIP RECIPIENTS

Congratulations!

Congratulations go out to the following individuals who are scholarship recipients of the Triangle Apartment Association Education Foundation (TAAEF) Education Scholarship Fund for the NAAEI TAA 2019 CAPS, NALP, and CAMT credential programs.

Certified Apartment Portfolio Supervisor (CAPS) Recipients: Katy Boone - Cross Timbers Apartments Traci Wooten - Jones Grant Luxury Apartments National Apartment Leasing Professional (NALP) Recipients: Ashley Grady - Link Glenwood South Apartments Adaisha Skinner - The Lodge at Crossroads Apartments Certificate for Apartment Maintenance Technicians (CAMT) Recipients: Christopher Adams-Easkold - Notting Hill Apartments Danny Mcleod - Meridian at Broad Street Market Apartments Donald Blake Compton - Croasdaile Apartment Homes The TAA/TAAEF Education Scholarship Fund was established in 2001 to provide qualifying candidates the opportunity to further their career development. Your investment will help to enhance the skills of apartment industry personnel, resulting in better managed and more confident future decision makers of the apartment industry. Since its inception, 74 scholarships have been awarded.

NEED MEETING SPACE?

TAA IS THE PERFECTÂ PLACE

FOR MORE INFO EMAIL US TAA@TRIANGLEAPTASSN.ORG the ApartMentor | November-December 2019 17

New Members MANAGEMENT COMPANIES Advanced Precision Group LLC 14 Steuben Lane Jackson Township, NJ 08527 Contact: Joseph Oppenheim joseph@thewaldengroup.com (732)627-1030 Units: 57

Landura Management Associates 4623 Country Club Road Winston-Salem, NC 27104 Contact: Brandon Negron bnegron@landura.com (336)760-8100 Units: 0

Pinnacle Property Management 3207 Stones Throw Lane Durham, NC 27713 Contact: Moravia Ensmenger mensmenger@pinnacleliving.com (919)263-4941 Units: 982

Provence Real Estate

3300 Northeast Expressway Atlanta, GA 30340 Contact: Art Lieb alieb@provenceRE.com (678)228-0953 Units: 316

STYL Residential

6200 Riese Drive Raleigh, NC 27613 Contact: Ben Burton bburton@magnoliacap.com (919)782-1393 Units: 368

Wilmorite

1265 Scottsville Road Rochester, NY 14624 Contact: Cynthia Whyte cwhyte@bluelightliving.com (585)464-9400 Units: 80

Zaremba Management Company 22730 Fairview Center Drive Fairview Park, OH 44126 Contact: Jennifer Leinweber Ritz jleinweber@zaremba.net (440)348-1850 x122 Units: 191

COMMUNITIES Bellevue Mill

206 South Nash Street Hillsborough, NC 2728 Contact: Stacy Britt bellevuemill@slnusbaum.net (919)428-9493 Units: 112

Broadstone Durham

600 Willard Street Durham, NC 27701 Contact: Carrie Simmons ksimmons@allresco.com (984)287-6070 Units: 342

Collin’s Crossing

501 Jones Ferry Road Carrboro, NC 27510 Contact: Kelly Taylor collinscrossingcm@laramargroup.com (919)929-2220 Units: 268

Exchange at Holly Springs 1101 Club Exchange Drive Holly Springs, NC 27540 Contact: Cynthia Lane ehs@provenceRE.com (919)552-8008 Units: 316

Meridian at Broad Street Market II 7000 Meridian Market Drive Fuquay-Varina, NC 27526 Contact: Shannon Meyers smeyers@bellpartnersinc.com (919)557-5066 Units: 112

Millbrook Pointe Apartments PO Box 58596 Raleigh, NC 27658 Contact: Lisa England lengland.eimc@gmail.com (919)452-6033 Units: 48

The Blue Light

1605 Erwin Road Durham, NC 27705 Contact: Cynthia Whyte cwhyte@bluelightliving.com (919)666-7760 Units: 80

The Preiss Company Condos 1700 Hillsborough Street Raleigh, NC 27605 Contact: Dayvon Taliaferro dayvon.taliaferro@tpco.com (919)835-7835 Units: 467

The Trails at Southpoint Glen 5800 Tattersall Drive Durham, NC 27713 Contact: Dathan Crank southpointglencm@greystar.com (919)544-3977 Units: 83

The Venue Apartments

211 Kenan Street West Wilson, NC 27893 Contact: Kris Feemster thevenue@thewaldengroup.com (252)291-3303 Units: 57

Trinity Ridge Apartments 5620 Trinity Road Raleigh, NC 27607 Contact: Tish Barden live@trinityridgeapts.com (919)816-0503 Units: 48

Willow Bend Apartments

1718-E Palmer St. Durham, NC 27707 Contact: Savannah Parsons willowbend@trademarkresidential.com (919)646-4535 Units: 44

INDEPENDENT RENTAL OWNERS Victory Property Management Raleigh-Cary NC Metro Homes for Rent 4002 1/2 Oleander Dr 1A Wilmington, NC 28403 Contact: Alisha Robbins rent@victoryrealestateinc.com (919)249-8555 Units: 1

SUPPLIERS 1-888-PIK-IT-UP

5820 North Church Street Suite D-105 Greensboro, NC 27455 Contact: Lou Keefe lou.keefe@888PIKITUP.com (919)261-6727 Pet Waste Services & Supplies; Trash or Recycling: Bulk Removal/Apartment Clean Out; Trash or Recycling: Doorstep Collection

the ApartMentor | November-December 2019 18

Asphalt Medic, Inc.

Grainger

Mandolin HVAC and Construction

Concrete Service Contractors; Parking Lot Contractors

Building & Construction Supplies; General Supplies; Plumbing Supplies; Renovation Supplies

Electric Contractors; HVAC Contractors; Plumbing Contractors

212 Gillyweed Court Holly Springs, NC 27540 Contact: Kevin Baxter kbaxter@asphaltmedic.com (919)795-1727

C&C Property Maintenance 715 East Geer Street B5 Durham, NC 27701 Contact: Calvin Tinnen candclawncare@msn.com (919)452-6405

Cleaning: Interior Cleaner Services; Landscapers/Landscaping Contractor

CGM Property Services

832 East Lenoir Street Raleigh, NC 27601 Contact: Leslie Dew cgmpropertyservicesnc@gmail.com (910)627-3886 Cabinetry: Repairs, Resurfacing, & Refinishing; Fences/Fencing; Flooring Contractors & Carpet/Vinyl Installation; General Contractors; Painting Contractors; Renovation & Capital Improvement Contractors

Count Junkula

6121 Camise Lane Cary, NC 27518 Contact: Chad Emerick service@countjunkula.com (919)352-9135 Trash or Recycling: Bulk Removal/ Apartment Clean Out; Trash or Recycling: Doorstep Collection

Diamond Touch Construction 5917 Triangle Drive Raleigh, NC 27617 Contact: Susan Chamblee Susan@Diamondtouch.net (919)787-3838

Bathtubs, Countertops, Tile: Repairs & Refinishing; General Contractors; Paint and Wallcovering Supplies; Painting Contractors; Turn Service Contractors

Garage Brothers, LLC

1205 Collington Drive Cary, NC 27511 Contact: Kraig Bantle garagebrothers@yahoo.com (919)533-5207 Trash or Recycling: Bulk Removal/ Apartment Clean Out

3997 Village Club Drive Powell, OH 43065 Contact: Craig Simon craig.simon@grainger.com (678)429-6421

Happy Cans

1732 Ken Drive Fuquay-Varina, NC 27526 Contact: Sarah Preisach caroline@happy-cans.com (919)616-0354 Cleaning: Trash Bin/Dumpster Cleaners

Hatch, Little & Bunn

PO Box 527 Raleigh, NC 27602 Contact: Stephanie D’Atri smdatri@hatchlittlebunn.com (919) 856-3943

3209 Gresham Lake Road Suite 109 Raleigh, NC 27615 Contact: David Breed davidbreed33@yahoo.com (919)809-2292

Ready Roofing Company 1685 Old U.S. Highway 70 Clayton, NC 27520 Contact: Jonathan Lloyd jonathan@readyroofing.com (984)500-1035

Roofing; Windows/Mirrors/Glass

Roe Integrated Security LLC 2308 Basil Drive Raleigh, NC 27612 Contact: Brandon Roe broe@roeintegrated.com (919)297-8036

Attorneys at Law/Lawyers

Fire & Safety Equipment Supplies; Security, Surveillance or Alarm Service; Telecommunications and Cable Services

Highland Construction and Restoration

Speedy Enrichment Contractor, LLC

1805 Garner Station Boulevard Raleigh, NC 27603 Contact: Sandy Ammons sandy.ammons@teamhighland.com (910)485-6738

1768-104 Heritage Center Drive Wake Forest, NC 27587 Contact: Temika Amerson tamerson@speedyconstructiongroup.com (919)263-9944

Emergency Service Contractors; Flooring Contractors & Carpet/Vinyl Installation; General Contractors; Mold Remediation Contractors

Renovation & Capital Improvement Contractors

Keen Landscaping, LLC

133 Presley Boulevard Garner, NC 27529 Contact: Mike Keen mkeenlandscaping@gmail.com (919)412-9715 Fences/Fencing; Landscapers/Landscaping Contractors; Masonry/Stone/Pavers; Snow Removal Contractors

LP Building Solutions

1329 Endgame Ct. Wake Forest, NC 27587 Contact: Tricia Postma tricia.postma@lpcorp.com (919)426-3782

Surface Magic LLC

5807 Newell Drive Monroe, NC 28112 Contact: Nicholas Michael surface.magic@yahoo.com (704)843-7054 Bathtubs, Countertops, Tile: Repairs & Refinishing; Cabinetry: Repairs, Resurfacing, & Refinishing

Williams Carpet Care

3011 Raeford Road Suite B Fayetteville, NC 28303 Contact: Jared Williams williamscarpetcare@gmail.com (910)476-5459 Carpet Cleaning Services; Odor Control

Building & Construction Supplies

Welcome!

the ApartMentor | November-December 2019 19

TAA’s 2019 Golf Tournament

ent am

Ann u

Golf Tourn al

TAA

On September 27, 2019, over 225 members and guests joined us at The Neuse Golf Club for TAA’s Golf Tournament.

Everyone in attendance was able to enjoy a beautiful day full of networking and fun. Highlights included golfer goody bags, a full day of golf, contests, lunch from Porchetta & The Cow and The Oak food trucks, dessert from Goodberry’s food truck and lots of prizes.

Thank you to our amazing Sponsors, Golfers, and Volunteers for making this year’s tournament our best one yet!

Thank you Sponsors!

Platinum Ruppert Landscape, Inc. Tidal Electrical Services, Inc.

Gold BluSky Restoration and Roofing GreenView Partners Real Floors, Inc. RentPath, LLC

Exclusive Hole

1st Choice Construction Management, LLC ACES Cleaning Service Apartments.com Carolina Restoration Services CORT Furniture HD Supply – Facilities Maintenance Multi Floors Redi Carpet Response Team 1 Spangler Restoration Sweetwater Capital The Liberty Group

Player/Sign

Brownlee Whitlow & Praet, PLLC Google Fiber Night Owl National Contractors, Inc. Spectrum Paint the ApartMentor | November-December 2019 20

Putting Green

RestorePro Reconstruction, Inc.

Beverage Cart

BG Multifamily Loebsack & Brownlee, PLLC

Food Trucks

Maintenance Supply Headquarters SERVPRO of North Raleigh, Wake Forest and North Durham

Breakfast

Pioneering Technology Corp.

Driving Range Drucker + Falk

A New Lease on Life 5k Team FE LI

On Sunday, September 22, 2019, A New Lease on Life (NLOL) participated in the Cary Unity Walk & 5k Fun Run with 53 walkers and runners on their team! Thanks to shirt sponsors, 5k participants, and online donors, they were able to raise $11,510!

Shirt Sponsors Marathoner Blue Ridge Companies Brownlee Whitlow & Praet, PLLC Greystar Hawthorne Residential Partners, Inc. Loebsack & Brownlee, PLLC Northwood Ravin, LLC The Aster Apartments Wood Partners

Sprinter 6 & Fix Heating & Cooling DF Multifamily Red Rhino Group RentPath Gives Back

Pacesetter Learn more about how A New Lease on Life helps local families experiencing homelessness by visiting their website: www.triangleaptassn.org/nlol

Elite Flooring Google Fiber

TOUR OF CITIES

COMMUNITY CHAT, NETWORKING, & HOT TOPICS TAA’s Membership Committee is hosting a quarterly event called “Tour of Cities” as a part of our Engagement Drive for 2019.

Each quarter our event is hosted at an apartment community in a different city to bring TAA to YOU! The quarterly event includes a networking breakfast, speakers presenting hot topics, and a tour of the host community.

Our third stop of 2019 was Cary! September’s event offered an awesome networking breakfast and Marketing Trends presentation from the fabulous Apartments.com team, as well as the always popular Legal Issues topic with Kevin Wright, and ended with a tour of the amazing community The Aster Apartments.

If you’re interested in learning more about your membership with the Triangle Apartment Association and how you can get involved, contact Jennifer Creech, Membership and Marketing Manager at JCreech@TriangleAptAssn.org or 919.782.1165.

the ApartMentor | November-December 2019 21

! s U n i o J Tuesday,

Featuring:

Decem er 3

Happy Hour Headshots Get a free professional headshot when you make a donation!

6:00 - 8:30 PM Wild Wing Cafe Brier Creek

AND! A Toys for Tots Toy Collection

This event is open to all TAA

th S e av D e at e!

Members and is free to attend.

Membership Dinner Meeting & Board of Directors Installation

Thursday, January 16, 2020 the ApartMentor | November-December 2019 22

December 3 10

2019 11

After Work Networking 6:00pm – 8:30pm Wild Wing Café - Brier Creek

HVAC Heating Systems Maintenance & Repair 9:00am – 5:00pm

HVAC Air Conditioning Maintenance & Repair 9:00am – 5:00pm

13

17

25-26

TAA-PAC Q4 Breakfast Meeting

Independent Rental Owner Lunch Meeting 11:30am – 1:30pm

All classes are at TAA’s Office unless otherwise noted.

Please visit the TAA Website at www.TriangleAptAssn.org for a complete list of Courses, Events, & Committee Meeting dates and times.

TAA Closed | Christmas

Executive/Board of Directors Meeting & Year End Reception

12

2020

January

14

15

Plumbing Maintenance & Repair 9:00am – 5:00pm

Appliance Maintenance & Repair 9:00am – 5:00pm

28

31

Notary Public 9:00am – 5:00pm

Through the Eyes of An Asset Manager (Executive Edition) 9:00am – 4:00pm

Advertiser’s Index

16

16

Membership Dinner Meeting & Board Installation Embassy Suites by Hilton Raleigh Durham Research Triangle

Executive/Board of Directors Meeting

Save

Date

PAGE

Apartment Association of North Carolina __________19 Brownlee Whitlow & Praet, PLLC __________________ 5 Full House Marketing____________________________10 Loebsack & Brownlee, PLLC _____________________24

Trade Show April 29

Redi Carpet, Inc. ________________________________ 2 Advertising space available! Contact Meg Palumbo for availability and pricing at mpalumbo@triangleaptassn.org or 919.782.1165 ext 1. the ApartMentor | November-December 2019 23

7920 ACC Blvd, Suite 220 Raleigh, NC 27617